Concept, Goal and Implementation of Quality control, Quality assurance and Quality improvement.
Concept of Quality control
A company's efforts to maintain or raise product quality are achieved through the quality control (QC) process. The establishment of a culture of perfection among management and staff is necessary for quality control. Goal and Implementation of Quality control The QC is to make products as uniform as possible and to eliminate errors and differences within them. Its goal of implementation is to guarantee that the same information, techniques, abilities, and controls are employed consistently each time a process is carried out. In the end, this promotes customer pleasure. Concept of Quality assurance All of the planned and systematic actions carried out inside the quality system which have been proven to provide consumer trust that a product or service will meet quality standards are generally referred to as quality assurance. Goal and Implementation of Quality Assurance To avoid problems during the lifecycle of a product's creation. Moreover, quality assurance aims to enhance the development and testing processes. It is implemented to establishing rules and guidelines, creating job descriptions, and assembling a competent staff to carry out duties. Concept of Quality improvement The strategy for systematically enhancing the standard of care is quality improvement. Furthermore, it eliminate inconsistency, create predictable outcomes, and enhance outcomes for patients, healthcare systems, and companies. Goal and Implementation of Quality improvement To reduce variation, generate predictable outcomes, and improve patient, healthcare system, and organizational outcomes, standardize processes and structure. Its implementation is the process of developing, testing, and implementing effective changes. JURAN TRILOGY The Juran Trilogy, also called Quality Trilogy, was presented by Dr. Joseph M. Juran in 1986 as a means to manage for quality. The traditional approach to quality at that time was based on quality control, but today, the Trilogy has become the basis for most quality management best practices around the world. In essence, the Juran Trilogy is a universal way of thinking about quality it fits all functions, all levels, and all product and service lines. The underlying concept is that managing for quality consists of three universal processes: • Quality Planning (Quality by Design) • Quality Control (Process Control & Regulatory) • Quality Improvement (Lean Six Sigma) Quality Planning (Quality by Design) The design process enables innovation to happen by designing products (goods, services, or information) together with the processes including controls to produce the final outputs. Quality Control (Process Control & Regulatory) Today, the term quality control often means quality control and compliance. The goal is to comply with international standards or regulatory authorities such as ISO 9000. Quality Improvement (Lean Six Sigma) Improvement is an activity in which every organization carries out tasks to make incremental improvements, day after day. THANK YOU FOR LISTENING!