Professional Documents
Culture Documents
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INFORMATION
TECHNOLOGY
COMMUNICATION SKILLS -1
INTRODUCTION
Communication refers to a process of exchanging facts , ideas , thoughts, beliefs , or opinions between
two or more individuals by means of verbal or non-verbal language.
• Sender
• Ideas or message
• Encoding
• Communication Channel
• Receiver
• Decoding
• Feedback
EFFECTIVE COMMUNICATION
• Clarity
• Completeness
• Conciseness
• Consideration
• Correctness
• Concreteness
• Courtesy
BARRIERS TO COMMUNICATION
• Personal Barriers
• Organizational Barriers
• Socio-Psychological Barriers
• Semantic Barriers
• Physical Barriers
Overcoming Barriers
Swot Analysis
METHODS OF COMMUNICATION
WRITING SKILLS
• Grammar for the clarity and correctness
• Vocabulary building
• Simple spelling rules
Phrases
• Noun Phrases
• Verb phrases
• Adjective phrase
• Adverbial phrase
• Prepositional phrase
Kinds of Sentences
• Simple sentences
• Compound sentences
• Complex sentence
Parts of a Sentence
• Subject
• Predicate
Parts of Speech
Noun
• Common noun
• Proper noun
• Collective noun
• Abstract noun
• Countable noun
• Uncountable noun
Pronouns
• First person
• Second person
• Third person
Adjective
yo u …
h a n k
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