Culture change requires changes in both behaviors and beliefs. Organizations must communicate expectations for new behaviors through training and mentoring to help employees learn and adapt. A strong organizational culture keeps employees engaged by influencing values and norms to support the mission and vision. Resistance to change stems from a lack of information about reasons for and thinking behind changes. Listening to employee concerns and ideas can reduce resistance, as can early and frequent communication, education on the value of changes, support, and consideration of timing. For example, when smartphones disrupted its market, Nokia initially struggled but reinvented itself as a technology provider through job cuts, acquisitions, and a program matching customer aspirations to survive the disruption.
Culture change requires changes in both behaviors and beliefs. Organizations must communicate expectations for new behaviors through training and mentoring to help employees learn and adapt. A strong organizational culture keeps employees engaged by influencing values and norms to support the mission and vision. Resistance to change stems from a lack of information about reasons for and thinking behind changes. Listening to employee concerns and ideas can reduce resistance, as can early and frequent communication, education on the value of changes, support, and consideration of timing. For example, when smartphones disrupted its market, Nokia initially struggled but reinvented itself as a technology provider through job cuts, acquisitions, and a program matching customer aspirations to survive the disruption.
Culture change requires changes in both behaviors and beliefs. Organizations must communicate expectations for new behaviors through training and mentoring to help employees learn and adapt. A strong organizational culture keeps employees engaged by influencing values and norms to support the mission and vision. Resistance to change stems from a lack of information about reasons for and thinking behind changes. Listening to employee concerns and ideas can reduce resistance, as can early and frequent communication, education on the value of changes, support, and consideration of timing. For example, when smartphones disrupted its market, Nokia initially struggled but reinvented itself as a technology provider through job cuts, acquisitions, and a program matching customer aspirations to survive the disruption.
Culture change depends on behavior and belief change. Members of the organization must clearly understand what is expected of them and how to actually do the new behaviors. Use training to communicate expectations and new behaviors. Mentoring will also help employees learn and change. When an organization has a strong culture, it keeps their employees actively and passionately engaged. A strong culture impacts the values and norms of an organization. It creates and supports the mission, vision and values Culture Paradigm and Change Resistance to Change Resistance to change is the opposition to altered circumstances or modification of the status quo. Employees may resist change when they haven't been briefed on the reasons for the change or the thinking behind the decision-making. Listening to employee concerns and ideas will help reduce resistance to change. How to Cope Up Resistance to Change Change can be hard for both employees and employers but with some planning and anticipation, it can be effectively managed. Keeping communication flowing to and from leadership as well as ensuring that companies are listening to employees and their concerns can help navigate any resistance to change that might arise along the way. Tips to minimize resistance to change 1. Communicate early and often 2. Listen to employees 3. Educate employees on the value of the change 4.Timing is everything 5.Provide ongoing support Resistance to Change NOKIA Before smartphones entered the mainstream market, Nokia was enjoying the success it had built, as the business had claimed 40% of the market share in 2007. Five years later, however, the Finnish organisation was almost finished! It edged closer to disaster as shares plummeted and the company logged more than $2 billion in operating losses in the first half of 2012 alone. The problem? Nokia realized that it had missed the opportunity to lead the smartphone revolution. Nokia then hired a new CEO and embarked on a journey to reinvent itself. After selling its struggling mobile device division to fellow giant Microsoft, the concentration shifted to network and mapping technologies. In 2008, Nokia introduced a Booster Programme that helped the company match the ever- changing aspirations of its customers, as well as new technologies among competitors. They went from nine to four business units and streamlined development into just three business units. Nokia also purchased Siemens and then Alcatel-Lucent. The result was billions gained in shareholder value and Nokia became a full-service infrastructure provider. Nokia’s amazing transformation from a borderline bankrupt hardware manufacturer to leading technology players shows how major organizations can respond to serious disruptions by transforming themselves.