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A STUDY ON EMPLOYEE MOTIVATION

CHAPTER-1 1.1 INTRODUCTION


The project work entitled a STUDY ON EMPLOYEE MOTIVATION with special re erence to !"dera#ad Ind$stries Ltd% Thriss$r is &ainl" cond$cted to identi " the actors which will &oti'ate the e&plo"ees and the or(ani)ational $nctions in !"dera#ad Ind$stries Ltd* Thriss$r+ Mana(e&ent,s #asic jo# is the e ecti'e $tili)ation o h$&an reso$rces or achie'e&ents o or(ani)ational o#jecti'es+ The personnel &ana(e&ent is concerned with or(ani)in( h$&an reso$rces in s$ch a wa" to (et &a-i&$& o$tp$t to the enterprise and to de'elop the talent o people at work to the $llest satis action+ Moti'ation i&plies that one person* in or(ani)ation conte-t a &ana(er* incl$des another* sa" an e&plo"ee* to en(a(e in action #" ens$rin( that a channel to satis " those needs and aspirations #eco&es a'aila#le to the person+ In addition to this* the stron( needs in a direction that is satis "in( to the latent needs in e&plo"ees and harness the& in a &anner that wo$ld #e $nctional or the or(ani)ation+ E&plo"ee &oti'ation is one o the &ajor iss$es aced #" e'er" or(ani)ation+ It is the &ajor task o e'er" &ana(er to &oti'ate his s$#ordinates or to create the .will to work, a&on( the s$#ordinates+ It sho$ld also #e re&e&#ered that a worker &a" #e i&&ensel" capa#le o doin( so&e work% nothin( can #e achie'ed i he is not willin( to work+ A &ana(er has to &ake appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ !ence this st$dies also oc$sin( on the e&plo"ee &oti'ation a&on( the e&plo"ees o !"dera#ad Ind$stries Ltd+ The data needed or the st$d" has #een collected ro& the e&plo"ees thro$(h /$estionnaires and thro$(h direct inter'iews+ Anal"sis and interpretation has #een done #" $sin( the statistical tools and data,s are presented thro$(h ta#les and charts+

A STUDY ON EMPLOYEE MOTIVATION

1.2 RESEARCH PROBLEM


The research pro#le& here in this st$d" is associated with the &oti'ation o e&plo"ees o !YDE1A2AD INDUST1IES LIMITED* Thriss$r+ There are a 'ariet" o in l$ence a person,s le'el o &oti'ation% so&e o these actors incl$de actors that can

0+ The le'el o pa" and #ene its* 3+ The percei'ed airness o pro&otion s"ste& within a co&pan"* 4+ 5$alit" o the workin( conditions* 6+ Leadership and social relationships* 7+ E&plo"ee reco(nition
8+ 9o# sec$rit"

:+ career de'elop&ent opport$nities etc+


Moti'ated e&plo"ees are a (reat asset to an" or(anisation+ It is #eca$se the &oti'ation and 9o# satis action is clearl" linked+ !ence this st$d" is oc$sin( on the e&plo"ee &oti'ation in the

or(anisation+ The research pro#le& is or&$lated as ollows;

What are the factors which help to motivate the employees?

1.3 SIGNIFICANCE OF THE STUDY


The st$d" is intended to e'al$ate &oti'ation o e&plo"ees in the or(ani)ation+ A (ood &oti'ational pro(ra& proced$re is essential to achie'e (oal o the or(ani)ation+ I e icient &oti'ational pro(ra&&es o e&plo"ees are &ade not onl" in this partic$lar or(ani)ation #$t also an" other or(ani)ation% the or(ani)ations can achie'e the e icienc" also to de'elop a (ood or(ani)ational c$lt$re+ Moti'ation has 'ariet" o e ects+ These e ects &a" #e seen in the conte-t o an indi'id$al,s ph"sical and &ental health* prod$cti'it"* a#senteeis& and t$rno'er+ E&plo"ee deli(ht has to #e &ana(ed in &ore than one wa"+ This helps in retainin( and n$rt$rin( the tr$e #elie'ers who can deliver value to the organization. Proliferating and nurturing the number of true believers 0is the challen(e or $t$re and present !1 &ana(ers+
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!1M 1e'iew <The I=>I Uni'ersit" Press? 9$l" 3@@A

A STUDY ON EMPLOYEE MOTIVATION

This &eans inno'ation and creati'it"+ It also &eans a chan(e in the (ear or !1 polices and practices+ The aster the or(ani)ations n$rt$re their e&plo"ees* the &ore s$ccess $l the" will #e+ The challen(e #e ore !1 &ana(ers toda" is to deli(ht their e&plo"ees and n$rt$re their creati'it" to keep the& a #loo&+ This st$d" helps the researcher to reali)e the i&portance o e ecti'e e&plo"ee &oti'ation+ This research st$d" e-a&ines t"pes and le'els o e&plo"ee &oti'ational pro(ra&&es and also disc$sses &ana(e&ent ideas that can #e $tili)ed to inno'ate e&plo"ee &oti'ation+ It helps to pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or or(ani)ations that are #oth pro'idin( and $sin( rewardBreco(nition pro(ra&s+

1.4 OBJECTIVES OF THE STUDY


1.4.1 Prim r! "#$%&'i(%
0+ To st$d" the i&portant actors which are needed to &oti'ate the e&plo"ees+

1.4.2 S%&")* r! O#$%&'i(%.


0+ To st$d" the e ect o &onetar" and nonC&onetar" #ene its pro'ided #" the or(ani)ation on the e&plo"ee,s per or&ance+ 3+ To st$d" the e ect o jo# pro&otions on e&plo"ees+ 4+ To learn the e&plo"ee,s satis action on the interpersonal relationship e-ists in the or(ani)ation+ 6+ To pro'ide the practical s$((estion per or&ance+ or the i&pro'e&ent o or(ani)ation,s

1.+ RESEARCH HYPOTHESIS

A STUDY ON EMPLOYEE MOTIVATION

A h"pothesis is a preli&inar" or tentati'e e-planation or post$late #" the researcher o what the researcher considers the o$tco&e o an in'esti(ation will #e+ It is an in or&edBed$cated ($ess+ It indicates the e-pectations o the researcher re(ardin( certain 'aria#les+ It is the &ost speci ic wa" in which an answer to a pro#le& can #e stated+

1esearch h"potheses are the speci ic testa#le predictions &ade a#o$t the independent and dependent 'aria#les in the st$d"+ !"potheses are co$ched in ter&s o the partic$lar independent and dependent 'aria#les that are (oin( to #e $sed in the st$d"+ The research h"pothesis o this st$d" is as ollows+ H", There is no si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+ H", There is no si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation H", There is no si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ H", There is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+

1.- RESEARCH METHODOLOGY.


1esearch is a s"ste&atic &ethod o indin( sol$tions to pro#le&s+ It is essentiall" an in'esti(ation* a recordin( and an anal"sis o e'idence or the p$rpose o (ainin( knowled(e+ Accordin( to =li ord wood"* Dresearch co&prises o de inin( and rede inin( pro#le&* or&$latin( h"pothesis or s$((ested sol$tions* collectin(* or(ani)in( and e'al$atin( data* reachin( concl$sions* testin( concl$sions to deter&ine whether the" it the or&$lated h"pothesisE3 1.-.1 S m./i)0 D%1i0).
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Fothari = 1. Research Methodology-Methods & Techniques-3nd re'ised edition <3@@:? New A(e International P$#lishersC New Delhi+

A STUDY ON EMPLOYEE MOTIVATION

A sa&ple desi(n is a inite plan or o#tainin( a sa&ple ro& a (i'en pop$lation+ Si&ple rando& sa&plin( is $sed or this st$d"+ 1.-.2 U)i(%r1%. The $ni'erse chooses or the research st$d" is the e&plo"ees o !"dera#ad Ind$stries Ltd+ 1.-.3 S m./% Si2%. N$&#er o the sa&plin( $nits selected ro& the pop$lation is called the si)e o the sa&ple+ Sa&ple o 7@ respondents were o#tained ro& the pop$lation+ 1.-.4 S m./i)0 Pr"&%*3r%. The proced$re adopted in the present st$d" is pro#a#ilit" sa&plin(* which is also known as chance sa&plin(+ Under this sa&plin( desi(n* e'er" ite& o the ra&e has an e/$al chance o incl$sion in the sa&ple+ 1.-.+ M%'4"*1 "5 D ' C"//%&'i"). The data,s were collected thro$(h Pri&ar" and secondar" so$rces+ 1.-.+.1 Prim r! S"3r&%1. Pri&ar" data are in the or& o Draw &aterialE to which statistical &ethods are applied or the p$rpose o anal"sis and interpretations+ The pri&ar" so$rces are disc$ssion with e&plo"ees* data,s collected thro$(h /$estionnaire+ 1.-.+.2 S%&")* r! S"3r&%1. Secondar" data,s are in the or& o statisticall" in so&e or& or other+ The secondar" data &ainl" consists o data and in or&ation collected ro& records* co&pan" we#sites and also disc$ssion with the &ana(e&ent o the or(ani)ation+ Secondar" data was also collected ro& jo$rnals* &a(a)ines and #ooks+ 1.-.- N '3r% "5 R%1% r&4. 7 inished prod$cts as the" ha'e alread" #een treated

A STUDY ON EMPLOYEE MOTIVATION

Descripti'e research* also known as statistical research* descri#es data and characteristics a#o$t the pop$lation or pheno&enon #ein( st$died+ Descripti'e research answers the /$estions who* what* where* when and how+ Altho$(h the data description is act$al* acc$rate and s"ste&atic* the research cannot descri#e what ca$sed a sit$ation+ Th$s* descripti'e research cannot #e $sed to create a ca$sal relationship* where one 'aria#le a ects another+ In other words* descripti'e research can #e said to ha'e a low re/$ire&ent or internal 'alidit"+ 1.-.6 73%1'i")) ir%. A well de ined /$estionnaire that is $sed e ecti'el" can (ather in or&ation on #oth o'erall per or&ance o the test s"ste& as well as in or&ation on speci ic co&ponents o the s"ste&+ A de eated /$estionnaire was care $ll" prepared and speciall" n$&#ered+ The /$estions were arran(ed in proper order* in accordance with the rele'ance+ 1.-.8 N '3r% "5 73%1'i")1 A19%*. The /$estionnaire consists o open ended* dichoto&o$s* ratin( and rankin( /$estions+ 1.-.: Pr%-'%1'i)0 A preCtestin( o /$estionnaire was cond$cted with 0@ /$estionnaires* which were distri#$ted and all o the& were collected #ack as co&pleted /$estionnaire+ On the #asis o do$#ts raised #" the respondents the /$estionnaire was redialed to its present or&+ 1.-.1; S m./% A inite s$#set o pop$lation* selected ro& it with the o#jecti'e o in'esti(atin( its properties called a sa&ple+ A sa&ple is a representati'e part o the pop$lation+ A sa&ple o 7@ respondents in total has #een rando&l" selected+ The response to 'ario$s ele&ents $nder each /$estions were totaled or the p$rpose o 'ario$s statistical testin(+ 1.-.11. V ri #/%1 "5 '4% S'3*!. The direct 'aria#le o the st$d" is the e&plo"ee &oti'ation

A STUDY ON EMPLOYEE MOTIVATION

Indirect 'aria#les are the incenti'es* interpersonal relations* career de'elop&ent opport$nities and per or&ance appraisal s"ste&+ 1.-.12. Pr%1%)' 'i") "5 D ' . The data are presented thro$(h charts and ta#les+ 1.-.13. T""/1 )* T%&4)i<3%1 5"r A) /!1i1. Correlation is used to test the hypothesis and draw inferences.

CHAPTER 2 2. LITERATURE REVIE=


1ensis Likerthas called &oti'ation as the core o &ana(e&ent+ Moti'ation is the core o &ana(e&ent+ Moti'ation is an e ecti'e instr$&ent in the hands o the &ana(e&ent in inspirin( the work orce +It is the &ajor task o e'er" &ana(er to &oti'ate his s$#ordinate or :

A STUDY ON EMPLOYEE MOTIVATION

to create the will to work a&on( the s$#ordinates +It sho$ld also #e re&e&#ered that the worker &a" #e i&&ensel" capa#le o doin( so&e work* nothin( can #e achie'ed i he is not willin( to work +creation o a will to work is &oti'ation in si&ple #$t tr$e sense o ter&+ Moti'ation is an i&portant $nction which 'er" &ana(er per or&s or act$atin( the people to work or acco&plish&ent o o#jecti'es o the or(ani)ation +Iss$ance o well concei'ed instr$ctions and orders does not &ean that the" will #e ollowed +A &ana(er has to &ake appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ E ecti'e &oti'ation s$cceeds not onl" in ha'in( an order accepted #$t also in (ainin( a deter&ination to see that it is e-ec$ted e icientl" and e ecti'el"+ In order to &oti'ate workers to work or the or(ani)ational (oals* the &ana(ers &$st deter&ine the &oti'es or needs o the workers and pro'ide an en'iron&ent in which appropriate incenti'es are a'aila#le or their satis action +I the &ana(e&ent is s$ccess $l in doin( so% it will also #e s$ccess $l in increasin( the willin(ness o the workers to work+ This will increase e icienc" and e ecti'eness o the or(ani)ation +There will #e #etter $tili)ation o reso$rces and workers a#ilities and capacities+

2.1 T4% &")&%.' "5 m"'i( 'i")


The word &oti'ation has #een deri'ed ro& &oti'e which &eans an" idea* need or e&otion that pro&pts a &an in to action+ Ghate'er &a" #e the #eha'ior o &an* there is so&e sti&$l$s #ehind it +Sti&$l$s is dependent $pon the &oti'e o the person concerned+ Moti'e can #e known #" st$d"in( his needs and desires+ There is no $ni'ersal theor" that can e-plain the actors in l$encin( &oti'es which control &ans #eha'ior at an" partic$lar point o ti&e+ In (eneral* the di erent &oti'es operate at di erent ti&es a&on( di erent people and in l$ence their #eha'iors+ The process o &oti'ation st$dies the &oti'es o indi'id$als which ca$se di erent t"pe o #eha'ior+

2.2 D%5i)i'i") "5 M"'i( 'i").

A STUDY ON EMPLOYEE MOTIVATION

Accordin( to Edwin 2 >lippo* DMoti'ation is the process o atte&ptin( to in l$ence others to do their work thro$(h the possi#ilit" o (ain or reward+

2.3 Si0)i5i& )&% "5 M"'i( 'i")


Moti'ation in'ol'es (ettin( the &e&#ers o the (ro$p to p$ll wei(ht e ecti'el"* to (i'e their lo"alt" to the (ro$p* to carr" o$t properl" the p$rpose o the or(ani)ation+ The ollowin( res$lts &a" #e e-pected i the e&plo"ees are properl" &oti'ated+ 0+ The work orce will #e #etter satis ied i the &ana(e&ent pro'ides the& with

opport$nities to $l ill their ph"siolo(ical and ps"cholo(ical needs+ The workers will cooperate 'ol$ntaril" with the &ana(e&ent and will contri#$te their &a-i&$& towards the (oals o the enterprise+ 3+ Gorkers will tend to #e as e icient as possi#le #" i&pro'in( $pon their skills and knowled(e so that the" are a#le to contri#$te to the pro(ress o the or(ani)ation+ This will also res$lt in increased prod$cti'it"+ 4+ The rates o la#or,s t$rno'er and a#senteeis& a&on( the workers will #e low+ 6+ There will #e (ood h$&an relations in the or(ani)ation as riction a&on( the workers the&sel'es and #etween the workers and the &ana(e&ent will decrease+ 7+ The n$&#er o co&plaints and (rie'ances will co&e down+ Accident will also #e low+ 8+ There will #e increase in the /$antit" and /$alit" o prod$cts+ Gasta(e and scrap will #e less+ 2etter /$alit" o prod$cts will also increase the p$#lic i&a(e o the #$siness+

2.4 M"'i( 'i") Pr"&%11.


0+ Identi ication o need 3+ Tension 4+ =o$rse o action 6+ 1es$lt HPositi'eBNe(ati'e 7+ >eed #ack

A STUDY ON EMPLOYEE MOTIVATION

2.+ T4%"ri%1 "5 M"'i( 'i")+


Understandin( what &oti'ated e&plo"ees and how the" were &oti'ated was the oc$s o &an" researchers ollowin( the p$#lication o the !awthorne st$d" res$lts <Terpstra* 0I:I?+ Si- &ajor approaches that ha'e led to o$r $nderstandin( o &oti'ation are Mcclelland,s Achie'e&ent Need Theor"* 2eha'ior Modi ication theor"% A#raha& ! Mallows need hierarch" or De icient theor" o &oti'ation+ 9+S+ Ada&,s E/$it" Theor"* Vroo&s E-pectation Theor"* Two actor Theor"+ 2.+.1 M&C/%// )*>1 A&4i%(%m%)' N%%* T4%"r!. Accordin( to Mc=lelland,s there are three t"pes o needs% N%%* 5"r A&4i%(%m%)' ?) A&4@A This need is the stron(est and lastin( &oti'atin( actor+ Partic$larl" in case o persons who satis " the other needs+ The" are constantl" pre occ$pied with a desire or i&pro'e&ent and lack or sit$ation in which s$ccess $l o$tco&es are directl" correlated with their e orts+ The" set &ore di ic$lt #$t achie'a#le (oals or the&sel'es #eca$se s$ccess with easil" achie'a#le (oals hardl" pro'ides a sense o achie'e&ent+ N%%* 5"r P"B%r ?) P"B@ It is the desire to control the #eha'ior o the other people and to &anip$late the s$rro$ndin(s+ Power &oti'ations positi'e applications res$lts in do&estic leadership st"le* while it ne(ati'e application tends a$tocratic st"le+

N%%* 5"r 55i/i 'i") ?) A55@ It is the related to social needs and creates riendship+ This res$lts in or&ation o in or&al (ro$ps or social circle+ 2.+.2 B%4 (i"r / M"*i5i& 'i") T4%"r!A

0@

A STUDY ON EMPLOYEE MOTIVATION

Accordin( to this theor" people #eha'ior is the o$tco&e o a'ora#le and $n a'ora#le past circ$&stances+ This theor" is #ased on learnin( theor"+ Skinner cond$cted his researches a&on( rats and school children+ !e o$nd that sti&$l$s or desira#le #eha'ior co$ld #e stren(thened #" rewardin( it at the earliest+ In the ind$strial sit$ation* this rele'ance o this theor" &a" #e o$nd in the installation o inancial and non inancial incenti'es+ More i&&ediate is the reward and sti&$lation or it &oti'ates it+ Githdrawal o reward incase o low standard work &a" also prod$ce the desired res$lt+ !owe'er* researches show that it is (enerall" &ore e ecti'e to reward desired #eha'ior than to p$nish $ndesired #eha'ior+ 2.+.3 A#r 4 m H M 1/"B N%%* Hi%r r&4! "r D%5i&i%)' '4%"r! "5 M"'i( 'i"). The intellect$al #asis or &ost o &oti'ation thinkin( has #een pro'ided #" #eha'ioral scientists* A+! Maslow and >rederick !ei)#er(* whose p$#lished works are the DBible of Motivation. Altho$(h Maslow hi&sel did not appl" his theor" to ind$strial sit$ation* it has wide i&pact or #e"ond acade&ic circles+ Do$(lo$s Mac Jre(or has $sed Maslow,s theor" to interpret speci ic pro#le&s in personnel ad&inistration and ind$strial relations+ The cr$- o Maslow,s theor" is that h$&an needs are arran(ed in hierarch" co&posed o i'e cate(ories+ The lowest le'el needs are ph"siolo(ical and the hi(hest le'els are the sel act$ali)ation needs+ Maslow starts with the or&ation that &an is a wantin( ani&al with a hierarch" o needs o which so&e are lower ins scale and so&e are in a hi(her scale or s"ste& o 'al$es+ As the lower needs are satis ied* hi(her needs e&er(e+ !i(her needs cannot #e satis ied $nless lower needs are $l illed+ A satis ied need is not a &oti'ator+ This rese&#les the standard econo&ic theor" o di&inishin( ret$rns+ The hierarch" o needs at work in the indi'id$al is toda" a ro$tine tool o personnel trade and when these needs are acti'e* the" act as power $l conditioners o #eha'iorC as Moti'ators+ !ierarch" o needs% the &ain needs o &en are i'e+ The" are ph"siolo(ical needs* sa et" needs* social needs* e(o needs and sel act$ali)ation needs* as shown in order o their i&portance+ 00

A STUDY ON EMPLOYEE MOTIVATION

S%/5A&'3 /i2 'i") E0" N%%*1 S"&i / N%%*1 S 5%'! N%%*1 P4!1i"/"0i& / N%%*1
>i( <3+0? The a#o'e i'e #asic needs are re(arded as stri'in( needs which &ake a person do thin(s+ The irst &odel indicates the rankin( o di erent needs+ The second is &ore help $l in indicatin( how the satis action o the hi(her needs is #ased on the satis action o lower needs+ It also shows how the n$&#er o person who has e-perienced the $l ill&ent o the hi(her needs (rad$all" tapers o + P4!1i"/"0i& / "r B"*! N%%*1, C The indi'id$al &o'e $p the ladder respondin( irst to the ph"siolo(ical needs or no$rish&ent* clothin( and shelter+ These ph"sical needs &$st #e e/$ated with pa" rate* pa" practices and to an e-tent with ph"sical condition o the jo#+ S 5%'!, - The ne-t in order o needs is sa et" needs* the need to #e ree ro& dan(er* either ro& other people or ro& en'iron&ent+ The indi'id$al want to ass$red* once his #odil" needs are satis ied* that the" are sec$re and will contin$e to #e satis ied or oreseea#le eat$re+ The sa et" needs &a" take the or& o jo# sec$rit"* sec$rit" a(ainst disease* &is ort$ne* old a(e etc as also a(ainst ind$strial inj$r"+ S$ch needs are (enerall" &et #" sa et" laws* &eas$re o social sec$rit"* protecti'e la#or laws and collecti'e a(ree&ents+

03

A STUDY ON EMPLOYEE MOTIVATION

S"&i / )%%*1, - Join( $p the scale o needs the indi'id$al eels the desire to work in a cohesi'e (ro$p and de'elop a sense o #elon(in( and identi ication with a (ro$p+ !e eels the need to lo'e and #e lo'ed and the need to #elon( and #e identi ied with a (ro$p+ In a lar(e or(ani)ation it is not eas" to #$ild $p social relations+ !owe'er close relationship can #e #$ilt $p with at least so&e ellow workers+ E'er" e&plo"ee wants too eel that he is wanted or accepted and that he is not an alien acin( a hostile (ro$p+ E0" "r E1'%%m N%%*1, - These needs are re lected in o$r desire or stat$s and reco(nition* respect and presti(e in the work (ro$p or work place s$ch as is con erred #" the reco(nition o ones &erit #" pro&otion* #" participation in &ana(e&ent and #" $l ill&ent o workers $r(e or sel e-pression+ So&e o the needs relate to ones estee& e+(+% need or achie'e&ent* sel con idence* knowled(e* co&petence etc+ On the jo#* this &eans praise or a jo# #$t &ore i&portant it &eans a eelin( #" e&plo"ee that at all ti&es he has the respect o his s$per'isor as a person and as a contri#$tor to the or(ani)ational (oals+ S%/5 r% /i2 'i") "r A&'3 /i2 'i") )%%*1, - This $pper le'el need is one which when satis ied pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or or(ani)ation that are #oth pro'idin( and $sin( rewardBreco(nition pro(ra&s &akes the e&plo"ee (i'e $p the dependence on others or on the en'iron&ent+ !e #eco&es (rowth oriented* sel oriented* directed* detached and creati'e+ This need re lects a state de ined in ter&s o the e-tent to which an indi'id$al attains his personnel (oal+ This is the need which totall" lies within onesel and there is no de&and ro& an" e-ternal sit$ation or person+ 2.+.4 J.S A* m1 E<3i'! T4%"r! E&plo"ee co&pares herBhis jo# inp$ts o$tco&e ratio with that o re erence+ I the e&plo"ee percei'es ine/$it"* sheBhe will act to correct the ine/$it"; lower prod$cti'it"* red$ced /$alit"* increased a#senteeis&* 'ol$ntar" resi(nation+

2.+.+ Vr""m1 EC.%&' 'i") T4%"r! 04

A STUDY ON EMPLOYEE MOTIVATION

Vroo&,s theor" is #ased on the #elie that e&plo"ee e ort will lead to per or&ance and per or&ance will lead to rewards <Vroo&* 0I86?+ 1eward &a" #e either positi'e or ne(ati'e+ The &ore positi'e the reward the &ore likel" the e&plo"ee will #e hi(hl" &oti'ated+ =on'ersel"* the &ore ne(ati'e the reward the less likel" the e&plo"ee will #e &oti'ated+ 2.+.- TB" F &'"r T4%"r! Do$(las McJre(or introd$ced the theor" with the help o two 'iews% K ass$&ptions are conser'ati'e in st"le Ass$&ptions are &odern in st"le+ D T4%"r! Indi'id$als inherentl" dislike work+ People &$st #e coerced or controlled to do work to achie'e the o#jecti'es+ People pre er to #e directed

Y T4%"r! People 'iew work as #ein( as nat$ral as pla" and rest People will e-ercise sel direction and control towards achie'in( o#jecti'es the" are co&&itted to People learn to accept and seek responsi#ilit"+

2.- T!.%1 "5 M"'i( 'i").


Intrinsic &oti'ation occ$rs when people are internall" &oti'ated to do so&ethin( #eca$se it either #rin(s the& pleas$re* the" think it is i&portant* or the" eel that what the" are learnin( is &orall" si(ni icant+ E-trinsic &oti'ation co&es into pla" when a st$dent is co&pelled to do so&ethin( or act a certain wa" #eca$se o actors e-ternal to hi& or her <like &one" or (ood (rades?

2.6 I)&%)'i(%1

06

A STUDY ON EMPLOYEE MOTIVATION

An incenti'e is so&ethin( which sti&$lates a person towards so&e (oal+ It acti'ates h$&an needs and creates the desire to work+ Th$s* an incenti'e is a &eans o &oti'ation+ In or(ani)ations* increase in incenti'e leads to #etter per or&ance and 'ice 'ersa+ 2.6.1 N%%* 5"r I)&%)'i(%1 Man is a wantin( ani&al+ !e contin$es to want so&ethin( or other+ !e is ne'er $ll" satis ied+ I one need is satis ied* the other need need arises+ In order to &oti'ate the e&plo"ees* the &ana(e&ent sho$ld tr" to satis " their needs+ >or this p$rpose* #oth inancial and non inancial incenti'es &a" #e $sed #" the &ana(e&ent to &oti'ate the workers+ >inancial incenti'es or &oti'ators are those which are associated with &one"+ The" incl$de wa(es and salaries* rin(e #ene its* #on$s* retire&ent #ene its etc+ Non inancial &oti'ators are those which are not associated with &onetar" rewards+ The" incl$de intan(i#le incenti'es like e(oCsatis action* sel Cact$ali)ation and responsi#ilit"+ INCENTIVES

>inancial Incenti'es C C C C C C Ga(es and Salaries+ 2on$s Medical rei&#$rse&ent Ins$rance !o$sin( acilit" 1etire&ent #ene its+

NonC inancial incenti'es C =o&petition C Jro$p reco(nition C 9o# sec$rit" C Praise C C Fnowled(e o res$lt S$((estion s"ste&+ C Gorkers participation+ C Opport$nities or (rowth

2.8 M"'i( 'i") i1 '4% 9%! '" .%r5"rm )&% im.r"(%m%)'


There is an old sa"in( "o$ can take a horse to the water #$t "o$ cannot orce it to drink% it will drink onl" i itLs thirst" C so with people+ The" will do what the" want to do or otherwise

07

A STUDY ON EMPLOYEE MOTIVATION

&oti'ated to do+ Ghether it is to e-cel on the workshop loor or in the Li'or" towerL the" &$st #e &oti'ated or dri'en to it* either #" the&sel'es or thro$(h e-ternal sti&$l$s+ Are the" #orn with the sel C&oti'ation or dri'eM Yes and no+ I no* the" can #e &oti'ated* or &oti'ation is a skill which can and &$st #e learnt+ This is essential or an" #$siness to s$r'i'e and s$cceed+ Per or&ance is considered to #e a $nction o a#ilit" and &oti'ation* th$s;

J"# .%r5"rm )&% E5? #i/i'!@?m"'i( 'i")@

A#ilit" in t$rn depends on ed$cation* e-perience and trainin( and its i&pro'e&ent is a slow and lon( process+ On the other hand &oti'ation can #e i&pro'ed /$ickl"+ There are &an" options and an $ninitiated &ana(er &a" not e'en know where to start+ As a ($ideline* there are #roadl" se'en strate(ies or &oti'ation+ There are #roadl" se'en strate(ies or &oti'ation+

Positi'e rein orce&ent B hi(h e-pectations E ecti'e discipline and p$nish&ent Treatin( people airl" Satis "in( e&plo"ees needs Settin( work related (oals 1estr$ct$rin( jo#s 2ase rewards on jo# per or&ance

Essentiall"* there is a (ap #etween an indi'id$al,s act$al state and so&e desired state and the &ana(er tries to red$ce this (ap+ Moti'ation is* in e ect* a &eans to red$ce and &anip$late this (ap+

CHAPTER-3 3.1 INDUSTRIAL PROFILE


08

A STUDY ON EMPLOYEE MOTIVATION

As#estos is a (ro$p o &inerals with lon(* thin i#ro$s cr"stals+ The word Nas#estosN is deri'ed ro& a Jreek adjecti'e &eanin( ine-tin($isha#le+ The Jreeks ter&ed as#estos the N&iracle &ineralN #eca$se o its so t and pliant properties* as well as its a#ilit" to withstand heat+ As#estos #eca&e increasin(l" pop$lar a&on( &an$ act$rers and #$ilders in the late 0Ith cent$r" d$e to its resistance to heat* electricit" and che&ical da&a(e* its so$nd a#sorption and tensile stren(th+ Ghen as#estos is $sed or its resistance to ire or heat* the i#ers are o ten &i-ed with ce&ent or wo'en into a#ric or &ats+ As#estos was $sed in so&e prod$cts or its heat resistance* and in the past was $sed on electric o'en and hotplate wirin( or its electrical ins$lation at ele'ated te&perat$re* and in #$ildin(s or its la&eC retardant and ins$latin( properties* tensile stren(th* le-i#ilit"* and resistance to che&icals. The &ain prod$ct AS2ESTOS =EMENT S!EET is pri&aril" a ce&ent #ased prod$ct were a#o$t 0@C07O as#estos i#er is needed to rein orce the ce&ent is weather proo * e'en thro$(h it a#sor#s &oist$re* the water will not pass thro$(h the prod$ct+ As#estos ce&ent is $sed or corr$(ated sheets* slates* lat sheet or ani&al pens* claddin( &olded ittin(* water s"ste& rain water ($tters* down pipes* $nder (ro$nd pipes and sewer pipes* skills* chalk#oards+ Most o the as#estos cons$&ed (lo#all" is chr"solite+ 1$ssia* Fa)akhstan is &ajor prod$cers o as#estos+ The st$dies across the (lo#e had not o$nd an" increased risk o carrier to the workers e'en at the le'els o i#erBc$#ic centi&eter* whereas the Indian chr"solite ce&ent ind$str" works well #ellow @+7 i#erBc$#ic centi&eter+

3.1.1 Hi1'"ri& 31 0%
As#estos was na&ed #" the ancient Jreeks who also reco(ni)ed certain ha)ards o the &aterial+ The Jreek (eo(rapher Stra#o and the 1o&an nat$ralist Plin" the Elder noted that the &aterial da&a(ed l$n(s o sla'es who wo'e it into cloth+ =harle&a(ne* the irst !ol" 1o&an E&peror* is said to ha'e had a ta#lecloth &ade o as#estos+ Gealth" Persians* who #o$(ht as#estos i&ported o'er the !ind$ F$sh* a&a)ed ($ests #" cleanin( the cloth #" si&pl" e-posin( it to ire+ Accordin( to 2ir$ni in his #ook o Je&s* an" cloths &ade o as#estos were called shastakeh+ So&e o the Persians #elie'ed the i#er was $r ro& an ani&al na&ed sa&andar that li'ed in ire and died when e-posed to water+

0:

A STUDY ON EMPLOYEE MOTIVATION

So&e archeolo(ists #elie'e that ancients &ade shro$ds o as#estos* wherein the" #$rned the #odies o their kin(s* in order to preser'e onl" their ashes* and pre'ent their #ein( &i-ed with those o wood or other co&#$sti#le &aterials co&&onl" $sed in $neral p"res+ Others assert that the ancients $sed as#estos to &ake perpet$al wicks or sep$lchral or other la&ps+ In &ore recent cent$ries* as#estos was indeed $sed or this p$rpose+ Altho$(h as#estos ca$ses skin to itch $pon contact* ancient literat$re indicates that it was prescri#ed or diseases o the skin* and partic$larl" or the itch+ It is possi#le that the" $sed the ter& as#estos or al$&en pl$&os$&* #eca$se the two ter&s ha'e o ten #een con $sed thro$(ho$t histor"+ As#estos #eca&e &ore widespread d$rin( the ind$strial re'ol$tion% in the 0A8@s it was $sed as ins$lation in the U+S+ and =anada+ De'elop&ent o the irst co&&ercial as#estos &ine #e(an in 0A:I in the Appalachian oothills o 5$e#ec+ 2" the &id 3@th cent$r" $ses incl$ded ire retardant coatin(s* concrete* #ricks* pipes and ireplace ce&ent* heat* ire* and acid resistant (askets* pipe ins$lation* ceilin( ins$lation* ireproo dr"wall* loorin(* roo in(* lawn $rnit$re* and dr"wall joint co&po$nd+ Appro-i&atel" 0@@*@@@ people in the United States ha'e died* or will die* ro& as#estos e-pos$re related to ship #$ildin(+ In the !a&pton 1oads area* a ship#$ildin( center* &esothelio&a occ$rrence is se'en ti&es the national rate+ Tho$sands o &etric tons o as#estos were $sed in Gorld Gar II ships to wrap the pipes* line the #oilers* and co'er en(ine and t$r#ine parts+ There were appro-i&atel" 6+4 &illion ship"ard workers in the United States d$rin( GGII% or e'er" tho$sand workers a#o$t o$rteen died o &esothelio&a and an $nknown n$&#er died ro& as#estosis+ As#estos i#ers were once $sed in a$to&o#ile #rake pads and shoes+ Since the &idC0II@s* a &ajorit" o #rake pads* new or replace&ent* ha'e #een &an$ act$red instead with linin(s &ade o cera&ic* car#on* &etallic and Ara&id i#er <Twaron or Fe'larPthe sa&e &aterial $sed in #$lletCproo 'ests?+ Fent* the irst iltered ci(arette on the &arket* $sed crocidolite as#estos in its NMicroniteN ilter ro& 0I73 to 0I78+ The irst doc$&ented death related to as#estos was in 0I@8+ In the earl" 0I@@s researchers #e(an to notice a lar(e n$&#er o earl" deaths and l$n( pro#le&s in as#estos &inin( towns+ The irst dia(nosis o as#estosis was &ade in En(land in 0I36+2" the 0I4@s* En(land 0A

A STUDY ON EMPLOYEE MOTIVATION

re($lated 'entilation and &ade as#estosis an e-c$sa#le work related disease* a#o$t ten "ears sooner than the U+S+ The ter& Mesothelio&a was not $sed in &edical literat$re $ntil 0I40* and was not associated with as#estos $ntil so&eti&e in the 0I6@s+ The United States (o'ern&ent and as#estos ind$str" ha'e #een critici)ed or not actin( /$ickl" eno$(h to in or& the p$#lic o dan(ers* and to red$ce p$#lic e-pos$re+ In the late 0I:@s co$rt doc$&ents pro'ed that as#estos ind$str" o icials knew o as#estos dan(ers and tried to conceal the&+ In 9apan* partic$larl" a ter Gorld Gar II* as#estos was $sed in the &an$ act$re o a&&oni$& s$lphate or p$rposes o rice prod$ction* spra"ed $pon the ceilin(s* iron skeletons* and walls o railroad cars and #$ildin(s <d$rin( the 0I8@s?* and $sed or ener(" e icienc" reasons as well+ Prod$ction o as#estos in 9apan peaked in 0I:6 and went thro$(h $ps and downs $ntil a#o$t 0II@* when prod$ction #e(an to drop se'erel"+

3.1.2 Commercially available roofing materials


The weather proofing material is the topmost or outermost layer, exposed to the weather. Many different kinds of materials have been used as weather proofing material: T4 '&4 is roofing made of plant stalks in overlapping layers. Wheat Straw, widely used in England, rance and other parts of Europe. Sea grass, used in coastal areas where there are estuaries such as !cotland. "as a longer life than straw. Claimed to have a life in excess of #$ years. Shingles, called shakes in %orth &merica. !hingles is the generic term for a roofing material that is in many overlapping sections, regardless of the nature of the material. The word is also used specifically to denote shingles made of wood.

0I

A STUDY ON EMPLOYEE MOTIVATION

R%* &%* r. 'ife expectancy, up to ($ years. "owever, young growth red cedar has a short life expectancy. "igh cost. !hould be allowed to breathe.

Hardwood. )ery durable roofing found in Colonial &ustralian architecture, its use now limited to restorations. Slate. "igh cost with a life expectancy of up to *$$ years. !late cleaves into thin sheets, making it much lighter than concrete tiles, though heavier than sheet steel and other light roof coverings.

Stone slab. "eavy stone slabs +not to be confused with slate, -./*. thick were formerly used as roofing tiles in some regions in England. !tone slabs re0uire a very heavyweight roof structure, but their weight makes them storm proof. &n obsolete roofing material.

Ceramic tile. "igh cost, life of more then -$$ years. Imbrex and teg la, style dating back to ancient 1reece and 2ome. !etal sha"es or shingles. 'ong life. "igh cost, suitable for roofs of (3-* pitch or greater. 4ecause of the flexibility of metal, they can be manufactured to lock together, giving durability and reducing assembly time.

!echanically seamed metal. 'ong life. "igh cost, suitable for roofs of low pitch such as $.53-* to (3-* pitch. Concrete, usually reinforced with fibres of some sort. Concrete tiles re0uire a stronger roof structure than slate, as some owners have found to their cost.

#s$halt shingle, made of bitumen embedded in an organic or fiberglass mat, usually covered with colored, man/made ceramic grit. Cheaper than slate or tiles. )arious life span expectancies.

#sbestos shingles. )ery long lifespan, fireproof and low cost but now rarely used because of health concerns.

3@

A STUDY ON EMPLOYEE MOTIVATION

!embrane. Membrane roofing is in large sheets, generally fused in some way at the 6oints to form a continuous surface. %hermosetting $lastic +e.g. E78M rubber,. !ynthetic rubber

sheets adhered together with contact adhesive or tape. 7rimary application is big box store with large open areas and little vertical protrusions. %hermo$lastic +e.g. 7)C, T79, C!7E,. 7lastic sheets welded

together with hot air creating one continuous sheet membrane. Can be rewelded with the exception of C!7E. 'ends itself well to both big box and small roof application because of its hot air weld ability. !odified bit men / heat welded, asphalt adhered or installed with adhesive. &sphalt is mixed with polymers such as &77 or !4!, then applied to fiberglass and3or polyester mat, seams sealed by locally melting the asphalt with heat, hot mopping of asphalt, or adhesive. 'ends itself well to all applications. & ilt'($ )oof ' Multiple plies of asphalt saturated organic felt or coated fiberglass felts. 7lies of felt are adhered with hot asphalt, coal tar pitch or adhesive. S$rayed'in'*lace *oly rethane +oam ,S*(+- / coatings, or in some instances, covered with gravel. +abric *olyester. *%+. ,synthetic +l or $olymer- embedded in fibre glass. !etal roofing. 1enerally a relatively inexpensive building oam sprayed

in/place on the roof, and then coated with a wide variety of

material, unless copper is used. /alvani0ed steel fre0uently manufactured with wavy corrugations to resist lateral flexing and fitted with exposed fasteners. :idely 30

A STUDY ON EMPLOYEE MOTIVATION

used for low cost and durability. !heds are normally roofed with this material. ;nown as 1al iron, it was the most extensively used roofing material of *$th century &ustralia, now replaced in popularity by steel roofing coated with an alloy of <inc and aluminum, claimed to have up to four times the life of galvani<ed steel. Standing'seam metal with concealed fasteners. !echanically seamed metal with concealed fasteners contains sealant in seams for use on very low sloped roofs. +lat'seam metal with soldered seams. G/ 11 =lear windows ha'e #een $sed since the in'ention o (lass to co'er s&all openin(s in a #$ildin(+ The" pro'ided h$&ans with the a#ilit" to #oth let li(ht into roo&s while at the sa&e ti&e keepin( incle&ent weather o$tside+ Jlass is (enerall" &ade ro& &i-t$res o sand and silicates* and is 'er" #rittle+ Modern (lass Nc$rtain wallsN can #e $sed to co'er the entire acade o a #$ildin(+ Jlass can also #e $sed to span o'er a wide roo str$ct$re in a Nspace ra&eN+ C%r mi&1F these are s$ch thin(s as tiles* i-t$res* etc+ =era&ics are &ostl" $sed as i-t$res or co'erin(s in #$ildin(s+ =era&ic loors* walls* co$nterCtops* e'en ceilin(s+ Man" co$ntries $se cera&ic roo in( tiles to co'er &an" #$ildin(s+ =era&ics $sed to #e j$st a speciali)ed or& o cla"Cpotter" irin( in kilns* #$t it has e'ol'ed into &ore technical areas+ F" m More recentl" s"nthetic pol"st"rene or pol"$rethane oa& has #een $sed on a li&ited scale+ It is li(ht wei(ht* easil" shaped and an e-cellent ins$lator+ It is $s$all" $sed as part o a str$ct$ral ins$lated panel where the oa& is sandwiched #etween wood or ce&ent+

3.2 COMPANY PROFILE


The "ear 0I68 saw the #irth o India+ It was also the "ear !YDE1A2AD INDUST1IES LIMITED was o$nded+ O'er the decades* it has #la)ed a pioneerin( path in the i#re 33

A STUDY ON EMPLOYEE MOTIVATION

ce&ent ind$str" and has (rown into a or&ida#le pla"er+ The corporate o ice o !IL is sit$ated at !"dera#ad+ The !IL 1 Q D centers sit$ated at !"dera#ad and >arida#ad s$pport all its &an$ act$rin( $nits to achie'e e-cellenc" in its &an$ act$rin( acti'ities+ The Man$ act$rin( acilities are at !"dera#ad* >arida#ad Q Dar$hera <!ar"ana?* =hennai <TN?* 9asidih <9harkhand?* Gada <Maharashtra?* Vija"awada* Ti&&app$r <AP?*s$tari"a <UP?* 2alasore<Orissa? and Thriss$r<kerala?+ The co&pan" has o$r re(ional o ices Q o'er 68 sales depots all o'er India* all with the p$rpose o pro'idin( con'enient ser'ices to c$sto&ers+ !YDE1A2AD INDUST1IES LIMITED is a la(ship =o&pan" o the =+F+2irla (ro$p o =o&panies* incorporated on 0:th 9$ne 0I68+ !IL has #la)ed a pioneerin( path in the #$ildin( prod$cts ind$str"+ !IL has led the ce&ent ind$str" or well o'er i'e decades+ Toda" !IL is a &$lti prod$ct* &$lti locational or(ani)ation with a or&ida#le network o #ranches* depots* stockiest and personnel spread all o'er India+

!IL #ein( #acked #" the or(ani)ational and technical e-pertise o the 2irlas* also has a 2oard o directors co&prisin( e-perienced personnel ro& 2$siness* >inance and Ind$str"+ The 2oard is chaired #" Mr+=+F+2irla+ !IL,s prod$ct ran(e incl$de >i#re =e&ent roo in( sheets in the na&e o =!A1MINA1 and MALA2A1* A$tocla'ed Aerated =oncrete 2locks and Panels called AE1O=ON* =alci$& Silicate ins$lation prod$ct called !YSIL* 9ointin( &aterial or Jaskets and Plant and &achiner" or these prod$cts+ The !YDE1A2AD INDUST1IES LIMITED* Thriss$r is sit$ated 0@ k& awa" ro& the Thriss$r town+ The e-act place where the co&pan" is sit$ated is Athani* which is an ind$strial area+ This co&pan" was incorporated in the "ear 0IA7 and co&&enced prod$ction in 0IA8 in the na&e as MALA2A1 2UILDINJ P1ODU=TS* which was a joint 'ent$re #" !IL and FSID= <Ferala State Ind$stries De'elop&ent =orporation+ Later in the "ear 3@@7 April the co&pan" was &er(ed with the !IL co&pletel" ro& the FSID=+ And in the sa&e "ear the co&pan" chan(ed its na&e to !YD1A2AD INDUST1IES LIMITED+

34

A STUDY ON EMPLOYEE MOTIVATION

A#o$t 3@@ e&plo"ees are workin( in !IL* Thriss$r as a whole+ In that 00@ e&plo"ees are workin( in plant* :3 are o ice sta s and 0A are #ar(ainin( sta s+ The plant is workin( or 36 ho$rs and there are three shi ts per da"+ The whole plant is co&pletel" a$to&ated+ The !IL Thriss$r plant is prod$cin( onl" the A= roo in( sheets in the na&e o =!A1MINA1+ =har&inar A= 1oo in( Sheets ha'e #een the No+0 roo in( sheets o choice or &ore than 7@ "ears now* pro'idin( roo in( to &illions o low cost ho$ses and to ind$stries* co&&ercial #$sinesses and or se'eral p$#lic $tilities+ =har&inar sheets are widel" known or their s$perior /$alit" and d$ra#ilit"+ The raw &aterials $sed in the prod$ction process are >i#re* l" ash* ra( p$lp and ce&ent+ A&on( these raw &aterials >i#re is i&portin( ro& 2ra)il and =anada and ce&ent is &ainl" #o$(ht ro& A== ce&ents+ The =o&pan" &ainl" sells their prod$cts thro$(h dealers who are selected #" the co&pan"+ The inished prod$cts are &ainl" sold in the so$th India* especiall" in Ta&il Nad$+ The co&pan" has a 'isionar" &ana(e&ent and &oti'ated tea& o d"na&ic workers sharin( co&&on 'ision and workin( in the $nion+ The co&pan" is &o'in( ahead with to inno'ate and pro'ide e-cellent prod$ction+ !IL is pro'idin( to ha'e an operational e icienc" co&pacta#le with (lo#al standards+ As a sociall" or(ani)ation* it has contri#$ted si(ni icantl" towards ecoC riendliness and 'ario$s social ca$ses+ The co&pan" has in'ol'ed in cond$ctin( a lot o co&&$nit" wel are pro(ra&&e+ In this "ear the co&pan" cond$cted a wel are pro(ra&&e na&ed .SOU!1UT!AM 3@@A,+ 3.1.1 Mi11i") )* Vi1i") "5 H!*%r # * I)*31'ri%1 Limi'%* T" m i)' i) /% *%r14i. i) Fi#r% &%m%)' .r"*3&'1 i)*31'r! )* *%(%/". &"m./%m%)' r! .r"*3&'1 )* 1%r(i&%1 '" 1'r%)0'4%) '4% &"r% #31i)%11 "5 #3i/*i)0 .r"*3&'1. >$l il&ent o &arket needs with cost e ecti'e sol$tions or end$rin( and enhanced c$sto&er satis action+ Stri'in( or e-cellence in all the area o co&pan",s operation+

36

A STUDY ON EMPLOYEE MOTIVATION

Inno'ati'e sol$tions to create world class prod$cts and ser'ices osterin( collecti'e wisdo& and co&&it&ent o e&plo"ees to create corporate and (ro$p c$lt$re and 'al$es which the" are pro$d to #e part o +

Maintain e/$ita#le #alance #etween de'elop&ent and en'iron&ental needs o the societ"+

3.1.2 73 /i'! P"/i&! Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speci ied and identi ied needs o c$sto&ers #"

=ontin$es $p(rade o prod$ct 'al$e and #" 2$ildin( c$sto&er responsi'e en'iron&ent

In &akin( and deli'erance o the prod$cts and ser'ices

3.1.3 R%1% r&4 G D%(%/".m%)'.


1esearch and De'elop&ent =enter o !"dera#ad Ind$stries Li&ited is $ll" e/$ipped with latest stateCo Cart technolo("* e/$ip&ent and test acilities incl$din( Pilot Plants sit$ated in $ltra &odern spacio$s #$ildin( co'erin( an area o a#o$t 00@@@ s t o &ain 2$ildin( and a#o$t 08@@@ s t area o Pilot Plant+ !IL* 1 Q D center is reco(ni)ed #" Depart&ent o Science and Technolo(" Jo'ern&ent o India+ HIL 4 (% #%%) &")5%rr%* Bi'4 '4% DSIR N 'i") / AB r* 5"r R G D %55"r'1 i) i)*31'r! 5"r '4% !% r 2;;; i) '4% r% "5 )%B m '%ri /1 5"r HAEROCON INSTA PANELH Dedicated tea& o scientists and en(ineers are constantl" workin( or prod$ct $p(radation* opti&$& $tili)ation o raw &aterials* de'elop&ent o s$#stit$te &aterials* new prod$cts and new prod$ct applications* sa'in( s$#stantial a&o$nt o orei(n e-chan(e or the co$ntr"+The 1 Q D Di'ision has contri#$ted in the ollowin( speci ic areas;

Identi ication and de'elop&ent o en'iron&ent riendl" #$ildin( prod$cts with e&er(in( &arket needs+

37

A STUDY ON EMPLOYEE MOTIVATION

E&phasis on process opti&i)ation* cost red$ction and de'elop&ent o 'al$e added prod$cts+ E ecti'e $tili)ation o ener("* water and waste &aterial+ A#sorption o i&ported technical knowChow+ De'elop&ent o new prod$cts i+e+* Aerocon Insta C Panels* Access >loorin( s"ste&* pressed sheets* ire protection #oards* Li(ht wei(ht AA= 2locks* nonCas#estos jointin( &aterial or a$to&o#ile ind$str" etc+

73 /i'! P"/i&! Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speci ied and identi ied needs o c$sto&ers #"

=ontin$es $p(rade o prod$ct 'al$e and #" 2$ildin( c$sto&er responsi'e en'iron&ent In &akin( and deli'erance o the prod$cts and ser'ices

P4i/"1".4!
!YDE1A2AD INDUST1IES LIMITED is co&&itted to (ood =orporate Jo'ernance+ The =o&pan" has #een ollowin( (ood principles o #$siness o'er the "ears #" ollowin( all the laws and re($lations o the land with an e&phasis on acco$nta#ilit"* tr$steeship* and inte(rit"+ It is o$r responsi#ilit" to ens$re that the or(ani)ation is &ana(ed in a &anner that protects and $rthers the interests o o$r stakeholders+

38

A STUDY ON EMPLOYEE MOTIVATION

3.3. DEPARTMENT PROFILE


The or(ani)ation has &ainl" 7 depart&ents+ The" are 0+ !UMAN 1ESOU1=E DEPA1TMENT 3+ >INAN=E DEPA1TMENT 4+ PU1=!ASE DEPA1TMENT 6+ MA1FETINJ DEPA1TMENT+ 7+ P1ODU=TION DEPA1TMENT 3.3.1 ORGANIIATION CHART OF HUMAN RESOURCE DEPARTMENT Jeneral Mana(er <Gorks?

3:

A STUDY ON EMPLOYEE MOTIVATION

Mana(er Ind$strial 1elations 9r+ Mana(er Esta#lish&ent Sr+ O icer !1 Sec$rit" Ti&e O ice Assistants

The &ana(in( h$&an reso$rce in the or(ani)ation is an i&portant task+ !$&an reso$rce depart&ent is doin( the &ana(e&ent o h$&an reso$rce in the or(ani)ation+ !"dera#ad Ind$stries Li&ited ollows a s"ste& in !1 depart&ent that each a$thorit" co&in( $nder the Jeneral Mana(er <works? has to report directl" to Jeneral Mana(er <Gorks? in the hierarch"+ This will helps to speed $p the co&&$nication low in the or(ani)ation+ 3.3.2 ORGANISATION CHART OF FINANCE DEPARTMENT

Dep$t" Mana(er Acco$nts

Assistant &ana(er

Sr+ Acco$nts O icer

3A

A STUDY ON EMPLOYEE MOTIVATION

Assistants

So$nd inancial decisions ha'e #een one o the critical practices in the s$ccess o !"dera#ad Ind$stries Li&ited* Thriss$r proper plannin( and lon( 'ision o the inancial &ana(ers help the co&pan" to $nder(o to s&ooth sail+ All &onetar" transactions o the co&pan" are handled and #ro$(ht to acco$nt #" the inance depart&ent+ 3.3.3 ORGANISATION CHART OF PURCAHSE DEPARTMENT

Sr+ P$rchase Mana(er

Assistant Mana(er P$rchase

P$rchase O icer

Assistants The p$rchase &ana(er is the onl" person who is the ha'in( the pri&e a$thorit" to &ake orders or the p$rchase o raw &aterials+ A ter re errin( the stock report o raw &aterials and inished (oods* the p$rchase &ana(er p$rchase the rawC &aterials in order to ens$re the contin$o$s low o prod$ction+ 3.3.4 ORGANISATION CHART OF PRODUCTION DEPARTMENT

Prod$ction Mana(er

3I

Dep$t" Mana(er Prod$ction 9r+ Mana(er Prod$ction Shi t in char(e

Dep$t" Mana(er Maintenance 9r+ Mana(er Prod$ction

A STUDY ON EMPLOYEE MOTIVATION

The prod$ction &ana(er and his tea& are responsi#le or reali)in( the 'isions o the co&pan" within constraints o #locka(e+ technical possi#ilit"+ This in'ol'es coordinatin( the operations o 'ario$s prod$ction acti'ities and &aintains a (ood low o work witho$t an"

3.3.+ ORGANISATION CHART OF MARJETING DEPARTMEN

Marketin( Mana(er

Sales Mana(er

1e(ional Sales Mana(er

4@

Area Sales Mana(er Sales O icer

A STUDY ON EMPLOYEE MOTIVATION

3.4. Pr"*3&' Pr"5i/%


3.4.1 C4 rmi) r A%r"&") . )%/1. =har&inar Aerocon Panel is a $ni/$e actor" de'eloped prod$ct that $l ills the ollowin( Jreen 2$ildin( concept+ 1aw &aterial contains $p to 6@O >l" Ash <rec"cled power plant waste?+ E-cellent Ther&al and So$nd Ins$lation+ A (ood ire ratin( $p to 3 hrs+ CDependin( $pon thickness+ >actor" c$red panel CDr" constr$ction at site+ =o&pletel" reClocata#le+ Pro'en s$ita#le or seis&ic and c"clone prone )ones

O'4%r B%)%5i'1, >ast track constr$ction CTon($e and (roo'e joinin( s"ste& allows aster constr$ction+ Li(ht wei(ht Callows eas" handlin( and erection+ E-cellent water Q ter&ite resistance+ =an #e (i'en an" s$r ace inish

A../i& 'i")1, 40

A STUDY ON EMPLOYEE MOTIVATION

=har&inar 1oo in( Sheets are an ideal #$ildin( &aterial or roo in( and sideCcladdin( in; Ind$strialB Power Plant =laddin( =ontrol 1oo& Pre a#ricated site o ices Pre a#ricated !o$ses* =anteens and 1est 1oo&s Partitions Police Stations School 2$ildin(s Telephone E-chan(es ATM =$#icles

3.4.2 C4 rmi) r AC r""5i)0 S4%%'1. =har&inar A= 1oo in( Sheets ha'e #een the No+0 roo in( sheets o choice or &ore than 7@ "ears now+ Pro'idin( roo in( to &illions o low cost ho$ses and to ind$stries* co&&ercial #$sinesses and or se'eral p$#lic $tilities+ =har&inar sheets are widel" known or their s$perior /$alit" and d$ra#ilit"+ S.%&i / F% '3r%1 Stron( Q d$ra#le GeatherCproo Less noise d$rin( rains NonCcorrosi'e

=har&inar =oncreted 1oo in( Sheets are &ade ro& >i#re* Portland ce&ent and 2inder+ >i#re in these sheets acts as rein orce&ent like steel in 1==+ These are owin( to their /$alit"* stren(th Q d$ra#ilit"+ These are &an$ act$red to e-ceed the re/$ire&ents o stren(th speci ied in the rele'ant Indian standards+ S' )* r*1 IS; 67IC0II3 Speci ication or =orr$(ated and Se&iC=orr$(ated As#estos =e&ent Sheets+

43

A STUDY ON EMPLOYEE MOTIVATION

IS; 4@@: C 0III =ode o practice or la"in( o As#estos =e&ent Sheets* PartCI* =orr$(ated Sheets+ IS; 0838 <Part4? 0II6 C 1oo in( ittin(s+

A../i& 'i")1 =har&inar 1oo in( Sheets are an ideal #$ildin( &aterial or roo in( and sideCcladdin( in; Ind$strial #$ildin(s o all t"pes >ood Stora(e Jodowns Gareho$ses Q =old Stora(es Po$ltr" ar&s* dair" ar&s and other a(ric$lt$ral sheds Jara(es* Verandahs and O$tho$ses !o$ses School #$ildin(s P$#lic Utilit" Sheds =oolin( Towers =ine&a !alls Stadi$&s 1ailwa" Q 2$s Stations

CHAPTER-4 4. ANALYSIS AND INTERPRETATION OF DATA


4.1 DESCRIPTIVE STATISTICS 4.1.1 R%1.")1% #"3' '4% 13.."r' 5r"m '4% HR *%. r'm%)'
44

A STUDY ON EMPLOYEE MOTIVATION

SL NO PARTICULAR 0 3 4 6 7 !i(hl" satis ied Satis ied Ne$tral Dissatis ied !i(hl" satis ied Total
70 60 50 40 30 20 10 0 Highly Satisfied Satisfied 36 58

NUMBER OF RESPONDENTS 0A 3I 4 @ @ 7@ <Ta#le 6+0? PERCENTAGE 48 7A 8 @ @ 0@@

Series1

6 0 Netural Dissatisfied 0 highly Dissatisfied

<=hart 6+0? INTERPRETATION The ta#le shows that 7AO o the respondents are satis ied with the s$pport the" are (ettin( ro& the !1 depart&ent+

4.1.2 M ) 0%m%)' i1 i)'%r%1'%* i) m"'i( 'i)0 '4% %m./"!%%1


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total NUMBER OF RESPONDENTS 3: 3@ 4 @ @ 7@ PERCENTAGE 76 6@ 8 @ @ 0@@

46

A STUDY ON EMPLOYEE MOTIVATION

<Ta#le 6+3?

Management is interested in motivating the employees


60 50 40 30 20 10 0 Strongly Agree Agree Netural 3 0 Disagree 0 Strongly Disagree 54 40 Series1

<=hart 6+3?

INTERPRETATION The ta#le shows that 76O o the respondents are stron(l" a(reein( that the &ana(e&ent is interested in &oti'atin( the e&plo"ees+

4.1.3 T4% '!.% "5 i)&%)'i(%1 m"'i( '%1 !"3 m"r%


SL NO PARTICULAR 0 3 4 NUMBER OF RESPONDENTS >inancial Incenti'es 07 Non inancial Incenti'es I 2oth 38 Total 7@ <Ta#le 6+4? PERCENTAGE 4@ 0A 73 0@@

47

A STUDY ON EMPLOYEE MOTIVATION

The type of incentives motivates you more

30% inan!ial "n!enti#es 52% 18% Non inan!ial "n!enti#es $oth

<=hart 6+4?

INTERPRETATION The ta#le shows that 73O o the respondents are e-pressin( that #oth inancial and non inancial incenti'es will e/$all" &oti'ate the&+

4.1.4 S 'i15 &'i") Bi'4 '4% .r%1%)' i)&%)'i(%1 1&4%m%


SL NO PARTICULAR 0 3 4 6 7 !i(hl" satis ied Satis ied Ne$tral Dissatis ied !i(hl" satis ied Total <Ta#le 6+6? NUMBER OF RESPONDENTS 0A 3I 4 @ @ 7@ PERCENTAGE 48 7A 8 @ @ 0@@

48

A STUDY ON EMPLOYEE MOTIVATION

Satisfaction with the present incentives provided by the organization


70% 60% 50% 40% 30% 20% 10% 0% Highly Satisfied Satisfied Netural 6% 0% Dissatisfied 0% highly Dissatisfied 36% 58%

<=hart 6+6?

INTERPRETATION The ta#le shows that 7AO o the respondents are satis ied with the present incenti'e sche&e o the or(ani)ation+

6+0+7

T4% &"m. )! i1 % 0%r)%11 i) r%&"0)i2i)0 )* &9)"B/%*0i)0 %m./"!%%>1 B"r9

SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total

NUMBER OF RESPONDENTS 0A 3I 4 @ @ 7@ <Ta#le 6+7? PERCENTAGE 76 7A 8 @ @ 0@@

4:

A STUDY ON EMPLOYEE MOTIVATION

Eagerness of the company in acknowledging the work of employees


70% 60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 6% 0% Disagree 0% Strongly Disagree 36% 58%

<=hart 6+7?

INTERPRETATION >ro& the st$d"* 7AO o e&plo"ees a(reed that the co&pan" is ea(er in reco(ni)in( and acknowled(in( their work* 48O stron(l" a(reed and onl" 8O showed ne$tral response+

4.1.-.1 P%ri"*i& / i)&r% 1% i) 1 / r!


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+8? NUMBER OF RESPONDENTS 03 34 4 I 4 7@ PERCENTAGE 36 68 8 0A 8 0@@

4A

A STUDY ON EMPLOYEE MOTIVATION

Periodical increase in salary


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46%

24% 18% 6% 6%

Series1

Strongly Agree

Agree

Netural

Disagree

Strongly Disagree

<=hart 6+8? INTERPRETATION The ta#le shows 68O o e&plo"ees a(ree that there is a periodical increase in the salar"+

4.1.-.2 J"# S%&3ri'! %Ci1'i)0 i) '4% &"m. )!.


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+:? NUMBER OF RESPONDENTS 07 0A 00 4 4 7@ PERCENTAGE 4@ 48 33 8 8 0@@

4I

A STUDY ON EMPLOYEE MOTIVATION

Job security exist in the company


40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 6% 6% 30% 22% 36%

<=hart 6+:?

INTERPRETATION The ta#le shows 47O o e&plo"ees a(ree with (ood jo# sec$rit" e-ist in the co&pan"+

4.1.-.3 G""* r%/ 'i")1 Bi'4 '4% &"-B"r9%r1.


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+A? NUMBER OF RESPONDENTS 07 3: A @ @ 7@ PERCENTAGE 4@ 76 08 @ @ 0@@

6@

A STUDY ON EMPLOYEE MOTIVATION

ood relations with co!workers


60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 0% Disagree 0% Strongly Disagree 30% 16% 54%

<=hart 6+A? INTERPRETATION The ta#le shows 76O o the respondents a(ree that the" ha'e (ood relations with coCworker+

4.1.-.4 E55%&'i(% .%r5"rm )&% ..r i1 / 1!1'%m.


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+I? NUMBER OF RESPONDENTS 0@ 34 A 8 4 7@ PERCENTAGE 3@ 68 08 03 8 0@@

60

A STUDY ON EMPLOYEE MOTIVATION

Effective performance appraisal system"


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 20% 16% 12% 6% 46%

<=hart 6+I? INTERPRETATION The ta#le shows 68O o the respondents a(ree to e ecti'e per or&ance appraisal s"ste& e-istin( in the co&pan"+

4.1.-.+ E55%&'i(% .r"m"'i") / ".."r'3)i'i%1 i) .r%1%)' $"#F


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+0@? NUMBER OF RESPONDENTS I 38 I 4 4 7@ PERCENTAGE 0A 73 0A 8 8 0@@

63

A STUDY ON EMPLOYEE MOTIVATION

Effective promotional opportunities in present #ob


60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 18% 18% 6% Disagree 6% Strongly Disagree

52%

<Ta#le 6+0@?

INTERPRETATION The ta#le shows 73O o the respondents a(ree with e ecti'e pro&otional opport$nities in their present jo#+

4.1.-.- G""* 1 5%'! m% 13r%1 %Ci1'i)0 i) '4% "r0 )i2 'i").


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+00? NUMBER OF RESPONDENTS 07 34 4 8 4 7@ PERCENTAGE 4@ 68 8 03 8 0@@

64

A STUDY ON EMPLOYEE MOTIVATION

ood safety measures existing in the organization"


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46%

30%

12% 6% Strongly Agree Agree Netural Disagree 6% Strongly Disagree

<=hart 6+00?

INTERPRETATION The ta#le shows 68O o the respondents a(ree that there is a (ood sa et" &eas$re e-istin( in the co&pan"+

4.1.-.6 P%r5"rm )&% ..r i1 / &'i(i'i%1 r% 4%/.53/ '" 0%' m"'i( '%*.
SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+03? NUMBER OF RESPONDENTS I 34 8 4 I 7@ PERCENTAGE 0A 68 03 4 0A 0@@

66

A STUDY ON EMPLOYEE MOTIVATION

Performance appraisal activities are helpful to get motivated


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 46%

18% 12% 6%

18%

<=hart 6+03?

INTERPRETATION The ta#le shows 68O o the respondents a(ree that the per or&ance appraisal acti'ities are help $l to (et &oti'ated+

4.1.-.8 S3.."r' 5r"m '4% &"-B"r9%r i1 4%/.53/ '" 0%' m"'i( '%*
SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le 6+04? NUMBER OF RESPONDENTS 03 3I @ 8 4 7@ PERCENTAGE 3@ 68 @ 03 8 0@@

67

A STUDY ON EMPLOYEE MOTIVATION

Support from the co!worker is helpful to get motivated


70% 60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree 0% Netural Disagree Strongly Disagree 24% 12% 6% 58%

<=hart 6+04?

INTERPRETATION The ta#le shows 7AO o the respondents a(ree that the s$pport ro& the coCworker is help $l to (et &oti'ated+

4.1.-.: C r%%r *%(%/".m%)' ".."r'3)i'i%1 r% 4%/.53/ '" 0%' m"'i( '%*


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total <Ta#le No+6+06? NUMBER OF RESPONDENTS 0@ 38 3 6 A 7@ PERCENTAGE 3@ 73 6 A 08 0@@

68

A STUDY ON EMPLOYEE MOTIVATION

60% 52% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Neutral Disagree Strongly Disagree 20% 16% 4% 8%

<=hart 6+06? INTERPRETATION The ta#le shows 73O o the respondents a(ree that the career de'elop&ent opport$nities are help $l to (et &oti'ated+

4.1.6 F &'"r1 B4i&4 m"'i( '%1 !"3 '4% m"1'.


SL NO PARTICULAR 0 3 4 6 7 Salar" increase Pro&otion Lea'e Moti'ational talk 1eco(nition Total <Ta#le 6+07? NUMBER OF RESPONDENTS 30 07 4 7 8 7@ PERCENTAGE 63 4@ 8 0@ 03 0@@

6:

A STUDY ON EMPLOYEE MOTIVATION

12% 10% 6% 30% 42%

Salary in!rease %ro&otion 'ea#e (oti#ational tal) *e!ognition

<=hart 6+07?

INTERPRETATION
The ta#le shows that the 63O o the respondent is respondin( that increase in salar" will &oti'ate the& the &ost+

4.1.8 I)&%)'i(%1 )* "'4%r #%)%5i'1 Bi// i)5/3%)&% !"3r .%r5"rm )&%


SL NO PARTICULAR 0 3 4 In l$ence Does not in l$ence No opinion Total <Ta#le 6+08? NUMBER OF RESPONDENTS 43 03 8 7@ PERCENTAGE 86 36 03 0@@

6A

A STUDY ON EMPLOYEE MOTIVATION

12% 24% 64% "nfluen!e Does not influen!e No o+inion

<=hart 6+08?

INTERPRETATION The ta#le shows 86O o the respondents responded that incenti'es and other #ene its will in l$ence their per or&ance

4.1.: M ) 0%m%)' i)("/(%1 !"3 i) *%&i1i") m 9i)0 B4i&4 r% &"))%&'%* '" !"3r *%. r'm%)'.
SL NO PARTICULAR 0 3 4 Yes No Occasionall" Total <Ta#le 6+0:? NUMBER OF RESPONDENTS 6: @ 4 7@ PERCENTAGE I6 @ 8 0@@

6I

A STUDY ON EMPLOYEE MOTIVATION

0%

6%

,4%

-es

No

.!!asionally

<=hart 6+0:? INTERPRETATION The ta#le shows I6O o the respondents a(ree that the" the Mana(e&ent in'ol'e the& in decision &akin( which are connected to "o$r depart&ent+

1.2 I2+.).2%I#3 S%#%IS%ICS

H", There is no si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+

Incenti'es E&plo"ee per or&ance

Mean 0+:3 0+7@

Std+ De'iation +7:4 +:@: C"rr%/ 'i")1

N 7@ 7@

Incenti'es 7@

Incenti'es Pearson =orrelation 0

E&plo"ee per or&ance +877<RR?

A STUDY ON EMPLOYEE MOTIVATION

E&plo"ee per or&ance

Si(+ <3Ctailed? S$& o S/$ares and =rossCprod$cts =o'ariance N Pearson =orrelation

+ 08+@A@ +43A 7@ +877<RR?

+@@@ 04+@@@ +387 7@ 0 + 36+7@@ +7@@ 7@

Si(+ <3Ctailed? +@@@ S$& o S/$ares 04+@@@ and =rossCprod$cts =o'ariance +387 N 7@ RR =orrelation is si(ni icant at the @+@0 le'el <3Ctailed?+ I)5%r%)&%,

Since the =orrelation is si(ni icant at the @+@0 le'el <3Ctailed? the n$ll h"pothesis that is DT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) i)&%)'i(%1 )* %m./"!%%>1 .%r5"rm )&%E is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+

H", There is no si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation Std+ De'iation 0+@47 0+40: C"rr%/ 'i")1 career de'elop&ent opport$nities career de'elop&ent opport$nities 70 Pearson =orrelation 0 e-tent o &oti'ation +I@I<RR?

Mean career de'elop&ent opport$nities e-tent o &oti'ation 4+:@ 4+48

N 7@ 67

A STUDY ON EMPLOYEE MOTIVATION

Si(+ <3Ctailed? S$& o S/$ares and =rossC prod$cts =o'ariance N e-tent o Pearson &oti'ation =orrelation Si(+ <3Ctailed? S$& o S/$ares and =rossC prod$cts =o'ariance N RR =orrelation is si(ni icant at the @+@0 le'el <3Ctailed?+ I)5%r%)&%,

+ 73+7@@ 0+@:0 7@ +I@I<RR? +@@@ 73+000 0+0A6 67

+@@@ 73+000 0+0A6 67 0 + :8+400 0+:46 67

Since the =orrelation is si(ni icant at the @+@0 le'el <3Ctailed? the n$ll h"pothesis that is KT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) & r%%r *%(%/".m%)' ".."r'3)i'i%1 )* '4% %C'%)' "5 %m./"!%% m"'i( 'i")L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation H", There is no si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ Std+ De'iation 0+064 0+477

Mean Per or&ance appraisal s"ste& E-tent o Moti'ation 3+6@ 3+8@

N 7@ 7@

C"rr%/ 'i")1 per or&ance appraisal s"ste& Per or&ance appraisal s"ste& Pearson =orrelation Si(+ <3Ctailed? S$& o S/$ares and =rossC 0 + 86+@@@

E-tent o Moti'ation +I83<RR? +@@@ :4+@@@

73

A STUDY ON EMPLOYEE MOTIVATION

prod$cts =o'ariance 0+4@8 N 7@ E-tent o Pearson +I83<RR? Moti'ation =orrelation Si(+ <3Ctailed? +@@@ S$& o S/$ares and =rossC :4+@@@ prod$cts =o'ariance 0+6I@ N 7@ RR =orrelation is si(ni icant at the @+@0 le'el <3Ctailed?+ I)5%r%)&%, Since the =orrelation is si(ni icant at the @+@0 le'el <3Ctailed? the n$ll h"pothesis that is KT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) .%r5"rm )&% ..r i1 / 1!1'%m )* '4% %C'%)' "5 m"'i( 'i")L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ H", There is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+ Std+ De'iation +8:@ 0+00I C"rr%/ 'i")1 E&plo"ee relations Pearson =orrelation Si(+ <3Ctailed? 0 + E-tent o &oti'ation +A::<RR? +@@@ 0+6I@ 7@ 0 + I@+@@@ 0+A4: 7@

Mean E&plo"ee relations E-tent o &oti'ation 0+A8 3+0A

N 7@ 7@

74

A STUDY ON EMPLOYEE MOTIVATION

S$& o S/$ares and =rossC 33+@3@ prod$cts =o'ariance +66I N 7@ Pearson +A::<RR? =orrelation Si(+ <3Ctailed? +@@@ S$& o S/$ares and =rossC 43+38@ prod$cts =o'ariance +87A N 7@ RR =orrelation is si(ni icant at the @+@0 le'el <3Ctailed?+ I)5%r%)&%,

43+38@ +87A 7@ 0 + 80+4A@ 0+374 7@

Since the =orrelation is si(ni icant at the @+@0 le'el <3Ctailed? the n$ll h"pothesis that is KThere is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+

CHAPTER-+ +.1 SUMMARY


This doc$&ent ai&s at pro'idin( e&plo"ees and &ana(e&ent &e&#ers with the in or&ation that can #e #ene icial #oth personall" and pro essionall"+ E'er" #$siness enterprise has &$ltiple o#jecti'es incl$din( o ade/$ate pro it or pa"&ent o a reasona#le rate o ret$rn to the owners and or in'est&ent in #$siness thro$(h satis action o c$sto&ers* &aintenance o a contended work orce and creation o a p$#lic i&a(e+ The #asic jo# o &ana(e&ent o an"

76

A STUDY ON EMPLOYEE MOTIVATION

#$siness is the e ecti'e $tili)ation o a'aila#le h$&an reso$rces* technolo(ical* inancial and ph"sical reso$rces or the achie'e&ent o the #$siness o#jecti'es+ This project entitled as DE&plo"ee &oti'ationE was done to ind o$t the actors which will &oti'ate the e&plo"ees+ The st$d" $ndertakes 'ario$s e orts to anal")e all o the& in (reat details+ The researcher in this project at the o$tset (i'es the clear idea o the entire depart&ent e-istin( in the co&pan"+ >ro& the st$d"* the researcher was a#le to ind so&e o the i&portant actors which &oti'ate the e&plo"ees+ >actors like inancial incenti'es and non inancial in'enti'e* per or&ance appraisal s"ste&* (ood relationship with coCworkers* pro&otional opport$nities in the present jo#* e&plo"ee participation in decision &akin( are 'er" &$ch e ect the le'el e&plo"ee &oti'ation+ It is also clear ro& the st$d" that the co&pan" is so ea(er in &oti'atin( their e&plo"ees and their present e ort or it so ar e ecti'e+ The h$&an reso$rces can pla" an i&portant role in the reali)ation o the o#jecti'es+ E&plo"ees work in the or(ani)ation or the satis action o their needs+ I the h$&an reso$rces are not properl" &oti'ated* the &ana(e&ent will not #e a#le to acco&plish the desired res$lts+ There ore* h$&an reso$rces sho$ld #e &ana(ed with $t&ost care to inspire* enco$ra(e and i&pel the& to contri#$te their &a-i&$& or the achie'e&ent o the #$siness o#jecti'es+

+.2 FINDINGS
The indin(s o the st$d" are ollows The !"dera#ad Ind$stries Li&ited has a well de ined or(ani)ation str$ct$re+ There is a har&onio$s relationship is e-ist in the or(ani)ation #etween e&plo"ees and &ana(e&ent+ The e&plo"ees are reall" &oti'ated #" the &ana(e&ent+ The e&plo"ees are satis ied with the present incenti'e plan o the co&pan"+

77

A STUDY ON EMPLOYEE MOTIVATION

Most o

the workers a(reed that the co&pan" is ea(er in reco(ni)in( and

acknowled(in( their work+ The st$d" re'eals that there is a (ood relationship e-ists a&on( e&plo"ees+ Majorit" o the e&plo"ees a(reed that there jo# sec$rit" to their present jo#+ The co&pan" is pro'idin( (ood sa et" &eas$res or ens$rin( the e&plo"ees sa et"+ >ro& the st$d" it is clear that &ost o e&plo"ees a(rees to the act that per or&ance appraisal acti'ities and s$pport ro& the coworkers in help $l to (et &oti'ated+ The st$d" re'eals that increase in the salar" will &oti'ates the e&plo"ees &ore+ The incenti'es and other #ene its will in l$ence the per or&ance o the e&plo"ees+

+.3 SUGGESTIONS
The s$((estions or the indin(s ro& the st$d" are ollows Most o the e&plo"ees a(ree that the per or&ance appraisal acti'ities are help $l to (et &oti'ated* so the co&pan" sho$ld tr" to i&pro'e per or&ance appraisal s"ste&* so that the" can i&pro'e their per or&ance+

78

A STUDY ON EMPLOYEE MOTIVATION

Non inancial incenti'e plans sho$ld also #e i&ple&ented% it can i&pro'e the prod$cti'it" le'el o the e&plo"ees+

Or(ani)ation sho$ld (i'e i&portance to co&&$nication #etween e&plo"ees and (ain coCordination thro$(h it+

Skills o the e&plo"ees sho$ld #e appreciated+ 2etter carrier de'elop&ent opport$nities sho$ld #e (i'en to the e&plo"ees or their i&pro'e&ent+

I the centrali)ed s"ste& o &ana(e&ent is chan(ed to a decentrali)ed one* then there wo$ld #e acti'e and co&&itted participation o sta or(ani)ation or the s$ccess o the

+.4 LIMITATIONS OF THE STUDY


The li&itations o the st$d" are the ollowin( The data was collected thro$(h /$estionnaire+ The responds ro& the respondents &a" not #e acc$rate+

7:

A STUDY ON EMPLOYEE MOTIVATION

The sa&ple taken or the st$d" was onl" 7@ and the res$lts drawn &a" not #e acc$rate+ Since the or(ani)ation has strict control* it acts as another #arrier or (ettin( data+ Another di ic$lt" was 'er" li&ited ti&eCspan o the project. Lack o e-perience o 1esearcher+

+.+ CONCLUSION
The st$d" concl$des that* the &oti'ational pro(ra& proced$re in !YDE1A2AD INDUST1IES LTD is o$nd e ecti'e #$t not hi(hl" e ecti'e+ The st$d" on e&plo"ee &oti'ation hi(hli(hted so &an" actors which will help to &oti'ate the e&plo"ees+ The st$d" was cond$cted a&on( 7@ e&plo"ees and collected in or&ation thro$(h str$ct$red

7A

A STUDY ON EMPLOYEE MOTIVATION

/$estionnaire+ The st$d" helped to indin(s which were related with e&plo"ee &oti'ational pro(ra&s which are pro'ided in the or(ani)ation+ The per or&ance appraisal acti'ities reall" pla" a &ajor role in &oti'atin( the e&plo"ees o the or(ani)ation+ It is a &ajor actor that &akes an e&plo"ee eels (ood in his work and res$lts in his satis action too+ The or(ani)ation can still concentrate on speci ic areas which are e'ol'ed ro& this st$d" in order to &ake the &oti'ational pro(ra&s &ore e ecti'e+ Onl" i the e&plo"ees are properl" &oti'atedC the" work well and onl" i the" work well the or(ani)ation is (oin( to #ene it o$t it+ Steps sho$ld #e taken to i&pro'e the &oti'ational pro(ra&s proced$re in the $t$re+ The s$((estions o this report &a" help in this direction+

+.- SCOPE FOR FUTURE RESEARCH


The present st$d" on e&plo"ee &oti'ation helps to (et clear pict$re a#o$t the actors which &oti'ates the e&plo"ees+ This in t$rn helps the &ana(e&ent to or&$late s$ita#le polic" to &oti'ate the e&plo"ees+ !ence* the &oti'ational le'el o the e&plo"ees &a" also chan(e+

7I

A STUDY ON EMPLOYEE MOTIVATION

The actors that &oti'ate the e&plo"ees &a" chan(e with chan(e in ti&e #eca$se the needs o e&plo"ees too chan(e with chan(e in ti&e+ So contin$o$s &onitorin( and close o#ser'ation o actors that &oti'ate the e&plo"ees is necessar" to &aintain a co&petent work orce+ Onl" with a co&petent work orce an or(ani)ation can achie'e its o#jecti'e+ Moreo'er* h$&an reso$rce is the &ost 'al$a#le asset to an" or(ani)ation+ A $rther st$d" with in dept anal"sis to know to what e-tent these actors &oti'ate the e&plo"ees is re/$ired+

8@

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