Professional Documents
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OCCUPATION
Introduction
Definition
Purpose
Basic Application
Office Ergonomics
Universal Design
INTRODUCTION
• Anthropometry is the branch of the human sciences that deals with body
measurements, particularly with measurements of body size, shape, strength,
mobility and flexibility and working capacity.
• From these measurements, a set of data is collected that reflect the studied
population in terms of size and form.
• Stature data are used for designing ingress and egress ways, clearances,
clothing, and seating design.
• Waist size data are used in designing clothing, seating, and clearances.
• In ergonomic design, we do not design for the average person, or the 50th
percentile, we design for the 95th percentile.
• In other words, 95% of the population can use the work area safely and
efficiently , and 5% of the population may need to be accommodated.
• Conventionally, the 95th percentile has been chosen to determine clearance
heights or lengths. That means 95% of the population will be able to pass
through a door, while only 5% of the population may need to be
accommodated.
• In addition, the 5th percentile female has been chosen to determine the
functional reach distance, that means 95% of the population will be able to
perform this reach, and only 5% of the population may need to be
accommodated.
Human Percentile
• Anthropometric dimensions for each population are ranked by size and described as
percentiles.
• It is common practice to design for the 5th percentile (5th%) female to the 95th
percentile (95th%) male.
• The 5th% female value for a particular dimension (e.g., sitting height) usually
represents the smallest measurement for design in a population.
• Conversely, a 95th% male value may represent the largest dimension for which one is
designing.
• The 5th% to 95th% range accommodates approximately 90% of the population.
• To design for a larger portion of the population, one might use the range from the 1st%
female to the 99th% male.
Relative sizes of different percentile humans
• Examples is T-shirt large for Malaysians may be size small for new Zealand
Rugby Club
Applying statistics to Design
• include the measurement of the subject during movement associated with certain
tasks, such as reaching, using an assistive device to wheel or walk straight ahead
or to make a turn, or the measurement of the subject’s strength
• provides more accurate information about the movement within spaces and during
activities
• Collected from subjects who are allowed to move one or more limbs
in one or more planes with respect to a fixed point.
• The shape of the 3D surface swept by moving the arm with the elbows
extended or the amount of forward reach when the subject can bend at
the hip.
• measurements are generally divided into mass(weight), lengths and height (stature),
breadth or widths, depths circumferences or girths, curvatures arcs and soft tissue
measurements (skin folds)
Steps
Specify The range of users to be accommodated
Anthropometric
Constraints
Find the Maximum Allowable
Dimensions
Minimum Dimensions
• There are situations we need to use minimum dimensions for the comfort
ability of most populations.
• Designing for the “average” person or the 50th percentile is a myth. If you
designed a doorway for the “average” person, one-half of the population
would not fit through the door.
• Design considerations for doorways, for example, must be for the 99th
percentile male. Reach considerations must be given to the smallest person
or the 5th percentile female.
• There are numerous guidelines and anthropometric tables to assist in
designing tasks and equipment, which address all aspects from stature and
forward functional reach to eye height for tasks.
• All of us have experienced problems
Anthropometry with equipment, workspaces, or even
our homes not being designed with our
in Design body dimensions in mind.
• For example: the task is to remove
the ladder from the top of the van.
The larger individual in the photo
can do the task, but the smaller
individual cannot.
• Principle:
Allow for adjustments in position, size, intensity, and duration of the product or
system, to accommodate unexpected circumstances and maximize use (preferred
option).
• Design:
Common to use from the 5th percentile female to the 95th percentile male; can
result in accommodation of 95% of 50/50 mixed population group because of
overlap in male and female body dimensions.
• Examples of use:
Car seats, desk height, keyboard support, footrests, purchase in different sizes
(chairs, shoes, and tools).
• Some ways of using this principle in design are as follows:
Designing six-way adjustability into car seats
Providing adjustable height computer workstations
Providing safe platforms for smaller workers to stand on when working
at a higher workstation
Providing work fixture to aid workers reaching for equipment.
Design for the Extreme
• Principle:
Accommodate largest percent of the population group where adjustability is costly or
not feasible – Maximum Levels: 95th–100th percentile
Clearance, Load Tolerance, Girth (e.g., doorways, size of escape hatches, entry ways,
strength of ladders) – Minimum Levels: 1st–5th percentile
Reach, Strength (e.g., distance of control button from operator, force required to operate
control lever or button).
• Practical Design
Use 1st–5th or 95th–100th percentiles of population group as extremes, typically the
smallest female and largest male.
• Examples of uses:
Egress ways, control configurations and safety showers.
Design for the Average
• Principle:
Design for the 50th percentile
Acceptable for short-term use
Accommodates small population group.
• Design:
50th percentile only
Used as a last resort – may exclude 50% of the population
There is no “average” person (e.g., average height may not mean average
arm length).
• Examples of use:
Self-serve checkout counter, water fountain.
TOOLS AND PROCESSES
OFFICE ERGONOMICS
• Ergonomics, the science of designing workplaces, equipment, and jobs to fit the
capabilities and limitations of workers, has shown that poor workplace design and
bad work habits are counterproductive and costly.
• One major problem with computer workstations is they keep an operator at that
workstation, in virtually the same posture, all day long.
• Our bodies are designed to be an upright, dynamic system. Chronic sitting stretches
and contracts muscles inappropriately and causes stress to the body. A poorly
designed workspace causes neck and back pain, decreasing productivity and job
satisfaction.
• The goal is to prevent musculoskeletal disorders by surveying the workplace, taking
preventative steps, relying on employee input, and addressing the problems early.
• Statistics have found that workers annually have ergonomic work-related
musculoskeletal injuries, resulting in millions of dollars in total injury costs
per year.
• Nursing assistants, laborers and freight, stock, and material movers, as well
as heavy and tractor-trailer truck drivers, are among the highest incidence
rates of injuries and illnesses due to musculoskeletal disorders
• The key points of interface between the office worker and the office
environment are as follows:
The eyes and the visual display terminal (VDT) screen
The hands and the keyboard
The back, the legs, and the chair
The feet and the floor
• There is no optimum posture while sitting, the next posture is the best
posture.
• Instead, the goal is to have the ability to shift your body by raising and
lowering the position of the chair.
• You need to move around, changing how you sit as your body tells you to
move.
• Ensure a person can attain a posture in which the ears line up over –110° the
shoulders and hips.
• The hip joint and knee joint should be at a 90 angle.
• Avoid slouching postures.
• A poor sitting position may lead to the following:
Neck and shoulder fatigue
Low back pain
Numbness and discomfort in the legs
• Physical risk factors associated with computer use are as follows:
Awkward postures (hands, arms, wrists, neck, shoulder, and legs)
Static muscle loading
Repetition
Contact stress (thighs, arms, and palms)
Duration
• Contributing risk factors associated with computer use are as follows:
Inadequate recovery or rest
Extreme temperatures – hot or cold
Stress on the job
Fatigue
• show common ranges of measurements used in office furniture design.
• Anthropometric measurements (including allowances for clothing) of small and large
males and females, from BIFMA Ergonomics Guidelines, 2002.
Common Workplace
Postures
• There are common postures found in the office
environment that can be considered when
designing workplace products or space.
Standing
Sitting
Reaching
Moving
Standing
• While sitting or standing, an individual at work will usually have to reach for
something.
• The workstation, and parts that go with workstations (such as overhead
storage and pedestals), should allow the majority of movement of the user’s
body joints within healthy zones.
• When designing products, consider how much individuals will have to reach
in order to minimize awkward or unhealthy positions.
Moving
Zones 2 and 3 should be avoided, when possible, especially for repetitive and
heavy tasks. Motion in these ranges puts more strain on muscles and tendons
and could lead to the development of musculoskeletal disorders.
Cumulative Trauma Disorders
• may occur in both office and manufacturing settings. CTDs are injuries due to repetitive
motions, stresses, and actions. Following are some considerations to help reduce the
likelihood of occurrence:
Eliminate tasks that require fast, highly repetitive arm movements or that impose
sustained static postures
Beware of pressure points where the wrist, forearm, or other parts of the body contact
an edge or hard feature on a desk or table
Minimize shoulder flexion and abduction
Minimize holding weighted objects in hands
Reduce or eliminate forceful applications of heavy peak exertions
Require workers to take frequent breaks
Office Furniture Guidelines for Fit and Function
• One common and widely recognized source for this kind of information is The
Business and Institutional Furniture Manufacturer’s Association (BIFMA)
• There are several documents that are helpful in deciphering the reasoning and/or
theory behind the BIFMA guidelines and specifications.
• While BIFMA is a common source for this kind of information, other organizations
and research studies are good sources for ergonomic and anthropometric information.
• The Human Factors and Ergonomics Society (HFES), and the Civilian American and
European Surface Anthropometry Resource (CAESAR), have suggested additional
and alternative anthropometric dimensions for product design.
Chairs
• BIFMA’s guidelines for seating are very general and allow for
different design interpretations.
• These guidelines are based on the Natick military studies using 5th to
95th percentile females and males.
Seat Depth
• Seat depth should be deep enough so that the region behind the knees (also
referred to as the popliteal area) is not hitting the front of the seat. Two ways to
prevent popliteal contact are:
1. Fixing the overall depth of the chair
2. Creating a depth adjustment
• Adjusting the seat depth on a chair should be a natural motion that does not strain
the user.
• Separating the armrests from the moveable seat can allow the armrests to be used
as leverage for easily changing the seat depth while seated.
• The controls for seat depth movement should be intuitive and easy to use, and not
require excessive bending to reach. For example, a seat adjustment control like
those found in automobiles could help achieve this simplicity.
Seat Height
• The seat height should allow the user’s feet to be comfortably supported by
the floor or a proper footrest.
Seat Width
• The seat should be wide enough to accommodate a user’s hips and clothing,
and comfortably allow use of the armrests.
Backrest
• The seat back should conform to the contour of the person’s spine and give
support to the back to alleviate stress on back muscles while seated. Generally, it
should be high enough to reach the shoulder blades, wide enough to support the
waist breadth, and have a lumbar support to maintain the natural lordotic
curvature of the lumbar spine.
Chair Controls
• The controls are important, but the fewer and more intuitive they are, the better it can be for the user.
• A round knob usually means that it should be turned. A flat lever usually means it should be pulled
or pushed.
• Some controls are also easier for individuals with disabilities to use than others
• Graphic icons could be placed on the controls to show the user how to operate each lever or device.
Images, rather than text, for instructions can prevent the need to translate instructions when selling
products in different countries. In addition, it can be a quicker and easier way to communicate.
• The tension in the controls should allow for minimal user effort to activate them. Controls should
also be easy to reach and visible to the user.
Desks and Worksurfaces
• BIFMA also includes ergonomic guidelines for desks and worksurfaces.
• They describe the minimal measurements for a seated desk, and the
minimal considerations for standing work.
Seated Work
• The BIFMA guidelines for seated work list the minimum
measurements needed to accommodate 90% of the population.
Like seating, they are guidelines and can be used to direct
design of worksurfaces.
• Bounding box for the minimum dimensions of a seated desk
according to BIFMA standards
Standing Work
• The guidelines for standing work relate to clearance for the feet
when standing next to a desk or worksurface.
• If designing a manual sit-to-stand work desk, the height
adjustment mechanism should be placed so that the user does
not strain his or her back when adjusting the worksurface height.
Workstation Heights (Standing and Sitting)
• Adjustable desks can be used to support an operator’s work.
• Placement of objects on the worksurface should be
considered to avoid movements that prolong periods of
muscle contraction.
• Depending on the type of work to be performed at a
standing workstation, different heights can be used
• For heavy work, the table can be at a height that allows
good leverage for lifting and moving objects.
• For precision work, the desk height can be higher than
normal because this work will involve small movements and
the worker will need to focus closely on the workpiece.
• When standing at a workstation, movement is important so
that blood does not pool in the legs. Installing anti-fatigue
mats can help distribute the weight of the body from the feet
to the floor mats.
Computer Stations
• When a user is at a computer workstation, whether seated or standing, the top of
the monitor should be at the user’s eye level.
• The interaction between the height of the monitor and the user’s eyes is complex
because of interdependencies between seat height, monitor height, user height,
etc. The BIFMA guidelines elaborate more on this complexity.
• These guidelines can be combined with the seated and standing work guidelines
for general sizing of desks and workstations
Storage and Files
• Filing cabinets should allow a user to open and close the doors with minimal
effort.
• The handles should be designed so that they are easy to grasp and operate.
• Overhead storage bins can be attached at a reasonable height so the user will
not have to reach too high yet be out of the way from interfering with desk
space.
Accessories
• Some common office furniture accessories are
keyboard trays, mouse pad holders, and pedestals.
• The keyboard tray and mouse pad holder should
be adjustable for height, depth, and tilt angle.
• The placement of these holders can allow the user
to place computer accessories in comfortable
positions where there is minimal strain to the
back, arms, and wrists.
• Additionally, clearance for the thighs under the
keyboard tray can be included in the design.
• For example, adding a handle that allows for easy
pulling of a mobile pedestal can be a helpful
feature.
Step 1: Determine the number of people who will work permanently in the
office.
Step 2: Determine the organizational structure .
Step 3: Describe the main activities, the need for interaction between different
employees, the need for privacy, reception of visitors, etc.
Step 4: Determine the equipment needed for each activity
Step 5: Detailed layout:
Space Allow 50 cm free space in front of windows.
Allow 3 m to the front and 1 m either side of the main entrance.
Planning for Allow 1.5 m in front of and 0.5 m to the side of all other doors.
Allow 0.5 m in front of heating units.
Offices Free space around desks:
Allow 55 cm along front of desks for passage
Allow 50 cm along the sides of workstations for ingress and egress
Allow 75 cm at the back of desks for seating space
Allow 100 cm at the back of desks if there are cabinets behind the desk
Step 6: Determine requirements for proximity. Place the units that interact
most with other units toward the center of the space.
Step 7: Arrange individual workstations in accordance with local health and
safety regulations for office work
Universal Design Considerations
• Most people experience some degree of physical limitation at some point in life, such as broken
bones, sprained wrists, pregnancy, or aging. Others may live with a limitation or impairment every
day.
• When considering product design, designers can recognize the special needs of different users,
including individuals with disabilities.
• Issues concerning accommodations for individuals with disabilities are becoming more prevalent,
and employers may be required to make accommodations for these individuals at worksites and in
other public spaces.
• The Americans With Disabilities Act (ADA) does not specify any requirements for office furniture
to accommodate individuals with disabilities. Therefore, it is incorrect to state that office furniture
products are “ADA compliant.”
• Designing with all people in mind is a principle that is referred to as Universal Design and is
important to consider in product design.
Wheelchairs