The document provides etiquette for small talk, advising keeping a friendly smile, offering a warm greeting, identifying an interesting topic for discussion, being an active listener, focusing on the other person, finding common ground, and using humor. Small talk is useful for starting and ending conversations with acquaintances or strangers.
The document provides etiquette for small talk, advising keeping a friendly smile, offering a warm greeting, identifying an interesting topic for discussion, being an active listener, focusing on the other person, finding common ground, and using humor. Small talk is useful for starting and ending conversations with acquaintances or strangers.
The document provides etiquette for small talk, advising keeping a friendly smile, offering a warm greeting, identifying an interesting topic for discussion, being an active listener, focusing on the other person, finding common ground, and using humor. Small talk is useful for starting and ending conversations with acquaintances or strangers.
TALK INTRODUCTION If you cannot do little thing rights then you will never do the big things right. Small talks are useful in starting and finishing
a dialogue with acquaintance or Stranger
MASTER THE ART OF SMALL TALK Keep a friendly smile on face Offer warm greeting Identify an interesting topic to talk about Be an active listener Take care of your verbal and non-verbal clue Focus on person. Identify some common ground Be humorous Take a graceful leave