CSOP System

Outline of Presentation
I. Introduction
A. The NAPOLCOM’s Mandate
B. The PNP’s Mandate
C. The CSOP System and Its Objectives
II. The Development of Policing Approaches
A. Traditional Policing
B. The Community Oriented Policing System (COPS)
C. The Community and Service Oriented Policing System
III. The CSOP Implementing Guidelines

A. CSOP System Definition, Philosophy, and Vision
B. CSOP Core Components
C. CSOP Strategies and Initiatives
D. CSOP in Local Planning
IV. Impact of CSOP
Community and Service-Oriented Policing System (CSOPS)

I. INTRODUCTION

I. INTRODUCTION
Pursuant to such mandate:
NAPOLCOM prescribed Community and Service-Oriented Policing
System as the new policing approach that the PNP organization need to
adopt and implement pursuant to the mandates under R. A. No. 6975 as
amended by R. A. No. 8551.
NAPOLCOM Resolution No. 2015-342, entitled “Empowered the

Philippine National Police (PNP) to perform its role as a Community and
Service-Oriented Agency through the adoption of the CSOP System
involving the Local Chief Executives, the PNP and the Community, as
mandated under Section 2 of R. A. No. 6975, as amended by R. A. No.
8551”.

I. INTRODUCTION
Under Section 2 of R. A. No. 6975 provides:
It is hereby declared to be the policy of the State, that the PNP shall:
1. Promote peace and order;
2. Ensure public safety; and
3. Further strengthen local government capability aimed towards the
effective delivery of the basic services to the citizenry.
The law envisions tripartite coordination and cooperation among local law
enforcement units, local executives and citizenry in the accomplishment of
policing activities in the localities.

I. INTRODUCTION
Moreover, under Section 2 of R. A. No. 8551 states that:
The PNP shall be a COMMUNITY AND SERVICE

ORIENTED AGENCY responsible for maintenance of peace
and order and public safety.
It was for such reason that NAPOLCOM prescribed CSOP
as the new policing approach in the country for the PNP to
live up to the above stated mandates. Likewise, it serves as
the foundation of the crime prevention strategy in the
country.

I. INTRODUCTION
In line thereto the PNP issued PNP Memorandum

Circular No. 2016-041 dated July 15, 2016 entitled, “PNP
Model Police Station”.
RATIONALE:
To provides the guidelines in establishing Model Police

Stations institutionalizing community policing strategies to
ensure delivery of excellent police services to the community.

I. INTRODUCTION
C. The CSOP Sytem and Its Objectives
DEFINITION:
 It refers to the (1) promotion of peace and order and (2)
ensuring public safety and (3) the strengthening of local
government capability aimed towards the effective
delivery of basic services to the citizenry through (1)
collaboration and (2) cooperation of the local executives,
the citizenry and the integrated law enforcement agencies
by way of (3) consultation and (4) complementation in
program or project as well as sharing of funds, personnel
and logistics.

I. INTRODUCTION
C. The CSOP Sytem and Its Objectives
OBJECTIVES:
 To ensures the establishment of a coordinative and cooperative
mechanism through a triumvirate composed of Local Chief
Executives (LCEs), the police and the citizenry.
 To transform police officers into community leaders by shifting

their mind set from reactive law enforcers to proactive law
enforcers not only to prevent and solve crime and ensure public
safety but also to strengthen LGU’s capability to deliver basic
services to the community.

II. Development of Policing Approaches
Through the years, policing strategies in the country have developed to
respond to the public’s needs and have evolved from…
C. CSOP – Community and Service-Oriented Policing
B. COPS – Problem-Oriented Policing

 It is the policing system that responds to crime after it

occurs;
 Police activities are structured to support routine patrol,
rapid response to calls for service, arrests, and follow-up
investigations;
 The focus of this type of policing is on crime and solution
of crime; and
 However, it failed to effectively address the root cause of
the problem since it is reactive in nature.

B. Community Oriented Policing System (COPS)
 This policing approach began on August 15, 1994 when the

PNP officially started implementing the Community Oriented
Policing System (COPS);
It a problem-oriented strategy that involves the identification
and analysis of specific crime and disorder problems, and
focuses on developing effective response strategies;
 This approach requires the police to be proactive in
identifying underlying problems which can be targeted to
reduce crime and disorder at their roots.

B. Community Oriented Policing System (COPS)
BASIC PRINCIPLES OF COPS:
 Interdependence of peace and development;

 Shared responsibility for policing and co- ownership of
peace and order and public safety; and
 Importance of community participation in fighting crimes

C. Community and Service-Oriented Policing System (CSOPS)
 Community and Service-Oriented Policing (CSOP) System is a
strategy of policing that focuses on police building ties and working
closely with members of the communities;
 It is the philosophy that promotes organizational strategies and the
systematic use of partnership and problem-solving techniques, to
proactively address the immediate conditions that give rise to public
safety issues such as crime, social disorder, and fear of crime;
 CSOP is an enhanced version of COPS as it involves the kind of
policing that allows the community “outsiders” to be part of managing
police programs and assists Local Government Unit in the effective
delivery of basic services to the community.

II. Development of Policing
Approaches
DISTINGUISHING MARK OF CSOP with COPS :
 The active involvement in policing activity of the
Community/Citizenry under two (2) principles:

II. Development of Policing
Approaches
DISTINGUISHING MARK OF CSOP with COPS :
 The active involvement in policing activity of the
Community/Citizenry under two (2) principles:
2. Robert Peele’s 7th Principle of Law Enforcement which
states that, “THE POLICE ARE THE PUBLIC AND THE
PUBLIC ARE THE POLICE”.
 The police being the only members of the public that are
paid to give full-time attention to duties which are
incumbent on every citizen, in the interests of community
welfare and existence. Thus, policing must be a shared
responsibility.

C. Community and Service-Oriented Policing System (CSOPS)
 Community Policing (Problem & Solution-

Oriented)
 Law enforcement work in the context of
community interest/benefit.
 Service-Oriented (Assist LGU in the Delivery
of Basic Services)
 It emphasizes the importance of service to the
community by way of policing.

In summary,
C. CSOP – Community and Service-Oriented Policing
 Focus on responding to the need of the community.
 Engaging the community
B. COPS – Problem-Oriented Policing

 Includes identifying the causes of crime
Consulting the community
 It is the policing system that responds to crime after it occurs
and police activities are structured.

III. THE CSOP IMPLEMENTING GUIDELINES
A. CSOP SYSTEM DEFINITION:
 It refers to the (1) promotion of peace and order and (2)

ensuring public safety and (3) the strengthening of local
delivery of basic services to the citizenry through (1)
collaboration and (2) cooperation of the local executives,
the citizenry and the integrated law enforcement agencies
by way of (3) consultation and (4) complementation in
program or project as well as sharing of funds, personnel
and logistics.

CSOP SYSTEM’s PHILOSOPHY:

 It is founded on close, mutually-beneficial ties among the
local chief executives, the police and community
members.
CSOP SYSTEM’s VISION:
 Police should NOT only (1) prevent and solve crimes,

but importantly must also (2) strengthen local
delivery of the basic services to citizenry and
community development.

Delivery
of
Basic
Services
Interdependent and Reciprocal Relationship of the
TRIUMVIRATE
 POLICE shall ensure that they provide the services
needed by the community, provide support and
assistance to the Mayor, initiate the building of
collaborative partnerships with the local executives,
organizations and individuals to develop solutions at the
local level, and improve delivery of basic services.
 MAYOR shall give guidance and provide logistical
support to police programs.
 COMMUNITY shall support the peace and order
programs of the police or provide resources.

NAPOLCOM
PNP
National in Scope Civilian in Character
Community and Service-Oriented Agency
Mandates
1. Promote Law and Order
2. Ensure Public Safety
3. Assist LGUs in the effective delivery of basic services
How to ACHIEVE
Bolster a system of coordination, cooperation, consultation and complementation among:
1.Citizenry
2.Local Executives
3.Other Law enforcement Agencies
 Triumvirate(LGU,PNP
&
Community)
LCEs
IDENTIFY MOBILIZE IMPLEMENT OPERATE EVALUATE

PLAN
PROBLEM
 CRIMES  FOCUS  FUNDS,  STANDARDS  COMMUNITY  MONITOR

THAT ON LOGISTICS, ORGANIZING  MEASURE
HAVE PRIORITI PERSONNEL,  CAPACITY RESULTS
IMPACT ES RESOURCES  AWARENESS BUILDING  BEST
TO BASIC  REPORTING PRACTICES
SERVICES
 PROGRAM
LAUNCH
MOA/ POPS
MOUs PLAN
 POSITIVE POLICE IMAGE  IMPROVED PEACE, ORDER & PUBLIC

SAFETY
 IMPROVED COMMUNITY
 EFFECTIVE DELIVERY OF BASIC SERVICES
RELATIONS
Stages of program/project implementation
under the CSOP framework
A. Problem Identification
Process of recognizing the issues and concerns of

people in the community and searching for
opportunities that are directed towards addressing such
concerns.
Clearly identifying what aspect needs to be addressed

as well as identifying what information needs to be
collected, analyzed and assessed.

Solving Community Problem through
“SARA” Model
What we can do
to solve the
problem?

Solving Community Problem through
“SARA” Model

Stages of program/project implementation under the CSOP
framework
B. Program Planning
Identification of schemes or activities that will help address the

problem.
Include the investigation of the environment and the assessment

of the technical, financial, economic and operational viability of
the suggested programs.
It shall look into the details like targets, location, processes,
physical and financial resource requirements.

Stages of program/project implementation under the
CSOP framework
C. Resource Mobilization
This shall include the incorporation of the CSOP plan

to the Integrated Area/Community Public Safety Plan
that shall be prepared by the police and the POC. The
COP shall present to the POC the CSOP Plan that he/she
prepared based on consultation he/she has made with the
barangays under his jurisdiction.

Stages of program/project implementation under the
CSOP framework
D. Program Implementation and Operation
Triumvirate shall establish a project execution system to ensure

that the CSOP programs are implemented as scheduled. The
system shall be designed to anticipate problems and resolve them as
they occur.
E. Program Monitoring and Evaluation
CSOP monitoring and evaluation shall start from the time that
programs are approved and carried on to the actual implementation.

C. CSOP STRATEGIES AND INITIATIVES:

1. Organizational Strategies
As a philosophy, the CSOP system shall be the approach to policing

taken by every police officer. It shall be the process of changing the
mind set and attitude of the members of the police force in solving the
criminality and delivering services to the community.
Thus, the PNP shall make sure that the CSOP system shall form part
of the individual scorecard of police officers and that the
implementation of the CSOP shall be monitored and included in police
performance assessment.

 As a crime prevention and operational strategy, the

City/Municipal Police Station shall undertake the full
implementation of CSOP.
 Maximum impact cannot be achieved unless the entire station
adopts the CSOP philosophy.
 The City/Municipal Police Station shall be organized in a
manner that reflects the commitment to CSOP and
community problem solving.
 The CSOP system shall work within the established and
existing local interagency coordinating mechanisms in the
locality like the City/Municipal Peace and Order Council
(CPOC/MPOC).

2. Operational Initiatives
At the City / Municipal level the focus of the CSOP is on

enhancing and strengthening community partnership.
Initiative 1 – The Local Chief Executive and the Chief of Police

shall strengthen community partnership through crime
prevention and problem-solving activities.

The police, in coordination with the LGU shall:
1. Organize and conduct regular and structured meetings (“pulong-pulong”) and/or

public for a or dialogues with the community or with community representatives to
include but not limited to Muslim, other indigenous people’s (IP) communities and
vulnerable groups to identify top issues and concerns of the community using a
problem-solving approach;
2. Organize and conduct of institutional dialogues on the implementation of rights-

based community policing with Barangay Human Rights Action Centers (BHRACs)
as grass root partners;
3. Plan and implement neighborhood watch or other self-help mechanisms that

encourage local community involvement in policing and engage the services of
Barangay Tanods and/or Civilian Volunteer Organizations (CVOs), and other force
multipliers;

4. Plan and implement alternative activities for meetings and face-to-face interactions with
various sectors of the community to listen to their views and requests on police activities to
serve as venue in providing information on preventing crimes and accidents and for
intelligence gathering purposes;
5. Conduct regular residence, school and workplace visitations;
6. Conduct foot and bicycle patrols, converse with the residents and do the following:
 Note the presence of strangers

 Note common community concerns like accumulation of garbage, busted water pipes,
broken streetlights and others
 Occasionally question persons with suspicious behavior
 Keep an eye on places prone to traffic accidents, traffic violations, or potential sources of
conflicts between or among motorists
 Give advice, counsel and guidance to children in conflict with the law (CICL)
 Note other issues and concerns affecting the delivery of basic services

7. Receive and engage community organizations and individuals visiting the

police station;
8. Undertake crime prevention projects and activities as a result of problem-

solving exercises done in coordination and consultation with the community:
 Provide mechanisms for reporting of incidents, crimes and community

safety concerns
 Entice and involve the community to take part in the reporting of incidents,
crimes, and community safety concerns through SMS, calls and on-line
reporting

9. Conduct of Information-Education-Communication (IEC) activities on

crime prevention in schools, business establishments, commercial areas and
barangays
 Develop IEC plan (ComPlan)

 Provide resources for the ComPlan
 Develop IEC materials (e.g., brochures, flyers, slogans and audio-visual
presentations (AVPs)
 Develop a social media strategy optimizing the use of social media
(Facebook, Twitter, YouTube, etc.)
 Publish/display community directories in strategic areas in support of
projects
 Share crime prevention tips and other public safety information

10. Publish bulletins/newsletter by police station/PCPs on Crime, Accidents,

Crime prevention tips, What-to-do when victimized, Peace and order matters
in the community, views and suggestions from local residents;
11. Display on Billboard enticing citizens to be involved in CSOP; and
12. Plan and implement, in coordination with concerned line agencies, other
community relations activities like Medical and Dental missions,
environmental projects and activities (clean and green), sports competitions,
cultural festivals and livelihood seminars.


2. Operational Initiatives
Initiative 2 – The police shall optimize collaboration with the Mayor

by the following:
1. Assist NAPOLCOM in the conduct of orientation for newly elected

Mayors emphasizing their responsibilities as NAPOLCOM deputies;
2. Plan and conduct periodic peace and order review and assessment to
be presented to the Mayor and POC including an assessment of the
efficiency and effectiveness of police programs;

3. Identify strategies for top peace and order and public safety issues of
the community;
4. Present the Integrated Area/Community Public Safety Plan

(IA/CPSP) (consolidated CSOP Plan) to the Mayor;
5. Regularly meet with the Mayor and gain his/her commitment and
support.


C. Support Initiatives
The police shall increase policing presence in the community by organizing
and strengthening their force multipliers, to include the incorporation of the
following programs: Pulis Nyo Po sa Barangay, Barangay Peacekeeping
Action Teams (BPATs),Barangay Intelligence Networks (BINs).
The key to generating the best community support shall be the organization
of the community specially the force multipliers. Per previous police tactical
experiences, particularly in anti-terrorism efforts, it is suggested that the force
multipliers be organized into three groups namely 1) operational, 2) support
and 3) united front.


D. CSOP in Local Planning

CSOP Action Plan
A course of action prepared by the police in

consultation with the barangay to effectively
address crime, public safety and problems in the
delivery of basic services in the barangay. It shall
also be referred to as the Barangay Peace and
Order and Public Safety (POPS) Plan.

Integrated Area/Community Public
Safety Plan(IA/CPSP)
The consolidated CSOP Action Plans or

Barangay POPS Plans in a certain area collated
by the police.

City/Municipal Peace and Order and Public Safety Plan
(POPS Plan)
A course of action prepared by the

City/Municipal Peace and Order Council
which consist of programs and activities on
peace and order and public safety.

Basic Services under Section 17 of the
Rules and Regulations Implementing the
Local Government Code of 1991
1. Agriculture and Fishery;

2. Community-based Forestry;
3. Health services;
4. Social welfare services;
5. Solid waste disposal or environmental management system;
6. Construction and maintenance of infrastructure facilities;
7. Construction, maintenance and operation of public markets,
slaughterhouses, and other economic enterprises;
8. Construction, maintenance and operation of cemeteries;
9. Tourism; and
10. Provision of sites for police, fire stations and substations and jail/s

Examples of Community Problems
as possible CSOP Activities
Passenger Terminal
Drug Abuse
Garbage Disposal
Insurgency/Terrorism
Malnutrition
Damaged Roads Illegal Fishing

Inevitable Changes under CSOP System
SUBJECT FROM TO
law enforcer
POLICE law enforcer and community
OFFICER leader
law enforcement
law enforcement for peace and
POLICE MINDSET to prevent and solve
community
crime development
center for law center for peace and

POLICE STATION enforcement community
development
Strategic Change Agenda
SUBJECT FROM TO
subject to local LGU and police force

POLICE FORCE partisan politics as partners in
community
development
STAKEHOLDERS separate/individua- integrated programs

(NAPOLCOM, PNP,
lized programs and shared resources
LGU, CITIZENRY)
III. Impact of CSOP
A. Improved Police Service Delivery
 ROLE OF THE LOCAL POLICE
1. Initiate the coordination with the Mayor and other Local
Executives and members of the community through
conduct of home visits, weekly meetings (pulong- pulong),
etc.;
2. Orient the Mayor and other Local Executives and
members of the community on the CSOP System and
solicit their support; and
3. Consult all stakeholders in identifying problems in the
Community.

III. Impact of CSOP
B. Supportive Local Executives
 ROLE OF THE LOCAL CHIEF EXECUTIVE
1. Adopt effective mechanisms for better partnership;
2. Ensure assistance and support to the Integrated
Area/Community Public Safety Plan (IA/CPSP);
3. Formulate a three (3) year, term-based, Peace and
Order Public Safety Plan (POPS Plan);
4. Convene the Peace and Order Council to review,
update and approve the IA/CPSP;
5. Supervise the City/Municipal POC to gather and
analyze data; and
6. Fund and implement the CSOP programs.

IV. Impact of CSOP
C. Strengthened Community
Partnership
 Role of the Citizenry
1. Provide data, information and inputs to the police and local
executives on problems, issues and concerns;
2. Mobilize and organize volunteers as force multipliers;
3. Share resources and assist in the planning and
implementation of CSOP P/P/As;
4. Identify and implement community development projects;
5. Share crime prevention tips and other public safety
information; and
6. Initiate the conduct of regular community
assembly/dialogue.

Strengthened Community Partnership
through “AIDA”

TO GOD BE THE GLORY
THANK YOU

CSOP System

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Outline of Presentation

III. The CSOP Implementing Guidelines

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

NAPOLCOM Resolution No. 2015-342, entitled “Empowered the

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

Moreover, under Section 2 of R. A. No. 8551 states that:

The PNP shall be a COMMUNITY AND SERVICE

Community and Service-Oriented Policing System (CSOPS)

In line thereto the PNP issued PNP Memorandum

To provides the guidelines in establishing Model Police

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

 To transform police officers into community leaders by shifting

Community and Service-Oriented Policing System (CSOPS)

C. CSOP – Community and Service-Oriented Policing

B. COPS – Problem-Oriented Policing

Community and Service-Oriented Policing System (CSOPS)

 It is the policing system that responds to crime after it

Community and Service-Oriented Policing System (CSOPS)

 This policing approach began on August 15, 1994 when the

Community and Service-Oriented Policing System (CSOPS)

BASIC PRINCIPLES OF COPS:

 Interdependence of peace and development;

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

 Community Policing (Problem & Solution-

Community and Service-Oriented Policing System (CSOPS)

B. COPS – Problem-Oriented Policing

Community and Service-Oriented Policing System (CSOPS)

A. CSOP SYSTEM DEFINITION:

 It refers to the (1) promotion of peace and order and (2)

Community and Service-Oriented Policing System (CSOPS)

CSOP SYSTEM’s PHILOSOPHY:

 Police should NOT only (1) prevent and solve crimes,

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

National in Scope Civilian in Character

Community and Service-Oriented Agency

IDENTIFY MOBILIZE IMPLEMENT OPERATE EVALUATE

 CRIMES  FOCUS  FUNDS,  STANDARDS  COMMUNITY  MONITOR

 POSITIVE POLICE IMAGE  IMPROVED PEACE, ORDER & PUBLIC

Process of recognizing the issues and concerns of

Clearly identifying what aspect needs to be addressed

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)

Identification of schemes or activities that will help address the

Include the investigation of the environment and the assessment

Community and Service-Oriented Policing System (CSOPS)

This shall include the incorporation of the CSOP plan

Community and Service-Oriented Policing System (CSOPS)

Triumvirate shall establish a project execution system to ensure

E. Program Monitoring and Evaluation

Community and Service-Oriented Policing System (CSOPS)

C. CSOP STRATEGIES AND INITIATIVES:

As a philosophy, the CSOP system shall be the approach to policing

Community and Service-Oriented Policing System (CSOPS)

 As a crime prevention and operational strategy, the

Community and Service-Oriented Policing System (CSOPS)

C. CSOP STRATEGIES AND INITIATIVES: