Professional Documents
Culture Documents
WRITING
1. ORIENTATION TOWARDS THE
RECEIVER
Adapt style & substance according to receiver’s
method of thinking and understanding.
No jargon
For more than one receiver adapt the style to suit
the lowest level of recipient.
2. SHORT AND SIMPLE
VOCABULARY
Use short words instead of long words
Examples: Agreements instead of Unanimity
3. USE SPECIFIC WORDS
Use specific words to bring vitality and
exactness
Don’t use words that are judgmental/ abstract or
subjective
Example: Use by 10th of June instead of As early
as possible
Use 80% losses instead of Major losses.
4. USE ACTIVE VOICE INSTEAD
OF PASSIVE VOICE
Active voice conveys force and focus
Passive voice conveys half heartedness and
defensiveness.
The Director will review the sessions instead of
The Sessions will be reviewed by the Director
5. USE OF ACTION VERBS
Action verbs conveys the force of your
personality and sense of purpose
Examples: Trained, Achieved, Solved etc
6. BE BRIEF
Verbosity conveys poor impression on the
reader
Be concise and precise
7. PREFER SHORT SENTENCES TO
LONG, COMPOUND AND
COMPLEX SENTENCES
As a rule, a sentence should not comprise of
more than 15 words.
Don’t use very short sentences as it is awkward
and childish.
8. GENDER BIASED WORDS
Do not use masculine/feminine gender
Use plural or the symbol “/”
Examples: Chairperson, Spokesperson, Police
officer
9. USE PROPER SENTENCE
DESIGN
In oral communication emphasis on a particular word changes
the meaning.
In written communication to emphasize some portion of content
the sentence has to be structured or designed accordingly.
Be clear about what idea you wish to highlight
Examples
“This year the sales increased, however the cumulative losses
increased
Even though the sales increased, the cumulative losses increased
The cumulative losses increased, in spite of an increase in sales
FLOW-SENTENCE-PARAGRAPHS
(CONSISTENCY, CONTINUITY AND
LINKAGES)
The structure should be cohesive and smooth
flowing, sentence should blend into paragraphs
which should blend to form a homogenous entity
Every sentence should convey a single thought.
Every paragraph should discuss single idea
Every correspondence should deal with only one
subject
ATTACHMENTS
Attachments are documents or items which are
attached to the main document.
APPENDIX: This amplifies a portion of main
text.
Appendix should be listed in the order of their
appearance in the main document
They are attached at the end of the main
document
ATTACHMENTS……….
ANNEXURE: It is an amplification of a portion
of the appendix
An annexure is to an appendix, what an
appendix is to the main body
An appendix can have number of annexures.
THANK YOU