<PROJECT NAME>

PROJECT QUALITY MANAGEMENT PLAN

Version <1.0>
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<Project Name>
VERSION HISTORY
Version
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1.0 <Author name> <mm/dd/yy> <name> <mm/dd/yy> <reason>
[Provide inormation on ho! the development and distri"ution o the Project Quality
Management Plan# up to the inal point o approval# !as controlled and trac$ed. %se
the ta"le "elo! to provide the version num"er# the author implementin& the version# the
date o the version# the name o the person approvin& the version# the date that
particular version !as approved# and a "rie description o the reason or creatin& the
revised version.]
UP Templ%te Version& 11/30/06
Page 2 of 9
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<Project Name>
Note to the Author
['his document is a template o a Project Quality Management Plan document or a
pro(ect. 'he template includes instructions to the author# "oilerplate te)t# and ields that
should "e replaced !ith the values speciic to the pro(ect.
*lue italici+ed te)t enclosed in s,uare "rac$ets ([te)t]) provides instructions to
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content included in this document.
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TA!LE O' CONTENTS
( INTRO$UCTION)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))*
1.1 Purpose of The Project Quality Manageent Plan........................................!
+ PROJECT QUALITY MANAGEMENT OVERVIE,)))))))))))))))))))))))))))))))))))))))))))))))))))))*
2.1 "rgani#ation$ %esponsi&ilities$ an' (nterfaces...............................................!
2.2 Tools$ )n*ironent$ an' (nterfaces................................................................!
- PROJECT QUALITY MANAGEMENT)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))*
3.1 Quality Planning.............................................................................................6
3.1.1 +efine Project Quality...............................................................................6
3.1.2 Measure Project Quality............................................................................6
3.2 Quality ,ssurance..........................................................................................6
3.2.1 ,naly#e Project Quality.............................................................................6
3.2.2 (pro*e Project Quality.............................................................................6
3.3 Quality -ontrol...............................................................................................6
APPEN$I. A& PROJECT QUALITY MANAGEMENT PLAN APPROVAL))))))))))))))))))))))/
APPEN$I. !& RE'ERENCES))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))0
APPEN$I. C& 1EY TERMS))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))2
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<Project Name>
1 INTRO$UCTION
1.1 PURPOSE O' THE PROJECT QUALITY MANAGEMENT PLAN
[Provide the purpose o the Pro(ect Euality 2ana&ement Plan. 'his document
should "e tailored to it the particular pro(ect needs. Identiy !hich pro(ect(s)#
product(s)# and/or the portion o the pro(ect lie cycle that are covered "y this plan
and the overall ,uality o"(ectives or this pro(ect.]
The Project Quality Manageent Plan 'ocuents the necessary inforation
re/uire' to effecti*ely anage project /uality fro project planning to 'eli*ery. (t
'efines a project0s /uality policies$ proce'ures$ criteria for an' areas of application$
an' roles$ responsi&ilities an' authorities.
The Project Quality Manageent Plan is create' 'uring the Planning Phase of the
project. (ts inten'e' au'ience is the project anager$ project tea$ project
sponsor an' any senior lea'ers 1hose support is nee'e' to carry out the plan.
+ PROJECT QUALITY MANAGEMENT OVERVIE,
2.1 ORGANI3ATION4 RESPONSI!ILITIES4 AN$ INTER'ACES
[+escri&e the priary roles an' responsi&ilities of the project staff as it relates to
the practice of Pro5e6t Q7%lit" M%n%8ement. (n'icate responsi&ilities for acti*ities
such as entoring or coaching$ au'iting 1or2 pro'ucts$ au'iting processes$
participating in project re*ie1s$ etc.]
N%me Role Q7%lit" Responsi9ilit"
[Fohn 5oe] Pro(ect 2ana&er Euality mentorin& G coachin&
[Fane 5oe] 'eam 7ead Euality audits
<1ame> <0ole> <0esponsi"ility>
2.2 TOOLS4 ENVIRONMENT4 AN$ INTER'ACES
[7ist and deine the data elements the ,uality tools that !ill "e used to measure
pro(ect ,uality and level o conormance to deined ,uality standards/metrics.]
Tool $es6ription
[*enchmar$in&
]
[Industry reco&ni+ed "enchmar$s]
<'ool 1ame> <'ool 5escription>
- PROJECT QUALITY MANAGEMENT
,t the highest of le*els Quality Manageent in*ol*es planning$ 'oing$ chec2ing$
an' acting to ipro*e project /uality stan'ar's. PM( PM3"4 &rea2s the practice
of Quality Manageent into three process groups5 Quality Planning 6QP7$ Quality
,ssurance 6Q,7 an' Quality -ontrol 6Q-7. The follo1ing sections 'efine ho1 this
project 1ill apply each of these practice groups to 'efine$ onitor an' control
/uality stan'ar's.
3.1 QUALITY PLANNING
[Identiy !hich ,uality standards are relevant to the pro(ect and ho! to satisy
them. Identiy and deine appropriate ,uality metrics and measures or standards
or pro(ect processes# product unctionality# re&ulatory compliance re,uirements#
pro(ect delivera"les# pro(ect mana&ement perormance# documentation# testin&#
etc. Identiies the acceptance criteria or pro(ect delivera"les and product
Page ! of 9
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<Project Name>
perormance]
-)()( $e:ine Pro5e6t Q7%lit"
[Identiy ,uality standards and e)pectations or customers# the pro(ect#
or&ani+ation and ederal re&ulations# deine customer and pro(ect &oals# ,uality
standards# critical success actors# and metrics or !hich to measure success# and
outline acceptance criteria or pro(ect delivera"les and product perormance.]
-)()+ Me%s7re Pro5e6t Q7%lit"
[Identiy desired metrics and related monitorin& processes or !hich to measure
,uality standard# develop a plan or measurin& ,uality# deine methods o data
collection and archivin&# and document timerame or measurement and metrics
reportin&.]
3.2 QUALITY ASSURANCE
[Identiy and deine those actions# and the metrics to measure them# that provide
the conidence that pro(ect ,uality is in act "ein& met and has "een achieved.
0elate these actions to the ,uality standards deined in the plannin& section o this
document.]
-)+)( An%l";e Pro5e6t Q7%lit"
[Analy+e ,uality data# document opportunities or improvement and apply !hat
!as learned rom ,uality analysis to eliminate &aps "et!een current and desired
levels o perormance.]
-)+)+ Impro#e Pro5e6t Q7%lit"
[Identiy !ays o doin& thin&s "etter# cheaper# and/or aster. 4or pro(ects# identiy
!ays o eliminatin& unsatisactory perormance.]
3.3 QUALITY CONTROL
[Identiy those monitorin& and controllin& actions that !ill "e conducted to control
,uality throu&hout the pro(ectHs lie. 5eine ho! it !ill "e determined that ,uality
standards comply !ith the deined standards outlined earlier in this document.
Identiy o!ners o on&oin& monitorin& and improvement o pro(ect processes.]
Page 6 of 9
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<Project Name>
Appeni< A& Pro5e6t Q7%lit" M%n%8ement Pl%n Appro#%l
The un'ersigne' ac2no1le'ge they ha*e re*ie1e' the <Pro(ect 1ame> Pro5e6t
Q7%lit" M%n%8ement Pl%n an' agree 1ith the approach it presents. -hanges to
this Pro5e6t Q7%lit" M%n%8ement Pl%n 1ill &e coor'inate' 1ith an' appro*e' &y
the un'ersigne' or their 'esignate' representati*es.
[7ist the individuals !hose si&natures are desired. ;)amples o such individuals
are *usiness 3te!ard# Pro(ect 2ana&er or Pro(ect 3ponsor. Add additional lines
or si&nature as necessary. Althou&h si&natures are desired# they are not al!ays
re,uired to move or!ard !ith the practices outlined !ithin this document.]
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Appeni< !& Re:eren6es
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documents reerenced in this document. Add ro!s to the ta"le as necessary.]
The follo1ing ta&le suari#es the 'ocuents reference' in this 'ocuent.
$o67ment
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Appeni< C& 1e" Terms
[Insert terms and deinitions used in this document. Add ro!s to the ta"le as
necessary. 4ollo! the lin$ "elo! to or deinitions o pro(ect mana&ement terms
and acronyms used in this and other documents.
http///!!!?.cdc.&ov/cdcup/li"rary/other/help.htm
The follo1ing ta&le pro*i'es 'efinitions for ters rele*ant to this 'ocuent.
Term $e:inition
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<term> <deinition>
<term> <deinition>
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