STEVE GOLDBURGE

1200 Markham Road Toronto, Ontario M2R 3L7 Tel: 416-438-3606 / Email: goldberge !"o#$a SU%%&R' An ambitious and results-driven individual with stron a!ademi! !redentials !ombined with "real world# business e$%erien!e and a diverse ba!k round o& e$tra-!urri!ular a!tivities and interests' (ossess stron leadershi% skills alon with the abilit) to deal !reativel) and %ra!ti!all) with le al %roblems*issues and intera!t e&&e!tivel) with !ollea ues and !lients'

EDU(&T)O* 2007 + (resent 2002 + 2005

,-./0R1.T2 O3 401T0R- O-TAR.O, London, Ontario (a+dida,e -or Ba$.elor o- La" Degree/ %a0 1010 2OR6 ,-./0R1.T2, Toronto, Ontario Ba$.elor o- &r,2 34o+o!r2 520$.olog06

BUS)*ESS E75ER)E*(E 1(07TRA-0T 8,1.-011 1OL,T.O-1, Toronto, Ontario Legal S!88or, (o+2!l,a+, Provider of Internet Solutions and Wireless Products to Fortune 500 corporations

2007 + 2009 :%art-time;

(rovided le al assistan!e to the (resident on issues relatin to mana ement and or ani<ational stru!ture, internal a!!ountin and administrative !ontrols, and !ontra!t administration =evelo%ed the le al terms and !onditions &or the 1ervi!e 7ontra!t and other &ormal do!uments Mana ed the administrative &un!tions o& the !om%an), in!ludin a!!ountin , invoi!in and billin A!>uired %ra!ti!al skills in dra&tin le al !ontra!ts, !ontra!t ne otiation, strate i! %lannin , business mana ement, and marketin T0L0-M0=.A 7OR(ORAT.O-, Toronto, Ontario 2002 + 2007 B!2i+e22 %a+ager9 O!,bo!+d (all (e+,re :%art-time ? summers; A Telemarketing company serving major clients such as AT T! Sprint "anada! and Telus Mana ed and !oordinated the work&low o& 22 telemarketers to e&&e!tivel) handle @,000 outbound !alls dail) &or the above !lients .m%roved 7all 7entre e&&i!ien!) b) 17A b) re-or ani<in and re-dele atin res%onsibilities .n!reased !ustomer satis&a!tion b) !reatin a !ustomer-&o!used environment and em%owerin sta&& members to deliver e$!e%tional !ustomer servi!e Minimi<ed sta&& turn-over and im%roved retention rate b) 30A b) &osterin a !ollaborative team environment and o&&erin new !hallen es and res%onsibilities to sta&& 1aved the !om%an) a%%ro$' B20,000 in hirin &ees b) develo%in a trainin %ro ram that was used to !ross-train sele!ted em%lo)ees in 7all 7entre o%erations, thereb) eliminatin hirin o& tem%-hel% 7reated and administered a Coal 1ettin and Motivational (ro ram as a @ th )ear thesis %roDe!t to im%rove sta&& morale and %er&orman!e levels 7ontributed to the in!reased o& sales &rom B2 million to B3'2 million in %eak summer seasons Re!o ni<ed b) su%eriors as an e&&i!ient %er&ormer with stron leadershi% skills and the abilit) to em%ower*motivate others, as a result a!hieved 30A above %roDe!ted bonus !om%ensation
Continues.

5age 1 o- 19 Tel: 416-438-3606

S,e:e Goldb!rge

E7TR&-(URR)(UL&R E75ER)E*(E ; &(4)EVE%E*TS (a2e"or<er9 (omm!+i,0 Legal Ser:i$e2 1%rin 200E =evelo%ed interviewin and !ounselin skills while handlin !ases involvin summar) !onvi!tion o&&en!es and !ivil matters Mana ed !lient intake and assessment - !onsulted with !lients to determine their %roblems and !on!erns and obtained relevant in&ormationF identi&ied le al issues and resear!hed the law relevant to !lientsG !ases, in!ludin Tenant (rote!tion A!t =etermined and dis!ussed !lientsG o%tions with in-house !ounsels and %rovided uidan!e and advi!e to !lients re ardin their o%tions, %ro%er !ourse o& a!tion and le al %ro!eedin s (re%ared !ase and re%resented !lients in le al %ro!eedin s, dealin %ro&essionall) with the 7rown Cained "hands-on# skills in interviewin , !lient !ounsellin , intake assessment, le al resear!h and anal)sis, and !ase %re%aration and %resentation S,!de+, Legal &d:i2or/(o!+2ellor9 E-Leader2.i8 5rogram 1%rin 200E (rovided a!ademi! !onsultation and le al advi!e to M8A students relatin to .nternet start-u%sF !ondu!ted le al resear!h re ardin .nternet overnan!e, waiver o& liabilit), !ontra!t !lauses, e!onomi! re ulation, and terms and !onditions o& usa e A!>uired eneral understandin o& re ulations overnin .nternet start-u% !om%anies O--i$e S!88or,9 U+i:er2i,0 o- =e2,er+ O+,ario9 Ta> (li+i$ 1%rin 2007 (rovided assistan!e to students in &ilin their ta$ returns, in!ludin assessin and evaluatin ta$ re!ei%ts, %re%arin summar) &orms and other do!uments &or in!lusion in ta$ returns Se$o+d 'ear Re8re2e+,a,i:e9 B!2i+e22 La" a+d )+2ol:e+$0 (l!b 2007 4ork !ollaborativel) within a team to %lan, or ani<e and s!hedule various internal !om%etitions A!tivel) %romote and re!ruit members and develo% strate ies to in!rease awareness o& the !lub (lan tour a endas &or law students and or ani<e several tours to Toronto law &irms (ommi,,ee Orga+i?er9 )+-orma,io+ a+d Te$.+olog0 La" &22o$ia,io+ 2007 .nitiate !ommuni!ation with several law &irms in Toronto to !oordinate tourin s!hedule o& their &irms 1tren thened !ommuni!ation, inter%ersonal, time mana ement and or ani<ational skills )+,er+al %oo, (o!r, (om8e,i,or 3all 200@ A!>uired %ra!ti!al skills in le al resear!h and anal)sis, %re%aration o& a%%ellate do!uments, and %resentation o& oral ar uments Di28!,e Re2ol!,io+ %edia,or 3(er,i-i$a,io+6 3all 200@ =evelo%ed stron mediation skills and the abilit) to mana e inter%ersonal intera!tions, in!ludin dealin with resistan!e and emotion and ethi!al !on!erns Tor02 *ego,ia,io+ (om8e,i,or Borde+ Lad+er Ger:ai2 (lie+, (o!+2elli+g (om8e,i,or 5ERSO*&L )*TERESTS/&(T)V)T)ES Law 1!hool 3ootball Team :7o-7a%tain; Hold a hi h rank on s!hoolGs s>uash ladder Avid reader o& Russian 7lassi!al Literature 7erti&ied b) Ro)al 7onservator) o& Musi! :%iano studies; 6nowled e o& the Russian lan ua e + !onversational (O%5UTER S@)LLS 5ro-i$ie+, i+: Iui!kLaw, 4estlaw, M1 4indows, M1 4ord, M1 0$!el, M1 (ower(oint, 7orel O&&i!e 1uite, Lotus -otes and .nternet 0$%lorer 3all 2003 1%rin 2003

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