Speaking

and
Listening
By Sahil Parmar & Keval Motivaras

September 23rd , Friday

Source :- Google
 01 Introduction

Agenda
02 Importance of listening and speaking

03 How to improve it

04 Finishing

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01
Introduction
Speaking and Listening refers to the various
formal and informal ways. Oral language
is used to convey and receive meaning.

It involves the development and

demonstration of knowledge about the
appropriate oral language for particular
audiences and occasions, including body
language and voice.

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02 Why are communication skills important?
Communication is the heart of every organization. In business area, oral communication can take variety of
Everything you do in the workplace results from forms it can be over the telephone or face-to-face. It can

communication. Therefore, good reading, writing. also be:

speaking and listening skills are important if tasks are  A private discussion
going to be completed and goals achieved. As you  A conversation over lunch
developed your career, you will find different reasons
 A gossip in the lift
why successful communication is important for you.
 A telephone conversation

 A chance meeting in the corridor

 An informal gathering of staff

 Instructing subordinates

 Dealing with clients

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03 10 Steps To Effective Listening
Step 1: Face the speaker and maintain eye contact

Step 2: Be attentive, but relaxed.

Step 3: Keep an open mind.

Step 4: Listen to the words and try to picture what the speaker is saying.

Step 5: Don't interrupt and don't impose your "solutions."

Step 6: Wait for the speaker to pause to ask clarifying questions.

Step 7: Ask questions only to ensure understanding.

Step 8: Try to feel what the speaker is feeling.

Step 9: Give the speaker regular feedback.

Step 10: Pay attention to what isn't said—to nonverbal cues

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04 How to speak English better in 10 easy step
Step 1: Increase your vocabulary

Step 2: Avoid learning word by word

Step 3: Use what you’ve learned immediately

Step 4: Connect with your audience

Step 5: Listen to others as much as you speak

Step 6: Listen to yourself and get feedback from native speakers

Step 7: Learn to be funny

Step 8: Make simple presentation

Step 9: Use Humour

Step 10: Know your priorities

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05
Finishing
Thank You !

Merci !

Gracias !

धन्यवाद !

Shukran !

Obrigado !

Dank u !