Student’s style of managing conflict-

Thomas Kilmann (MMS)

Hrithik - 74
Priyanka - 86
Aparna - 89
Parvathi - 105
Vishvesh- 115
Madhavan- 123
Sujitha- 124
THOMAS-KILMANN CONFLICT MODE INSTRUMENT
Allow others to run
with the topic Side stepping

Avoiding

Unassertive
Withdrawal Uncooperative
 Neglect own
Self-Sacrificing concerns to satisfy
others

Accommodating
Tolerate decisions
Unassertive
they don't like
Cooperative
 Standing up,
Forcing fighting for own/
team's need

Competing

Pursues own
Assertive
concerns at others
Uncooperative
expense
 Empathetic Problem solver

Collaborating

Pinpoints the
underlying needs of Assertive
both parties Cooperative
 Sharing Fast decision
maker

Compromising

Partially satisfies Moderately

Both parties Assertive
Cooperative
Thomas Kilman Tool
&
Questionnaire
Uses of Thomas Kilmann Instrument (TKI) Tool
in
Student Conflict Management

• Encourage students' dialogue

• Promote Understanding

• Create a safe environment

 Questionnaire Statements
Avoiding
• I try to avoid tension.
• I try to avoid taking a
position that might provoke
conflicts
• I try to avoid any problems for
me.
• I try to delay dealing with a
conflict, so I can come back
to it later.
• I try to avoid hurting another
person's feeling.
Accomodating
• I might sacrifice my own
interests for the interests of
another person​
• When dealing with a conflict
situation, I am always
looking for support of
another person.​
• I think that it’s better to give
up one thing, if you can
achieve results in something
else.​
Competing
• I keep insisting on my point of
view.​
• I put efforts to get what I
want.​
• I insist on the things being
my way.​
• I try to prove the logic and
advantages of my opinion​
• I try to prove the advantages
of my opinion​
• I stand by my desires
 Questionnaire Statements
Collaborating
• I try to calm my opponent down and keep
our relationship.​
• Instead on focusing on things we
disagree, I choose to pay attention on the
things we agree on.​
• I suggest the position that’s good for both of us.​
• I suggest the position that’s good for both
of us.​
• I always take the position that allows me
and opponent to reach success and to
come to an agreement together.​
Compromising
• I try to find a compromise.​
• I give another person a possibility to stick to his
views, if he is ready to meet me halfway.​
• I share my arguments and listen to the
position of my opponent.​
• I believe in bold discussion of all the
questions, and mutual work on coming to
an agreement..​
• I try to find a position that will be in-
between my own views and the position of
another person.​
TKI Tool
Analysis
Example
Survey Result
Total Responses: 75
Response from each Class: 25
 OBJECTIVES
• To study different conflict management styles
adopted by students

• To find out the relation between age and conflict

management styles.

• To find out relation between gender and conflict

management style
IMPACT OF AGE ON CONFLICTING MANAGEMENT STYLES

20-22: AVOIDING,
COLLABORATING

23-25: ACCOMODATING,
COLLABORATING

26-30: COMPETING
GENDER VS CONFLICT MANAGEMENT STYLE

FEMALE - COLLABORATING

MALE - COLLABORATING,
ACCOMODATING
MMS CLASS VS CONFLICT MANAGEMENT STYLE

CLASS A - COMPROMISING

CLASS B - COLLABORATING

CLASS C - ACCOMODATING
CONCLUSION

• The right or wrong style of conflict management.

• Maintaining healthy relationship.

• The best way to handle conflict.

• Styles are rooted in personal beliefs, values and motives.

THANK YOU!