PMIR : Open ticket ao 6AM_6/19/2023

Count of Resource ACT. GROUP

DISTRICT AREA IMMEDIATE RESTORATION CORRECTIVE MAINTENANCE PREVENTIVE MAINTENANCE Grand Total
VISAYAS 90 12 41 143
NEGROS 13 38 51
NORTH CEBU 32 1 33
PANAY 28 2 30
SAMAR-LEYTE-BOHOL 2 2 4
SOUTH CEBU 17 7 1 25
Grand Total 90 12 41 143
PMIR : Open ticket ao 6AM_6/19/2023

ACT. GROUP IMMEDIATE RESTORATION

Count of Resource EOD

DISTRICT AREA PENDING 6AM 6AM-COMPLETED AWD Grand Total
VISAYAS 42 3 45 90
NEGROS 9 4 13
NORTH CEBU 12 20 32
PANAY 14 3 11 28
SOUTH CEBU 7 10 17
Grand Total 42 3 45 90
 IR : Daily accomplishment report (June12-June19)
TYPE OF ACTIVITY IR

Count of CATEGORY Date

ZONE CLUSTER STAT 06/12 06/13 06/14 06/15 06/16 06/17 06/18 Grand Total Average
CEBU NORTH 19 35 23 18 29 40 51 215 31
COMPLETED 16 27 23 13 23 26 38 166 24
NOT_COMPLETED 3 8 5 6 14 13 49 8
CEBU SOUTH 22 10 14 14 22 34 36 152 22
COMPLETED 21 10 14 14 20 26 26 131 19
NOT_COMPLETED 1 2 8 10 21 5
NEGROS 15 13 13 15 35 58 31 180 26
COMPLETED 14 12 11 12 28 52 20 149 21
NOT_COMPLETED 1 1 2 3 7 6 11 31 4
PANAY 24 46 37 29 21 63 58 278 40
COMPLETED 22 34 32 25 15 42 36 206 29
NOT_COMPLETED 2 12 5 4 6 21 22 72 10
SAMAR-LEYTE-BOHOL 8 6 4 6 2 6 3 35 5
COMPLETED 5 4 4 6 2 6 3 30 4
NOT_COMPLETED 3 2 5 3
Grand Total 88 110 91 82 109 201 179 860 123
PM : Daily accomplishment report (June12-June18)
TYPE OF ACTIVITY PM

Count of CATEGORY Date

ZONE CLUSTER STAT 06/12 06/13 06/14 06/15 06/16 06/17 06/18 Grand Total
CEBU NORTH 2 1 3 2 2 2 1 13 2
COMPLETED 2 1 3 2 2 2 1 13 2
CEBU SOUTH 2 1 1 1 5 1
COMPLETED 2 1 1 1 5 1
NEGROS 23 15 22 22 9 11 20 122 17
COMPLETED 23 15 19 20 9 11 17 114 16
NOT_COMPLETED 3 2 3 8 3
PANAY 34 24 22 15 24 13 10 142 20
COMPLETED 34 24 22 15 24 13 10 142 20
SAMAR-LEYTE-BOHOL 12 5 4 8 11 10 19 69 10
COMPLETED 1 3 19 23 8
NOT_COMPLETED 12 4 4 5 11 10 46 8
Grand Total 73 46 52 47 47 36 50 351 50
PMIR : Tickets trend (VIS)

VISAYAS
Avera ge i ncomi ng Avera ge ti cket da i ly vs
Ticket count Percent i ncrea s e/decrea s e
da i ly previ ous week
Jun 12 88 88 0%
Jun 13 88 110 25%
Jun 14 110 91 -17%
Jun 15 91 82 -10%
Jun 16 82 109 33%
Jun 17 109 201 84%
Jun 18 201 179 -11%
PMIR : Tickets trend (north cebu)

NORTH CEBU
Avera ge i ncomi ng Avera ge ti cket da i l y vs
Ti cket count Percent i ncrea s e/decrea s e
da i l y previ ous week
Jun 12 18 19 6%
Jun 13 19 35 84%
Jun 14 35 23 -34%
Jun 15 23 18 -22%
Jun 16 18 29 61%
Jun 17 29 40 38%
Jun 18 40 51 28%
PMIR : Tickets trend (south cebu)

SOUTH CEBU
Avera ge i ncomi ng Avera ge ti cket da i l y vs
Ti cket count Percent i ncrea s e/decrea s e
da i l y previ ous week
Jun 12 15 22 47%
Jun 13 22 10 -55%
Jun 14 10 14 40%
Jun 15 14 14 0%
Jun 16 14 22 57%
Jun 17 22 34 55%
Jun 18 34 36 6%
PMIR : Tickets trend (negros)

NEGROS
Avera ge i ncomi ng Avera ge ti cket da i l y vs
Ti cket count Percent i ncrea s e/decrea s e
da i l y previ ous week
Jun 12 19 15 -21%
Jun 13 15 13 -13%
Jun 14 13 13 0%
Jun 15 13 15 15%
Jun 16 15 35 133%
Jun 17 35 58 66%
Jun 18 58 31 -47%
PMIR : Tickets trend (panay)

PANAY
Avera ge i ncomi ng Avera ge ti cket da i l y vs
Ti cket count Percent i ncrea s e/decrea s e
da i l y previ ous week
Jun 12 30 24 -20%
Jun 13 24 46 92%
Jun 14 46 37 -20%
Jun 15 37 29 -22%
Jun 16 29 21 -28%
Jun 17 21 63 200%
Jun 18 63 58 -8%
PMIR : Tickets trend (samleybo)

SAMLEYBO
Avera ge i ncomi ng Avera ge ti cket da i l y vs
Ti cket count Percent i ncrea s e/decrea s e
da i l y previ ous week
Jun 12 6 8 33%
Jun 13 8 6 -25%
Jun 14 6 4 -33%
Jun 15 4 6 50%
Jun 16 6 2 -67%
Jun 17 2 6 200%
Jun 18 6 3 -50%
PMIR : Cause of outage - VISAYAS
PMIR : Cause of outage - NORTH CEBU
PMIR : Cause of outage (NO TROUBLE FOUND) - NORTH CEBU
PMIR : Cause of outage - SOUTH CEBU
PMIR : Cause of outage - NEGROS
PMIR : Cause of outage - PANAY
PMIR : Cause of outage - SAMLEYBO
Fiberhome International Technologies Phils. Inc.

Thank you!
PMIR : CHALLENGES AND SUPPORT NEEDED
Issues and Concern
1. NAP/LCP LOC - Troubleshooting will require testing in different nap/LCPs, so we cannot rely solely on
the ticket handler.

2. BASESTOCK - Lack of basestock materials prevented our team from restoring ticket immediately