Professional Documents
Culture Documents
VS
Incident
Investigation
1
Learning Objectives
2
Incident Investigation
3
Hidden Costs of Accidents
4
Safety Committee Purpose
5
Safety Committee Authority
6
Safety Committee Structure
7
Safety Committee Structure
Committee Members
9
Members’ Responsibilities
• Attend meetings
• Notify all employees in your area that you
are their representative on the Committee
• Be watchful for unsafe conditions and acts
and report them
• Be responsive to people’s concerns; follow up
• Ask employees for safety suggestions and
concerns
• Discuss safety issues with employees
• Offer solutions not just problems
10
Managements’ Responsibilities
health concerns
• Support training for Committee members
• Provide leadership and direction
• Attend Committee meetings
11
Managements’ Responsibilities
15
12
Employees’ Responsibilities
13
Committee Chairperson
14
Successful Safety Committees
• Competent -- dedicated
15
Objectives
Specific
Measurable
Attainable
Relevant
Time-limited
16
Workplace Safety Committees
Hazard Detection
and
Identification
Is this safe?
17
Hazard Detection & Identification
18
Risk vs. Hazard
19
Purpose of Safety Inspections
20
Inspection vs. Audit
21
Hazard Detection & Inspection
• What is a hazard?
• What should I look for?
• What standards do I reference?
• How do I perform the inspection?
• How do I document the inspection?
22
What is a Hazard?
23
What to Look for
24
Standards to Reference
• OSHA
Available at www.dosh.gov.my
• FMA
Available at www.dosh.gov.my
• Other technical standards
(BS:EN, ANSI, ASTM, ASME, etc.) – get help
if necessary!
International Best Practise
(MS1722, ISO 9001, OHSAS18001,
ISO14001)
25
How to Conduct an Inspection:
26
Any Problems Here?
Chemical
storage
underneath
cabinet
Not all
chemicals
properly
labeled
Are chemicals
compatible
No lip on shelf
27
What About Here?
Location of
extinguisher
could be trip
& fall hazard
28
Is this Okay?
No shoring
in trench
NO!
Working
below
unstable
rock
Unstable
soil in
trench
29
What About This?
Storage next
to hot water
heater
Combustible
storage in
“mechanical
room”
Unsafe
storage –
could fall on
somebody
30
Any Issues Here?
31
What About Here?
Exit
blocked/obstructed
Exit access/aisle
blocked/obstructed
Access to fire
extinguisher
blocked
32
Do you see any Problems?
Electrical
cord frayed,
insulation
missing
33
How to Document the Inspection
• Email…… Safety
• Checklists………. Inspections
• Memorandums……….
• Written inspection reports………..
34
Safety Inspection Checklist
35
Workplace Safety Committees
Accident/Incident
Investigation
and
Reporting
36
Incident Ratio Model
3,000
Unsafe Acts, Behaviors or Conditions
37
Near Miss
38
What Is A Near Miss?
39
Near Miss
40
Near Miss
41
Near Miss
RIGHT ---
42
Near Miss
43
Near Miss
44
Reporting Near Miss Incidents
45
Near Miss
46
Incident Investigation & Reporting
• What is an accident?
• What are the causes of an accident?
• How do I investigate an accident?
• What should I put in my report?
• What’s next?
47
Incident Investigation & Reporting
What is an accident?
48
Incident Investigation & Reporting
Unsafe Acts
and
Unsafe Conditions
49
Unsafe Acts vs. Unsafe Conditions
• Environment
• Behaviors
- Account for the vast – Represent only a
small fraction of
injuries
• Can’t
majority of injuries
• Won’t
• Encourage & Enforce 50
Unsafe Acts - Unsafe Conditions
• Inadequate • Operating at
Ventilation Improper Speed
• Failure to Warn • Congested Area
• Defective Tools, • Noise Exposure
Equipment or
Materials • Improper Lifting
• Inadequate Guards • Inadequate PPE
• Horseplay
• Using Defective
Equipment
51
Unsafe Acts - Unsafe Conditions
52
Unsafe Act or Unsafe Condition?
Act: No guarding on
scaffold; unsafe set-up
for scaffold; no PPE
Condition: Items
stored in exit access,
obstructs exit width
53
Unsafe Act or Unsafe Condition?
Act: Unsafe
ladder set-
up; no PPE
54
Unsafe Act or Unsafe Condition?
Excessive
sawdust
on floor
Condition
No guard
on blade
55
Unsafe Act or Unsafe Condition?
Act: Unsafe
set-up;
individual in
unsafe position
56
Unsafe Act or Unsafe Condition?
Condition
Exposed wires
57
Unsafe Act or Unsafe Condition?
Act
Man standing
on moveable
stairs being
raised by
forklift
58
Accident/Incident Investigation
59
Who Should do the Investigation?
60
Incident Investigation & Reporting
61
Investigation “Go Bag”
Some suggestions:
Camera
Flashlight
Tape Measure
Surgical Gloves
Necessary PPE
Note Pad/Tablet
“Sticky Notes”
Pens
62
Goal of the investigation
IS NOT TO:
• Exonerate individuals or management
• Satisfy insurance requirements
• Defend a position for legal argument
• Assign blame
63
Interviewing Victims & Witnesses
64
The Interview
65
The Interview
• Take notes!
• Do not make suggestions:
– If the person is stumbling over a
word or concept, do not help them out.
• Ask open ended questions:
– What did you see?
– What happened?
66
The Interview
67
Incident Investigation & Reporting
68
Corrective Action
69
Good Corrective Action
70
Incident Investigation & Reporting
What’s next?
Follow-up!
Follow-up!
Follow-up!
71
Incident Investigation - Summary
72
Root Cause(s)
73
Questions
74