Handout 2.

Human Resource Management for MFIs 1

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Website: www.meda.org

Organizational Chart for a Large MFI

This chart illustrates how HRM functions are shared among various positions in a typical large MFI. HRM functions are indicated in bullet points. This chart does not capture the human resource activities that each staff manager performs as a part of their ongoing staff management.

Board of Directors

Executive Director Strategic HR issues Internal Auditor Executive Assistant

40,000 Clients 30 Branch Offices 200 Employees

Manager of Marketing

Director of Operations

Director of Finance & Accounts

Coordinator of IT

Public Relations/ Customer Service Administrator

Regional Managers

Manager of HR and Office Administrator HR planning Managing other HR functions Recruitment Salary Staff Training Orientation Training

Accountant

Branch Managers

Accounting Assistant

IT Administrator

Credit Officers

Computer Operator

HR Administrator Payroll and benefits Files Recruitment Employment contracts Personnel Files Vacation/Sick tracking HRIS

Receptionist

Cleaners/Guards

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