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ROBERT L.

MATHIS
JOHN H. JACKSON

Chapter 10

Careers
Careers and
and HR
HR Development
Development

SECTION 3
Training and Developing
Human Resources

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All rights reserved. The University of West Alabama
Learning
Learning Objectives
Objectives
• After you have read this chapter, you should be
able to:
 Differentiate between organization-centered and
individual-centered career planning.
 Discuss several career issues that organizations and
employees face.
 List options for development needs analyses.
 Explain why succession planning has become more
important.
 Identify several management development methods.

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Employee
Employee Development
Development
• Significant Developments
 More horizontal “ladders” in middle management
 More strategic focus on core competencies
 Careers as a series of projects, not upward steps in
an organization
 Career development now extends to all employees
 In “new career” era, the individual manages own
development, not the organization.
 Employees who change jobs and employers
frequently are now the norm.

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Careers
Careers and
and Career
Career Planning
Planning
• Career
 The series of work-related positions a person
occupies through life.
• Organization-Centered Career Planning
 Focuses on jobs and on identifying career paths that
provide for the logical progression of people between
jobs in the organization.
• Individual-Centered Career Planning
 Focuses on an individual’s career rather than in
organizational needs.

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Organizational
Organizational and
and Individual
Individual
Career
Career Planning
Planning Perspectives
Perspectives

Figure 10–1
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Career
Career Management
Management for
for Individuals
Individuals

Self-Assessment
Self-Assessment Feedback
Feedbackon
onReality
Reality

Career
Career
Management
Management

Setting
SettingCareer
CareerGoals
Goals

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How
How People
People Choose
Choose Careers
Careers

Interests
Interests

Social
Social Career
Career
Choice Self-Image
Self-Image
Background
Background Choice

Personality
Personality

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General
General Career
Career Periods
Periods

Figure 10–2
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Career
Career Transitions
Transitions and
and HR
HR

Supervisors
Supervisors Feedback
Feedback

New
New Employee
Employee
Entry
EntryShock
Shock

The
TheWork
Work Time
Time

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Global
Global Career
Career Development
Development
• Repatriation
 Planning, training, and reassignment of global
employees to their home countries.
• Development Issues
 Focusing on developing local managers as well as
global executives.
 Development areas typically include:
 Cultural issues, running a business, leading and managing,
handling problematic people, personal qualities, self, and
career.

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Late
Late Career/Retirement
Career/Retirement Issues
Issues

Self-
Self- Need
Needtoto
Management
Management Belong
Belong

Retirement
Retirement
Adjustment
Adjustment
Pride
Pridein
in
Goals
Goals Achievement
Achievement

Territoriality
Territoriality

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Women
Women and
and Careers
Careers
• The percentage of women in the workforce has
more than doubled since 1970, and will reach
48% by 2010.
 “Sequencing”:
 Women’s careers are often interrupted for child birth and
child rearing and a later return go back to work with a job that
allows flexibility when they are older.
 Glass ceiling:
 The situation in which women fail to progress into top
management positions.
 Employers can tap into the female labor market with
child care, flexible work policies, and a willingness to
be accommodative.
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Special
Special Career
Career Issues
Issues for
for
Organizations
Organizations and
and Employees
Employees
• Career Plateaus
 Employees who are “stuck” at a career level and lack
opportunities for upward mobility.
• Technical and Professional Workers
 Dual-career ladders provide advancement pathways
for specialists and technical employees.
• Dual-Career Couples
 Problems occur when one partner is promoted or
transferred, causing the other partner to have to
relocate.

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““Portable”
Portable” Career
Career Path
Path

Figure 10–3
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Dual-Career
Dual-Career Ladder
Ladder for
for Engineers
Engineers

Figure 10–4
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Global
Global Transfers
Transfers
• HR employee relocation assistance policies that
consider the concerns of dual-career couples:
 Paying employment agency fees for the relocating
partner
 Paying for a designated number of trips for the
partner to look for a job in the proposed new location
 Helping the partner find a job in the same company or
in another division or subsidiary of the company
 Developing computerized job banks to share with
other companies in the area that list partners
available for job openings

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Developing
Developing Human
Human Resources
Resources
• Development
 Efforts to improve employees’ ability to handle a
variety of complex assignments (knowledge work)
requiring judgment, responsibility, decision making,
and communication.
• Organizational Needs Analyses
 Future employee competencies
 Employee and managerial succession
 Retirements, promotions, transfers, departures

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Development
Development vs.
vs. Training
Training

Figure 10–5
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HR
HRDevelopment
Development
Process
Processin
inan
an
Organization
Organization

Figure 10–6
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The
The HR
HR Development
Development Process
Process

Make
Makeor
orBuy?
Buy?

Developing
Developing
HR
HR
Re-Development
Re-Development Specific
Specific
Development
Development Capabilities
Capabilities

Lifelong
Lifelong
Learning
Learning

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Development
Development Needs
Needs Analyses
Analyses
• Assessment Centers
 A collection of instruments and exercises designed to
diagnose individuals’ development needs.
 Intent is to identify management potential in participants.
• Psychological Testing
 Intelligence tests, verbal and mathematical reasoning
tests, and personality tests are often used.
 Interpretation of results is problematic.
• Performance Appraisals
 Serve as a source of development information.
 Results can be difficult to interpret.

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Development
Development Needs
Needs Analyses
Analyses
• Succession Planning
 The process of identifying a longer-term plan for the
orderly replacement of key employees.
• Succession in Small and Closely Held
Organizations
 Important in small and medium-sized firms,
but studies show that few of these
firms formalize succession plans.

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Succession
Succession
Planning
Planning
Process
Process

Figure 10–7
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Choosing
Choosing aa Development
Development Approach
Approach

Coaching
Coaching

Learning
Learning Committee
Committee
Organization
Organization Assignment
Assignment

Job-Site
Job-Site
Corporate
Corporate
Universities-Career
Universities-Career
Methods
Methods Job
Job
Rotation
Rotation
Development
Development

On-line
On-line ““Assistant-to”
Assistant-to”
Development
Development Positions
Positions

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Possible
Possible Means
Means forfor Developing
Developing Employees
Employees
in
in aa Learning
Learning Organization
Organization

Figure 10–8
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Choosing
Choosing aa Development
Development Approach
Approach (cont’d)
(cont’d)

Classroom
ClassroomCourses
Courses Human
HumanRelations
Relations
and
andDegrees
Degrees Training
Training

Off-Site
Off-Site
Methods
Methods
Outdoor Simulations
OutdoorTraining
Training Simulations
(Business
(BusinessGames)
Games)
Sabbaticals
Sabbaticalsand
and
Leaves of Absence
Leaves of Absence

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Advantages
Advantages and
and Disadvantages
Disadvantages of
of
Major
Major Development
Development Approaches
Approaches

Figure 10–9
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Advantages
Advantages and
and Disadvantages
Disadvantages of
of
Major
Major Development
Development Approaches
Approaches (cont’d)
(cont’d)

Figure 10–9 cont’d


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Management
Management Lessons
LessonsLearned
Learnedfrom
fromJob
JobExperience
Experience

Figure 10–10
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Management
Management Development
Development Methods
Methods

Managerial
Managerial
Modeling
Modeling

Management
Management
Coaching
Coaching

Management
Management
Mentoring
Mentoring

Executive
Executive
Education
Education

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Stages
Stages in
in Management
Management Mentoring
Mentoring Relationships
Relationships

Figure 10–11
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Problems
Problems with
with Management
Management
Development
Development Efforts
Efforts
• Inadequate HR planning and a lack of
coordination of HR development efforts.
 Failing to conduct adequate needs analysis, trying out
fad programs or training methods, and substituting
training for selecting qualified individuals.
• Encapsulated Development
 A situation in which an individual learns new methods
and ideas in a development course and returns to a
work unit that is still bound by old attitudes and
methods.

Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved. 10–32

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