English Proficiency

22UC1202
1
Enquiry Email
 • E-mail of enquiry should inform the
recipient that the sender wants to
enquire about something or has a
request.
• It could be:

DEFINITION
- an enquiry about a product
- a request for a brochure or a price list
- question related to product
components
 As always, the subject line should be
clear and concise.
• For example:
THE Enquiry About Your Product
SUBJECT Request For A Brochure
Request For A Price List
LINE Question Re Product Component
 HOW YOU GOT THE CONTACT (if it is your
first contact)
• e.g. Dear Sir or Madam, I saw your advert in
the Daily News on Tuesday, 12 June 2014.
MESSAGE
OR
• Dear Mr. Jason, Your company was
recommended to me by Ms. Elsie Wong of
Far Eastern Logistics.
 If you have already contacted with the
recipient before, you could start like this:
Starting • We met last month on your stand at the
Sentence and Frankfurt Trade Fair.
the body of • I found your contact through your
Linkedin page.
the email • Further to our meeting on Thursday , I
would like to get some more
information about your latest product.
 If you haven’t contacted the recipient before you
Starting should use the 2nd paragraph to say something
about you/your company: e.g.
Sentence • We are a Romanian company specialized in
and the manufacturing rotary drying machines. We are
interested in establishing cooperation with
body of the you.
email OR
• I am writing to enquire about the position of a
sales manager you advertised on your website
 This is optional and depends on the
topic. It is usually reserved for
OBTAINING FURTHER DETAILED
INFORMATION. Like:

Request more We would be grateful if you could tell

us a little more about….
details
We would appreciate if you could
send us more detailed info about…

In particular, we would like to

know……
 This is also optional. It should
contain OTHER SPECIFIC
QUESTIONS – if any.

- In particular, we are interested

Other specific in receiving your catalogue….

questions - Could you also say whether you

could make a delivery within 15
days.

- If you have any questions, do

not hesitate to contact me.
 CLOSING PHRASES

In the final paragraph you should

use some polite expressions
and/or an expression of thanks to
CLOSING the recipient.

PHRASES - I look forward to your reply, and

I am certain we can do business in
the future.

- I look forward to hearing from

you soon.
Greetings
And of course, the ending phrases. It should look
something like this:
Sincerely yours,

Michael Jones,

HR manager