1.

Which two laptop ports are used primarily for communication and network connec
tivity? (Choose two.)
*Ethernet
*Modem
2.Refer to the exhibit. A laptop has these graphics on specific keys on the keyb
oard. Which key would be used in conjunction with the Fn key to connect a laptop
to an external monitor?
*F8
3.hat is the major difference between desktop and laptop motherboards?
*Desktop motherboards typically have a standard form factor and are interchangea
ble while laptop motherboards are proprietary.
4.During the set up of a network connection, which option can be double-clicked
to configure an IP address on an Ethernet NIC?
*TCP/IP or TCP/IPv4
5.How should a hot-swappable device normally be removed from a laptop?
*Use the Safely Remove Hardware systray icon.
6.Which two characteristics make laptops a better choice than desktop computers?
(Choose two.)
*Mobility
*Size
7.hich two devices can be individually configured within Windows XP to power off
after the laptop has been idle for a given period of time? (Choose two.)
*Disk Drive
*Moitor
8.Which generation of cell-phone standards was the first to deal with how to sen
d and receive text, photographs, and video?
*Third
9.Where can a technician change the power schemes on a laptop running Windows XP
?
*Select Power Options from within the Control Panel.
10.What power mode is commonly known in the Windows environment as suspend mode?
*S4
11.Which type of interface do current laptops use to achieve similar expansion c
apabilities as desktops?
*PC Express Card
12.Refer to the exhibit. Which two form factors are supported by the devices sho
wn in the graphic? (Choose two.)
*34
*54
13. technician is replacing a laptop SODIMM. With what component is the technici
an working?
*RAM
14.What is meant by a laptop device being hot-swappable?
*The laptop does not need to be powered off to install or remove the device.
15.A technician is responding to a helpdesk ticket for a laptop that has a disto
rted image of the Windows desktop. What is one possible solution?
*Obtain an updated display driver from the laptop manufacturer.
16.Which three components are interchangeable between desktop and laptop compute
rs? (Choose three.
*Printer *Scanner *USB Drive
17.Which internal laptop component may be designed as a hot-swappable device?
*Optical Drive
18.Refer to the exhibit. What is the correct order of steps to remove a laptop b
attery?
*2341
19.Which two actions should be performed to clean the surface of CDs and DVDs? (
Choose two.)
*Use a lint-free cotton cloth.
*Wipe the disc from the center outward.
20. Which display technology is most commonly found in modern laptop computers?
*LCD
21.A technician has been called in to troubleshoot a laptop that fails to power
on. The technician repeatedly pushes the power button without any results. What
should the technician do next?
*Attach the AC adapter.
22.Which Windows XP or Vista control panel is used to reduce power when the comp
uter has not been used by anyone for an hour?
*Power Options
23.What feature is provided by an auto-switching power supply on a laptop?
*The laptop can switch from AC input power or battery-provided power instantaneo
usly.
24.Which three components commonly connect to USB or FireWire ports? (Choose thr
ee.)
*Camera *Printer *Scanner
25.Which option within the Windows Control Panel is used to install a modem?
*Phone and Modem Options
26.Which name is given to the collection of settings that control the power sett
ings of a laptop?
*Power schemes
27.What is the proper way to clean optical drives?
*Use a cleaning disc for optical drives.
28.Which two devices are commonly hot-swappable on laptops? (Choose two.)
*PC Card
*USB Drive