ZAIKA CATERING PVT. LTD.

PRESENTED BY MD ZEESHAN SYED KALBE ABBAS HUSSAM SYED NOORUL BASHAR

ZAIKA CATERERS
Operates in JLN Boys Hostel Jamia Hamdard
Private company expertise in catering services

Operating in Jamia Hamdard since August ,2013

Serves food according to eating habits of customers Provide food on monthly as well as day to day payment facility

LAYOUT

The Premises Of The Mess

A single entry/exit for customer

Properly placed cash counter

Separate counter for food distribution

Good seating arrangements for customer

Well spaced dinning tables to prevent logjam during peak hours(lunch break) Store for storage of perishable and non perishable good aided with deep refrigerators

 Refrigerator for providing chilled soft drinks, fruit juices, mineral water, etc.

Office to coordinate the day to functioning and to look after the profitability of ongoing business
Water coolers to provide cold water to customers as well as hostel residents Hygienic cooking area dedicated to cooking food to serve the customers

Mess during non-working hours.

STRENGTHS AND WEAKNESS

STRENGTH Variation in menu Large customer base Only canteen in university to serve 3 times meal WEAKNESS High price Other canteen at proximity Chachus Dhaba

QUESTIONAIRE
(20 Respondents)

A. B. C. D.
A. B. C.

Quality of food served Tasty Good Satisfactory Tasteless

Food Quality
20% 35% 20% 35% Tasty Good Satisfactory Tasteless

Money Value

Money value of food served 25% High Satisfactory Low

15% High 60% Satisfactory Low

 A. B. C. D. A. B. C. D.

Hygienic condition of mess Excellent Good Satisfactory Bad Service provided by staff Excellent Good Satisfactory Bad

Hygiene
10% 20% 30% 40% Excellent Good

Satisfactory
Bad

Service Quality
5% 15% Excellent Good Satisfactory Bad

50%

30%

Site Photographs
Office space Cooking Area

Site Photographs
Menu Cash counter

THANK YOU.