E NEWS

E-JETS

EMBRAER SERVICES & SUPPORT T E C H N I C A L P U B L I C AT I O N

82

OCTOBER/2013

FAMILY

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Editor: Artur Emanuel de Barros Macedo Editorial Designer: Marcell Marra

E-JETS/INFO

E-NEWS is a periodic publication aimed to provide technical information to Engineering and Maintenance personnel. This edition and earlier ones can be found at Flyembraer Portal: www.flyembraer.com > Download_center > Commercial Jets > Maintenance > Technical Support > E-Jets NEWS. Should you need any additional information, do not hesitate to contact us: +55 12 3927-8495 / technical.support@embraer.com.br

Proprietary Notice

The articles published in E-NEWS are for information only and are Embraer S/A property. This newsletter must not be reproduced or distributed in whole or in part to a third party without Embraers written consent. Also, no article published should be considered authority-approved data, unless so specifically stated.

SERVICES & SUPPORT

SUMMARY

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

SUMMARY
CALENDAR TECHNICAL

Choose your destination

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Enhance your material planning

Bleed Low Pressure Check Valve (LPCV) PN 1001447-6

Crew Oxygen Tube Service Bulletin Incorporation

ACMF Altitude Split

Recommended actions for Frozen Cargo Doors

6th MRBR Working Group

FOCUS ON

SNAPSHOT OF THE MONTH

REMINDER

DID YOU KNOW?

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eSight Data Collection Portal

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CALENDAR

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

CALENDAR E V E N TS
OCTOBER
13-15 EOC 2013 World Wide
Rio de Janeiro, Brazil

What will happen

Sheraton Rio Hotel

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Maintenance Cost Workshop

Rio de Janeiro, Brazil Sheraton Rio Hotel

MCW 2013

OCTOBER2013
1

1 2 3 4 5 6 7 8 9 10 11 12

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Jose Claudio S. Leal Technical Support (EFTC) jose.leal@embraer.com.br

Bleed Low Pressure Check Valve (LPCV) PN 1001447-6

As mentioned on previous E-Jets News article about the bleed low pressure check valve PN 1001447-6, Embraer released SB 190-36-0023 which requires the replacement of LPCV PN -6 logging 6,000 FH. It is important that this period be observed when LPCV -6 is installed in the EMBRAER 190 models, regardless the E-Jet model the valve was originally installed in (170 or 190). Continuing the examples already given, it is also important to observe that a LPCV PN -6 that has never been installed in an EMBRAER 190 model has no FH limitation when installed in a 170 model.

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Claudia Santos de Oliveira Technical Support (EFTC) claudia.santos@embraer.com.br

Crew Oxygen Tube Service Bulletin Incorporation

In the beginning of 2012, Embraer received some field reports of chafing between the crew oxygen tube and the aircraft structure at frame 15 and stringer 21R. Investigations revealed that this may occur due to insufficient clearance between the oxygen tube and the aircraft structure. In order to ensure a correct clearance between the crew oxygen tube and the aircraft structure, Embraer issued the service bulletin SB170-53-0100 / SB190-53-0061 in September 2012 which provides instructions to: + Inspect the oxygen tube surface for any sign of chafing/damage. + Replace/install the tube support in order to increase the gap between the tube and the aircraft structure. + Replace the oxygen tube with a new one if any sign of chafing/damage is found on the tube surface. Its important to remember that the compliance of this bulletin is: APPLICABLE TO PART I Embraer recommends the accomplishment of the SB within the next 600 Flight Hours after the release date of the SB. APPLICABLE TO PART II Embraer recommends the accomplishment of the SB within the next 5,000 Flight Hours after accomplishment of PART I. Current incorporation data (July 2013) shows that the service bulletin was accomplished in only 16% of the affected fleet. Being so, the inclusion of this bulletin accomplishment in your schedule maintenance is recommended.

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

ACMF - Altitude Split

Embraer and UTAS-SIS are jointly investigating the ADS Altitude Split events
The acronym ACMF stands for Aircraft Condition Monitoring Function. This function works based on information stored in a database which is not part of its software but a separated database file in a dedicated memory partition of CMC. This database is used by the ACMF software to collect data from ASCB when the trigger condition defined on the database occurs. The database will be stored on the CMC module through the normal procedure of software database loading named DLS (Data Loader System). The database loading already has a specific task in the AMM (TASK 45-45-00-470-801-A) that will be used to load the database.
M2_Exclusive_Params

Rodrigo de Sousa Frutos Technical Support (EFTC) rodrigo.frutos@embraer.com.br

M2_Exclusive_Params_Part2 M1_M2_Common_Data M2_M3_Common_Data M2_M4_Common_Data M1_M2_M3_Common_Data M1_M2_M3_Common_Data_part2 M2_M3_M4_Common_Data M1_M2_M3_M4_Common_Data M1_M2_M3_M4_M6_Common_Data MsgEnabledBLEEDLEAK BLEED_X_LEAK_Report

The database is similar to the one already installed on the CMC module that collects trend data for engines. A new database will not impact on any functionality already in use on the Maintenance System as the ACMF software is already running on the CMC and just new triggers are going to be included in the database.

message0255Enabled-1 none message0258Enabled-1 none message0106Enabled-1 none message0107Enabled-1

> > > >

Rising Rising Rising Rising or MsgEnabledBLEEDLEAK

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

ACMF - Altitude Split

The data can be downloaded without impacting regular maintenance procedures. The procedure to collect reports from CMC already exists in the AMM Part II (TASK 45-45-00-970801-A). The installation time through DLS is about 5 minutes and the download time takes less than one minute per report.

The purpose of the ACMF Altitude Split is to determine possible improvements in the fault isolation logic minimizing maintenance impacts and NFF number due to unnecessary removals. In order to determine if the improvements can be implemented the field data collection is the reference for the investigation. The ACMF Altitude Split is compatible with Load 23.2 or higher version and applicable only to Pentium M. The data collection campaign is planned to occur until Dec/2013 with the possibility to be extended for a couple of months. Operators interested in participating in this campaign, please send a message to eftc. avionics@embraer.com.br.

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Emerson Teixeira Technical Support (EFTC) emerson.teixeira@embraer.com.br

Recommended actions for Frozen Cargo Doors

Embraer has received inputs from the field regarding the difficulties to operate the cargo door during hard winter. Along this season, the water at the surround door freezes and keeps the mechanism stuck which prevents the normal operation. During the second session of the FIRST - Field Issues Ranking Support Tool, customers suggested some practices and recommendations that have been effective. Embraer has analyzed all comments and best practices in the field and decided to release in September of 2013 the SNL 170-52-0024 and SNL 190-52-0019 providing most of these recommendations. All updates about this topic can be followed through FUP 170-52-016 available at Embraer EFORUM.
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+ + +

Cargo Door Freezing

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Armando Chieffi Maintenance Support armando.chieffi@embraer.com.br

6th MRBR Working Group

As part of the Instruction for Continued Airworthiness requirements and the Optimization Project, the MSG-3 Working Group met in So Jos dos Campos from September 9th to 12th when many MRBR tasks were discussed, including the review of the reliability of Basic 1 tasks. The meeting counted with 44 attendees from around the world, including 15 operators representatives, 4 regulatory authorities and 25 Embraer staff members to provide technical support to the meeting. The Optimization Project has until now completed 25% of Systems, 31% of Structure and 50% of Zonal Basic 1 tasks. Basic 2 tasks optimization will be the scope of the 2014 meetings. From November 4th to 8th, 2013, the Working Group will meet again for the last meeting of 2013, which will include the ISC meeting to validate the WG analysis performed in 2012 and 2013, on top of the remaining Basic 1 tasks. Some Basic 1 tasks will be part of the 2014 agenda.

TECHNICAL

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Rodrigo Martins de Almeida Material & Logistics rodrigo.almeida@embraer.com.br

Dont waste time. Enhance your material planning!

AttacHinG Parts List During the removal/installation procedures, some components of the aircraft such as valves and actuators require attaching parts (o-rings, gaskets, cotter pins, etc...). If the necessary quantity of these parts is not provided, the installation of such components can not be performed. After mapping the attaching parts that can impact on a delay during the aircraft maintenance, the Material Support Engineering developed a list linking the components with its respective attaching parts according to AMM procedures. Maintenance CHeck List The Material Support Engineering also has made available a reference list of parts to be used in heavy checks (B1, B2, B3 and B4). This list provides the most accurate information to help Customers prepare for heavy checks and was built according to MPD and Customers feedback that have already done these checks. For further information about the Attaching Parts and Maintenance Check List, please send an e-mail to material. support.engineering@embraer.com.br.

REMINDER & DID YOU KNOW?

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Victor de Andrade Nunes Technical Support (EFTC) victor.nunes@embraer.com.br

Reminder
GE issued on Aug. 28th two Service Bulletins providing new procedures to inspect operational characteristics of the LOPS and to check if it is functional: + CF34-8E SB 79-0008 R00 OIL - Oil System Sensing Components (77-41-02) - Service Evaluation Inspection of Low Oil Pressure Switch (LOPS); CF34-10E SB 79-0008 R00 OIL - Oil System Sensing Components (77-41-02) - Service Evaluation Inspection of Low Oil Pressure Switch (LOPS); According to GE Compliance and Interchangeability Statements, it is a category 7 Service Bulletin and GE recommends that you do this Service Bulletin at customer convenience/option. The information has to be sent to GE as specified in the Service Bulletin. Additional information of the oil system indication can be found on FlyEmbraer (www.flyembraer.com):

FlyEmbraer > Support Center > E-Forum > E-Jets\ Technical > FIP > Powerplant > ATA79 - Engine Oil Pressure Transmitter (OPT)

All Engines listed in the Service Bulletins effectivity have LOPS installed, however Embraer modular avionics unit (MAU) software (SW) 21.2 eliminated the monitoring of LOPS signal in 2008. This monitoring will be re-activated in 2014 with proposed full authority digital electronic control (FADEC) SW 5.50 (CF34-10E) and 5.60 (CF34-8E) and MAU SW 25.3 (Pentium II configuration) and 25.5 (Pentium M configuration).

REMINDER & DID YOU KNOW?

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

Hugo Valrio Dutra Technical Support (EFTC) hdutra@embraer.com.brl

Did you know?

...that Embraer released an SNL and an advanced revision of improved AMM task about Landing Gear vibration
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The SNL 170-32-0032 MAIN LANDING GEAR SIGNIFICANT VIBRATION (SHIMMY) is already available on FlyEmbraer and brings detailed information and pictures to identify and address high vibration (shimmy) on the landing gear. Also, the advanced revision of the AMM Task 05-50-24 LANDING GEAR VIBRATION/SHIMMY INSPECTION/CHECK (A.R. 05-01) was released to incorporate all details shared on the SNL above mentioned.

FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

The Fleet Reliability function is to monitor the aircraft performance in terms of reliability using as reference field operational indicators and pointing out items that can be implemented in order to add values to the Customer and Embraer businesses, generating appropriate financial results. In order to reach these goals in the best possible way, it is necessary to collect and compile data from all Embraer Customers and Operators. How can we improve the Data Collection process and reduce the lead time to prepare and process these data?
Even though the Fleet Reliability Engineering team has been working for some time to improve this process with good results, there is still room for improvement. So, the eSight program was created to integrate the process of Data Collection and treatment, as well as to provide to the Customer useful and dynamic Reliability information in charts, tables and graphs. This project will bring the following benefits to its users: + Data Integration & Time Efficient Data Treatment;

Ricardo Henrique Palermo Gomes Fleet Reliability Engineering ricardo.palermo@embraer.com.br

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+ On-time Fleet Performance Monitoring;

+ Customized Reliability Charts and Comparisons;

+

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E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

DATA COLLECTION PORTAL
The Data Collection Portal was developed to automatically receive, validate, process and generate visibility in an On-Time basis. The eSight will be capable to receive and process the following type of information:
+ Aircraft Utilization (Flight Hours and Cycles); + Interruptions Data; + Logbook Reports (PIREPs and MAREPs); + LRU Removals and Installations; + Service Bulletin Accomplishment data;
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the eSight development. If any error is found, a warning will be showed with information regarding where and why the error was found.

The user can choose to correct this error or to continue the Data Upload process ignoring this error:

The process starts with the Customer upload of Reliability data through the FlyEmbraer portal or the installation of an application to collect the data from his Database and automatically send them to the Fleet Reliability team through the File Transfer Protocol (FTP). After the Data Upload, the system validates the information based on the SPEC 2000 Chapter 11 rules or previously created Standard Rules that the Fleet Reliability Team raised at the time of

Data Upload Interface

FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

During this step, all data which does not need any type of classification, such as Flight Hours and Cycles records, and which does not have any kind of problem will reflect all indicators related to them. For data that need a specific classification, such as Interruptions and LRU Removals, the Fleet Reliability team will classify these data based on the fleet size of each operator (The time required for each fleet size will be defined). This process will work as follows:

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FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

In addition to the Data Upload functionality, the following features can be found at the eSight Data Collection Portal:

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Fleet Operational Summary

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E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

+ Dispatch Metrics Evolution chart:

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FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

+ Schedule Reliability x Daily Utilization (Bubble) chart:

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FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

+ Upload History, where the user can download all files that were uploaded to the eSight:

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FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

+ Data Export, where it is possible to export all data that was compiled and classified in the SPEC 2000 Chapter 11 standard:

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FOCUS ON

E M B R A E R S E R V I C E S & S U P P O R T T E C H N I C A L P U B L I C AT I O N E J E TS F A M I LY - N U M B E R 8 2 - O C T O B E R 2 0 1 3

eSight Data Collection Portal

Besides these futures, the SR/CR/OT is already available to all Embraer users, as well as few Operators. For those Customers that do not have access to this tool, Embraer will contact them to inform about the Access Clearance process until October/2013. With the eSight implementation, customers who share data with Embraer will benefit from the access to Embraer E-Jets and ERJs worldwide reliability data in a user-friendly way. Embraer will continue to develop reliability tools to make the data collection more robust and benefit those airlines willing to automate this process. We hope you enjoy this new tool!
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SNAPSHOT OF THE MONTH

1,000 reasons to celebrate in less than 10 years

Embraer delivered the 1,000th E-Jet in September 2013, consolidating its leadership position worldwide: 50% market share and 62% of deliveries in the segment of jets with capacity up to 130 seats.

If you enjoy taking pictures and have some nice shots from Embraer commercial jets in your archive, please share with us and you may be surprised in the next E-Jets edition.

Should you need any additional information, do not hesitate to contact us: +55 12 3927-8495 / technical.support@embraer.com.br Proprietary Notice
The articles published in E-NEWS are for information only and are the Embraer S/A property. This newsletter must not be reproduced or distributed in whole or in part to a third party without Embraers written consent. Also, no article published should be considered authority-approved data, unless so specifically stated.

SERVICES & SUPPORT