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  • Lecture-01 Benchmarking

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    Zohaib Ali Bhatti
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    Benchmarking is a process of comparing business processes and performance metrics to industry bests in order to identify areas for improvement. It involves selecting a part of the organization to study, such as a process or product, researching competitors or other high-performing organizations, and analyzing differences to determine what practices could be adopted to achieve better results. Successful benchmarking depends on learning from others through competitive analysis, following a defined process, and using the insights to strengthen performance.

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    Benchmarking is a process of comparing business processes and performance metrics to industry bests in order to identify areas for improvement. It involves selecting a part of the organization to study, such as a process or product, researching competitors or other high-performing organizations, and analyzing differences to determine what practices could be adopted to achieve better results. Successful benchmarking depends on learning from others through competitive analysis, following a defined process, and using the insights to strengthen performance.

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    10 views2 pages

    Lecture-01 Benchmarking

    Uploaded by

    Zohaib Ali Bhatti
    Benchmarking is a process of comparing business processes and performance metrics to industry bests in order to identify areas for improvement. It involves selecting a part of the organization to study, such as a process or product, researching competitors or other high-performing organizations, and analyzing differences to determine what practices could be adopted to achieve better results. Successful benchmarking depends on learning from others through competitive analysis, following a defined process, and using the insights to strengthen performance.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Lecture-01

    1. What is benchmarking?
    2. Why should we use benchmarking?
    3. What part of my organization should I select for benchmarking?
    4. Types of Benchmarking:
    5. The benefits of competitive benchmarking include
    6. Benchmarking is based on learning from others
    7. Competitive analysis
    8. Camp (1989) lists the following steps for the benchmarking process
    9. Process of Benchmarking
    10. How does benchmarking work?
    11. Peer benchmarking
    12. SWOT analysis
    13. Performance benchmarking
    14. Collaborative benchmarking

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