Ni dung cun sch gii thiu y cc hng mc m bn kinh doanh trong lnh vc khch sn, v phn tch c hiu

u qu kinh doanh ca n. Cun sch gip cho bn lm sao a khch sn ca bn n vi th trng tt... MC LC: Chng m u. Gii thiu mn hc i tng ca mn hc Chng 1. Gii thiu tng quan v kinh doanh khch sn 1. Cc khi nim c bn 2. c im ca kinh doanh khch sn 3. ngha ca kinh doanh khch sn 4. Lch s v xu hng pht trin ca kinh doanh khch sn Chng 2. C s vt cht k thut v quy trnh u t xy dng khch sn 1. Khi nim 2. Mt s loi hnh c s lu tr chnh khc ngoi khch sn 3. phn loi khch sn 4. Xp hng khch sn 5. B tr cc khu vc v h thng trang thit b tin nghi bn trong khch sn 6. Mt s ch tiu nh gi hiu qu s dng c s vt cht k thut ca khch sn 7. Quy trnh u t xy dng khch sn Chng 3. T chc b my v qun l ngun nhn lc ca khch sn 1. T chc b my ca khch sn 2. Qun tr ngun nhn lc ca khch sn Chng 4. T chc kinh doanh lu tr ca khch sn 1. Tm quan trng trong kinh doanh lu tr trong khch sn 2. T chc ca b phn kinh doanh lu tr ca khch sn 3. T chc kinh doanh lu tr trong khch sn Chng 5. T chc kinh doanh n ung ca khch sn 1. K hoch thc n

2. T chc muc nguyn vt liu hng ha 3. T chc nhp hng ha nguyn vt liu 4. T chc lu tr v bo qun hng ha trong kho 5. T chc ch bin thc n 6. T chc phc v trc tip ti nh hng Chng 6. Hot ng Marketing ca khch sn 1. Khi nim v mc tiu marketing ca khch sn 2. C cu t chc b phn marketing ca khch sn 3. Ni dung quy trnh marketing ca khch sn Chng 7. Qun l cht lng dch v ca khch sn 1. Khi nim 2. c im ca cht lng dch v khch sn 3. ngha cu vic nng cao cht lng dch v ca khch sn Vit Nam 4. nh gi cht lng dch v ca khch sn 5. Qun l cht lng dch v ca khch sn Chng 8. Phn tch kt qu kinh doanh v ti chnh ca khch sn 1. Phn tch kt qu kinh doanh ca khch sn 2. Phn tch ti chnh ca khch sn Trn trng gii thiu!