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WELCOME

TO

INFORMATION
TECHNOLOGY
COMMUNICATION SKILLS -1

INTRODUCTION
Communication refers to a process of exchanging facts , ideas , thoughts, beliefs , or opinions between
two or more individuals by means of verbal or non-verbal language.

Session-1 Communication Cycle


The communication cycle is the entire process of communication in which the message is originated and
sent to the right person through a proper medium.

• Sender
• Ideas or message
• Encoding
• Communication Channel
• Receiver
• Decoding
• Feedback
EFFECTIVE COMMUNICATION

• Clarity
• Completeness
• Conciseness
• Consideration
• Correctness
• Concreteness
• Courtesy

BARRIERS TO COMMUNICATION
• Personal Barriers
• Organizational Barriers
• Socio-Psychological Barriers
• Semantic Barriers
• Physical Barriers
Overcoming Barriers

Swot Analysis

IMPORTANCE OF COMMUNICATION SKILLS

METHODS OF COMMUNICATION

• On the Basis of Channel used:


• On the Basis of Direction:
• On the Basis of Means used:
PERSPECTIVES IN COMMUNICATION

Factors Affecting Perspectives in Communication


Visual perception
Language
Past Experience
Prejudices
Feelings/Moods
Environmental/Physical

WRITING SKILLS
• Grammar for the clarity and correctness
• Vocabulary building
• Simple spelling rules
Phrases
• Noun Phrases
• Verb phrases
• Adjective phrase
• Adverbial phrase
• Prepositional phrase

Kinds of Sentences
• Simple sentences
• Compound sentences
• Complex sentence
Parts of a Sentence
• Subject
• Predicate
Parts of Speech
Noun
• Common noun
• Proper noun
• Collective noun
• Abstract noun
• Countable noun
• Uncountable noun
Pronouns
• First person
• Second person
• Third person

Adjective
yo u …
h a n k
T

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