TRAINING & DEVELOPMENT

GROUP-4
BY-
PRIYANKA BARIK
RIYA KUMARI SINGH
PRIYANKA PANIGRAHI
AKASH KUMAR
 TOPIC -

 TYPES OF EVALUATION INSTRUMENT’S AND TECHNIQUES

CONTENT
 TYPES OF EVALUTION INSTRUMENTS
 QUESTIONNAIRE OR SURVEYS
 INTERVIEW
 TEST
 FOCUS GROUPS
 OBSERVATION OF PARTICIPANT
 PERFORMANCE RECORD
 TYPES OF EVALUATION INSTRUMENT
DATA GATHERING DEVICE ADMINISTERED AT DIFFERENT STAGES OF TRAINING IS CALLED
AN EVALUATION INSTRUMENT.THOUGH THERE ARE A LOT OF VARITIES, COMMON
CATEGORIES ARE AS FOLLOWS:

A) QUESTIONNAIRE OR SURVEY
B) INTERVIEW
C) TEST (EITHER WRITTEN TEST OR PERFORMANCE TEST)
D) FOCUS GROUPS
E) OBSERVATION OF PARTICIPANTS
F) PERFORMANCE RECORDS
QUESTIONNAIRE OR SURVEYS

THE QUESTIONNAIRE CONTAINS FIVE BASIC TYPES OF QUESTIONS.

I) OPEN-ENDED
II) CHECKLIST
III) TWO WAY
IV) MULTIPLE CHOICE
V) RANKING SCALES
 ADVANTAGES DISADVANTAGES
THE QUESTIONAIRE HAS A LOT OF ADVANTAGES IT ALSO SUFFERS FROM CERTAIN
LIKE- LIMITATIONS LIKE-
• INACCURACY OF DATA • INACCURACY OF DATA
• EFFICIENCY OF COST • NOT VERY ENCOURAGING RETURN RATE
• INCREASED HONESTY DUE TO ANONYMITY
• CONFIDENTIALITY
• OPTIONAL VARIETY
• THE RESPONDENTS' CONSCIENCE
 INTERVIEW

 INTERVIEWS ARE MEETINGS BETWEEN AN INFORMATION

GATHERER AND AN INFORMATION GIVER.
 THIS METHOD IS VERY POPULAR ESPECIALLY AMONGST
LOWER LEVEL WORKERS WHO ARE COMFORTABLE IN
VERNACULAR LANGUAGE.
ADVANTAGES DISADVANTAGES
INTERVIEW ENJOYS ADVANTAGES LIKE-
IT ALSO SUFFERS FROM LIMITATIONS LIKE -
• FLEXIBILITY
• HIGH COST
• CLARIFICATION OPPORTUNITY
• NEED OF TRAINED OBSERVES
• PERSONAL CONTACT
• NO ANONYMITY
 TEST
 MEASURING OF LEARNING INCREASE IN ANY PROGRAMME EVALUATION IS
DONE THROUGH TESTING.
 PRE- AND POST-COURSE COMPARISON USING TESTS TO MEASURE
KNOWLEDGE LEVEL INCREASE ARE VERY COMMON.
 TESTING INVOLVES WRITTEN TESTS, WHICH TEST THE KNOWLEDGE OF THE
TRAINEE AND PERFORMANCE TESTS, WHICH ALLOW THE TRAINEE TO
EXHIBIT A SKILL THAT IS LEARNT IN TRAINING PROGRAMME.
 ADVANTAGES DISADVANTAGES
IT ENJOYS CERTAIN ADVANTAGES LIKE - • ITS LIMITATIONS INCLUDE -
• LOW COST • PSYCHE THREATENING
• QUICK PROCESSING • LOW RELATION TO JOB PERFORMANCE
• EASE OF ADMINISTRATION • CULTURAL BIAS
 FOCUS GROUPS
 THE FOCUS GROUP IS A SMALL GROUP DISCUSSION CONDUCTED BY
AN EXPERIENCED FACILITATOR, DESIGNED TO SOLICIT QUALITATIVE
JUDGEMENT OF THE TRAINEES ON THE PROGRAMME.
 IT IS AN EFFECTIVE METHOD FOR GENERATING NEW IDEAS, IT IS
INEXPENSIVE AND CAN BE QUICKLY ORGANISED.
 THE METHODS WILL BE EFFECTIVE DEPENDING ON THE SELECTION OF
THE TRAINEES.
 OBSERVATION OF PARTICIPANT

 OBSERVING THE PARTICIPANT IS ANOTHER METHOD OF DATA COLLECTION

FOR EVALUATION.
 THE OBSERVER MAY BE THE TRAINEE'S SUPERVISOR, FELLOW TRAINEE OR
ONE OF THE TRAINING STAFF.
 AVAILABILITY OF TRAINED OBSERVERS AND AVOIDING TRAINEES
BECOMING CONSCIOUS OF THE PRESENCE OF THE OBSERVER, ETC. MAKE
THE METHOD
 MORE EFFECTIVE.
 PERFORMANCE RECORD
• IT IS SECONDARY DATA AVAILABLE WITH THE DEPARTMENT WHICH IS
READILY USED FOR EVALUATION PURPOSES.
• THIS METHOD IS INDIRECT.
 ADVANTAGES DISADVANTAGES
IT HAS CERTAIN ADVANTAGES LIKE- IT SUFFERS FROM CERTAIN LIMITATIONS LIKE-
• RELIABILITY • SYSTEM SHORTCOMINGS
• OBJECTIVES • DATA NOT IN READILY USABLE FORM
• EASE OF USE
• HIGH JOB RELEVANCE
THANK
YOU