THE ART OF INTERVIEWING & OPERATIONAL RESEARCH

By:

KABILAN.K
 AIMS OF INTERVIEWING

1. TO SECURE INFORMATION THROUGH FACE TO FACE ASSOCIATION

2. TO FORM HYPOTHESIS
3. TO COLLECT PERSONAL DATA
4. TO COLLECT DATA FROM SECONDARY SOURCES
KINDS OF INTERVIEW

DIRECT OR NON DIRECT OR

STRUCTURED UNSTRUCTURED
INTERVIEW INTERVIEW

FOCUSSED REPETITIVE
INTERVIEW INTERVIEW
 TECNIQUE OF INTERVIEW
1.ESTABLISING CONTACT
*Prior appointment
*For the sense of satisfaction of the interviewee
2.STARTING AN INTERVIEW
*General discussion of the problem
*All controversial matters must be avoided
3.SECURING RAPPORT
*Requires tact to create friendly atmosphere
4.RECALL
*At times the researcher should give enough time to recollect&start
5.PROBE QUESTION
*Interviewee may sidetracks from main points thus cautions in catching
such slips
6.ENCOURAGEMENT
*Encourage from time to time by interpolating complimentary
expressions .
7.GUIDING THE INTERVIEW
*At time he may digress to less important topics if stopped he may get
offended
8.RECORDING
*Recording should be reduced during interview because he will be
9.CLOSING THE INTERVIEW
*Should not end Abruptly
10.REPORT
*Soon after interview ,report should be
compiled
 INTRODUCTION

 Definition
Operational research is defined as the application of scientific methods of
investigation to the study of complex human organization and services.
PHASES IN OPERATIONAL RESEARCH
• Procedure to be followed differs with the nature of the study.
• The usual steps in the procedure are:
1. Formulation of the problem
2. Collection of relevant data , if necessary, by a suitable sample
3. Analysis of data and formulation of hypothesis
4. Deriving solution from the hypothesis or model
5. Choosing the optimal solution and forecasting results
6. Testing of solutions
7. Implementing the solution in the whole system
OPERATIONAL RESEARCH TEAM
Operational research requires team work.
The composition of the team varies with the type of research.
The minimum composition is:
1. A public health administrator.
2. An epidemiologist.
3. A statistician.
4. A social scientist.
5. Ancillary workers (clerks, peons and field workers).
 The team is headed by a director who is responsible for the entire project.
 OPERATIONAL RESEARCH IN HEALTH
SERVICES
Any topic within the broad spectrum of public health and social medicine can
be the subject of operational research.

It can be a whole system or the part of a system.

When social medicine passes the stage of observation and classification to that
of discovering and recommending the appropriate course of action it is
involved in operational research.
Examples:
1. Optimal size of area covered by midwife.
2. Architectural design of hospitals and health centers.
3. Investigation of outbreaks of various diseases.
THANK YOU