Erin Michael Jucaban

(312) 404-3830 || michaeljucaban2007@yahoo.com mjucaban.wordpre .com Objective

!o ac"uire a mar#e$in% and ale in$ern hip $ha$ allow &or $he demon $ra$ion o& or%ani'a$ion( leader hip( cu $omer er)ice( and communica$ion #ill .

Profile
*e+aul colle%e $uden$ wi$h a $ron% bac#%round in ale and cu $omer er)ice. !alen$ &or "uic# learnin% and handlin% de$ail-orien$ed $a # and accu $omed $o communica$in% wi$h bo$h non-pro&e ional and pro&e ional a$ all le)el .

Skills
,ar#e$in% - .ale /u $omer .er)ice /ompu$er .a))y ,ana%emen$ /a h 0andlin% 1ordpre ,icro o&$ 2&&ice (1ord( 34cel( 2u$loo#( +ower +oin$) .ocial ,edia ,ana%emen$ 5dobe +ho$o hop ,icro o&$ ,o)ie ,a#er

Employment Experience
36!37!586,36! /798.3. - /hica%o( 8: Team Leader Sales and !ustomer Service "ntern ( ;une 2013-+re en$ !a#e inbound call and $horou%hly de cribe and ell produc$ brand . /on)er$ ma4imum call in$o ale . 2)er ee $he ba ic con$ac$ cen$er opera$ion. 8den$i&y #ill $rainin% need &or a%en$ $o impro)e ale . 7e ol)e %ue $ problem $o re$ain %ue $ a$i &ac$ion and bu ine . +roce <boo# paymen$ and re er)a$ion $imely and accura$ely. =roup leader &or crea$ion o& in$ern hip blo% ()ia 1ordpre ) $o be u ed &or recrui$in%. >11?(000@ in re)enue boo#ed ince ;une 13A. B8::5B26= /08/5=2 C /hica%o( 8: Supervisor Sales #ssociate( 6o)ember 2011-+re en$ 7e pon ible &or pro)idin% e4cep$ional cu $omer er)ice $o cu $omer . ,ee$ wee#ly<mon$hly ale %oal . /a hier<+roce cu $omer $ran ac$ion . 7ecei)e produc$ &rom 9+. and en$er produc$ in$o $he y $em. /on$inuou con$ac$ wi$h re%ional mana%er and buyer $hrou%h phone or email. 5 i $in% $ore merchandi er wi$h window di play and $ore or%ani'a$ion. ,ana%in% $he Billabon% /hica%o Daceboo# and 8n $a%ram. B97:86=!26 /25! D5/!27E C 6orrid%e( 8: Men$s Shoes Sales #ssociate( 5u%u $ 200F-2c$ober 2011 7e pon ible &or pro)idin% cu $omer er)ice $o all cu $omer . Geepin% a clean( or%ani'ed( and a&e wor# place. 5naly'e hipmen$ and pu$ ou$ new merchandi e daily. 5dju $in% $he wor# pace &low $o comply wi$h company need . .u%%e $ and crea$e pre en$a$ion $o increa e ale and re)enue.

Education
*e+aul 9ni)er i$y- /hica%o( 8: %achelor of Science& Marketin' 1ilbur 1ri%h$ /olle%e- /hica%o( 8: #ssociate of (eneral Education

;an 2013-+re en$ =+5 3.?0<4.00

.ep 2008-;un 2011 =+5 2.F0<4.00