“The most important thing in

communication is hearing what isn’t

being said. The art of reading
between the lines is a lifelong quest
of the wise.”
- Shannon Alder
 Objectives:
A define what communication strategy
is;
B identify the types of communicative
strategies; and
C use various strategies to avoid
communication breakdown
Types of
Communicative
Strategy
COMMUNICATIVE
STRATEGIES
- refers to plans, ways or means of sharing
information that are adopted to achieve a
particular social, political, psychological, or
linguistic purpose
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NOMINATION
January April July October

This communicative
Double click tostrategy
Double click to add task add task enables
Double click toaadd
speaker
task to carry
Double out
click to add task

“nomination” to collaboratively and productively establish

February May August November
a topic.
Examples:
Double click to add task Double click to add task Double click to add task Double click to add task

1. “Good morning,
March June
class. HowSeptember
are you today?”December
2. “Have you heard the news about the school’s recent
achievement?”
Double click to add task Double click to add task Double click to add task Double click to add task
RESTRICTION
This is used in constraining the reaction or response within a define set
of categories. This is useful when narrowing down a listener’s response
to an expected set of answers. This prevents the conversation from
going off topic.

Example:
“We will have 30 minutes of online discussion regarding the
topic on Mental Health. An additional 10 minutes will be
allotted for your questions and related concerns.
TURN-TAKING
Turn-taking is a communicative strategy that
promotes equality and equity to the participants of
the communication process. It pertains to the
process by which people decide who takes the floor
in the conversation.
TURN-TAKING
Participants must watch out for the verbal and non-
verbal cues that signal the next speaker that the
previous speaker has finished talking.

EXAMPLE:
(Clicked the raise hand button) Can I please add
something to the discussion?
TOPIC CONTROL
Topic control covers how procedural formality and informality affects
the development of topics in conversations. This only means that when a
topic is “nominated” or initiated, it should be collectively developed by
avoiding unnecessary interruptions and topic shifts.

EXAMPLE:
“That was an excellent point, Christian! How about the rest of the
class? You may simply click the raise hand button and share your
thought.”
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TOPIC SHIFTING
January April July October

Topic shiftingDouble
is aclick
Double click to add task communicative
to add task strategy
Double click to add task which serves
Double click to addas
task

a link from one topic to another. It is a part of a

February May August November
conversation where the end and beginning meet.
Double click to add task Double click to add task Double click to add task Double click to add task

Example:
March June September December
“Before I forget, let me remind you of the theme of our
Christmas
Double click to add task Party.”
Double click to add task Double click to add task Double click to add task
REPAIR
It refers to how a speaker addresses the problems in
speaking, listening, and comprehending that are encountered
in a conversation.
REPAIR
1. Requesting Clarification
- one may ask question or use non-verbal
communication such as eyebrows, eyes, head, hands
or shoulders to show that the message could not be
understood.
REPAIR
2. Not Acknowledging the New Situation
- the situation already in progress will continue
REPAIR
3. Topic Shifting
- this can help direct the discussion to another
topic or divert the attention of the listener from the
topic that has become problematic
REPAIR
4. Repeating
- this is a good way of correcting oneself
REPAIR
5. Recasting
- this refers to changing the form of the message that could not be
understood.
EXAMPLE:
“We definitely should practice social distancing, I mean, physical
distancing to become safe this pandemic. Can anyone restate the
differences between these two terms?”
TERMINATION
This strategy ends the interaction by using verbal and
nonverbal messages that the participants send to one
another.
EXAMPLE:
1. “Is there anything I can help you with?”
2. “I’m glad to meet you. See you around.”
3. “Thank you very much for listening.”