Professional Documents
Culture Documents
November 2017
1
Table of Contents
Topic # Topic Name Slide #
2
Introduction
The purpose of this course is to explain the end-to-end payment process, from
assessing the need for a payment to executing the payment transaction. It covers
how to prepare, record, and process payments and how to record accounting for
payments.
3
Course Objectives
4
Agenda
Topics
Introductions
Module 1: Processing Payment Files
Module 2: Managing Payment Files
Recap and Close
5
Module 1: Processing Payment
Files
6
Module Objectives
7
Types of Payment Methods (1 of 6)
OVERVIEW
For any given payment, the order of preference for Client is:
4. Re-loadable
2. ePayables
Debit Cards
8
Types of Payment Methods (2 of 6)
CORPORATE CARDS
Re-loadable Debit
Corporate Cards ePayables ACH (Clearing) Check Processing
Cards
9
Types of Payment Methods (3 of 6)
E-PAYABLES
Re-loadable Debit
Corporate Cards ePayables ACH (Clearing) Check Processing
Cards
Client ePayables is a program for Client vendors which provides them with an option to receive payment by
credit card instead of paper check. The following are the benefits of this option:
• Saves time and money by reducing the hassles, expenses, and risks associated with paper checks.
• Enhances cash flow by expediting cash receipt due to elimination of mail and paper check float time.
• Ensures better control over payments by eliminating the need to provide any information to the bank.
• Helps conserve the environment by eliminating printing and mailing of paper checks.
Note: You can direct any vendor with questions about the program or their payment terms to
epayables@Client.com.
10
Types of Payment Methods (4 of 6)
ACH (CLEARING)
Re-loadable Debit
Corporate Cards ePayables ACH (Clearing) Check Processing
Cards
ACH Processing enables you to electronically make the payments to the Suppliers. The ACH program is
open to any Supplier who wishes to sign-up. This is the default option on the vendor enrollment form on
MyClient.
Note: All ACH setups must include a valid email address to be processed.
11
Types of Payment Methods (5 of 6)
RE-LOADABLE DEBIT CARDS
Re-loadable Debit
Corporate Cards ePayables ACH (Clearing) Check Processing
Cards
Client Newspapers are mandating the use of either ACH or loadable pay cards for their newspaper carriers.
You can contact the Service Center Customer Service to apply for loadable pay cards (in lieu of checks).
12
Types of Payment Methods (6 of 6)
CHECK PROCESSING
Re-loadable Debit
Corporate Cards ePayables ACH (Clearing) Check Processing
Cards
Oracle Payment runs are done on a weekly basis. Thursday has been designated as the day when all Oracle
payments will be transmitted or printed. Daily payment runs are processed as required. Checks will be
printed primarily at the Service Center.
Note: The designated day to transmit payments, Thursday, is subject to change on the basis of
the corporate holiday calendar.
13
Accessing Payments
PAYMENTS PAGE
The Payments page allows you to prepare, record, and process payments. You can access the Payments
page from the following two locations:
14
Processing Payments
OVERVIEW
After invoice processing is complete, the Service Center (SC) processes the payment, which involves:
• Creating a Payment
• Cash Requirement report • Regular/Invoice Payment
Process Request Template
• Submitting Payment
Process Request using a
Template
15
Payment Process Request
OVERVIEW
16
Creating a Payment Process Request Template (1 of 7)
PROCESS STEPS
17
Creating a Payment Process Request Template (2 of 7)
PROCESS STEPS
2. On the Payments page, click the Tasks icon. Click the Manage Payment Process Request Template
link in the Payments section.
18
Creating a Payment Process Request Template (3 of 7)
PROCESS STEPS
3. On the Manage Payment Process Request Templates page, click the Create icon to create a new
PPR template.
19
Creating a Payment Process Request Template (4 of 7)
PROCESS STEPS
4. On the Create Payment Process Request Template page, enter the template name and description in
the Name and Description fields respectively.
20
Creating a Payment Process Request Template (5 of 7)
PROCESS STEPS
21
Creating a Payment Process Request Template (6 of 7)
PROCESS STEPS
7. In the Payment and Processing Options tab, you can specify the payment and processing options in
the Payment Attributes, Processing Options, and Validation Failure Handling sections.
22
Creating a Payment Process Request Template (7 of 7)
PROCESS STEPS
23
Business Scenario
George, an A/P Manager, needs to run the Cash Requirement report to ensure it
balances with the pay run. Let’s see how he performs this activity.
24
Running the Cash Requirement Report (1 of 8)
PROCESS STEPS
The Cash Requirement report forecasts immediate cash needs for invoice payments. To run the Cash
Requirement report, perform the following steps:
1. On the Home page, click the Scheduled Processes icon under Tools.
25
Running the Cash Requirement Report (2 of 8)
PROCESS STEPS
2. On the Scheduled Processes page, click the Schedule New Process button.
3. In the Schedule New Process pop-up window, enter Payables Cash Requirement report in the
Name field.
4. Click the OK button.
3
2
26
Running the Cash Requirement Report (3 of 8)
PROCESS STEPS
7
5
27
Running the Cash Requirement Report (4 of 8)
PROCESS STEPS
8. To view the Payables Cash Requirement Report, click the Succeeded link on the Scheduled
Processes page.
17
Note: If you are unable to view the Payables Cash Requirement Report on the Scheduled Process
page, click the Refresh icon in the Search Results section.
28
Running the Cash Requirement Report (5 of 8)
PROCESS STEPS
29
Running the Cash Requirement Report (6 of 8)
PROCESS STEPS
11
30
Running the Cash Requirement Report (7 of 8)
PROCESS STEPS
13 12
31
Running the Cash Requirement Report (8 of 8)
PROCESS STEPS
32
Activity
IN THIS ACTIVITY, YOU WILL PRACTICE:
Duration: 10 minutes
33
Business Scenario
George, an A/P Manager, now needs to pay the Supplier using one of the predefined
templates. Let’s see how he performs this activity.
34
Submitting a Payment Process Request Using a Template (1 of
20)
PROCESS STEPS
Once the cash requirement is accessed by running the Cash Requirement report, you can go ahead and
submit a PPR using a template. To submit a PPR using a template, perform the following steps:
1. On the Payments page, click the Tasks icon. Click the Submit Payment Process Request link in the
Payments section.
35
Submitting a Payment Process Request Using a Template (2 of 20)
PROCESS STEPS
2. On the Submit Payment Process Request page, populate the Name field and select the required
template from the Template drop-down list. The fields in the Selection Criteria tab are auto-
populated based on the selected template. Verify the details. You can also modify the details, if
required.
3. Click the Payment and Processing Options tab.
36
Submitting a Payment Process Request Using a Template (3 of 20)
PROCESS STEPS
4. The fields in the Payment and Processing Options tab are also auto-populated based on the selected
template. Verify the details. You can also modify the details, if required.
5. Click the Submit button.
6. The Confirmation pop-up window is displayed. Click the OK button.
4 6
37
Submitting a Payment Process Request Using a Template (4 of 20)
PROCESS STEPS
7. On the Overview page, the Status for the Weekly Pay Run PPR is Pending Installments review. If
you don’t see the payment run details, hit the refresh button until it shows. Next, click the arrow icon
in the Action column for the Weekly Pay Run PPR.
38
Submitting a Payment Process Request Using a Template (5 of
20)
PROCESS STEPS
8. On the Review Installments page, review the installments. If you’d like to remove an installment
from the pay run, highlight the installment and click the ‘X’ button. Then, click the Submit button.
9. The Confirmation pop-up window is displayed. Click the OK button.
39
Submitting a Payment Process Request Using a Template (6 of 20)
PROCESS STEPS
10. On the Overview page, the Status for the Weekly Pay Run PPR has changed from Pending
Installments review to Pending action to complete information review. Click the arrow icon in the
Action column for the Weekly Pay Run PPR.
10
40
Submitting a Payment Process Request Using a Template (7 of
20)
PROCESS STEPS
11. On the Assign Payment Process Attributes page, assign the Payment Process Profile to each
payment.
12. Click the Resume Payment Process button.
13. The Confirmation pop-up window is displayed. Click the OK button.
12
11
13
41
Submitting a Payment Process Request Using a Template (8 of
20)
PROCESS STEPS
14. On the Overview page, the Status for the Weekly Pay Run PPR has changed from Pending action to
complete information review to Pending proposed payment review. Click the arrow icon in the
Action column for the Weekly Pay Run PPR.
14
42
Submitting a Payment Process Request Using a Template (9 of 20)
PROCESS STEPS
15. On the Review Proposed Payments page, review the Payment Summary.
16. Click the Resume Payment Process button.
17. The Confirmation pop-up window is displayed. Click the OK button.
16
15
17
43
Submitting a Payment Process Request Using a Template (10 of
20)
PROCESS STEPS
18. The next 3 steps (18-21) are only required if the payment file does not automatically print. On the
Overview page, click the Tasks icon and select the Create Printed Payment Files link in the
Payments section.
18
44
Submitting a Payment Process Request Using a Template (11 of 20)
PROCESS STEPS
19. In the Parameters section, populate all the mandatory fields in alignment with the values entered
while creating the PPR.
20. Click the Submit button.
20
19
45
Submitting a Payment Process Request Using a Template (12 of 20)
PROCESS STEPS
21. Expand the Weekly Pay Run PPR. It is now Submitted for Printing.
22. In the Schedule Requests section, click the Output icon to view the document.
21
22
46
Submitting a Payment Process Request Using a Template (13 of 20)
PROCESS STEPS
23. The Format Payment Files pop-up window is displayed. Click the output link.
24. Click the Open button.
23
24
47
Submitting a Payment Process Request Using a Template (14 of 20)
PROCESS STEPS
25
48
Submitting a Payment Process Request Using a Template (15 of
20)
PROCESS STEPS
26. Click the 19004 file link to record the print status.
26
49
Submitting a Payment Process Request Using a Template (16 of
20)
PROCESS STEPS
27. The Payment File page is displayed. Review the payment file details.
28. Click the Record Print Status button. 28
27
50
Submitting a Payment Process Request Using a Template (17 of 20)
PROCESS STEPS
29. The Record Print Status page is displayed. Review the details.
30. Click the Submit button.
31. The Confirmation pop-up window is displayed. Click the OK button.
30
29 31
51
Submitting a Payment Process Request Using a Template (18 of
20)
PROCESS STEPS
32. The Warning pop-up window is displayed. Click the Record the Print Status button.
32
52
Submitting a Payment Process Request Using a Template (19 of 20)
PROCESS STEPS
33. The Payment File page is displayed. Click the Done button.
33
53
Submitting a Payment Process Request Using a Template (20 of
20)
PROCESS STEPS
34. The output file for Weekly Pay Run PPR is now Printed successfully. The payment run will show up
in the Recently Completed tab under Payment Process Requests. If you check the invoice the status
will now say ‘Paid.’
34
54
Activity
IN THIS ACTIVITY, YOU WILL PRACTICE:
Duration: 10 minutes
55
Processing Payment Files
PROCESS FLOW
Once a payment process request is submitted, the payment file needs to be processed, which initiates the
submission of payment files.
Process payment
process request for
printed payments
Manage payment Post-processing
files reporting
Accounts
Payable Process payment
Supervisor process request for
electronic payments
56
Business Scenario
Lisa, an A/P Supervisor, needs to process a payment process request for check
payments. Let’s see how she performs this activity.
Item number:625888114
57
Processing Payment Process Request for Check Payments (1 of 20)
PROCESS FLOW
Accounts
Payable
No Yes
Supervisor
Reprint printed
Record print
documents (re-
status
validate)
58
Processing Payment Process Request for Check Payments (2 of 20)
PROCESS STEPS
To process a payment process request for printed payments (checks), perform the following steps:
1. On the Payments page, click the Tasks icon. Click the Submit Payment Process Request link in the
Payments section.
Note: Earlier, Client used to print paper checks in offices. Now, they are changing this process.
The majority of check printing will be done by Bank of America.
59
Processing Payment Process Request for Check Payments (3 of 20)
PROCESS STEPS
60
Processing Payment Process Request for Check Payments (4 of 20)
PROCESS STEPS 6 yy
y
5. In the Payment and Processing
Options tab, some fields are
auto-populated. You can update the
values in these fields, as required.
6. Click the Submit button. 5
7
61
Processing Payment Process Request for Check Payments (5 of
20)
PROCESS STEPS
8. On the Overview page, the Status for the PPR is Pending Installments review. If you don’t see the
payment run details, hit the refresh button until it shows. Next, click the arrow icon in the Action
column for the Weekly Pay Run PPR.
62
Processing Payment Process Request for Check Payments (6 of 20)
PROCESS STEPS
9. On the Review Installments page, review the installments. If you’d like to remove an installment
from the pay run, highlight the installment and click the ‘X’ button.
10. Then, click the Submit button.
11. The Confirmation pop-up window is displayed. Click the OK button.
10
11
63
Processing Payment Process Request for Check Payments (7 of 20)
PROCESS STEPS
12. In the Payment Process Requests section, click the Refresh icon.
13. The submitted PPR is displayed. The Status for the PPR is Pending proposed payment review. Click the
Arrow icon in the Action column to review the payment.
12
13
64
Processing Payment Process Request for Check Payments (8 of 20)
PROCESS STEPS
14. The Review Proposed Payments page is displayed. Here, you can review the payment details. Click the
Resume Payment Process button.
15. A Confirmation pop-up window is displayed. Click the OK button. 14
15
Note: If no payments are selected, you should navigate to the Scheduled Process page and review the
Payables Selected Installment Report for the details of why no payments were selected.
65
Processing Payment Process Request for Check Payments (9 of 20)
PROCESS STEPS
66
Processing Payment Process Request for Check Payments (10 of 20)
PROCESS STEPS
19. The Print Payment Documents page is displayed. Select the required printer from the Printer drop-down
list.
20. Click the Format and Print button.
21. A Confirmation pop-up window is displayed. Click the OK button.
20
21
19
67
Processing Payment Process Request for Check Payments (11 of 20)
PROCESS STEPS
22. In the Payment Process Requests section, click the Refresh icon.
23. The PPR is displayed. The Status for the payment file is updated to Submitted for printing. Click the
Arrow icon in the Action column to record the print status.
22
23
68
Processing Payment Process Request for Check Payments (12 of 20)
PROCESS STEPS
24. The Payment File page is displayed. Click the Record Print Status button.
24
69
Processing Payment Process Request for Check Payments (13 of 20)
PROCESS STEPS
25. The Record Print Status page is displayed. Click the Submit button.
25
70
Processing Payment Process Request for Check Payments (14 of 20)
PROCESS STEPS
26. A Warning pop-up window displays that once the payments are confirmed, they cannot be reversed. Click
the Record the Print Status button.
27. A Confirmation pop-up window is displayed. Click the OK button.
26
27
71
Processing Payment Process Request for Check Payments (15 of 20)
PROCESS STEPS
28. Navigate to the Overview page for payments. Click the Recently Completed tab. The Payment
Request for Invoice PPR is completed.
29. Click the Tasks icon. In the Tasks pane, click the Create Positive Pay File link.
28
29
72
Processing Payment Process Request for Check Payments (16 of 20)
PROCESS STEPS
30. The Create Positive Pay File page is displayed. In the Parameters section, some fields are auto-populated.
You can update the values in these fields, as required. Click the Submit button.
30
Note: Ensure that No is selected in the Allow sending replacement copy field and Negotiable Payments
Only is selected in the Select Status field.
73
Processing Payment Process Request for Check Payments (17 of 20)
PROCESS STEPS
31
32
74
Processing Payment Process Request for Check Payments (18 of 20)
PROCESS STEPS
33. Click the Tasks icon. In the Tasks pane, click the Manage Payment Process Requests link.
33
75
Processing Payment Process Request for Check Payments (19 of 20)
PROCESS STEPS
34. The Manage Payment Process Requests page is displayed. In the Search section, enter the search
criteria in one of the fields marked with two asterisks (**). Click the Search button.
34
76
Processing Payment Process Request for Check Payments (20 of 20)
PROCESS STEPS
35. The searched PPR is displayed. The Status of the PPR is Payments completed and Transmitted.
35
Note: If the automatic transmission fails, you can review the pay file output and save the document to the
desktop. Then, you can log on to the bank website and upload the payment file to the bank server. The
automatic transmission might fail due to system, network, or bank issues.
77
Electronic Process (1 of 2)
PROCESS FLOW
Transmit inside
system?
No Yes
78
Electronic Process (2 of 2)
ePayables Processing
ePayables transactions are another method of processing
payments to Suppliers. The Supplier is paid directly by the bank
through release of funds via a credit card transaction.
79
Processing Payment Process Request for ACH (1 of 10)
PROCESS STEPS
To process a payment process request for ACH, perform the following steps:
1. On the Payments page, click the Tasks icon. Click the Submit Payment Process Request link in the
Payments section.
80
Processing Payment Process Request for ACH (2 of 10)
PROCESS STEPS
Note: The users can also select a template from the Template drop-down list.
81
Processing Payment Process Request for ACH (3 of 10)
PROCESS STEPS
4. Click the Payment and Processing Options tab and populate all the mandatory fields.
5. Select the Create payment files immediately check box.
6. Click the Submit button.
7. A Confirmation pop-up window is displayed. The payment is submitted for approval. Click the OK button.
5
82
Processing Payment Process Request for ACH (4 of 10)
PROCESS STEPS
8. On the Overview page, the Status for the PPR is Pending Installments review. If you don’t see the
payment run details, hit the refresh button until it shows. Next, click the arrow icon in the Action
column for the PPR.
83
Processing Payment Process Request for ACH (5 of 10)
PROCESS STEPS
9. On the Review Installments page, review the installments. If you’d like to remove an installment
from the pay run, highlight the installment and click the ‘X’ button.
10. Then, click the Submit button.
11. The Confirmation pop-up window is displayed. Click the OK button.
10
9
11
9 8
84
Processing Payment Process Request for ACH (6 of 10)
PROCESS STEPS
12. In the Payment Process Requests section, click the Refresh icon.
13. The submitted PPR is displayed. The Status for the PPR is Pending proposed payment review. Click the
Arrow icon in the Action column to review the payment.
12
13
85
Processing Payment Process Request for ACH (7 of 10)
PROCESS STEPS
14. The Review Proposed Payments page is displayed. Here, you can review the payment details. Click the
Resume Payment Process button.
15. A Confirmation pop-up window is displayed. Click the OK button.
14
15
86
Processing Payment Process Request for ACH (8 of 10)
PROCESS STEPS
16. Navigate to the Payments page, click the Tasks icon. Click the Manage Payment Process Requests link
in the Payments section.
16
87
Processing Payment Process Request for ACH (9 of 10)
PROCESS STEPS
17. On the Manage Payment Process Requests page, enter the payment process request name in the Name
field.
18. Click the Search button.
17
18
88
Processing Payment Process Request for ACH (10 of 10)
PROCESS STEPS
19
Note: If the automatic transmission fails, you can review the pay file output and save the document to the
desktop. Then, you can log on to the bank website and upload the payment file to the bank server. The
automatic transmission might fail due to system, network, or bank issues.
89
Activity
IN THIS ACTIVITY, YOU WILL PRACTICE:
Duration: 10 minutes
90
Business Scenario
Lisa, an A/P Supervisor, needs to process a payment process request for ePayables.
Let’s see how she performs this activity.
Item number:625888114
91
Processing Payment Process Request for ePayables (1 of 10)
PROCESS STEPS
To process a payment process request for ePayables, perform the following steps:
1. On the Payments page, click the Tasks icon. Click the Submit Payment Process Request link in the
Payments section.
92
Processing Payment Process Request for ePayables (2 of 10)
PROCESS STEPS
93
Processing Payment Process Request for ePayables (3 of 10)
PROCESS STEPS
4. Click the Payment and Processing Options tab and populate all the mandatory fields.
5. Select the Create payment files immediately check box.
6. Click the Submit button.
7. A Confirmation pop-up window is displayed. The payment is submitted for approval. Click the OK
button.
6
5
94
Processing Payment Process Request for ePayables (4 of 10)
PROCESS STEPS
8. On the Overview page, the Status for the PPR is Pending Installments review. If you don’t see the
payment run details, hit the refresh button until it shows. Next, click the arrow icon in the Action
column for the Weekly Pay Run PPR.
95
Processing Payment Process Request for ePayables (5 of 10)
PROCESS STEPS
9. On the Review Installments page, review the installments. If you’d like to remove an installment
from the pay run, highlight the installment and click the ‘X’ button.
10. Then, click the Submit button.
11. The Confirmation pop-up window is displayed. Click the OK button.
10
11
9
96
Processing Payment Process Request for ePayables (6 of 10)
PROCESS STEPS
12. In the Payment Process Requests section, click the Refresh icon.
13. The submitted PPR is displayed. The Status for the PPR is Pending proposed payment review. Click the
Arrow icon in the Action column to review the payment.
12
13
97
Processing Payment Process Request for ePayables (7 of 10)
PROCESS STEPS
14. The Review Proposed Payments page is displayed. Here, you can review the payment details. Click the
Resume Payment Process button.
15. A Confirmation pop-up window is displayed. Click the OK button.
14
15
98
Processing Payment Process Request for ePayables (8 of 10)
PROCESS STEPS
16. Navigate to the Payments page. click the Tasks icon. Click the Manage Payment Process Requests link
in the Payments section.
16
99
Processing Payment Process Request for ePayables (9 of 10)
PROCESS STEPS
17. On the Manage Payment Process Requests page, enter the payment process request name in the Name
field.
18. Click the Search button.
17
18
100
Processing Payment Process Request for ePayables (10 of 10)
PROCESS STEPS
19
Note: If the automatic transmission fails, you can review the pay file output and save the document to the
desktop. Then, you can log on to the bank website and upload the payment file to the bank server. The
automatic transmission might fail due to system, network, or bank issues.
101
Creating a Regular or Invoice Payment (1 of 6)
PROCESS STEPS
102
Creating a Regular or Invoice Payment (2 of 6)
PROCESS STEPS
2. On the Create Payment page, populate all the mandatory fields. Ensure that you select the Quick option
from the Type drop-down list.
103
Creating a Regular or Invoice Payment (3 of 6)
PROCESS STEPS
3. To add an invoice, click the Select and Add icon in the Invoices to Pay section.
104
Creating a Regular or Invoice Payment (4 of 6)
PROCESS STEPS
105
Creating a Regular or Invoice Payment (5 of 6)
PROCESS STEPS
106
Creating a Regular or Invoice Payment (6 of 6)
PROCESS STEPS
107
Knowledge Check
The ___________ report forecasts immediate cash needs for invoice payments.
108
Knowledge Check
The ___________ report forecasts immediate cash needs for invoice payments.
109
Module Summary
110
Module 2: Managing Payment Files
111
Module Objectives
112
Business Scenario
Lisa, an A/P Supervisor, needs to stop a payment due to a lost check. Let’s see how
she performs this activity.
Item number:625888114
113
Stopping a Payment (1 of 6)
PROCESS FLOW
The action to stop a payment is initiated when a request is received from a payee to reissue a payment or to
void an incorrect payment.
Receive request
from payee to
reissue a payment
114
Stopping a Payment (2 of 6)
PROCESS STEPS
115
Stopping a Payment (3 of 6)
PROCESS STEPS
2. On the Manage Payments page, enter the payment number in the Payment Number field.
3. Click the Search button.
4. Click the Payment Number link of the required payment from the displayed search results.
116
Stopping a Payment (4 of 6)
PROCESS STEPS
5. On the Payment: 100000012 page, click the Actions drop-down button and select the Initiate Stop option
from the drop-down list.
117
Stopping a Payment (5 of 6)
PROCESS STEPS
6. The Initiate Stop Payment Request pop-up window is displayed. Populate the Stop Reason and Stop
Reference fields.
7. Click the Submit button.
118
Stopping a Payment (6 of 6)
PROCESS STEPS
8. The payment status has now changed from Negotiable to Stop Initiated. Click the Done button.
119
Reissuing a Payment (1 of 6)
PROCESS FLOW
The reissue feature allows you to correct any problems that you might encounter while creating a payment.
If a payment is spoiled, you can stop the original payment and automatically reissue another payment of
the same invoices.
Accounts
Payable Reissue
Supervisor
Manage cash Void original Payment
Payables
transactions payment reissued
payment
120
Reissuing a Payment (2 of 6)
PROCESS STEPS
121
Reissuing a Payment (3 of 6)
PROCESS STEPS
2. On the Manage Payments page, enter the payment number in the Payment Number field.
3. Click the Search button.
4. Click the Payment Number link of the required payment from the displayed search results.
122
Reissuing a Payment (4 of 6)
PROCESS STEPS
5. On the Payment: 100000011 page, click the Actions drop-down button and select the Reissue option from
the drop-down list.
123
Reissuing a Payment (5 of 6)
PROCESS STEPS
6. The Reissue Payments pop-up window is displayed. Populate the New Document Number and New
Voucher Number fields.
7. Click the Submit button.
8. A Confirmation pop-up window is displayed. Click the OK button.
6
8
124
Reissuing a Payment (6 of 6)
PROCESS STEPS
9. The payment status has now changed from Negotiable to Voided. Click the Done button.
125
Voiding a Payment (1 of 9)
PROCESS FLOW
The void feature allows you to void a payment when an incorrect payment has been made. When a
payment is voided, it is invalid and ceases to be a legal binding on the organization.
Payment
stopped
Note: Voided payments are eligible to be paid in the next payment batch. So voiding puts the invoice back
into the pool of available installments waiting to be picked up in the next payment batch.
126
Voiding a Payment (2 of 9)
PROCESS STEPS
127
Voiding a Payment (3 of 9)
PROCESS STEPS
2. On the Manage Payments page, enter the payment number in the Payment Number field.
3. Click the Search button.
4. Click the Payment Number link of the required payment from the displayed search results.
128
Voiding a Payment (4 of 9)
PROCESS STEPS
5. On the Payment: 100000012 page, click the Actions drop-down button and select the Void option from
the drop-down list.
129
Voiding a Payment (5 of 9)
PROCESS STEPS
6. The Void Payment pop-up window is displayed. Populate the Void Date and Accounting Date fields.
7. Click the Submit button.
130
Voiding a Payment (6 of 9)
PROCESS STEPS
8. The payment status has now changed from Stop Initiated to Voided. Click the Done button.
131
Voiding a Payment (7 of 9)
PROCESS STEPS
9. To reissue a void payment, you must create a positive pay file. To do so, navigate to the Overview
page for payments. Click the Tasks icon. In the Tasks pane, click the Create Positive Pay File link.
132
Voiding a Payment (8 of 9)
PROCESS STEPS
10. The Create Positive Pay File page is displayed. In the Parameters section, some of the fields are auto-
populated. You can update the values in these fields, as required. In this example, select the Voided Payment
Only option from the Select Status drop-down list.
11. Click the Submit button.
11
10
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Voiding a Payment (9 of 9)
PROCESS STEPS
12
13
134
Activity
IN THIS ACTIVITY, YOU WILL PRACTICE:
Voiding a Payment
Duration: 10 minutes
135
Knowledge Check
A void payment continues to be a legal binding on the organization.
136
Knowledge Check
A void payment continues to be a legal binding on the organization.
137
Module Summary
138
Course Review
139
Course Summary
140
Questions?
141
Thank You!
142