Scenario

You are working in Careers Advice for IT personnel. You have been asked
by your line manger to produce a small booklet on valued employee
attributes and communication barriers.
TASK 1 (P1)
In first part of your booklet, explain different employee attributes valued by the
potential employers. Give a list of your findings in a table format.
TASK 2 (P2)
In second part of your booklet, explain the principles of efective communication
which include general skills interpersonal skills and written communication skills.
!ive two examples for each skill subset.
TASK 3
In 3
rd
part of your booklet,
a) Describe the potential barriers to effective communication by giving appropriate
examples.
b) Considering the barriers that you have identi"ed in #$ explain
what can be used to reduce the impact of these. %xplain how the
mechanism can be used and why it may work.