Professional Documents
Culture Documents
THE CONCEPT
OF
CONFLICT
Grace J Rebollos
24 March 2022
What do
you see?
2
What
do
you
see?
What
do
you
see?
What
do
you
see?
What
do
you
see?
What
do
you
see?
What
do
you
see?
CONFLICT
vs.
Is NOT violence
Friction / disagreement
CONFLICT between two or more parties
(individuals or groups) who
have or think they have
different irreconcilable goals.
Psychological Environmental
Physical Social
SOCIAL / RELATIONS
Parties focus on
“Interferencef
rom others”
relationships and
social structure
SYMBOLIC
“Perceptions” Parties focus on
competing
“Expressions world views
of Conflict”
and meaning-making
systems (lenses)
Inter-group
Intra-group
Inter-personal
Intra-personal
Surface Conflict
Types Open Conflict
Behavior
of
Conflict
No Conflict Latent Conflict
Goals
Surface Conflict Open Conflict
has shallow or no roots and deep-rooted and very
may be only a misunder- visible; may require actions
standing of goals that can that address both cause
be addressed by and the visible effect.
Types means of improved
communication
.
“Conflict can be an
opportunity to work
for
a common goal. No
one has to lose.”
Conflict prevention
Conflict settlement
Peaceful
Responses
to Conflict management
Conflict transformation
Aim: Strategy:
Conflict Settlement
Conflict Management
Conflict Resolution
Conflict Transformation
Problem- Person seen Issue
solving as problem proliferation Triangle
P
Disagree but Shift from Multiplication “Talk about” not
share problem disagreement of issues from “talk with”
to personal specific to
C antagonism general
O D
N E
S MORE VIOLENCE S
T T
R LESS TRUST R
U U
C C
LESS ACCURATE COMMUNICATIONS
T TI
I V
LESS DIRECT CONTACT E
V
E
Reaction & HOSTILITY Polarization
escalation
Perceived persecution /
Underlying drivers of conflict marginalization of
one ethnic group,
elite resource
capture
Deep historical grievances
Colonialism, cultural
Long standing cultural
norms, Biases and
norms
prejudices, ancestral
ACTION
• Control the behavior
•Violence reduction
to promote
negative peace
ACTION
• Work to change attitude
and context
•Violence reduction
to promote
positive peace
HIGH SMOOTHING COLLABORATING
Importance
R
E
L
A
T
I CONFLICT MANAGEMENT
O STYLES
N
S
H
I
P WITHDRAWING FORCING
S
LOW HIGH
Importance
GOALS
HIGH SMOOTHING COLLABORATING
Importance
R
E
L
A
T
I
O
N
S
H
I
P WITHDRAWING FORCING
S
LOW HIGH
Importance
GOALS
HIGH
Importance
R
E
L Surrender your own
Working together
A to find a
wishes and needs to
T accommodate the mutually
beneficial solution
I
other person
O Finding a middle
N ground in which each
S party is partially
satisfied
H
I Asserting your viewpoint at the
You avoid or postpone a conflict potential expense of those
P by ignoring it or not rising to it involved
S
LOW HIGH
Importance
GOALS
HIGH SMOOTHING COLLABORATING
Importance
R
E
L
A
T
I
O COMPROMISING
N
S
H
I
P WITHDRAWING FORCING
S
LOW HIGH
Importance
GOALS
WHERE DO WE STAND?
Our Roles in the Progression of Conflict
STATIC UNSTABLE DYNAMIC
3. Negotiation 4. Sustainable
Peace
1. Education 2. Confrontation
Latent
Violent Conflict /War
Educator, Researcher, Advocate
Conciliator, Convenor, Decoupler
Unifier, Enskiller, Trainer, Envisioner
Mediator, Guarantor, Facilitator, Moderator
Peacekeeper, Observer, Monitor, Enforcer
Reconciler, Enhancer, Rehabilitator, Developer
CONFLICT The Turtle and
MANAGEMENT
VIDEO the Rabbit