Surajkund-NCR

Leakages & Flooding

Introduction
Submerging of most part of our property
under water is generally called flooding.
The flooding may be due to heavy rains,
rise in water levels in the sea/rivers. It
could also be due to the blockages in the
drainage systems.
Most of our properties do not foresee
flooding due to the above-mentioned
conditions.
REASON (How & Why dose it happen?)
The most common reasons of flooding in
our hotels are due to leakages/ pipe
bursts. However some of our properties,
which are situated near the coastline,
can face the situation in monsoon when
the high tide coincides with heavy rains.
A checklist has been prepared to avoid
the consequences.
Checklist
 Check and clear all the terraces for waste and
debris and clear all rubbish.
 Check the drainpipes for the scaling / blockages
and storm drain(clean with the water pressure) if
required.
 Check all the drainage pumps and carry out
preventive maintenance if required.
 Ensure that all the windows, external lights are
properly sealed with silicon to prevent any
leakages.
 Ensure all the flow drains (underground drainage
pipelines) are clear of mud / muck / etc.
 In case heavy rains and cyclonic weather are
predicted, remain in constant touch with the
local weather bureau (Meteorological Services).
 Ensure that the low-lying areas of the property
are clear of loose/floating material which could
clog the sump pump / drainage lines.
 Portable Fire pumps, sand bags, Condemned
linen, Plastic buckets, Moping equipment, Water
suction machines, Barricades which will be used
for clearing the water in the flood situation
should be stored in a place where it is easily
accessible and should not be in a low lying area.
 Monitor the flood situation in the city,
coordinate with the police control room in order
to ensure that the hotel guests arrive / depart to
the airport without trouble.
 Telephone numbers of police control room,
weather bureau, Traffic control, Fire &
Emergency services, Airport authorities,
should be kept updated from time to time.
 Take precautionary measures to ensure that
all windows are closed and sealed during
heavy rains / winds.
 Ensure that all other outer fittings and
fixtures are safe and secured properly.
 Avoid parking of guest vehicles under the
trees and lampposts etc.
IF THE PROPERTY STILL GET FLOODED
 Immediately barricade the affected area and
prevent the water spreading to non affected
parts of the property.
 Find out the source of water flooding the
property.
 In-case heavy leakage detected inside the
property stop it immediately.
 Safe guard the guests and the hotel property.
 Start all the sump pumps and other pumps to
drain out the water.
 Use the portable pumps if necessary.
 If the flooded area is the guest area then
relocate the guest to the safe area.
 Cut off the power supply to the affected area
and if required provide battery powered
emergency lighting.
 Immediately start drying the area after the
floodwater is receded / drained out.
 Assess the damage and initiate insurance
claim procedures.
 Take photographs of the affected / damaged
area.
 Sanitize the area before releasing for the
guest /staff occupation.