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  • 6.1 Managers and Management

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    Managers oversee and direct the work of others in organizations. They work at all levels of organizations from top managers who make strategic decisions to first-line managers who directly oversee nonmanagerial employees. The document defines management as the process of getting work done effectively and efficiently through others. It describes the four main functions of managers as planning, organizing, leading, and controlling. Finally, it outlines several factors reshaping management today including changing workplaces and workforces, an increased focus on customers, innovation, social media, sustainability, and the importance of relationships between managers and employees.

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    Managers oversee and direct the work of others in organizations. They work at all levels of organizations from top managers who make strategic decisions to first-line managers who directly oversee nonmanagerial employees. The document defines management as the process of getting work done effectively and efficiently through others. It describes the four main functions of managers as planning, organizing, leading, and controlling. Finally, it outlines several factors reshaping management today including changing workplaces and workforces, an increased focus on customers, innovation, social media, sustainability, and the importance of relationships between managers and employees.

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    1 views30 pages

    6.1 Managers and Management

    Uploaded by

    fadiu
    Managers oversee and direct the work of others in organizations. They work at all levels of organizations from top managers who make strategic decisions to first-line managers who directly oversee nonmanagerial employees. The document defines management as the process of getting work done effectively and efficiently through others. It describes the four main functions of managers as planning, organizing, leading, and controlling. Finally, it outlines several factors reshaping management today including changing workplaces and workforces, an increased focus on customers, innovation, social media, sustainability, and the importance of relationships between managers and employees.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 30

    6.

    Managers & Management

    Medical Platoon Commander Course 1-2


    Learning Outcomes
     Tell who managers are and where they
    work.
     Define management.
     Describe what managers do.
     Explain why it’s important to study
    management.
     Describe the factors that are reshaping and
    redefining management.

    Medical Platoon Commander Course 1-2


    • Tell who managers are and where
    they work.

    Medical Platoon Commander Course 1-3


    Who Are Managers?
    Where Do They Work?
    Organization
    A deliberate arrangement of people
    brought together to accomplish a specific
    purpose
    Common Characteristics of Organizations
    • Goals
    • People
    • Structure

    Medical Platoon Commander Course 1-4


    Three Characteristics
    of Organizations

    Medical Platoon Commander Course 1-5


    How Are Managers Different
    from Nonmanagerial Employees?
    Nonmanagerial Employees
    • Work directly on tasks
    • Not responsible for overseeing others’
    work
    Managers
    • Direct and oversee the activities of others
    • May have work duties not related to
    overseeing others

    Medical Platoon Commander Course 1-6


    Management Levels

    Medical Platoon Commander Course 1-7


    What Titles Do Managers Have?
    Top Managers
    • Make decisions about the direction of an
    organization

    Middle Managers
    • Manage other managers

    First-line Managers
    • Direct nonmanagerial employees

    Team Leaders
    • Manage activities of a work team

    Medical Platoon Commander Course 1-8


    • Define management

    Medical Platoon Commander Course 1-9


    What Is Management?
    The process of getting things done effectively
    and efficiently, with and through people.

    Effectiveness: Doing the right things


    Efficiency: Doing things right

    Medical Platoon Commander Course 1-10


    Efficiency and Effectiveness

    Medical Platoon Commander Course 1-11


    Is the Manager’s Job Universal?

     Level in the Organization


     Size of the Organization
     Profit vs. Not-for-profit
     National Borders

    Medical Platoon Commander Course 1-12


    Is the Manager’s Job Universal?
    1. Level in the Organization

    Medical Platoon Commander Course 1-13


    Is the Manager’s Job Universal?
    2. Size of the Organization

    Medical Platoon Commander Course 1-14


    • Describe what managers do.

    Medical Platoon Commander Course 1-16


    What Do Managers Do?
    Ways to Look at What Managers Do

    Four Functions Approach


    Management Roles Approach
    Skills and Competencies

    Medical Platoon Commander Course 1-17


    Four Functions Approach

    •Planning
    •Organizing
    •Leading
    •Controlling

    Medical Platoon Commander Course 1-18


    Management Roles Approach

    Medical Platoon Commander Course 1-19


    Which Approach Takes the Prize?

    ☑ Functions

    ☐ Roles

    Medical Platoon Commander Course 1-20


    What Skills Do Managers Need?
    Conceptual Skills Interpersonal Skills

    Technical Skills Political Skills

    Source: Simon/Fotolia
    Medical Platoon Commander Course 1-21
    Explain why it’s important to study
    management.

    Medical Platoon Commander Course 1-22


    Why Study Management?

    We all have a vested interest in improving


    how organizations are managed.

    Medical Platoon Commander Course 1-23


    Why Study Management?

    Most people will either manage or be


    managed.

    Medical Platoon Commander Course 1-24


    • Describe the factors that are reshaping
    and redefining management.

    Medical Platoon Commander Course 1-25


    Welcome to the New
    World of Management!

    Changing Workplaces + Changing Workforce

    Medical Platoon Commander Course 1-26


    Why Are Customers Important?

    Consistent, high-quality customer service is


    essential to survival.

    Medical Platoon Commander Course 1-27


    Why Is Innovation Important?

    “Nothing is more risky than not innovating.”

    Medical Platoon Commander Course 1-28


    Importance of Social Media

     Connecting with customers

     Managing human resources

    Medical Platoon Commander Course 1-29


    Importance of Sustainability

    Integrating economic, environmental, and


    social opportunities into business strategies.

    Medical Platoon Commander Course 1-30


    Managers Matter!

    Employee productivity, loyalty, and


    engagement hinge on employee/manager
    relationships.

    Medical Platoon Commander Course 1-31

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