P O Box 1891 Longview, TX, 75606 (903)240-6090 melindas.ms@gmail.

com
Melinda Singleton

Professional Summary
Proficient in customer service and greeting customers. Passionate and motivated, with a drive for
excellence. Five years in public service and retail positions.
Skills
Active listening
Judgment and decision making
Critical thinking
Service oriented
Microsoft-Office: Excel, Access, Word, PowerPoint, and Outlook
Human Relations SkillsWork Etiquette
Keyboarding
Computer File Management
Customer Services Communication
Ten Key by touch
Business EtiquetteDress, Meeting, and Phone
Experience
Warehouse Feb. 2014-Present
Aaon Coil ProductsLongview, TX
Receive and count stock items, and record data manually or using computer
Verify inventory computations by comparing them to physical counts of stock, and investigate
discrepancies and adjust errors
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms or
other areas
Drive trucks in order to pick up incoming stock or to deliver parts to designated locations
Assembler II May 2002-Sep. 2013
FlextronicsLongview, TX
Activities making products from start to finish
Inspection of work before it is moved to the next department or shipped

Cashier Feb. 2001-Jan. 2002
Food Fast #74Longview, TX
Compile and maintain non-monetary reports and records
Compute and record totals of transactions
Stock shelves, and mark prices on shelves and items
Supervise others and provide on-the-job training
Sort, count, and wrap currency and coins
P O Box 1891 Longview, TX, 75606 (903)240-6090 melindas.ms@gmail.com
Melinda Singleton

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as
mopping floors and emptying trash
Calculate total payments received during a time period, and reconcile this with total sales
Sell tickets and other items to customers
Greet customers entering establishments
Establish or identify prices of goods, services or admission, and tabulate bills using calculators,
cash registers, or optical price scanners
Front Desk/Night Audit Nov. 1998-Dec. 2000
TravelodgeLongview, TX
Greet, register, and assign rooms to guest of hotels or motels
Verify customers credit, and establish how the customer will pay for the accommodation
Contact housekeeping or maintenance staff when guests report problems
Issue room keys
Make and confirm reservations
Keep records of room availabilities and guests accounts, manually or using computers
Perform bookkeeping activities such as balancing accounts and conducting nightly audits
Compute bills, collect payments, and make change for guests
Record guest comments or complaints, referring customers to managers as necessary
Trasmit and receive messages, using telephones or telephone switchboards
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make
recommendations regarding shopping, dining, or entertainment
Prepare for basic food service, such as setting up continental breakfast or coffee and tea
supplies
Education
Associate of Applied Science: Office Professional May 2016
Kilgore CollegeLongview, TX
High School Diploma June 1986
Center High SchoolCenter, TX