Business and Management Consulting

Delivering an Effective Project

Sixth Edition

Part 3
Undertaking the project

Chapter 8
Managing the client during
the project

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Figure 8.1
Consultant–client interaction

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Figure 8.3
A traditional model of organisational
decision making

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Figure 8.4
The Idenberg matrix for strategy

Source: Reprinted from P.J. Idenberg, ‘Four styles of strategic planning’, Long Range Planning, 26 (6), 132–137. Copyright © 1993, with permission from Elsevier.

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Figure 8.5
Readiness to change

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