Professional Documents
Culture Documents
Handling System
Introduction
The objective of a Hotel Order Handling Application is to streamline and automate the process of managing hotel
reservations, bookings, and customer requests efficiently and effectively. This type of application is designed to enhance the
overall guest experience while optimizing the hotel's operations. Here are some specific objectives of such an application:
Reservation Management: Allow customers to make reservations for rooms, dining, spa services, and other amenities easily.
Ensure that the hotel can efficiently manage and track these reservations.
Booking Confirmation: Send automated booking confirmations to guests via email or SMS to provide them with all the
necessary details of their reservation.
Room Assignment: Automate the process of assigning rooms to guests based on their preferences and availability, ensuring
optimal occupancy rates.
Inventory Management: Keep track of room availability, pricing, and promotions in real-time to avoid overbooking and
under booking.
Existing System
Purposed System
User Registration and Authentication: The system will allow users to create accounts and
log in securely. Different user roles, such as guests, hotel staff, and administrators, will
have varying levels of access and privileges.
Room Booking: Guests can browse available rooms, view details, and make reservations
based on their preferences. Real-time room availability updates ensure accuracy.
Order Management: Guests can place orders for room service, amenities, and special
requests. The system will efficiently route and manage these orders, ensuring prompt
service delivery.
Inventory Management: Hotel staff can manage room inventory, track supplies, and
restock as necessary. This ensures that rooms are always well-prepared for incoming
guests.
Availabality and Queries : To check Availability of the Hotel rooms and manage Queries
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Hotel Booking System
Login
Logout
System User
View Profile
Non-Admin
Update Profile
Register
Search
Guest/Manager
View Selected
Guest/Manager
Admin
Edit Guest
Delete Guest
/Manager