Management Theory and Practices

2nd Semester BBA

Topic : Managerial roles

Presented By:
Kalyani Senapati
Asst. Professor
 We will learn…

• Roles of managers

• functional roles of management

 Introduction

–Managerial roles refers to the role of mangers to identify

what managers do in the organizations.

–Role is defined as the pattern of behavior which defined for

different positions.

–Managerial roles depend on the formal authority which is

delegated to the mangers in an organization.

Managerial Roles
 Interpersonal roles

Interpersonal role of a manger is concerned with

his interacting with other persons which include

both organizational members ad outsiders.

 Interpersonal roles

• Figurehead role:- the manger performs activities which are of symbolic

nature. These includes greetings the visitors, attending social functions
involving employees and other awards of outstanding employees.
• Leaders role:- it involves leading his subordinates and motivating them
for willing contributions.
• Liaison role:- the manger serve as a connecting role between his
organization and outsiders or between his unit and other organizational
units.
 Informational Role

As the name suggests, informational roles of managers involve

gathering and sharing information. 

It involves communication giving and receiving information

both within and outside the organization.

 Informational Role
• Monitor: The monitor role involves collecting information from internal
and external sources. The manager in this role gathers data and keeps
track of trends, both within the organization and in the wider industry.
• Disseminator: The disseminator role is all about sharing information
with others. The manager in this role distributes information to
employees, other managers, and stakeholders.
• Spokesperson: The spokesperson role is similar to the disseminator role,
but with a focus on external communication.
 Decisional Role

• Decisional roles can be defined as managerial roles where

managers are responsible for making calculated and timely
decisions for the company's welfare. It involves managers
weighing the options and the choices at hand and settling for
the most strategic.
• The four personality styles of managers are; extroverted, they
think fast, they are observant and they have clear judgment.
The decisional part involves:
 Decisional Role

• Entrepreneur – involves all aspects associated with acting as an

initiator, designer, and also an encourager of innovation and change.

• Disturbance handler – taking corrective action when the organization

faces unexpected difficulties which are important in nature.

• Resource Allocator – being responsible for the optimum allocation of 

resources like time, equipment, funds, and also human resources, etc.

• Negotiator – includes representing the organization in negotiations

which affect the manager’s scope of responsibility.
 Summary
Mintzberg managerial roles are classified into three distinct
categories; Interpersonal, informational, and decision-making
roles. The interpersonal role of a manager involves the
manager interacting with the employees of an organization.
 Stuff for next class

Functional area of management

Thank You