Professional Documents
Culture Documents
MATHIS
JOHN H. JACKSON
Chapter 10
Careers
Careers and
and HR
HR Development
Development
SECTION 3
Training and Developing
Human Resources
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Learning
Learning Objectives
Objectives
• After you have read this chapter, you should be
able to:
Differentiate between organization-centered and
individual-centered career planning.
Discuss several career issues that organizations and
employees face.
List options for development needs analyses.
Explain why succession planning has become more
important.
Identify several management development methods.
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Employee
Employee Development
Development
• Significant Developments
More horizontal “ladders” in middle management
More strategic focus on core competencies
Careers as a series of projects, not upward steps in
an organization
Career development now extends to all employees
In “new career” era, the individual manages own
development, not the organization.
Employees who change jobs and employers
frequently are now the norm.
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Careers
Careers and
and Career
Career Planning
Planning
• Career
The series of work-related positions a person
occupies through life.
• Organization-Centered Career Planning
Focuses on jobs and on identifying career paths that
provide for the logical progression of people between
jobs in the organization.
• Individual-Centered Career Planning
Focuses on an individual’s career rather than in
organizational needs.
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Organizational
Organizational and
and Individual
Individual
Career
Career Planning
Planning Perspectives
Perspectives
Figure 10–1
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Career
Career Management
Management for
for Individuals
Individuals
Self-Assessment
Self-Assessment Feedback
Feedbackon
onReality
Reality
Career
Career
Management
Management
Setting
SettingCareer
CareerGoals
Goals
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How
How People
People Choose
Choose Careers
Careers
Interests
Interests
Social
Social Career
Career
Choice Self-Image
Self-Image
Background
Background Choice
Personality
Personality
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General
General Career
Career Periods
Periods
Figure 10–2
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Career
Career Transitions
Transitions and
and HR
HR
Supervisors
Supervisors Feedback
Feedback
New
New Employee
Employee
Entry
EntryShock
Shock
The
TheWork
Work Time
Time
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Global
Global Career
Career Development
Development
• Repatriation
Planning, training, and reassignment of global
employees to their home countries.
• Development Issues
Focusing on developing local managers as well as
global executives.
Development areas typically include:
Cultural issues, running a business, leading and managing,
handling problematic people, personal qualities, self, and
career.
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Late
Late Career/Retirement
Career/Retirement Issues
Issues
Self-
Self- Need
Needtoto
Management
Management Belong
Belong
Retirement
Retirement
Adjustment
Adjustment
Pride
Pridein
in
Goals
Goals Achievement
Achievement
Territoriality
Territoriality
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Women
Women and
and Careers
Careers
• The percentage of women in the workforce has
more than doubled since 1970, and will reach
48% by 2010.
“Sequencing”:
Women’s careers are often interrupted for child birth and
child rearing and a later return go back to work with a job that
allows flexibility when they are older.
Glass ceiling:
The situation in which women fail to progress into top
management positions.
Employers can tap into the female labor market with
child care, flexible work policies, and a willingness to
be accommodative.
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Special
Special Career
Career Issues
Issues for
for
Organizations
Organizations and
and Employees
Employees
• Career Plateaus
Employees who are “stuck” at a career level and lack
opportunities for upward mobility.
• Technical and Professional Workers
Dual-career ladders provide advancement pathways
for specialists and technical employees.
• Dual-Career Couples
Problems occur when one partner is promoted or
transferred, causing the other partner to have to
relocate.
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““Portable”
Portable” Career
Career Path
Path
Figure 10–3
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Dual-Career
Dual-Career Ladder
Ladder for
for Engineers
Engineers
Figure 10–4
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Global
Global Transfers
Transfers
• HR employee relocation assistance policies that
consider the concerns of dual-career couples:
Paying employment agency fees for the relocating
partner
Paying for a designated number of trips for the
partner to look for a job in the proposed new location
Helping the partner find a job in the same company or
in another division or subsidiary of the company
Developing computerized job banks to share with
other companies in the area that list partners
available for job openings
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Developing
Developing Human
Human Resources
Resources
• Development
Efforts to improve employees’ ability to handle a
variety of complex assignments (knowledge work)
requiring judgment, responsibility, decision making,
and communication.
• Organizational Needs Analyses
Future employee competencies
Employee and managerial succession
Retirements, promotions, transfers, departures
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Development
Development vs.
vs. Training
Training
Figure 10–5
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HR
HRDevelopment
Development
Process
Processin
inan
an
Organization
Organization
Figure 10–6
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The
The HR
HR Development
Development Process
Process
Make
Makeor
orBuy?
Buy?
Developing
Developing
HR
HR
Re-Development
Re-Development Specific
Specific
Development
Development Capabilities
Capabilities
Lifelong
Lifelong
Learning
Learning
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Development
Development Needs
Needs Analyses
Analyses
• Assessment Centers
A collection of instruments and exercises designed to
diagnose individuals’ development needs.
Intent is to identify management potential in participants.
• Psychological Testing
Intelligence tests, verbal and mathematical reasoning
tests, and personality tests are often used.
Interpretation of results is problematic.
• Performance Appraisals
Serve as a source of development information.
Results can be difficult to interpret.
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Development
Development Needs
Needs Analyses
Analyses
• Succession Planning
The process of identifying a longer-term plan for the
orderly replacement of key employees.
• Succession in Small and Closely Held
Organizations
Important in small and medium-sized firms,
but studies show that few of these
firms formalize succession plans.
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Succession
Succession
Planning
Planning
Process
Process
Figure 10–7
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Choosing
Choosing aa Development
Development Approach
Approach
Coaching
Coaching
Learning
Learning Committee
Committee
Organization
Organization Assignment
Assignment
Job-Site
Job-Site
Corporate
Corporate
Universities-Career
Universities-Career
Methods
Methods Job
Job
Rotation
Rotation
Development
Development
On-line
On-line ““Assistant-to”
Assistant-to”
Development
Development Positions
Positions
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Possible
Possible Means
Means forfor Developing
Developing Employees
Employees
in
in aa Learning
Learning Organization
Organization
Figure 10–8
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Choosing
Choosing aa Development
Development Approach
Approach (cont’d)
(cont’d)
Classroom
ClassroomCourses
Courses Human
HumanRelations
Relations
and
andDegrees
Degrees Training
Training
Off-Site
Off-Site
Methods
Methods
Outdoor Simulations
OutdoorTraining
Training Simulations
(Business
(BusinessGames)
Games)
Sabbaticals
Sabbaticalsand
and
Leaves of Absence
Leaves of Absence
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Advantages
Advantages and
and Disadvantages
Disadvantages of
of
Major
Major Development
Development Approaches
Approaches
Figure 10–9
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Advantages
Advantages and
and Disadvantages
Disadvantages of
of
Major
Major Development
Development Approaches
Approaches (cont’d)
(cont’d)
Figure 10–10
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Management
Management Development
Development Methods
Methods
Managerial
Managerial
Modeling
Modeling
Management
Management
Coaching
Coaching
Management
Management
Mentoring
Mentoring
Executive
Executive
Education
Education
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Stages
Stages in
in Management
Management Mentoring
Mentoring Relationships
Relationships
Figure 10–11
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Problems
Problems with
with Management
Management
Development
Development Efforts
Efforts
• Inadequate HR planning and a lack of
coordination of HR development efforts.
Failing to conduct adequate needs analysis, trying out
fad programs or training methods, and substituting
training for selecting qualified individuals.
• Encapsulated Development
A situation in which an individual learns new methods
and ideas in a development course and returns to a
work unit that is still bound by old attitudes and
methods.
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