Groups & Teams

Group Level of Analysis

March 7, 2024
Leslie Trainor,
Instructor
Today’s
Agenda

Course roadmap

Review & Discuss : Groups & Teams

- Ch. 9: Group & Intergroup Relations
- Ch. 10: Understanding & Managing Work Teams
- Ted Talk- Patrick Lencioni, Five Dysfunctions of a Team

Assignments & Next Steps

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Course Roadmap

Organizational Level of Analysis (Module 4)

 Power & Politics
 Conflict & Negotiation
 Culture
 Change
 Structure

Group Level of Analysis (Module 3)

 Groups & Teams Introduction
 Communication (Module 1)
 Leadership

Individual Level of Analysis (Module 2)

 Individual Differences
 Perception
 Decision-Making
 Attitudes
 Motivation 3
 Performance
 REVIEW
 Textbook Chapter 9: Group & Intergroup Relations

 Textbook Chapter 10: Understanding & Managing Work Teams

 Ted Talk- Patrick Lencioni, Five Dysfunctions of a Team

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Discussion

What has been your What has been your

MOST favorite LEAST favorite
experience working experience working
in a group? in a group?

Why? Why?

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Group Structure

Exhibit 9.3
Group Structure &
Process
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(Attribution: Copyright Rice University, OpenStax, under CC-BY 4.0 license)
Managing Groups
Exhibit 9.9 Hackman’s (1987) Model of Work Group
Effectiveness

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(Attribution: Copyright Rice University, OpenStax, under CC-BY 4.0 license)
Intergroup Behavior

Exhibit 9.10 A Model of Intergroup Behavior and 8

Performance (Attribution: Copyright Rice University, OpenStax, under CC-BY 4.0 license)
Intergroup Behavior
Techniques for
Managing Intergroup Behavior & Performance

1. Rules and Procedures

2. Member Exchange As a manager, how would you use

your assigned technique to
3. Linking Roles
manage inter-group behavior?
4. Task Forces

5. Decoupling

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See textbook section 9.4
(Attribution: Copyright Rice University, OpenStax, under CC-BY 4.0 license)
Team Dysfunction

Identify a real-world example of your

assigned dysfunction.

The 5 Dysfunctions of a Team

1) Absence of Trust
2) Fear of Conflict
3) Lack of Commitment
4) Avoidance of Accountability
5) Inattention to Results

Patrick Lencioni, Ted Talk

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 Assignments & Next Steps….. Class participation
assignment due within 2
days of class!!

Tuesday, March 12 Tuesday, March 19

 Recorded lecture  Recorded lecture

Wednesday, March 13 Wednesday, March 20

 Quiz- Chapter 11  Quiz- Chapter 12

Thursday, March 14 Thursday, March 21

 Class  Class

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 Questions
Comments
Concerns??

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