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Presented by : Hanis Aqilah Bt Johari Nik Nur Fakhira Bt Nik Mohd Salleh Nur Atikah Bt Ibrahim Ain Syafiqah Bt Abdullah Nor Alia Izyan Bt Mohd Rasli ELE 3103 Madam Mariah Bt Ismail

Definition :
Verbal communication is communication that uses

words, either written or spoken

Verbal communication refers to the use of sounds

and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more


Types :
Oral Communication : Written Communication : Mediated Communication :

Examples :
Interpersonal communication - generally refers

to a two-way exchange that involves both talking and listening.

Public speaking - involves one or more people

delivering a message to a group

Purpose :
its main function is relaying a message to one or more

recipients - It encompasses everything from simple one-syllable sounds to complex discussions and relies on both language and emotion to produce the desired effect
can be used to inform, inquire, argue and discuss topics of all

It is vital to teaching and learning, as well as forming bonds and building relationships with other


WORDS Verbal communication involves giving and receiving

verbal messages between yourself and another individual or among a group of people LANGUAGE The term language in reference to verbal communication does not apply to just the language of a particular nation or culture, but includes the meaning that different people can attribute to different words. Even within the same language, two people may experience a misunderstanding depending on the meaning they attribute to certain words,

TONE The tone of a persons voice helps to

communicate emotions without an explicit verbal statement of that emotion. Vocal tone can enhance a statement if the words and the tone are congruent The tone combined with the pacing of a persons words helps to convey meaning,

The importance of verbal communication.

We use verbal communication to inform, whether it is to

inform others of our needs or to impart knowledge. and provides missing information.

Verbal communication helps to clarify misunderstandings

We can use verbal communication to correct a wrong. The

power of the words, "I'm sorry," is often more effective than an action persuasion

Verbal communication can also be used as a tool of

Advantages Of Verbal Communication

we can slow down and present points one-

by-one and make sure that each point is

clearly communicated and understood before moving on to the next point. This can greatly increase both the speed and accuracy of communication.
Verbal communication is far more precise

than non-verbal cues. No matter how clear we believe we are being, different gestures

Verbal communication is also the most

effective way of explaining intangible

concepts, as problem areas can be

readily addressed and explained.

Disadvantages Of Verbal Communication

From a legal point of view, verbal

communication is sometimes problematic

because there is a much smaller chance of an objective record.
Verbal communication can also be quickly

forgotten, especially if there are multiple

points to consider.
there is always the possibility of

miscommunications leading to angry