Professional Documents
Culture Documents
SUBMITTED TO
SUBMITTED BY
Over the years, IDBI Bank has evolved into a full-fledged commercial bank, offering a
comprehensive range of banking and financial services. As of my last knowledge update
in January 2022, IDBI Bank operates with a commitment to providing innovative and
customer-centric solutions, catering to the diverse needs of individuals, businesses, and
industries.
SCOPE OF THE STUDY
analyse and verify a phenomenon. the collection of information is done in two principal
1. Primary Data
2. Secondary Data
DATA ANALYSIS & INTERPRETATION
The data were collected from the customer’s response of the IDBI Federal Life
Insurance Corporation Limited Coimbatore branch. Based on the percentage of the
customers 100 sample size was collected. The age, gender, marital statuses, educational
qualification, occupation, monthly income, were analyzed as personal information in the
questionnaire. According to the collected personal information, most of the sample
customers were young age, single, educated, higher income customers who got insurance.
According to the research the IDBI Federal Life Insurance Corporation Limited
Coimbatore have high customer relinquishment because most of the customers did not
insure out of their own interest. Parents, Friends who are working or doing their project or
internship in IDBI Federal Life Insurance wanted them to have a policy.