NDEJJE UNIVERSITY

KAMPALA CAMPUS
COURSE UNIT : BUSINESS COMMUNICATIONS SKILLS
SEMESTER : ONE
YEAR : ONE
LECTURER : MR. KITATA WILLIAM

NAMES REG. NO
MUWONGE IVAN 22/2/336/D/204
AKUMU JANE SANTO 2200301259
KANSEBE EDITH 22/2/232/D/236
KABANDA ANISTON 22200301315
NABULONDELA JOAN PEACE 2200303521

NASASIRA ESEZA 2200301244

TUHUMWIRE TRAVIS 2200301142
KEMBABAZI JAMILAH 2200301244
NYANGOMA LYDIA 22/2/309/D/247
SSEGIRINYA D. RONALD 2200301309
 Interview
According to Cres well, (2020), interview can be
defined as primarily done in qualitative research
and occur when researchers ask one or more participants
general, open-ended questions and record their answers.

According to Scott, HI. R.(2018), an interview is a

purposeful exchange of ideas, the answering of questions
and communication between two or more persons. On the
hand interview refers to face-to-face interaction
between interviewee and interviewer.
 Steps or ways you prepare for
an interview

According to Scott, HI. R. (2018), an interview

is a purposeful exchange of ideas, the
answering of questions and communication
between two or more persons. On the hand
interview refers to face-to-face interaction
between interviewee and interviewer.
 Steps or ways you prepare for an
interview
What to take:
Pen and notebook
Curriculum vitae (CV)
Academic certificates and work
A bottle of water
Passport size Photo ID
 Money for transport and food
 The following are the speaking skills
during interviews
Using the appropriate pitch and volume
Active listening skills
Responsiveness
Be clear and conscious
Honesty
Using humor
Being polite
Ways to prepare for an interview
Carefully examine the job description
Practice the speaking voice and body
language
Print hard copies of the resume
Research the company
Practice common interview questions
Prepare for technical interview or skill test
Look appropriate and professional
 Types of interviews
 Email or web page interview
 Telephone interview
 Video interview
 Panel interview
 The assessment day interview
 Group interviews
 Individual or face to face interview
 Stress interviews
 Job related interview
Structured interview
Unstructured interview
Depth interview
Exit interview
Informational interview
Behavioral interview
Mistakes that should be avoided during
interviews

According to O’ Leary, Z. (2016) during the

interview candidate should ensure that
different characteristics and behaviours or
mistake should avoided in order to influence
the panel , to accept or consider the
candidate , there fore below are the mistakes
as follows.
 Being later
 Being under prepared
 Poor dressing code
 Use of mobile phones
 Talking too much
 Poor body language
 Unsure of resume facts
 Speaking poorly of previous employers
 Focusing too much on the self
 Having no questions to ask
 Asking overly personal questions
 Neglecting to follow up
 Arriving too early
 Eating or drinking during the interview
Conclusion
There fore, as we have shown ,
communication skills are important if we are
to build a meaningful relationships with
services users , careers and others .
It especially important that we are able to
build this relationships as social practice
moves towards more market based and
materialists polices and practices as
discussed above
References

Creswell. J.W. (2020) research design: qualitative , and mixed methods Cohen
(3rd .ed.) los angels :sage
Cohen (2020) . The effects of effective interview online (2015) doing
interview, thousand oaks : London :SAGE publications
O: Leary .Z.(2016) . The essential guide to doing the research for projects ( 2nd
ed.) London :SAGE.
MC Namara .C. (2019) General guidelines for conducting interview,
authenticity consulting . LL.C. retrieved from :
http//www/manamentthelp.org/evaluationinterviewhtm
Scott,W.R.(2018) Institutions and organizations: ideas, interests and identity .
Sage publications.