BOI Annual Report-2009 PDF

yeQke Dee@]He Fbef[ee BANK OF INDIA
| Jeeef<e&ke efjHees& | Annual Report | 2008-2009
DeOe#e SJeb eyebOe efveosMeke kee JekeleJe
CHAIRMAN & MANAGING DIRECTORS STATEMENT
efee MesejOeejkeeW,
Dear Shareholders,
Je<ee&vle 31 ceee& 2009 kes efueS DeeHekeer ceneve mebmLee keer Jeeef<e&ke efjHees& emlegle kejles
It is indeed a privilege to present the Annual Report of your great
ngS cegPes neefo&ke emeVelee nes jner nw~
institution for the year ended 31st March 2009.

The year 2008-09 was a very challenging year for the global
leerme kes oMeke keer JeeHeke DeeefLe&ke ceboer kes yeeo Je<e& 2008-09 keer JewefMJeke DeeefLe&ke
economy since the great depression of thirties. The financial
JeJemLee DeleefOeke egveewleerHetCe& Leer~ mebegkele jepe Decejerkee ceW GYejer efJeeere yee]peej
market turbulence, which originated in the U.S., quickly spread
keer efiejeJe ves lespeer mes GVele DeLe&JeJemLee kees DeHeves efMekebpes ceW keme efueee~ Yetceb[ueerkejCe
to advanced economies. As can be expected in the era of
kes Fme egie ceW pewmeer Gcceero keer peeleer nw, Gme Gcceero kes Devegmeej DeeefLe&ke ceboer kes
globalization, the after effects gradually engulfed the rest of the
yeeo kes eYeeJe ves eceMe Mes<e efJeefvecee&lee peiele kees eYeeefJele efkeee efpememes Yeejle Yeer
manufacturing world; India being no exception. The industrialized
Detlee veneR jne~ leerrme kes oMeke kes yeeo Deeweesefieke osMeeW ves mekeue Iejsuet GlHeeo ceW
countries faced mammoth economic downturn with sharpest
lesp] eer mes efiejeJe meefnle DeLe&JeJemLee ceW vekeejelceke eJe=ef e kee meecevee efkeee, Deeweeseif eke
decline in GDP growth witnessed since 30s, crippled industrial
ieefleefJeefOeeeb Hebieg nes ieF&, DeeleeefMele He mes veewkeefjeeb peeves ueieeR, cegemHeerefle ceW
activity, unprecedented job losses, falling inflation indicative of
efiejeJe DeHemHeerefleke oyeeJe kee meteke yeve ieF&, GHeeesieer JemlegDeeW keer keerceleeW ceW
deflationary pressure, sharp fall in commodity prices and shrinkage

of global trade. Falling oil prices and near zero interest rates in
lespeer mes efiejeJe nesves ueieer leLee JewefMJeke JeeHeej efmekeg[ ieee~ lesue keer keerceleeW ceW
US, UK and Japan did very little to boost market sentiments.
efiejeJe leLee et.Sme., et.kes. leLee peeHeeve ceW Metve yeepe oj yee]peej keer mebJesoveeDeeW
These developments changed the complexion of financial markets
ceW Lees[e-yengle FpeeHee kej mekee~
in United States and Europe and the governments and central
Fve ieefleefJeefOeeeW ves mebegkele jepe Decejerkee leLee etjesHe kes efJeeere yee]peej kee jbie-{bie
banks had to step in with massive rescue packages, involving
ner yeoue [euee leLee mejkeejeW leLee kesvere yeQkeeW kees JeeHeke yeeeJe Hewkespe kes meeLe
strong macroeconomic policy measures, to support the crumbling
Glejvee He[e efpemeceW meMekele meceef< DeLe&Meem$eere GHeee Les pees ue[Ke[eles JewefMJeke
global financial institutions and also to infuse confidence, which
efJeeere mebmLeeDeeW kees meneesie eoeve kejves kes meeLe-meeLe DeelceefJeMJeeme efvecee&Ce Yeer
was a major casualty, and one of the important factors precipitating

the global financial crisis. The current outlook continues to be
kejves ueies efpemes Ske ecegKe DeHeIeele ceevee ieee Lee leLee ener Ske cenlJeHetCe& keejCe Lee
exceptionally uncertain, with risk weighted to the downside.
efpemeves JewefMJeke efJeeere mebke kees Hewoe efkeee Lee~ Jele&ceeve ef<keesCe DeleefOeke
DeefveefMele nw efpemeceW peesefKece Yeeefjlee Yeer meceeefnle nw~
Indian economy was impacted mainly on account of reversal of

capital inflows and sharp decline in exports which directly affected
Yeejleere DeLe&JeJemLee Hej Fvekee eYeeJe ecegKeleee HetBpeer Devlee&Jeen keer eefleieeefcelee
lead sectors like textile, real-estate, infrastructure, aviation,
leLee efveee&le ceW Yeejer efiejeJe Hej He[e efpemekee meerOee eYeeJe Fve #es$eeW Hej He[e - Jem$e
automobile, housing and information technology. However, it is
Geesie, mLeeJej mebHeoe, yegefveeeoer megefJeOeeSb, efJeceeveve, Dee@esceesyeeFue, DeeJeeme leLee
pertinent to mention here that unlike the developed economies,
metevee-eeweesefiekeer~ eneb en GuuesKe kejvee Gefele nesiee efke efJekeefmele DeeefLe&ke osMeeW
where the problems started in financial sector and spread to real
ceW mecemee efJeeere #es$e ceW DeejcYe ngF& efpemekee efJemleej mLeeJej mebHeoe leke ngDee
sector, in India, the problems started in real sector and spread to

the financial sector. This, in my opinion, has immensely reduced
peyeefke Yeejle ceW mecemee mLeeJej mebHeoe mes Meg ngF& leLee Gmekee efJemleej efJeeere #es$e
the severity of impact of economic meltdown on the Indian
leke ngDee~ cesjer jee ceW, Fmemes Yeejleere DeLe&JeJemLee Hej ceboer keer eeb[lee ceW keeHeer
economy. The Government and the RBI have taken timely and
keceer ngF& nw~ mejkeej leLee Yeejleere efj]peJe& yeQke ves mecee Hej Deemeefee GHeeeeW mes
proactive measures to contain the fallout of global crises on the
Yeejleere DeLe&JeJemLee Hej JeweMf Jeke DeeefLe&ke mebke kes eYeeJe kees jeskee~ FmeceW jepekees<eere
Indian economy. These included both fiscal and monetary
leLee ceewefke oesveeW GHeeeeW kees meefcceefuele efkeee ieee nw efpemekee ue#e eCeeueer ceW eegj
measures aimed at ensuring adequate liquidity in the system,
vekeoer, yeepe ojeW kees kece kejvee, ceboer mes eYeeefJele Geesie #es$eeW kees efJeefMe< meneelee,
lowering interest rates, specific steps to help industry sectors
efveee&le #es$e keer meneelee leLee efJeosMeer efJeefvecee yee]peej kees efmLej kejves kes GHeee, Hetbpeer
affected by the downturn, assisting export sector and measures

for stabilizing foreign exchange market, revival of capital flows
eJeen keer yeneueer leLee meJeeDeeW kee egefkelekejCe megefveefMele kejvee nw~
and rationalization of duties.
Je<e& 2007-08 kes efueS mekeue Iejsuet GlHeeo Je=ef ceW 9 eefleMele kees o]pe& kejves leLee
After registering high GDP growth at 9 per cent for the year 2007-
2003-04 mes 2007-08 kes efueS 8.7 eefleMele keer Deewmele Je=ef kees yeveeS jKeves mes Je<e&
08 and maintaining an average growth of 8.7 per cent for the
2008-09 kes oewjeve Yeejleere DeLe&JeJemLee ves meYeer #es$eeW ceW Je=ef kees oMee&ee nw~ eLece
period 2003-04 to 2007-08, the Indian economy witnessed
leerve efleceeefneeW kes oewjeve, mekeue Iejsuet GlHeeo Je=ef 6.9 eefleMele Leer leLee Yeejleere
deceleration in growth encompassing all sectors during the year
efj]peJe& yeQke kes Devegceeve kes Devegmeej Je<e& 2008-09 ceW Je=ef oj 6.5 mes 6.7 eefleMele
2008-09. During the first three quarters, GDP growth was at 6.9
per cent and as per the estimates of RBI, the year 2008-09 may
jnsieer~ megefKe&eeW ceW DeeF& cege efmLeefle, pees Deiemle, 2008 ceW 12.63 eefleMele efeblee kee
conclude with growth in the range of 6.5 to 6.7 per cent. Headline
efJe<ee Leer leLee Je<e& kes Devle ceW 0.26 eefleMele keer peye efiejeJe DeeF& leye DeJemHeerefle
inflation, which was a matter of deep concern at 12.63 per cent in
kee DevegYeJe ngDee~ Je<e& 2008-09 kes oewjeve, Je<e& kes otmejs DeOe&Yeeie ceW ueieeleej 6
August 2008, brought apprehension of disinflation when it fell to
cenerveeW ceW vekeejelceke Je=ef meefnle efveee&le kesJeue 3.4 eefleMele efJekeefmele nes mekee,
0.26 per cent at the end of the year. During 2008-09, export grew
Hee@jskeme Deejef#ele 60 [e@uej efyeefueeve kece ngDee, me@ke ceekex cetue ueieYeie 38
by 3.4 per cent only with negative growth for 6 consecutive months
eefleMele #eerCe ngDee leLee et.Sme. [e@uej keer leguevee ceW Hees ceW ueieYeie 22 eefleMele
in the second half of the year, forex reserve reduced by $60 bn.,
cetueeme oMee&ee ieee~
stock market value depleted by approximately 38 per cent and

Rupee depreciated by around 22 per cent against US dollars.
JewefMJeke DeLe&JeJemLee mes menyelee nessves kes keejCe, HeefjHekeJe yee]peejeW ces efJeeere
Because of its linkages with the Global economy, the revival in
oyeeJe kece nesves kes keejCe Yeejleere DeLe&JeJemLee keer yeneueer ceW megefJeOee ngF&~ peyeefke
the Indian economy will be driven largely by easing of financial
Dee ceevemetve leLee eeceerCe DeLe&JeJemLee keer yeneueer egveeJe DeJeefOe HeMeele yeneueer
strains in the mature markets. Whereas good monsoon and revival
kees efveefMele ner ieefle eoeve kejsieer, mekeejelceke HetBpeer Devlee&Jeen leLee efJekeefmele
of rural economy will definitely hasten recovery in the post
mebJesoveeSb DeeefLe&ke yeneueer ceW ecegKe Yetecf ekee efveYeeSbieer~ eteB kf e eCeeueer ceW eegj eueefveefOe
election period, positive capital inflows and improved sentiments

will hold the key to economic revival. Since the system has
nw FmeefueS DeLe&JeJemLee osMeere leLee efveee&le #es$e oesveeW ceebie kes DevegHe neWies~
adequate liquidity the economic recovery will be demand driven,
en efjHees& kejles mecee cegPes DeleefOeke emevvelee nes jner nw efke meYeer eefleketueleeDeeW kes
both in domestic and export fronts.
yeeJepeto Yeer, DeeHekes yeQke ves Gelece mlej kes efve<HeeoveeW kee Ske Deewj Je<e& HetCe& kej
I am extremely happy to report that in the midst of all adversities,
efueee~ kegue peceejeefMeeeW kee . 189,708 kejes[ (26.5 eefleMele Je=ef) leLee mekeue
your Bank completed yet another year of accomplishments of the
$eCe .
144,732
kejes[
(26.2
eefleMele) keer Devegketuelee meefnle .
highest order. Global business has reached Rs.334,440 crore (26.3
334,440
per cent growth on y-o-y basis), consisting of total Deposits of
kejes[ (Je<ee&vegJe<e& DeeOeej Hej 26.3 eefleMele Je=ef) kee JewefMJeke keejesyeej efkeee~
Rs.189,708 crore (26.5 per cent growth) and gross Credit of
osMeere Heefjeeueve ceW, DeeHekes yeQke ves eCeeueer ceW ngF& Je=ef mes DeefOeke efve<Heeove efkeee
Rs.144,732 crore (26.2 per cent). In domestic operation, your Bank
efpemekes keejCe yee]peej Mesej ceW Je=ef ngF&~ osMeere kegue peceejeefMe ceW 27.2 eefleMele
has performed above the system growth, thereby increasing its
(19.8 eefleMele Geesie Je=ef keer leguevee ceW) keer Je=ef oMee&F& ieF& efpememes yee]peej Mesej
market share. Domestic Aggregate Deposits grew by 27.2 per cent
ceW 3.89 eefleMele mes 4.13 eefleMele keer Je=ef ngF&~ osMeere $eCe ceW 26.2 eefleMele (17.3
(as against industry growth of 19.8 per cent) leading to increase
eefleMele kes Geesie Je=ef keer leguevee ceW) keer Je=ef oMee&F& ieF& leLee yee]peej ceW Fmekeer
in market share from 3.89 per cent to 4.13 per cent. Domestic
Credit grew by 26.2 per cent (as against industry growth of 17.3
efnmmesoejer ceW 3.87 eefleMele mes 4.16 eefleMele keer Je=ef ngF&~
per cent) and its market share increased from 3.87 per cent to 4.16
per cent.
DeeHekees en DeJeueeskeve kej emeVelee nesieer efke Je<e& 2008-09 ceW DeeHekes yeQke ves
. 3007 kejes[ kee efveJeue ueeYe keceeee pees efHeues Je<e& keer leguevee ceW 50 eefleMele
You will be happy to observe that the Net Profit earned by your
keer Je=ef o]pe& kej Deye leke kee Gelece efve<Heeove nw~ Fme Je<e& kes oewjeve eefle Mesej
Bank for the year 2008-09 at Rs.3007 crore, was highest ever and
recorded 50 per cent growth over previous year. During the year,
Deee . 40.83 mes ye{kej . 57.26 nes ieF&, yener cetue eefle Mesej . 164.02 mes
Earning per Share improved from Rs.40.83 to Rs.57.26, Book
ye{kej . 211.89 nes ieee, Deewmele efveJeue ceeefueele Hej eefleueeYe 28.44 eefleMele mes
Value per Share from Rs.164.02 to Rs.211.89, Return on average
30.42 eefleMele
nes ieee leLee Deewmele DeeefmleeeW Hej eefleueeYe 1.25 eefleMele mes 1.49
Networth from 28.44 per cent to 30.42 per cent and Return on
eefleMele nes ieee~ cegPes en metefele kejles ngS emevvelee nes jner nw efke DeeHekes yeQke kes
average Assets from 1.25 per cent to 1.49 per cent. I am happy to
efveosMeke ceb[ue ves 80 eefleMele ueeYeebMe (Henues ner mebefJeleefjle efkeS pee egkes 30 eefleMele
inform that Board of Directors of your Bank has declared a

dividend at the rate of 80 per cent (including 30 per cent interim
Debleefjce ueeYeebMe kees efceueekej) Ieesef<ele efkeee pees yeQke kes Fefleneme ceW Gelece
dividend already distributed), which is the highest in the history
nw~
of the Bank.
Je<e& 2008-09 kes efueS, efHeues Je<e& kes . 3701 kejes[ keer leguevee ceW yeQke kee
For the year 2008-09, the Operating Profit of the Bank stood at
Rs.5457 crore as against Rs.3701 crore last year. Interest Spread
Heefjeeueve ueeYe . 5457 kejes[ jne~ yeepe keercele ueeiele Deblej 2.64 eefleMele mes
improved from 2.64 per cent to 2.72 per cent and Net Interest
ye{kej 2.72 eefleMele nes ieee leLee efveJeue yeepe ceeefpe&ve 2.95 eefleMele mes 2.97
Margin from 2.95 per cent to 2.97 per cent. Non-Interest Income
eefleMele nes ieee~ iewj-yeepe Deee mes efveJeue Deee DevegHeele 33.36 eefleMele mes ye{kej
to Net Income ratio increased from 33.36 per cent to 35.69 per
35.69 eefleMele nes ieee leLee Je<e& kes efueS iewj-yeepe Deee ves Heefjeeueve JeeeW kes 99
cent and non-interest income for the year has covered 99 per cent
eefleMele kees keJej efkeee~ GlHeeokelee ceW GuuesKeveere Je=ef ngF& pees eefle kece&eejer
of Operating Expenses. The productivity has improved

substantially as evident from increase of per employee - Business
keejesyeej Je=ef . 6.52 kejes[ mes . 8.33 kejes[ leLee ueeYe . 4.95 ueeKe mes .
7.49 ueeKe
from Rs.6.52 crore to Rs.8.33 crore and Profit from Rs.4.95 lac to
kes He ceW mHe< ef<iele neslee nw~
Rs.7.49 lac.
keee&efve<Heeove kes Deve mebkesleke yeleeles nQ efke DeeHekee yeQke Deewj meg{ ngDee nw~
The other performance indicators show that your Bank has further
efveJeue ceeefueele 29.2 eefleMele ye{kej 11144 kejes[ ngF& nw, efveJeue Devepe&ke DeeefmleeeB
strengthened sustainability as well. Net worth increased by 29.2

per cent to Rs.11144 crore, Net Non Performing Assets reduced
0.52 eefleMele mes Iekej 0.44 eefleMele ngF& Deewj yeemesue II kes DevegHe HetBpeer Heee&Hlelee
from 0.52 per cent to 0.44 per cent and Capital Adequacy Ratio in
DevegHeele 13.01 eefleMele ngDee nw~ (yeemesue I kes Devleie&le 13.21 eefleMele) Je<e& kes
terms of Basel II stood at 13.01 per cent (13.21 per cent under
oewjeve, DeeHekes yeQke ves . 400 kejes[ efej I Hetbpeer kes He ceW veJeesvces<ekeejer melele
Basel I). During the year, your Bank has raised Rs.400 crore by
$eCe efueKele kes eje Deewj . 500 kejes[ DeHej efej II yeeB[dme kes ceeOece mes HetBpeer
way of Innovative Perpetual Debt Instrument (IPDI) as Tier I capital

and Rs.500 crore by way of Upper Tier II Bonds to strengthen
Heee&Hlelee kees cepeyetle yeveeves nsleg pegeS nQ~
capital adequacy.
DeeHekee yeQke je<^ kes eefle DeHeves meeceeefpeke GejoeefelJe kes eefle ncesMee eefleye jne
Your bank has always been committed towards its social
nw~ efHeues Je<eeX keer HejbHejeDeeW kes DevegHe yeQke ves eeLeefcekelee #es$e GOeej kes meYeer
responsibility to the Nation. In line with the trends of the past

years, the Bank surpassed all targets for priority sector lending.
ue#eeW kees Heej efkeee nw~ eeLeefcekelee #es$e Deefece efveJeue meceeeesefpele $eCe kee 47
Priority Sector Advances stood at 47 per cent of net adjusted
eefleMele jns Deewj $eCe t kes keejCe yekeeee ceW yengle keceer kes yeeJepeto ke=ef<e
credit and Agriculture financing grew by 24 per cent despite the
efJeeHees<eCe ceW 24 eefleMele keer Je=ef ngF&~ DeLe&JeJemLee kees JeeHeme eieefle keer Hejer Hej
huge reduction in outstanding on account of loan waiver. In tune
ueeves kes efueS mejkeej keer veerefleeeW kes DevegHe DeeHekes yeQke ves efJeMes<e ie=n $eCe Hewkespe
with the government policies for bringing back the economy on
kes Devleie&le 15.12.2008 kes yeeo . 200 kejes[ kes $eCe mJeerke=le efkeS nQ Deewj Je<e&
the growth track, your Bank sanctioned loans under Special Home
Loan package for Rs.200 crore after 15.12.2008, and growth
kes oewjeve Dee@es efJee ceW 50 eefleMele keer Je=ef ngF&~ yeQke ves DeLe&JeJemLee kes oes
during the year for Auto finance was 50 per cent.The Bank also
cenlJeHetCe& #es$eeW - SmeSceF& SJeb mejkeejer eeLeefcekeleeDeeW kes Devegmeej efMe#ee kees Yeer
continued to support two vital sectors of the economy SME and
meneesie osvee peejer jKee~ SmeSceF& #es$e ceW yeQke kes meneesie ceW 25 eefleMele Deewj
education in line with the Government priorities. Banks assistance
Mew#eefCeke $eCe mebefJeYeeie ceW 31 eefleMele keer peesjoej Je=ef ngF&~
to SME sector recorded growth of 25 per cent and educational

loan portfolio grew by robust 31 per cent.
DeeHekee yeQke Deewj Yeewieesefueke #es$eeW ceW JeeHeke He mes HengBe mekes Fme nsleg 118 veF&
To enable your Bank to reach wider geographical areas, 118 new
MeeKeeSB Keesueer ieF& Deewj 20 efJemleej HeueeW kees MeeKee ceW HeefjJeefle&le efkeee ieee~ Fme
branches were opened and 20 extension counters converted to
ekeej mJeosMeer MeeKeeSB 3091 nes ieF&~ ueieYeie 62 eefleMele MeeKeeSB eeceerCe SJeb De&
branch, thus increasing domestic outlets to 3091. About 62 per
Menjer #es$eeW ceW nQ efpevekee osMe Yej ceW nes jns efJeeere meceeJesMeve kees Deeies ye{eves ceW
cent of branches are in rural and semi urban areas affording your
Bank a crucial advantage for intrusive financial inclusion
DeeHekes yeQke kees cenlJeHetCe& ueeYe efceue jne nQ~ yeQke keer ef[ueerJejer ewveue ceW 136
happening throughout the country. Also, the Banks delivery
efJeMes<eerke=le MeeKeeSB meefcceefuele nQ pees ueef#ele ueeYeeefLe&eeW efpeveceW keeHeexjsdme, efJeosMeer
channels include 136 specialised Branches catering to the specific
JeeHeej, SveDeejDeeF&, SmeSceF& SJeb Kegoje mebefJeYeeie Meeefceue nQ~ mesJee MeeKeeDeeW kes
needs of target beneficiaries, including Corporates, foreign trade,
vesJeke& kees cepeyetle yeveeves Deewj yewke Dee@efHeme keer mLeeHevee kejves keer yeQke keer Henue mes
NRIs, SMEs and retail segments. Banks initiative to strengthen

the net work of Service Branches and setting up of back offices
MeeKeeSB yesnlej eenke mesJee os Hee jner nQ Deewj Fmemes eenke meblegef< kee mlej ye{e nw~
has enabled branches to offer much better counter services and
JewefMJeke cebe Hej DeeHekee yeQke Devleje&<êre HeefjeeueveeW kees mebYeeJeer Je=ef kes #es$e kes
has led to higher customer satisfaction.
He ceW mecePelee nw~ leovegmeej Je<e& kes oewjeve efJeosMeer vesJeke& kees oes MeeKeeDeeW Ske
On Global front your Bank perceives International Operations as
iueemeiees (etkes) SJeb ogyeF& ceW eefleefveefOe keeee&uee keer mLeeHevee kej meg{ yeveeee ieee
being potential growth areas. Accordingly, during the year the

Overseas network was strengthened by setting up two outfits, a
nw~ yeQke keer Deye eej ceneerHeeW ceW 15 osMeeW ceW, 28 mLeeveeW Hej GHeefmLeefle nw~ Fmekes
branch at Glasgow (UK) and representative office in Dubai. The
Deefleefjkele yeQke kee Ske meneesieer yeQke peeefcyeee Deewj leerve meneeke kebHeefveeeB kesvee,
bank now has presence at 28 locations in 15 countries across four
lebpeeefveee SJeb Fb[esvesefMeee ceW nQ~
continents. Besides, the Bank has one associate bank in Zambia

and three subsidiaries in Kenya, Tanzania and Indonesia.
DeeHe en peevekej KegMe neWies efke yeQke keer mebegkele Gece yeercee kebHeveer - mej etefveeve
You will be happy to know that Banks joint venture insurance
oeF& Feer ueeFHe FbMeesjWme kebHeveer efue. ves Je<e& kes oewjeve HetCe&He mes keee& DeejbYe kej
company Star Union Dai Ichi Life Insurance Company Ltd.
efoee nw~ mebegkele Gece kes oesveeW YeeieeroejeW keer ye[er mebKee ceW MeeKeeDeeW kes cepeyetle
became fully operational during the year. Capitalizing on the
vesJeke& kee ueeYe Geles ngS kebHeveer mJeosMeer yeercee yeepeej ceW DeHevee efnmmee ye{eves kes
strong network of large number of branches of both joint venture
efueS eeemejle nw~
partners, the company is poised for capturing increasing share of

the domestic insurance market.
DeeHekee yeQke keesj yeQefkebie meceeOeeve kes Devleie&le kesverke=le Heefjeeueve kes Debeflece ejCe
Your Bank has now reached the last leg of centralized operation
ceW nw leLee Je<e& kes oewjeve vesJeke& ceW 1067 MeeKeeSB Deewj peg[ ieF~ ceQ en mecePelee ntB
under Core Banking Solution by adding 1067 branches in the net
efke Ske ee oes ceen ceW nceejer 100 eefleMele MeeKeeSB Fmemes peg[ peeSbieer~ Deieueer Heer{er
work during the year and I can see that within a month or two, we
kes eenkeeW keer pejleeW kees Hetje kejves kes efueS leweej keer ieF& Ske veF& JesyemeeF Meg
will achieve 100 per cent connectivity for all branches. A

revamped website has been launched for meeting the requirements
keer ieF& nw~ otjmLe MeeKeeDeeW ceW `èerve eespeske'' kes He ceW eeweesefiekeer Henue kejles
of next-generation customers. Solar Power is extensively used in
ngS meewwj Tpee& kee yengle GHeeesie efkeee peelee nw~ nceejs 500 SerSce kes Deefleefjkele
remote branches making technology initiative as Green Projects.
menYeeieer SerSce vesJeke& kes ceeOece mes ueieYeie 35000 SerSce eenkeeW kees GHeueyOe
Beside owned 500 ATMs, around 35000 ATMs are made available
kejeS ieS nQ~
to customers through shared ATM networks.
``yeQke Dee@He Fbef[ee'' yeeb[ Deye Je=ef, iegCeJeee Deewj efJeMJeeme kes efueS peevee peelee
The brand Bank of India now stands for Growth, Quality and
Trust. I am extremely pleased to announce that as in the previous
nw~ cegPes en Ieesef<ele kejles ngS yengle ner emeVelee nw efke HetJe&Jeleea Je<eeX kes meceeve DeeHekes
years, your Bank has been conferred with several awards and
yeQke kees keF Hegjmkeej SJeb eMebmeeSB eeHle ngF& nQ~ Gveces mes keg nQ - Sve[ererJeer
accolades. Some of them are Indias Best PSU Bank by NDTV
efyepevesme ueer[jefMeHe DeJee[& 2008-Yeejle kee meJeexece meeJe&peefveke #es$e kee yeQke,
Business Leadership Awards 2008, Number 1 Public Sector Bank
efyepevesme Jeu[& Heer[yuetmeer meJex - vebyej 1 Heefyueke meskej yeQke, efyepevesme g[s - jWke veb.
by Business World - PWC Survey, Rank No.1 by Business Today

- KPMG Survey, Best Public Sector Bank and Overall Best Bank
1, kesHeerScepeer meJex, meJeexece meeJe&peefveke #es$e kee yeQke SJeb [ve SJeb m[er 2008 eje
in the country by Dun & Bradstreet Study 2008, Top Indian
osMe kee mecHetCe& meJeexece yeQke~ [ve SJeb yee[mêr-jesue keeHeexjs DeJee[& 2008 -
Company under Banks by Dun & BradstreetRolta Corporate
yeQke kes Devleie&le Meer<e& Yeejleere kebHeveer yeQke kes eerve DeeF&er Henue kes efueS eefleef<le
Awards 2008, Prestigious CIO 100 Award 2008 for the Banks
meerDeeF&Dees 100 Hegjmkeej efpemeceW eeceerCe MeeKeeDeeW ceW efJeegle eeweesefiekeer kes efueS meewj
Green IT initiative wherein solar energy is put to use to power
Tpee& kee eeesie efkeee peelee nw~
technology in rural branches.

Performance of such magnitude in the past casts upon us
efHeues cenlJeHetCe& keee&efve<Heeove mes DeeHekeer ye{er ngF& DeHes#eeDeeW kees Hetje kejves kes efueS
additional responsibility to raise our own benchmarks to meet
nceejs DeHeves vetvelece ceeveob[ kees ye{eves keer Deefleefjkele efpeccesoejer ye{er nw~ Jele&ceeve
with your growing expectations. This will be particularly
Je<e& ceW JewefMJeke SJeb mJeosMeer oesveeW ceeseeX Hej DeefveefMeleleeDeeW kees osKeles ngS Deewj
challenging in the current year in view of persisting uncertainties
HeefjCeecele DeLe&JeJemLee SJeb yeQefkebie #es$e kes efueS meblegefuele Je=ef yengle egveewleerHetCe& nw~
in both Global and domestic fronts and resultant moderate growth
Jeeef<e&ke veerefle efJeJejCe ceW Yeejleere efj]peJe& yeQke ves ueieYeie 6 eefleMele mekeue Iejsueg
forecast for the economy and banking sector. In the Annual Policy
Statement, the RBI has projected GDP growth rate at around 6.0
GlHeeo Je=ef oj Deewj Devegmetefele JeeefCeefpeke yeQkeeW ceW pecee SJeb $eCe keer Je=ef oj
per cent and Deposit and Credit growth rate of scheduled
eceMe 18 eefleMele Deewj 20 eefleMele Devegceeefvele keer nw~ efJeefMe< egveewefleeeW kes yeejs ceW
commercial banks at 18.0 per cent and 20.0 per cent respectively.
yeele kejles ngS Ske Deesj peneB efveJeue yeepe ceeefpe&ve (SveDeeF&Sce) Hej HeefjJele&veMeerue
Speaking about specific challenges, on one hand, the Net Interest
yeepe oj HeefjMe Deewj Ge ueeiele peceejeefMeeeW Hej eYeeJe kes keejCe oyeeJe ye{siee
Margin (NIM) will come under growing pressure due to volatile

interest rate scenario and carry over effect of high-cost deposits
JeneR otmejer Deesj meYeer #es$eeW ceW DeLe&JeJemLee keer efiejeJe kes keejCe eYeeJe Deeefmle
and, on the other hand, the after effects of economic downturn
iegCeJeee Hej nesiee~ yeQke kees GYejleer ngF& egveewefleeeW kee meecevee kejves kes efueS DeHeveer
will be felt on asset quality cutting across sectors. The Bank will
have to reorient it strategies to face emerging challenges. I am
keee&efveefleeeW kee HegveDe&efYecegKeerkejCe kejvee nesiee~ cegPes efJeMJeeme nw efke DeleeOegefveke
confident that the resources pool available with your Bank,
eeweesefiekeer kes meeLe DeeHekes yeQke kes Heeme GHeueyOe mebmeeOeve mecetn mes yeQke Fve egveewefleeeW
including the most modern technology, will enable the bank to
kee meecevee kejves ceW me#ece nes mekesiee~
meet the challenges.
pewmee efke DeeHe meye peeveles nQ ceF& 2009 kes Deble ceW ceQ mesJeeefveJe=e nes peeTbiee, ceQ DeeHekes
As you all are aware I will be laying down office on superannuation
eje yewke kes efveosMeke ceb[ue, eyebOeve Deewj kece&eeefjeeW kes eefle efoS ieS meceLe&ve Deewj
by end of May 2009.I take this opportunity to express my sincere

gratitude and acknowledge the unstinted support provided and
Det efJeMJeeme kes efueS DeHeveer ke=le%elee Deewj DeeYeej Jekele kejlee ntB efpememes nce Fme
unfaltering faith reposed by you in the Board of Directors,
ceneve mebmLee kees Jeebveere TBeeFeeW Hej ues peeves ceW meceLe& ngS~ cegPes keesF& mebosn veneR
management and employees of the Bank, which has enabled us to
efke DeeHekee efJeMJeeme, eeslmeenve SJeb mebj#eCe ueieeleej Glmeeefnle kejsiee Deewj Deeves
take this great institution to enviable heights. I have no doubt
Jeeues efoveeW ceW yeQke kees ceeie&oMe&ve oslee jnsiee~
that your trust, encouragement and patronage will continue to

motivate and guide the Bank in the days to come.
MegYekeeceveeDeeW kes meeLe,

With warm regards,
efoveebke 29.04.2009
(er.Sme. veejeeCemeeceer)
Date : 29.04.2009
(T.S. Narayanasami)
yeQke Dee@]He Fbef[ee

BANK OF INDIA
eOeeve keeee&uee mej neGme, meer-5, `peer' yuee@ke, yeebe-keguee& mebkegue, yeebe (HetJe&), cegbyeF& - 400 051.
Head Office : Star House, C-5, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051.
metevee
NOTICE
Sleodeje metevee oer peeleer nw efke yeQke Dee@]He Fbef[ee kes MesejOeejkeeW keer lesjnJeeR Jeeef<e&ke
Deece yewke MeefveJeej efoveebke 11 pegueeF&, 2009 kees eele: 11.00 yepes yeQke Dee@]He Fbef[ee
Dee@ef[esefjece, mej neGme, yeebe-keguee& mebkegue, yeebe (HetJe&), cegbyeF& - 400 051 ceW
efvecveefueefKele keee& kes efueS Deeeesefpele keer peeSieer
NOTICE is hereby given that the Thirteenth Annual General Meeting of

the Shareholders of Bank of India will be held on Saturday, 11th July, 2009
at 11.00 A.M. at Bank of India Auditorium, Star House, Bandra-Kurla
Complex, Bandra (East), Mumbai - 400 051, to transact the following
business:
ceo meb. 1 ``yeQke kes Debkesef#ele legueve-He$e eLee efoveebke 31 ceee&, 2009 SJeb efoveebke
31 ceee&, 2009 kees meceeHle Je<e& kes efueS ueeYe SJeb neefve uesKee, uesKee SJeb uesKee Hejer#ekeeW
keer legueve He$e Deewj KeeleeW Hej efjHees& keer DeJeefOe ceW yeQke keer keee&eCeeueer Deewj keee&keueeHeeW
kes mebyebOe ceW efveosMeke ceb[ue keer efjHees& Hej eee& kejvee, Devegceesove osvee Deewj mJeerkeej
kejvee~''
Item No.1: To discuss approve and adopt the Audited Balance Sheet of
the bank as at 31st March, 2009, Profit and Loss Account for the year
ended 31st March 2009 Report of the Board of Directors on the working
and activities of the Bank for the period covered by the Accounts and the
Auditors Report on the Balance Sheet and Accounts.
ceo meb. 2 `èfJeeere Je<e& 2008-09 kes efueS FeqkeJeer MesejeW Hej Debleefjce ueeYeebMe kee
Devegceesove kejvee Je Debeflece ueeYeebMe keer Iees<eCee kejvee~''
Item No. 2: To confirm the payment of Interim Dividend and declare

Final Dividend on Equity Shares for the Financial year 2008-09.
mLeeve cegyb eF&

Place : Mumbai
Date : 23.05.2009
DeOe#e SJeb eyebOe efveosMeke
(T.S. Narayanasami)
Chairman & Managing Director
efHHeefCeeeb
1.
NOTES
Hejes#eer keer efveegekq ele
1.
yewke ceW Yeeie uesves leLee celeoeve kes nkeoej MesejOeejke DeHeves mLeeve Hej Yeeie uesves
leLee celeoeve nsleg Ske Hejes#eer efveegkele kej mekeles nQ~ Hejes#eer Heece& kees eYeeJeer yeveeves
kes efueS mebyebefOele Heece& GmeceW efveOee&efjle mLeeve Hej Jeeef<e&ke Deece yewke kes kece mes
kece 4 (eej) efove HetJe& DeLee&le meesceJeej 6 pegueeF&, 2009 kees ee Gmemes Henues
DeJeMe eeHle nes peevee eeefnS.
2.
A shareholder entitled to attend and vote at the Annual General Meeting

is entitled to appoint a Proxy to attend and vote on his/her behalf. The
Proxy form, in order to be effective, must be received at the place
specified in the Proxy form not later than 4(four) days before the date
of the Annual General Meeting, i.e. on or before the close of banking
hours on Monday, the 6thJuly, 2009.
eeefOeke=le eefleefveefOe keer efveegekf ele
keesF& Yeer Jeeqkele, pees efkemeer Ssmeer kebHeveer ee Deve efkemeer efvekeee-kebHeveer pees yeQke
keer MesejOeejke nw, kee efJeefOeJele eeefOeke=le eefleefveefOe nw, eje Deece yewke kes
efoveebke mes 4 (eej) efove Henues DeLee&le meesceJeej 6 pegueeF&, 2009 kees ee Gmemes
Henues yeQke kes eOeeve keeee&uee ceW, efpeme yewke ceW Gmes eeefOeke=le eefleefveefOe kes He
ceW efveegkele kejves kee mebkeuHe Heeefjle efkeee ieee Lee, kes DeOe#e eje Gkele mebkeuHe
keer eceeefCele mele eefleefueefHe eefo emlegle veneR keer peeleer nw lees Gmes yewke ceW GHeefmLele
jnves kee, cele osves kee DeefOekeej veneR nesiee.
3.
which is a shareholder of the Bank, unless a copy of the Resolution

appointing him/her as a duly authorised representative, certified to be
true copy by the Chairman of the meeting at which it was passed, shall
have been deposited at the Head Office of the Bank not less than 4
(four) days before the Annual General Meeting on or before the close
of banking hours on Monday, the 6thJuly, 2009.
uesKeeyeboer
3.
BOOK CLOSURE
The Register of the shareholders and the Share Transfer Register of
the Bank will remain closed from Saturday, July 4, 2009 to Saturday,
July 11, 2009 (both days inclusive), for the purpose of Annual General
Meeting and ascertainment of entitlement for payment of
dividend.
Heles ceW HeefjJele&ve
4.
efpeve MesejOeejkeeW kes Heeme Mesej ef[ces mJeHe ceW nQ GvnW DeHeves Heles ceW eefo keesF&
HeefjJele&ve nes lees Gmekeer metevee Gvemes mebyebefOele menYeeieer efve#esHeeieej kees osveer eeefnS~
efpevekes Heeme Mesej ele#e He ceW nQ, GvnW DeHeves Heles ceW HeefjJele&ve keer metevee yeQke
kes Hebpeereke SJeb Mesej DeblejCe SpeW kees efvecveefueefKele Heles Hej osveer eeefnS~
CHANGE OF ADDRESS
Shareholders holding shares in dematerialised form should
communicate the change of address, if any, to their Depository
Participant. Share holders who hold shares in physical form should
communicate the change of address to the Registrar and Share Transfer
Agent of the Bank at the following address :
cesmeme& Mesejees meefJe&mespe (Fbef[ee) ee. efue.

etefve yeQke Dee@]He Fbef[ee,
meceefnlee JesejneGeEmeie kee@Hueskeme
efyeu[eRie veb 13, S.yeer.
Dee@He. DebOesjer keguee& jes[
meekeerveekee sueerHeesve SkemeeWpe uesve
meekeerveekee, DebOesjer HetJe&
cegbyeF& 400 072
Heesve : 22-67720300 / 67720400
He@keme : 22-28591568
F&-cesue sharepro@shareproservices.com
5.
APPOINTMENT OF AUTHORISED REPRESENTATIVE

No person shall be entitled to attend or vote at the meeting as a duly
authorised representative of a Company or any other Body Corporate
Mesej OeejkeeW kee jefpemj SJeb yeQke kee Mesej DeblejCe jefpemj Jeeef<e&ke Deece yewke
SJeb ueeYeebMe kes Yegieleeve kes efueS Hee$elee DeefYeefveefele kejves kes GsMe mes
MeefveJeej 4, pegueeF& 2009 mes MeefveJeej 11 pegueeF&, 2009 (oesveeW efove Meeefceue)
leke yebo jnsiee~
4.
APPOINTMENT OF PROXY
M/s. Sharepro Services (India) Pvt. Ltd.

Unit: Bank of India
13 A. B, Samhita Warehousing Complex
Off. Andheri Kurla Road
Sakinaka Telephone Exchange Lane
Sakinaka, Andheri East
Mumbai - 400 072.
Tel : 22-67720300 / 67720400
Fax: 22-28591568
E-mail : sharepro@shareproservices.com
ueeYeebMe Yegieleeve
5.
yees[& eje DevegMeebefmele ueeYeebMe keer Iees<eCee eefo Jeeef<e&ke Deece meYee ceW keer peeleer
nw lees ueeYeebMe kee Yegieleeve 20 pegueeF& 2009 kees Gve Mesej OeejkeeW kees efkeee
PAYMENT OF DIVIDEND
The dividend, as recommended by the Board, if declared at the Annual
General Meeting, will be paid on 20th July, 2009 to those shareholders
peeSiee efpevekee veece yeQke kes meomeeW kes jefpemj ceW ope& nw
whose names stand registered on the Banks Register of Members:
ke) ueeYeeLeea ceeefueke kes He ceW 3 pegueeF& 2009 kees keejesyeej Iebs keer meceeefHle
Hej jeêre eefleYetefle efve#esHeeieej efue. (SveSme[erSue) leLee kesvere efve#esHeeieej
mesJeeSb (Fbef[ee) efue. (meer[erSmeSue) eje emlegle meteer kes mebyebOe ceW Mesej Decetle&
He ceW jKes ieS nw~
a)
Depository Limited (NSDL) and Central Depository Services

(India) Limited (CDSL) in respect of shares held in dematerialised
form.
Ke) 3 pegueeF&, 2009 kees ee Gmemes Henues yeQke kees pecee efkeS ieS JewOe Mesej
DeblejCe kees eYeeJe osves kes yeeo Ske MesejOeejke kes He ceW yeQke kes meomeeW
kes jefpemj ceW ope& efkeee peelee nw~
6.
b)
As Shareholders in the Register of Members of the Bank after

giving effect to valid share transfers lodged with the Bank, on or
before 3rd July 2009.
GHeefmLeefle Heeea-men-eJesMeHe$e
6.
MesejOeejkeeW keer megefJeOee kes efueS GHeefmLeefle Heeea-men-eJesMeHe$e Fme efjHees& kes meeLe
mebueive nw~ MesejOeejkeeW / Hejesef#eeeW / eefleefveefOeeeW mes DevegjesOe nw efke Jes efveOee&efjle
mLeeve Hej nmlee#ej kejW Deewj yewke mLeue Hej GHeefmLeefle Heeea-men-eJesMeHe$e megHego& kej
oW~ MesejOeejke kes Hejes#eer / eefleefveefOe kees GHeefmLeefle Heeea-men-eJesMeHe$e ceW Hejes#eer
DeLeJee eefleefveefOe ceW mes Jen efpeme He ceW GHeefmLele nes jns neW Gmekee GuuesKe kej
osvee eeefnS~
7.
as Beneficial Owners as at the end of business hours on 3rd July

2009, as per the list to be furnished by National Securities
ATTENDANCE SLIP-CUM-ENTRY PASS

For the convenience of the shareholders, Attendance Slip-cum-Entry
Pass is annexed to this Report. Shareholders/ Proxyholders/
representatives are requested to affix their signatures at the space
provided therein and surrender the Attendance Slip- cum-Entry Pass
at the venue. Proxy/Representative of a shareholder should state on
the Attendance slip-cum-Entry pass Proxy or Representative as
the case may be.
7.
DeoeJeeke=le ueeYeebMe eefo keesF& nes
UNCLAIMED DIVIDEND IF ANY

The shareholders who have not encashed their Dividend Warrants /
received for previous periods if any are requested to contact the Share
Transfer Agent of the Bank for issue of duplicate.
Jes MesejOeejke efpevneWves DeHeves ueeYeebMe Jeejb DeYeer leke veneR YegveeS nQ ee GvnW Henues
keer DeJeefOe kes keesF& Jeejb DeYeer leke veneR efceues nQ lees Gvemes DevegjesOe nw efke Jes Jeejb
keer DevegefueefHe peejer kejves kes efueS DeblejCe SpeW mes mebHeke& kejW~
As per the Section 10B of the Banking Companies (Acquisitions and

Transfer of Undertakings) Act, 1970 , the amount of dividend remaining
unpaid or unclaimed for a period of seven years is required to be
transferred to the Investor Education and Protection Fund (IEPF)
established by the Central Govt. under Section 205C of the Companies
Act, 1956, and thereafter no claim for payment shall lie in respect
thereof either on the Bank or on IEPF.
yeQeEkeie kebHeveer (DeefOeenCe SJeb GHeeceeW kee DeblejCe) DeefOeefveece, 1970 keer Oeeje
10 yeer kes Devegmeej ueeYeebMe keer meele Je<e& leke Deoe jeefMe ee DeoeJeeke=le jeefMe
kebHeveer DeefOeefveece, 1956 keer Oeeje 205-meer kes Debleie&le keW mejkeej eje ieefle
FvJesmj SpegkesMeve Sb[ eesskeMeve Heb[ ceW Debleefjle kejveer nesleer nw Deewj FmeefueS Fmekes
Yegieleeve kees keesF& oeJee yeQke Hej ee DeeF& F& Heer SHe Hej veneR jnsiee~
efveosMeke efjHees&
31 ceee&, 2009 kees meceeHle Je<e& kes efueS efveosMeke ceC[ue, Debkesef#ele uesKee efJeJejCe Deewj
vekeoer eJeen efJeJejCe meefnle yeQke keer Jeeef<e&ke efjHees& men<e& emlegle kejles nQ~
keee&evf e<Heeove keer cegKe yeeleW
efJeeere ceeveob[

Heefjeeueveiele ueeYe . 5,457 kejes[

meJee&efOeke Meg ueeYe . 3,007 kejes[ iele Je<e& keer leguevee ceW 49.68% keer Je=ef
ope& keer ieF&~

HetBpeer Heee&Hlelee DevegHeele iele Je<e& kes 12.04% keer leguevee ceW 13.01% jne~
(yeemesue-II kes Debleie&le)

Meg mecHeefe . 11,144 kejes[ DeLee&led iele
Je<e& ceee& 2008 keer leguevee ceW 29.16% keer
Je=ef

eefle Mesej yener cetue . 211.89 (efHeues Je<e&
. 164.05)

mekeue Devepe&ke Deeefmle DevegHeele 1.71% ~

mekeue SveHeerS DevegHeele 31.03.2008 kees
0.52% mes Iekej 0.44% nes ieee~

yeQke kes kegue keejesyeej . 334,440 kejes[
Hej pee Hengbee ~ Fme ekeej FmeceW 69,636
kejes[ (26.30%) keer Je=ef ope& ngF&~ osMeer
keejesyeej ceW 26.77% keer Je=ef ngF& Deewj en
. 274,841 kejes[ kes mlej Hej HengBe ieee
nw~

yeQke keer kegue peceejeefMeeeB . 39,696 kejes[
keer Je=ef kes meeLe . 189,708 kejes[ kes mlej Hej Hengbe ieF& DeLee&le 26.46% keer
Je=ef ngF&~ mJeosMeer peceejeefMeeeW ceW 27.17% keer Je=ef ngF& Deewj es . 159,487
kejes[ leke HengBe ieF&~ mJeosMeer peceeDeeW ceW kece ueeiele Jeeueer peceeDeeW kee efnmmee
31.03.09 kees 31% nw~

yeQke kee kegue mekeue $eCe 26.08% keer Je=ef
kes meeLe . 144,732 kejes[ leke HengBe ieee,
efpemeceW mJeosMeer $eCe ceW 26.22% keer Je=ef
ope& keer ieF& Deewj en . 115,354 kejes[ kes
mlej Hej HengBe ieee~

Meg meceeeesefpele yeQke $eCe kee 46.97% Yeeie
eeLeefcekelee #es$e GOeej kee jne Deewj Meg
meceeeesefpele yeQke $eCe ceW ke=ef<e $eCe kee efnmmee
18.40% jne~

SmeSceF& #es$e kee $eCe . 20,400 kejes[ mes
ye{kej . 25,443 kejes[ nes ieee~ (Je<e& ceW
24.72% keer Je=ef)

Kegoje $eCe kes Debleie&le ie=n $eCe, efMe#ee SJeb
Jeenve efJee ceW 22.6% keer Je=ef ngF&, pees .
7,107 mes ye{kej . 8,714 kejes[ nes ieS~

efHeues Je<e& ceW . 6,666 kejes[ keer leguevee ceW yekeeee DeeOeej Hej efveee&le $eCe
. 6,176 kejes[ Lee ~
GlHeeo efJekeeme SJeb mesJee Je=ef Henue

cetue JeefOe&le mesJeeSb pewmes yeele yeQke [eeceb[ eenkeeW kees cegHele Jeeeg ogIe&vee yeercee,
Mew#eefCeke $eCe nsleg Skeue eerefceece yeercee keJej, yeerDeesDeeF& mJeemLe yeercee (ces[erkeuesce)
leLee efJeMes<ekej yeQke kes Keelee OeejkeeW kes efueS SveDeeF&meerSue kes meeLe iepees[ keer
JeeHeke osMeere ee$ee yeercee eje yeQke kes GlHeeo Deewj DeefOeke Deeke<e&ke nes ieS~

ieesoece jmeero kes efJe efJeeHees<eCe leLee meceeveevlej HeyebOeve, meesves kes efmekekeeW kes
DIRECTORS REPORT
The Board of Directors have pleasure in presenting the Banks Annual
Report along with the audited statement of accounts and the cash flow
statement for the year ended 31st March 2009.
PERFORMANCE HIGHLIGHTS
FINANCIAL PARAMETERS
Operating profit Rs. 5,457 crore.
All time high Net Profit of Rs. 3,007 crore, recording 49.68% growth
over previous year.
Capital Adequacy Ratio at 13.01 % as against 12.04% in previous

year (under Basel-II).
Net Worth is Rs.11,144 crore, growth

of 29.16% over March 2008.
Book Value per share Rs.211.89

(Rs.164.05 previous year)
Gross NPA ratio at 1.71 %. .
Net NPA ratio declined to 0.44 % from

0.52% as on 31.03.08.
Total business reached at Rs. 334,440

crore recording a growth of Rs. 69,636
crore (26.30%). Domestic business
grew by 26.77% to reach the level of
Rs. 274,841 crore.
Total deposits increased by Rs. 39,696

crore to reach the level of Rs.189,708
crore, a growth of 26.46%. Domestic
deposits increased by 27.17% to reach Rs.159,487 crore. Share of

low cost deposits in the domestic deposits is 31% as on 31.03.09.
Gross credit touched Rs.144,732 crore, increasing by 26.08% with

domestic credit recording a growth of 26.22% to reach the level of
Rs.115,354 crore.
Priority Sector lending constituted

46.97% of Net Adjusted Bank Credit
and the share of Agricultural Credit to
Net Adjusted Bank Credit stood at
18.40%.
Credit to SME sector grew from

Rs.20,400 crore to Rs.25,443 crore
(24.72 % growth in the year).
Home Loan, Education Loan and Auto

finance under Retail Credit grew by
22.6% from Rs.7,107 crore to Rs.8714
crore.
Export Credit on outstanding basis

was Rs.6176 crore, as against Rs.6666
crore in the previous year.
PRODUCT IMPROVEMENT & SERVICE ENHANCEMENT

INITIATIVES

Banks bouquet of products was made more attractive by providing
value added services like free air accidental insurance to SB Diamond
customers, single premium insurance cover for educational loans,
BOI Swastha Bima (Medi-Claim) and comprehensive domestic travel
insurance in tie up with NICL specially for banks account holders.

Financing against warehouse receipt and produce marketing alongwith
tie-up for collateral management, financing against gold coins (apart
10

efJe efJeeHees<eCe (mJeCee&Yet<eCe kes Deefleefjkele) leLee ieeceerCe Deejesie eespevee nsleg
ieyebOeve meefnle GlHeeo efJeHeCeve ~
Skeerke=le ieeceerCe efJekeeme Heefjeespevee kes Debleie&le 17 jepeeW leLee 78 efpeueeW ceW
efmLele 128 ieeJeeW kees meefcceefuele efkeee ieee ~
osMeere keejesyeej mebefcee kes 95.6% kees Meeefceue kejles ngS 2593 MeeKeeDeeW ceW
keesj yeQefkebie meceeOeeve keeee&efvJele efkeee ieee~
veJeervelece veskem pevejsMeve Jesye 2.0 kee GHeeesie kejles ngS yeQke keer JesyemeeF kees
Hegve leweej kej DeejcYe efkeee ieee~
DeHeves Keelee OeejkeeW kes efueS mJeeefcelJe leLee menYeeieer SerSce vesJeke& eje ueieYeie
35000 SerSce megefJeOee GHeueyOe kejeF& ieF&~
meYeer eenkeeW kees eske Hegefmlekee DevegjesOe nsleg SmeSceSme Sue& leLee efkemeer Yeer
ef[ueerJejer esveue pewmes SerSce, Fbjves yeQefkebie eje KeeleeW ceW efkemeer veeces keer
megefJeOee eoeve keer ieF&~
DeleefOeke kece efJeegle DeeHetefle& leLee Deefveeefcele efJeegle DeeHetefle& keefveeF&eeW kees otj
kejves kes efueS 143 mLeeveeW Hej meewj Tpee& eCeeueer keeee&efvJele keer ieF& leLee yeQke keer
eefleyelee eeke=efleke He mes `njs-Yejs' JeeleeJejCe efvecee&Ce efkeS peeves keer Deesj jner~

from gold jewellery) and Rural Sanitation Scheme were launched.

The project on integrated development of villages covered 128 villages
spread over 17 states and 78 districts.
Core Banking Solution implemented in 2593 branches covering 95.6%
of domestic business mix.
Banks revamped web-site using latest Next Generation Web 2.0
technology was launched.
Around 35000 ATMs made available to our card holders through
owned as well as shared ATMs network.
SMS alerts for cheque book request and any debits in accounts
through any of the delivery channel like ATM, Internet Banking
provided to all customers.
Solar Power System implemented at 143 locations to overcome acute
power shortages and erratic power supply as well as Banks
commitment towards Go Green.
BUSINESS INITIATIVES
keejesyeej Henue

mebieveelceke Hegvemejevee FkeeF&eeW (Smeyeeret) kes Devegmeej eMeemeefveke ieve efkeee
ieee leLee keejesyeejer ue#eeW kes Devegmeej MeeKeeDeeW kee Keb[erkejCe efkeee ieee pewmes
eesle kesv, ueeYe kesv, eeLeefcekelee #es$e Deewj meeceeve yeQefkebie kesv keejesyeej
efJekeeme cee@[ue kes He ceW mesJee eoeve kej jns nQ~

efJeMes<eerke=le MeeKeeDeeW eje $eCe keejesyeej Hej Oeeve efoee pee jne nw - 30 SmeSceF&
MeeKeeSb, 2 ye=nle keeHeexjs leLee 12 keeHeexjs yeQefkebie MeeKeeSb, 36 JeeefCeefpeke Deewj
Jeweefkeleke yeQefkebie MeeKeeSb leLee èfjsue nye' 23 kesveW Hej keee&jle nQ~

efJeeere meceeJesMeve kes GsMe keer eeefHle nsleg metevee eeweesefiekeer HenueeW kees keeee&efvJele
efkeee ieee leLee keejesyeej mebHekeea mebkeuHevee leLee megkeejkeeW kees mecHetCe& osMe ceW
ueeiet efkeee ieee~

mej etefveeve oeF& Feer ueeFHe FbMeesjWme keb. efue. kes meeLe keeHeexjs SpeWmeer iepees[
Gvekes peerJeve yeercee GlHeeoeW keer efyeeer kes efueS efkeee ieee~ ee ceesme& SJeb ngb[F&
ceesme& efue. kes meeLe Dee@es $eCe, DeeF&meerDeeF&meerDeeF& et[WefMeeue ueeFHe FbMeesjWme
keb. efue. kes meeLe 1 Je<e& kes HeerpeerHeerSceDeeF& Heedeece nsleg Mew#eefCeke $eCe SJeb
[erSueSHe kes meeLe DeeJeeme $eCe nsleg eespeveeye He mes Kegoje $eCeeW kees ye{eJee
osves kes efueS iepees[ JeJemLee keer nw~

01.04.2008 mes eYeeJeer 5 Je<e& kes efueS HeWMeve Heb[ jsietuesme& SJeb [sJeueHeceW
DeLee@efjer mes ^mer kes He ceW keee& kejves nsleg eefleef<le keee&Yeej efceuevee~

efJeHeCeve meHe keer GlHeeokelee efJeefYeVe mebjeveeiele efyeeer eeslmeenveeW kes ceeOece mes
osMe Yej ceW 36 ecegKe kesveW Hej ``mej ieewjJe'' Heefjeespevee kee efJemleej~

Yeejle ceW 43 ecegKe kesveW ceW eefeee o#elee Deewj eenke mesJee keer eeefHle kes efueS
yewke Dee@efHeme HeefjeeueveeW kees kesverke=le efkeee ieee~

eenke mesJee keer iegCeJeee SJeb mlej kees yesnlej yeveeves kes efueS eOeeve keeee&uee,
Deebeefueke keeee&uee SJeb MeeKeeDeeW ceW iegCeJeee ke#e mLeeefHele efkeS ieS~

efyeeer HetJe& SJeb efyeeer kes yeeo eyebOeve kes efueS mesume Heesme& Dee@escesMeve SJeb kemcej
eenke efMekeeele eyebOeve eCeeueer veeceke meeHeJesej meceeOeeve mebmLeeefHele efkeee
ieee~
Hegjmkeej SJeb eMebmeeSB

Sve[ererJeer efyepevesme ueer[jefMeHe DeeJee[& 2008 - Yeejle kee mejkeejer #es$e kee
meJeexece yeQke Hegjmkeej

efyepevesme Jeu[& - Heer[yuetmeer meJex - veb. 1 Heefyueke meskej yeQke
efyepevesme g[s - kesHeerScepeer meJex - esCeer - 1 meJeexece yeQke 2008

[ve Sb[ yes[mêr m[er 2008 - meeJe&peefveke #es$e kee meJeexece yeQke SJeb osMe ceW
mecee He mes meJeexece yeQke

[ve Sb[ yes[mêr - jesue keeHeexjs DeJee[& 2008 `yeQkeeW' kes Debvleie&le e@He Fbef[eve
kebHeveer

yeQke kes eerve DeeF&er Henue kes efueS eefleef<le meerDeeF&Dees 100 DeJee[& 2008 eerve

Administrative set up on the line of Strategic Business Units (SBUs)

and segmentation of branches according to their business focus, i.e.,
Resource Centre, Profit Centre, Priority Sector Centre and General
Banking Centre continued to serve as business development model.
Credit business is receiving focus through specialised branches - 30
SME branches, 2 Large Corporate and 12 Corporate Banking
branches, 36 Commercial & Personal banking branches and Retail
Hubs at 23 centres.
To achieve objective of Financial Inclusion, information technology
initiatives implemented and the concept of business correspondents
and facilitators were introduced throughout the country.
Corporate Agency Tie-up entered with Star Union Dai Ichi Life
Insurance Co. Ltd for sale of their life insurance products. Tie-up
arrangement was also made to boost schematic retail loans with
Tata Motors and Hyundai Motors Ltd for Auto loans, ICICI
Prudential Life Insurance Co Ltd for 1 year PGPMI course for
Educational loans and DLF for Housing loans.
Prestigious assignment as trustee effective from 01.04.2008 for a
period of 5 years from Pension Fund Regulators & Development
Authority.
Project Star Gaurav extended to 36 major centres across the country
to increase productivity of marketing staff through various structured
sales initiatives.
At 43 major centres across India, back office operations were
centralized to achieve process efficiency and customer service.
Quality Cells have been formed at Head Office, Zonal Offices and
branches to raise the standard and quality of customer services.
For management of Pre-sale and Post-sale activities, software solution
namely Sales Force Automation and Customer Complaint
Management System have been installed.
AWARDS & ACCOLADES

11
The NDTV Business Leadership Awards 2008 Indias Best PSU

Bank Award.
Business World - PWC Survey - No. 1 Public Sector Bank.
Business Today - KPMG Survey - Ranked No. 1 - The Best Banks
2008.
Dun & Bradstreet Study 2008 Best Public Sector Bank and Overall
Best Bank in the country.
Dun & Bradstreet Rolta Corporate Awards 2008 Top Indian
Company under Banks.
Prestigious CIO 100 Award 2008 for the Banks Green IT initiative

DeeF&er ceW eeceerCe MeeKeeDeeW ceW efJeegle eeweesefiekeer nsleg meewj Tpee& kees eegkele efkeee
peelee nw~

kesJeerDeeF&meer kes eeceerCe jespeieej efvecee&Ce keee&ece (DeejF&peerHeer) kes Devleie&le
HeefMece Debeue ceW meJeexece keee&efve<Heeove
efJeeere meceer#ee
efJeeere keee&evf e<Heeove
yeQke ves . 5456.80 kejes[ kee Heefjeeueve ueeYe ope& efkeee (efJeiele Je<e& keer leguevee ceW
47.43% keer Je=ef) Deewj efveJeue ueeYe ceW . 3007.35 kejes[ keer Je=ef kejles ngS
49.66% keer Je=ef ope& keer~
efcee keejesyeej keer cee$ee ceW 26.30% (. 264,804 kejes[ mes . 334,440 kejes[) keer
Je=ef keer He=<Yetefce ceW efveJeue yeepe Deee ceW 30.02% keer ye{esejer ngF&~ iewj-yeepe Deee
keer cee$ee efJeiele Je<e& keer Je=ef 35.44% keer leguevee ceW ye{kej 44.16% ngF&~ iewj yeepe
Deee 98.6% Heefjeeueve JeeeW kees Hetje kejleer nw~ peye efke en efJeiele Je<e& 80% Lee~
Je<e& 2008-09 kes oewjeve yeQke kee efJeeere keee&efve<Heeove kee meejebMe efvecveefueefKele nw

wherein solar energy is put to use to power technology in rural
branches.
Best Performance in Western Zone under the Rural Employment
Generation Program (REGP) of KVIC.
FINANCIAL REVIEW
FINANCIAL PERFORMANCE
The Bank recorded an Operating Profit of Rs.5,456.80 crore (growth of
47.43% over previous year) and Net Profit increased to Rs.3,007.35
crore, recording growth of 49.66%.
Net interest income grew by 30.02% on the backdrop of rise in volume of
business mix by 26.30% (from Rs.264,804 crore to Rs. 334,440 crore).
Non-interest income made quantum leap by 44.16% as against previous
years growth of 35.44%. Non-interest income covered 98.6% of Operating
Expenses as against 80.0% in the previous year.
The Financial performance of the Bank for the year 2008-09 is summarised
below:
(OevejeefMe . kejes[ ceW)

efJeJejCe
efveJeue yeepe Deee
iewj-yeepe Deee
Heefjeeueveiele Jee
Heefjeeueve ueeYe
eeJeOeeve/DeekeeqmcekeleeSb
efveJeue ueeYe
eefle Mesej Depe&ve (.)
eefle Mesej yener cetue (.)
Deewmele efveJeue ceeefueele Hej eefleueeYe
Deewmele DeeefmleeeW Hej eefleueeYe (%)
(Amount in Rs. crore)
Particulars
2007-08
2008-09
Je=ef(%) Growth(%)
Net Interest Income
4229.27
5498.90
30.02
Non-Interest Income
2116.93
3051.86
44.16
Operating Expenses
2644.99
3093.96
16.97
Operating Profit
3701.21
5456.80
47.43
Provisions / Contingencies
1691.81
2449.45
44.78
Net Profit
(%)
2009.40
3007.35
49.66
Earnings per share
( Rs.)
40.83
57.26
40.24
Book value per share
( Rs.)
164.05
211.89
29.16
28.44
30.42
1.25
1.49
Return on Average Networth (%)

Return on Average Assets
keg efJeeere DevegHeele veeres emlegle efkeS ieS nQ

ceeveob[
DeefeceeW Hej Deee
efveJesMe Hej Deee
efveefOeeeW Hej Deee
peceejeefMeeeW keer ueeiele
efveefOeeeW keer ueeiele
efveJeue yeepe ceeefpe&ve
Heefjeeueve JeeeW kes eefle iewj yeepe Deee
Deewmele keee&Meerue efveefOe kes eefle Deve Deee
Deewmele keee&Meerue efveefOe kes eefle Heefjeeueve Jee
Deewmele keee&Meerue Hetbpeer kes eefle meHe Jee
Deewmele keee&Meerue efveefOe kes eefle Deve Heefjeeueve Jee
Deeefmle GHeeesie DevegHeele
kegue Deee kes eefle iewj yeepe Deee
efveJeue Deee kes eefle iewj yeepe Deee
efveJeue Deee kes eefle ueeiele
(%)
Some of the Financial Ratios are presented below:
(eefleMele)
(Percentage)
Parameters
2007-08 2008-09
2007-08
2008-09
9.34
9.78
Yield on Advances
9.34
9.78
6.83
7.14
Yield on Investment
6.83
7.14
7.71
8.09
Yield on Funds
7.71
8.09
5.23
5.76
Cost of Deposits
5.23
5.76
5.07
5.37
Cost of Funds
5.07
5.37
2.95
2.97
Net Interest Margin
2.95
2.97
80.04
98.64
Non Interest Income to Operating Expenses
80.04
98.64
1.32
1.51
1.32
1.51
Other Income to Average Working Fund
1.65
1.53
Operating Expenses to Average Working Fund
1.65
1.53
1.03
0.96
Staff Expenses to Average Working Fund
1.03
0.96
0.62
0.57
Other Operating Exp. to Average Working Fund
0.62
0.57
2.31
2.70
Asset Utilisation Ratio
2.31
2.70
14.63
15.73
14.63
15.73
Non-Interest Income to Total Income
33.36
35.69
Non-Interest Income to Net Income
33.36
35.69
41.68
36.18
Cost to Net Income
41.68
36.18
12
KeC[-Jeej keee&-efve<Heeove
SEGMENT- WISE PERFORMANCE
yeQke ves Je<e& 2008-09 kes oewjeve kej mes HetJe& . 4164.43 kejes[ kee ueeYe Deefpe&le
efkeee~ Heefjeeueve kes efJeefYeVe KeC[eW kee eesieoeve Lee - kees<eeieej . 551.10 kejes[
nesuemesue yeQefkebie . 3120.36 kejes[ Deewj Kegoje yeQefkebie . 1045.42 kejes[~ Je<e&
2008-09 ceW Meg DeefJeefveOeeveere Deee kee DeefJeefveOeeveere Jee . 552.45 kejes[ Lee~
The Bank earned a profit before tax of Rs.4,164.43 crore during the year
2008-09. The contribution made by different segments of operations were
- Treasury Rs. 551.10 crore, Wholesale Banking Rs. 3120.36 crore and
Retail Banking Rs. 1045.42 crore. The unallocable expenditure net of
unallocable income was Rs. 552.45 crore during the year 2008-09.
ueeYeebMe
DIVIDEND
Je<e& kes efueS 80% keer oj mes ueeYeebMe Ieesef<ele efkeee ieee, efpemeceW Henues efJeleefjle efkeS ieS
30% Debleefjce ueeYeebMe leLee efHeues Je<e& kes kegue 40% keer leguevee ceW 50% Debeflece
ueeYeebMe Meeefceue nQ~ kegue ueeYeebMe Yegieleeve keer jeefMe . 420.14 kejes[ nw (ueeYeebMe
efJelejCe kej es[kej)~
A Dividend at the rate of 80% has been declared for the year, comprising
30% interim dividend already distributed and 50% final dividend as against
a total of 40% of previous year. The total dividend payment amounts to Rs.
420.14 crore (excluding dividend distribution tax).
HetpB eer
CAPITAL
efJeeere Je<e& 2008-09 ceW yeQke keer efveJeue nwefmeele . 8627.77 kejes[ mes ye{kej
. 11143.58 kejes[ nes ieF& nw~ Je<e& kes oewjeve yeQke ves meeJe&peefveke efveie&ce ee DeefOekeej
ee FefkeJeer MesejeW kes DeefOeceeve efveie&ce eje DeHeveer FefkeJeer Hetbpeer ceW Je=ef veneR keer nw~
leLeeefHe Je<e& kes oewjeve yeQke ves efej-I kes He ceW veJeesvces<ekeejer melele $eCe efueKele
(DeeF&Heer[erDeeF&) kes eje . 400 kejes[ keer Je=ef keer Deewj DeHej efej II yee@v[ kes
eje . 500 kejes[ keer Je=ef keer nw~
Net worth of the Bank in FY 2008-09 has increased to Rs.11,143.58 crore

from Rs.8,627.77 crore. During the year, the Bank has not increased its
equity capital by way of Public or Right or Preferential Issue of Equity
Shares. However, the Bank raised Rs.400 crore by way of Innovative
Perpetual Debt Instruments (IPDI) as Tier I capital and Rs.500 crore by
way of Upper Tier II Bonds during the year.
HetpB eer Heee&Hlelee
CAPITAL ADEQUACY
yeemesue II esceJeke& kes Devegmeej Je<e& kes oewjeve yeQke kee Hetbpeer Heee&Hlelee DevegHeele iele Je<e&
kes 12.04% kes cegkeeyeues 13.01% jne Deewj 9% keer efveeeceke DeHes#ee mes Gelej Lee~
As per Basel II framework, the Banks Capital Adequacy Ratio of 13.01%

during the year as against 12.04 % during the previous year and was
higher than the regulatory requirement of 9%.
HetBpeer Heee&Hlelee kes efJeJejCe efvecveevegmeej oMee&S ieS nQ
Details of Capital Adequacy are shown as under :
(. kejes[ ceW) (Rs. in crore)

efJeJejCe
Particulars
yeemesue - I
yeemesue - II
BASEL - I
BASEL - II
31.03.2008
31.03.2009
jeefMe meerDeejSDeej
31.03.2008
31.03.2009
Amount
CRAR (%)
Amount
CRAR (%)
Amount
CRAR (%) Amount CRAR (%)
efej I HetBpeer
Tier I Capital
9439
8.19
12496
8.73
9409
7.70
12466
8.91
efej II HetBpeer
Tier II Capital
5487
4.76
6416
4.48
5303
4.34
5745
4.10
kegue HetBpeer
Total Capital
14926
12.95
18912
13.21
14712
12.04
18211
13.01
peesef]Kece Yeeefjle Deeefmleeeb
Risk Weighted Assets
115280
143136
122221
139931
13

MANAGEMENT DISCUSSION AND ANALYSIS
eyeb O eve eee& SJeb ef J eMues < eCe
OVERALL ENVIRONMENTS
mecee JeeleeJejCe
Global scenario
JewefMJeke HeefjMe
After leading the world financial system to its booming stage year after
year, the USA faced worst financial market crisis from the beginning of
the year 2008. A number of financial institutions, investment banks and
hedge funds were in turmoil mostly due to over exposure to realty, default
by large number of sub-prime borrowers and failure of many derivatives.
The crisis spread rapidly over to European and other advanced countries
resulting in widespread write-downs, government bailouts, mergers and
bankruptcies.
efJeMJe efJeeere eCeeueer kees Je<ee&vegJe<e& lespeer keer DeJemLee leke ues peeves kes yeeo etSmeS kees
Je<e& 2008 kes eejbYe mes meyemes Kejeye efJeeere yeepeej mebke kee meecevee kejvee He[e~
Deveske efJeeere mebmLeeDeeW, efveJesMe yeQkees leLee nspe HeC[eW ceW efJeMes<e He mes efjeueer ceW
DeleefOeke efveJesMe, DeefOeke mebKee ceW GHe-cegKe GOeejkelee&DeeW eje Jeefleece Deewj
Deveske [sjerJesefJe keer DemeHeuelee kes keejCe Ieyejen kee JeeleeJejCe yevee~ en mebke
etjesefHeeve leLee Deve Gvvele osMeeW ceW lespeer mes Hewuee efpemekee HeefjCeece JeeHeke DeJeuesKeve,
ieJeve&ceW yesues, efJeueeve Deewj efoJeeefueesHeve Hej ngDee~
In the cascading effect, financial and banking crisis turned to economic

crisis in the advanced countries and rapidly engulfed the whole world.
Many economists are now predicting that the Great Recession of 200809 will be the worst global recession since the 1930s. Recent evidence
world over suggests that contractionary forces are strong - demand has
slumped, production is plunging, job losses are rising and credit markets
remain in seizure. IMF has projected Global Economic growth rate at
0.5% for 2009 and World Bank has forecasted Global GDP growth of
0.9% in 2009.
Fme eHeeleer eYeeJe mes efJeeere Deewj yeQefkebie mebke GVele osMeeW ceW DeeefLe&ke mebke ceW yeoue
ieee Deewj mebHetCe& efJeMJe kees lespeer mes efiejHele ceW ues efueee~ Deveske DeLe&Meem$eer Deye en
YeefJe<eJeeCeer kej jns nQ efke 2008-09 keer ye[er ceboer 1930 kes yeeo keer meyemes Kejeye
JewefMJeke ceboer nesieer~ neue ner kes mee#e efJeMJe Yej ceW en mebkesle osles nQ efke efJejesOeer
MeefkeleeeB cepeyetle nQ - ceebie ceW efiejeJe DeeF& nw, GlHeeove efiej jne nw, veewkejer keer neefveeeW
ceW Je=ef nes jner nw Deewj $eCe yeepeej DeJe nes ieee nw~ DeeF&SceSHe ves 2009 kes efueS
JewefMJeke DeeefLe&ke efJekeeme oj 0.5% emlegle keer nw Deewj efJeMJe yeQke ves 2009 ceW 0.9%
keer JewefMJeke mekeue Iejsuet GlHeeo (speer[erHeer) Je=ef kee Devegceeve ueieeee nw~
To counter the unexpected economic downturn, the governments and central

banks in major industrialized countries have taken both fiscal and monetary
initiatives, some of them bold and unconventional. However, with oil
prices hovering at as low as $40 with inflation and interest rates at historic
low in major economies, the global economic recovery process have been
rather slow.
Fme DevedDeHesef#ele DeeefLe&ke efiejeJe kees eYeeJenerve kejves kes efueS cegKe Deeweesieerke=le osMeeW
ceW mejkeej leLee kesvere yeQkeeW ves keg efveYeeake leLee mJevo jepekees<eere leLee ceewefke
Henue keer 1 leLeeefHe, cegemHeerefle kes meeLe lesue kee cetue vetvelece 40 [euej Hej DeeiesHeers nesves Deewj cegKe DeLe&-JeJemLee ceW yeepe ojW Ssefleneefmeke He mes vetvelece nessves kes
keejCe JewefMJeke DeeefLe&ke YejHeeF& keer eefeee Deewj Yeer Oeerceer jner~
Domestic economy
Iejsuet DeLe& JeJemLee

Yeejle DeefOeke mes DeefOeke efHeues 10 Je<eeX mes efJeMJe DeLe&JeJemLee mes peg[e ngDee nw Deewj
DeeefLe&ke efiejeJe kes mebeeceke HewueeJe mes efvejeHeo He mes yee veneR mekelee~ mekeue Iejsuet
GlHeeo Je=ef ceW Oeerceer ieefle, efjeue Fms #es$e ceW ecegKe He mes ceeue keer ceebie kee efiejvee,
efveee&le Je=ef kee vekeejelceke #es$e, meke yeepeej cetue ceW efiejeJe, HetBpeer eJeen kee
efJeHejerle nesvee Deewj Deekeefmceke cege cetueeme keg egveewefleeeB nQ, pees efJeMJe keer otmejer
lespeer mes ye{leer DeLe&-JeJemLee keer mee#eer nQ~
India, integrated into the world economy more so over the last 10 years,
could not escape unscathed of the contagion spread of economic downturn.
Slow down in the growth of gross domestic products, downslide of demand
for goods predominantly in real estate sector, exports growth to negative
territory, dip in stock market prices, capital flow reversal, and abrupt currency
depreciations are some of the challenges witnessed in the worlds second
fastest growing economy.
Yeejleere DeLe&-JeJemLee 2003-04 mes 2007-08 keer DeJeefOe ceW 8.7% keer Deewmele
efJekeeme oj kes meeLe mebele efJekeeme mes Gelej efJekeeme kes ejCe ceW efveefMele He mes Deeies
ye{er nw~ Deewue mes 2008 leke kes 9 cenerveeW ceW 6.9% keer efjkee[& Je=ef mes mebkesle efceueles
nw efke Jele&ceeve Je<e& ceW DeLe& JeJemLee ceW Oeerceer Je=ef keer DeHes#ee nw~ keWvere meebefKekeere
mebieve (meerSmeDees) kes Deefece Devegceeve kes Devegmeej Iejsuet GlHeeo (peer[erHeer) ceW efHeues
Je<e& kes 9.0% keer leguevee ceW Je<e& 2008-09 ceW 7.1% keer Je=ef DeHesef#ele nw~ Je<e& 200809 ceW ueieYeie meYeer #es$eeW ceW efiejeJe ces Je=ef ngF& nw~ ke=ef<e (Jeve-Geesie SJeb celmeeKes)
kes efueS 2.6% (Je<e& 2007-08 ceW 4.9%), Geesie (Keveve-Geesie, efJeefvecee&Ce, efJeegle,
iewme SJeb peue DeeHetefle& leLee efvecee&Ce meefnle) 4.8% (Je<e& 2007-08 ceW 8.1%) Deewj mesJee
#es$e (JeeHeej, nessue, HeefjJenve, mebosMe metevee, efJee Hees<eCe, yeercee, efjeue Fms,
meecegoeefeke, meeceeefpeke Deewj Jeweefkeleke mesJeeSb) ceW efHeues Je<e& kes 10.9% keer leguevee ceW
9.6% Je=ef kee Devegceeve nw~
Indian economy had moved decisively from a moderate growth to a higher

growth phase, with an average growth rate of 8.7% for the period 2003-04
to 2007-08. In the current year, the economy is expected to achieve slower
growth as evident from the recorded growth of 6.9% for the 9 months
period April to December, 2008. As per advance estimates of Central
Statistical Organisation (CSO), the GDP is expected to grow at 7.1 % in
2008-09 as against 9.0% in the previous year. The deceleration of growth
in 2008-09 is spread across almost all the sectors. Growth estimated for
Agriculture (including Forestry & Fishing) at 2.6% (4.9% in 2007-08),
Industry (including mining, manufacturing, electricity, gas & water supply
and construction) at 4.8% (8.1% in 2007-08) and Services sector (including
trade, hotels, transport, communication, financing, insurance, real estate,
community, social & personal services) at 9.6% as against 10.9% in previous
year.
14
Je<e& 2007-08 kes eejbYe mes cegemHeerleer ceW DeeF& lespeer ves 9 Deiemle 2008 kees meceeHle
meHleen nsleg 12.63% Hej 44 ceen keer TBeeF& kees gDee Gmekes HeMeele FmeceW efiejeJe
eejbYe ngF& Deewj en keceer DeefOeke Gelej oj Hej Leer, pewmee efke meHleeneble 28 ceee& 2009
nsleg en efiejkej 0.26% Hej Dee ieF&~ efJeiele Je<e& ceW eLee 4.7% kes efJe Je<e& 200809 ceW Deewmele cegemHeerefle 8.4% Leer~ metekeebke ceW Deeeveke keceer DeefOekelej Gelej
DeeOeej Deeke[es SJeb Je<e& kes DeeefKejer ceen ceW kees lesue keer efJeMJe mlej Hej lespeer
emeceeve cetueeW kes keejCe nw~ efHejYeer eIeevele DeeHetefle& yeeOelee leLee Je=efMeerue JewefMJeke
cetueeW kes keejCe Keee GlHeeoeW (eebJeue, oeue, Keee lesue SJeb JevemHeefle) kes cetueeW ceW
DeevegHeeefleke efiejeJe ope& vener keer ieF& nw~
Inflation, which flared up from the beginning of the year 2007-08, touched
a 44 months high at 12.63% for the week ended 9th August 2008. Thereafter,
it started declining and deceleration was at much higher rate as it reached
down to 0.26% for the week ended 28th March 2009. The average inflation
in the year 2008-09 was 8.4% as against 4.7% in the previous year. The
sudden fall in the index is mostly due to higher base figures and sharp
softening in world prices of crude oil in the later part of the year. However,
retail prices of food produces (rice, pulses, edible oils and vegetables)
have not recorded proportionate decline mostly due to supply constrains
and hardening of global prices.
2008-09
The revised Revenue deficit placed at 4.4 per cent as against 1 per cent and
Fiscal deficit estimated at 6 per cent of GDP as against 2.5 per cent in the
Budget estimate for 2008-09. The galloping deficits have resulted due to
increase in non-plan expenditure and revenue collection lower than budgeted
level as well as three fiscal stimulus packages launched from December08 to February-09 for protecting the economy from extraordinary impact
of the global crisis which together amounted to about 3% of GDP.
nsleg yepe Devegceeve ceW mebMeesefOele jepemJe keceer 1 eefleMele kes eLee efJe 4.4
eefleMele jKeer ieF& SJeb jepekees<eere keceer 2.5 eefleMele kes eLee efJe peer[erHeer kes 6
eefleMele Hej Deebkeer ieF&~ peer[erHeer keer ueieYeie 3% jeefMe meefnle JewefMJeke mebke kes
Demeeceeve eYeeJe mes DeLe&JeJemLee kes yeeeJe nsleg Deefveeesefpele Jee ces Je=ef leLee
yepeere mlej keer DeHes#ee kece jepemJe Jemetueer efomebyej 08 mes HejJejer 09 ceW eejbYe efkeS
ieS leerve jepekees<eere esjCeeoeeer keee&ece kes keejCe HeefjCeecele Je=efMeerue keceer ngF& nw~
Je<e& 2008-09 kes oewjeve 23.0% keer efJeiele Je<e& keer Je=ef kes eLee efJe $168.7
efyeefueeve Hej Hengbekej efveee&le ceW cee$e 3.4% keer Je=ef ngF&~ 7 Je<eeX ceW Henueer yeej efveee&le
ceW Deketyej 08 mes ceee& 09 leke ueieeleej 6 ceen leke, ceen mes ceen vekeejelceke Je=ef
efoKeeF& He[er~ efHeues Je<e& 27.0% Je=ef kes eLee efJe $287.8 efyeefueeve Hej Deeeele
14.3% ye{e~ Je<e& nsleg HeefjCeeceer keejesyeej Ieee $119.1 efyeefueeve Lee peyeefke Je<e&
2007-08 ceW en $88.5 efyeefueeve Lee~
During the year 2008-09, export grew by a mere 3.4 % reaching $ 168.7
billion as against previous years growth of 23.0%. For the first time in 7
years, exports showed a month to month negative growth for 6 consecutive
months from October-08 to March-09. Import grew by 14.3% at $ 287.8
billion as against 27.0 % growth last year. The resultant Trade deficit for
the year was of $ 119.1 billion, whereas it was $ 88.5 billion in the year
2007-08.
Je<e& kes oewjeve efveJeue efJeosMeer Hetbpeer DebleJee&n ceW YejHetj keceer DeeF&~ FefkeJeer ceW SHe[erDeeF
efJeiele Je<e& kes DeHes#ee Lees[er Gelej Leer~ efHejYeer efJeiele Je<e& kes Ge efveJeue DebleJee&n keer
leguevee ceW SHeDeeFDeeF DeenjCe DeefOeke Lee~ Je<e& 2008-09 nsleg efJeosMeer efveJesMe DebleJee&n
(efveJeue) $19.8 efyeefueeve ope& efkeee ieee Lee (SHeDeeFDeeF kes $15.0 efyeefueeve kes
efveJeue yeefnJee&n eje eLee IeeF& ieF& FefkeJeer $27.8 efyeefueeve Hetveefve&JesMe Deee Deve
. 5.8 efyeefueeve SJeb peer[erDeej~ S[erDeej $1.2 efyeefueeve ceW SHe[erDeeF meceeefJe<
Fmekeer leguevee ceW Je<e& 2007-08 nsleg efJeosMeer efveJesMe kee efveJeue DebleJee&n $63.8 efyeefueeve
Lee~ FefkeJeer $26.9 efyeefueeve, Hegveefve&JesMe Deee SJeb Deve $7.5 efyeefueeve SJeb peer[erDeej/
S[erDeej $8.8 efyeefueeve ceW SHe[erDeeF leLee $20.6 efyeefueeve nsleg SHeDeeFDeeF Deeeesefpele
efveJeue DebleJee&n meceeefJe<)~
Net foreign capital inflows reduced substantially during the year. The FDI
in equity was slightly higher than previous year; however, FIIs withdrawal
was heavy as compared to previous years high net inflow. Foreign
Investment inflow (Net) for the year 2008-09 was recorded at $ 19.8 bn
(Comprising FDI in Equity $ 27.8 bn., reinvested earning & others Rs.5.8
bn and GDR/ADR $1.2 bn as reduced by net outflow of FIIs to the tune of
$ 15.0 bn.) In contrast, for the year 2007-08 net inflow of foreign investment
was for $ 63.8 bn (FDI in equity $ 26.9 bn, reinvested earning & others
$ 7.5 bn and GDR/ADR $8.8 bn and added net inflow of FII for $ 20.6 bn).
The Foreign Exchange Reserve during the year depleted by $ 60 bn to
reach at $ 252 billion. At the same time, External debts increased by 15%
to $ 231 billion (31.12.2008). The share of non-government debt to total
external debt stood at 75%.
Je<e& kes oewjeve efJeosMeer efJeefvecee Deejef#ele kees $252 efyeefueeve kejves kes efueS $60
efyeefueeve kece efkeee ieee~ Gmeer mecee Hej yeene $eCe 15% mes ye{kej $231 efyeefueeve
nes ieS (31.12.2008) kegue yeee $eCe ceW iewj mejkeejer DebMe 75% nes ieee~
efJeiele Je<e& ces 21.1% keer Je=ef kes eLee efJe Je<e& oj Je<e& DeeOeej Hej cege DeeHetefle& ces
18.6% keer Je=ef ngF&~ Ske Je<e& Henues DeJeefOe kes oewjeve 24.6% keer leguevee ceW Deejef#ele
cege ceW 7.7% keer Je=ef ngF&~
Money supply increased by 18.6% on year on year basis as against increase

by 21.1% in previous year. Reserve Money increased by 7.7% during the
period compared to 24.6% a year ago.
SHeDeeFDeeF eje FefkeJeer yeepeej ceW yees ngS ceeue kees kece cetue Hej efJeee kes
HeMeele GuuesKeveere megOeej kee me@ke yeepeej mee#eer nw~ ceboer kes Ke keer efmLeefle Hej
efjkee[& mecee ceW efiejeJe leLee Je<e& keer otmejer ceener ceW DeleefOeke DeefmLej efmLeefle yeepeej
ceW ope& keer ieF&~ yeerSmeF& meWmeskeme 05.05.08 kees 17735.70 Hej Gelece SJeb 27.10.08
kees 7679.39 Hej vetvelece ope& neskej ceee& 08 keer meceeefHle Hej 15644.40 efiejkej eLee
ceee& 09 keer meceeefHle Hej 9708.50 nes ieee~ Fmeer lejn Sme SJeb Heer meerSveSkeme efveHeer
02.05.08 kees 5228.20 Hej Gelece SJeb 27.10.08 kees 2524.20 Hej vetvelece ope&
neskej ceee& 2008 keer meceeefHle Hej 4734.50 mes kece neskej eLee ceee& 09 meceeefHle Hej
2524.20 nes ieee~
The stock markets witnessed significant correction on the back of sell-off

in the equity market by FIIs. The markets recorded downslide in record
time on bearish sentiments and remained extremely volatile in the second
half of the year. The BSE SENSEX came down from 15644.40 at the end
of March 08 to 9708.50 as of end of March 09 (depletion by 38%),
registering highest at 17735.70 on 05.05.08 and lowest at 7697.39 on
27.10.08. Similarly, S&P CNX NIFTY came down from 4734.50 at the
end of March 08 to 3020.95 as at end of March 09, registering highest at
5228.20 on 02.05.08 and lowest at 2524.20 on 27.10.08.
15

After registering appreciation of Rupee in forex market for the last few
years, Rupee faced sudden and steep depreciation during 2008-09. It
depreciated by 21.52% against USD during the year as against appreciation
by 7.97% in the year 2007-08. The Rupee fared mix position against other
currencies while it depreciated against Yen at over 20%, depreciation
against Euro was nominal and in fact, it appreciated against GBP by around
14 percent.
efHeues keg Je<eeX nsleg Hee@jskeme yeepeej ceW Hees keer cetue Je=ef ope& kejves kes HeMeele,
2008-09 kes oewjeve Hees ceW Deekeefmceke SJeb DeefJemJemeveere cetueeme osKee ieee~ Je<e&
2007-08 ceW 7.97% kes cetueeme kes eLee efJe Je<e& kes oewjeve etSme[er kes efJe
FmeceW 21.52% kee cetueeme ngDee~ Deve cegeDeeW kes efJe Hees ves efcee efmLeefle keer
keercele egkeeF& peyeefke esve kes efJe 20% mes DeefOeke Hej Fmekee cetueeme ngDee, etjes
kes efJe cetueeme veececee$e Lee Deewj JeemleJe ceb peeryeerHeer kes efJe ueieYeie 14 eefleMele
Fmekee cetueeme ngDee~
The Government and Reserve Bank of India initiated a number of fiscal

and monetary measures during the year to give stimulus to the economy.
The combined measures have set the revival process in motion for the
economy as a whole.
Je<e& kes oewjeve DeLe& JeJemLee kees meg{ kejves kes efueS mejkeej SJeb Yeejleere efj]peJe& yeQke
ves keF& jepekees<eere SJeb ceewefke GHeeeeW keer HenueW keer nQ~ mebHetCe& DeLe&JeJemLee kes efueS
ieefle osves ceW meceer#eelceke eefeee mebegkele GHeeeeW eje efveefMele keer ieF& nw~
Industry Structure and Developments
Geesie mebjevee SJeb efJekeeme

In contrast to the world scenario, the Indian banking sector largely remained
insulated from shock because of sound banking system & practices and
stringent & pro-active regulatory framework. Also, while in the advanced
countries the crisis had spread from the financial/banking to the real sector,
in India the slowdown in the real sector has impacted the financial and
banking sector.
efJeMJe HeefjMe kes efJeHejerle meg{ yeQefkebie eCeeueer SJeb eefeeeSb SJeb efeeeMeerue efveeeceke
HejsKee kes keejCe DeeefLe&ke ogJe&JemLee mes Yeejleere yeQefkebie #es$e DeefOekeebMele Gyej Deeee~
peyeefke efJekeefmele osMeeW ceW Yeer efJeeere/yeQefkebie mes mebHeoe #es$e ceW DeeefLe&ke mebke Deeee Lee,
Yeejle ceW mebHeoe #es$e ceW efiejeJe ves efJeeere SJeb yeQefkebie #es$e kees eYeeefJele efkeee nw~
JewefMJeke DeeefLe&ke mebke kee mecee He mes eYeeJe Demej FefkeJeer, cege, Hee@jskeme SJeb $eCe
meceeefJe< Yeejleere efJeeere yeepeej cegKe He mes efvecve Hej He[e nw

In the knock-on effects of the global crisis, the Indian financial markets
comprising equity, money, forex and credit, have been inflicted mainly in
the form of :
Yeejleere keeHeexjs SJeb yeQkeeW nsleg efJeosMeer efJeeereve keer keceer

efJekeefmele osMeeW ceW ceebie kes DeYeeJe ceW yeepeej ceW DeevesJeeueer ceboer kes keejCe efveee&le
ceW leerJe efiejeJe
Drying up of overseas financing for Indian corporate and banks;
Sharp decline in exports due to slump in demand in developed countries;
ceboer egkele osMeer Hetbpeer yeepeej ceW Hetbpeer mebenCe Hej efveeb$eCe
Constraints in raising funds in a bearish domestic capital market;
keejHeesjs kes Deebleefjke GHeee ceW GuuesKeveere efiejeJe
Marked decline in the internal accruals of the corporate;
Stress on money markets & credit markets due to demand for domestic
credit by corporate;
Acute shortage of cash flow for Mutual Funds and Non Banking
Finance Companies;
Pressure on foreign exchange due to slump in demand for exports,

decrease in inflow of foreign investment & remittances, withdrawal
of investments by FIIs and corporate converting local funds to meet
their external obligations.
keejHeesjs eje osMeer $eCe nsleg ceebie kes keejCe cege yeepeejeW SJeb $eCe yeepeejeW Hej
oyeeJe
cetegDeue Heb[dme SJeb iewj yeQefkebie efJee kebHeefveeeW kes efueS vekeoer eJeen kee leerJe
DeYeeJe
efveee&le nsleg ceebie kes DeYeeJe ceW yeepeej ceW DeevesJeeueer ceboer, efJeosMeer efveJesMe SJeb
efJees<eCe kes DebleJee&n ceW keceer, SHeDeeFDeeF eje efveJesMeeW kee DeenjCe SJeb Gvekes
yeee oeefelJeeW kees HetCe& kejves kes efueS keejHeesjs eje mLeeveere efveefOe kees HeefjJeefle&le
kejves kes keejCe efJeosMeer efJeefvecee Hej oyeeJe
Yeejleere yeQkeW meeJe&peefveke #es$e leLee efvepeer #es$e oesveeW efJeeere mes keg meg{, Hebtpeerke=le SJeb
eYeeJeer He meW efveebef$ele nQ~ efHejYeer osMe ceW kegue yeQefkebie #es$e ves Je<e& keer leermejer efleceener mes
vekeoer keer keceer, yeepe Hej ogefJeOee SJeb iegCeelceke DeeefmleeeW kes jKe jKeeJe ceW egveewefleeeW
kee Denmeeme efkeee~ eCeeueer ceW lejuelee ceW Je=ef kejves, oyeeJeemle DeeefmleeeW mes jenle
eeHle kejves leLee yeepe ojeW kes mebyebOe ceW veerefle efveoxMe nsleg Yeejleere efj]peJe& yeQke ves Je<e& kes
oewjeve keF& GHeee efkees efpeveceW nQ eLee 31.03.2009 efvecveefueefKele meefcceefuele nw
Indian banks, both in the public sector and in the private sector, are
financially sound, well capitalized and effectively regulated. However,
overall banking sector in the country faced liquidity crunch, interest rates
dilemma, and challenges in maintaining quality assets from the third quarter
of the years. To infuse liquidity in the system, to provide relief from
stressed assets and policy direction in respect of interest rates, Reserve
Bank of India took several measures during the year, which included
(position obtaining as on 31.03.2009):
Deejef#ele vekeoer efveefOe eJeen (meerDeejDeej) pees Je<e& kes eejbYe ceW 7.50% Hej Lee,
17.01.09 mes eYeeJeer 5.00% neskej efJeefYeVe ejCeeW ceW kece nes ieee Lee~
Cash Reserve Ratio (CRR) which was at 7.50% in the beginning of

the year was reduced in stages to be at 5.00% w.e.f. 17.01.09.
meebefJeefOeke eueefveefOe DevegHeele (SmeSueDeej) pees Dekeletyej 1997 mes melele 25.00%
jne Lee efo. 08.11.08 kees 24.00% leke kece efkeee ieee~ SmeSueDeej ceW 1.5%
Statutory Liquidity Ratio (SLR) which was constantly at 25.00%

since October, 1997, reduced to 24.00% w.e.f. 08.11.2008. SLR was
16

made further relaxable upto 1.5% to enable banks access to the
liquidity adjustment facility window for onward lending to NBFCs,
MFs and HFCs.
leke keer Deefleefjkele keceer keer ieF& Leer efpememes yeQke SveyeerSHemeer, SceSHe leLee
SeSHemeer kees Deeies GOeej osves kes efueS eueefveefOe meceeeespeve megefJeOee ceW DeefYeiece
kej mekes~
jsHees oj (FbpeskeMeve) 7.75% leke Lee Deewj efpemeceW Dekeletyej 08 ceW 9.00% leke
Je=ef ngF& Leer GmeceW ejCeye lejerkes mes keceer kejkes Gmes efo. 04.03.09 kees 5.00%
efkeee ieee~
efjJeme& jsHees oj (De@yemee@HMeve) kees jsHees oj kes legue ceW DebleleesielJee efoveebke 04.03.09
kees 3.50% lee efkeee ieee~
efJeuebefyele yegefveeeoer HeefjeespeveeDeeW kes mebyebOe ceW Deeefmle JeieeakejCe leLee eeJeOeeveerkejCe
ceevekeeW ceW Ske yeejieer GHeee kes He ceW t oer ieF&~ JeeefCeefpeke mLeeJej mebHeoe
$eCeeW Hej peesefKece Yeeefjlee ceW 150% mes 100% leke keceer keer ieF&~ ceeveke DeeefmleeeW
kes efueS eeJeOeeveerkejCe keer DeeJeMekelee keer HetJe&Jeleea esCeer ceW 1 mes 2 eefleMele keer
efiejeJe neskej Jen 0.4% jn ieF&~ efo. 30.09.2008 Hej pees DeeefmleeeB ceeveke Leer
Hejbleg yeeo ceW GveceW DeHeeej nes ieee Deewj GOeejkelee&DeeW ves Hegvemejevee nsleg DeeJesove
efkeee nw GvnW 31.03.2009 Hej ceeveke DeeefmleeeW kes He ceW efJeeej kejves nsleg
Devegcele efkeee nw~ yeMelex efke Hegvemejevee petve 2009 mes Henues Hetjer kej oer peeS~
yeQkeeW kees kepe& ceeHeer eespevee leLee kepe& meneelee eespevee kes Debleie&le Meeefceue
KeeleeW kes efueS Yeejle mejkeej mes eeHe jeefMeeeW kes efueS Jele&ceeve cetue ceW nesves
Jeeueer neefve kes efueS eeJeOeeve kejves keer keesF& DeeJeMekelee veneR nw~
Heesle-ueoeve HetJe& efveee&le $eCe nsleg efjeeeleer yeepe oj DeJeefOe keer JewOelee 180 efoveeW
mes ye{ekej 270 efove kej oer ieF& nw~ Fmekes Deefleefjkele Heesle-ueoeveesej efveee&le $eCe
keer DeJeefOe ogieveer 180 efoveeW keer kej oer ieF& nw~
Repo Rate (Injection) which was at 7.75% and peaked to 9.00% in

October-08 was reduced in stages to reach at 5.00% w.e.f. 04.03.09.
Reverse Repo Rate (Absorption), in sync with Repo Rate, was

ultimately settled at 3.50% w.e.f. 04.03.09.
Asset classification & provisioning norms relaxed in respect of delayed

infrastructure projects as a one-time measure. Risk weights for
commercial real estate loans were reduced to 100% from 150%.
Provisioning requirements for Standard Assets slashed to 0.4% from
earlier range of 1 to 2 percent. The assets which were standard as of
30.09.08 but there were subsequent delinquencies and borrowers
applied for restructuring were allowed to be considered as standard
assets as of 31.03.09 provided the restructuring will be completed by
June 2009. Banks need not make any provisions for the loss in present
value terms for moneys receivable from the Government of India, for
the accounts covered under the debt waiver scheme and debt relief
scheme.
Validity of concessional interest period for Pre-shipment export credit

extended to 270 days from 180 days. Further, the period for Postshipment export credit doubled to 180 days.
Growth trajectory
In the year 2008-09, banking sector generally witnessed corrective trends
in growth of deposits and advances. Growth in Aggregate Deposits of
Scheduled Commercial Banks (SCBs) at 19.8% was lower than 22.4% a
year ago. On a y-o-y basis, Credit Growth was 17.3% as against 22.3% in
the previous year and Non-Food credit of SCBs expanded by 17.5% on
top of the increase of 22.3% a year ago.
ef J ekeeme e#es H e-HeLe

Je<e& 2008-09 yeQefkebie #es$e ceW meeceevele peceejeefMe Deewj DeefeceeW ceW keer Je=ef ceW megOeejke
eJe=efe kee mee#eer jne nw~ Devegmetefele JeeefCeefpeke yeQkeeW (Smemeeryeer) keer kegue peceejeefMeeeW
ceW Je=ef Ske Je<e& HetJe& 22.4% keer DeHes#ee 19.8% kece Leer~ Je<e& oj Je<e& DeeOeej Hej $eCe
Je=ef efHeues Je<e& kes 22.3% keer DeHes#ee 17.3% jner Deewj Smemeeryeer kes iewj Keee $eCe
ceW Je<e& Yej HetJe& 22.3% keer Je=ef kes cegkeeyeues ceW 17.5% kee efJemleej ngDee~
At the end of March 2009, combined position of all scheduled commercial

banks for the Credit Deposit Ratio was 72.32% (73.88% March-08),
Investments (SLRs only) to Deposits was 30.43% (30.40% previous year)
and Cash to Deposit was 6.75% (8.61% previous year).
ceee& 2009 kes Deble ceW meYeer Devegmetefele JeeefCeefpeke yeQkeeW keer mebegkele efmLeefle $eCe pecee
DevegHeele kes efueS 72.32% jner (ceee& 08 Hej 73.88%), peceejeefMeeeW ceW efveJesMe
(kesJeue SmeSueDeej) 30.43% jne (efHeues Je<e& 30.40%), peceejeefMeeeW mes vekeoer
6.75% Leer (efHeues Je<e& 8.61%)~
There were mixed trends on the interest rate front. From the later part of
third quarter of the year, there was pressure for easing of interest rates. The
Term Deposits Rates for more than one year maturity of major banks were
in the range of 7.75 8.75 percent on 27.03.09 as against 8.25 9.00
percent at the end of March-08. Benchmark Prime Lending Rates (BPLRs)
of five major banks were in the range of 11.50 12.50 percent as against
12.25 12.75 percent at the end of previous year.
yeepe oj Deiee[er ceW mebefcee eJe=efe jner, Je<e& keer leermejer efleceener kes yeeo mes yeepe ojeW
kees Deemeeve yeveeves kes efueS oyeeJe jne~ Ske Je<e& mes DeefOeke DeJeefOe keer HeefjHekeJelee Jeeueer
ceereeoer peceejeefMeeeW kes efueS ecegKe yeQkeeW kee yeepe oj ceee& 08 keer meceeefHle kes oj
8.25-9.00 eefleMele kes efJe efo. 27.03.09 kees 7.75-8.75 eefleMele keer esCeer ceW jne~
HeeBe ecegKe yeQkeeW kee yeWeceeke& cetue GOeej oj (yeerHeerSueDeej) efHeues Je<e& kes 12.2512.75 eefleMele kes efJe 11.50-12.50 eefleMele keer esCeer ceW~
The Call Rate Overnight MIBOR remained mostly between 10.00% and
15.00% in the first half of the year. It peaked to over 20% on 31st October
2008. Thereafter, it came down to in the range of 6.00 7.5% in the first
week of November-08 and touched a low of 3.58% on 07.03.09 which
remained more or less at that level for the remaining period of the year.
Je<e& keer eLece ceener ceW ceebie oj efHeueer jele keer cegbyeF& Deblej yeQke emleeefJele oj
DeefOekelej 10.00% Deewj 15.00% jner~ Gmeves 31 Dekeletyej 2008 kees 20.00% keer
TBeeF& kees t efueee, Gmekes yeeo veJebyej 08 kes eLece meHleen ces 6.00-7.5% keer jWpe ceW
veeres Dee ieF& Deewj 07.03.2009 kees Jen 3.58% leke kece nes ieF& pees Je<e& keer Mes<e
DeJeefOe leke meeceeveleee Gmeer mlej leke jner~
The 1-year Gsec yield has come down from over 9.00% to around 5%
during the year. The 10-year yield declined to 5% from 9% during the
corresponding period.
Je<e& kes oewjeve 1-Je<e& peerSmeF&meer Deee 9.00% mes DeefOeke mes kejerye 5% leke kece nes
ieF&~ mebyebefOele DeJeefOe kes oewjeve 10-Je<e& Deee 9% mes 5% leke Ie ieF&
17
DeJemej
Opportunities
Yeejle keer mekeue osMeer GlHeeo oj Je<e& 2009-10 ceW kejerye 6.00 jnsieer~ efHeues Je<e&
keer leguevee ceW eeefHe Jen kece nesieer, eeefuele JewefMJeke HeefjMe ceW Jen keeHeer
Deemeeve efmLeefle nesieer~ Geesie, ke=ef<e leLee mesJee #es$e ceW DeeefLe&ke ieefleefJeefOeeeW eje
efJeefYeVe yeQefkebie mebYeeJeveeDeeW keer DeHes#ee nw~
Indias GDP growth rate may be around 6% for the FY 2009-10.

Though it is on the lower side in comparison to previous years, it
would be much comfortable position in the prevailing global scenario.
The economic activities are expected to open up various banking
possibilities encompassing industry, agriculture and service sectors.
megefKe&eeW ceW DeeF& cege efmLeefle ceW lespeer mes efiejeJe Dee jner nw Deewj Jele&ceeve eJe=efe mes
Helee euelee nw efke Jen vekeejelceke nes jner nQ~ cege efmLeefle ceW keceer mes GHeYeeskelee
ceebie kees meceLe&ve efceuesiee leLee keejHeesjs kes efueS efveJesMe ueeiele ceW keceer nes
peeSieer~
The headline inflation has fallen sharply and recent trends suggest
that it may move to negative. The decline in inflation should support
consumption demand and reduce input costs for corporates.
To defuse the economic recession, government spending on various

projects are expected to increase for which a number of stimulus
packages are already under implementation. This will provide avenues
to banks for resources and its further deployment.
Large number of sectors require push in demand are infrastructure,

petroleum fertilizers, IT, textiles, iron & steel, automobiles, cement etc
and hence require huge investment. They will generate forward and
backward linkages with other sectors and facilitate growth and further
investment. All factors taken together, demand for bank credit would
increase substantially.
Agriculture being the occupation of majority of population and good

crop expected as normal rainfall forecasted, opportunities for banking
activities in vast areas are immense. Also, over the years, India has
built an extensive network of social safety-net programmes, including
the flagship rural employment guarantee programme, which would
keep the sector moving ahead.
DeeefLe&ke ceboer kee eYeeJe kece kejves kes efueS mejkeej efJeefYeVe HeefjeespeveeDeeW Hej
Kee& kej jner nw, Gmes ye{eves keer DeHes#ee nw efpemekes efueS Henues ner keg eeslmeenve
Hewkespe keeee&efvJele efkeS pee jns nQ~ Fmemes yeQkeeW kees mebmeeOeve leLee Gvekes efJeefveeespeve
kes efueS ceeie& efceuesiee~
yegefveeeoer megefJeOeeSb, Hesêsefueece GJe&jke, metevee eeweesefiekeer, Jem$e, ueesne leLee
Heewueeo, Jeenve, meerceW Fleeefo pewmes #es$eeW ceW Yeejer mebKee ceW ceebie kees eeslmeenve osves
keer DeeJeMekelee nw Deewj FmeefueS GmeceW Yeejer cee$ee ceW efveJesMe kejves keer pejle nw~
Jen Deve #es$eeW kes meeLe DeeJeleea Deewj HeMeieeceer mebyebOe me=efpele kejWies leLee GmeceW
Je=ef nesieer Je Deefleefjkele efveJesMe Yeer Deemeeveer mes nesiee~ meYeer keejke Ske$e neskej
yeQke $eCe ceebie ceW YejHetj Je=ef nes peeSieer~
Deeyeeoer kes DeefOekeebMe ueesieeW kee HesMee ke=ef<e nesves mes Deewj meeceeve Je<ee& nesves kes
HetJee&vegceeve mes Deer Hemeue nesves keer DeHes#ee nw~ FmeefueS JeeHeke #es$e ceW yeQefkebie
ieefleefJeefOeeeW keer eegj mebYeeJeveeSb nQ~ keF& Je<eeX mes Yeejle ves OJepe-Heesle eeceerCe
jespeieej ieejber keee&ece meefnle meeceeefpeke megj#ee ves keee&eceeW kee JeeHeke ves
Jeke& mLeeefHele efkeee nw efpememes en #es$e efJekeeme keer Deesj Deemej nw~
Challenges
egveewelf eeeB
The future trajectory of the global crisis is not yet clear. The year
2009-10 will be more challenging especially for the banks to ensure
healthy flow of credit to the productive sectors of the economy. Some
of the key issues that would have to be addressed are lower economic
growth, drop in exports, incomplete projects, volatile currency
movements, etc.
Inflation rate moving towards negative may push the economy from
disinflation to deflation. Sustained drop in prices may affect both
economic output and employment negatively.
Banks have to look more to retail base for increasing resources as

corporate sectors would struggle with their diminishing cash flow
and liquidity condition.
Growth of quality assets, which are normally low yielding, would be

tied up unless commensurate cost-effective CASA deposits are
mobilized.
Fee income will play a major role in the revenue topography of the
bank as the Net Interest Margin obtaining till now may not be available
any more.
Maintenance of assets quality would require more vigorous exercise

as mid-corporate, SMEs and export oriented units are likely to be
under stress.
JewefMJeke mebke efmLeefle kee YeeJeer e#esHe HeLe DeYeer leke mHe< veneR ngDee nw~ Je<e&
2009-10 efJeMes<ekej DeLe& JeJemLee kes GlHeeoke #es$eeW kees Meg $eCe GHeueyOelee kees
megefveefMele kejves nsleg yeQkeeW kes efueS Deewj Yeer egveewefleHetCe& jnsiee~ efvecvelej DeeefLe&ke
Je=ef, efveee&le ceW keceer, DeOetjer HeefjeespeveeSb, cege kee DeefmLej Gleej-e{eJe pewmes
keg cenlJeHetCe& ceeceueeW kees mebyeesefOele kejvee nesiee~
cegemHeerefle oj vekeejelcekelee keer Deesj Deemej nes jner nw~ Jen DeLe& JeJemLee kees
DeJemHeerefle mes DeHemHeerefle keer lejHe kej mekeleer nw~ keerceleeW ceW peejer efiejeJe kee
DeeefLe&ke GlHeeo leLee jespeieej Hej vekeejelceke eYeeJe He[ mekelee nw~
etBefke keeHeexjs #es$e emeceeve vekeoer eJeen leLee lejuelee Mele& mes petPe jne nw FmeefueS
yeQkeeW kees mebmeeOeveeW ceW Je=ef kejves kes efueS Kegoje DeeOeej Hej DeefOeke Oeeve osvee
nesiee~
iegCeJeeeHetCe& DeeefmleeeW ceW Je=ef efpemeceW meeceeveleee Deee DeuHe jnleer nw~ peye
leke Jen ueeiele eYeeJeer keemee peceejeefMe kee DeevegHeeefleke meenCe veneR kejles Gve
Hej yebOeve ueieeee peeS~
yeQke kes jepemJe ceW Meguke Deee keer cenlJeHetCe& Yetefcekee nesieer keeeWefke Deye leke pees
yeepe ceeefpe&ve eeHle nes jne Lee, Fmemes Deeies GHeueyOe veneR nes mekesiee~
etBefke efce[ keeHeexjs, SmeSceF& Deewj efveee&leeefYecegKe FkeeFbeeB DeleefOeke oyeeJe ceW
nesves kes keejCe DeeefmleeeW keer iegCeJeee kes Devegj#eCe kes efueS DeleefOeke peesjoej
eeeme kejves keer DeeJeMekelee nesieer~
18

BUSINESS REVIEW
keejesyeej meceer#ee
Deposits
pecee jeefMeeeB
Banks deposits increased by Rs.39,696 crore to Rs.189,708 crore during
the year recording a growth of 26.46 %. The domestic deposits stood at
Rs.159,487 crore witnessing an increase of
Rs.34,071 crore or 27.17% as against
previous years growth of 32.37%.
yeQke keer pecee jeefMeeeB Je<e& kes oewjeve 39,696 kejes[ mes ye{kej . 189,708 kejes[ nes
ieF& pees 26.46% Je=ef nw~ mJesoMeer pecee jeefMeeeB
159,487 kejes[ ngF& pees efJeiele Je<e& keer 32.37%
Je=ef keer leguevee ceW 34,071 kejes[ ee 27.17% nQ~
Non-Resident Deposits of the Bank

increased during the year from Rs.10,909
crore to Rs.11,056 crore and constituted
6.96% of aggregate domestic deposits on
outstanding basis.
yeQke keer DeefveJeemeer peceejeefMeeeB Je<e& kes oewjeve .

10,909 kejes[ mes ye{kej . 11,056 kejes[ nes ieF&
Deewj Glke=< DeeOeej Hej kegue mJeosMeer pecee jeefMeeeW
ceW 6.96% Je=ef mebmLeeefHele keer~
yeele yeQke peceejeefMeeeW ceW 14.26% keer Je=ef ngF&
Deewj eeuet pecee jeefMeeeW ceW 3.21% keer efiejeJe
jner, HeefjCeecemJeHe kece ueeiele Jeeueer pecee jeefMeeeW
ceW 9.88% keer Je=ef ngF&~ yeele SJeb eeuet pecee
jeefMeeeW kees efceueekej kece ueeiele keer pecee jeefMeeeW
kee efnmmee kegue peceejeefMeeeW kee 31.47% nw~
Savings Bank deposits grew by 14.26% and

Current deposits down by 3.21% resulting
in growth of Low Cost deposits by 9.88%.
The share of low cost deposits comprising
savings and current deposits to total deposits
is 31.47%.
The Bank has a well diversified deposit base with 12.24% of domestic
deposits coming from rural areas, 12.96 % from semi urban, 20.00% from
urban and 54.80% from metro areas. The banks total clientele base of 30
million consisted of 27.2 million depositors and 2.8 million borrowers as
at end of March, 2009.
yeQke kes Heeme Yeueer ekeej kee mJeosMeer peceejeefMeeeW kee efJeefJeefOeke=le peceejeMeer DeeOeej nw,
efpeveceW 12.24% eeceerCe #es$eeW mes 12.96% DeOe& Menjer #es$eeW mes, 20.00% Menjer #es$eeW
mes Deewj 54.80% ceneveiejer #es$eeW mes nQ~ yeQke kee kegue eenke 30 efceefueeve nw, efpeveceW
ceee& 2009 keer meceeefHle Hej 27.2 efceefueeve peceekelee& Deewj 2.8 efceefueeve GOeejkelee& nQ~
Advances
Deefece
Banks gross advances increased by Rs.29,940 crore to Rs.144,732 crore
during the year recording a growth of 26.08%. The gross domestic advances
at Rs.115,354 crore witnessed a growth of
Rs.23,966 crore or 26.22% as against
previous years growth of 30.91%.
yeQke kee mekeue Deefece Je<e& kes oewjeve 26.08% keer Je=ef ope& kejles ngS . 29,940
kejes[ mes ye{kej . 144,732 kejes[ nes ieee~ mekeue mJeosMeer Deefece . 115,354
kejes[ jne, pees efJeiele Je<e& 30.91% keer Je=ef keer
leguevee ceW kegue efceueekej . 23,966 kejes[ ee
26.22% nw~
The domestic credit growth was

contributed by all Strategic Business Units
(SBUs). The position of outstanding
domestic gross credit was for Corporate
Rs.56,228 crore (48.74%), SMEs
Rs.25,441 crore (22.05%), Agriculture
Rs.16,284 crore (14.12%) and Retail
Rs.17,401 crore (15.08%).
mJeosMeer $eCe Je=ef ceW meYeer ueeYekeeF& FkeeFeeW

(Smeyeeret) eje eesieoeve efoee ieee~ mJeosMeer mekeue
$eCe keer yekeeee efmLeefle keeHeexjs kes efueS . 56,228
kejes[. (48.74%), SmeSceF& . 25,441 kejes[
(22.05%), ke=ef<e . 16,284 kejes[ (14.12%)
Deewj Kegoje . 17,401 kejes[ (15.08%) Leer~
ye=nle, keeHeexjs KeC[ kes Debleie&le nceves 174 Keeles
pee[s nQ~ 14 keeHeexjs yeQefkebie MeeKeeSb Deewj 7 mJeosMeer
DeesJejmeerpe MeeKeeSb ueieeleej keeHeexjs GOeejkelee&/
efveee&lekeeW keer efJeMes<eerke=le $eCe DeeJeMekeleeDeeW kee efJeMes<e He mes eyebOe kej jner nQ~
Under Large Corporate segment, bank

added 174 accounts. 14 Corporate Banking
Branches and 7 domestic Overseas
branches continue to cater exclusively to the specialised credit requirement
of the Corporate borrowers / exporters.
mebjeveelceke efJee
Infrastructure Finance
Je<e& kes oewjeve yeQke ves efJeegle GlHeeove, otjmebeej, yevojieen, me[ke, efvecee&Ce skesoejeW
Deeefo kees Meeefceue kejles ngS mebjevee kes Debleie&le efveefOe DeeOeeefjle 9521 kejes[ keer meercee
Deewj iewj efveefOe DeeOeeefjle . 3563 kejes[ keer meercee mJeerke=le keer nQ~
During the year, the Bank sanctioned Fund Based limit of Rs.9521 crore
and Non Fund Based limit of Rs.3563 crore to infrastructure covering
power generation, telecommunications, ports, roads, construction
contractors etc.
19

Technical Appraisal & Loan Syndication
lekeveerkeer cetueebkeve SJeb $eCe mecetnve
The Banks Technical Appraisal Department, manned by highly experienced

engineers, undertook appraisals of industrial projects, which helped the
Bank in picking up right kind of projects to lend reducing technology
related risks. The incremental business generated were worth Rs.6676
crore and loan syndication process have and yielded fee based income of
Rs.22.39 crore.
yeQke kes lekeveerkeer cetueebkeve efJeYeeie eje, efpemeceW DevegYeJeer Fbpeerefveej lewveele nQ, efpevneWves
Deeweesefieke HeefjeespeveeDeeW kee cetueebkeve efkeee, efpemekes keejCe yeQke kees mener ekeej keer
HeefjeespeveeDeeW kee GOeej osves nsleg egveves ceW meneelee efceueer, efpememes eeweesefiekeer mes mebyeefOele
peesefKece kece ngF&, . 6676 kejes[ kee Je=efMeerue keejesyeej efveefce&le ngDee Deewj $eCe
mecet n ve eef eee mes . 22.39 kejes [ keer Meg u ke DeeOeeef j le Deee kee ueeYe
ngDee~
Export Credit
efveee&le $eCe
The Bank is very active in meeting the importers and exporter clients
financial requirements in domestic currency and also in foreign currency.
Our 189 branches across the country are authorized to handle foreign
exchange business and cater to the credit/ foreign exchange needs of
importers & exporters. The Banks export credit reached Rs.6176 Crore as
on 31st March, 2009 and the share of export credit to net adjusted bank
credit stood at 6.98 %.
yeQke kee efveee&le $eCe 31 ceee& 2009 leke . 6176 kejes[ nes ieee leLee efveJeue
meceeeesefpele yeQke $eCe ceW efveee&le $eCe keer efnmmesoejer 6.98 kees ieF&~
efveee&lekeeW Deewj iewj-efveee&lekeeW oesveeW keer efJeeere DeeJeMekeleeSB yeee JeeefCeefpeke (F&meeryeer)
$eCe eje meYeer MeeKeeDeeW Deewj mJeosMeer MeeKeeDeeW kes ceeOece mes efJeosMeer cege $eCeeW mes
Hetjer keer peeleer nw~ Ssmes Deefece keer kegue jeefMe eLee efoveebke 31.03.2009 kees etSme[er
1452 efceefueeve (F&meeryeeretSme[er 649 efceefueeve Deewj efJeosMeer cege $eCe etSme[er 803
efceefueeve) nw pees . 5624.81 kejes[ kes yejeyej nw~ yeQke ves efJeosMeer cege ceW Heesleueoeve
HetJe& Deewj Heesleeueoeveesej efveee&le $eCe Yeer efoS nQ Deewj eLee efoveebke 31.03.2009 kees
kegue yekeeee jeefMe etSme[er 75.56 efceueereve Leer~
Financial requirements of both exporters and non- exporters are met through
External Commercial Borrowings (ECB) at our overseas branches and
Foreign Currency loans at domestic branches. The total amount of such
advances as at 31-03-2009 was USD 1452 million (Comprising of ECBs
of USD 649 Mn. and Foreign Currency Loan of USD 803 Mn). The bank
also extended pre-shipment and post-shipment export credit in foreign
currency and the amount outstanding as at 31-03-2009 was USD 75.56
Mn.
Kegoje $eCe
Je<e& kes oewjeve Kegoje #es$e ceW Je=ef yeQke kes efueS cenlJeHetCe& #es$e yevee jne~ mebHetCe& osMe kes
23 kesveW ceW Heefjeeefuele èfjsue nye' kes ceeOece mes Oeeve efoee ieee pees Skeue efKe[keer
yeQefkebie keer mebkeuHevee Hej eueles nQ~ mebYeeefJele Kegoje eenkeeW kes efueS ueievesJeeues mecee ceW
keewleer keer ieF& Deewj $eCe megHego&ieer yeeOeecegkele nes ieF& nw~
Retail Credit
The growth in retail sector is a thrust area for the bank and received focus
through the operationalised Retail Hubs at 23 centres across the country
working on the concept of single window banking. The turnaround time is
reduced and the credit delivery is made hassle free for prospective retail
clients.
Je<e& 2008-09 kes oewjeve Kegoje $eCe . 16287 kejes[ keer leguevee ceW ye{kej . 17401
kejes[ ngS efpemeceW eLee 31.03.2009 kees iewj Keee ceW 15.4% nw~ DeeJeeme, yebOeke
$eCe, Dee@esefHeve, Jeweefkeleke $eCe SJeb efMe#ee $eCeeW kees efceueekej eespeveeiele Kegoje $eCe
ceW 22.6% keer Je=ef iegCeelceke mebefJeYeeie efvecee&Ce Hej Oeeve osles ngS ope& keer ieF&~
During the year 2008-09, Retail Credit increased from Rs.16287 crore to
Rs.17401 crore and constituted 15.4 % of non-food credit as on 31.03.2009.
The Schematic retail credit comprising of Home Loan, Autofin and
Education loan recorded a growth of 22.6% with focus on building a
quality portfolio.
yeQke ves yee]peej eJeeneW Hej Oeeve jKeles ngS Kegoje $eCeeW Hej mecee-mecee Hej DeHeves yeepe
ojeW kees efvejblej Devegketue yeveeS jKee~ yeepe ojeW ceW DeeJeefOeke Je=ef mes ye{s ngS yeepe
oj kesJeue vees DeeJeeme $eCe GOeejkelee&DeeW kees ueeiet keje kej DeefmLej oj eespeveeDeeW kes
Debleie&le efJeeceeve DeeJeeme $eCe GOeejkelee&DeeW kees He=Leke kejves nsleg Deefle meeJeOeeveer
yejleer ieF&~ Fme eenke kesefvle ef<keesCe mes ye{les ngS yeepe oj Heefj<e ceW ie=n $eCe
kee meg{ mebefJeYeeie megefveefMele nes Heeee~ meYeer Jele&ceeve Kegoje GOeejkelee&DeeW kes efueS
yeepe ojeW ceW keewleer Heeefjle keer ieF&~ efJeeselee ceW megOeej kes efueS yeQke ves DeeJeeme $eCe,
GOeejkelee&DeeW kes efueS efveMeguke Jeefkeleiele ogIe&vee yeercee mebj#eCe GHeueyOe
kejeee nw~
Bank has continuously fine tuned its interest rates on retail loans from time
to time keeping in view the market trends. Extra care was taken to insulate
existing Home Loan borrowers even under floating rate schemes, from
periodic increase in interest rates by making the increased interest rates
applicable only to new Home Loan borrowers. Reduction in interest rates
has been passed on to all existing retail borrowers. To improve marketability
Bank has provided free Personal Accident Insurance Cover to home loan
borrowers.
In order to sustain a higher growth in consumer credits, Bank has reduced
the interest rates on consumer loans like personal loans (including loans to
pensioners) as well as autofin loans.
GHeYeeskelee GOeej ceW Geece Je=ef yeveees jKeves kes GsMe mes yeQke ves GHeYeeskelee $eCeeW
pewmes Jeweefkeleke $eCe (HesvMevejeW kees $eCe meefnle) kes meeLe ner Dee@esefHeve $eCeeW Hej yeepe
oj ceW keewleer keer nw~
Our Education Loan portfolio registered 31% growth during the year,
outstanding increasing from Rs.1019 crore to Rs.1330 crore. Bank has
reduced the applicable interest rates on education loans upto Rs.7.5 lakhs
from the earlier level of 11.00% p.a. to 10.50% p.a. To protect the interests
nceeje efMe#ee $eCe mebefJeYeeie Je<e& kes oewjeve . 1019 kejes[ mes ye{kej meg{ He mes .
1330 kejes[ nes ieee nw~ FmeceW 31% keer meg{ Je=ef ope& keer ieF& nw~ yeQke ves . 7.5
20
ueeKe leke efMe#ee $eCeeW Hej ueeiet yeepe ojeW ceW 11.00% eefleJe<e& kes HetJe& mlej mes keewleer
kej yeepe oj 10.50% eefleJe<e& keer nw~ e$eeW SJeb Gvekes ceelee efHelee kee efnle megjef#ele
jKeves nsleg pees efMe#ee $eCe kee ueeYe Geles nw, Ske JewkeefuHeke yeercee mejb#eCe Deleble
eefleeesieer oj kes meeLe GHeueyOe kejeee ieee nw~
èfjMleeW keer pecee HeBtpeer' Hej nceejs eje efoS pee jns efJeMes<e peesj kes DevegHe yeQke ves efoveebke
15.12.2008 mes efJeMes<e DeeJeeme $eCe Hewkespe leweej efkeee nw~ efJeMes<e Hewkespe kes Debleie&le
kegue efceueekej . 200 kejes[ kee $eCe mJeerke=le efkeee peelee nw, efpemekes Debleie&le
GOeejkelee&DeeW kees eefeee eYeej ceW t Deewj efveMeguke peerJeve yeercee GHeueyOe kejeee
peelee nw~
eespeveeSb
Schemes
of the students and their parents who avail of educational loans an optional
life insurance cover with very competitive premium rate is made
available.
In tune with our emphasis on Relationship beyond banking, the bank
has formulated Special Home Loan Package w.e.f. 15.12.2008. Loan
sanctioned under Special Package are to the tune of Rs.200 crore under
which special benefits such as waiver of processing charges and free Life
Insurance on the borrowers are provided for.
The growth in respect of important schematic retail loan products during
the year was as under :
31.03.08
31.03.09
kees yekeeee
kees yekeeee
Outstanding
Outstanding
Je=ef
Growth
(. kejes[)
(. kejes[)
jeefMe Amount
(. kejes[)
(Rs. Crore)
(Rs. Crore)
(Rs. crore)
5502
6507
1005
18.27
1019
1330
311
30.52
586
877
291
49.66
mej DeeJeeme $eCe mJeCe& peebleer eeceerCe DeeJeeme efJee eespevee meefnle
Star Home Loan including Golden Jubilee
Rural Housing Finance Scheme
mej efMe#ee $eCe eespevee

Star Education Loan Scheme
mej DeeesefHeve
Star Autofin Scheme
Je<e& kes oewjeve cenlJeHetCe& eespeveeye Kegoje $eCe GlHeeoeW kes mebyebOe ceW Je=ef efvecveevegmeej
jner
Priority Sector Advances

Keeping in tune with the tradition, the bank is in the forefront in pursuing
eeLeefcekelee #es$e Deefece
the national policies for rural development and empowerment of rural
HejbHejeDeeW kes DevegHe eeceerCe efJekeeme leLee eeceerCe peve meeOeejCe kees meceLe& yeveeves kes
efueS je<êre veerefleeeW kee Heeueve kejves ceW yeQke meyemes
Deeies nw~ yeQke ves ke=ef<e #es$e ceW $eCe eJeen ceW megOeej
kes efueS Oeeve kesefvle efkeee nw~ Hee$e efkemeeveeW kes
efueS jenle GHeee efkeS iees nQ Deewj DeewHeeeefjke
$eCe keer Gvekeer megueYelee ceW megOeej efkeee nw~ jespeieej
DeJemejeW kees eeslmeeefnle kejves leLee iejeryeer Gvcetueve,
iejeryeeW kes GlLeeve Deewj DeuHemebKeke mecegoeeeW, meeLe
ner meeLe ceefnueeDeeW kees meceLe& yeveeves kes efueS yeQke
ueieeleej meneesie eoeve kej jne nw~
populace. The Bank has focussed attention for improvement of flow of

credit to agriculture sector. It provided relief
measures to eligible farmers and improved
their accessibility to formal credit. The Bank
is relentlessly extending support to promote
employment opportunities and poverty
alleviation, upliftment of poor and minority
communities as well as empowerment of
women.
During the year under review, Priority
meceer#eeOeerve Je<e& kes oewjeve eeLeefcekelee #es$e kes Deefece

. 32827 kejes[ mes ye{kej . 41472 kejes[ nes
ieS (26.33% keer Je=ef)~ eeLeefcekelee #es$e Deefece
40% kes efJeefveOee&efjle vetvelece ceeveob[ keer leguevee ceW
yeQke ves meceeeesefpele efveJeue yeQke $eCe (SSveyeermeer) 46.97% kee Dee eoMe&ve efkeee
nw~ SSveyeermeer kes 18% kes efJeefveOee&efjle vetvelece ceeveob[ keer leguevee ceW kegue ke=ef<e Deefece
18.40% jne~ SSveyeermeer kes 13.50% keer meebefJeefOeke DeeJeMekelee keer leguevee ceW
ele#e ke=ef<e Deefece 13.69% Lee~ SSveyeermeer kes 10% kes efJeefveOee&efjle mlej keer leguevee
ceW kecepeesj Jeie& kes Deefece 11.75% jns~
Sector advances increased from Rs. 32827

crore to Rs. 41472 crore (26.33% growth).
Priority Sector advances accounted for
46.97% of Adjusted Net Bank Credit
(ANBC) as against stipulated benchmark of 40%. Total agricultural
advances constituted 18.40% as against stipulated benchmark of 18% of
ANBC. Direct Agricultural advances were 13.69 % as against statutory
requirement of 13.50% of ANBC. The advances to weaker sections
constitute 11.75% as against stipulated level of 10% of ANBC.
21
eeLeefcekelee #es$e kes efJeefYeVe Keb[eW ceW DeefeceeW kes yekeeee kes mebyebOe ceW efmLeefle efvecveefueefKele
nw
The position with regard to the outstanding of advances under various

segments of Priority Sector are as under:-
(. kejes[ ceW Rs. in crore)

efJeJejCe Particulars
eLee efoveebke 31 ceee&
As of 31st March
2008
2009
Jetef Growth
jeefMe Amount eefleMele Percentage
1.
ke=ef<e
Agriculture
13,128
16,284
3,156
24.04
2.
ueIeg Gece
Small Enterprises
11,703
15,444
3,741
31.97
3.
Kegoje JeeHeej
Retail Trade
2,097
2,497
400
19.07
4.
efMe#ee
Education
1,010
1,326
316
31.29
5.
DeeJeeme
Housing
4,889
5,921
1,032
21.10
kegue eeLeefcekelee #es$e
Total Priority Sector
32,827
41,472
8,645
26.33
eeLeefcekelee #es$e kes Debleie&le keg cenlJeHetCe& keee& efve<Heeove efvecveevegmeej jns
Some of the notable performance under the areas of Priority Sector were :
efJeMes<e ke=ef<e $eCe eespevee (SmeSmeerHeer) SmeSmeerHeer kes Debleie&le . 7200 kejes[ kes
yepe keer leguevee ceW yeQke ves ke=ef<e #es$e kes Debleie&le . 7390 kejes[ keer jeefMe kee
mebefJelejCe efkeee nw~ GlHeeove $eCe . 3281 kejes[ leLee efveJesMe $eCe . 2345 kejes[
Lee~ yeQke ves 17727 veF& efveJesMe HeefjeespeveeDeeW kees keeee&efvJele efkeee nw efpemeceW . 1333
kejes[ keer $eCe ueeiele meefcceefuele nw~
efkemeeve esef[ kee[& (kesmeermeer) yeQke ves . 1594 kejes[ keer meercee kes meeLe 203005
efkemeeve esef[ kee[& peejer efkeS nQ~ Deye leke 1048,181 efkemeeve esef[ kee[& (mebeeer)
peejer efkees iees nQ, efpeveceW . 3770 kejes[ keer efJeeere ueeiele meefcceefuele nw~
$eCe mJewHe eespevee Fmekeer HejsKee, $eCeemle efkemeeveeW kees Gvekeer yekeeee ose jeefMeeeW
kes efueS meentkeejeW mes cegkele kejeves kes efueS leweej keer ieF& nw~ yeQke ves Fme eespevee kes
Debleie&le 121 ieeBJeeW kees meefcceefuele efkeee nw, pees efke meentkeej cegkele ieeBJe kes He ceW
Ieesef<ele efkeS iees nQ~ eespevee kes Debleie&le $eCe mJewHe kes efueS 8690 KeeleeW kees meefcceefuele
kej . 13.28 kejes[ keer jeefMe Deewj ueeYeeefLe&eeW keer Deve Deeies eueves Jeeueer ieefleefJeefOeeeW
kes efueS . 17.15 kejes[ keer jeefMe kee mebefJelejCe efkeee ieee nw~
efJeeere mee#ejlee-men-$eCe HejeceMe& - ``DeYee'' meeceeefpeke eefleyelee kes Yeeie kes
He ceW yeQke ves veeme DeYee kes lelJeeJeOeeve ceW eej kesveW Hej DeLee&le cegbyeF&, ewVes, JeOee&
leLee iegceuee ceW $eCe mesJee kesv eejbYe efkees nQ~ Fve meYeer eej kesveW ves 3500 mes DeefOeke
ceeceuees Hej keej&JeeF& keer nw~ Fve kesveW ves efJeeere eespevee leLee esef[ kee[eX kes efJeJeskeHetCe&
GHeeesie kes mebyeOe ceW pevemeeOeejCe kees efMeef#ele kejves kes efueS mesefceveej Yeer Deeeesefpele
efkeS nQ~
mej mJejespeieej eefMe#eCe mebmLeeve yeQke ves yesjespeieej egJee, efkemeeve Deewj ceefnuee
GeefceeeW kees efMeef#ele kejves kes efueS eefMe#eCe, HejeceMe& Deewj HejeceMe& ceeie&oMe&ve kes efueS
eeeesefpele Henue keer nw~ Henuee Ssmee eefMe#eCe mebmLeeve YeesHeeue, Gmekes yeeo efMeJeepeer
efJeMJeefJeeeuee, keesuneHegj ceW Ske Deewj GHe kesv eejbYe efkeee ieee~ eeceerCe efJekeeme
ceb$eeuee, Yeejle mejkeej keer metevee kes Devegmeej yeQke ves ceee& 2009 leke [meser ekeej
kes meele eefMe#eCe kesv Keesues nQ~
efJeeere meceeJesMeve yeQke efve<eHetJe&ke meYeer yeQefkeie GlHeeoeW leLee mesJeeDeeW kees Gve leke
ues pee jne nw, pees Deye leke efJeeere mesJeeDeeW mes Jebefele jns nQ~ yeQke ves Deye leke 17 ueeKe
mejue Keeles Keesues nQ Deewj eenkeeW kees 50895 yeeeescesef^ke mcee& kee[& peejer efkeS nQ~
Special Agriculture Credit Plan (SACP) : Bank has disbursed a sum of

Rs.7390 crore under agriculture sector as against the budget of Rs.7200
crore under SACP. The production credit accounted for Rs.3281 crore and
investment credit Rs.2345 crore. The Bank has implemented 17727 new
investment projects involving a credit outlay of Rs.1333 crore.
Kisan Credit Cards (KCC) : Bank has issued 203005 KCC with credit
limit of Rs.1594 crore. So far, 1048,181 Kisan Credit Cards (cumulative)
involving financial outlay of Rs.3770 crore has been issued.
Debt Swap Scheme : It is designed to help the indebted farmers to redeem
their outstanding dues to money lenders. Bank has so far covered 121
villages under the Scheme which have been declared as money lender free
villages. Disbursement amounted Rs.13.28 crore under the scheme
covering 8690 accounts towards Debt Swap and Rs.17.15 crore for other
ongoing farm activities of the beneficiaries.
Financial literacy cum Credit Counselling ABHAY : As a part of
social commitment, the Bank started credit counselling service centres
under the aegis of the trust - Abhay at four centres, namely Mumbai,
Chennai, Wardha and Gumla. All the four centres have so far handled
more than 3500 cases. These centres have also organized seminars to
educate people in respect of financial planning and judicious use of credit
cards.
The Star Swarozgar Prashikshan Sansthan (SSPS) : Bank sponsor
initiative for imparting training, counselling and consultancy guidance to
educate unemployed youth, farmer and women entrepreneurs. First such
training institute was started at Bhopal followed by another sub-centre at
Shivaji University, Kolhapur. As per the advise of Ministry of Rural
Development, GoI, Bank has opened seven RUDSETI type training centres
upto March 2009.
Financial Inclusion : Bank has been holistically taking all banking
products and services to those who were till now deprived of financial
22
nQ[ nsu[ ef[JeeFme leLee efce&veueeW kes GHeeesie eje otjJeleea mLeeveeW kes eenkeeW kees MeeKee
jefnle yeQefkebie cee@[ue GHeueyOe kejeee ieee nw~ meeceeefpeke megj#ee HeWMeve kes Yegieleeve leLee
je<êre jespeieej ieejber eespevee pewmeer cee@[ue megefJeOeeSb ueeYeeefLe&eeW kes ojJeepes leke efveMeguke
HengbeeF& ieF& nQ~
services. Bank has so far opened 17 lacs No Frill accounts and issued
50895 biometric smart cards to the customers. By use of handheld device
and terminals, customers at remote places are provided with branchless
banking model. Such model facilitates payment of social security pension
and National Rural Employment Guarantee Scheme at the doorsteps of the
beneficiaries at free of cost.
efkemeeve keueye yeQke ves 3500 efkemeeve keueye kes ieve ceW meneesie eoeve efkeee nQ~ en
Ske Ssmee cebe nw, pees ke=ef<e lekeveerke, cetue JeOe&ve kes efueS Gefele eeweesefiekeer DeHeveeves
Deewj efveefJeef< Deewj GlHeeove kes mener yeepeej ce=ue kee ueeYe Geves kes efueS veJeervelece
peevekeejer eoeve kejlee nw~
Farmers Club : Bank has assisted to form 3500 Farmers Club, which
are forum for transmitting the latest knowledge on agriculture technique,
adoption of appropriate technology for value addition and enjoy the benefits
of correct market price for input and output.
efJeYesoke yeepe oj kes Debleie&le efJee-Hees<eCe eespevee kes Debleie&le 4% keer efjeeeleer oj
mes efJee Hees<eCe nsleg Deee mecetn eeve kes efueS Yeejle mejkeej ves eleske efleceener ceW eefle
eeceerCe MeeKee kes efueS kece mes kece 10 $eCeeW kee ue#e efveOee&efjle efkeee nw~ Je<e& kes
oewjeve yeQke ves [erDeejDeeF& eespevee kes Debleie&le 6500 ceeceueeW kees mJeerke=efle eoeve keer~
Financing under Differential Rate of Interest : Under the scheme to

finance at concessional rate of 4% to select income groups, the Government
of India has set a target of atleast 10 loans per rural branch per quarter.
Bank has sanctioned 6500 cases under DRI during the year.
DeuHe mebKeke mecegoeeeW kes keueeCe kes efueS eOeeveceb$eer kee veee 15 met$eere keee&ece
yeQke ves Deieues 3 Je<eeX ceW en megefveefMele kejves kes efueS Ske Keekee leweej efkeee nw efke
2009-10 keer meceeefHle leke DeuHe mebKeke mecegoeeeW kes efueS eeLeefcekelee #es$e GOeej kees
15% leke ye{eee peeS~ 31.03.09 kees yekeeee efmLeefle . 4818 kejes[ Leer, pees efke
eeLeefcekelee #es$e kes Debleie&le ue#e kee 11.62% nw~
Prime Ministers new 15-point programme for the welfare of minority

communities : Bank has prepared a roadmap for next 3 years to ensure
that the priority sector lending to minority communities is raised to 15% by
the end of 2009-10. The outstanding position as on 31.03.09 was Rs.4818
crore which is 11.62% of target under priority sector.
mJeCe& peebleer eeceerCe DeeJeeme efJee eespevee (peerpesDeejSeSHeSme) yeQke ves je<êre
DeeJeeme yeQke eje Je<e& kes efueS efoS iees ue#e kees peerpesDeejSeSHeSme kes Debleie&le
18104 ceeceueeW ceW efJee Hees<eCe eje Heej kej efueee nw~
Golden Jubilee Rural Housing Finance Scheme (GJRHFS) : The Bank

surpassed the targets given by National Housing Bank for the year by
financing 18104 cases under GJRHFS.
ceeFees efJee - mJeeb meneelee mecetn (SmeSepeer) eeceerCe peve meeOeejCe kees efJeMes<e
He mes meceepe kes kecepeesj JeieeX kees Fme no mes yeenj efvekeeueves kees ye{eJee osves kes efueS
yeQke ves 188,000 mes DeefOeke mJeeb meneelee mecetneW kees eeslmeeefnle efkeee nw, efpeveceW mes
142,000 yeQke $eCe mes mecye nQ~ Fmeces . 580 kejes[ keer efJeeere meneelee meefcceefuele
nw~ yeQke ves 21 ceeFees efJee mebmLeeDeeW (SceSHeDeeF&) kees kegue efceueekej . 240 kejes[
keer jeefMe mJeeb meneelee mecetneW kees Deeies GOeej osves kes efueS efJee Heesef<ele keer nw~ Fve
ceeFees efJee mebmLeeDeeW keer 1818,179 meomelee kes meeLe 99,599 mJeeb meneelee mecetneW
mes $eCe menyelee nw~
Micro Finance Self Help Groups (SHGs) : In order to enhance the

outreach to the rural populace, especially to the weaker sections of the
society, the Bank has promoted more than 188,000 SHGs of which 142,000
are credit linked to the Bank involving financial assistance of Rs.580
crore. The Bank has financed 21 Micro Finance Institutions (MFIs) for
onward lending to SHGs to the tune of Rs.240 crore. These MFIs are
having credit linkage for 99,599 SHGs with the membership of 1818,179.
peveeer yeercee eespevee (pesyeerJeeF&) Yeejleere peerJeve yeercee kes meeLe yeQke ves menceefle %eeHeve
Hej nmlee#ej efkeee nw efpemekes Devleie&le yeQke mes $eCe menye meefnle ceefnuee mJeeb
meneelee mecetn kes efueS pesyeerJeeF& kes lenle yeercee keJej eoeve efkeee peeSiee leLee pesyeerJeeF&
kes Devleie&le Deye leke 50621 ceefnueeDeeW kees Meeefceue efkeee ieee nw~
Janashree Bima Yojana (JBY) : Bank has signed MOU with LIC of
India to provide with insurance cover under JBYfor the Women Self Help
Groups which are credit linked to the Bank and so far covered 50621
women members under JBY.
ieebJeeW kee Skeerke=le efJekeeme ueesieeW keer menYeeefielee eje mJe-efveYe&j ieebJeeW kes
efJekeeme kees yeQke ves DeejcYe efkeee leLee Fmes yeQke keer meneelee leLee mJewefke mebmLee kee
meceLe&ve eeHle ngDee~ Deye leke Fme eespevee kes Debleie&le 17 jepeeW kes 78 efpeueeW ceW Hewues
128 ieebJeeW kees keJej efkeee pee egkee nw~
101
Integrated development of 101 villages : The project was launched by

the Bank to develop self reliant villages through peoples participation and
Banks assistance and voluntary agencies support. So far, 128 villages
spread over 17 states and 78 districts have been covered under the scheme.
eeceerCe Deejesie eespevee eeceerCe #es$eeW ceW kece ueeiele kes emeeOeve efvecee&Ce nsleg meneelee
eoeve kejles ngS veeieefjke leLee Jeefkeleiele mJeemLe megefJeOeeSb eoeve kejves keer eespevee yeQke
ves DeejcYe keer~
Rural Sanitation Scheme : Bank has launched the scheme to provide

civic and personal hygiene facility by providing assistance for construction
of low cost toilets in rural areas.
Devegmetef ele peeefle (De.pee.) leLee Devegmetef ele pevepeeefle (De.pe.pee.) kees $eCe megeJf eOeeS
De.pee. leLee De.pe.pee. kes keueeCe kes efueS yeQke efJeMes<e peesj os jne nw leLee Fvekees
Deefece eoeve kejves kes efueS yeQke ves efvecveefueefKele Henue keer nQ
Credit Facilities to Scheduled Castes (SCs) & Scheduled Tribes (STs):

Bank is giving special emphasis on the welfare of the SCs & STs and
following initiatives are taken to step up advances to them :
eKeC[ Deewj efpeuee $eCe eespeveeDeeW kees leweej kejves ceW De.pee. leLee De.pe.pee. kees
efJeMes<e cenlJe efoee ieee nQ~
De.pee. leLee De.pe.pee. kees eoeve efJeeHees<eCe kes keee&efve<Heeove keer meceer#ee efpeuee
mlejere HejeceMe&oe$eer meefceefle eje keer peeleer nw~
23
In preparation of Block and District Credit Plans, special weightage is

given to SCs and STs.
District Level Consultative Committee is reviewing the performance

of finance extended to SCs and STs.
efveeespeve leLee efJekeeme eespeveeDeeW meefnle $eCe menyelee nsleg efpeuee De.pee./De.pe.pee.
eeefOekeeefjeeW kes meeLe DeeCeer efpeuee eyebOeke melele mecHeke& yeveeS jKeles
nQ~

GOeej eefeeeDeeW leLee veerefleeeW keer meceer#ee kejles ngS yeQke en megefveefMele kejlee nw
efke De.pee./De.pe.pee. keer JeefkeleeeW kees mJeerke=le $eCe mecee mes leLee Gefele cee$ee
ceW GHeueyOe nes~

kesv eje eeeesefpele DeveskeeW eespeveeDeeW kes Devleie&le De.pee./De.pe.pee. kes ueeYeeefLe&eeW
kees yeQke eje $eCe eoeve efkeee peelee nw efpemekes efueS mejkeejer SpeWefmeeeW eje
DeeefLe&ke meneelee eeHle nesleer nw~

DeelceefJeMJeeme efveefce&le kejves leLee efyeeewefueeeW kees otj kejves kes efueS yeQke De.pee./
De.pe.pee. GOeejkelee&DeeW keer yewke Deeeesefpele kejlee nw~
eeLeefcekelee #es$e kes Devleie&le 276061 De.pee./De.pe.pee. ueeYeeefLe&eeW kees yeQke ves
. 1699 kejes[ kee efJeeHees<eCe efkeee~ De.pee./De.pe.pee. ueeYeeefLe&eeW kees eoeve
$eCe keer Jemetueer kee keee&efve<Heeove efvecveevegmeej jne
(. kejes[ ceW)
efJeJejCe
ceebie
Jemetueer
Jemetueer %
ke=ef<e
283
211
75%
ueIeg Geesie
Deve eeLeefcekelee #es$e
kegue
56
36
Lead District Managers are keeping a close liaison with District SC/
ST authorities for linkage of credit with employment and development
schemes.
Bank is periodically reviewing the lending procedures and policies to

ensure that the loans are sanctioned to SC/ST persons in time and in
adequate quantity.
Credit is provided by the Bank to SC/ST beneficiary under several

centrally sponsored schemes for which subsidies received through
Government agencies.
Bank also organised SC/ST borrowers meet to inculcate the confidence

and to eliminate the middle man.
The Bank has extended finance to the tune of Rs.1699 crore to 276061 SC/
ST beneficiaries under priority sector. The recovery performance of loans
granted to SC/ST beneficiaries is as under:
(Rs. in crore)
Particulars
Demand
Recovery
Recovery %
Agriculture
283
211
75%
64%
Small Scale
Industries
56
36
64%
217
142
65%
556
389
70%
217
142
65%
Other Priority
Sector
556
389
70%
TOTAL
DeeCeer yeQke GejoeefelJe

yeQke 5 jepeeW DeLee&le PeejKeb[ (15), ceneje<^ (12), ceOeeosMe (12), Gej eosMe (7),
Deewj G[ermee (2) ceW Hewues 48 efpeueeW ceW DeeCeer yeQke keer efpeccesoejer efveYee jne nw~ Fve meYeer
DeeCeer efpeueeW ceW yeQke DeeCeer yeQke kes He ceW DeHevee oeefelJe efveYee jne nw~ meYeer DeeCeer
efpeueeW ceW Je<e& kes 2008-09 kes efueS Jeeef<e&ke $eCe eespevee eejbYe keer ieF& nw, efpeveceW nceejs
yeQke kes efueS . 4223 kejes[ keer $eCe ueeiele Meeefceue nQ~ yeQke keer GHeueefyOe . 4250
kejes[ nQ~
ceeFees ueIeg SJeb ceOece Gece (Smeyeeret - SmeSceF&)
Je<e&
Lead Bank Responsibility

The Bank has been assigned with Lead Bank responsibility in 48 districts
spread over 5 states viz. Jharkhand (15), Maharashtra (12), Madhya Pradesh
(12), Uttar Pradesh (7) and Orissa (2). The Bank has been successfully
discharging its duties of Lead Bank in all these lead districts. The Annual
Credit Plan for the year 2008-09 was launched in all the Lead Districts
involving credit outlay of Rs.4223 crore for our Bank. The achievement of
the Bank is Rs. 4250 crore.
Micro, Small & Medium Enterpriese (SBU SME)
kes oewjeve SmeSceF& #es$e kees $eCe ceW Je=ef . 20400 kejes[ mes .
25,441 kejes[ ngF& DeLee&le efJeiele Je<e& kes oewjeve 25.8% keer leguevee ceW 24.71% Je=ef
ngF&~ eefle Keelee Deewmele efJee keer jeefMe . 4.25 ueeKe nw~ SmeSceF& kees meerpeererSceSmeF&
eespevee kes Debleie&le mebHeeefM&Jeke cegkele $eCe eoeve efkeee ieee efpemeceW . 50 ueeKe leke
kes $eCe nsleg ve mebHeeefM&Jeke ee Deve He#e ieejber efveele nw~
2008-09
During the year 2008-09, credit to SME sector grew from Rs.20400 crore
to Rs.25,441 crore i.e. a growth of 24.71% as against 25.8% during the
previous year. The average amount of finance per account stood for Rs.4.25
lacs. Collateral free loans are being given under CGTMSE scheme to
MSEs, where for loans upto Rs. 50 lakhs, no collateral or third party
guarantee are stipulated.
cenlJe Jeeues #es$eeW kes efueS nceejer Jetn jevee nw keuemj DeeOeeefjle GOeej, ewveue $eCe,
efJeeceeve GlHeeoeW pewmes mej ueIeg Geesie megefJeOee, ceefnuee GeefceeeW kes efueS efeeoMe&veer
eespevee~ Je<e& kes oewjeve kegue 88 keuemj DeeOeeefjle eespeveeSb Hetjs osMe ceW leweej keer ieF& SJeb
Je<e& kes oewjeve keeee&efvJele keer ieF& leLee nceeje kegue $eCe efveJesMe . 1000 kejes[ mes
DeefOeke jne~ FveceW mes kee< nmlekeuee, skememeFue [eFbie/efeefbie, nLekejIee yegvekej,
HelLej efeveeF&, efmeuJej efHeefueeer, kee< vekekeeMeer, Deewj pejer kece&keej pewmes keg keejeriej
keuemj Les~
Our strategies for the thrust areas are Cluster based lending, Channel
Credit, revamping of existing products such as Star Laghu Udyog Suvidha,
Priyadarshini Yojana for women Entrepreneurs. In all 88 cluster based
schemes across the country were implemented during the year and our
total credit exposure was over Rs.1000 crore. Some of these were artisan
clusters such as Wooden Handicrafts, Textile Dyeing/Printing, Handloom
Weavers, Stone Art, Silver Filigree, Wood Carvers, and Zari Workers.
yeQke eje Yeejleere yeQefkebie mebefnlee Deewj ceeveke yees[& eje efveefce&le ceeFees leLee ueIeg GeceeW
keer eefleyelee kee ceeveke DeHeveeee ieee~ je<êre SceSmeSceF& HegjmkeejeW kees eoeve kejves
leLee ceeFees leLee ueIeg GeceeW nsleg mejueerke=le meeceeve ceeveke $eCe leweej kejves nsleg
The Bank has adopted the Code of Commitment to Micro and Small
Exterprises devised by Banking Codes and Standards Board of India. Our
Bank was represented on the Working Group constituted by RBI to study
24
Yeejleere efj]peJe& yeQke eje ieefle DeOeeve keee& oue ceW nceejs yeQke ves eefleefveefOelJe
efkeee~
the criteria for awarding the National MSME awards and also to devise a
simplified common standard Loan Application Form for Micro & Small
Enterprise.
DeeefLe&ke ceboer kes eejbYe ceW SceSmeSceF& eje GeF& pee jner keefveeF&eeW kees Heneeveves Jeeues
eLece yeQkeeW ceW Ske nce Yeer Les leLee SceSmeSceF& FkeeF&eeW kees mecee Hej leLee DeeJeMeke
meneelee eoeve kejves kes efueS mJele esefjle neskej nceves SceSmeSceF& kesej mesvj (nsuHe
[smke) mLeeefHele efkeee~ SceSmeSceF& eenkeeW keer osKeYeeue kes efueS eleske Debeue ceW Ske
vees[ue DeefOekeejer lewveele efkeee ieee~ eenkeeW leke HengBeves kes eeeme ceW mecHetCe& osMe ceW
SceSmeSceF& eenke meccesueve kee Yeer Deeeespeve efkeee ieee~
We are one of the first Banks to recognize the difficulties faced by MSME
in the wake of economic slowdown and proactively set up MSME Care
Centres (Help Desks) to provide timely and needy support to MSME
units. A Nodal Officer for SME has been identified in each zones to take
care of MSME clients. Also, MSME Customer Meets were organized all
over the country in an effort to reach out to customers.
Forex Business
efJeosMeer keejesyeej
During the year 2008-09, Export turnover was Rs. 35891 Crore (y-o-y
growth 26.7%) and the Import turnover was Rs. 30598 Crore (y-o-y
growth 25.0%). The Bank continues to be a leading player in forex market.
The aggregate turnover of Banks Treasury Branch during the year was
Rs.1554023 Crore (y-o-y growth 13.8%).
Je<e& 2008-09 ceW efveee&le HeCeeJele& . 35891 kejes[ (Je<ee&vegJe<e& 26.7% keer Je=ef) Deewj
Deeeele HeCeeJele& . 30598 kejes[ jne (Je<ee&vegJe<e& 25% keer Je=ef)~ efJeosMeer efJeefvecee
keejesyeej ceW yeQke keer DeeCeer Yetefcekee efvejblej peejer jner nw~ yeQke keer kees<eeieej MeeKee
kee Je<e& kes oewjeve kegue HeCeeJele& . 1554023 kejes[ jne nw (Je<ee&vegJe<e& 13.8% keer
Je=ef)~
Investments
Investments are made in accordance with the comprehensive policy in this
regard approved by the Board. The policy is reviewed periodically to
respond to market developments / regulatory requirements. During the
year, Bank maintained an optimum level of investments keeping a balance
between yield income and market risk.
efveJesMe
Fme mebyebOe ceW yees[& eje Devegceesefole JeeHeke veerefle kes DevegHe efveJesMe efkeee ieee~ yee]peej
ieefleefJeefOeeeW/efveeeceke DeeJeMekeleeDeeW keer eefleefeee nsleg DeeJeefOeke leewj Hej Fme veerefle
keer meceer#ee keer peeleer nw~ Je<e& kes oewjeve, Deee leLee yee]peej peesefKece kes ceOe meblegueve
keeece jKeles ngS yeQke ves Gelece mlej leke efveJesMe kees yeveeS jKee~
During the year, Banks gross investment increased by Rs.11, 206.84

crore to Rs.53,317.00 (growth of 26.61%). Domestic Investment
constituted 90.1% on outstanding basis. The Bank maintained SLR
investment at comfortable level in excess of the SLR requirement of 24%
of Net Demand and Time Liabilities (NDTL). At year end SLR investments
on gross basis amounted to Rs.43253.74 cr (90.05% of total investments)
and Non SLR investments stood at Rs.4780.18 cr (9.95% of total
investments).
Je<e& kes oewjeve yeQke kee mekeue efveJesMe . 11,206.84 kejes[ mes ye{kej . 53,317.00
kejes[ nes ieee (26.61% keer Je=ef)~ yekeeee DeeOeej Hej osMeere efveJesMe 90.1% jne~
efveJeue ceebie Deewj ceereeoer oseleeS (Sve[ererSue) ves 24% keer SmeSueDeej DeeJeMekelee
kes eefle yeQke veW SmeSueDeej efveJesMeeW kees yejkejej jKee~ Je<e& keer meceeefHle Hej mekeue
DeeOeej Hej SmeSueDeej efveJesMe . 43253.74 kejes[ (kegue efveJesMe kee 90.05%) Deewj
iewj SmeSueDeej efveJesMe . 4780.18 kejes[ (kegue efveJesMe kee 9.95%) jne~
The yield on benchmark 10-year G-sec on 31-03-08 was at 7.94 % and it

ended the year on 31-03-09 at 7.01%. However, during the year movement
of G-sec yields were highly volatile and the same was in a very wide range
of 4.85% to 9.50%.
Je<e& keer vetvelece oj Hej mejkeejer eefleYetefleeeW Hej efoveebke 31.03.08 kees Deee
jner~ eeefHe Je<e& kes oewjeve mejkeejer eefleYetefleeeW keer Deee DeleefOeke DeefmLej
jne leLee en 4.85% mes 9.50% kes DeleefOeke efJemle=le meercee ceW Lee~
10
7.94%
Treasury Operations
kees<eeieej Heefjeeueve
Bank continued to play an active role in all segments of the market

Funds, Equity, Forex and Bonds during the year 2008-09. Taking advantage
of movement of G-sec rates, the Bank churned its investment portfolio and
earned significant income from trading and sale of various securities.
Je<e& 2008-09 kes oewjeve yeQke ves yeepeej kes meYeer #es$eeW DeLee&led efveefOeeeW, F&efkeJeer, Hee@jskeme
SJeb yee@C[ ceW meefee Yetefcekee efveYeeF& nw~ mejkeejer eefleYetefleeeW keer oj ieefleefJeefOe mes ueeYe
uesles ngS, yeQke ves DeHeves efveJesMe mebefJeYeeie kees megOeeje leLee efJeefYeVe eefleYetefleeeW mes keejesyeej
Deewj efyeeer kej GuuesKeveere Deee Deefpe&le keer~
International Operations
With the inauguration of a Branch at Glasgow (U.K.) and Representative
Office in Dubai during the year, the number of Overseas Offices has
increased to 28. The bank has presence in 4 continents and 15 countries
covering all the major financial centres such as London, New York, Paris,
Tokyo, Singapore and Hong Kong. Bank has also received permission
from RBI to expand its overseas operations in Bangladesh, Cambodia,
Canada, Egypt, Madagascar, New Zealand, Qatar and UAE.
Debleje&<êr e Heefjeeueve
Je<e& kes oewjeve iueemeiees (et.kes.) ceW MeeKee leLee ogyeF& ceW eefleefveefOe keeee&uee kes MegYeejbYe
meefnle efJeosMeer keeee&ueeeW keer mebKee ye{kej 28 nes ieF&~ yeQke keer GHeefmLeefle 04
ceneerHeeW leLee 15 osMeeW ceW nw efpemeceW meYeer ecegKe efJeeere kesv Meeefceue efkeS ieS nQ pewmes
uebove, veteeke&, Hesefjme, eskeees, efmebieeHegj leLee neBiekeebie~ Yeejleere efj]peJe& yeQke ves yeebieueeosMe,
kecyeesef[ee, kevee[e, FefpeH, ces[eieemkej, vetpeerueQ[, keleej leLee etSF& ceW efJeosMeer
Heefjeeueve nsleg yeQke kees Devegceefle eoeve keer nw~
Apart from trade finance and other loans, bank is acting as Mandated Lead
Arranger (MLA) and Joint Book Runner (JBR) for Multicurrency
25
JeeHeej efJee SJeb Deve $eCeeW kes DeueeJee, yeQke ves yengcege Debleje&<êre mecetnve $eCe kes
efueS DeefOeosMeke Deelee JeJemLeeHeke (SceSueS) SJeb mebegkele yener OeeJeke (pesyeerDeej) kes
He ceW keee& eejbYe efkeee Deewj Dee@es, Heecee&, skemeeF&ue leLee metevee eeweesefiekeer #es$e
mes peg[er Yeejleere kebHeefveeeW kees Gvekes efJeosMeer efJemleej/DeefOeenCe Deewj mebegkele GHeeceeW
kes efueS etSme[er, pesHeerJeeF&, F&etDeej SJeb peeryeerHeer cegeDeeW ceW $eCe kee eyebOe efkeee~
International Syndication Loans and arranged loan in USD,JPY,EUR and

GBP currencies for Indian Corporates engaged in Auto, Pharma, Textile
and IT sectors for their overseas expansion/acquisition and Joint Ventures.
As at 31st March 2009, Customer Deposits stood at Rs.30221 crore
recording a rise of Rs.5625 crore (Growth 22.87%) and The Advances
stood at Rs.29378 crore recording a rise of Rs.5974 crore (Growth 25.53%)
over the last year. Investment at Rs.5283 crore has recorded a rise of Rs.
855 crore (19.30 %) over March 2008.
ceee& 2009 leke eenke peceejeefMe . 30221 kejes[ Leer efpemeceW efHeues Je<e& keer
leguevee ceW . 5625 kejes[ (22.87% Je=ef) keer efjkee[& Je=ef ngF& leLee Deefece .
29378 kejes[ Lee efpemeceW efJeiele Je<e& keer leguevee ceW . 5974 kejes[ (25.53% Je=ef) keer
GuuesKeveere Je=ef ngF&~ efveJesMe ceW . 5283 kejes[ keer Je=ef ngF& efpemeceW ceee& 2008 keer
leguevee ceW . 855 kejes[ (19.30%) keer Je=ef o]pe& keer ieF&~
31
Operating profit for the year ended March 2009 at Rs.733 crore has shown
an increase by 32.3% from Rs. 554 crore for the year ended March 2008.
However, Net Profit in the corresponding period declined by 4.84% from
Rs.351 crore to Rs.334 crore due to increase in provisioning.
ceee& 2009 kees meceeHle Je<e& nsleg . 733 kejes[ kes Heefjeeueve ueeYe ceW 32.3% keer Jeef=
eefleefyebefyele ngF& pees ceee& 2008 kees meceeHle Je<e& ceW 554 kejes[ Leer~ eeefHe, HejJeleea DeJeefOe
ceW Meg ueeYe . 351 kejes[ mes eeJeOeeve kes keejCe . 334 kejes[ keer Je=ef oMee&les ngS
4.84% efiej ieee~
REVIEW OF OTHER PRODUCTS & SERVICES
Deve GlHeeoeW SJeb mesJeeDeeW keer meceer#ee
Depository Participants (DP) Services
efve#esHeeieej menYeeieer ([erHeer) mesJeeSb
Bank made its foray in Depository Services during 1998-99. The first
Depository Participant Office (DPO) affiliated to the National Securities
Depository Ltd.(NSDL) was set up in the premises of Mumbai Main
Branch. The bank also obtained Participant-ship of Central Depository
Services (India) Ltd. (CDSL) and set up its Main DPO at Mumbai Andheri
(West) Branch and six branch DPOs at major centres in India. Subsequently,
all the CDSL- DPOs were merged with Andheri CDSL DPO.
yeQke ves 1998-99 ceW vesMeveue efmekeetefjerpe ef[Hee@efpejer efue. mes mecye efve#esHeeieej menYeeieer
keeee&uee ([erHeerDees) keer mLeeHevee kej efve#esHeeieej mesJeeDeeW ceW eJesMe efkeee Lee~ je<êre
eefleYetefle efve#esHeeieej efueefces[ (SveSme[erSue) mes menye eLece efve#esHeeieej menYeeieer
keeee&uee ([erHeerDees) keer mLeeHevee cegbyeF& cegKe MeeKee ceW ngF&~ yeQke ves kesvere efve#esHeeieej
mesJeeSb (Yeejle) efue. (meer[erSmeSue) keer menYeeefielee eeHle keer leLee DebOesjer (HeefMece)
MeeKee, cegbyeF& ceW cegKe [erHeerDees leLee Yeejle kes ecegKe MenjeW ceW [erHeerDees keer n MeeKeeSb
mLeeefHele keer~ yeeo ceW meYeer meer[erSmeSue [erHeerDees DebOesjer meer[erSmeSue - [erHeerDeeW ceW
meefcceefuele nes ieF&~
By leveraging our Core banking capabilities, both the CDSL and NSDL DP services are now offered to our clients through all CBS branches on
real time basis.
Deye keesj yeQefkebie mesJeeDeeW kee oesnve kejles ngS meer[erSmeSue leLee SveSme[erSue oesveeW
[erHeer mesJeeSb nceejs eenkeeW kees lelkeeue DeeOeej Hej eoeve keer pee jner nQ~
Star Share Trade - On-line trading in Shares
efveJesMekeeW keer me@ke ceekex kes MesejeW ceW Fbjves ^sef[bie keer ye{leer ueeskeefeelee Deewj
SkemeeWpeeW Hej meewoeW keer cee$ee ye{leer pee jner nw~ nceejs eenkeeW keer ye{leer DeeJeMekeleeDeeW
kees Hetje kejves kes GsMe mes yeQke ves mej Mesej ^s[ Dee@ve ueeFve Mesej ^sef[bie megefJeOee
yeQke Keelee, eefleYetefle Keelee Deewj ^sef[bie Keeles kes SkeerkejCe kes ceeOece mes cesmeme&
Deefmele meer. cesnlee FvJesmceW Fbjceeref[S efue. pees yeerSmeF& SJeb SveSmeF& ceW mesyeer Hebpeerke=le
eefleef<le yeesefkebie kebHeveer nw, kes meeLe iepees[ JeJemLee keer nw~
Online Share Trading has been gaining popularity amongst investors in

the Stock markets and its share in the trades executed on the exchanges has
been growing ever since. With a view to meeting the growing needs of our
clients, Bank launched Star Share Trade, online Share trading facility
through integration of bank account, securities account and trading account
for its clients under tie-up arrangement with M/s.Asit C. Mehta Investment
Interrmediates Ltd., a reputed SEBI registered Broking Company on BSE
and NSE.
]Fme megefJeOee ceW Deve keF& Deeke<e&ke efJeMes<eleeSB nQ pewmes Huesve Jewefveuee MesejeW keer Kejeroer
Deewj efyeeer, Fbê-[s ^sef[bie, Deepe Kejeroer, keue efyeeer SJeb Gvekes yeQke Keeles ceW GHeueyOe
Mes<e jeefMe kes 4 iegvee leke meewoe kejves keer megefJeOee oer ieF& nw~ nceejs DeefveJeemeer Yeejleere
eenkeeW kes efueS DeeF&HeerDees ceW efveJesMe kejves nsleg Dee@ve ueeFve Mesej ^sef[bie megefJeOee eoeve
keer ieF&~
The facility offers several attractive features viz. plain vanilla buying and
selling of shares, intra day trading, buy today sell tomorrow and facility to
leverage bank account by allowing clients to trade upto 4 times the balances
available in their bank accounts. Online Share Trading facility has been
also made available to our NRI clients and for filing of IPOs.
kee[& GlHeeo
Card Products
yeQke kes esef[ kee[& GlHeeo nQ~ yeQke kes Deewj oes meneesieer yeQke veecele yeQke Dee@He
ceneje<^ Deewj leeefceuevee[g cejkesveFue yeQke efueefces[ nQ, pees `Fbef[ee kee[&' kes veece ceW
esef[ kee[& peejer kejles nQ~ Je<e& kes oewjeve kee[& peejer kejves kes HeCeeJele& ceW 5% keer
Je=ef efoKeueeF& oer Deewj Jen . 275 kejes[ jne Deewj DeefOeenCe HeCeeJele& ceW 7% keer
Je=ef efoKeueeF& oer Deewj Jen . 250 kejes[ jne~
The Bank has Six Credit Card products. The Bank has also two affiliate
banks viz. Bank of Maharashtra and Tamilnadu Mercantile bank Ltd issuing
Credit Cards under the brand name IndiaCard. During the year Issuing
turnover witnessed a growth of 5% and stood at Rs.275 Crore and acquiring
turnover witnessed an increase of 7% and stood at Rs.250 Crore.
[sefye men SceerSce kee[eX keer mebKee 32 ueeKe nes ieF& nw, efpemeceW 20 ueeKe mejefuebke
FvjvesMeveue SerSce men [sefye kee[& (Jeermee Fueskeêve) leLee 12 ueeKe yeerDeesDeeF&
iueesyeue [sefye men SerSce kee[& (ceemj kee[&) Meeefceue nQ~ [sefye kee[ex ves Je<e& 200809 kes oewjeve 33% keer Je=ef ope& keer nw~
The number of Debit cum ATM cards stood at 32 lac comprising 20 lac
Starlinks International ATM cum Debit Cards (Visa Electron) and 12 lac
BOI Global Debit cum ATM cards (MasterCard). Debit cards registered a
growth 33 % during the year 2008-09.
mej Mesej ^s[-MesejeW ceW Dee@ve ueeFve ^sef[bie
26
yeQke ves SerSce efnmmesoejer kes efueS yeQkeeW kes mecetn mes efHe#eere Deewj yengHe#eere mecePeewlee
efkeee nw~ Fmemes nceejs kee[&OeejkeeW kees Hetjs osMe ceW ueieYeie 35,000 SerSce keer megefJeOee
eeHle nes ieF& nw~ yeQke Yeejle ceW ceemj kee[&, kewMeêr leLee yeQkeme vesJeke& mes mecePeewlee
peejer jKesiee~
The bank has in place bilateral and multilateral agreements with a crosssection of Banks for sharing of ATMs. Thus our cardholders have the
privilege of accessing around 35,000 ATMs throughout the country. The
Bank continues to be the settlement bank for MasterCard in India, Cashtree
and Bancs networks.
yegeuf eeve yeQekf ebie
Bullion Banking
Bullion banking was introduced by the Bank in November 1997. Initially
the scheme was introduced at SEEPZ and Ahmedabad branches and was
subsequently introduced at six other branches. During the year 2008-09,
Bow Bazar branch in Kolkata has been added making the total of 9 branches
authorised to undertake bullion business.
yeQke eje veJebyej 1997 ceW yegefueeve yeQefkebie DeejcYe keer ieF&~ DeejcYe ceW en eespevee meerH]pe
leLee Denceoeyeeo MeeKee ceW Leer leLee yeeo ceW Deve n MeeKeeDeeW ceW Fmes DeejcYe efkeee
ieee~ 2008-09 keer DeJeefOe ceW keesuekeelee keer yeG yee]peej MeeKee Yeer peg[ ieF& efpememes
yegefueeve keejesyeej keer kegue 09 DeefOeke=le MeeKeeSb nes ieF&~
Under the business model, gold is procured from Commerz Bank

International S.A. and UBS A.G. on consignment basis for catering to the
need of Jewellery exporters and domestic jewellers. The Bank sold 14740
Kg of Gold in the year 2008-09, with a turnover of Rs.1860 crore, thereby
earning a commission of Rs.10.62 crore. The increase in the earning during
the year was 81.5% over the previous year.
keejesyeej cee@[ue kes Devleie&le kee@cepe& yeQke oef#eCe Deeerkee leLee et.yeer.Sme.S.peer. mes
Hejs<eCe DeeOeej Hej mJeCe& eeHle kej DeeYet<eCe efveee&le leLee osMeere megveejeW keer DeeJeMekeleeDeeW
keer Hetefle& keer peeleer nw~ Je<e& 2008-09 ceW yeQke ves 14740 efkeuees meesvee yesee efpememes kegue
keejesyeej . 1860 kejes[ kee jne leLee . 10.62 kejes[ kee keceerMeve eeHle ngDee~
efHeues Je<e& keer leguevee ces Fme Je<e& kes oewjeve 81.5% Deee ceW Je=ef ngF&~
Star Cash Management Services
mej veieoer eyebOeve mesJeeSb
Star Cash Management Services was introduced by the Bank in the year
2000 for speedier collection of cheques and release of immediate funds to
the customers without waiting for actual realization of cheques. We are
now offering WEB based revamped CMS since October 2008. Based on
the new initiative, we have entered into correspondent banking arrangement
for CMS with a few banks in private sector. The Bank have recorded
business turnover worth Rs.59 crores from the collections module
implemented so far.
eskeeW keer JeemleefJeke Gieener nsleg eenkeeW kees efyevee eleer#ee kes lelkeeue efveefOe eoeve kejvee
leLee eskeeW keer leerJe ieefle mes Jemetueer kes efueS Je<e& 2000 ceW yeQke eje mej veieoer eyebOeve
mesJeeSb DeejbYe keer ieF&~ nce Deketyej 2008 mes Jesye DeeOeeefjle Hegveefve&efcele meerSceSme eoeve
kej jns nQ~ veF& Henue kes DeeOeej Hej efvepeer #es$e kes keg yeQkeeW kes meeLe nce meerSceSme nsleg
mecHeke&kelee& yeQefkeie JeJemLee kes lenle keee&jle nQ~ keeee&efvJele Jemetueer eefeee kes eje
Deye leke . 59 kejes[ kee efjkee[& keejesyeej yeQke ves efkeee nw~
Deve He#e GlHeeo
Third Party Products
peerJeve yeercee nsleg iepees[ mej eefgveeve oeF&-F&eer ueeFHe FbMeesjWme keb. efue.
Tie-up for Life Insurance : Star Union Dai-ichi Life Insurance Co

Ltd.
mej etefveeve oeF&-F&eer ueeFHe FbMeesjWme kebHeveer efueefces[ kes peerJeve yeercee GlHeeoeW keer
efyeeer kes efueS yeQke ves 6 HejJejer, 2009 kees keeHeexjs SpeWmeer kejej kej mebegkele Gece
DeejcYe efkeee~ efJeefYeVe kesveW ceW yeercee GlHeeo keer efyeeer nsleg `èfJeefveOee&efjle Jeefkele'' kes
He ceW yeQke kes 80 kece&eejer keee&jle nQ~
Bank has entered into Corporate Agency Agreement on 6th February,

2009 with Banks Joint Venture - the Star Union Dai-ichi Life Insurance
Co Ltd for sale of their life insurance products. Bank has over 80
employees to act as Specified Person for sale of insurance products in
various centres.
DeeF&meerDeeF&meerDeeF& et[sefvMeeue ueeFHe FbMeesjWme keb efue. kes peerJeve yeercee GlHeeoeW keer
efyeeer nsleg HetJe& keer jsHejue Spesvmeer JeJemLee eYeeJeer efleefLe 31 peveJejer, 2009 mes meceeHle
keer pee egkeer nw~ Fme iepees[ keer DeJeefOe kes oewjeve Deewue 2008 mes peveJejer 2009 ceW
. 120 kejes[ kee eerefceece mebeefnle efkeee ieee~
The earlier Referral Agency arrangement with ICICI Prudential Life

Insurance Co Ltd for sale of their life insurance products has been thus
terminated w.e.f. 31st January 2009. During the period of tie-up, bank
collected premium of Rs.120 core from April 2008 to January 2009.
meeceeve yeercee (iewj peerJeve) vesMeveue FbMeesjWme keb. efue. (SveDeeF&meerSue)
Tie-up for General Insurance ( Non-life): National Insurance Co

Ltd. (NICL)
SveDeeF&meerSue kes meeLe Jele&ceeve ieyebOeve HejJejer 2007 ceW yeerDeesDeeF& je<êre mJeemLe
yeercee Hee@efuemeer kes DeejbYe mes Deewj meMekele nes ieee nw~ yeerDeesDeeF& je<êre mJeemLe yeercee
HeeefjJeeefjke DemLeeF& ces[erkeuesce yeercee keJej nw pees efJeMes<eleee yeQke Dee@He Fbef[ee kes meYeer
KeeleeOeejkeeW kes efueS yeveeee ieee nw efpemekee eerefceece DeleefOeke eefleeesefieleelceke nw~
mebHetCe& HeefjJeej (KeeleeOeejke, Gmekee Heefle/Helveer leLee 21 Je<e& leke kes Gvekes oes Deeefele
yees) yeerefcele jeefMe leke Meeefceue jnles nQ leLee Deueie-Deueie mecee Hej yeerefcele jeefMe kee
GHeeesie kej mekeles nQ~
The existing tie-up with NICL has been further strengthened with the
launch of BOI National Swasthya Bima Policy in Feb 2007. BOI National
Swasthya Bima is Family Floater Mediclaim Insurance Cover exclusively
devised for all account holders of Bank of India which carries a very
competitive premium. Entire family (Account holder, his/her spouse and
their two dependent children upto the age of 21 years) is covered to the
extent of sum insured in as much as part of the sum insured can be availed
at different times by family members.
27
vesMeveue FbMeesjWme keb.efue. mes iepees[ kes Devleie&le Ske JeeHeke osMeere ee$ee yeercee
DeejcYe keer ieF& nw efpemeceW ce=le=, DemHeleeueerkejCe leLee meeJe&peefveke ee$ee HeefjJenve - jsue/
jes[ mes ee$ee kes oewjeve Jeefkeleiele meeceeve kes Kees peeves kees Meeefceue efkeee ieee nw pees
yeQke DeeHe Fbef[ee kes KeeleeOeejkeeW kes efueS nw~ eenke eje Yegieleeve keer peevesJeeueer
eerefceece DeleefOeke kece nw leLee . 1 ueeKe kee DeefOekelece mebj#eCe GHeueyOe nw~
SveDeeF&meerSue eenkeeW kees Jeefkeleiele Hee@efuemeer peejer kejsiee, efpemekee veJeerkejCe eefleJe<e&
nesiee~
A comprehensive domestic travel insurance scheme under tie-up with

NICL has been launched covering loss of life, hospitalisation and personal
baggage while travelling on any public mode of transport Rail/Road
specially for the Bank of India account holders. The premium payable by
the customer is very low and the maximum cover available is Rs.1 lakh.
NICL will issue individual policy to customers, which is renewable every
year.
Mutual Funds Products:
cetegDeue Heb[ GlHeeo
During the year 2008-09, Bank entered into tie-up with IDFC Mutual
Fund for sale of their mutual fund products. Bank is already distributing
mutual fund products of UTI Mutual
Fund, HDFC Mutual Fund, Kotak Mutual
Fund, ING Investment Management and
Franklin Templeton Investments. All
Metro, Urban & Semi-Urban branches sell
mutual fund products with the support of
AMFI Certified Employee in the centre.
Je<e& 2008-09 kes oewjeve, yeQke ves DeeF&[erSHemeer cetegDeue Heb[ mes ie]pees[ efkeee efpemekes
lenle yeQke Gvekes cetegDeue Heb[ GlHeeoeW kees yesesiee~
yeQke Henues mes ner eterDeeF& cetegDeue Heb[, Se[erSHemeer
cetegDeue Heb[, keeske cetegDeue Heb[, DeeFSvepeer
FvJesmceW ce@vespeceW leLee eWkeueerve scHeueve
FvJesmceW kes cetegDeue Heb[ GlHeeoeW kees mebefJeleefjle
kej jne nw~ meYeer ceneveiejere, veiejere leLee DeOe&Menjer
MeeKeeSb SSceSHeDeeF& eceeefCele kece&eeefjeeW kes meneesie
mes cetegDeue Heb[ keer efyeeer kej jner nQ~
ASSETS RECOVERY
MANAGEMENT
Deeefmle Jemetueer leLee Devepe&ke DeeefmleeeW kee eyebOeve
NPA
Substantial measures were initiated to

augment recovery and contain NPAs.
Efforts were also made to maximise
recovery in written off accounts and
uncharged / unrealised interest in NPA
accounts which contributes to Banks profits significantly.
SveHeerS keer Jemetueer kes efueS eegj keoce GeS ieS~

DeefOekelece Jemetueer kejves, yes-Keeles [eueves leLee
DeeYeeefjle/Gieener ve efueS ieS SveHeerS KeeleeW ceW yeepe
yeQke kes ueeYe ceW GuuesKeveere eesieoeve kejlee nw~
The following table shows the effective management of NPA (Global),

during last 3 years.
efvecveefueefKele meeefjCeer efHeues 3 Je<eeX kes oewjeve kes SveHeerS (JewefMJeke) kes eYeeJeer eyebOeve
kees oMee&leer nw
ceo
mekeue SveHeerS (eejbeYf eke)
IeeSb
vekeo Jemetueer
GVeeve
yes Keeles
ke=ef<e$eCe ceeHeer/$eCe jenle
eespevee 2008
kegue keceer
pees[s
eqmueHespe
mekeue SveHeerS (Debeflece)
yes Keeles [eues ieS KeeleeW ceW Jemetueer,
etmeerDeeF/etDeejDeeF
Meg SveHeerS
mekeue DeefeceeW mes kegue SveHeerS kee eefleMele
mekeue DeefeceeW mes Meg SveHeerS kee eefleMele
&
(. kejes[ ceW)
Item
31.03.07
31.03.08
31.03.09
2479
2101
1931
Cash-Recovery
752
814
676
Upgradations
132
275
325
Write-off
441
446
384
175
1325
1535
1560
947
1365
2100
2101
1931
2471
Recovery in W/Off A/cs, UCI/URI
280
368
352
Net NPA
812
592
628
% of Gross NPA to Gross Advances
2.42
1.68
1.71
% of Net NPA to Net Advances
0.96
0.52
0.44
GROSS NPA (Opening)

Less:
Agr.Debt Waiver/Debt Relief

Scheme 2008
Total Reduction
Add:
Slippages
GROSS NPA (Closing)
28
Je<e& kes oewjeve . 118 kejes[ keer 68 #eefleemle DeeefmleeeW kees efHe#eere leLee Hees&Heesefueees
DeeOeej Hej SDeejmeerDeeFSue/SSmeF&DeejF&meer/DeeFSHemeerDeeF/efHeieememe SDeejmeer ee.efue.
kees . 89 kejes[ vekeoer men eefleYetefle jmeero DeeOeej Hej yesee ieee~ Fmemes mekeue
SveHeerS kees Ieeves Deewj meeLe ner Hegjeves SveHeerS KeeleeW ceW efveefOeeeW kees Keesueves ceW meneelee
efceueer nw, peneB Hej efke legjble Jemetueer keer mebYeeJevee veneR Leer~ yes Keeles ceW eeHle jeefMe mes
ueeYe ceW megOeej meneelee efceueer~
During the year, 68 impaired assets of Rs.118 crore were sold on bid and
Portfolio basis to ARCIL/ASEREC/IFCI/Pegasus ARC Pvt Ltd for Rs 89
crore on Cash cum Security Receipt terms. This has helped in reducing
Gross NPA and also unlocking funds in old NPA Accounts, where there
was no scope of immediate realization. Amount received in written-off
accounts helped in improving the profit.
To boost up recovery in small accounts, two new schemes which were
introduced earlier, have been modified during the year so as,
ueIeg KeeleeW ceW Jemetueer ceW lespeer ueeves kes efueS Henues oes veF& eespeveeSb eejbYe keer ieF& LeeR GvnW
Je<e& kes oewjeve mebMeesefOele efkeee ieee nw~
Henues kes . 5 ueeKe mes .
eeslmeenve eespevee
i)
DeJeceeveke mebJeie& ceW .

eespevee
ii)
50
25
ueeKe leke kes SveHeerS kes efueS mej mebpeerJeveer
ueeKe leke kes KeeleeW kes Gvveeve kes efueS eeslmeenve
Incentive Scheme for Upgradation of accounts up to Rs.50 lakhs in

sub-standard category.
The summarised performance in NPA front during the year 2008-09 is as

below:
kes oewjeve SveHeerS kee meejebMeerke=le keee&-efve<Heeove Fme ekeej
ceo
ii)
Various Branches/Zones have been conducting recovery camps and

participation in LOK ADALAT for speedy resolution of small NPAs.
Recovery made during the year for Rs.0.76 crore through LOK ADALAT.
The provisions of SARFAESI Act have also been implemented to the
maximum advantage and our recovery is around Rs.286.41 crore through
this route during the year 2008-09.
efJeefYeVe MeeKeeSb / Debeue ess mlej kes SveHeerS kes MeerIe meceeOeeve kes efueS Jemetueer efMeefJej
kee Deeeespeve kej jns nQ Deewj ueeske DeoeueleeW ceW Yeeie ues jns nQ~ mejHesmeer DeefOeefveece kes
eeJeOeeve kees DeefOekelece ueeYe Geves kes efueS keeee&efvJele efkeee pee jne nw Deewj Je<e&
2008-09 kes oewjeve Fme ceeie& mes ueieYeie . 286.41 kejes[ keer Jemetueer ngF& nw~
2008-09
Star Sanjeevani Incentive Scheme for NPAs up to Rs.25 lacs from

earlier Rs.5 lacs;
The Schemes have been introduced with intention to motivate the field
level staff and reduce the dependence on professional Recovery Agents.
This has paid rich dividend in the form of involvement of staff at every
level and improving recoveries.
eespevee keer MegDeele #es$e mlej kes meHe meomeeW kees eeslmeeefnle kejves Deewj JeeJemeeefeke
Jemetueer SpeWeW Hej efveYe&jlee kees kece kejves kes DeefYeeee mes keer ieF& nw~ Fmemes eleske mlej
Hej meHe kes meefcceefuele efkeS peeves Deewj Jemetueer ceW megOeej kes He ceW YejHetj ueeYe
efceuee nw~
Je<e&
nw
i)
(. kejes[ ceW)
Item
31.03.2009
mJeosMeer Domestic
efJeosMeer Foreign
Jewef eke Global
1783
148
1931
31.03.2008 kees eejbefYeke SveHeerS
Opening NPA as on 31.03.2008
IeeSb
Less:
vekeo Jemetueer
Cash Recovery
669
676
GVeeve
Upgradation
324
325
yes Keeles
Write Off
355
29
384
ke=ef<e $eCe ceeHeer/jenle
Agri. Debt waiver / Relief
175
175
kegue keewleer
Total Reduction
1523
37
1560
pees[W
Add:
eqmueHespe
Slippage
1930
170
2100
31.03.2009 kees SveHeerS
Closing NPA as on 31.03.2009
2190
281
2471
MeeKee vesJeke& SJeb efJemleej
BRANCH NETWORK & EXPANSION
Yeejle leLee efJeosMe ceW yeQke keer MeeKeeDeeW kee Yeewieesefueke ef< mes JeeHeke vesJeke& Hewuee
ngDee nw~ ceee& 2009 keer meceeefHle leke Yeejle ceW nceejer 3021 MeeKeeSb nQ~ efJeosMeeW ceW 23
The Bank has a geographically well-spread branch network in India and

abroad. We have 3021 branches in India as at the end of March 2009. In
the foreign countries 23 branches and 5 representative offices keep our
29
MeeKeeSb leLee 5 eefleefveefOe keeee&uee efJeMJe kes cenlJeHetCe& efJeeere kesveW ceW ncesMee nceejer presence felt in all time zones and important financial centres of the
globe.
GHeefmLeefle kee Snmeeme kejeles jnles nQ~
Je<e& 2008-2009 kes oewjeve nceves 118 veF& MeeKeeSb Keesueer nQ leLee 20 efJemleej HeueeW kees During the year 2008-2009, we opened 118 new branches and converted
HetCe& MeeKeeDeeW ceW HeefjJeefle&le efkeee nw~ Fve MeeKeeDeeW kee efJemleej ceneveiejer-19, Menjer 20 extension counters into full-fledged branches. Distribution of these
branches is Metropolitan-19 , Urban-44 , Semi Urban-49 and Rural-26.
44, DeOe&Menjer-49 Deewj eeceerCe-26 nw~
As part of branch rationalisation exercise we closed one extension counter.
MeeKee egekf elekejCe eeesie kes Yeeie kes He ceW nceves Ske-efJemleej Heue kees yebo kej efoee nw~
Composition of our branch network is as follows:
nceejer MeeKeeDeeW kee mebegkele vesJeke& Fme ekeej nw
mebJeie&
Category
31.03.2008
31.03.2009
MeeKeeDeeW keer mebKee
kegue kee eefleMele
MeeKeeDeeW keer mebKee
kegue kee eefleMele
ceneveiejer
Menjer
DeOe&Menjer
eeceerCe
kegue MeeKeeSb
efJemleej Heue
No. of Brs.
560
% to Total
19.4
No. of Brs.
585
% to Total
19.4
Urban
521
18.0
568
18.8
Semi Urban
575
20.0
624
20.6
Rural
1227
42.6
1244
41.2
Total Branches
2883
100
3021
100
91
70
Metropolitan
Extension Counters
osMeer yeepeej ceW keg mebJeieex keer efJeefMe< DeeJeMekeleeDeeW kees Hetje kejves kes efueS yeQke
keer 136 efJeMes<eerke=le MeeKeeSb nw~ Ssmeer MeeKeeDeeW kee Deueie-Deueie efJeJejCe efvecveefueefKele
meeefjCeer ceW efoee ieee nw
efJeMes<eerke=le MeeKeeDeeW keer eseCf eeeB
1
SceSceF& MeeKeeSb
DeesJejmeerpe MeeKeeSb
keeHeexjs yeQeEkeie MeeKeeSb
The Bank has 136 specialised branches catering to the specific financial
needs of certain categories in the domestic market, break-up of such
branches is given in the following table :
Categories of Specialised Branches
31.03.2008 31.03.2009
32
30
SME Branches
Overseas Branches
11
12
Corporate Banking Branches
ye=nle keeHeexjs yeQeEkeie MeeKeeSb
SveDeejDeeF MeeKeeSb
ke=ef<e Ge lekeveerke efJee MeeKeeSb
Jemetueer MeeKeeSb
JeeefCeeqpeke SJeb Jeweeqkeleke MeeKeeSb
kees<eeieej MeeKee
10
ie=n efvecee&Ce SJeb Jeweeqkeleke efJee MeeKeeSb
11
12
31.03.2008
31.03.2009
32
30
11
12
Large Corporate Banking Branches
N.R.I. Branches
Agricultural Hi-Tech Finance Branches
15
15
Recovery Branches
15
15
36
36
Commercial & Personal Banking Brs.
36
36
21
23
21
23
mejkeejer keejesyeej MeeKee
12 Government Business Branch
yegefueeve yeQeEkeie MeeKee
13 Bullion Banking Branch
137
136
137
136
kegue
@ efjsue
10 Treasury Branch
11 Housing & Personal Finance Brs. @
TOTAL
nye meefnle
@ Including Retail Hubs
Yeejleere efj]peJe& yeQke ves efmelebyej 2005ceW MeeKee mJeeueve keer Goej veerefle Ieesef<ele keer nw
efpemeceW yeQkeeW kees Yeejleere efj]peJe& yewke kees meboYe& efkeS yeiewj MeeKeeDeeW kee mLeeve yeoueves,
efJeueeve kejves Deewj yebo kejves kes efueS DeefOeke mJeeeelee oer ieeer nw~ yeQkeeW kees efJeMes<eerke=le
MeeKeeDeeW kees, mJeleb$e He mes, meeceeve yeQeEkeie MeeKeeDeeW SJeb efJemleej HeueeW kees HetCe&
MeeKee ceW leyoerue kejves kes efueS Yeer DeefOeke=le efkeee ieee nw~ Fme veerefle kee ueeYe uesles ngS
nceves DeHeveer DeueeYeeo MeeKeeDeeW kees Ssmes JewkeefuHeke mLeeveeW Hej mLeeveebleefjle efkeee nw
efpemekes keejCe yeQke kes keejesyeej SJeb ueeYe ceW Gvekeer Yeeieeroejer mes Je=ef ngF& nw~ Dee
RBI had announced the liberalised policy of Branch Authorisation in

September 2005. Banks have been given almost a free hand to shift,
merge and close the branches without referring to RBI. Banks also have
been authorized to freely convert the specialised branches into general
banking branches and extension counters into full-fledged branches. Falling
in line with this policy, some branches were shifted to alternate sites and
extension counters showing good performance and those, which have
30
keee& efve<Heeove kejves Jeeues efJemleej HeueeW SJeb Gve efJemleej HeueeW kees efpevekees DeJeefmLeefle
kee ueeYe eeHle nw, Je<e& kes oewjeve MeeKeeDeeW kes vesJeke& kees ye{eves keer ef mes HetCe&
MeeKeeDeeW kes He ceW leyoerue efkeee ieee nw~ Fme veerefle kees Deeves Jeeues Je<e& ceW Yeer peejer
jKee peeSiee~
locational advantage, were converted into full-fledged branches. It is

intended to continue this policy for the coming year as well.
MARKETING & PUBLICITY
Marketing has been an important focus in the Bank to induct new
customers and create a set of customer centric processes for enhancing
value to them. A team of over 1000 proactive and well-trained personnel
for focussed marketing and relationship efforts has been placed in strategic
locations. Special training by the coaches deployed at various centres
across the country has further strengthened the skills of Banks marketing
staff and Relationship Managers. These coaches, who are amongst the
Banks staff, were first thoroughly trained at Head Office.
efJeHeCeve SJeb eeej

veS eenkeeW kees esefjle kejves SJeb eenkeeW kes efueS GHeeesefielee ye{eves kes efueS eenke
keseqvle eefeeeDeeW kee mecetn me=efpele kejves nsleg yeQke ceW efJeHeCeve Hej cenlJeHetCe& He mes
Oeeve kesefvle efkeee ieee~ 1000 mes peeoe mJele Henue kejves Jeeues SJeb megeefMeef#ele
keefce&eeW keer Ske erce cenlJeHetCe& mLeeveeW ceW efJeHeCeve SJeb mebHeke& kes efueS eeemeeW nsleg lewveele
keer ieF& nw~ osMeYej ceW efJeefYeVe kesveW ceW lewveele efkeS ieS eefMe#ekeeW eje efoS ieS efJeMes<e
eefMe#eCe mes yeQke kes efJeHeCeve meHe Deewj mebHekeea eyebOekeeW kee keewMeue Deewj meg{ ngDee
nw~ Gkele eefMe#ekeeW kees pees yeQke kes meHe ceW mes ner efueS ieS nQ, Henues eOeeve keeee&uee
ceW ienve He mes eefMeef#ele efkeee ieee Lee~
The Bank has, in a conscious endeavour to make itself relevant to the

new-age Indian and stand abreast of times, been on a path of redefining
its corporate image and identity in the last couple of years. Seeking to
project itself as offering the best of two worlds, one with a strong Public
sector lineage and foundation and a new-generation verve and passion, it
had assiduously embarked upon a campaign at connecting to peoples
hearts by embracing the now readily-recognised Relationships beyond
banking theme.
yeQke DeHeveer keeHeexjs efJe Deewj Heneeve kees DeeOegefveke Yeejleere SJeb mecee kes DevegHe
DeHeveer eemebefiekelee kees yeveeS jKeves kes efueS efHeues keg Je<eeX mes mepeie He mes eeemejle
jne nw~ yeQke DeHeves oesveeW mJeHeeW eLee Ske meg{ mejkeejer #es$e kes yeQke keer HejbHeje Deewj
veeRJe Jeeuee SJeb Ske veF& Heer{er kee Gcebie SJeb pegvetve mes YejHetj yeQke kes He ceW DeHeves
DeeHekees emlegle kejves kes efueS Deece ueesieeW kes efoueeW mes peg[ves kes DeefYeeeve ces `èfjMleeW keer
pecee Hetpb eer'' DeJeOeejCee kes Devegmeej yeveer Heneeve kes meeLe Heefjece HetJe&ke ueiee jne nw~
efJeiele efJeeere Je<e& ceW eeej DeefYeeeve kees peneB es[e ieee Lee, je<êre owefveke meceeeej
He$eeW, Heef$ekeeDeeW SJeb otjoMe&ve keer ewveueeW ceW èfjMleeW' kees Deewj Deeies ye{eves kes efueS Deewj
keerefle& SJeb meceLe&ve eeHle kejves kes efueS JeneR mes peejer jKee ieee~ nceeje en eeeme jne
efke yeepeej ceW nceeje ueieeleej Deewj oerIe&keeueerve Demej jns Fme nsleg efeb ceeref[ee,
Fueske^@eefveke ceeref[ee, Heef$ekeeDeeW, mceeefjkeeDeeW, nesef[ie, eeeespekelee Deeefo kes peefjS
efJe%eeHeve efoS ieS~ Fme DeefYeeeve ceW yeQke keer keeHeexjs Leerce Deewj GlHeeoeW kees ecegKe He
mes yeleeves kes DeueeJee Glke=< efJeeere HeefjCeeceeW SJeb Deve cenlJeHetCe& IeveeDeeW Je Ssefleneefmeke
keeeeX kees JeeHeke SJeb vees efkeS peeves eesie keJejspe osves Hej Oeeve kesefvle efkeee ieee~
Continued from where left off at the end of the previous financial year,
campaigns were run in the national news dailies, magazines and the
television channels to further propel the relationship theme and to
leverage on the goodwill and favour generated. It has been our endeavour
to have a continued and sustained impact in the market; hence carried
advertisements in print media, electronic media, magazines, souvenir,
hoardings, sponsorship, etc. The campaigns, apart from highlighting the
Banks corporate theme and products, also focused on giving wide and
noticeable coverage for the excellent financial results and other important
events and landmarks.
eeceerCe kesveW Hej MeeKeeDeeW ves mLeeveere mlej Hej ueeYeeo eeej Deewj keerefle& efvecee&Ce kes
efueS kegBDeeW keer KegoeF&, Hesepeue megefJeOee, jkeleoeve efMeefJej, yeme Mesume&, efkemeeve keueye,
eeceerCe Kesueketo, HeefjJeej efveeespeve mebyebOeer keee&eceeW, meeceeefpeke SJeb meecegoeefeke efJe<eeeW
Hej keee&eceeW kes Deeeespeve Deeefo kes ceeOece mes eeceerCe eeej yepe kee GHeeesie kejvee
peejer jKee~ pevemecHeke& kes ceeceues ceW yeQke ves esme keebesme, mecee-mecee Hej DeeJeefOeke
efJeeere HeefjCeeceeW keer Iees<eCee, GlHeeo peejer kejves, meerSmeDeej Henue, Hetbpeer pegeves mebyebOeer
ceeceueeW Deve iepees[ SJeb meneesie efpevnW ceeref[ee ves efveeefcele He mes eeeefjle efkeee, kes
mebyebOe ceW ceeref[ee meccesueve kes eje mJeeb kees ueeskeefee yeveeS jKee~
At rural centers, branches continued to make use of Rural Publicity budgets

for generating beneficial local publicity and goodwill through such activities
as sponsoring digging of wells, drinking water facilities, blood donation
camps, bus shelters, farmers clubs, rural sports meets, programmes on
family planning, social and community issues etc. On the PR front, the
Bank had held itself in the limelight through regular press conferences and
other media meets to announce, from time to time, periodical financial
results, product launches, CSR initiatives, capital raising issues, other
tie-ups and associations- all of which were regularly carried by the media.
eyebOe metevee eCeeueer
MANAGEMENT INFORMATION SYSTEM
yeQke kes Heeme megmLeeefHele meefee SJeb Skeerke=le eyebOe metevee eCeeueer nw pees cenlJeHetCe&
efveCe&e uesves kes efueS DeeJeMeke metevee GHeueyOe kejeleer nw~ keesj yeQefkebie meceeOeeve kes
Devleie&le ye{er ngF& MeeKeeDeeW mes [ee Ske$eerkejCe leerJelej Deemeeve Deewj meerke nes ieee~
Fmemes MeeKeeDeeW/DebeueeW kees keF& efJeJejCeeW kes emlegleerkejCe mes gkeeje efceue ieee
keeeWefke GvnW kesvere efmLeefle mes GodOe=le efkeee pee mekelee nw~ yeQke ves eyebOe metevee eCeeueer
kees meg{ [ee Jesej neGme kes meeLe Deewj cepeyetle yeveeee nw~ [ee Jesej neGme kees
meebeqKekeer efJeMues<eCe Deewj efjHeesefie keer ye{er ngF& #ecelee kes efueS leweej efkeee ieee nw~
Fmekeer ef[peeFve Deve efveeb$eke keeee&ueeeW kees efJeMues<eCeelceke #ecelee GHeueyOe kejeleer
nw~ Yeejleere efj]peJe& yeQke kees efveeeceke efjHeesefie ceW DevegHeeueve Deewj ueeYeeolee DeOeeve
The Bank has a well laid dynamic and integrated MIS in place, which
caters to the information needs for strategic decision making. With the
increased number of branches under Core Banking Solution, data collection
has become faster, easier and accurate. It was possible to dispense with
submission of a number of statements by branches/zones as they could
be extracted from central location. The Bank has reinforced MIS with
robust Data Warehouse. Data Warehouse has been designed to enhance
the capabilities of statistical analysis and reporting. The design also extends
the analytical capabilities to other controlling offices. Thrust is given in
the area of compliance with regulatory reporting to RBI and Profitability
31
kes #es$e ceW peesj efoee ieee nw~ meebeqKekeer efJeMues<eCe kes Deefleefjkele [ee Jesej neGme kee
[ee eesle Deewj Dee@veueeFve efJeHeCeve Henue kes efueS Yeer GHeeesie efkeee peeSiee~
studies. Besides statistical analysis, Data Warehouse will also be used for
Data Mining and Online Marketing initiatives.
metevee eeweeseif ekeer

MeeKee mJeeeueve
Je<e& kes oewjeve 1067 MeeKeeSB keesj yeQefkebie meceeOeeve (meeryeerSme) ceW HeefjJeleeale keer ieF&
efpememes kegue meeryeerSme MeeKeeDeeW keer mebKee 2593 nes ieF& pees 1553 kesveW Hej nQ~
mJeosMeer Je efcee JeJemeee kee ueieYeie 96% Deye meeryeerSme MeeKeeDeeW kes Devleie&le neslee
nw~ Mes<e 428 MeeKeeSB pees DeYeer eryeerSce nQ Jes Je<e& 2009-10 keer eLece efleceener ceW
meeryeerSme ceW HeefjJeefle&le nes peeSbieer~
Je<e& kes oewjeve keesj yeQefkebie ceW Meg keer ieF& keg efJeMes<eleeSB

Debefleefjkele metevee kes meeLe Heeme yegke cegCe ceW HeefjJele&ve

efJeefYeVe mesJeeDeeW kes efueS ueieeS ieS eYeejeW nsleg keeHeexjs eenkeeW kees mJele F&-cesue
metevee

OeesKeeOe[er jesOeke GHeee - peye keYeer keesF& eenke eskeyegke kes efueS DevegjesOe ope&
kejlee nw lees SmeSceSme Deue& me=efpele neslee nw~ mej mebosMe ceW - SmeSceSme Deue&
meYeer eenkeeW kees efkemeer Yeer ef[ueerJejer ewveue pewmes SerSce, Fbjves yeQefkebie Deeefo
kes ceeOece mes Keelee veeces kes efueS Yespee peelee nw~ meYeer [eeceb[ eenkeeW kees Gvekes
KeeleeW ceW . 5000/- kes pecee/veecess kes efueS SmeSceSme Deue& Yespee peelee nQ~
INFORMATION TECHNOLOGY
Branch Automation
During the year, 1067 branches migrated to Core Banking Solution (CBS)
making a total of 2593 branches in CBS mode covering 1553 centres.
Around 96% of domestic business mix is now under CBS. Remaining 428
branches of the Bank which are in TBM mode will be brought under CBS
in the first quarter of the year 2009-10.
Some of the new features introduced in core banking during the year are:
mej keveske Fbjves yeQefkebie mesJeeSB
Dee@veueeFve efkeefbie - jsuJes SJeb SejueeFbme efke yegefkebie kes efueS
[erpeerSHeer Dee@veueeFve-F&-HesceW - ueeFmeWme Meguke kes Dee@veueeFve Yegieleeve kes efueS
ele#e SJeb Deele#e kejeW kee F&-Yegieleeve
meercee Meguke kee Dee@veueeFve Yegieleeve
mej Mesej (F&) ^s[ - Dee@veueeFve Mesej ^sef[bie kes efueS
Auto e-mail advices to corporate customers for charges levied for

various services;
Fraud prevention measures - SMS alerts are generated whenever a

customer registers a request for cheque book. Under STAR
SANDESH SMS Alerts provided to all customers for debits in
accounts through any of the delivery channels like ATM, Internet
Banking, etc. SMS alerts provided to all Diamond Customers for
credits/debits of Rs 5000/- and above in their accounts.
Other On-Line Services
Fbjves kes DeueeJee, yeQke DeHeves eenkeeW kees efvecveefueefKele GHeeesefielee JeefOe&le Dee@veueeFve mesJeeSB eoeve kejlee nw efpeveceW Je<e& kes oewjeve veF& efJeMes<eleeSB pees[er ieF& nQ
A fast and secure internet banking facility is available to our customers

for utility bill payments, air & rail ticket booking, on-line shopping,
inter-bank and intra bank fund transfers, etc. A number of new features
were added to the service. More than 67,000 Retail and 12,000 Corporate
users were added during the year. Presently we have more than 2,81,000
retail and 24,000 corporate internet banking users. Average daily sign ons
are more than 23,000.
Deve Dee@ve-ueeFve mesJeeSB
yeerDeesDeeF& mej-F&-Hes - peveesHeeesieer efyeuees kes Yegieleeve kes efueS
Modifications in Pass Book Printing having additional information;
Star Connect Internet Banking Services
nceejs meYeer eenkeeW kes efueS peveesHeeesieer mesJee efyeueeW kes Yegieleeve, Jeeegeeve SJeb jsue efke
yegefkebie, Dee@veueeFve Mee@efHebie, Fbj yeQke SJeb Fbê-yeQke Heb[ êbmeHej Deeefo nsleg Ske gle
SJeb megjef#ele Fbjves yeQefkebie megefJeOee GHeueyOe nw~ Fme mesJee ceW keF& veF& efJeMes<eleeSB pees[er
ieF& nQ~ FmeceW 67,000 mes DeefOeke Kegoje SJeb 12,000 keeHeexjs eeeskelee Fme Je<e& ceW Deewj
peg[s~ Jele&ceeve ceW nceejs 2,81,000 Kegoje SJeb 24,000 keeHeexj Fbjves yeQefkebie eeeskelee
nQ~ Deewmeleve eefleefove Fmekee GHeeesie 23,000 mes peeoe ueesie kejles nQ~
Other than Internet Banking, the Bank provides the following value added
on line services with new features added during the year to its customers:
BOI Star e-Pay for payment of Utility Bills
Online Ticketing for Railways and Airlines ticket booking
DGFT Online e-Payment for online payment of license fees
e-Payment of Direct & Indirect taxes.
Online Payment of Custom Duty.
Star Share(e) Trade for on line share trading
yeQke keer Hegve leweej keer ieF& JesyemeeF peejer kejvee
Launching of Banks revamped Website:
Je<e& kes oewjeve yeQke keer Hegveefveefce&le JesyemeeF, efpemeceW Deieueer Heer{er kes Jesye 2.0 eeweesefiekeer
kee eeesie efkeee ieee nw peejer keer ieF& FmeceW eenke kes megPeeJeeW/efMekeeeleeW kes efvejekejCe
kes efueS eenke PejesKee pewmeer efJeMes<elee Meeefceue keer ieF& nQ~
The banks revamped web-site using latest Next Generation Web 2.0
technology with features like Customer Corner for customer suggestions/
redressal of grievances was launched during the year.
cesue cewmesefpebie mesJee
Mail Messaging Service:
keeee&ueeeW/MeeKeeDeeW kes yeere mebes<eCe kes Ske eYeeJeer ceeOece kes He ceW cesue cewmesefpebie
eCeeueer kee SceSme SkemeeWpe 2007 Hej GHeeesie efkeee peelee nw efpemekee GHeeesie 14,000
Mail Messaging System on MS Exchange 2007 is used as an effective

means of communication amongst offices/branches covering more than
32
mes DeefOeke DeefOekeejer kejles nQ efpevnW keeHeexjs F&-cesue megefJeOee oer ieF& nw~ cenlJeHetCe& MeeKee
HeefjHe$eeW kees meHe meome osKe mekeW Deewj [eGveuees[ kej mekeW, Fmekes efueS SceSceSme
meJe&j ceW Heefyueke Heesu[j keer megefJeOee Meg keer ieF& nw~
14,000 officers to whom the corporate email facility is provided. Public

folder facility introduced in the MMS Server to enable staff to browse
and download important branch circulars
Jeermes keveskeereJf eer
VSAT connectivity:
Jeer-mes eeweesefiekeer kee GHeeesie yeQke kes vesJeke& kees Gve mLeeveeW Hej pees[ves kes efueS
efkeee pee jne nw peneB ueerpeueeFve/DeeF&Sme[erSve megefJeOee GHeueyOe veneR nw ee JeJenee& veneR
nw~ Jele&ceeve ceW 529 MeeKeeSB Jeermes kes ceeOece mes yeQke kes vesJeke& mes peg[er nQ Deewj 672
MeeKeeDeeW kes yeejs ceW keee& eieefle Hej nw~
VSAT technology is being used to connect to the Banks network at

places where leased line/ISDN facility is not available or feasible. Presently
529 branches are connected to the Banks network through VSAT and in
672 branches it is under progress.
meewj efJeegle Heefjeespevee
Solar Power Project:
DeleefOeke efJeegle keceer, efJeegle keewleer Deewj kecHetjerke=le eeceerCe MeeKeeDeeW ceW $egefHetCe&
efJeegle DeeHetefle& Jeeues 143 mLeueeW Hej meewj efJeegle Heefjeespevee meHeueleeHetJe&ke keeee&efvJele
keer ieF&~ Fme Heefjeespevee kes eefle mekeejelceke eefleefeee eeHle nesves kes DeeOeej Hej efJeegle
mecemee Jeeues eMeemeefveke keeee&ueeeW, eefMe#eCe kesveW SJeb De&Menjer/Menjer/ceneveiejere
kesveW keer egveer ngF& MeeKeeDeeW kees Meeefceue kejves kes efueS 85 Deewj mLeueeW Hej en
Heefjeespevee ueeiet keer pee jner nw~
Solar Power Project is successfully implemented at 143 locations to

overcome acute power shortages, load shedding and erratic power supply
at computerized rural branches. Based on the positive feed back the
project is being extended to additional 85 locations to cover Administrative
Offices, Training Centres and selected branches in semi-urban/urban/metro
centres having power problems.
ceeveJe mebmeeOeve eyebOeve eCeeueer
Human Resources Management System:
mecee ceeveJe mebmeeOeve eyebOeve eCeeueer kecHetjerke=le keer ieF& nw~ Jesleve He$eke SJeb Deeekej
meteveeSB yeQke kes meYeer meHe kes efueS Hewkespe kes peefjS leweej keer peeleer nQ~ Heoesvveefle
eefeee kes efueS Dee@ve-ueeFve DeeJesoveeW kees eeHle kejves kes efueS Hewkespe kee eeesie efkeee
peelee nw~ DevegHeefmLeefle eyebOeve cee@[etue keee&Meerue nes ieee nw~
Entire gamut of Human Resources Management system has been

computerised. Salary slips & IT Advices for all Bank staff are generated
through the package. Package used for calling on-line applications for the
promotion processes. Absence Management Module operationalized.
mJeeeefuele suej ceMeerve SJeb SerSce meceeOeeve
Automated Teller Machines and ATM Reconciliation
Je<e& kes oewjeve 61 SerSce mebmLeeefHele efkeS ieS~ Jele&ceeve ceW 500 SerSce keee&jle nQ~ yeQke
keF& SerSce vesJeke& pewmes kewMeêr, yeQkeme, SmeyeerDeeF& vesJeke&, SveSHeSme Deeefo kee
efnmmee nw~ eenke osMeYej ceW 35000 SerSce mes peeoe kee GHeeesie kej mekeles nQ~
veeefcele jeske[ MeeKeeDeeW kes SerSce vekeoer Mes<e Keeles kes lJeefjle SJeb eYeeJeer meceeOeeve kes
efueS Ske kesverke=le meceeOeeve eefeee DeHeveeF& ieF& nw~ Jele&ceeve ceW kesverke=le SerSce
meceeOeeve ke#e eje 136 jeske[ MeeKeeDeeW efpeveceW 433 SerSce kee meceeJesMe nw, kee
meceeOeeve efkeee peelee nw~
61 ATMs were installed during the year. Presently 500 ATMs are
operational. The Bank is part of many ATMS networks like Cashtree,
BANCS, SBI Network, NFS, etc. Customers can access more than 35000
ATMs across the country. A centralized reconciliation process has been
adopted for prompt and effective reconciliation of ATM cash balance
a/c of the designated cash branches. Presently reconciliation of 136 cash
branches covering 433 ATMs is handled by the Centralized ATM
Reconciliation Cell.
Je<e& kes oewjeve HetCe& keer ieF& efJeMes<e HeefjeespeveeSb

vekeoer eyebOeve meceeOeeve (meerSceSme)
Special Projects completed in the year
eske ^bkesMeve eespeske (veF& efouueer kes SvemeerDeej #es$e ceW ueeiet)
Cash Management Solution (CMS) :
OeveMeesOeve efveJeejCe Heefjeespevee (SSceSue)
Cheque Truncation Project (Implemented in NCR Region New Delhi)
suej vekeoer efJelejke (ermeer[er)
Anti Money Laundering Project(AML)
Yegieleeve nye SJeb Fbê-[s lejuelee (DeeF&[erSue)
Teller Cash Dispenser (TCD)
Payment hub and Intra Day Liquidity (IDL)
Yeejleere efjp] eJe& yeQke keer HenueeW kee keeee&vJeeve

keesj yeQefkebie meceeOeeve kes Devleie&le yeQke keer MeeKeeDeeW eje peejer meYeer yeenjer
kesveW kes eske mHeer[ keueereefjbie mes mLeeveere eske kes He ceW nes peeles nQ Deewj GvnW
mLeeveere meceeMeesOeve ceW mekeeje peelee nw~ Fmekee keeee&vJeeve 41 kesveW ceW efkeee
ieee nw~
Implementation of RBI initiatives:
je<êre Fueskeêefveke meceeMeesOeve eCeeueer ceW meYeer keesj yeQefkebie MeeKeeDeeW kes efueS
Fueskeê@efveke pecee Ske MeeKee DeLee&le cegcyeF& mesJee ceW nceejs yeQke kes efueS kesverke=le
efkeee ieee nw~ yeQke ves Yeejleere efj]peJe& yeQke kes efveoxMeeW kes Devegmeej keeee&vJeeve
efkeee nw~
33
Speed Clearing enables all the upcountry cheques issued by bank

branches under Core banking Solution as local cheques and honour
them in local clearing. This has been implemented in 41 centres.
National Electronic Clearing System (NECS) where electronic credit

for all Core Banking branches has been centralized at one branch ie.
Mumbai Service for our Bank is implemented as per RBI directives.
keejesyeej eefeee Hegvej&evee
BUSINESS PROCESS RE-ENGINEERING
mebieve keer efJemle=le keejesyeej eefeee Hegvej&evee ceW (veecekejCe-mej ieewjJe efkeee ieee)
yeQke ves ecegKe GlHeeo yeepeej keer Heneeve kej Gmekeer ueeYeeolee kee DeOeeve kej keesj
yeQefkebie meceeOeeve eefeee Hegvej&evee kees cepeyetle yeveeee SJeb mebieve keer Hegvej&evee keer
leeefke en DeefOeke keee& kegMeue, o#e SJeb yeepeejesvcegKeer yeve mekes~
In the Organization wide internal Business Process Reengineering project

(christened Star Gaurav), the Bank formulated Business Strategies to
identify niche markets, established Product Profitability studies,
redesigned processes to leverage the strengths of Core Banking Solution
and restructure the Organization to make it more efficient, nimble and
market oriented.
meceefHe&le mebHekeea eyebOeke meefnle [eeceb[ eenkeeW kes efueS efJeefMe< mesJee #es$e kes me=peve SJeb
Kegoje $eCe mebyebOeer DeeefmleeeW kes eyebOeve ceW efJeMes<e%elee efJekeeme eje Kegoje $eCeeW keer
mJeerke=efle ceW ueieves Jeeues mecee ceW keceer kejves nsleg efjsue nye mLeeefHele kejves kes meeLe
MeeKeeDeeW ceW yesnlej JeeleeJejCe yeveeves kes efueS efJeefYeVe mebjeveeye efyeeer HenueeW kes
ceeOece mes efJeHeCeve meHe keer GlHeeokelee ceW Je=ef nsleg osMeYej ceW 36 ecegKe keWeW ceW
``mej ieewjJe'' Heefjeespevee keeee&efvJele keer ieF& Leer~ Heefjeespevee ves DeHevee GsMe eeHle
kej efueee nw pewmee efke meHe keer GlHeeokelee Fve keWeW ceW oesiegveer mes DeefOeke nes ieF&~
Project Star Gaurav was implemented in 36 major centers across the

country to increase productivity of marketing staff through various
structured sales initiatives, to provide better ambience at the branches
including creation of exclusive service area for diamond customers with
dedicated relationship manager and to create retail hubs to reduce turn
around time in sanctioning of retail loans by developing expertise in
managing such assets. The project has achieved its objective as the
productivity of staff more than doubled in these Centers.
yeQke ceW efyeeer HetJe& SJeb efyeeer kes yeeo kes eyebOeve kes efueS Ske meeHeJesej meceeOeeve mesume
Heesme& Dee@escesMeve (SmeSHeS) SJeb eenke efMekeeele eyebOeve eCeeueer (meermeerSceSme) mebmLeeefHele
efkeee ieee nw~ Fme Hewkespe kee GHeeesie keer ieF& HenueeW kee Helee Deble leke ueieeves Deewj
eenke efMekeeeleeW kes eyebOeve kes efueS efkeee peelee nw~ Ske JeeHeke ceeveJe mebyebOe
keee&efve<Heeove eyebOeve Yeer ueeiet efkeee ieee nw~
For management of Pre-sale and Post-sale activities in the Bank a software

solution called Sales Force Automation (SFA) and Customer Complaint
Management System (CCMS) has been installed. The package is used for
tracking the leads till the end and for management of customer complaints.
Also, a comprehensive HR performance management has been
implemented.
Yeejle ceW 43 ecegKe kesveW Hej yeQke ves yewke Dee@efHeme HeefjeeueveeW pewmes peeJeke/DeeJeke
meceeMeesOeve eefeee, Keelee Keesuevee, HeWMeve eefeee, SerSce DevegjesOe eefeee SJeb eske
yegke DevegjesOe Deeefo kee kesverkejCe efkeee nw efpememes eefeee o#elee SJeb GlHeeokelee
yegke nw HeuemJeHe peveMeefkele keer yeele ngF& nw~ yeeer ngF& peveMeefkele kees eenke mebbyebOeer
keee&keueeHeeW ceW HegveDeefYeefveeesefpele efkeee ieee~
At 43 major Centers across India, the Bank has centralized back office
operations like outward/inward clearing processing, account opening,
pension processing, ATM request processing and cheque book requests
which lead to improvement in process efficiencies and productivity
resultantly in saving the manpower. The saved manpower redeployed in
customer facing activities.
yeQke kes keeue meWj mes mecHetCe& osMe ceW mLeeveere kee@ue ojeW Hej mecHeke& kejves nsleg Deewj sueer
yeQefkebie kees emleeefJele yewke Dee@efHeme mes pees[les ngS Gmekes ceeOece mes eenkeeW kes DevegjesOe
Hej Oeeve efoS peeves keer mesJee eje Gmes GVele kejves keer eefeee peejer nw~ mJeeb mesJee eske
pecee ceMeerveW eeeesefieke DeeOeej Hej 5 egveer ngF& MeeKeeDeeW ceW mebmLeeefHele keer ieF& nw~ Ske
meefee ``keet'' eyebOeve eCeeueer kees DebOesjer MeeKee ceW eeeesefieke DeeOeej Hej mebmLeeefHele
efkeee ieee nw Deewj Ske Deve eCeeueer kees eoMe&ve kes DeeOeej Hej yegefueeve SkemeeWpe
MeeKee ceW ueieeee ieee nw~ eeHle eefleefeee kes DeeOeej Hej en eCeeueer Deve egveer ngF&
MeeKeeDeeW ceW meefJe&me ef[ueerJejer mecee kees kece kejves Deewj keeGbj Hej Yeer[ ve nesves osves kes
efueS ueieeF& peeSieer~
The process of upgrading the Call Centre of the Bank is in progress by

making it accessible in entire country on local call rates and by entertaining
service requests of customers through Tele- Banking by linking it to the
proposed Back Office to process such service requests. Self Service
Cheque Deposit Machines are installed at 5 select branches on pilot
basis. A dynamic Q Management System was installed at Andheri branch
on pilot basis and another one is being deployed at Bullion Exchange
branch on demo basis. Based on the feedback, the system will be introduced
at other select branches to reduce service delivery time and to avoid
crowding at the counters.
Deebleefjke efveeb$eCe JeJemLee

peeseKf ece eyebOeve
INTERNAL CONTROL MECHANISM
peesefKece efkemeer Yeer yeQke kes keee&keueeHeeW kee Ske DeefveJeee& lelJe nw~ leovegmeej peesefKece
efveeb$eCe keee& kee GodosMe ve kesJeue peesefKeceeW kees kece kejvee nw Jejve en Yeer megefveefMele
kejvee nw efke mebmLee Gefele He mes GHeeeeW kee eeve kejleer nw Deewj peesefKeceeW mes efveHeleer
nw SJeb Fve meYeer eeemeeW kes yeejs ceW Heee&Hle efjHees& leweej kejleer nQ leeefke peesefKece pees ngS
nQ keer meercee mes HeefjeeueveeW keer efvejvlejlee kes efueS keesF& Keleje ve nes~ Fme yeele kees Oeeve
ceW jKeles ngS yeQke ves Ssmeer JeJemLeeSB mLeeefHele Deewj mebeeefuele keer nQ pees yeQke keer mecee
peesefKece efmLeefle Deewj JeefkeleMe DeeOeej Hej mebyebefOele peesefKece ekeejeW kee meleled DeefYeefveOee&jCe
megefeefMele kejleer nQ~
Risk Management
Risk is an integral element of the activities of any bank. Accordingly, the
purpose of the risk control function is not only to minimize risks but
also to ensure that the institution properly identifies measures and handles
risks and prepares adequate reports on all these efforts so that the extent
of risks, which have occurred, should not endanger the continuity of
operations. With this in mind the bank has established and operates
mechanisms, which ensures the ongoing assessment of relevant risk types
on an individual basis and of the overall risk position of the bank
yeQke ceW peesefKece eyebOeve yees[& eje mebeeefuele keee& nQ~ Meer<e& mlej Hej yees[& keer peesefKece
eyebOeve meefceefle nw efpemes efJeefYeVe peesefKeceeW kee eyebOeve kejves kes efueS Ge keee&HeeuekeeW
Risk Management is a Board driven function in the Bank with the Risk
Management Committee of the Board at the apex level supported by
34
keer Heefjeeueve mlejere meefceefleeeW kee meneesie eeHle nw~ peesefKece eyebOeve keer eefeee
efpemeceW keF& DeJemLeeSB DeLee&led Heneeve, Deekeueve, efveiejeveer SJeb efveeb$eCe kee meceeJesMe nw,
kee Oeeve Gece JeeHeke peesefKece eyebOeve, $eCe peesefKece eyebOeve, Heefjeeueve peesefKece
eyebOeve yeepeej peesefKece eyebOeve, SSHeSce SJeb [erefuebie ce Heefjeeueve ceW jKee peelee nw~ es
DeJemLeeSB Ske efveeb$eCe ee yeveeleer nQ efpemeceW Heer[yewke SJeb Heer[ HeejJe[& uetHe Yeer nw~
operational level committees of top executives for managing various risks.

The process of risk management consisting of various stages i.e.
identification, measurement, monitoring and control, is covered in the
policies for Enterprise Wide Risk Management ,Credit Risk Management,
Operational Risk Management, Market Risk Management, ALM and
Dealing room operations. These stages constitute a control cycle, which
also involves feedback and feed forward loops.
meYeer keee&keueeHeeW SJeb GlHeeoeW ceW meYeer mebYeeJeer peesefKeceeW keer Heneeve, HeefjYee<ee SJeb
DeefYeuesKeve efJemle=le efJeMues<eCe kes eje efkeee peelee nw Deewj Gmekeer efJeOeer#ee Heefjeeueve
mlej keer peesefKece meefceefleeeW SJeb keee&oueeW eje keer peeleer nw~ yeQke kee peesefKece eesHeeFue
Yeer $ewceeefmeke DeeOeej Hej efkeee peelee nw~ efJeJeskeHetCe& meerceeSB, veS yeemesue DevegHeeueve $eCe
esCeer efveOee&jCe cee@[ue, $eCe uesKee Hejer#ee yeepeej peesefKece kes efueS JeerSDeej cee@[ue,
Heefjeeueve peesefKece kes efueS cegKe peesefKece mebkeslekeeW kes efjkee[& jKeves meefnle mJeefveOee&jCe
keee&Jeener Heneeves ieS peesefKeceeW kes DeefYeefveOee&jCe/Deekeueve kes efueS Meg keer ieF& nw~
[ee kes efJeMues<eCe kes efueS JeeHeke metevee osves nsleg [ee JesejneGefmebie Heefjeespevee DeHeves
keeee&efvJeeve keer Deefece DeJemLee Hej nw~ yeQke $eCe peesefKece eyebOeve meeHeJesej kee
keeee&vJeeve kej jne nw efpememes [ee keer iegCeJeee yesnlej yeveeves Deewj DeHeves peesefKece
eyebOeve eCeeueer kees HetCe& SJeb GVele yeveeves ceW yeQke kees ceoo efceuesieer~
The identification, definition and recording of all potential risks, in all

activities and products is done through detailed analysis and vetting the
same by the operational level risk committees and task forces. Risk profiling
of the bank is also done on a quarterly basis. Various tools and systems
like prudential limits, new Basel Compliant credit Rating Models, Credit
Audit, VaR models for market risks, Self assessment exercise coupled
with tracking of Key Risk Indicators for operational risk have been
introduced for assessing/measuring the identified risks. Data warehousing
project is at an advanced stage of implementation to provide comprehensive
information for analysis of data. The Bank is implementing Credit Risk
Management Software which will help the bank in improving the data
quality and completeness and upgrading its Risk Management systems.
Yeejleere efj]peJe& yeQke kes 31.03.2008 mes eYeeJeer efoMee efveoxMeeW kes Devegmeej yeQke ves veF&
HetBpeer Heee&Hlelee esceJeke& (yeemesue II) kes Devleie&le $eCe SJeb yeepeej peesefKece kes efueS
ceeveke ef<keesCe SJeb Heefjeeueve peesefKece kes efueS DeeOeej mebkesle leke ef<keesCe Hej
DeeOeeefjle HetBpeer Heee&Hlelee keer ieCevee nsleg HeefjJele&ve efkeee nw~
The Bank has migrated to computation of capital adequacy under New

Capital Adequacy Framework (Basel II) based on Standardised Approach
for Credit and Market Risk and Basic Indicator Approach for Operational
Risk as per RBI guidelines effective 31.03.2008.
yeQke efJeefYeVe peesefKeceeW kes DeefYeefveOee&jCe/Deekeueve DeHeves peesefKece Jenve kejves keer #ecelee
meercee Deewj peesefKeceeW SJeb peesefKeceeW keer DeeJeMekelee kes mebyebOe ceW Deebleefjke Hetbpeer kes
Gefele mlej kes efueS Jeeef<e&ke DeeOeej Hej Deebleefjke Hetbpeer Heee&Hlelee DeefYeefveOee&jCe eefeee
(DeeF&meerSSHeer) kejlee nw~ ejce HeefjefmLeefleeeW ceW Yeer mebYeeefJele eYeeJe keer Ske yesnlej
mecePe yeQke kees eoeve kejles ngS peesefKece efveOee&jCe ceW Je=ef kejves kes efueS oyeeJe pee@e
eefeee keee&jle nw~ Deeies ye{les ngS, Fme keee& mes en DeHes#ee keer peeleer nw efke peesefKece
efveeb$eCe keee& leLee mebHetCe& mebmLee kes leLee mJeleb$e efveeb$eCe keee& kes efve<Heeove efveOee&jCe nsleg
oesveeW kes efveCe&e nsleg Ske GsMe DeeOeej eoeve kejW~
The Bank undertakes Internal Capital Adequacy Assessment Process

(ICAAP) on a yearly basis for assessment/measurement of various risks,
the limits of its risk-bearing capacity and appropriate level of internal
capital in relation to the risks and the Risk Appetite. Stress Testing Process
is in place for enhancing risk assessment by providing the bank a better
understanding of the likely impact even in extreme circumstances. Going
forward, this exercise is expected to render an objective basis for decision
making both to the risk control function and to the entire institution and for
assessing the performance of the independent control function.
yeQke DeHeves eje leweej eespevee kes Devegmeej keg Deewj Heefj<ke=le ef<keesCeeW kees peesefKece
eyebOeve eCeeueer keer eYeeJeMeeruelee SJeb meg{lee ye{eves kes efueS HeefjJele&ve kees Yeer leweej
kej jne nw~
The Bank is also preparing for migration to more sophisticated approaches

for enhancing the effectiveness and robustness of risk management
systems as per the roadmap prepared by the Bank.
efvejer#eCe SJeb uesKee Hejer#ee
Inspection & Audit
yeQke eje efveOee&efjle keer ieF& eCeeeEueeesb SJeb eefeeeDeeW kee mecemle MeeKeeDeeW / efveeb$eke
keeee&ueeeW eje iebYeerjlee mes keeee&vJeeve efkeee peevee megefveefele kejves kes efueS eyebOeve kes
Heeme efvejer#eCe SJeb uesKee Hejer#ee kes He ceW Ske cenJeHetCe& meeOeve nw ~ Fmemes eyebOeve kes
efJeefYeVe mlejeW Hej yeQke ceW Deebleefjke efveeb$eCe JeJemLee keer eYeeJeHetCe&lee kes cetueebkeve efkeS
peeves ceW meneelee efceueleer nw ~
Inspection and Audit is an important tool in the hands of the Management

to ensure that systems and procedures laid down by the Bank are
implemented in right earnest by all the branches / controlling offices. It
helps the Management at various levels in evaluating the effectiveness of
the internal control mechanism in the bank.
efveosMeke ceC[ue keer uesKee Hejer#ee meefceefle eje efJeefOeJele Devegceesefole keer ieF& megmHe uesKee
Hejer#ee veerefleeeW SJeb efJeefYeVe ekeej keer uesKee Hejer#ee DeLee&le peesefKece DeeOeeefjle Deevleefjke
uesKee Hejer#ee; meceJeleea uesKee Hejer#ee; metevee eCeeueer uesKee Hejer#ee; eyebOeve uesKee Hejer#ee
SJeb efJeosMeer MeeKeeDeeW keer uesKee Hejer#ee kes efueS DevegosMe Hegefmlekee GHeueyOe nw ~ Yeejleere
efjpeJe& yeQke eje emlegle yeQkeeW kes peesefKece DeeOeeefjle Hee&Jes#eCe kes GsMeeW kes DevegHe
01-04-2007 mes HejcHejeiele mebJeJenej DeeOeeefjle uesKee Hejer#ee kee mLeeve peesefKece
DeeOeeefjle Deebleefjke uesKee Hejer#ee ves ues efueee nw ~
Well defined Audit policies duly approved by Audit Committee of Board

of Directors and Manual of Instructions are in place for various types of
audit, i.e, Risk Based Internal Audit, Concurrent Audit, Information
Systems Audit, Management Audit and Audit of Foreign branches. In
line with the objectives of risk based supervision of banks propounded
by the Reserve Bank of India, traditional transaction based audit have
been replaced with Risk Based Internal Audit w.e.f. 01.04.2007.
35
meceJeleea uesKee Hejer#ee pees meveoer uesKekeej HeceeX Deewj Deebleefjke egves ngS DeefOekeeefjeeW
eje keer pee jner nw, ceW Yeejleere efj]peJe& yeQke eje efveOeee|jle 50% kes mlej kees leguevee ceW
DeefeceeW kee 84.5 % Deewj peceejeefMeeeW kes 64.3% kee meceeJesMe nw~
The Concurrent Audit being conducted by firms of Chartered Accountants

as well as in-house selected officers, has covered 84.5 % of Advances and
64.3% of Deposits of the Bank as against RBI stipulated level of 50% of
each.
yeQke kee efvejer#eCe SJeb uesKee Hejer#ee efJeYeeie Deebleefjke uesKee Hejer#ee SJeb efvejer#eCe kes efueS
veew Deebeefueke uesKee Hejer#ee keeee&ueeeW kes ceeOece mes keee& kejlee nw~ Je<e& 2008-09 kes
oewjeve, 2519 MeeKeeDeeW keer peesefKece DeeOeeefjle Deebleefjke uesKee Hejer#ee, 2479 metevee
eCeeueer uesKee Hejer#ee SJeb 28 Debeuees keer eyebOeve uesKee Hejer#ee efveOee&efjle keee&ece kes
Devegmeej keer ieF&~
The Inspection & Audit Department of the Bank operate through nine
zonal audit offices for internal inspection and audit. During the year
2008-09, Risk Based Internal Audit of 2519 branches, Information System
Audit of 2479 branches and Management Audit of 28 zones were carried
out as per schedule.
meceJeleea uesKee Hejer#ee Debleie&le mecemle efJeosMeer MeeKeeSB meeqcceefuele nQ ~ Fmekes Deefleefjkele,
mecemle efJeosMeer MeeKeeDeeW SJeb keeee&ueeeW kee 18 ceen keer DeJeefOe ceW yeQke kes Yeejle ces
HeomLe DeefOekeeefjeeW eje Deebleefjke uesKee Hejer#ee SJeb efvejer#eCe efkeee ieee nw ~ Je<e&
2008-09 kes oewjeve meYeer efJeosMeer MeeKeeDeeW SJeb keeee&ueeeW keer meceJeleea uesKee Hejer#ee
keer ieF& Leer ~
All foreign branches are covered under Concurrent Audit. Further, internal
Audit & inspection are conducted for all foreign branches & offices by
India based officers in the cycle of 18 months. During the year 2008-09,
such audit were conducted for all foreign branches and offices.
Compliance Unit
DevegHeeueve FkeeF&
Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej cegKe DevegHeeueve DeefOekeejer kes vesle=lJe
ceW Ske mJeleb$e DevegHeeueve efJeYeeie keer mLeeHevee eOeeve keeee&uee ceW keer ieF& nw Deewj
21.1.2008 kees efveosMeke ceb[ue ves yeQke kes efueS Ske DevegHeeueve keee&veerefle Yeer mJeerkeej
keer nw~ yeQke meebefJeefOeke, efveeeceke SJeb Deebleefjke efoMeeefveoxMe kee DevegHeeueve yeQke kes
DevegHeeueve keee& kee Heefjeeueve keee&#es$e nw~
An independent Compliance Department headed by the Chief Compliance

Officer has been set up at Head Office and a Compliance Function Policy
for the Bank was adopted by the Board on 21.1.2008 as per Reserve Bank
of India guidelines. Compliance of statutory, regulatory and internal
guidelines of the Bank is the scope of operation of the compliance function
of the Bank.
GHeeg&kele kees Oeeve ceW jKeles ngS efJeYeeie ves MeeKee keee& kes efvecveefveefKele #es$eeW kes mebyebOe
ceW DevegHeeueve efveece efJekeefmele efkeS nQ
Keeping in view the above, the Department has developed Compliance

Rules in respect of the following areas of branch functioning:
DeHeves eenke kees peeefveS Oeve MeesOeve efveJeejCe/DeelebkeJeeo kes efJeeHees<eCe mes cegkeeyeuee
peceejeefMeeeB SJeb mesJeeSB
Deefece
efJeosMeer efJeefvecee
efJeYeeie Yeejleere efj]peJe& yeQke eje efkeS peeves Jeeues Jeeef<e&ke efJeeere efvejer#eCe (SSHeDeeF&)
kees eOeeve keeee&uee kes keeee&lceke efJeYeeieeW kes meeLe mecevJee kej mebYeeuelee nw~ SSHeDeeF&
efjHeeseX keer mebJeer#ee keer peeleer nw Deewj DevegHeeueve Yeejleere efj]peJe& yeQke kees emlegle efkeee
peelee nw~ efJeYeeie MeeKeeDeeW ceW DevegHeeueve kee Hejer#eCe kejlee nw Deewj efve<ke<eeX kes yeejs ceW
efjHees& Meer<e& eyebOeve kees oer peeleer nw~ eOeeve keeee&uee ceW efJeefYeVe efJeYeeieeW kes meeLe
mecevJee kej Yeejleere efj]peJe& yeQke kees efJeefYeVe efJeJejCeeW SJeb GejeW kee emlegleerkejCe
megefveefMele efkeee peelee nw~
Know Your Customer/Anti Money Laundering/Combating of

Financing of Terrorism
Deposits & Services
Advances
Foreign Exchange
The Department also handles the Annual Financial Inspection (AFI) by

the RBI by coordinating with the Head Office functional Departments.
The AFI Reports are scrutinized and compliance is submitted to the RBI.
The department conducts compliance testing at Branches and submits
reports on the findings to the Top Management. By coordinating with
various Departments at the Head Office submission of various Returns
and replies to the RBI are ensured.
eleske Deebeefueke keeee&uee ceW Ske DevegHeeueve DeefOekeejer kee eeve mebyebefOele Debeue kes
DevegHeeueve keee& keer efveiejeveer kejves kes efueS efkeee ieee nw~ efJeosMeer MeeKeeDeeW kes mebyebOe
ceW eleske efJeosMeer kesv mecetn kes efueS Ske DevegHeeueve DeefOekeejer kee eeve kesv keer
meYeer MeeKeeDeeW kes DevegHeeueve keee& keer efveiejeveer kes efueS efkeee ieee nw~
At each Zonal Office a Compliance Officer has been identified for

monitoring the compliance function of the respective Zone. In respect of
foreign Branches, a Compliance Officer for each cluster of the foreign
centre has been identified for monitoring the compliance function of all
the Branches in the centre.
yeQke kes DevegHeeueve keee& kes mebyebOe ceW efleceener efjHees& efveosMeke ceb[ue kes mece#e emlegle keer
peeleer nw~
A quarterly report on compliance function of the Bank is being submitted

to the Board.
efJeYeeie kes yeQke ceW efvecveefueefKele oes ceeveob[eW/GHeeeeW kes keeee&vJeeve/efveiejeveer keer efpeccesoejer
Yeer oer ieF& nw~
The department is also vested with the responsibility of implementation/

monitoring following two norms/measures in the Bank :
DeHeves eenkees kees peeefveS (kesJeeemeer) ceeveob[
Oeve MeesOeve efveJeejCe DeefOeefveece, 2002 (HeerSceSue DeefOeefveece) kes eeJeOeeveeW kes Devegmeej
SJeb Gmekes Devleie&le yeveeS ieS efveeceeW Deewj Yeejleere efj]peJe& yeQke eje kesJeeemeer kes
Know Your Customer (KYC) norms
As per the provisions of Prevention of Money Laundering Act, 2002

(PML Act) and the Rules made there under as well as the guidelines
36
mebyebOe ceW peejer efoMee efveoxMeeW kes Devegmeej MeeKeeDeeW mes DeHesef#ele nw efke Jes kesJeeemeer
DevegHeeueve kes efueS eleske eenke keer Heneeve veJeervelece HeeseseeHe Heneeve kee eceeCe
Deewj Jele&ceeve Helee kee eceeCe eeHle kejles ngS kejW~ kece Deee mecetn kes JeefkeleeeW kes
Keeles Keesueles mecee mejueerke=le kesJeeemeer ceeveob[ Meg efkeS ieS nQ~ meYeer eenkeeW kees
peesefKece OeejCee kes DeeOeej Hej Ge, ceOece ee vetve peesefKece eJeie& ceW Jeieeake=le efkeee
ieee nw~
issued by the Reserve Bank of India (RBI) on KYC, Branches are required
to properly identify every customer by obtaining recent photograph,
proof of identity and proof of current address for KYC compliance.
Regarding opening of accounts of persons of low income group, simplified
KYC norms have been introduced. All the customers have been classified
into High, Medium or Low Risk category based on the Risk perception.
Oeve MeesOeve efveJeejCe (SSceSue) GHeee
The Prevention of Money Laundering Act, 2002 was enacted by the
Oeve MeesOeve kees jeskeves leLee Oeve MeesOeve mes eeHle mebHeefe peyleer nsleg ee Oeve MeesOeve ceW mebueive
leLee Gmemes mebyebefOele ceeceueeW kes efueS mebmeo eje Oeve MeesOeve DeefOeefveece, 2002 DeefOeefveeefcele
efkeee ieee~
Parliament to prevent Money Laundering and to provide for confiscation

of property derived from or involved in Money Laundering and for matters
concerned there with.
nceejs yeQke ves DeefOeefveece kes eeJeOeeveeW kees efvecveefueefKele Devegmeej keeee&efvJele efkeee nw
i)
ii)
iii)
iv)
Anti Money Laundering (AML) Measures
Our Bank has implemented the provisions of the Act as under:-
ecegKe DeefOekeejer efveegkele efkeee ieee nw
i)
yeQke 10 ueeKe mes DeefOeke kes mebJeJenejeW keer ceeefmeke vekeoer mebJeJenej efjHeesX
efJeeere Deemetevee FkeeF& (SHeDeeF&et-DeeF&Sve[er) veF& efouueer kees emlegle kej jne nw)
ii)
The Principal Officer has been appointed,

Bank is submitting monthly Cash Transaction Reports (CTRs) in
respect of transactions over Rs. 10 lacs to the Financial Intelligence
Unit- India (FIU-IND), New Delhi.
peye keYeer Yeer Heneeve nesleer nw, yeQke mebosnemHeo mebJeJenej efjHees& (SmeerDeej) SJeb
vekeueer cege efjHees& (meermeerDeej) kees SHeDeeF&et-DeeF&Sve[er kees emlegle kejlee nw~
iii) Bank is also submitting Suspicious Transactions Reports (STRs)

and Counterfeit Currency Reports (CCRs) to the FIU-IND, as and
when the same are identified
nce Oeve MeesOeve efveJeejCe DeefOeefveece kes Devegmeej efjkee[& kee jKejKeeJe kej jns nQ
Deewj Gmes megjef#ele jKe jns nQ~
iv) We are maintaining and preserving the records as per the provisions
of the PML Act.
yeQke ves OeveMeesOeke efveJeejCe DeefOeefveece kes Devleie&le mebosnemHeo mebJeJenejeW keer Heneeve
kes efueS Ske Sber ceveer ueeB[efjbie meeHeJesej (Sceuee@ke) Kejeroe nw~ Gme meeHeJesej kees
MeerIe ner keee&Meerue efkeee peeSiee~ Fmekes keeee&efvJele nesves Hej efJeeere ceeveob[eW kes DeeOeej
Hej efJeefYeVe ekeej kes mebJeJenejes kes yeejs ceW Hewkespe meeJeOeeveer efjHees& me=efpele kejsiee~ Fve
efjHeeseX kees eveyeerve keer peeSieer Deewj eefo mebosnemHeo Heeee peelee nw lees mebJeJenejeW kees
metevee SHeDeeF&et-DeeF&Sve[er kees oer peeSieer~
The Bank has procured an Anti Money Laundering Software (AMLOCK)

for identifying suspicious transactions under the PML Act. The software
is being made operational shortly. Upon implementation, the package
shall generate alerts regarding various types of transactions based on
financial parameters. The alerts shall be scrutinized and if found suspicious,
the transactions shall be reported to the FIU-IND.
meleke&lee
Vigilance
yeQke keer meleke&lee JeJemLee kee vesle=lJe ceneeyebOeke esCeer kes cegKe meleke&lee DeefOekeejer
eje efkeee peelee nw efpemekeer efveegefkele efJee ceb$eeuee Deewj kesvere meleke&lee Deeeessie keer
menceefle mes keer peeleer nw~ meleke&lee kes meYeer ceeceueeW ceW DevegMeemeefveke eeefOekeeefjeeW/
efveeb$eke eeefOekeeefjeeW kees meueen osves kes efueS yeQefkebie kes meeLe-meeLe pee@e leLee DevegMeemeefveke
ceeceueeW kes keee& kee %eeve jKevesJeeues/He=<Yetefce kes DeefOekeeefjeeW eje meneelee eoeve keer
peeleer nw~
The vigilance machinery of the Bank is headed by the Chief Vigilance
ceeveJe mebmeeOeve efJekeeme
HUMAN RESOURCES DEVELOPMENT
efJekeemeelceke HenueW
Developmental initiatives
yeQke keer mebmeeOeve efJekeeme keee&veerefleeeb kece&eeefjeeW nsleg Gvekes %eeve JeOe&ve kejves Gvekes
keewMeue kees Deeleve SJeb JeeleeJejCe me=peve kes DeJemej GHeueyOe kejeves kes efueS efveosefMele
keer peeleer nQ peneb kece&eejer Gvekee meJeexece keee& efve<Heeove kejves kes efueS eeslmeeefnle nQ
Deewj yeQke eje cenmetme keer pee jner egveewefleeeW mes efveHeves kes efueS yesnle He mes leweej nQ~
Banks Human Resources Development Strategies are directed to provide
Officer of the rank of General Manager appointed with the concurrence of

the Ministry of Finance and Central Vigilance Commission. He is assisted
by officers having knowledge / background of investigation and disciplinary
action matters as well as banking, for tendering advice to Disciplinary
Authorities / Controlling Authorities in all vigilance cases. The Vigilance
Department also focuses on dissimilation of preventive vigilance measures.
opportunities to employees for enhancing their knowledge, upgrading

their skills and building an environment where employees are motivated
to contribute their best and are better equipped to meet the challenges
faced by the Bank.
37
èfJepeve 2013 veeceke Ske ceOece DeJeefOe ceeveJe mebmeeOeve efJekeeme veerefle yeQke eje
Debieerkeej keer ieF& nw efpemekes Debleie&le 700 DeefOekeeefjeeW SJeb 500 efueefHekeere meHe
meomeeW keer Heneeve keer ieF& nw~ ceeefeie Dens[ eeseece (SceSHeer) veeceke nke efJeMes<e
DeefYeesjCeelceke keee&ece efueefHekeere meHe kes efueS nceejer eyebOeve efJekeeme mebmLeeve,
meeryeer[er yesueeHegj ceW Deeeesefpele efkeee pee jne nw~ ceee& 2009 leke Fme ekeej kee
eefMe#eCe 257 efueefHekeere meHe meomeeW ves eeHle kej efueee nw~ efJepeve 2013 kes Debleie&le
Heneeves ieS DeefOekeeefjeeW kees Gvekeer efe kes #es$e ceW efJeMes<e%e SpeWefmeeeW pewmes
meerDeejDeeFSmeDeeFSue, SHeF&[erSDeeF Deeefo eje efJeMes<e eefMe#eCe efoee pee jne nw~
efJepeve 2013 kes Debleie&le Heneeves ieS 90 DeefOekeeefjeeW kees meceeefJe< kej Sce[erDeeF/
Smeermeer veese[e ceW Fme lejn kes eej keee&ece mebeeefuele efkeS ieS Les~
A medium term Human Resources Development policy named VISION

2013 has been adopted by the Bank under which 700 officers & 500
clerical staff members have been identified. For clerical staff a special
motivational programme called Marching Ahead Programme (MAP)
is being organised at our Management Development Institute, CBD
Belapur. 257 clerical staff members have received such training till March
2009. Officers identified under VISION 2013 are being given special
training in their area of interest by specialised agencies like CRISIL,
FEDAI etc. Four such programmes were conducted at MDI/STC Noida
covering 90 officers identified under VISION 2013.
Deebleefjke eefMe#eCe eCeeueer kes Debleie&le, meYeer eJeieeX kes kece&eeefjeeW kes meb%eeve SJeb
keewMeue mlej kes Deeleve Hej Oeeve kesefle kej efJeefYeVe keee&ece nceejs eefMe#eCe
eefle<eveeW pewmes meeryeer[er yesueeHegj ceW eyebOeve efJekeeme mebmLeeve (Sce[erDeeF), YeesHeeue, ewVes,
keesuekeelee, veese[e ceW meHe eefMe#eCe ceneefJeeeuee (Smeermeer) leLee metevee eeweesefiekeer
eefMe#eCe keW (DeeFerermeer), HegCes ceW mebeeefuele efkeS ieS Les~ Je<e& kes oewjeve, efJeefYeVe
eJeieeX kes meHe eefMeef#ele efkeS ieS Les~ Fve ceneefJeeeueeeW eje DebeueeW ceW Yeer mLeeveere
SJeb Meer<e& eefMe#eCe keee&ece Deeeesefpele efkeS ieS Les~ DeeFer mebye efJe<eeeW ceW 5487
meHe meomeeW kes eefMe#eCe meefnle metevee eeweesefiekeer eefMe#eCe kees veJe esjCee efceueer~
Debeflece GHeeessie kelee& eefMe#eCe kes Debleie&le efjesMej Heeeece Yeer efveeefcele DeeOeej Hej
mebeeefuele efkeS ieS Les~
Under the in-house training system, various programmes aimed at

upgrading the knowledge and skill levels of employees of all cadres were
conducted at our six training establishments viz. Management
Development Institute (MDI) at CBD Belapur, Staff Training Colleges
(STCs) at Bhopal, Chennai, Kolkata, NOIDA and Information Technology
Training Centre (ITTC), Pune. During the year, 27,582 staff members
from different cadres were trained. Locational and vertical training
programmes were also organised at Zones by these colleges. Information
Technology training gained a new impetus with training of 5487 staff
members in IT related subjects. Refresher courses under End Users
Training were also conducted on regular basis.
nceejs eefMe#eCe eefle<eveeW ves ``kece&eeefjeeW kes efJeefMe< mecetneW'' nsleg efJeefYeVe Heeeece
mebeeefuele efkeS~ efJeefYeVe eJeieeX kes Heoesvvele DeefOekeeefjeeW kes efueS Heoesvveefle HeMeele
eefMe#eCe keee&eceeW keer JeJemLee keer ieF& Leer~ Hee$e Smemeer/Smeer DeYeefLe&eeW kes efueS Yeer
Heoesvveefle HetJe& eefMe#eCe Deeeesefpele efkeee ieee Lee~ osMe kes meYeer YeeieeW mes efueefHekeeW SJeb
DeefOekeeefjeeW kes efueS Yeer Yeleea HetJe& eefMe#eCe nceejs eefMe#eCe ceneefJeeeueeeW ceW Deeeesefpele
efkeee ieee Lee~ veJe eeefvele efueefHekeeW kes efueS eJesMe eefMe#eCe keee&ece yeQefkebie keeefce&ke
eeve mebmLeeve (DeeFyeerHeerSme), cegbyeF& kes meneesie mes Deeeesefpele efkeS ieS Les~ nceejer
ceefnuee DeeefOekeeefjeeW, ceefnuee efueefHekeeW, keee&Heeueke meefeJeeW, mesJee efveJe=e nesves Jeeues
meHe (peerJeve eyebOeve keee&ece) Deeefo kes efueS eefMe#eCe keWeW eje efJeefMe< keee&ece
Deeeesefpele efkeS ieS Les~
Our training establishments conducted several courses for specific groups

of employees. Post-promotion training programmes were arranged for
officers promoted to different scales. Pre-promotion training was also
imparted to eligible SC/ST candidates. Also, Pre-recruitment training for
clerks and officers from all over India was arranged at our training colleges.
Induction Training programmes for newly recruited clerks were held in
collaboration with the Institute of Banking Personnel selection(IBPS),
Mumbai. Special programmes were organised by the training centres for
our women officers, women clerks, executive secretaries, the retiring
staff (Life Management programme), etc.
efJeeere Deeeespevee SJeb SceSme Dee@efHeme pewmes efJe<eeeW Hej Meer<e& eyebOeve kes efueS eOeeve
keeee&uee ceW mLeeveere keee&ece efkeS ieS Les~ keee&Heeueke meefeJe SceSme-DeeTuegke ceW
eefMeef#ele efkeS ieS Les~ SceSme-Skemesue Hej eOeeve keeee&uee ceW meeceeve meHe kes efueS
Yeer Ske mLeeveere keee&ece Deeeesefpele efkeee ieee Lee~ keee&HeeuekeeW kes efueS Fve kebHeveer
keee&ece vesle=lJe efJekeeme kes #es$e ceW efJeMes<e He mes leweej efkees ieS Les~ Ske ^sve oer ^sve&me&
keee&ece veJe eeefvele DeeFer mebkeee meomeeW kes efueS Deeeesefpele efkeee ieee Lee~
eefleef<le yeee eefMe#eCe mebmLeeveeW ceW eefMe#eCe eeHle kejves kes efueS DeefOe mebKeke meHe
meome eefleefveegkele efkees ieS Les~ Fme ekeej kee eefMe#eCe kegue 498 meHe meomeeW ves
eeHle efkeee~ Fmekes Deefleefjkele efJeosMe ceW eefMe#eCe keee&eceeW/meccesueveeW/mesefceveejeW ceW
menYeeefielee kejves kes efueS 31 DeefOekeeefjeeW kees veeefcele efkeee ieee Lee~ Fmekes Deefleefjkele
nceejer efJeosMeer MeeKeeDeeW ceW Debleje&<êre yeQefkebie SkemeHeespej nsleg 15 DeefOekeejer eeefvele
efkeS ieS LeW~
There were Locational Programmes at Head Office for the Top

management on topics like Financial Planning and MS-office. Executive
Secretaries were trained in MS-Outlook. One Locational Programme for
general staff at Head Office in MS-Excel was also arranged. For the
executives, In-company programmes were specially designed in the
area of Leadership Development. . A Train the Trainers programme
was organised for newly selected IT Faculty Members. Staff members
were deputed in big numbers to receive training at outside training
institutions of repute. Total 498 staff members received such training.
In addition, 31 officers were nominated for participating in training
programmes/ conferences/seminars abroad. In addition 15 officers were
selected for exposure to International Banking at our Foreign Branches.
nceejs eefMe#eCe eefle<eveeW ves yeee eefMe#eCeeefLe&eeW kes efueS Yeer keee&ece mebeeefuele efkeS~
Gvnesbves Deve yeQkeeW kes DeefOekeeefjeeW Deewj $eCe Jemetueer SpeWeW kes efueS DeeFDeeFyeerSHe
eeeesefpele Heeeece mebeeefuele efkeS~ DeejDeejyeer kes meHe kees Yeer eefMeef#ele efkeee
ieee~ DeejyeerDeeF& keee&HeeuekeeW (eyebOekeeW mes ueskej meneeke ceneeyebOekeeW leke) kes efueS
Our training establishements conducted programmes for outsiders also.

They conducted courses for officers of other banks and IIBF sponsored
courses for Debt Recovery Agents. Staff from RRBs were also trained.
On the job training was facilitated for RBI Executives (Managers to
38
ceen nsleg Deeve oer pee@ye eefMe#eCe megueYe efkeee ieee Lee~ Ske DeLeJee oes meHleen nsleg
Deeve oer pee@ye eefMe#eCe menkeejer SJeb Deve yeQke DeefOekeeefjeeW kes efueS Yeer GHeueyOe
kejeee ieLee Lee~ efJee/lekeveerkeer/yeQefkebie mes mebye HeefjeesveeDeeW kes efueS nceejs yeQke ceW
DeefYeeebef$ekeer, eyebOeve SJeb Deve 322 efJe<eeeW mes efJeeeefLe&eeW kes efueS eer<cekeeueerve eefMe#eg
megefJeOee GHeueyOe keer ieF& Leer~
Assistant General Managers) for 6 months. Co-operative and other Banks

Officers were also provided with on the job training for one or two
weeks. Summer Internship was facilitated for 322 students from
Engineering, Management and other disciplines in our Bank for projects
related to finance / technology / Banking.
yeQke ncesMee meHe meomeeW kees Glmeeefnle kej Gvekes meb%eeve DeeOeej keer mebJe=ef meJe&$e
efJeefMe<lee kee JeeleeJejCe efveefce&le kejves nsleg Glmegke nw~ DeeFDeeFyeerSHe keer eceeCe He$e
SJeb ef[Hueescee Hejer#ee GeerCe& kejves ceewpegoe Heeeece eespeveebleie&le eeslmeenve nsleg oes Deewj
Heeeece meefcceefuele efkeS ieS Les~ eefleef<le mebmLeeveeW kes eefleYetefle keevetve ceW mveelekeesej
ef[Hueescee meeeyej keevetve ceW ef[Hueescee, efJeeere yeepeej Hejer#ee SJeb vesMeveue me@ke SkemeeWpe
kes Deve 8 cee[egue ceW je<êre eceeCeve, eefMe#eCe SJeb efJekeeme ceW ef[Hueescee, eceeefCele
metevee eCeeueer uesKee Hejer#ee (meerDeeFSmeS), ceeFees efJee ceW eceeCe He$e SJeb ef[Hueescee
keee&ece, keWere efve#esHeeieej ceW eceeCeve Deeefo GeerCe& kejves nsleg eeslmeenve eespevee HetJe& mes
ner eYeeJeer nQ~ Fme Je<e& 50 DeefOekeejer SmeDeeFF&Sme eyebOeve ceneefJeeeuee, veJeer cegbyeF& leLee
Jesefuebiekej Fbmeret Dee@He cewvespecesv m[erpe, cegbyeF& ceW keee&ece kes Debleie&le eefMe#eCe
eeHle kej jns nQ~ pewmee efke DeefYeesjCee ceeveJe mebmeeOeve efJekeeme kee Ske DeefYeVe Debie nw,
yeQke ves eLeesefele He mes keefleHee meHe meomeeW kes GuuesKeveere keee& efve<Heeove keer
Heneeve keer~ Jeweefkeleke efve<HeeokeeW SJeb yeQke kes keejesyeejer ue#e eeHle kejves Jeeueer erceeW
keer Heneeve kes efueS Ske eeslmeenve eespevee Yeer yeQke ves eejbYe keer nw~ yengmebKeke meHe
meomeeW keer Gvekes GuuesKeveere efve<Heeove kes efueS eespeveebleie&le Heneeve keer ieF& Leer~ Fvekeer
eefleeesefieleelcekelee SJeb efve<Heeove mlej Hej keer Je=ef kes efueS Deve Hej efnlekeejer eYeeJe
nsleg Henue DeHesef#ele nw~
Bank is always keen to encourage staff members to enrich their knowledge

base and bring around a culture of excellence. Two more courses were
added under the Incentive Scheme for passing certificate and Diploma
Examination of IIBF to existing 9 courses. Incentive Scheme is already in
force for passing Postgraduate Diploma in Securities Law, Diploma in
Cyber Law, National Certification in Financial Market Examination &
other 8 modules of National Stock Exchange, Diploma in Training and
Development, Certified Information Systems Auditor (CISA), Certificate
and Diploma Programme in Micro Finance, Certification in Central
Depository, Management & Computer courses etc of reputed institutions
This year 50 officers are undertaking the programme at SIES college of
management, Navi Mumbai and Welingkar Institute of Management
studies, Mumbai.
As motivation is an integral part of human resources development, Bank
suitably recognised the outstanding performance of a number of staff
members. Bank has also put in place an incentive scheme to recognise
individual performers and teams achieving Banks business goals.
Numerous staff members were recognised for their outstanding
performance under the scheme. The initiative is expected to have a
beneficial effect on others in enhancing their competitiveness and
performance levels.
Deebleefjke ekeeMeve
leejebieCe SJeb eMeme nceejs yeQke kes oes Deebleefjke eefleef<le ekeeMeve nQ~ leejebieCe efleceener
DeeOeej Hej ekeeefMele nesleer nw, peyeefke eMeme efyevee efveece DeeefOekelee kee Ske eej
He=<ere ekeeMeve nw~ eoe keoe Ieefle nesves Jeeueer nceejer meHe SJeb Gvekes HeefjJeej kes
meomeeW mes mebyebefOele megKeo IeveeDeeW kees eefle OJeefveefvele kejlee nw eMeme~ efJeeere Geesie
SJeb ogefveeeYej keer KeyejeW kes meeLe-meeLe mebmLeeve keer ieefleefJeefOeeeW kes efe$eeW meefnle
meceeeejeW, meHe meomeeW SJeb eenkeeW kes vepeefjS mes JeeefHeke kejelee nw leejebieCe~
yengmebKeke YetleHetJe& meHe meome Yeer Gvekes cenlJeHetCe& DeeuesKe kes ceeOece mes leejebieCe
mes peg[s nQ~
In-House Publications
Taarangan and Yashas are two in-house prestigious publications of
our Bank. While Taarangan is published on quarterly basis, Yashas is a
four-page publication without fixed periodicity. Yashas meant for echoing
the success of our staff and their family members as and when it happens.
Taarangan carries news, views of staff members and customers, with
photographs of activities inside the institution along with news from
financial industry and the world at large. A large number of Ex-staff
members are also associated with Taarangan through their valuable
writings.
Je<e& 2008-09 kes oewjeve, yeQefkebie, DeeFer SJeb meeeyej megj#ee Deeefo Hej efJeefYeVe DeeuesKe
Fmes efJe<eeJemleg Jeej mece= yeveeves kes efueS leejebieCe ceW ekeeefMele efkeS peeles nQ~ leejebieCe
kees efJeefYeVe efvekeeeeW mes HegjmkeejeW kes He ceW eMeefmle eeHle ngF&~ eceMe Fmekes efJeMes<e
keeuece (Debespeer), Heerej (Yee<ee) SJeb HeeseseeHeer eJesieeX kes efueS SmeesefmeSMeve Dee@He
efyepevesme kecetefvekesme& Dee@He Fbef[ee (SyeermeerDeeF) eje Hegjmkeej mJeHe oes keebme SJeb
Ske jpele êHeer eoeve keer ieF&~ Fmekes meeLe-meeLe Heef$ekee keer mebHetCe& emlegefle kes efueS
Heefyueke efjuesMeve meesmeeeer Dee@He Fbef[ee nwojeyeeo esHj eje neGme peve&ue petjer DeJee[&
mes veJeepee ieee~
During the year 2008-09, several write-ups on Banking, IT & Cyber

Safety etc. were printed in Taarangan to make it content wise richer.
Taarangan received appreciation in the form of Awards from various
bodies. Association of Business Communicators of India (ABCI) awarded
two Bronze & one silver Trophies for its special column (English), Feature
(Language) and Photography categories respectively. Besides, Public
Relations Society of India, Hyderabad chapter awarded our House journal
Special Jury award for overall presentation of the magazine.
veerelf eeeb, Yeleea SJeb Heoesvveefle

Policies, Recruitment & Promotion
efJeefYeVe SeDeej HeeefueefmeeeW pewmes Yeleea, Heoesvveefle Deeefo keer meceer#ee keer ieF& Leer~
2009-12 DeJeefOe nsleg Ske ece Meefkele veerefle efveefHele keer ieF& efpemeceW efJeefYeVe eJeieeX
39
Various HR Policies such as Recruitment, Promotion, etc. were

reviewed. A Man Power Policy for the period 2009-12 formulated
ceW 13189 meHe meomeeW keer Yeleea Hej efJeeej efkeee ieee~
which envisages for recruitment of 13189 staff members in various

cadres.
Ske veJeerve Jeeef<e&ke efve<Heeove cetueebkeve (SHeerS) Heece& SJeb eCeeueer eejbYe keer ieF&~
veJeerve eCeeueer kes Debleie&le efJeMeg He mes cegKe oeefelJe #es$e efve<Heeove (kesDeejS)
kes DeeOeej Hej efveOee&jCe efkeee peelee nw SJeb Fme ekeej en DeefOeke efve<Heeove GvcegKe
nw~ SHeerS uesKee Hejer#ee eefeee kees Deewj DeefOeke eeceeefCeke yeveeves kes efueS Yeer
eejbYe keer ieF& nw~
mLeeveere eOeeve keeee&uee keer mebkeuHevee mecetes osMe ceW keeee&efvJele keer ieF& leeefke
Meer<e& keee&HeeuekeeW kee ceeie& oMe&ve DeejbefYeke mlej Hej GHeueyOe nes mekes~ DebeueeW
kee eMeemekeere keee& kejves nsleg GHeDeebeefueke eyebOekeeW keer eCeeueer eejbYe keer ieF&
leeefke Deebeefueke eyebOekeeW eje keejesyeej efJekeeme nsleg Oeeve keWefle efkeee pee
mekes~
SeDeejSceSce Hewkespe kes keeee&vJeeve kes meeLe eCeeueer kes ceeOece mes kece&eeefjeeW
kes Jesleve keer eefeee keer peeleer nw SJeb `HeerHeue mee@He' Hees&ue kes ceeOece mes
kece&eeefjeeW kees Jesleve/DeeFer metevee GHeueyOe keer pee jner nw~ SeDeejSceSme
kes ceeOece mes DeJekeeMe/DevegHeefmLeefle eyebOeve Yeer meefee kej efoS ieS nQ~
550 efueefHekeere meHe, 500 meeceeve yeQekf ebie DeefOekeejer SJeb 237 efJeMes<e%e DeefOekeeefjeeW
keer Yeleea nsleg keoce GeS ieS nQ~ Smeer eJeie& ceW 500 efueefHekeere meHe keer Yeleea
nsleg Yeer keoce GeS ieS~ 500 meeceeve yeQefkeie DeefOekeeefjeeW SJeb 1750 efueefHekeere
A new Annual Performance Appraisal (APA) form and system

introduced. In the new system, the assessment is purely on the basis
of accomplishment of Key Responsibility Areas (KRAs) and thus
more performance oriented. Also, APA audit has been introduced to
make the process more authentic.
Concept of Local Head Offices across the country implemented so

that guidance of top executives is made available at the grass-root
level. The system of Deputy Zonal Managers looking after
administrative function of the zones introduced so as to Zonal
Managers can focus attention for business development.
With the implementation of HRMS package, salary of employees is

processed through the system and salary/IT advice are being made
available to employees through the portal People Soft. Leave/
Absence Management has also been made live through HRMS.
Steps have been taken to recruit 550 Clerical Staff, 500 General Banking
Officers and 237 Specialist Officers. Also, steps taken to recruit 500
Clerical Staff in ST category. There will be further recruitment of 500
General Banking Officers and 1750 Clerical Staff, for which approval
since obtained.
Promotion process for different scales of officers were completed.
meHe keer Deefleefjkele Yeleea keer peeSieer efpemekes efueS Devegceesove eeHle kej efueee
ieee~
DeefOekeeefjeeW kes efJeefYeVe mkesue nsleg Heoesvbveefle eefeee HetCe& keer ieF&~
Deej#eCe veerelf e kee DevegHeeueve
Compliance with Reservation Policy
yeQke Yeejle mejkeej keer Deej#eCe veerefle kee DevegHeeueve kej jne nw~ eOeeve keeee&uee /
Deebeefueke keeee&ueeeW ceW efJeMes<e Yeleea SJeb Smemeer / Smeer ke#e, Deej#eCe veerefle kes
keeee&vJeeve SJeb Smemeer / Smeer / Deesyeermeer kece&eeefjeeW mebyebOeer efMekeeeleeW kes efveJeejCe
keer efveiejeveer kes efueS keee&Meerue nw~
The Bank is complying with the reservation policy of the Government of

India. Special Recruitment and SC/ST Cells at Head Office / Zonal Offices
are functioning to monitor the implementation of the reservation policy
and redressal of grievances relating to SC/ST/OBC Employees.
Devegmetefele peeefle Deewj Devegmetefele pevepeeefle kes GcceeroJeejeW / meHe kees efueefHekeere
mebJeie& mes meeceeve yeQefkebie DeefOekeejer mebJeie& ceW Deewj Jesleveceeve I mes Jesleveceeve II ceW
HeoesVeefleeeW kes efueS Yeleea HetJe& eefMe#eCe Deewj HeoesVeefle HetJe& eefMe#eCe efoee peelee nw~ Je<e&
2007-08 kes oewjeve Devegmetefele pevepeeefle kes kece&eeefjeeW keeW efoS ieS HeoesVeefle HetJe&
eefMe#eCe kes yeewjs efvecveevegmeej nw~
e. eJeie&
mebeeefuele keee&eceeW keer keee&eceeW keer kece&eeefjeeW keer mebKee
mebKee mebKee
Smemeer Smeer
1. DeefOekeejer
meHe
25
6 efoJeme
463
217
2. efueefHekeere
meHe
11
6 efoJeme
266
39
3. DeOeervemLe
6 efoJeme
-
Pre-Recruitment Training and Pre-Promotion Training from Clerical Cadre

to General Banking Officers Cadre and from Scale - I to Scale - II promotions
are imparted to SC/ST candidates / staff. Details of such pre-promotion
trainings imparted to SC/ST employees during the year, 2007-08 are as
under:
yeQke ves eOeeve keeee&uee ceW eceMe Deesyeermeer leLee Smemeer/Smeer kes efueS cegKe mebHeke&
DeefOekeeefjeeW kes He ceW oes ceneeyebOekeeW kees efveegkele efkeee nw~ Smemeer/Smeer/Deesyeermeer
eJeieeX mes mebyebefOele DeefOekeejer mebHeke& DeefOekeejer/ke#e DeefOekeejer kes He ceW Deebeefueke
keeee&ueeeW ces efveegkele efkeS ieS nQ~ mejkeejer efoMeeefveoxMeeW keer MeleeX kes Devegmeej eOeeve
keeee&uee/Deebeefueke keeee&ueeeW ceW jKejKeeJe Heo DeeOeeefjle Deej#eCe jessmj kee Jeeef<e&ke
efvejer#eCe efkeee peelee nw~ eOeeve keeee&uee SJeb Deebeefueke keeee&ueeeW ceW mLeeefHele Smemeer/
Smeer ke#e YetleHetJe& mewefvekeeW/DeMekele JeefkeleeeW Deeefo pewmes Deve eJeieeX kes mebyebOe ceW
Deej#eCe kes keeee&vJeeve kes meeLe Yeer mebye nw~
The Bank has designated two General Managers as Chief Liaison Officers
for OBCs and SCs/STs respectively at Head Office. Officers belonging to
SC/ST/OBC categories are designated as Liaison Officers / Cell Officers
at Zonal Offices. In terms of Government guidelines, Post-based
Reservation Rosters maintained at Head Office/ Zonal Offices are inspected
annually. SC/ST Cells established at Head Office and Zonal Offices are
also associated with implementation of reservations in respect of other
categories like Ex-servicemen / Persons With Disability etc.
Sr.
Cadre
No.
1.
2.
3.
40
No. of Programmes Duration of No. of Employees

conducted Programme
SC
ST
Officers
staff
25
6 Days
463
217
Clerical
Staff
11
6 Days
266
39
6 Days
Sub-staff
meHe kee eJeie&Jeej efJeYeepeve efvecveevegmeej nw
The category wise break up of staff is as under :
eJeie&
Category
ceee& March 2008
ceee& March 2009
kegue kece&eeefjeeW keer mebKee
Total No. of Employees
40616
40155
DeefOekeejer
Officers
14502
14195
efueefHeke
Clerks
17818
17517
DeOeervemLe meHe
Sub-staff
8296
8443
Yeejleere keeee&ueeeW ceW
In Indian Offices
40201
39712
efJeosMe efmLele keeee&ueeeW ceW
In Overseas Offices
415
443
ceefnuee kece&eejer
Women Employees
6216
6392
kegue keer leguevee ceW %
% to Total
15.46%
16.09%
efJekeueebie kece&eejer
Handicapped Employees
616
582
kegue keer leguevee ceW %
% to Total
1.53%
1.46%
DeefOekeejer
efueefHeke
DeOeervemLe meHe
kegue
Officers
Clerks
Sub-Staff
Total
ceee& 2009
March-2009
Devegmetef ele peeefle
SC
2514
2652
2979
8145
% to total in India
18.02
15.30
35.37
20.51
ST
1056
1030
826
2912
% to total in India
7.56
5.94
9.80
7.33
OBC
295
595
807
1697
% to total in India
2.11
3.43
9.58
4.27
Yeejleere MeeKeeDeeW ceW kegue kee
Devegmetef ele pevepeeefle

Deve efHe[er peeefleeeB

eenke mesJee
CUSTOMER SERVICE
meJeexece GlHeeo, mesJee SJeb Jeeveyelee
Best of products, services and commitments
yeQke ves DeHeves mecemle HeefjeeueveeW ceW eenke mesJee kees meowJe meJeexHeefj jKee nw leLee eenke
mesJee ces megOeej nsleg ueieeleej eeeme peejer jKes~ ieefleMeerue JeeleeJejCe ceW eenke DeHes#eeDeeW
kees HetCe& kejves kes efueS eenke GHeeesieer GlHeeo SJeb mesJeeSb GHeueyOe kejeves nsleg keF& HenueW
keer ieF& nQ~ eenkeeW kes meeLe DeHeves JeeJemeeefeke mebyebOe kes DeefOekeW kes He ceW eenke
megj#ee jKe jKeeJe kes efueS nceejs yeQke kee Iees<e Jeekee `èfjMleeW keer peceeHetbpeer'' nceW meowJe
mcejCe kejelee nw~
Bank has always kept customer service upper-most in all its operations
and continued relentless attempts to improve customer services. In order
to meet customer expectations in the dynamic environment, number of
initiatives have been taken to introduce customer friendly products and
services. Our banks theme Relationships beyond Banking keeps us
reminding to keep customer care as the epicenter of its professional
relationship with the customers.
yeQefkebie kees[dme Sb[ mW[[&me yees[& Dee@He Fbef[ee (yeermeerSmeyeerDeeF) efpemekee yeQke Ske
mJewefke meome nw, kes Debleie&le yeQke efJeefYeVe eefleyeleeDeeW kee Heeueve kejlee jne nw~
mesJeeDeeW kes ceevekeerkejCe kees HetCe& kejves kes efueS yeQke ves efJeefYeVe veerefleeeb Debieerkeej keer
nQ SJeb peve metevee kes efueS DeHeveer JesyemeeF Hej GHeueyOe keer nQ~ Ssmeer veerefleeeB nQ i) eske
Jemetueer veerefle ii) #eefleHetefle& veerefle iii) yekeeee keer Jemetueer leLee eefleYetefle keer Hegve DeeefOeHele
veerefle iv) efMekeeele efveJeejCe veerefle v) ueeHelee JeefkeleeeW kes mebyebOe ceW oeJeeW kes efveHeeve
nsleg veerefle~
Bank has been complying with the various commitments under Banking
Codes and Standards Board of India (BCSBI), of which the Bank is a
voluntary member. In order to bring about standardization of services, the
bank has adopted various policies and displayed on its website for
information of the public. Such policies are i) Cheque collection policy;
ii) Compensation policy, iii) Collection of dues and repossession of Security
policy, iv) Grievance redressal policy, v) Policy for settlement of claims in
respect of missing persons.
efveosMekeeW keer eenke mesJee meefceefle
Customer Committee of Directors
yees[& mlej Hej eenke mesJee meefceefle keer mLeeHevee keer ieF& nw efpemeceW DeOe#e SJeb eyebOe
efveosMeke, keee&Heeueke efveosMeke Deewj leerve efveosMekeeW meefnle Yeejleere efj]peJe& yeQke kes
A Customer Service Committee at Board level was set up, consisting of

the Chairman & Managing Director, the Executive Director and three
41
veeefcele efveosMeke meefcceefuele nQ~ mLeeeer meefceefle meefnle efJeefYeVe eenke mesJee meefceefleeeW kes
efve<ke<eeX Hej Oeeve osves kes DeueeJee en meefceefle mesJee ceW megOeej nsleg efoMeeefveoxMe, cenlJeHetCe&
megPeeJe osleer nw~ Je<e& ceW leerve yeej meefceefle keer yewkeW nesleer nQ~
Directors, including RBI Nominee Director. Besides looking into the

findings of various Customer Service Committees, including the Standing
Committee, it provides guidance for improvement of service with valuable
suggestions. The Committee met thrice during the year.
eenke mesJee Hej mLeeeer meefceefle
Standing Committee on Customer Service
Yeejleere efjpeJe& yeQke kes DevegosMeevegmeej nceej yeQke ceW eenke mesJee Hej mLeeeer meefceefle
ieefle keer ieF& nw~ mLeeeer meefceefle ceW DeOe#e SJeb eyebOe efveosMeke keee&Heeueke efveosMeke 4
ceneeyebOeke SJeb 3 iewj mejkeejer meome Meeefceue nQ~ leerve iewj mejkeejer meome DeHeves
megPeeJeeW mes eenke mesJee Hej mLeeeer meefceefle kee cetueJeOe&ve kejles nQ~ DeefOekeeefOeke He mes
eenke menYeeefielee nsleg efJeefYeVe mecetneW mes eenkeeW pewmes ke=<eke/keejeriej/ceefnuee Geceer/
meceepe mesJee keee& ceW meefee Jeefkele/Jeefj< veeieefjke Deeefo kees mecemle mlejeW Hej eenke
mesJee meefceefle ceW Deecebef$ele efkeee peelee nQ~ eenke mesJee Hej mLeeeer meefceefle keer yewkeeW ceW
cegKe He mes eenke efMekeeeleeW - efJeMues<eCe, ueeskeHeeue DeJee[&, DeejyeerDeeF DeefOekeeefjeeW
eje MeeKeeDeeW kes iegHle He mes oewjs, vees GlHeeo/mesJeeSb SJeb yeQke eje eejbYe efkeS ieS
DeeMeesOeveeW Deeefo kes yeejs ceW efJeeej-efJeceMe& efkeee peelee nw~ GHeeg&kele efJe<eeebleie&le Je<e& kes
oewjeve eenke mesJee Hej mLeeeer meefceefle keer eej DeJemejeW Hej yewkeW ngF&~
In terms of RBI instructions, Standing Committee on Customer Service

has been formed in our Bank. The Standing Committee includes the
Chairman & Managing Director, Executive Director, 4 General Managers
and 3 non official members. Three non official members add value to the
Standing Committee on Customer Service with their suggestions. To
broadbase customer participation with a view to having a greater and
wider involvement, customers from different groups like, agriculturists /
artisians / women entrepreneurs /persons who are active in social service
work/Senior Citizens, etc. are invited to Customer Service Committee
Meetings at all levels. The deliberations in the meetings of the Standing
Committee on Customer Service are mainly on customer complaints
analysis, Ombudsman Awards, Incognito visits to branches by RBI
officials, new products /service and modifications introduced by the bank,
etc. During the year under reference, the Standing Committee on Customer
Service met on four occasions.
eenke meblege<f meJex#eCe

eenke meyebOe SJeb meblegef< kes mebyeOe ceW Ske yeenjer SpeWmeer eje osMe kes efJeefYeVe #es$eeW ceW
Hewueer eLee ceneveiejere/Menjer/DeOe& Menjer SJeb eeceerCe Ssmeer 110 meeryeerSme MeeKeeDeeW kee
20 kesverYetle mecetn eee& meefnle Deewj meeLe ner 110 MeeKeeDeeW ceW iegHle keejesyeejer meJexWz#eCe
efkeee ieee~ eenke mesJee ceW Je=ef kes efueS eLee DeeJeMeke eLeesefele GHeeLe nsleg Henue keer
ieF&~
Customer Satisfaction Survey

Customer Relationship and Satisfaction Survey has been done by an
External Agency across length and breadth of the country, segmented as
Metro/Urban/Semi urban and Rural for 110 CBS branches with 20 focus
group discussions and also mystery shopping at 110 branches. Appropriate
measures, wherever needed, initiated for enhancing customer services.
peve meeceeve/eenkeeW nsleg metevee kes efJeefYeVe DeeJeMeke/efveeeceke SJeb Deve DeeJeMeke
eoMe&ve kes DevegHeeueve mlej kees %eele kejves kes efueS eenke mesJee eYeeie/eCeeueer SJeb
eyebOeve mesJee efJeYeeie, eOeeve keeee&uee kes DeefOekeeefjeeW leLee Deebeefueke eefMe#eCe keW
kes DeefOekeeefjeeW eje 100 MeeKeeDeeW kee Deekeefmceke efvejer#eCe efkeee ieee Lee~
Incognito visits of 100 branches were undertaken by officers of Customer

Service Division /Systems & Management Services department, Head
Office and the Zonal Training Centre officers to find out the compliance
level of various mandatory /regulatory and other required displays of
information to public /customers.
eenke mesJee mebyebOeer meteveeDeeW kee mejue He mes eoefMe&le kejvee

DeejyeerrDeeF&/yeermeerSmeyeerDeeF& keer DeeJeMekeleeDeeW kes Devegketue efnboer/Deespeer ceW Ske
JeeHeke efJe%eeHeve leweej efkeee ieee SJeb eenkeeW/peve metevee kes efueS metevee Heue Hej
eoefMe&le efkeS peeves nsleg meYeer MeeKeeDeeW/Deebeefueke keeee&ueeeW kees GHeueyOe kejeee
ieee~ MeeKee/eenkeeW/DeejyeerDeeF& eje Gvekes iegHle oewjeW kes oewjeve megueYe meboYe& kes efueS
mecemle MeeKeeDeeW/Deebeefueke keeee&ueeeW kees mJe Deeeej mebefnlee, SHeHeermeer - $eCe
oelee keer oselee, yeQefkebie ueeskeHeeue eespevee-2006, veeieefjke ee&j, DeHeves eenkeeW kes
eefle yeQke keer eefleyelee mebefnlee (yeermeerSmeyeerDeeF&) mebyebOeer mecesefkele meboYe& Hegefmlekee
GHeueyOe kejeF& ieF&~ peeueer/vekeueer vees keer Heneeve kejves nsleg yeQke eje DeHeveeF& pee jner
eefeee kes yeejs cebs Ske efYee<eer meeJe&peefveke metevee kewMe keeGbjeW SJeb metevee HeueeW Hej
eoefMe&le efkeS peeves kes efueS GHeueyOe kejeF& ieF&~
Simplified display of notices on Customer Service

A comprehensive poster in English/Hindi containing RBI/BCSBI
requirements prepared and provided to all branches/zonal offices for display
on notice boards for information to the customers/public. Consolidated
Reference Booklet on Fair Practice Code, FPC-Lenders Liability, Banking
Ombudsman Scheme-2006, Citizens Charter, Code of Banks
Commitment to its customers (BCSBI) provided to all the branches/Zonal
Offices for ready reference of branch/ customers/ RBI officials during
their Incognito Visits. A Bilingual Public Notice regarding the process
followed by Bank on detection of forged, fake/counterfeit Note provided
to all Branches for display at Cash counters & Notice Boards.
eefMe#eCe keee&ece/keee&MeeueeSb
Training programmes / workshops
cesmeme& eeiecessefke keesefebie Ske yeee HejeceMe&oelee keer meneelee mes efoveebke 22.08.08
SJeb 23.08.08 kees yeQke keer eyebOeve efJekeeme mebmLeeve ceW eefMe#eCe keWeW kes mebkeee SJeb
Heefjeeueve eyebOeve keee& osKeves Jeeues DebeueeW kes Jeefj< DeefOekeejer SJeb meHe meome
efpevekes efJe JeJenej/jJewes mes mebyebefOele efMekeeeleW eeHle ngF& Leer nsleg JeeJeneefjke eefMe#eCe
keee&ece mebeeefuele efkeee ieee Lee~ keWerke=le ueeske efMekeeele SJeb mejkeej keer efveiejeveer
A Behavioral Training Programme for the faculty at Training Centres as

well as senior officials of the zones managing the operations & staff
members against whom behaviour/attitude related Complaints were
received, was conducted at Banks Management Development Institute on
22/8/08 & 23/8/08 with the help of an outside consultant M/s Pragmatic
42
eCeeueer Hej 11 efJeefYeVe yeQkeeW nsleg efJee ceb$eeuee keer Deesj mes Ske oes efoJemeere keee&ece
efoveebke 17.09.08 SJeb 18.09.08 kees eyebOeve efJekeeme mebmLeeve ceW Deeeesefpele efkeee ieee
Lee efpemeceW 70 DeefOekeeefjeeW ves menYeeefielee~
Coaching. A two day programme on behalf of The Ministry of Finance for

11 different banks on The Centralized Public Grievance and Monitoring
system of the government was organized at Management Development
Institute on 17th & 18th Sept. 2008 in which 70 officials participated.
veF& HeWMeve eespevee kes efueS ^mer yeQke
Trustee Bank to New Pension Scheme
keWere mejkeej kes kece&eeefjeeW kes efueS 5 Je<e& keer DeJeefOe nsleg HeWMeve Heb[ efveeeceke SJeb
efJekeeme eeefOekeejer (HeerSHeDeej[erS) kes ^mer yeQke kes He ceW efveegkele efkeee ieee~
keWere mejkeej mJeeee efvekeeeeW, 21 jepe mejkeej/et.er. kece&eeefjeeW, jepe mejkeej
mJeeee efvekeeees SJeb iewj mebieefle #es$e kes kece&eeefjeeW kees Yeer meefcceefuele kejves kes efueS
Deye eespevee kes #es$e kees efJemleeefjle efkeee pee jne nw~
The Bank secured assignment as the Trustee Bank of Pension Fund

Regulatory & Development Authority (PFRDA) for a period of 5 years
for Central Government employees. Now the scope of the Scheme is
being extended to cover Central Government Autonomous bodies, 21
State Govt./U.T. employees, State Govt. Autonomous bodies and also
employees of unorganized sector.
kejeW kes Yegieleeve kes efueS F&-Yegieleeve megeJf eOee
E-payment facility for payment of taxes
yeQke ves F&-Hescesv keer megefJeOee Deele#e kejeW (kesvere GlHeeo, mesJee kej) Deewj ele#e
kejeW kes efuees nceejs yeQke kes Fbjves yeQefkebie eCeeueer eje GHeueyOe kejeF& nw~ nceejer
vneJee-MesJee, yesuee[& Fms Deewj ceguegb[ HetJe& MeeKeeDeeW ceW meercee-Meguke kes efueS Yeer F&HesceW megefJeOee GHeueyOe nw~ Fme ekeej keer megueYe, PebPe jefnle lekeveerkeer mesJee megefJeOee mes
nceejs eenkeeW kees kej Yegieleeve kejves ceW Deemeeveer nesieer~
Bank has provided facilities of making e-payment of Indirect Taxes (Central

Excise, Service Tax) and Direct Taxes through our banks Internet Banking
System. The e-payment facility is also available for Custom Duties at our
Nhava-Seva, Ballard Estate and Mulund (E) branches. This tech savvy,
user friendly and hassle-free facility would go a long way in making tax
payments easy for our customers.
HeWMeve kee Yegieleeve Deewj efJeefYeVe yeele eespeveeDees kee mebeueve

yeQke osMe Yej keer MeeKeeDeeW kes JeeHeke ves Jeke& kes ceeOece mes j#ee, keWere efmeefJeue
jsueJes, sueerkee@ce Deewj jepe mejkeejeW kes HeWMevejeW kees HesMeve Yegieleeve mesJee eoeve kejlee
nw~ meYeer cenlJeHetCe& mLeeveeW keer MeeKeeDeeW kes ceeOece mes Yeejleere efj]peJe& yeQke meneelee
yeeb[, Jeefj< veeieefjke yeele eespeveeSb, meeJe&peefveke YeefJe<e efveefOe peceejeefMe mesJeeSb pewmeer
efJeefYeVe peceejeefMe mesJeeSb eoeve keer peeleer nw~
Pension payment and handling various savings schemes

The Bank is offering pension payment services to Defence, Central Civil,
Railway, Telecom and State Government pensioners through its wide
network of branches across the country. Various deposits schemes like
RBI Relief Bonds, Senior Citizen Savings Schemes, PPF Deposits services
are offered through branches at all important locations.
megyen 8.00 yepes mes meeeb 8.00 yepes leke yeQefkebie
8 a.m. to 8 p.m. Banking
egveer ieF& MeeKeeDeeW ceW efveefJe&Ive yeQefkebie mesJee eoeve kejves kes GsMe mes yeQke eje osMe keer
126 MeeKeeDeeW ceW megyen 8.00 yepes mes je$eer 8.00 yepes leke yeQefkebie megefJeOee GHeueyOe nw~
keejesyeej kes efJemleeefjle mecee kes oewjeve vekeo DeenjCe Je pecee, eske pecee kejvee, ceeBie
[êHe Deewj Yegieleeve Heeea peejer kejvee, Heeme yegke Deeleve kejvee Fleeefo megefJeOeeSb eoeve
keer peeleer nQ~ Fme megefJeOee kee keeee&vJeeve kejves mes yeQke keer ef<meercee Deewj yeev[ efJe
GppeJeue ngF& nw~
With a view to rendering uninterrupted banking service at select branches,

8 a.m. to 8 p.m. facility is available at 126 branches in the country. The
facility of cash withdrawal and deposit, cheque deposit, issuance of Demand
drafts and payslips, updating passbooks, etc. are being offered during the
extended hours of business. The implementation of the facility has improved
the visibility and brand image of the Bank.
Deve HenueW
Other Initiatives
Gefele megOeejelceke GHeee kejves kes efueS efMekeeeleeW kee cetue keejCe Keespeves nsleg
Jeeef<e&ke DeeOeej Hej efMekeeeleeW kee efJeMues<eCe efkeee peelee nw~
eenke mesJee kes ceevekeeW leLee iegCeJeee ceW Je=ef kejves kes GsMe mes keer ieF& HenueeW kes
DevegmejCe nsleg eOeeve keeee&uee/Deebeefueke keeee&uee leLee MeeKeeDeeW ceW iegCeJeee
ke#e mLeeefHele efkeS ieS nQ~
Gefele JeJenej mebefnlee - efJeefJeOe mesJeeSb Deewj eenke mesJeeSb leweej/Deeleve keer ieF&
nQ~
kecHetjerke=le eenke efMekeeele eyebOeve eCeeueer eejbYe keer ieF& nw leLee cegbyeF& oef#eCe
leLee cegbyeF& Gej Debeue ceW ceeie&oMe&ve leewj Hej eueeF& pee jner nQ~
Ske Deesj Heeru[ meHe kes ceOe eenke mesJeeDeeW kes yeejs ceW peeiekelee Hewoe kejves
leLee otmejer lejHe eenkeeW kees yeQke keer efJeefYeVe mesJeeDeeW leLee GlHeeoeW keer peevekeejer
osves kes GsMe mes DeeJeefOeke Deblejeue Hej eenke mesJee leLee efMekeeele efveJeejCe
meHleen/HeKeJee[e Deeeesefpele efkeee ieee~
43
Analysis of complaints are being done on yearly basis to find out the
Root Cause of the complaints for taking necessary corrective measures.
Quality Cells have been formed at Head Office/Zonal Office and

Branches for pursuing initiatives intended to raise the standard and
quality of customer services.
Best practice Code Miscellaneous services and customer services

prepared/updated.
Computerized Customer Complaint Management System initiated

and is on pilot run in Mumbai South and Mumbai North Zones.
Customer Service and grievance redressal week/fortnight organized

on periodical intervals to create awareness about customer services
amongst the field staff on the one hand and equipping customers
about banks various services and products on the other.
metevee kee DeefOekeej DeefOeefveece, 2005
Right to Information Act, 2005
metevee kee DeefOekeej DeefOeefveece, 2005 DeOeeosMe kes DevegmejCe yeQke nw leLee en
efoveebke 12.10.2005 kees ueeiet ngDee nw Gmekes efuees yeQke ves eOeeve keeee&uee ceW SJeb
Deebeefueke keeee&ueeeW ceW keWere peve metevee DeefOekeejer keer efveegefkele keer nw leLee DeHeerueere
eeefOekeejer Heoveeefcele efkeee nw~ DeefOeefveece kes Devleie&le yeQke mes mebyebefOele DeHesef#ele
cenlJeHetCe& meteveeSB yeQke keer JesyemeeF Hej GHeueyOe kejeF& ieF& nQ~ yeQke meYeer mlejeW Hej
DeefOeefveece kes eeJeOeeveeW kee DevegHeeueve kej jne nw Deewj He#eeW mes eeHle meYeer DeeJesoveeW SJeb
meYeer DeHeerueeW kee efveOeee|jle mecee meercee cesW efveHeeve kej jne nw~
Bank in pursuance of the enactment of Right to Information Act, 2005

which came in to force w.e.f. 12.10.2005, has designated the Central
Public Information Officers for Head Office and for all the Zones and
also designated Appellate Authority. The vital information about the
bank required under the Act, is placed on banks website. Bank is
complying with the provisions of the said Act at all levels and disposing
of all the applications and appeals received from the parties within
stipulated time frame.
jepeYee<ee
OFFICIAL LANGUAGE
Je<e& kes oewjeve jepeYee<ee veerefle kes keeee&vJeeve ceW yeQke kee keee&efve<Heeove mejenveere jne~
Yeejle mejkeej, ie=n ceb$eeuee, veF& efouueer eje peejer Jeeef<e&ke keee&ece 2008-09 ceW
efveOeee|jle ue#eeW kees eeHle kejves kes efueS yeQke ves DeLeke eeeme peejer jKes~ jepeYee<ee veerefle
kes eYeeJeer keeee&vJeeve kes efueS Deewj efnvoer keeee&vJeeve kees ieefle osves kes efueS yeQke ves
DeHeves meYeer jepeYee<ee DeefOekeeefjeeW kes efueS meceer#ee yewke kee Deeeespeve efkeee~ yeQke ves
jepeYee<ee DeefOekeeefjeeW keer Yeleea keer nw~ yeQke kes keee&HeeuekeeW kes efueS Ske efnboer
mesceerveej kee Deeeespeve efkeee ieee~
During the year Banks performance in implementing Official Language

policy was remarkable. Bank has continued its vigorous efforts to achieve
the various targets set in Annual Implementation Programme 2008-09,
issued by Govt. of India, Ministry of Home Affairs, New Delhi. For
effective implementation of Official Language Policy, bank has conducted
a review meetings for all Official Language Officers to boost the
implementation of Hindi. Bank has also recruited Official Language
Officers. A Hindi seminar was organized for the executives of the bank.
Fme ye<e& ceW kegue 57 efnboer keee&MeeueeDeeW kee Deeeespeve efkeee ieee efpeveceW efove eefleefove kes
yeQefkebie keeeeX ceW efnboer kee eeesie kejves kes efueS 1060 DeefOekeeefjeeW/efueefHekeeW kees
eefMeef#ele efkeee ieee~ efnboer eFefHebie/DeeMegefueefHe eefMe#eCe Deewj Gve efueefHekeeW/DeefOekeefjeeW
kees efnboer eefMe#eCe osvee peejer jKee ieee efpevnW efnboer kee keee&meeOeke %eeve veneR nw Deewj
Yeejle mejkeej eje efveOee&efjle mecee meercee ceW GvnW eefMeef#ele kejves nsleg meYeer GHeee efkeS
ieS~
Total 57 Hindi workshops were conducted during the year in which 1060
Officers/Clerks were trained to use Hindi in day to day banking functions.
Training for Hindi typing/stenography and for those clerks/officers who
do not possess working knowledge of Hindi was given and suitable steps
were taken to train them within the prescribed time frame as advised by
Govt. of India.
mebmeoere jepeYee<ee meefceefle keer le=leere GHe meefceefle ves Deebeefueke keeee&uee Deeieje Deewj
ieeef]peeeyeeo kee oewje efkeee~ mebmeoere meefceefle keer DeeuesKe SJeb mee#e meefceefle ves JeejeCemeer,
keesefe leLee iebieeske MenjeW kee oewje efkeee Deewj JeneB veiej jepeYee<ee keeee&vJeeve
meefceefle kes ecegKeeW SJeb nceejs Deebeefueke eyebOekeeW kes meeLe efnvoer kes GHeeesie kes yeejs ceW
efJeeej-efJeceMe& efkeee~ Yeejle mejkeej, ie=n ceb$eeuee, jepeYee<ee efJeYeeie kes efJeefYeVe #es$eere
keeee&vJeeve keeee&ueeeW kes HeoeefOekeeefjeeW ves osMeYej ceW nceejer efJeefYeVe MeeKeeDeeW/keeee&ueeeW
kee efvejer#eCe efkeee Deewj Gvekeer efjHeeseX Hej DeeJeMeke DevegJeleea keej&JeeF& keer ieF&~ nceejs
eOeeve keeee&uee kee efvejer#eCe Yeer meneeke efveosMeke, efJee ceb$eeuee, Yeejle mejkeej Deewj
GHe efveosMeke, ie=n ceb$eeuee, jepeYee<ee efJeYeeie eje efkeee ieee~
The third Sub-committee of Parliamentary Committee on Official Language

has visited Agra and Ghaziabad Zonal Offices. The Drafting & Evidence
sub committee of Parliamentary committee on Official Language has visited
Varanasi, Kochhi and Gangtoke cities and held discussion Programme
with Heads of Town Official Language committees (TOLIC) and our
Zonal Managers regarding use of Hindi. Officials from various Regional
Implementation Offices of Ministry of Home Affairs, Official Language
Department inspected our various branches and offices across the country
and due follow-up action were taken on their reports. Our Head Office
was also inspected by the Assistant Director, Ministry of Finance, Govt.
of India and Dy. Director Ministry of Home Affairs, Official Language
Department.
Je<e& kes oewjeve nceejs yeQke kees jepeYee<ee veerefle kes keeee&vJeeve kes efueS efJeefYeVe Hegjmkeej
eeHle ngS~ efpeveceW mes ecegKe nQ nceejs Deebeefueke keeee&uee, veF& efouueer SJeb YegJevesej kees
eLece Hegjmkeej Deewj keesuekeelee Je nwojeyeeo Deebeefueke keeee&uee kees efleere leLee
kesjue Deebeefueke keeee&uee kees le=leere Hegjmkeej~ veiej jepeYee<ee keeee&vJeeve meefceefle
Hevee SJeb veiej jepeYee<ee keeee&vJeeve meefceefle, veeieHegj efpevekes nce mebeespeke nQ, oesveeW kees
eLece Hegjmkeej eeHle ngDee~
During the year our Bank has received various awards for implementation
of Official Language policy. Prominent among them are 1st prize to our
New Delhi, Bhubaneshwar Zonal Offices and 2nd prize to Kolkatta and
Hyderabad and 3rd Prize to our Kerala Zonal Office. Patna TOLIC and
Nagpur TOLIC, working under our convenership was also awarded with
the first prize.
yeQke ves efJeefYeVe eespeveeDeeW mes mebyebefOele meeceeer efnvoer ceW ekeeefMele keer Deewj yeQke keer
JesyemeeF Hej Yeer peeoelej meteveeSB efnvoer ceW GHeueyOe kejeF& ieF& nQ~ SerSce eeeskeleeDeeW
kes efueS SerSce ceMeerveeW Hej efnvoer Yee<ee kee efJekeuHe Yeer GHeueyOe kejeee ieee nw~
meeryeerSme JeeleeJejCe ceW efnbvoer kee GHeeesie kejves kes efueS meHe meomeeW kees eefMe#eCe
efoee pee jne nw~
Bank has published various schemes material in Hindi and at the Banks
website most of the information were made available in Hindi. For ATM
users, Hindi Option is also made available on ATM machines. Staff
members are being trained to use Hindi in CBS atmosphere.
yeQke ves 15 Deiemle 2008 mes 14 efmelebyej 2008 leke osMeYej ceW efnboer ceen ceveeee~ efnboer
ceen kes oewjeve meHe meomeeW kees DeHevee DeefOekelece keecekeepe efnboer ceW kejves kes efueS
eeslmeeefnle kejves kes GesMe mes efJeefYeVe eefleeesefieleeDeeW/keee&eceeW kee Deeeespeve efkeee
ieee~
Bank has observed Hindi month from 15th August 2008 to 14th September
2008 across the country. During Hindi month various competitions/
programmes were conducted for our staff members to encourage them to
do their maximum work in Hindi.
44
yeQke keer meneeke kebHeefveeeB/meneesieer mebmLeeSB

#es$eere eeceerCe yeQke (DeejDeejyeer)
nceejs yeQke ves 5 #es$eere eeceerCe yeQkeeW (cetue He mes 16 #es$eere eeceerCe yeQkeeW kes meceskeve kes
yeeo) kees eeeesefpele efkeee nw pees HeeBe jepeeW ceW keee&jle nQ~ es #es$eere eeceerCe yeQke 45
efpeueeW ceW keee& kej jns nQ efpevekee 1011 MeeKeeDeeW kee vesJeke& nw~
31.03.2009 kees meceeHle Je<e& kes oewjeve meYeer HeeBe #es$eere eeceerCe yeQkeeW ves ueeYe eeHle
efkeee nw~ #es$eere eeceerCe yeQkeeW keer kegue peceejeefMeeeB SJeb Deefece eceMe . 7619
kejes[ SJeb . 3654 kejes[ jner~ Fve #es$eere eeceerCe yeQkeeW ves mejue (vees efeue) Keeles
Keesuekej, efkemeeve esef[ kee[eX SJeb Deve kee[& GlHeeoeW kees peejer kej, efkemeeve keueye
SJeb mebegkele oselee mecetn yeveekej, efvece&ue eece eespevee Deeefo kes efJeeHees<eCe eje DeHeves
DeHeves mebyebefOele #es$eeW ceW efJeeere meceeJesMeve eeHle kejves cesb cenlJeHetCe& Yetefcekee efveYeeF& nQ~
nceejs #es$eere eeceerCe yeQkeeW ves ke=ef<e kepe&ceeHeer/kepe& meneelee eespevee 2008 kees meHeueleeHetJe&ke
keeee&efvJele efkeee nw~
#es$eere eeceerCe yeQke Deve keejesyeej ieefleefJeefOeeeB pewmes yeQkeemegjsvme, mejkeejer keejesyeej,
HeWMeve Yegieleeve Deeefo cenlJeHetCe& keee& kej jner nQ~ #es$eere eeceerCe yeQkeeW ves kecHetjeFpesMeve
kej metevee eeweesefiekeer kes #es$e ceW Yeer eieefle keer nw~ Yeejleere efj]peJe& yeQke eje mLeeefHele
#es$eere eeceerCe yeQkees ceW lekeveerkeer efJekeeme Hej keee& oue keer efmeHeeefjMeeW kes Devegmeej
nceejs #es$eere eeceerCe yeQkeeW kee Je<e& 2009-10 kes oewjeve meeryeerSme ceW HeefjJele&ve eejbYe
nesiee~
nceejs eje eeeesefpele Deeee&Jele& eeceerCe yeQke kees Gej eosMe-jepe ceW meneelee mecetn kes
ceeOece mes meewj DeeJeeme ueeFefbie eCeeueer kes eYeeJeer keeee&vJeeve kes efueS eefleef<le
Debleje&<êre SsMe[sve Hegjmkeej 2008 mes mecceeefvele efkeee ieee~
yeerDeesDeeF& Mesej nesefu[bie efue. (yeerDeesDeeF&SmeSue)
yeQke kee kewefHeue ceekex kes meeLe veew oMekeeW mes DeefOeke Hegjevee mebyebOe nw Deewj Jen yee@cyes
me@ke SkemeeWpe (yeerSmeF&) kee meceeMeesOeve Deewj efveHeeve mebbyebOeer keee& mebYeeue jne nw~
Ske mebegkele GHeece 1989 ceW yeQke ves yeerSmeF& kes meeLe efceuekej yeerDeesDeeF& Mesej
nesefu[bie efue. (yeerDeesDeeF&SmeSue) keer mLeeHevee me@ke SkemeeWpe kes meceeMeesOeve ie=n
keee&keueeHeeW kee eyebOeve kejves kes efueS keer nw efpemeceW Gmekeer eoe Hetbpeer . 2 kejes[ ceW
eceMe 51% leLee 49% efnmmee nw~
en kecHeveer SkemeeWpe ceW Heefjeeueve kejves Jeeues meome yeeskejeW eje efkeS ieS meewoeW keers
jesefuebie SJeb meeHleeefnke efveHeeve kej jner nw~ yeerDeesDeeF&SmeSue vesMeveue efmekeetefjerpe
ef[Hee@epf ejer efue. (SveSme[erSue) SJeb mesvûe ef[Hee@epf ejer meefJe&mespe (Fbe[f ee) efue. (meer[erSmeSue)
oesveeW ef[Hee@efpeefjeeW kee ef[Hee@efpejer menYeeieer ([erHeer) Yeer nw Deewj en meceeMeesOeve meomeeW
SJeb efveJesMekeeW kees ef[Hee@efpejer mesJeeSB GHeueyOe kejelee nw~ yeerDeesDeeF&SmeSue osMe kee
Ssmee Henues eefleYetefle meceeMeesOeve ie=n nw efpemes DeeF&SmeDees 9001-2000 DeeF&SmeDees eceeCeve
mes Hegjmke=le efkeee ieee nw~
yeerDeesDeeF&SmeSue ves Je<e& 2007-08 ceW Deefpe&le . 948 ueeKe keer leguevee ceW Je<e&
2008-09 kes oewjeve . 532 ueeKe kee efveJeue ueeYe Deefpe&le efkeee nw~ efJee Je<e&
2008-09 kes oewjeve kebHeveer ves 80% Debleefjce ueeYeebMe Ieesef<ele efkeee nw~
Yeejleere eefleYetelf e JeeHeej efveiece efue. (SmeermeerDeeF&)
SmeermeerDeeF& efue. osMe kee Ske ecegKe eeecejer [eruej Lee efpemes meefee meskeW[jer ceekex
kes efJekeeme kes ceeOece mes efieu SJeb Deve $eCe eefleYetefle yeepeej kees JeeHeke yeveeves kes
GsMe mes 1999 ceW ecegKe efJeeere mebmLeeveeW Deewj yeQkeeW kes meeLe Yeejleere efj]peJe& yeQke eje
eJeefle&le efkeee ieee nw~ SmeermeerDeeF& efpemekeer eoe Hetbpeer . 410 kejes[ nw, yeQke Dee@He
Fbef[ee 29.96% Oeeefjlee kes meeLe meyemes ye[e Skeue MesejOeejke nw~ en kebHeveer Yeejleere
BANKS SUBSIDIARY / ASSOCIATES

Regional Rural Banks (RRBs)
The Bank has sponsored 5 Regional Rural Banks (after consolidation
from original 16 RRBs) operating in five States. These RRBs are operating
in 45 districts with a network of 1011 branches.
All the five RRBs have registered profit during the year ended 31.03.2009.
The aggregate Deposits and Advances of RRBs stood at Rs.7619 crore
and Rs.3654 crore respectively. These RRBs have played a significant role
in achieving financial inclusion in their respective area of operation by way
of opening No Frill accounts, issuance of Kisan Credit Cards & other card
products, forming of Farmers Clubs and Joint Liability Groups, financing
for Nirmal Gram Yojna, etc. Our RRBs have successfully implemented
Agriculture Debt Waiver / Debt Relief Scheme, 2008.
The RRBs have already ventured into other business activities such as
Bancassurance, undertaking Government business, pension payments, etc.
RRBs made progress in the field of Information Technology thereby
achieving 95% computerization. As per recommendations of Working
Group on Technology Development in RRBs set up by Reserve Bank of
India, our RRBs will start migration to CBS during the year 2009-10.
The Aryavart Gramin Bank sponsored by us has received the prestigious
International Ashden Award, 2008 for effective implementation of Solar
Home Lighting System through Self Help Groups in the State of Uttar
Pradesh.
BOI Shareholding Ltd. (BOISL)
Banks association with the Capital Market spans over a period of nine
decades, with the clearing and settlement functions of Bombay Stock
Exchange (BSE) being handled by the Bank. In 1989, Bank set-up BOI
Shareholding Ltd. (BOISL), a joint venture with BSE holding 51% and
49% respectively in its paid up capital of Rs.2 crore, to manage the clearing
house activities of the Stock Exchange.
The company has been carrying out the rolling and weekly settlements of
trades executed by member brokers operating on the Exchange. BOISL is
also a Depository Participant (DP) of both the Depositories viz. the National
Securities Depository Ltd. (NSDL) and the Central Depository Services
(India) Ltd. (CDSL) and provides depository services to the clearing
members and investors. BOISL is the first Securities Clearing House in
the country to have been awarded the ISO 9001-2000 ISO Certification.
BOISL earned a net profit of Rs.532 lacs during 2008-09 as against Rs.948
lacs earned during 2007-08. During the current FY 2008-09 the Company
has declared an Interim dividend of 80%.
Securities Trading Corporation of India Ltd. (STCI)
STCI Ltd., was one of the leading Primary Dealers in the country, promoted
by RBI, along with major financial institutions and Banks in 1999 with the
objectives of widening the gilt and other debt security market through
development of a vibrant secondary market. Bank of India with 29.96%
holding is the single largest stakeholder in STCI having Paid Up Capital of
Rs.410 crore. The company is an associate company of the Bank in terms
45

meveoer uesKeekeej mebmLeeve kes uesKeebkeve ceeveke
meneesieer kebHeveer nw~
(SSme-21) kes Devegmeej yeQke keer
of Accounting Standards 21 (AS-21) of the Institute of Chartered

Accountants of India.
Fme ye{leer OeejCee kes Heefjes#e ceW efke eeecejer [eruejefMeHe DeHeves DeeHe ceW keesF& Deeke<e&ke
JeJemeee veneR jne, SmeermeerDeeF& ves eeFcejer [eruejefMeHe keejesyeej DeHeveer veF& meneeke
kecHeveer SmeermeerDeeF& eeFcejer [eruej efue. kees osves kee efveCe&e efkeee nw efpemeves DeHevee
keee& 25 petve 2007 mes Meg efkeee nw Fme meneeke kecHeveer ves DeHevee keee& meleke&lee mes
Meg efkeee nw leye mes efveeefcele eieefle keer nw Deewj Gmekee Heefjeeueve ueeYeeo jne nw~
With growing perception that Primary Dealership by itself is no longer an

attractive business, STCI decided to hive off the Primary Dealership
business to its new subsidiary namely STCI Primary Dealer Ltd. which
commenced its operations from 25th June 2007. The Subsidiary which
started on a cautious note, has made steady progress since then and its
operations so far have been profitable.
21
SmeermeerDeeF& ves Deewue 2006 ceW etefve ^m Dee@He Fbef[ee efJeefveefo&< GHeece eterDeeF&
efmekeetefjerpe efue. (eterDeeF&SmeF&Sue) mes 100% Mesej Hetbpeer Deefpe&le keer~ eterDeeF&SmeF&Sue
esCeer-I keer mesyeer ceW Hebpeerke=le ceeX yeQefkebie kecHeveer nw Deewj efveJesMe yeQefkebie, keeHeexjs
HejeceMe& mesJeeSB, mebmLeeiele/Kegoje FefkeJeer, [sjerJesefJe yeesefkebie, Hees&HeesefueeeW cewvespeceW
mesJeeSB, ef[Hee@efpejer mesJeeSB Deeefo ceW keee&jle nQ~ MeerIelee mes jepemJe eeefHle Deewj DeHeveer
ueeYeeolee ceW megOeej kes efueS, SmeermeerrDeeF& ves mQ[[& ee&[& yeQke keer meneeke kebHeveer
mwC[[& ee&[& yeQke cee@jerMeme efue. (SmemeeryeerSce) kes meeLe Ske mLeeeer mecePeewlee efkeee
nw~ mecePeewles keer Mele& kes Devegmeej SmemeeryeerSme ves 74.9% efnmmee Je<e& 2008 leke Deefpe&le
efkeee nw Deewj Gmeces 2010 ceW 100% efnmmee Deefpe&le kejves kee Debeflece efJekeuHe nw~
SmeermeerDeeF& kees DeHevee efnmmee SmemeeryeerSce kees yeseves Hej vetvelece ueeYe . 39.70
kejes[ Deewj DeefOekelece ueeYe . 79.70 kejes[ kee nesiee~
efJee Je<e& 2008-09 kes oewjeve SmeermeerDeeF& kee kej GHejeble ueeYe . 32.89 kejes[ nw~
Fb[es peeefcyeee yeQke efue. (DeeF&pes[yeer)
Fb[es peeefcyeee yeQke efue. leerve Yeejleere yeQkeeW eLee yeQke Dee@He Fbef[ee, yeQke Dee@He ye[ewoe,
mesvûe yeQke Dee@He Fbef[ee Deewj peeefcyeee mejkee kee Ske mebegkele Gece nw~ eleske
Yeejleere yeQke kes Heeme 20% Mesej Hetbpeer Oeeefjlee nw peyeefke peeefcyeee mejkeej keer Mesej
Hetbpeer Oeeefjlee 40% nw~ Fb[es-peeefcyeee yeQke efue. meHeue mebegkele Gece kee Ske yeef{ee
GoenjCe nw~ Fmes oes efYeVe efce$eJele ieCejepeeW peeefcyeee ieCejepe mejkeej Deewj Yeejle
mejkeej kee mebj#eCe efceuee ngDee nw~
Heerer yeQke mJeosMeer eryeerkes, Fb[esveseMf eee
yeQke ves efJee Je<e& 2007-08 kes oewjeve Yeejleere . 3.77 kejes[ kee Heerer yeQke mJeosMeer
eryeerkes ceW 76% efnmmee Deefpe&le efkeee~ Heerer yeQke mJeosMeer eryeerkes efveosMeke ceb[ue ceW
yeQke kes leerve efveosMeke nQ~
mej etefveeve oeF&-Feer ueeFHe FbMeesjWme keb. efue.
nceejs yeQke eje 6 efomebyej 2007 kees peerJeve yeercee keejesyeej ceW eJesMe kejves kes efueS
etefveeve yeQke Dee@He Fbef[ee Deewj oeF&-Feer cetegDeue ueeFHe FbMeesjWme keb. ([erSceSueDeeF&meer)
kes meeLe mebegkele Gece DevegyebOe nmleeefjle efkeee ieee nw~ DeeF&Deej[erS meefnle meYeer
efveeeceke efvekeeeeW mes kebHeveer ves meYeer DeewHeeeefjkeleeSb HetCe& kej ueer nw Deewj HejJejer 2009
mes yeercee keejesyeej eejbYe efkeee nw~ yeQke Dee@He Fbef[ee keer Oeeefjlee 51% efnmmes keer nw~
[erSceSueDeeF&meer kee 26% efnmmee Deewj Mes<e 23% efnmmee etefveeve yeQke Dee@He Fbef[ee kee
nw~ kebHeveer keer DeefOeke=le Hetbpeer . 250 kejes[ keer nesieer Deewj meYeer Yeeieeroej kecHeefveeeb
FefkeJeer ceW menceefle Hewve& kes DevegHe DebMeoeve kejWieer~ kebHeveer keer Jele&ceeve eoe HetBpeer
HeS 500 kejes[ nQ~
cenlJeHetCe& efveJesMe/iepees[
meWûe ef[Hee@efpejer meefJe&mespe (Fbef[ee) efue. (meer[erSmeSue)
en kecHeveer me@ke SkemeeWpe cegcyeF& eje yeQke Dee@He Fbef[ee Je Deve yeQkeeW kes meeLe
1997 ceW eJeefle&le keer ieF& Leer~ meer[erSmeSue kees eJeefle&le kejves kee cegKe GsMe efmeHme
STCI acquired 100% share capital of UTI Securities Ltd.(UTISEL) in

April 2006 from the SPECIFIED UNDERTAKING OF UNIT TRUST
OF INDIA. UTISEL is a category I merchant banking company registered
with SEBI and engaged in investment banking, corporate advisory services,
institutional/retail equity, derivative broking, portfolio management services,
depository services, etc. In order to bring in quick revenues and to improve
its bottom line, STCI entered into a definitive agreement with Standard
Chartered Bank Mauritius Ltd. (SCBM), a subsidiary of Standard Chartered
Bank. As per terms of Agreement, SCBM has acquired 74.9% stake upto
2008 with a further option to acquire 100% stake in 2010. STCI will stand
to gain a minimum profit of Rs.39.70 crore to a maximum profit of Rs.79.70
crores by selling of its stake to SCBM.
During the FY 2008-09, STCI has made a PAT of Rs.32.89 crore.
Indo Zambia Bank Ltd. (IZB)
IZB is a joint venture of three Indian Banks viz. Bank of India, Bank of
Baroda, Central Bank of India and Government of Zambia. Each of the
Indian Banks holds 20% of the share capital, whereas Government of
Zambia holds 40% of the share capital. Indo-Zambia Bank Ltd. is a fine
example of a successful joint venture. It enjoys the patronage of two
friendly republics, the Government of the Republic of Zambia and the
Government of India.
PT Bank Swadesi Tbk, Indonesia
During FY 2007-08 the Bank acquired a stake of 76% in PT Bank Swadesi
Tbk for a total consideration of Indian Rs.3.77 crores. The Bank has three
Directors on the Board of PT Bank Swadesi Tbk.
Star Union Dai-Ichi Life Insurance Co. LTD.
A Joint Venture Agreement was signed by our Bank with Union Bank of
India and Dai-ichi Mutual Life Insurance Co. Japan., (DMLIC) on 6th
December 2007 for entering into Life Insurance Business. The company
has completed all the formalities with the regulatory bodies including
IRDA and has formally commenced life insurance business since February
2009. Bank of India is holding 51% stake, DMLIC 26% and the remaining
stake of 23% is held by Union Bank of India. The Authorised Capital of
the company will be Rs.250 crore, and all partners will contribute to equity
of the company in the agreed pattern. The present paid up Capital of the
company is Rs.150 crore.
STRATEGIC INVESTMENTS / ALLIANCES
Central Depository Services (India) Ltd. (CDSL)
The company was promoted in 1997 by the Stock Exchange, Mumbai and
Bank of India along with other Banks. The main objective of promoting
46
kes ef[ceserkejCe keer ieefle kees ye{eves Je Hetbpeer yeepeej ceW efveJesMekeeW keer menYeeefielee ye{eves
Deewj osMe keer efleere ef[Hee@efpejer kes He ceW Ske eeflemHeOee&lceke JeeleeJejCe efveefce&le
kejvee Lee~ meer[erSmeSue keer . 140.50 keer eoe Hetbpeer ceW yeQke kee efnmmee 9.57% nw~
CDSL was to accelerate the pace of dematerialisation of scrips, bring wide

participation of investors in the capital market and to create a competitive
environment as countrys second depository. Bank holds 9.57% stake in
the paid-up capital of Rs.104.50 crore of CDSL.
SSmeDeejF&meer (Fbef[ee) efue.
ASREC (India) Ltd.
kebHeveer kees etefve ^m Dee@He Fbef[ee kes efJeefveefo&< GHeece kes He ceW eefleYeteflekejCe
Deewj Deeefmle Hegvej&evee keee&keueeHe kejves kes efueS eJeefle&le efkeee ieee Lee~ kecHeveer kees
efJeeere Je<e& 2004-05 kes Geje& ceW mejHesmeer Ske, 2002 kes Devleie&le Yeejleere efj]peJe&
yeQke eje HebpeerkejCe kee eceeCeHe$e efoee ieee Lee Deewj leye mes kebHeveer ves HetCe&HesCe keee&
kejvee Meg efkeee~ yeQke ves kebHeveer keer FefkeJeer Hetbpeer ceW 15.30% efveJesMe efkeee nw pees
. 98 kejes[ nw~
The company was floated by the specified undertaking of the Unit Trust of
India to undertake securitization and asset reconstruction activities. The
company was granted Certificate of Registration by RBI under the
SARFAESI Act, 2002 in the second half of FY 2004-05 and has since
commenced full-fledged operations. Bank has an investment of 15.30% in
the equity capital of the company which is Rs.98 crores.
$eCe Deemetevee yetjes (Yeejle) efue. (meerDeeF&yeerDeeF&Sue)
Credit Information Bureau (India) Ltd. (CIBIL)
$eCe Deemetevee yetjes osMe kee Henuee $eCe Deemetevee yetjes nw efpemes yeQefkebie Deewj efJeeere
mesJee #es$e kees $eCe metevee Deewj peesefKece efJeMues<eCe mesJeeSB osves kes efueS Deiemle 2000 ceW
efveieefcele efkeee ieee~ kebHeveer ves DeHeves GHeYeeskelee yetjes Heefjeeueve efJeeere Je<e& 2004-05
ceW SJeb JeeefCeefpeke yetjes Heefjeeueve 2006-07 kes oewjeve eejbYe efkees~ yeQke ves Je<e& 200506 kes oewjeve kebHeveer keer F&efkeJeer Mesej Hebtpeer ceW 5% kee DeefOeenCe efkeee Deewj oesveeW kes
HejmHej meneesie mes Des keee&HeefjCeece efceueWies~
CIBIL is the first credit information bureau in the country, incorporated in

August, 2000 for providing credit information and risk analysis services
to the Banking and Financial services sectors. The company launched its
consumer bureau operations in FY 2004-05 and commercial bureau
operations during 2006-07. Bank acquired a stake of 5% in the equity
share capital of the company during 2005-06 and expects to derive synergies
through its association with the company.
ceuer keceesef[er SkemeeWpe Dee@He Fbef[ee efue. (ScemeerSkeme)
Multi Commodity Exchange of India Ltd. (MCX)

MCX is a new generation multi commodity exchange undertaking future
trading in multi commodities at the national level. The Exchange commenced
operation during FY 2004-05. Bank has a nominal stake of 2% by way of
equity participation in the capital of MCX with a view to be associated
with one of the major commodity exchanges. Bank also handles clearing
bank functions of the exchange through Bullion Exchange Branch. MCX
paid a dividend of 60% for the FY 2007-08.
ScemeerSkeme veF& Heer{er kee je<êre mlej Hej Jeeeoe ^sef[bie kejves Jeeuee yeng efpevme SkemeeWpe
nQ~ SkemeeWpe ves efJeeere Je<e& 2004-05 ceW keee& eejbYe efkeee~ yeQke kee ScemeerSkeme keer
Hetbpeer ceW ecegKe keceesef[er SkemeeWpe ceW mes nke kes meeLe meneesieer nesves keer ef< mes
FefkeJeer menYeeefielee kes He ceW 2% kee meeceeve efnmmee nw~ yeQke yegefueeve SkemeeWpe
MeeKee kes ceeOece mes SkemeeWpe kes yeQke meceeMeesOeve keeeeX kees Yeer mebYeeuelee nw~ ScemeerSkeme
ves efJeeere Je<e& 2007-08 kes efueS 60% ueeYeebMe kee Yegieleeve efkeee nw~
National Collateral Management Services Ltd. (NCMSL)
vesMeveue keesuesjue cewvespeceW meefJe&mesme efue. (SvemeerSceSmeSue)
National Collateral Management Services Ltd. is promoted by the National

Commodity and Derivatives Exchange Ltd. (NCDEX). It was incorporated
on 28.09.2004 to promote and provide collateral management services for
securing, managing and controlling securities and commodities. It offers
various services for the development of trades on commodity exchange
such as valuation, grading, insuring, securing, storaging, distributing,
clearing and forwarding of securities and commodities etc. Bank holds a
stake of 10% (Rs.3 crore) in the equity capital of the company, thus
providing opportunities to the bank to harness its association with NCMSL
for credit lines to its members and clients.
vesMeveue keesuesjue cewvespecebs meefJe&mesme efue. kees vesMeveue keceesef[er SJeb [sefjJesefJpe SkemeeWpe
efue. eje eJeefle&le efkeee ieee nw~ Fmekees efoveebke 28.09.2004 kees eefleYetefleeeW SJeb
keceesef[erpe nsleg megj#ee, eyebOeve leLee efveeb$eCe kes efueS keesuesjue eyebOeve mesJeeSb eesVele
kejves leLee eoeve kejves nsleg efveieefcele efkeee ieee Lee~ en keceesef[er SkemeeWpe Hej ^s[ kes
efJekeeme nsleg efJeefYeVe mesJeeSb leLee efmekeetefjefpe SJeb keceesef[erpe Fleeefo kee cetueebkeve
esef[bie, FvMegDeefjbie, meskeegefjbie, mesjsefpebie ef[efm^yetefbie efkeueDeefjbie SJeb HeejJeef[ie kee
keee& kejlee nw~ yeQke keer kebHeveer keer FefkeJeer Hetbpeer ceW 10% efnmmesoejer (Hees 3 kejes[)
nw~ Fme lejn en yeQke kees SvemeerSceSmeSue kes meeLe DeHeves mebyebOees kes eueles Gvekes
meomeeW Deewj eenkees kees esef[ osves kee DeJemej eeHle neslee nw~
SME Rating Agency of India Ltd. (SMERA)
SmeSceF& jsefbie Spesvmeer Dee@He Fbef[ee efue. (SmeSceF&DeejS)
SMERA was set up during FY 2005-06 by SIDBI in association with

Dun & Bradstreet, one of the leading credit rating agencies. SMERAs
primary objective is to provide comprehensive, transparent and reliable
ratings which would facilities greater and easier flow of credit to SME
sector. Bank has a nominal stake of 4% in the equity capital of the
company.
Ske ecegKe $eCe mlejebkeve Spesvmeer [ve Sb[ yew[mêr kes meneesie mes efme[yeer eje efJeeere
Je<e& 2005-06 kes oewjeve SmeSceF&DeejS keer mLeeHevee keer ieF&~ SmeSceF&DeeS kee ecegKe
GsMe Ske JeeHeke, HeejoMeea Deewj efJeemeveere mlejebkeve eoeve kejvee nw efpememes SmeSceF&
#es$e kees ye[er cee$ee ceW Deewj Deemeeveer mes $eCe GHeueyOelee nesieer~ yeQke keer kebHeveer keer
F&efkeJeer Hetbpeer ceW veececee$e 4% Oeeefjlee nw~
47
vesMeveue keceesef[er SJeb [sefjJesefJe SkemeeWpe efue. (Svemeer[erF&Skeme)
National Commodity & Derivatives Exchange Ltd. (NCDEX)
Svemeer[erF&Skeme vesMeveue me@ke SkemeeWpe Deewj Deve efJeeere mebmLeeDeeW eje eesVele Ske
eceKe keceesef[er SkemeeWpe nw Deewj Fmekees Jeeeoe yeepeej Deeeesie eje ke=ef<e SJeb Deve
keceesef[er ceW keejesyeej kejves kes efueS Devegcele efkeee ieee nw~ yeQke ves Svemeer[erF&Skeme ceW
Ske keejesyeej menYeeieer kes He ceW eJesMe efkeee nw Deewj Fmes Ske meceeMeesOeve yeQke kes He
ceW meteerye efkeee ieee nw~ Fmekes keee& me@ke SkemeeWpe MeeKee kes ceeOece mes efkeS pee
jns nQ~ yeQke ^s[me&/Svemeer[erF&Skeme kes meomeeW kees SveSme[erSue Deewj meer[erSmeSue kes
Debleie&le DeHeves [erHeer keeee&ueeeW kes ceeOece mes ef[Heeefpejer mesJeeSb Yeer eoeve kejlee nw~
yeQke kees Fmekes meeLe menYeeefielee mes keejesyeej keer eieefle ceW esme meneelee efceueves keer
Gcceero nw~
NCDEX is one of the prime commodity exchanges, promoted by the

National Stock Exchange and other FIs and permitted by the Forward
Market Commission to trade in agricultural and other commodities. Bank
has joined NCDEX as a business associate and is empanelled as a clearing
bank. The functions are being handled through the Stock Exchange branch.
Bank also extends DP services to the traders/members of NCDEX under
NSDL and CDSL through its DP offices. Bank expects to leverage the
association for business growth.
efveosMekeeW kes GejoeefelJeeW mebyebOeer efJeJejCe
The Directors confirm that in the preparation of the annual accounts for the
year ended March 31, 2009,
DIRECTORS RESPONSIBILITY STATEMENT
efveosMekeieCe Hegef< kejles nQ efke 31 ceee&, 2009 kees meceeHle Je<e& kes efueS Jeeef<e&ke uesKes
uesKee ceW ueeiet nesves Jeeues ceevekeeW kee DevegHeeueve efkeee ieee nw Deewj eefo GmeceW keesF&
Deblej nw lees Gmekes efuees Gefele mHe<erkejCe efoee ieee nw~
Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej uesKee-veerefleeeW kees yeveeee ieee nw
Deewj Gvekee ke[eF& mes Heeueve nes jne nw~
The applicable accounting standards have been followed along with

proper explanation relating to material departures, if any;
The accounting policies, framed in accordance with the guidelines of

the Reserve Bank of India, were consistently applied;
Reasonable and prudent judgement and estimates were made so as to

give a true and fair view of the state of affairs of the Bank at the end
of the financial year and of the profit of the Bank for the year ended on
March 31, 2009;
Proper and sufficient care was taken for the maintenance of adequate
accounting records in accordance with the provisions of applicable
laws governing banks in India, and
The accounts have been prepared on a going concern basis.
31 ceee& 2009 kees meceeHle Je<e& nsleg efoKeeS ieS ueeYe Je efJeeere Je<e& keer meceeefHle Hej
yeQke kes ceeceuees keer efmLeefle kee JeemleefJeke leLee eLeeLe& efe$eCe kejves nsleg leke&mebiele
leLee efJeJeskeHetCe& efveCe&e leLee Deekeueve efkeS ieS nQ~
Yeejle ceW yeQke mebeeueve kes efueS yeveees ieS keevetveeW Deewj efveeceeW kes eeJeOeeveeW kes
Devegmeej Deeleve uesKee DeefYeuesKe kes jKe-jKeeJe ceW Gefele Deewj Heee&Hle meeJeOeeveer
yejleer ieeer nw Deewj
uesKes `èeefuele eefeee'' ceboeW kes DeeOeej Hej leweej efkeS ieS nQ~
48
keeHeesj& s DeefYeMeemeve
efveeb$eCe mebefnlee Hej yeQke keer efJeeejOeeje
CORPORATE GOVERNANCE
yeQke keer keeHeexjs efveeb$eCe efJeeejOeeje MesejOeejke kes cetue kees ye{eves nsleg eeemejle
jnles ngS, DeHeves keejesyeejer mebeeueve ceW vewefleke JeJenej kes eefle HetCe&leee eefleye nw~
yees[&, keee&Heeueke SJeb Deve keee&keeefjeeW kes DeeHemeer mebyebOe Fme Yeebefle Iegues-efceues nQ efke
GvnW Deueie-Deueie kejkes osKevee keefve nw~ yeQke Ge ekeerkejCe ceevekeeW leLee
HeejoefMe&lee kes eefle Yeer keefye nw~ yesnlej keee&eCeeueer kes He ceW yeQke ves DeHeves
keejesyeej kes eleske Henuet keer efveiejeveer kes efueS efJeefYeVe yees[& meefceefleeeb yeveeeer nQ~
The Banks corporate governance philosophy is woven around its total

commitment to ethical practices in the conduct of its business, while
striving to enhance shareholders value. The interrelation between the
Board, the executives and other functionaries is so configured as to have
distinctly demarcated roles and improved corporate performance. The
Bank is also committed to following high disclosure standards and
transparency. In line with the best practices, the Bank has formed various
committees of the Board to monitor every aspect of business.
efveosMeke ceb[ue
Board of Directors
Banks Philosophy on code of Governance
yeQke keer mLeeHevee mecee mecee Hej eLee mebMeesefOele yeQkekeejer kebHeveer (GHeeceeW kee Depe&ve
Deewj DeblejCe) DeefOeefveece, 1970 kes DeOeerve keer ieeer nw~ yeQke kes keejesyeej Deewj keee&
kee meeceeve DeOeer#eCe, efveosMeve Deewj eyebOeve kee keee& efveosMeke yees[& kes Heeme jnlee nw
efpemekeer DeOe#elee, DeOe#e SJeb eyebOeve efveosMeke eje keer peeleer nw~
The Bank is constituted under the Banking Companies (Acquisition and

Transfer of Undertakings) Act, 1970 as amended from time to time. The
general superintendence, direction and management of the affairs and
business of the Bank is vested in the Board of Directors presided over by
the Chairman and Managing Director.
The Chairman & Managing Director and the Executive Directors are
appointed by the Central Government. During the year under review the
Composition of the Board was as under:-
DeOe#e SJeb eyebOe efveosMeke Deewj keee&Heeueke efveosMekees keer efveegeqkele keWere mejkeej
eje keer peeleer nw~ meceer#eeOeerve Je<e& kes oewjeve ceb[ue ceW efvecveefueefKele meome meeqcceefuele jns nQeer er.Sme. veejeeCemeeceer
eer kes. Deej. keecele
(02.08.2008 leke)
eer yeer. S. HeYeekej
(15.10.2008 mes)
eer Sce. vejsv
(06.11.2008 mes)s
eer leCe yepeepe
eer S.Jeer. mejosmeeF&
eer keceue efkeMeesj iegHlee
eer kes. Sme. mebHele
eer FvsMe efJekece efmebn
[e@. (eerceleer) Meeblee eeJe][e
(02.10.2008 leke)(19.1.2009 mes)
eer jecesMJej emeeo
eer Deefcele kegceej ceesleeeo
(15.07.2008 mes)
eer Sce. Sve. ieesHeerveeLe
(24.10.2008 leke)(25.10.2008 mes)
eer HekeeMe Heer. ceeuee
(25.10.2008 mes)
eer Heer.Sce. efMejepegerve
(25.10.2008 mes)
eer Jeer. yeer. keewpeeueieer
(24.10.2008 leke)
[e@. (eerceleer) eYee leeefJeee[
(29.09.2008 leke)
eer Jeer. F&Jejve
(23.06.2008 leke)

keee&Heeueke efveosMeke
Shri T.S.Narayanasami
Shri K.R.Kamath
(Upto 02.08.2008)
Executive Director
Shri B.A.Prabhakar
(From 15.10.2008)
Executive Director
Shri M.Narendra
keWere mejkeej kes veeefceleer

Yeejleere efj]peJe& yeQke kes veeefceleer
DebMekeeefueke DeMeemekeere efveosMeke
(From 06.11.2008)
Executive Director
Shri Tarun Bajaj
Nominee of the Central Government
Shri A.V. Sardesai
Nominee of Reserve Bank of India
Shri Kamal Kishore Gupta
Part-Time Non-Official Director
Shri K.S. Sampath
Shri Indresh Vikram Singh
Dr. (Smt.) Shanta Chavda
(Upto 02.10.2008)(From 19.01.2009)
keeceieej kece&eejer efveosMeke

iewj-keeceieej kece&eejer efveosMeke
Shri Rameshwar Prasad
Workmen Employee Director
Shri Amit Kumar Motayed

(From15.07.2008)
MesejOeejke efveosMeke
Non-Workmen Employee Director
Shri M.N. Gopinath

(Upto 24.10.2008)(From 25.10.2008) Shareholder Director
Shri Prakash P. Mallya

(From 25.10.2008)
Shareholder Director
Shri P.M. Sirajuddin

(From 25.10.2008)
Shri V.B.Kaujalgi
(Upto24.10.2008)
Dr. (Smt.) Prabha Taviad

(Upto 29.09.2008)
iewj-keeceieej kece&eejer
Shri V. Eswaran
(Upto 23.06.2008)
49
Non-Workmen Employee Director
DeOe#e SJeb eyebOe efveosMeke Deewj keee&Heeueke efveosMekees kees es[kej ceb[ue ceW Mes<e meYeer
efveosMeke iewj-keee&Heeueke efveosMeke nQ. keWere mejkeej eje efveegkele DebMekeeefueke
DeMeemekeere efveosMekeeW kes DeueeJee keWere mejkeej Deewj MesejOeejkeeW kee eefleefveefOelJe
kejves Jeeues efveosMeke Je efjpeJe& yeQke Dee@He Fbef[ee kes eefleefveOeer efveosMeke meteerkejCe kejej
kes KeC[ 49 kes DeLe& kes Debleie&le mJeleb$e efveosMeke nQ~
keesF& Yeer efveosMeke Deve efkemeer efveosMeke kee mebyebOeer veneR nw~
Je<e& kes oewjeve yeQke ceW keee&enCe kejves Jeeues efveosMekeeW kee mebef#eHle Heefjee
eer yeer. S. HeYeekej, keee&Heeueke efveosMeke
efoveebke 15 Deketyej, 2008 mes eer yeer. S. HeYeekej, nceejs yeQke kes keee&Heeueke
efveosMeke nQ~ Fmemes HetJe& Jes yeQke Dee@He ye][ewoe ceW ceneHeyebOeke Les SJeb kees<eeieej Heefjeeueve
osKeles Les~ GvneWves cewmetj efJeMJeefJeeeuee mes JeeefCepe ceW mveeleke ef[ieer HeeHle kej meer.S.
efkeee~ Je<e& 1977 ceW GvneWves yeQke Dee@He ye][ewoe ceW meerOes Yeleea DeefOekeejer kes He ceW
HeoYeej enCe efkeee~ yeQke Dee@He ye[ewoe ceW Gvnesves $eCe, Heefjeeueve Deewj kees<eeieej kes
JeeHeke #es$e ceW keee& efkeee~ yeQke Dees]He ye[ewoe keer efJeosMeer MeeKee et.kes. ceW yeQke kes
cegKe keee&Heeueke (Heefjeeueve) kes He ceW Yeer Gvekeer efveegefkele ngF&~
eer Sce vejsv, keee&Heeueke efveosMeke
efoveebke 6 veJebyej, 2008 mes eer Sce. vejsv nceejs yeQke ceW keee&Heeueke efveosMeke nQ~ Fmemes
HetJe& Jes keeHeexjsMeve ceW cegKe ceneHeyebOeke kes Heo Hej keee&jle Les~ Gvnesves keeHeexjsMeve yeQke
ceW 1975 meerOes Yeleea DeefOekeejer kes He ceW HeoYeej ienCe efkeee SJeb yeQke kes cenlJeHetCe&
HeoeW Hej keee& efkeee~ GvneWves JeeefCepe, peesefKece HeyebOeve, kees<eeieej SJeb Debleje&<êre
yeQefkebie Deeefo #es$eeW ceW keee& efkeee~ Gvekes kewefjej kes oewjeve GvnW keF& keeHeexjs Hegjmkeejesb
mes mecceeefvele effkeee ieee~
[e. eerceleer Meeblee eeJe[e
eerceleer Meeblee eeJe[e iegpejele kes jepekees Menj mes nQ Gvnesves efJeefOe ceW mveeleke SJeb keuee
ceW mveelekeesej SJeb Heer.Se.[er. keer nQ~ Jen Ske meeceeefpeke keee&kelee& nQ~ kesv mejkeej
eje efoveebke 19.01.2009 mes leerve Je<eeX kes efueS DebMekeeueerve efveosMeke kes He ceW GvnW
veeefcele efkeee ieee nw~
eer Deefcele kegceej ceesleeeo
eer S.kes. ceesleeeo yeQke Dee@He Fef[ee DeefOekeejer mebIe kes cenemeefeJe nQ~ keWere mejkeej
eje 15.07.2008 mes eYeeJeer yeQke kes Ske iewj keeceieej kece&eejer efveosMeke kes He ceW
GvnW veeefcele efkeee ieee nw~ Jes yees[& ceW yeQke kes iewj keeceieej meHe kes efnleeLe& eefleefveefOelJe
kejles nQ~
eer Sce.Sve. ieesHeerveeLe
eer ieesHeerveeLe ceeOeJeve veeej cegbyeF& mes nQ SJeb JeJemeee mes Jes Ske yeQkej nQ~ Jes yeQke kes
YetleHetJe& kece&eejer nQ~ DeeF&meerDeeF&meerDeeF& yeQke efueefces[ mes Jes Jeefj< ceneHeyebOeke kes Heo
mes mesJeeefveJe=le ngS~ efoveebke 25.10.2008 mes GvnW otmejer yeej leerve Je<eex kes efueS yeQke kee
MesejOeejke efveosMeke egvee ieee nw~
eer HekeeMe Heer. ceeuee Ske DeLe&Meem$eer nQ SJeb yeQefkebie mes peg[s ngS nQ~ Jes efJepeee yeQke ceW
YetleHetJe& DeOe#e SJeb HeyebOe efveosMeke Deewj efmeef[kes yeQke kes YetleHetJe& keee&Heeueke efveosMeke
Les~ efoveebke 25.10.2008 mes 3 Je<eeX keer DeJeefOe kes efueS nceejs yeQke ceW MesejOeejke
efveosMeke kes He ceW Gvekeer efveegefkele keer ieF& nQ~
eer Heer. Sce. efmejepegerve
eer Heer.Sce. efmejepegerve keeseerve mes nQ Jes keuee ceW mveelekeesej SJeb ceeveesmj efJeMJeefJeeeuee
et.kes mes GvneWves efJekeeme HeMeemeve Hej ef[Hueescee keer GHeeefOe ienCe keer nw~ keF& mejkeejer
yeQkeeW ceW Jes efveosMeke kes Heo Hej keee&jle Les~ Yeejle mejkeej, efJee ceb$eeuee mes Jes mebegkele
meefeJe kes Heo mes mesJeeefveJe=le ngS nQ~ efoveebke 25.10.2008 mes leerve Je<eeX kes efueS GvnW yeQke
kee MesejOeejke efveosMeke efveegkele efkeee ieee nw~
All directors, other than the Chairman & Managing Director and Executive
Directors, are non-executive Directors on the Board. The Directors
representing shareholders of the Bank other than the Central Government
and the part time non official Directors appointed by the Central
Government and nominee of Reserve Bank of India are independent
directors within the meaning of Clause 49 of the Listing Agreement.
Non of the Director is a relative of other Director.
Brief Profile of the Directors who joined the Bank during the year
Shri B.A.Prabhakar, Executive Director
Shri B.A.Prabhakar, is the executive director of our Bank with effect
from October 15, 2008. Prior to the present assignment, he was General
Manager with Bank of Baroda looking after treasury operations. He is a
Chartered Accountant and a B.Com from the University of Mysore. He
joined Bank of Baroda as a Direct Recruit Officer in 1977. He has worked
extensively in the areas of Credit, Operations and Treasury for the Bank
of Baroda. He has served as the Chief Executive of Bank of Barodas
operations in United Kingdom.
Shri M. Narendra, Executive Director
Shri M.Narendra, is the executive director of our Bank with effect from
November 6, 2008. He was Chief General Manager at the Corporation
Bank prior to the current assignment. He joined Corporation Bank as a
Direct Recruit Officer in 1975 and held several distinguished positions in
the Bank. He is B.Com. and CAIIB worked in the areas of Credit Policy,
Credit Monitoring, Risk Management, Treasury, International Banking
etc. He is also receipient of several corporate awards in the bank during
his career.
Smt. Shanta Chavda
Smt Shanta Chavda from Rajkot, Gujarat is a Graduate in Law, Post
Graduate in Arts,and Ph D. She is a social worker. She has been nominated
as a part time non official director of the Bank w.e.f.19.01.2009 for a
period of three years by the Central Government.
Shri Amit Kumar Motayed
Shri A.K.Motayed is a General Secretary of the Federation of Bank of
India Officers Association. He has been nominated as a Non Workman
Employee Director of the Bank w.e.f. 15.07.2008 by the Central
Government. He represents the interests of non workmen staff of the
Bank on the board.
Shri M.N. Gopinath
Shri Gopinath Madhavan Nair from Mumbai is a banker by profession.
He is an ex-employee of the Bank. He retired as Senior General Manager
of the ICICI Bank Limited. He is elected as shareholder director of the
Bank for a period of three years for second term from 25.10.2008.
Shri Prakash P Mallya
Shri Prakash P Mallya is an economist and a career banker. He is a ExChairman and Managing Director of Vijaya Bank and Ex Executive Director
of Syndicate Bank. He is shareholder director of the Bank, for a period of
3 years from 25.10.2008.
Shri P.M. Sirajuddin
Shri P.M. Sirajuddin from Cochin, is Post Graduate in Arts and is Diploma
Holder in Development Administration from University of Manchester,
U.K. He has been a director on various Public Sector Banks. He retired as
Joint Secretary, Government of India, Ministry of Finance. He is
shareholder director of the Bank for a period of three years from
25.10.2008.
50
efveosMekeeW kes Deve efJeJejCe

OTHER PARTICULARS OF DIRECTORS
efveosMekeeW kes veece

Name of Directors
1.
7.
06.11.2008
Banking
yeQefkebie
eMeemeve
Member of
Board Committees
meome
DeOe#e
Member
Chairman
i) yeerDeesDeeF& Mesejnesefu[bie efue.

ii) SSmeDeejF&meer (Fbef[ee) efue.
iii) mej etefveeve oeF&-Feer FbMetjWme keb.efue.
iv) Heer.er. yeQke mJeosMeer eryeerkes
v) yeerDeesDeeF& lebpeeefveee efue.
i) BOI Shareholdings Ltd.
2
ii) ASREC (India) Ltd.
iii) Star Union Di-Ichi Insurance
Co. Ltd.
iv) P.T. Bank Swadeshi tbk.
v) BOI (Tanzania) Ltd.
i) Yeejleere meeceeve yeercee efveiece

ii) yeerDeesDeeF& Mesejnesefu[bie efue.
iii) yeerDeesDeeF& lebpeeefveee efue.
i) General Insurance Corporation
of India
ii) BOI Shareholdings Ltd.
iii) BOI (Tanzania) Ltd.
i) Fb[es peebefyeee yeQke efue.

ii) yeerDeesDeeF& lebpeeefveee efue.
i) Indo Zambia Bank Ltd
ii) BOI (Tanzania) Ltd.
i)
ii)
27.02.2007
13.10.2006
01.01.2008
02.01.2008
Agriculture
meceepemesJee
Social work
efo vet Fbef[ee SMeesjWme keb. efue.

ke=ef<e efJee FbMeesjsvme kebHeveer Dee@He
Fbef[ee - veF efouueer,
Yeejleere meeceeve yeercee efveiece
iii)
Administration i) The New India Assurance
Company Ltd.
ii) Agricultural Insurance
Company of India - New Delhi
iii) General Insurance Corp. of India
05.07.2007
yeQefkebie
Banking
Finance &
Accounts
ke=ef<e
efJee Deewj uesKee

Finance and
Accounting
efJee Deewj uesKee
19.01.2009
05.03.2007
eer jecesMJej emeeo

yees[& meefceefle kes meome
Directorships
of other Companies
[e@. Meeblee eeJe[e

Dr. Shanta Chavda
10.
Banking
eer FbsMe efJeece efmebn

9.
15.10.2008
eer kes.Sme. mebHele

Shri K.S. Sampath
8.

Banking
yeQefkebie

Shri A.V. Sardesai
6.
04.06.2007
eer leCe yepeepe
Shri Tarun Bajaj
5.
Deve kebHeefveeeW ceW efveosMeke Heo
Area of
Expertise
yeQefkebie
eer Sce. vejsv

Shri M. Narendra
4.
Date of
Appointment
as Director
eer yeer.S. HeYeekej
Shri B.A. Prabhakar
3.
Holding
of Banks
Equity shares
eer er.Sme. veejeeCemeeceer

Shri T. S. Narayanasami
2.
yeQke kes F&efkeJeer efveosMeke kes He efJeMes<e%elee kee

MesejeW keer Oeeefjlee ceW efveegefkele keer #es$e
leejerKe
yeQefkebie
Banking
51
efveosMekeeW kes Deve efJeJejCe

OTHER PARTICULARS OF DIRECTORS

Name of Directors
11.
Holding
of Banks
Equity shares
Date of
Appointment
as Director
100
15.07.2008
Shri M.N. Gopinath
100
25.10.2008
eer HekeeMe. Heer. ceeuee
500
eer S. kes. ceesleeeo

Shri A. K. Motayed
12.
13.
yeQke kes F&efkeJeer efveosMeke kes He efJeMes<e%elee kee

MesejeW keer Oeeefjlee ceW efveegefkele keer #es$e
leejerKe

Shri Prakash P Malya
25.10.2008
Deve kebHeefveeeW ceW efveosMeke Heo
yees[& meefceefle kes meome
Directorships
of other Companies
Member of
Board Committees
Area of
Expertise
yeQefkebie
Banking
yeQefkebie
uee@euer meeuetMebme Sb[ efjmee& efue.
Banking
Loyalty Solutions & Research Ltd.
yeQefkebie
1)
Banking

Shri P. M. Sirajuddin
600
25.10.2008
DeOe#e
Chairman
me@ke nesefu[bie keesHeexjsMeve Dee@He Fbef[ee

efueefces[.
DeeFSHemeerDeeF& efue.
2)
1) Stock Holding Corporation
India Limited
2) IFCI Ltd.
14.
meome
Member
yeQefkebie SJeb efJee
peKeve meeu keb. ee. efue.
Banking &
Finance
Jakhan Salt Co. Pvt. Ltd.
meteerkejCe kejej kes KeC[ 49 kes Devegmeej yeQke ves kesJeue uesKee Hejer#ee meefceefle Deewj MesejOeejke efMekeeele efveJeejCe meefceefle keer DeOe#elee/meomelee Hej efJeeej efkeee nw~
* In compliance of Clause 49 of the Listing Agreement the Bank has considered the chairmanship / membership of the Audit committee and the Investors/
Shareholders Grievance Committee alone.
yees[& yewkeeW kee mebeeueve

Je<e& kes oewjeve efvecveefueefKele leejerKeeW kees yees[& keer kegue 10 yewkeW Deeeesefpele keer ieF&
Conduct of Board Meetings

During the year 10 Board Meetings were held on the following dates:
29/30.04.2008
16.05.2008
04.06.2008
30.06.2008
22.10.2008
20.11.2008
22.01.2009
19/20.03.2009
yees[& yewkeeW ceW efveosMekeeW keer GHeefmLeefle kee efJeJejCe efvecveevegmeej nw
28.07.2008
Details of attendance of the Directors at the Board Meetings are as follows:
GHeefmLeefle kee DeefYeuesKe

eer kes.Deej. keecele
eer Sce. vejsv
eer leCe yepeepe
[e@. Meeblee eeJe[e
eer jecesMJej emeeo
eer S.kess. ceesleeeo
eer Jeer.yeer. keewpeeueieer
[e@. HeYee leeefJeee[
eer Jeer. F&MJejve
06.09.2008
Attendance Recorded
Name of Directors
Gvekes keee&keeue kes oewjeve

Deeeesepf ele yewkeW
Meetings held
during their tenure
Shri T.S. Narayanasami
10
10
Shri K.R. Kamath

Shri B.A. Prabhakar
Shri M. Narendra
Shri Tarun Bajaj
Shri A.V. Sardesai
Shri K. S. Sampath
Dr. Shanta Chavda
Shri A.K. Motayed
Shri M.N. Gopinath
Shri V.B. Kaujalgi
Dr. Prabha Taviad
05
04
03
08
10
05
09
09
07
09
06
09
02
03
01
06
05
04
03
10
10
10
10
10
07
10
06
10
03
03
07
06
Shri V. Eswaran
03
03
52
yees[& keer eyebOeve meefceefle

yees[& keer eyebOeve meefceefle kee ieve yeQkekeejer kebHeveer (GHeeceeW kee Depe&ve Deewj DeblejCe)
DeefOeefveece, 1970 kes eeJeOeeveeW kes Devegmeej efkeee ieee nw Deewj Jen efJeeere mJeerke=efleeeW,
mecePeewleeW/yee Keelee emleeJeeW, Jeeo/DeHeerue oeej kejves Deeefo kes mebyebOe ceW yees[& kees
eeHle meYeer DeefOekeejeW kee eeesie kejleer nw~ eLee efoveebke 31.03.2009 kees Fme meefceefle
ceW 8 meome Les efpeveceW DeOe#e SJeb eyebOeve efveosMeke, 2 keee&Heeueke efveosMeke, meveoer
uesKeekeej efveosMeke, Yeejleere efj]peJe& yeQke kes veeefceleer Deewj 3 DebMe DeMeemekeere iewjkeee&Heeueke efveosMeke, MesejOeejke efveosMeke meefnle, Meeefceue nQ~
Management Committee of the Board

The Management Committee of the Board is constituted as per the
provisions of the Banking Companies (Acquisition and Transfer of
Undertakings) Act, 1970 and it exercises all the powers vested in the
Board in respect of financial sanctions, compromises/write off proposals,
filing of suits/appeals etc. As on 31.3.2009 it comprised of 8 members
consisting of the Chairman and Managing Director, 2 Executive Directors,
Chartered Accountant Director, nominee of RBI and 3 part time nonofficial Directors including Shareholders Directors
The Management Committee of the Board met 18 times during the year on
the following dates:
Je<e& kes oewjeve yees[& eyebOeve meefceefle keer efvecveefueefKele leejerKeeW kees 18 yeQkeW ngF&
29.04.2008
16.05.2008
03.06.2008
26.06.2008
13.07.2008
28.07.2008
21.08.2008
06.09.2008
27.09.2008
21.10.2008
20.11.2008
04.12.2008
26.12.2008
21.01.2009
30.01.2009
23.02.2009
19.03.2009
26.03.2009
eleske meome keer GHeefmLeefle kee DeefYeuesKe efvecveefueefKele Devegmeej nw

Attendance record of the members is shown below:
GHeefmLeefle kee
DeefYeuesKe

Deeeesefpele yewkeW
Attendance
Record
Meetings held
during their tenure
Shri T.S. Narayanasami
18
18
01.04.2008-31.03.2009
Shri K.R. Kamath
06
06
01.04.2008-02.08.2008
Shri B.A. Prabhakar
09
09
15.10.2008-31.03.2009
Shri M. Narendra
08
08
06.11.2008-31.03.2009
Name of Directors

eer Sce. vejsv
[e@. Meeblee eeJe[e
eer jecesej emeeo
eer S.kes. ceesleeeo
eer Jeer. F&ejve
eer Jeer.yeer. keewpeeueieer
DeJeefOe (mes-leke)
Period (From To)
Shri A.V. Sardesai
17
18
01.04.2008-31.03.2009
06
18
01.04.2008-31.03.2009
09
09
26.06.2008-23.12.2008
Dr. Shanta Chavda
03
04
01.04.2008-26.06.2008
01
01
19.03.2009-31.03.2009
Shri A.K. Motayed
07
08
22.10.2008-15.03.2009
Shri M.N. Gopinath
05
06
13.07.2008-24.10.2008
03
04
22.01.2009-31.03.2009
07
07
04.12.2008-31.03.2009
Shri V. Eswaran
03
03
01.04.2008-03.06.2008
06
01.04.2008-12.09.2008
Shri V.B. Kaujalgi
yees[& keer uesKee Hejer#ee meefceefle
Audit Committee of the Board
yees[& keer uesKee Hejer#ee meefceefle (Smeeryeer) kee ieve Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW
kes DevegmejCe ceW efveosMeke ceb[ue eje efkeee ieee nw~ Fme Smeeryeer mes DeHesef#ele nw efke Jen
efveosMe os leLee yeQke kes mebHetCe& uesKee-Hejer#ee keee& kes Heefjeeueve kee Hee&Jes#eCe Yeer kejs~
The Audit Committee of the Board (ACB) has been constituted by the
Board of Directors as per the guidelines of the Reserve Bank of India.
The ACB provides direction and also oversees the operation of the total
audit function of the Bank.
uesKee Hejer#ee meefceefle ceW 6 meome nQ, DeLee&led 2 keee&Heeueke efveosMeke, keWere mejkeej
eje veeefceleer efveosMeke, Yeejleere efj]peJe& yeQke kes veeefceleer efveosMeke Deewj 2 DebMekeeefueke
iewj mejkeejer efveosMeke~ eer kes.kes. iegHlee, meveoer uesKeekeej yees[& keer uesKee Hejer#ee
meefceefle kes Jele&ceeve DeOe#e nQ~ Je<e& kes oewjeve efvecveefueefKele leejerKeeW kees uesKee Hejer#ee
meefceefle keer 8 yewkeW ngF
The Audit Committee comprises of 6 members viz. 2 Executive Directors,

Government Nominee Director, Reserve Bank of India Nominee Director
and 2 non official part time directors. Shri K K Gupta, Chartered
Accountant is the present Chairman of the Audit Committee of the Board.
During the year, the Audit Committee met 8 times on the following dates:
30.04.2008
15.05.2008
23.02.2009
20.03.2009
28.07.2008
13.10.2008
53
22.10.2008
22.01.2009
eleske meome keer GHeefmLeefle kee DeefYeuesKe efvecveefueefKele Devegmeej nw
Name of Directors
The attendance record of the members is shown below:
GHeefmLeefle kee
DeefYeuesKe

Deeeesefpele yewkeW
Attendance
Record
Meetings held
during their tenure
eer kes.kes. iegHlee

Shri K.K. Gupta
05
Shri K.R. Kamath
03
Shri B. A. Prabhakar
04
eer Sce. vejsv
Shri M. Narendra
03
eer leCe yepeepe
Shri Tarun Bajaj
06
Shri A.V. Sardesai
08
Shri K. S. Sampath
03
Shri M.N. Gopinath
04
yeQke kes efleceener iewj-uesKee Hejeref#ele HeefjCeeceeW Deewj Je<e& kes uesKee-Hejeref#ele HeefjCeeceeW keer
yees[& keer uesKee Hejer#ee meefceefle eje meceer#ee keer ieF& Deewj yees[& eje mJeerkeej efkeS peeves
nsleg Gvekes mece#e emlegle efkeS ieS~
MesejOeejkeeW/efveJesMekeeW keer efMekeeele efveJeejCe meefceefle
keesHeexjs efveeb$eCe Hej mesyeer kes efoMeeefveoxMeeW kes lenle me@ke SkemeeWpe kes meteerkejCe
kejej kes Keb[ 49 kes DevegHeeueve ceW MesejeW kes DeblejCe, legueve He$e keer DeeeefHle, ueeYeebMe
keer DeeeefHle Fleeefo mes mebyebefOele efMekeeeleeW kes efveJeejCe kes efueS MesejOeejkeeW/efveJesMekeeW
keer Ske efMekeeele efveJeejCe meefceefle kee ieve efkeee Lee~ Je<e& kes oewjeve efveJesMekeeW mes
HeeHle meYeer efMekeeeleeW / meboYeex kee Gej efoee ieee / efveHeeee ieee~ mebyebefOele peevekeejer
HeeHle nes peeves kes yeeo Heee meele efove kes Deboj efveJesMekeeW keer efMekeeeleW nue kej oer
peeleer nQ~ Fme meefceefle ceW keee&Heeueke efveosMeke Deewj oes mJeleb$e efveosMeke nQ~ yeQke kes
MesejOeejke efveosMeke eer ekeeMe Heer. ceeuee Fme meefceefle kes DeOe#e nQ~
eer jepeerJe Yeeefee, kebHeveer meefeJe, Fme GsMe kes efueS yeQke kes DevegHeeueve DeefOekeejer nQ~
Je<e& kes oewjeve efvecveefueefKele leejerKeeW kees meefceefle keer 4 yewkeW Deeeesefpele keer ieF&
04.06.2008
08
01.04.2008-31.03.2009
03
01.04.2008-02.08.2008
04
15.10.2008-31.09.2009
03
06.11.2008-31.09.2009
08
01.04.2008-31.03.2009
08
01.04.2008-31.03.2009
03
20.11.2008-31.03.2009
05
01.04.2008-22.10.2008
Unaudited quarterly results of the Bank and audited results for the year
were reviewed by the Audit Committee of the Board prior to the placing
before the Board of Directors for adoption.
Shareholders/Investors Grievance Committee
In compliance of SEBI guidelines on Corporate Governance as provided
in clause 49 of the Listing Agreement, Shareholders / Investors Grievances
Committee has been constituted, for redressal of the grievances of the
shareholders/ investors with regard to the transfer of shares, non-receipt
of Balance sheet, non-receipt of dividends etc. All the references/
complaints received from the investors during the year have been replied
/ redressed till date. Investors grievances are normally attended to within
seven days on receipt of the relevant information. The Committee
comprises of Executive Directors and two independent Directors. It is
headed by Shri Prakash P.Mallya, Shareholder Director of the Bank.
Shri Rajeev Bhatia, Company Secretary, is the Compliance Officer of the
Bank for this purpose.
The Committee met 4 times during the year on the following dates:
27.09.2008
27.12.2008
eleske meome keer GHeefmLeefle kee DeefYeuesKe efvecveefueefKele nw
DeJeefOe
Period
19.03.2009
The attendance record of the members is shown below:
GHeefmLeefle kee
DeefYeuesKe

Deeeesefpele yewkeW
Attendance
Record
Meetings held
during their tenure
DeJeefOe
Period
Name of Directors
02
02
20.11.2008-31.03.2009
Shri M.N. Gopinath
02
02
01.04.2008-24.10.2008
Shri K.R. Kamath
01
01
01.04.2008-02.08.2008
Shri B. A. Prabhakar
02
02
15.10.2008-31.03.2009
Shri M. Narendra
02
02
06.11.2008-31.03.2009
02
02
20.11.2008-31.03.2009

eer Sce. vejsv
iele Jeeef<e&ke Deece yewke ceW efveosMekeeW keer GHeefmLeefle

efoveebke 11.07.2008 kees Deeeesefpele efHeueer DeLee&led yeejnJeeR Jeeef<e&ke Deece yewke ceW eer
er.Sme. veejeeCemeeceer, eer kes.Deej. keecele, eer Sce.Sve. ieesHeerveeLe GHeefmLele jns~
Attendance of the Directors at the last Annual General Meeting

Shri T.S.Narayasami,Shri K.R.Kamath and Shri M.N.Gopinath, attended
the last i.e., Twelfth Annual General Meeting of the Bank held on
11.07.2008
54

Share Transfers and Redressal of Shareholders/Investors
Mesej DeblejCe Deewj MesejOeejkeeW/efveJesMekeeW keer efMekeeeleeW kee efveJeejCe
Grievances
Mesej DeblejCe, ueeYeebMe Deewj efveJesMekeeW mes mebyebeOf ele Deve meYeer keee&keueeHeeW Hej keej&JeeF&
Share Transfers, Dividend / interest payments and all other investor related
nceejs Hebpeereke SJeb DeblejCe SpeW kes keeee&uee ceW keer peeleer nw~ FveceW mes efkemeer omleeJespe
activities are attended to and processed at the office of our Registrar and
kees pecee kejves Deewj efkemeer Yeer Hetlee/efMekeeele/keefveeFeeW kes mebyebOe ceW MesejOeejkeeW
Transfer Agents. For lodgement of any of these documents and for queries/
complaints /grievances, shareholders and investors are requested to contact
SJeb efveJesMekeeW mes efvecveefueefKele Heles Hej jefpem^jeW mes mebHeke& kejves kee DevegjesOe nw
M/s Sharepro Services (India) Pvt. Ltd.,Unit : Bank of India,
Mesejees meefJe&mesme, (Fbef[ee) ee. efue. etefve-yeQke Dee@]BHe Fbef[ee,meceefnlee JesejneTmeeRie
Samhita Warehousing Complex, Bldg. No. 13, A B,
keecHeues k e m e ef y eu[eR i e veb . 13, S yeer , Deb O es j er keg uee& jes [ , meekeer v eekee,
Andheri Kurla Road, Sakinaka, Mumbai - 400 072, Tel. : 6772 0400.
cegcyeF& - 400 072. sueerHeesve 6772 0400
E-mail - sharepro@shareproservices.com.
F&-cesuesharepro@shareproservices.com
OR
DeLeJee
Sharepro
Services
(India)
Pvt.
Ltd.,
Investor Relation Centre, 912, Raheja
Mesejees meefJe&mesme, (Fbef[ee) ee. efue. efveJesMeke mebHeke& keW, 912, jnspee meWj, eerCentre, Free Press Journal House, Nariman Point, Mumbai - 400 021.
esme peve&ue neGme, vejerceve Hee@Fb, cegbyeF& - 400 021.
Apart from the above, investors may also contact the Bank at its Share
GHeeg&kele kes DeueeJee efveJesMeke efvecveefueefKele Heles Hej yeQke kes Mesej efJeYeeie mes Yeer
Department at
mebHeke& kej mekeles nQ
mej neGme, 8JeeR cebefpeue, HetJe& mkebOe, meer-5, peer yuee@ke, yeebe-keguee& mebkegue, yeebe
Star House, 8th Floor, East Wing, C-5, G Block, Bandra-Kurla Complex,
Bandra
(E), Mumbai - 400 051, Phone 022-66684444, Fax- 022(HetJe&), cegbyeF& - 400 051, Heesve 022-66684444, Hewkeme 022-66684491,
66684491,
E-mail : headoffice.share@bankofindia.co.in
F&-cesue headoffice.share@bankofindia.co.in
MesejeW kes DeblejCe SJeb nmleeblejCe kees Devegceesefole kejves kee eeefOekeej yeQke kes efveosMekeeW The authority to approve transfer and transmission of shares, is delegated
keer Mesej DeblejCe meefceefle kees eleeeesefpele efkeee ieee nw~ yeQke Dees]He Fbef[ee (MesDej to a Share Transfer Committee comprising the Chairman & Managing
Deewj yewkes) efJeefveeceve 2007 kes mebMeesefOele eeJeOeeveeW kes DevegmejCe ceW Fme meefceefle ceW Director and in his absence Executive Director of the Bank and two other
DeOe#e SJeb eyebOe efveosMeke leLee Gvekeer DevegHeefmLeefle ceW yeQke kes keee&Heeueke efveosMeke directors in terms of the provisions of. Bank of India (Shares & Meetings)
Regulations, 2007. The Committee met 22 times during the year. All the
Deewj oes Deve efveosMeke nesles nQ. Fme meefceefle keer Je<e& kes oewjeve 22 yewkeW ngF~ Mesej share certificates received for transfer up to 31.03.2009 have been
DeblejCe nsleg efoveebke 31.03.2009 leke eeHle meYeer Mesej eceeCe He$eeW Hej keej&JeeF& keer processed and dispatched.
ieF& Deewj esef<ele efkeS ieS~
Deece meYee keer yewkeW General Body Meetings
yewke kee mJeHe
efoveebke SJeb mecee
mLeeve
Nature of Meeting
HeebeJeer DemeeOeejCe Deece yewke

Fifth Extra Ordinary General Meeting
yeejnJeeR Jeeef<e&ke Deece yewke

Twelth Annual General Meeting
eewLeer DemeeOeejCe Deece yewke

Fourth Extra - ordinary General Meeting
ieejnJeeR Jeeef<e&ke Deece yewke

Elevan Annual General Meeting
omeJeeR Jeeef<e&ke Deece yewke

Tenth Annual General Meeting
Date & Time

23.10.2008
eele 11.00 yepes
11.00 A.M.
11.07.2008
oesHenj 2.30 yepes
2.30 P.M.
23.01.2008
Heele 11.00 yepes
11.00 A.M.
10.07.2007
oesHenj 2.30 yepes
2.30 P.M.
10.07.2006
oesHenj 2.30 yepes

2.30 P.M.
Venue
yeQke Dee@]He Fbef[ee Dee@ef[esefjece, mej neGme,

yeebe-keguee& mebkegue, yeebe (HetJe&), cegbyeF& - 400 051.
Bank of India Auditorium, Star House,
Bandra-Kurla Complex, Mumbai - 400 051.

Bank of India Auditorium, Star House
Bandra-Kurla Complex, Mumbai - 400 051


Deej. [yeueg. Dee@ef[esefjece, kes.meer. kee@uespe.

ee&ies, cegbyeF&-400 020.
R. W Auditorium, K C College,
Chuchgate, Mumbai - 400 020.
ekeve
yeQke yeQeEkeie efJeefveeceve DeefOeefveece, 1949, yeQeEkeie kebHeveer (GHeeceeW kee Depe&ve Deewj
DevlejCe) DeefOeefveece, 1970 Deewj jeêreke=le yeQke (eyebOeve SJeb efJeefJeOe eeJeOeeve) eespevee,
1970 mes efveebef$ele neslee nw~ mesyeer ves en mHe efkeee nw efke meteerke=le mebmLeeSb pees kebHeefveeeb
veneR nQ uesefkeve Deve mebefJeefOeeeW kes Debleie&le efveieefcele efvekeee nQ (GoenjCeeLe&- efvepeer SJeb
meeJe&peefveke #es$e kes yeQke, efJeeere mebmLeeSb, yeercee kebHeefveeeb Deeefo) Hej meteerkejCe kejej
kee Keb[ 49 kesJeue Gme meercee leke ueeiet nesiee efpeme meercee leke Jen Gvekeer meboYe&iele
mebefJeefOe Deewj Gvekes efveeeceke eeefOekeeefjeeW eje peejer lelmebyebOeer efoMeeefveoxMeeW kee GuuebIeve
ve kejW~
Disclosures
The Bank is governed under the Banking Regulations Act 1949, Banking
Companies (Acquisition and Transfer of Undertakings) Act 1970 and
Nationalised Banks (Management & Miscellaneous Provisions) Scheme
1970. SEBI has clarified that for listed entities which are not companies,
but body corporates (e.g. private and public sector banks, financial
institutions, insurance companies etc.) incorporated under other statutes,
clause 49 of the listing agreement will apply only to the extent that it
does not violate their respective statutes and guidelines issued by the
relevant regulatory authorities.
55

i)
ii)
iii)
efveosMekeeW kee Heeefjeefceke

DeOe#e SJeb eyebOe efveosMeke leLee keee&Heeueke efveosMeke kee Heeefjeefceke keWere
mejkeej eje efveOee&efjle efkeee peelee nw~ yeQke DeMeemekeere efveosMekeeW kees yewke
Meguke, pees efke efvecveefueefKele nQ, kes DeueeJee Deve efkemeer Heeefjeefceke kee Yegieleeve
veneR kejlee nQ
yees[& yewkeeW kes efueS . 5,000/- eefle yewke
meefceefle yewkeeW kes efueS . 2,500/- eefle yewke
cenlJeHetCe& mebJeJenejeW Deewj DeeefLe&ke mebyebOeeW kee ekeve
yeQeEkeie keejesyeej keer meeceeve eke=efle kes DeueeJee yeQke ves keesF& cenlJeHetCe& Yeewefleke
mebJeJenej Fmekes eJele&keeW, efveosMekeeW DeLeJee eyebOeve, Gvekeer meneeke kebHeefveeeW
DeLeJee mebyebefOeeeW Deeefo mes veneR efkeee nw efpemekee yeQke kes efnleeW mes keesF& cenlJeHetCe&
efJejesOeeYeeme nes mekelee nes~ yeQke Deewj Fmekes iewj-keee&Heeueke efveosMeke kes yeere
Je<e& kes oewjeve keesF& DeeefLe&ke mebyebOe DeLeJee mebJeJenej veneR ngS nQ~
yeQke ceW en megmLeeefHele eJe=efe nw efke efveosMeke, ceb[ue Deewj ceb[ue keer GHe meefceefleeeW
keer eee& ceW Yeeie veneR uesles peye Gvemes mebyebefOele ee Gvekes efjMlesoejeW mes mebyebefOele
keesF& ceeceuee yees[& ceW eee&Oeerve neslee nes~
i)
meeJe&peefveke efveie&ceeW, DeefOekeej efveie&ceeW, DeefOeceeve efveie&ceeW Deeefo keer Deeiece

jeefMeeeb
iii)
The remuneration of the Chairman & Managing Director and the

Executive Director is fixed by the Central Government. The Bank
does not pay any remuneration to the Independent Directors excepting
sitting fees which is as under:
For Board Meetings
v)
vi)
: Rs. 5,000/- per meeting
For Committee Meetings : Rs. 2,500/- per meeting

ii)
Disclosure of Material Transactions and Pecuniary Relationship

Other than those in the normal course of banking business, the Bank
has not entered into any materially significant transaction with its
promoters, directors or the management, their subsidiaries or relatives
etc. that may have potential conflict with the interests of the Bank
at large. There was no pecuniary relationship or transactions of the
non-executive director vis-a-vis the bank during the year.
It is an established practice in the Bank that Directors do not take
part in the deliberations of the Board and other Sub-Committees of
the Board, when matters relating to them or to their relatives are
discussed.
Proceeds From Public issues, Right issues, Preferential issues
etc.
During the year under review, the Bank has not increased its equity
capital by way of Public/Right Issue or Preferential issue of Equity
Shares. However, During the year under review, the Bank has raised
debts through private placement i.e.8.90% innovative perpetual
debts instruments for Rs.400 crore Series IV and 11.15% Upper
Tier II Series II Bonds for Rs.500 Crore. The funds were raised with
the primary objective of augmenting Tier-I&II Capital for
strengthening Capital Adequacy Ratio and for improving the longterm resources of the Bank and the same were utilised for the said
purpose.
meceer#eeOeerve Je<e& kes oewjeve yeQke ves FeqkeJeer kewHeerue Heefyueke/jeF FMet ee
efHeefHejsveefMeeue FMet Dee@He FefkeJeer Mesej efvekeeuekej veneR ye{ees nw ~ peyeefke
meceer#ee Je<e& kes oesjeve yeQke ves HeeFJes HuesmeceW mes $eCeHe$e peejer efkeS eeefve
8.90% FveesJesefJe HejHesegDeue [sy FvmceWv . 400 kejes[ meerefjpe IV Deewj
11.15% DeHej eej II meerefjpe II yeebv[ . 500 kejes[~ jkece Geves kee
HeeLeefceke GsMe Hetbpeer Heee&Hlelee DevegHeele meg{ kejves nsleg ejCe I & II Hetbpeer HeeHle
kejvee Deewj yeQke kes oerOee&JeefOe mebmeeOeveeW kees megOeejvee Deewj Fme jkece kees Fmeer
GsMe kes efueS ueieeee nw ~
iv)
Remuneration of Directors
efkemeer Yeer me@ke SkemeeWpe, mesyeer, ee Deve JewOeeefveke eeefOekeejer eje meceer#eeOeerve
Je<e& kes oewjeve yeQke Hej Hetbpeer yeepeej mes mebyebefOele efkemeer ceeceues Hej keesF& ob[ ee
eefleyebOe vener ueieeee ieee~
iv)
No penalties or strictures were imposed on the Bank by any of the

Stock Exchanges, SEBI or any Statutory Authority on any matter
relating to Capital Markets during the year under review.
meke SkemeeWpee kes meeLe yeQke Dee@He Fbef[ee eje meteerkejCe kejej keer Oeeje
47(meer) kes Debleie&le efkeS ieS kejej kes eje mLeeveerkejCe eYeeJe, es<eCe, GHeefJeYeepeve,
mecesueve, veJeerveerkejCe SJeb emlegleerkejCe kes Ske ceen kes Yeerlej F&efkeJeer Meseme& kes
efJeefvecee kes mebyebOe ceW peevekeejer kes meeLe-meeLe DeYeemeer kebHeveer meefeJe mes eleske
ceen ceW Ske eceeCe He$e eeHle efkeee peelee nw~ kes 30 efoveeW kes Yeerlej peneB
FefkeJeer Mesej meteerye nQ, DeLee&le en eceeCe He$e esef<ele efkeS peeles nQ, leLee
mebeeueke ceb[ue kes mece#e Yeer emlegle efkeee peelee nQ~
v)
As required under clause 47 (c) of the listing agreements entered

into by Bank of India with stock exchanges, a certificate is obtained
every six months from a practising Company Secretary, with regard
to, inter alia, effecting transfer, transmission, sub-division,
consolidation, renewal and exchange of equity shares in the within
one month of the lodgement. The certificate are forwarded to BSE
and NSE, where the equity shares are listed, within 30 days of
issuance and also placed before the Board of Directors.
mesyeer kes HeefjHee meb. [er SJeb meermeer/SHeDeeF&erermeer/meerDeeFDeej - 16 efoveebke 31

efomebyej, 2002 keer MeleeX kes Devegmeej efve#esHeeieejeW kes meeLe kegue eefJe< F&efkeJeer
Mesej Hetbpeer kes meceeOeeve SJeb yeQke Dee@He Fbef[ee keer kegue peejer/eoe F&efkeJeer Hetbpeer
meefnle ele#e He ceW emlegle efkeS peeves kes eeespeve kes meeLe-meeLe DeeYeemeerke
kebHeveer meefeJe keer Hece& eje efleceener DeeOeej Hej Ske meefeJeere uesKee-Hejer#ee
efjHees& keer peeleer nw~ Fme mebyebOe ceW peejer eceeCe He$e efveosMeke ceb[ue kes mece#e emlegle
efkeS peeles nQ SJeb yeerSmeF& SJeb SveSmeF& kees esef<ele efkeS peeles nw peneb yeQke Dee@He
Fbef[ee kes F&efkeJeer Mesej meteerye jnles nQ~
vi) In terms of SEBIs circular
No.D&CC/FITTC/CIR-16 dated
December 31, 2002 a secretarial Audit Report is conducted on a
quarterly basis by a firm of practising company secretary, for the
purpose of, inter alia, reconciliation of the total admitted equity
share capital with the depositaries and in the physical form with
the total issued / paid up equity capital of Bank of India. Certificate
issued in this regard are placed before the Board of Directors and
forwarded to BSE and NSE, where the equity shares of Bank of
India are listed.
56

Means of Communication
mebes<eCe kes meeOeve
efleceener Deewj uesKee Hejeref#ele Jeeef<e&ke HeefjCeece Deewj DeOe&Jeeef<e&ke efJeeere HeefjCeece (iewj- The quarterly and half-yearly financial results (unaudited but subject to
uesKee Hejeref#ele Hejbleg meebefJeefOeke uesKee Hejer#ekeeW keer meceer#ee kes DeOeOeerve) Debespeer ceW limited review by the Statutory Auditors) and audited Annual results
Fkee@vee@efceke eFcme/efyepevesme mQ[[&, HeeFveWefmeeue SkemeHesme, effyepevesme ueeFve Deewj cejeer were published in the Economic Times/Business Standard/ Financial
/Business Line in English, Sakal /Navshakti/Lokmat in Marathi
(#es$eere Yee<ee) ceW mekeeU/veJeMeeqkele/ueeskecele leLee efnboer Yee<ee ceW veJeYeejle eFcme/ Express
(Regional language) and Navbharat Times/Navbharat in Hindi. The results
veJeYeejle meceeeej He$eeW ceW ekeeefMele efkeS ieS~ es HeefjCeece yeQke keer JesyemeeF were also displayed on the Banks website at www.bankofindia.com.
www.bankofindia.com. Hej Yeer eoefMe&le efkeS ieS~ mebmLeeiele efveJesMekeeW kees keer
The presentations made to institutional investors are also available on
ieF& emlegefleeeb Yeer yeQke keer yesJemeeF Hej GHeueyOe nQ~
Banks website.
mesyeer eje eLee Jeebefle SJeb kejejeW kes meteerkejCe ceW me@ke SdkemeeWpe kees ele#e As required by SEBI and in the Listing Agreements, Bank of India, files
emlegleerkejCe SJeb vesMeveue FvHecexef keme meWj (SveDeeFmeer) eje mebHeeseJf ele Dee@ve oer Fuesekf ee^ e@ vf eke its financial and other information online through Corpfiling system in
[ee FvHecexMeve HeeFefuebie SJeb efjêrJeue (F&[erDeeFSHeSDeej) JesyemeeF kes Deefleefjkele addition to the physical submission to the Stock Exchanges and on the
keesjHeHeeFefuebie eCeeueer kes ceeOece mes yeQke Dee@He Fbef[ee DeHeveer efJeeere SJeb Deve peevekeejer Electronic Data Information Filing and Retrival (EDIFAR) website
maintained by the National Informatics Centre (NIC).
Dee@veueeFve eje HeeFue kejlee nw~
efJeeere kesueQ[j - 1 Deewue 2009mes
Financial Calendar: From 1st April, 2009
yeQke kes efJeeere HeefjCeeceeW Hej efJeeej kejves Deewj ueeYeebMe keer
efmeHeeefjMe kejves kes efueS yees[& keer yewke
yegOeJeej, 29 Deewue, 2009
Board Meeting for considering Annual Audited

Accounts of Bank of India and recommendation
of dividend
Wednesday, 29th April, 2009
13JeeR
MeefveJeej, 11 pegueeF&, 2009, eele 11.00 yepes

yeQke Dee@]He Fbef[ee Dee@ef[esefjece, HeOeeve keeee&uee, mej neGme,
Jeeef<e&ke Deece yewke kee efoveeBke, mecee, mLeeve
Date, Time, Venue of 13th Annual General Meeting
Saturday, 11th July, 2009, 11.00 a.m.

Bank of India Auditorium, Head Office Star House,
Bandra Kurla Complex, Bandra (East), Mumbai - 400 051.
Jeeef<e&ke efjHees& kes [eke es<eCe keer leejerKe
10 mes 15 petve, 2009

10th to 15th June, 2009
Posting of Annual Report
yener yebo kejves keer leejerKeW

Book Closure dates
04 pegueeF& mes 11 pegueeF&, 2009

04th July to 11th July, 2009
Hejes#eer Heece& eeHle nesves keer Debeflece leejerKe
meesceJeej, 6 pegueeF&, 2009
Last Date for receipt of proxy forms
Monday, 6th July, 2009
Debeflece ueeYeebMe kes Yegieleeve keer leejerKe (eefo Ieesef<ele ngDee)

Date of payment of final dividend (if Declared)
20 pegueeF&, 2009
20th July, 2009
eLece 3 efleceeefneeW kes efueS iewj-uesKee Hejeref#ele

HeefjCeeceeW Hej efJeeej kejves kes efueS yees[& keer yewke
mebyebefOele efleceener kes Deieues ceen kee

Debeflece meHleen
Board Meeting for considering

Un-audited results for first 3 quarters
Last week of the succeeding month

of the relevant quarter.
me@ke SkemeeWpeeW Hej meteerkejCe

Listing on Stock Exchanges
yeQke kes MesejeW kee yecyeF& me@ke SkemeeWpe efue., vesMeveue me@ke SkemeeWpe Dee@He Fbef[ee efue. ceW meteerkejCe efkeee ieee nw~ me@ke efmeHe ket efvecveevegmeej nQThe shares of the Bank are listed on Bombay Stock Exchange Ltd. and The National Stock Exchange of India Limited. The stock scrip codes are as follows:
yecyeF& me@ke SkemeeWpe efue. (yeerSmeF&)
Bombay Stock Exchange Ltd. (BSE)
532149/BOI
oer vesMeveue me@ke SkemeeWpe Dee@He Fbef[ee efueefces[ (SveSmeF&)
The National Stock Exchange of India Limited (NSE)
BANKINDIA EQ
DeeF&SmeDeeF&Sve eceebke
ISIN Number
Gkele oesveeW me@ke SkemeeWpeeW kees Je<e& 2009-2010 kes efueS Jeeef<e&ke meteerkejCe Meguke kee Yegieleeve kej efoee ieee nw~
INE084A01016
Annual listing fee for 2009-2010 has been paid to both the stock exchanges.
yeQke ves mecee-mecee Hej Jeeve He$e kes mJeHe ceW DeHeefjJele&veere yeeB[ (ejCe I SJeb II Hetbpeer) peejer efkees nQ~ Gmemes mebyebefOele yeesje efvecveevegmeej nw
The Bank has issued Non Convertible Bonds in the nature of Promissory Notes (Tier- I & II Capital) from time to time. The relevant details thereof are as under:
57

yeQke Dee@He Fbef[ee yeeB[dme - ejCe I SJeb ejCe II Hetbpeer efmLeefle eLee 31.03.2009
BANK OF INDIA BONDS TIER I AND TIER II CAPITAL POSITION AS ON 31.03.2009
e=Kb euee kee efJeJejCe

yeersDeesDeeF& e=bKeuee IV-2010
5.88% yeersDeesDeeF& e=bKeuee V-2014
5.90% yeersDeesDeeF& e=bKeuee VI-2014
7.10% yeersDeesDeeF& e=bKeuee VII-2014
7.50% yeersDeesDeeF& e=bKeuee VIII-2014
8.00% yeersDeesDeeF& e=bKeuee IX-2016
9.35% Ge ejCe II e=bKeuee I-2021
11.15% Ge ejCe II e=bKeuee II-2023
10.55% DeeF&Heer[erDeeF& yeeb[ e=bKeuee I
10.45% DeeF&Heer[erDeeF& yeeb[ e=bKeuee 2
kegue
7.25%
kegue cetue
(. kejes[ ceW)
PARTICULARS OF THE ISSUE
TOTAL VALUE
(Rs. in Crores)
7.25% BOI SERIES IV-2010
450.00
5.88% BOI SERIES V-2014
350.00
5.90% BOI SERIES VI-2014
200.00
7.10% BOI SERIES VII-2014
300.00
7.50% BOI SERIES VIII-2014
750.00
8.00% BOI SERIES IX 2016
200.00
9.35% UPPER TIER II SERIESI-2021
732.00
11.15% UPPER TIER II SERIESII-2023
500.00
10.55% IPDI Bonds Series I
400.00
10.45% IPDI Bonds Series 2
100.00
155.00
400.00
TOTAL
4537.00
Fve meYeer yeeB[eW kee vesMeveue me@ke SkemeeWpe Fb.efue. Hej meteerkejCe efkeee ieee nw leLee
yeQke ves me@ke SkemeeWpe kees Je<e& 2009-2010 kee Jeeef<e&ke meteerkejCe Meguke Deoe efkeee
nw~
DeeF&SmeDeeF&Sve veb.
ISIN NO.
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&&
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&
DeeFSveF&
INE084A09043
INE084A09050
INE084A09068
INE084A09076
INE084A09084
INE084A09100
INE084A09118
INE084A09159
INE084A09126
INE084A09134
INE084A09142
INE084A09167
All these bonds are listed on National Stock Exchange of India Ltd and the
Bank has paid the Annual listing fee for 2009-2010 to the Stock
Exchange.
$eCe esCeer efveOee&jCe Credit Ratings

yeQke Dee@He Fbef[ee keer $eCe esCeer efveOee&jCe SpeWmeer eLee 31 ceee&, 2009 efvecveevegmeej nQ
Bank of Indias Credit rating agencies as at March 31st, 2009 are given below:
SpeWmeer Agency
cet[erme FvJesmj meefJe&me (cet[erme)
Rating
yeerSS2
Baa2
Moodys Investor Service (Moodys)
m@v[[& SJeb HetDej (Sme SJeb Heer)
yeeryeeryeer ()
Standard & Poors (S&P)
BBB ()
esef[ Sveeefueefmeme SJeb efjmee& efue. (meerSDeejF&)
meerSDeejF& SSS
Credit Analysis & Research Limited (CARE)
CARE AAA
meeJeefOe pecee keee&ece nsleg efveJesMe metevee SJeb $eCe esCeer efveOee&jCe SpeWmeer (DeeFmeerDeejS)
SceSSS
Investment Information and Credit Rating Agency (ICRA) for Term Deposit Programme
MAAA
yeeb[me nsleg efveJesMe metevee SJeb $eCe esCeer efveOee&jCe SpeWmeer (DeeF&meerDeejS)
SueSS
Investment Information and Credit Rating Agency (ICRA) for Bonds
LAA
meerDeejDeeFSmeDeeFSue (efeefmeue) efue. - yeeb[dme nsleg
SS +
CRISIL Limited - For Bonds
AA+
meerDeejDeeFSmeDeeFSue (efeefmeue) efue. - pecee eceeCe He$e nsleg
Hee1+
P1+
CRISIL Limited - For Certificate of Deposits
efyekeJeke& jsefbime Fbef[ee ee.efue. - FMetDej jsefbie
yeer[yuetDeej SSS+
Brickwork Ratings India Pvt. Limited-Issuer Rating
BWR AAA+
efyekeJeke& jsefbime Fbef[ee ee.efue. - yeeb[dme nsleg
yeer[yuetDeej SSS+
Brickwork Ratings India Pvt. Limited-For Bonds
BWR AAA+
58

MesejeW kee DecetleeakejCe
yeQke kes MesejeW kee uesve-osve DeefveJeee& He mes kesJeue Decetle& (ef[ces) He ceW efkeee peelee
nw~ yeQke ves MesejeW kes DecetleeakejCe kes efueS oesveeW efve#esHeeieejeW eLee je<êre eefleYetefle
efve#esHeeieej efue. (SveSme[erSue) SJeb keWere efve#esHeeieej mesJeeSB (Fbef[ee) efue. (meer[erSmeSue)
kes meeLe mecePeewlee efkeee nw~
MesejOeejkeeW kee eLee efoveebke 31/03/2009 kees ele#e SJeb Decetle& He ceW Oeeefjle
MesejeW kee yeesje Fme ekeej nw
cetle&/ele#e
SveSme[erSue
meer[erSmeSue
kegue

Dematerialisation of Shares
The Banks shares are being traded compulsorily in Demat form only.
The Bank has entered into agreements with both the Depositories viz.
National Securities Depositories Ltd. (NSDL) and Central Depository
Services (India) Ltd. (CDSL) for dematerialization of shares.
Particulars of shares in Demat and Physical form held by the
shareholders as of 31/03/2009 are as under:
MesejOeejkeeW keer mebKee
MesejeW keer mebKee
No. of share holders
No. of shares
131884
20437370
3.89
NSDL
75453
161899196
30.83
CDSL
28252
342838734
65.28
Total
235589
525175300
100.00
Physical
MesejOeejCe kee %
% shareholding
eLee efo. 31.03.2009 kees MesejOeeefjlee kee mJeHe

SHAREHOLDING PATTERN AS ON 31.03.2009
(I)
(I)
(ke) MesejOeeefjlee mJeHe oMee&vesJeeuee efJeJejCe

(a)
Statement showing Shareholding Pattern
Je<e& meceeefHle 31-03-2009

Year ended 31-03-2009
eJeie&
ket
MesejOeejkeeW kee eJeie&
Category of Shareholders
Category
Code
MesejOeejkeeW
keer
mebKee
MesejeW
keer
mebKee
ef[ces mJeHe
ceW MesejeW
keer mebKee
kegue MesejeW keer mebKee Hej

kegue MesejOeeefjlee
kee eefleMele
yebOeke DeLeJee
Yeejemle Mesej
Number of
Shareholders
Total No.
of shares
Number of
shares held
in demated
Total shareholding
as a percentage of
total number of
shares
Shares pledged
or otherwise
encumbered
form
(A)
(1)
(a)
(b)
(c)
(d)
(e)
(2)
(a)
(b)
eJele&ke Deewj eJele&ke mecetn

keer MesejOeeefjlee
Yeejleere
Jeefkeleiele/efn.De.He.
kesv/jepe mejkeej
keejHeesjs efvekeee
efJeeere mebmLeeSb/yeQke
keesF& Deve (efveefo&< kejW)
GHe-pees[ (ke)(1)
efJeosMeer
DeefveJeemeer Jeweefkeleke/
efJeosMeer veeieefjke
keejHeesjs efvekeee
kes eefleMele kes

He ceW
Mesejes
keer mebKee
As a percentage
of
No. of
shares
(ke+Ke)
(ke+Ke+ie)
(A+B)
(A+B+C)
% ces
As a
%
Shareholding of Promoter
and Promoter Group
Indian
Individuals/H.U.F
Cental/State Government(s)
338580000
338580000
64.47
64.47
Bodies Corporate
Financial Institutions/Banks
Any Other (specify)
Sub - Total (A)(1)
338580000
338580000
64.47
64.47
Foreign
Non Resident Individuals/
Foreign Nationals
Bodies Corporate
59

eJeie&
ket
MesejOeejkeeW kee eJeie&
Category of Shareholders
Category
Code
MesejOeejkeeW
keer mebKee
MesejeW keer
mebKee
ef[ces mJeHe
ceW MesejeW
keer mebKee

kegue MesejOeeefjlee
kee eefleMele
yebOeke DeLeJee
Yeejemle Mesej
Number of
Shareholders
Total No.
of shares
Number of
shares held
in demated
Total shareholding
as a percentage of
total number of
shares
Shares pledged
or otherwise
encumbered
form
kes eefleMele kes

He ceW
As a percentage
of
(c)
(d)
(B)
(1)
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(2)
(a)
(b)
(c)
(C)
mebmLeeve
GHe-pees[ (ke)(2)
eJele&ke Deewj eJele&ke mecetn keer
kegue Oeeefjlee
(ke)=(ke)(1)+(ke)(2)
meeJe&peefveke MesejOeeefjlee
mebmLeeve
cetegDeue Heb[/eterDeeF
efJeeere mebmLeeSb/yewbke
keWere/jepe mejkeej
Gece Hetbpeer efveefOe
yeercee kebHeefveeeB
efJeosMeer mebmLeeiele efveJesMeke
efJeosMeer Gece Hetbpeer efveJesMeke
GHe-pees[ (Ke)(1)
iewj mebmLeeSB
keejHeesjs efvekeee
Jeefkeleiele
i) HeS 1 ueeKe leke meeceeve
Mesej Hetbpeer Oeejke
ii) HeS 1 ueeKe mes DeefOeke
meeceeve Mesej Hetbpeer Oeejke
DeesJejmeerpe keejHeesjs efvekeee
DeefveJeemeer Jeefkeleiele
keesF& Deve (iewj-mJeosMeer kebHeefveeeB)
GHe-pees[ (Ke)(2)
kegue meeJe&peefveke MesejOeeefjlee
(Ke)=(Ke)(1)+(Ke)(2)
kegue (ke)+(Ke)
kemesef[eve eje Oeeefjle Mesej
Deewj efpemekes efJe ef[Hee@efpejer
jmeeroW peejer keer ieF& nQ
kegue pees[ (ke)+(Ke)+(ie)
No. of
shares
(ke+Ke)1
(ke+Ke+ie)
(A+B)1
(A+B+C)
As a
%
Institutions
Any Other (specify)
Sub - Total (A)(2)
Total holding of Promoter and

Promoter Group
(A)=(A)(1)+(A)(2)
338580000
338580000
64.47
64.47
Mutual Fund/UTI
52
7159679
7158979
1.36
1.36
Financial Institutions/Banks
40
7950304
7949504
1.51
1.51
Central/State Government(s)
750
750
0.00
0.00
Venture Capital Funds
18
52149344
52149344
9.93
9.93
220
75235493
75229993
14.33
14.33
Public Shareholding
Institutions
Insurance Companies
Foreign Institutional Investors
Foreign Venture Capital Investors
331
142495570
142488570
27.13
27.13
1956
6362908
5922808
1.21
1.21
231374
33619999
14730229
6.40
6.40
35
1085864
1061864
0.21
0.21
Sub-Total (B)(1)
Non Institutions
Bodies Corporate
Individuals
i)
Holding nominal share

capital up to Rs. 1 lakh
ii) Holding nominal share capital
in excess of Rs. 1 lakh.

Any Other (specify)
Overseas Corporate Bodies
Non Resident Individuals
Any Other (Non Domestic Cos.)
18100
18100
0.00
0.00
1886
2750859
1936359
0.53
0.53
262000
0.05
0.05
235257
44099730
23669360
8.40
8.40
(B)=(B)(1)+(B)(2)
235588
186595300
166157930
35.53
35.53
TOTAL (A)+(B)
235589
525175300
504737930
100.00
100.00
0.00
0.00
235589
525175300
504737930
100.00
100.00
Sub-Total (B)(2)
Total Public shareholding
Shares held by Custodians

and against which Depository
Receipts have been issued
GRAND TOTAL (A)+(B)+( C)
60

(I) (Ke) `èJele&ke Deewj eJele&ke mecetn'' eJeie& mes mebyebefOele JeefkeleeeW keer MesejOeeefjlee oMee&ves Jeeuee efJeJejCe
(I) (b) Statement showing Shareholding of persons belonging to the category
`èJele&ke SJeb eJele&ke mecetn''

Promoter and Promoter Group

e.meb.
Sr.
No.
MesejOeejke kee veece
Name of the shareholder
MesejeW keer mebKee

eefleMele Mesej
(DeLee&le GHeeg&kele Hewje (1)
(ke) kes efJeJejCe kes Devegmeej
(ke)+(Ke)+(ie) kee kegue pees[)
Number of
shares
Shares as a percentage
of total number of
shares (i.e. Grand total
of (A)+(B)+(C) indicated
in statement at para
(I)(a) above)
yebOeke DeLeJee Yeejemle Mesej

Shares pledged or otherwise
encumbered
MesejeW keer
mebKee
kes
He ceW
%
kegue pees[
(ke+Ke+ie)
kes % kes He
ceW GHe Keb[
(l)(a) Devegmeej
Number of
Shares
As a %
%
As a % of
grand total
(A+B+C)
sub_clause
(l)(a)
Yeejle kes je<^Heefle
PRESIDENT OF INDIA
338580000
64.47
338580000
64.47
kegue
Total
(I) (ie) ``Heeefyueke'' eJeie& mes mebyebeOf ele JeefkeleeeW keer MesejOeeefjlee oMee&ves Jeeuee efJeJejCe
(I) (c) Statement showing Shareholding of persons belonging to the category
kegue Mesejes ceW mes 1 eefleMele mes DeefOeke Mesej OeejCe kejves Jeeues
Public and holding more than 1% of the total number of shares
e.meb.
Sr.
No.
Name of the shareholder
MesejeW keer mebKee
Number of
shares
33633447
6.40
9526929
1.81
5485432
1.04
48645808
9.25
meer.Sme.Sue.S. cee@efjefMeeme efue.

CSLA MAURITIUS LIMITED
Shares as a percentage
of total number of
shares (i.e. Grand total
of (A)+(B)+(C) indicated
in statement at para
(I)(a) above)
Yeejleere peerJeve yeercee efveiece

LIFE INSURANCE CORPORATION
OF INDIA

eefleMele Mesej
(DeLee&le GHeeg&kele Hewje (1)
kee@HLee@ue ceeefjefMeeme F&vJesmceW efue.

COPTHALL MAURITIUS
INVESTMENT LIMITED
kegue
Total
61
(I) (Ie) uee@ke efkeS ieS MesejeW kes yeewjs oMee&vesJeeuee efJeJejCe
(I) (d) Statement showing details of locked-in shares

e.meb.
Sr. No. Name of the shareholder
Metve NIL
uee@ke efkeS ieS MesejeW

keer mebKee
kegue MesejeW keer mebKee kee

uee@ke efkeS ieS MesejeW kee
eefleMele (DeLee&le GHeeg&kele Hewje (1)
Number of
locked-in
shares
Locked-in shares as a
percentage of total
number of shares
{i.e.Grand Total of
(A)+(B)+(C) indicated
in Statement at para
(I)(a) above}
Metve NIL
Metve NIL
(II) (ke) ef[Hee@efpejer jmeeroeW ([erDeej) kes yeewjs oMee&ves Jeeuee efJeJejCe
(II) (a) Statement showing details of Depository Receipts (DRs)

Year ended : 31-03-2009
e.meb.
Sr. No.
yekeeee [erDeej kee

mJeHe
(S[erDeej, peer[erDeej,
Sme[erDeej Deeefo)
yekeeee [erDeej keer

mebKee
yekeeee [erDeej kes He ceW

jKes ngS MesejeW keer mebKee
kegue MesejeW keer mebKee kee eefleMele [erDeej kes

He ceW yekeeee jKes Mesej (DeLee&led GHeeg&kele Hewje (1)
Type of
outstanding DR
(ADRs, GDRs,
SDRs, etc.)
Number of
outstanding
DRs
Number of
shares
underlying
outstanding
DRs
Shares underlying
outstanding DRs as a
percentage of total number of
shares {i.e.Grand Total of
(A)+(B)+(C) indicated in
Statement at para (I)(a) above}
Metve NIL
Metve NIL
Metve NIL
Metve NIL
(II) (ke) OeejCe keer ngF& ef[Hee@efpejer jmeeroW ([erDeej) oMee&ves Jeeuee efJeJejCe
(II) (a) Statement showing holding of Depository Receipts (DRs)
peneb Hej kegue MesejeW kes 1% mes DeefOeke Mesej jKes ngS nQ
where underlying shares are in excess of 1% of the total number of shares

e.meb.
Sr. No.
[erDeej Oeejke kee veece
yekeeee [erDeej
kee mJeHe
(S[erDeej, peer[erDeej
Sme[erDeej Deeefo)
yekeeee jKes ngS

[erDeej MesejeW keer mebKee
kegue MesejeW keer mebKee kee eefleMele [erDeej kes

He ceW yekeeee jKes Mesej (DeLee&led GHeeg&kele Hewje (1)
Name of the
DR holder.
Type of
outstanding
DR
(ADRs,
GDRs,
SDRs, etc.)
Number of
shares
underlying
outstanding
DRs
Shares underlying
outstanding DRs as a
percentage of total number of
shares {i.e. Grand Total of
(A)+(B)+(C) indicated in
Statement at para (I)(a) above}
Metve NIL
62

eLee efoveebke 31 ceee&, 2009 kees MesejOeeefjlee kee mebefJelejCe
Distribution of Shareholdings as on 31st March, 2009
Oeeefjle FefkeJeer MesejeW keer mebKee

No. of Equity Shares held
Heesefueees Folio
mebKee
Mesej Shares
eefleMele
Nos.
mebKee
eefleMele
Nos.
Up to 500 leke
228640
97.04
28395293
5.41
501 mes to 1000
4864
2.07
3453819
0.66
1001 mes to 5000
1489
0.64
3208258
0.61
5001 mes to 10000
175
0.07
1309710
0.25
10001 SJeb
421
0.18
488808220
93.07
235589
100.00
525175300
100.00
DeefOekelece
vetvelece
MesejeW kes uesve-osve

keer cee$ee
Highest
Rs.
Lowest
Rs.
Volume of
shares traded
Fmemes DeefOeke & above
kegue Total
Mesej cetue/cee$ee
Share Price/Volume
SveSmeF& ceW ceeefmeke He mes Ge SJeb efvecve YeeJe (keessMeve) SJeb MesejeW kes uesve-osve keer cee$ee efvecveevegmeej nwThe monthly high and low quotation and the volume of Shares traded on NSE are as under:
DeJeefOe
Period
Deewue, 2008
ceF&, 2008
petve, 2008
pegueeF&, 2008
Deiemle, 2008
efmelebyej, 2008
Deketyej, 2008
veJebyej, 2008
efomebyej, 2008
peveJejer, 2009
HejJejer, 2009
ceee&, 2009
eLee 31.03.2009 kees uesKee yeboer cetue
yeepeej HetbpeerkejCe
April, 2008
351.50
253.10
36834736
May, 2008
368.00
284.00
33012657
June, 2008
307.00
206.15
59840588
July, 2008
304.35
189.35
63983866
August, 2008
369.25
248.00
54955450
September, 2008
299.95
260.00
60880471
October, 2008
312.80
195.00
65027103
November, 2008
292.90
223.50
49602590
December, 2008
310.50
228.10
43206688
January, 2009
309.00
224.15
37849574
February, 2009
258.90
206.65
25956543
March, 2009
235.70
179.00
53637976
. Rs. 219.40 (SveSmeF& NSE)

. Rs. 11,522 kejes[ Crore
Closing Price as on 31.03.2009

Market Capitalisation
JeeHekelee DeeOeej Jeeues mebkeslekeeW keer leguevee ceW keee&evf e<Heeove

Performance in Comparison to Broad Bases Indices
yeQke Dee@He Fbef[ee kee Mesej cetue leLee efveHeer
yeQke Dee@He Fbef[ee kee Mesej cetue SJeb meWmeskeme
BANK OF INDIA SHARE PRICE AND NIFTY

Ssefleneefmeke me@ke ee& Historical Stock Chart 1.4.2008-31.3.2009
BANK OF INDIA SHARE PRICE AND SENSEX

HISTORICAL STOCK CHART 1.4.2008-31.3.2009
63
keeHeexjs efveeb$eCe kes DeefveJeee& DevegyebOe kes DevegHeeueve kee eceeCeHe$e
Certificate of compliance of mandatory stipulations of Corporate

Governance
Mesej yeepeej kes meeLe meteerkejCe kejej keer MeleeX kes Devegmeej DeefveJeee& DevegyebOe kes
DevegHeeueve mes mebyebefOele yeQke kes meebefJeefOeke uesKee Hejer#ekeeW kes eje peejer eceeCeHe$e mebueive
efkeee ieee nw~
meteerye mecePeewlee kes Keb[ 49 kes Devegueiveke-1[er ceW efveOee&efjle efvecveefueefKele iewjDeefveJeee& DeeJeMekeleeDeeW kees yeQke ves DeHeveeee nw
(i)
(ii)
(iii)
(iv)
The certificate issued by the Statutory Auditors of the Bank, regarding

compliance of mandatory stipulations of Corporate Governance in terms
of the Listing Agreement with the Stock Exchange is attached.
The Bank has adopted the following non-mandatory requirements
set out in Annexure-1D to the Clause 49 of the Listing Agreement.
yeQke kes efveosMeke ceb[ue kes mJeleb$e efveosMekeeW kes keee&keeue keer DeJeefOe 9 Je<eex mes
DeefOeke veneR nesleer~
yeQke ves 4 efveosMekeeW kes ceb[ue mlejere Heeefjeefceke meefceefle kee ieve efkeee nw~ Jen
meYeer iewj-keee&Heeueke efveosMeke nQ~
(i)
The tenure of Independent Directors on the Board of the Bank is not

exceeding in the aggregate, a period of nine years.
(ii)
The Bank is having a Board Level remuneration committee of 4

directors. All of them are Non-Executive directors.
yeQke efyeveeMele& efJeeere efJeJejCeer eCeeueer keer Deesj ye{ jne nw~
(iii) The Bank is moving towards a regime of unqualified financial

statements.
eeefvele iewj-keee&Heeueke efveosMekeeW kes keee&efve<Heeove kes cetueebkeve kes efueS yeQke
ves ceb[ue mlejere veeceebkeve meefceefle kee ieve efkeee nw~ Fme meefceefle kes meboYe& kes
efveyebOeve jeêreke=le yeQkeeW kes ceb[ue kes eeefvele efveosMekeeW nsleg -ogmle Deewj
Gefele- ceeveob[ Yeejleere efj]peJe& yeQke kes Devegmeej nw~
(iv) The Bank is formed a Board level Nomination Committee to evaluate

the performance of elected Non-Executive directors. The terms of
reference of the committee is as per the Reserve Bank of Indias
directions of Fit & Proper Criteria for elected Directors on the
Board of Nationalised Banks.
DeeYeej
ACKNOWLEDGEMENT
yees[&, Yeejle mejkeej Yeejleere efjpeJe& yeQke SJeb Yeejleere HeefleYetefle SJeb efJeefvecee yees[& kes
Heefle Gvekes eLeesefele ceeie&oMe&ve leLee meneelee kes efueS DeHeveer ke=le%elee %eeefHele kejlee nw~
eer kes.Deej. keecele (YetleHetJe& - keee&Heeueke efveosMeke), eer yeer. F&MJejve, [e. HeYee
leeefJeee[, eer yeer.yeer keewpeueieer, yeQke kes mecemle efveosMekeeW Deewj efpevneWves Je<e& kes oewjeve
Heo es[ efoee nw ~ keer mesJeeDeeW SJeb meneesie nslegg yees[& DeHevee DeeYeej Heke kejlee nw~
yees[& efJeefee mebmLeeDeeW SJeb mebHeke&kelee& yeQkees kes Heefle Yeer Gvekes meneesie SJeb meneelee kes
efueS OeveJeeo %eeefHele kejlee nw ~ yees[& ieenkeeW SJeb Mesej OeejkeeW keer Demeerefcele meneelee
nsleg DeeYeej leLee yeQke kes meceie efve<Jeeove kes efueS meHe meomeeW kes Heefle Yeer Gvekeer
meceefHe&le mesJeeDeeW Deewj meneesie kes efueS DeHeveer ke=le%elee %eeefHele kejlee nw~
The Board express its gratitude to the Government of India, Reserve

Bank of India and Securities and Exchanges Board of India for the valuable
guidance and support received from them. The Board places on record its
deep appreciation for the services and contributions made by Shri
K.R.Kamath (Ex-Executive Director), Shri V.Eswaran ,Dr.Prabha
Taviad,Shri V.B.Kaujalgi, all Directors of the Bank, who have relinquished
office during the year. The Board also thanks financial Institutions and
correspondent banks for their co-operation and support. The Board
acknowledges the unstinted support of its customers and shareholders
and also wishes to place on record its appreciation of staff members for
their dedicated services and contribution for the overall performance of
the Bank.
yees[& kes efveosMekeeW kes efueS SJeb Gvekeer Deesj mes
For and on behalf of the Board of Directors
mLeeve cegbyeF&
Place: Mumbai
Date: 30.04.2009
(T.S. Narayanasami)
64

BANK OF INDIA
Iees<eCee
yeQke ves meYeer efveosMekeeW Deewj yeQke kes keesj eyebOeve kes efueS Deeeej mebefnlee efveOee&efjle keer nw, efpemekee meej yeQke keer JesyemeeF Hej efoee
ieee nw~ efveosMekeeW leLee keesj eyebOeve ves efJeeere Je<e& 31 ceee&, 2009 keer meceeefHle kes efueS Deeeej mebefnlee kes DevegHeeueve keer Hegef< keer
nw~
mLeeve cegbyeF&
DECLARATION
The Bank has laid down a Code of Conduct for all the directors and Core Management of the
Bank, the text of which is posted on the Banks website. The Directors and Core Management have
affirmed compliance with the Code of Conduct for the financial year ended 31st March, 2009.
Place : Mumbai
Date : 23.05.2009
(T.S. Narayanasami)
65
keeHeexjs efveeb$eCe Hej uesKee Hejer#ekeeW kee HeceeCeHe$e

AUDITORS CERTIFICATE ON CORPORATE GOVERNANCE
eefle,
meomeieCe,
yeQke Dee@H] e Fbe[f ee,
mej neGme, meer-5, peer-yuee@ke,
yeebe-keguee& mebkegue, yeebe (Het)
cegbyeF& - 400 051.
To The Members of
Bank of India,
Star House, C- 5, G Block,
Bandra-Kurla Complex,
Bandra (E),
Mumbai - 400 051.
yeQke Dee@]He Fbef[ee kes meeLe me@ke SkemeeWpe kes meteerkejCe kejej kes Keb[ 49 ceW
eLee efJeefveefo& keeHeexjs efveeb$eCe keer Meleex kee 31 ceee&, 2009 kees meceeHle Je<e& kes
efueS yeQke eje efkeS DevegHeeueve kee nceves Hejer#eCe efkeee nw~
We have examined the compliance of conditions of Corporate

Governance by Bank of India for the year ended 31st March, 2009 as
stipulated in Clause 49 of the Listing Agreement of the said Bank with
stock exchanges.
keeHeexjs efveeb$eCe keer MeleeX kee DevegHeeueve mebyebefOele eyebOeve Jeie& keer efpeccesoejer nw~
keeHeexjs efveeb$eCe keer MeleeX kee DevegHeeueve megefveefMele kejves kes efueS yeQke eje
Debieerke=le keee&eCeeueer leLee Gmekes keeee&vJeeve leke nceeje Hejer#eCe meerefcele Lee~
en uesKee Hejer#ee veneR nw Deewj ve ner yeQke kes efJeeere efJeJejCe Hej cele eoMe&ve nw~
The compliance of conditions of Corporate Governance is the

responsibility of the Management. Our examination was limited to
procedures and implementation thereof, adopted by the Bank for
ensuring the compliance of the conditions of Corporate Governance.
It is neither an audit nor an expression of opinion on the financial
statements of the Bank.
nceejs DeefOecele SJeb Gefele peevekeejer leLee nceejs eeHle mHe<erkejCeeW kes Devegmeej nce
en eceeefCele kejles nQ efke yeQke eje GefuueefKele meteerkejCe kejej ceW efveOee&efjle
keesHeexjs DeefYeMeemeve keer MeleeX kee DevegHeeueve efkeee ieee nw~
In our opinion and to the best of our information and according to the
explanations given to us, we certify that the Bank has complied with
the conditions of Corporate Governance as stipulated in the above
mentioned Listing Agreement.
Yeejleere meveoer uesKeekeej mebmLeeve eje peejer ceeie&oMe&ke efHHeCeer kes DeHes#eevegmeej
nce en eceeefCele kejles nQ efke MesejOeejke leLee efveJesMeke efMekeeele efveJeejCe
meefceefle eje jKes ieS efjkee[& kes Devegmeej yeQke kes efKeueeHe keesF& Yeer efveJesMeke
efMekeeele Ske ceen mes DeefOeke DeJeefOe leke uebefyele veneR nw~
As required by the Guidance Note issued by the Institute of Chartered

Accountants of India, we have to state that no investor grievance is
pending for a period exceeding one month against the Bank as per the
records maintained by the Shareholders and Investors Grievance
Committee.
nce en Yeer kenles nQ efke en DevegHeeueve yeQke keer YeeJeer ueeYeeolee kes yeejs ceW Deewj
efpeme o#elee Deewj eYeeJeMeeruelee mes eyebOeveJeie& ves yeQke kes keee&keueeHeeW kee mebeespeve
efkeee nw Gmekes yeejs ceW Deeeemeve veneR nw~
ke=les efce$ee kegb[t SC[ yeemet
ke=les yeesjkej SC[ cegpegceoej
meveoer uesKeekeej
meveoer uesKeekeej
(Heer. Heesoej)
(osJeebie JeeIeeveer)
Yeeieeroej
Yeeieeroej
meome mebKee 51063
meome mebKee 109386
ke=les Heer. meer. ceesoer SC[ keb.
meveoer uesKeekeej
(ekeeMe ceesoer)
Yeeieeroej
meome mebKee 017622
ke=les S. kes. peer. SC[ DemeesefmeSme

meveoer uesKeekeej
(njefJeboj efmebn)
Yeeieeroej
meome mebKee 87889
ke=les Jeer. jecemJeeceer Deej SC[ keb.

meveoer uesKeekeej
([er. Jeer peejeceve)
Yeeieeroej
meome mebKee 14050
cegbyeF&
30 DeHewue, 2009
ke=les megbojce Sv[ eerefveJeemeve

meveoer uesKeekeej
(meer. vejsMe)
Yeeieeroej
meome mebKee 28684
We further state that such compliance is neither an assurance as to the

future viability of the Bank nor the efficiency or effectiveness with
which the Management has conducted the affairs of the Bank.
For Mitra Kundu & Basu
Chartered Accountants
For Borkar & Muzumdar

(P. Podder)
Partner
Membership No. 51063
(Dewang Vaghani)
Partner
For P.C. Modi & Co.

For A.K. G. & Associates

(Prakash Modi)
Partner
(Harvinder Singh)
Partner
For V. Ramaswamy Iyer & Co. For Sundaram & Srinivasan
(D. V. Jayraman)
Partner
(C. Naresh)
Partner
Mumbai :
30th April, 2009
66
legueve He$e
ueeYe SJeb neefve uesKee
vekeoer eJeen efJeJejCeer
Deewj
uesKee Hejer#ekeeW keer efjHees&
2008-09
Balance Sheet
Profit & Loss Account
Cash Flow Statement
and
Auditors' Report
2008-09
67
31 ceee&, 2009 keer efmLeefle kes Devegmeej legueve-He$e

BALANCE SHEET AS AT 31st MARCH, 2009
(000s es[s
Devegmeteer mebKee
Hetbpeer Deewj oseleeSb
I.
Hetbpeer
Deejef#eefleeeB Deewj DeefOees<e
peceejeefeeeB
GOeej
Deve oseleeSB leLee HeeJeOeeve
pees[
II.
DeeefmleeeB
vekeoer Deewj es<e

Yeejleere efj]peJe& yeQke ceW
yeQkees ceW es<e Deewj ceebie Hej
leLee DeuHe metevee Hej HeeHe Oeve
efveJese
Deefiece
Deeue DeeefmleeeB
Deve DeeefmleeeB
pees[
Deekeefmceke oseleeSB
Jemetueer kes efueS efyeue
I.
Shedule
No
eLee As at
31-03-2009
. (Rs.)
eLee As at
31-03-2008
. (Rs.)
1
2
3
4
5
5259146
129690067
1897084797
94869763
128113898
5259146
100634764
1500119812
71724490
110561565
2255017671
1788299777
89152845
117418505
7
8
9
10
11
128459711
526071791
1429093738
25319347
56920239
59755389
418028767
1134763264
24260671
34073181
2255017671
1788299777
1222665860
114907372
1494889837
80945798
CAPITAL AND LIABILITIES

Capital
Reserves & Surplus
Deposits
Borrowings
Other Liabilities and Provisions
TOTAL
II.
ieS nQ Omitted)
ASSETS
Cash and balances with
Reserve Bank of India
Balances with Banks and
money at call and short notice
Investments
Advances
Fixed Assets
Other Assets
TOTAL
Contingent Liabilities
Bills for Collection
12
THej yeleeF& ieF& DevegmetefeeeB legueve-He$e kee DeefYevve Debie nQ~

The Schedules referred to above form an integral part of the Balance Sheet.
yeQkekeejer efJeefveeceve DeefOeefveece 1949 keer leermejer Devegmeteer kes Heece& `S' kes Devegmeej legueve-He$e leweej efkeee ieee nw~
The Balance Sheet has been prepared in conformity with Form A of the Third Schedule to the Banking Regulation Act, 1949.
efveoseke DIRECTORS
er. Sme. veejeeCemeeceer
DeOe#e SJeb HeyebOe efveoseke
T. S. Narayanasami
yeer. S. eYeekej
keee&Heeueke efveoseke
B. A. Prabhakar
Executive Director
leCe yepeepe
S.Jeer. mejosmeeF&
Tarun Bajaj
A. V. Sardesai
kes. kes. iegHlee

K. K. Gupta
kes. Sme. mebHele
FbsMe Jeer. efmebn
[e@. Meebleeyesve eeJe[e
K. S. Sampath
Indresh V. Singh
Dr. Shantaben Chavda
jecesMJej emeeo
S. kes. ceesleeeo
Sce. Sve. ieesHeerveeLe
Rameshwar Prasad
A. K. Motayed
M. N. Gopinath
ekeeMe Heer. ceeuee
Heer. Sce. efmejepegerve
Prakash P. Mallya
P. M. Sirajuddin
mece efleefLe kes DevegmejCe ceW nceejer efjHees& mebueive nw~

In terms of our report of even date attached
efce$ee kegb[t SC[ yeemet
yeesjkej SC[ cegpegceoej
Heer. meer. ceesoer SC[ keb.
meveoer uesKeekeej
meveoer uesKeekeej
meveoer uesKeekeej
Sce. vejW
Mitra Kundu & Basu

Borkar & Muzumdar

(Heer. Heesej)
(ekeeMe ceesoer)
M. Narendra
Executive Director
(P. Podder)
Yeeieeroej Partner
meomelee meb. 51063
(Devang Vaghani)
Yeeieeroej Partner
meomelee meb. 109386
(Prakash Modi)
Yeeieeroej Partner
A.K.G. & Associates

V. Ramaswamy Iyer & Co.

Sundaram & Srinivasan

(Harvinder Singh)
Yeeieeroej Partner
meomelee meb. 87889
(D. V. Jayaraman)
Yeeieeroej Partner
meomelee meb. 14050
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 28684
S. kes. peer. SC[ SmeesefmeSdme

meveoer uesKeekej
(njeEJeoj eEmen)
cegbyeF&, 29 DeHewue, 2009

Mumbai, 29th April, 2009
Jeer. jeceemJeeceer Deej SC[ keb.

meveoer uesKeekej
([er. Jeer. peejeceve)
68
P. C. Modi & Co.

megob jce SC[ eerevf eJeemeve

meveoer uesKeekej
(meer. vejsMe)
31 ceee&, 2009 keer efmLeefle kes Devegmeej ueeYe SJeb neefve Keelee
PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31st MARCH, 2009
(000s es[s
Devegmeteer mebKee
Schedule
No.
I.
II.
III.
IV.
Deee
Deefpe&le yeepe
Deve Deee
pees[
Jee
Jee efkeee ieee yeepe

Heeeueveiele Jee
HeeJeOeeve Deewj DeekeefmcekeleeSb
pees[
ueeYe
Je<e& kee efveJeue ueeYe

pees[ ueeYe Deeies ueeee ieee
pees[
efJeefveeesie
keevetveer Deejef#eefle kees DeblejCe

jepemJe Deejef#eefle kees DeblejCe
Hetbpeer Deejef#eefle kees DeblejCe
efJeMes<e Deejef#eefle kees DeblejCe-kejWmeer mJewHe
Debleefjce ueeYeebe (ueeYeebe kejs meefnle)
Debelf ece ueeYeebe (ueeYeebe kej meefnle)
Deeekej DeefOeefveece, 1961 keer Oeeje 36(1)
(viii) kes Debleie&le efJees<e Deejef#eefle
ueeYe neefve Keeles ceW Mes<e
pees[
Heefle esej GHeepe&ve (.)
INCOME
Interest earned
Other income
TOTAL
II. EXPENDITURE
Interest expended
Operating expenses
Provisions and Contingencies
TOTAL
III. PROFIT
Net Profit for the year
Add: Profit brought forward
TOTAL
IV. APPROPRIATIONS
Transfer to Statutory Reserve
Transfer to Revenue Reserve
Transfer to Capital Reserve
Year ended
31-03-2009
ieS nQ Omitted)
Year ended
31-03-2008
kees meceeHle Je<e& nsleg

. (Rs.)
kees meceeHle Je<e& nsleg

. (Rs.)
13
14
163,473,579
30,518,627
193,992,206
123,552,212
21,169,261
144,721,473
15
16
108,484,531
30,939,633
24,494,579
163,918,743
81,259,517
26,449,874
16,918,056
124,627,447
30,073,463
0
30,073,463
20,094,026
5,417,591
25,511,617
8,000,000
9,974,714
5,692,579
(9,261)
1,843,287
3,072,144
1,500,000
0
30,073,463
7,000,000
15,096,101
428,209
29,594
0
2,457,713
500,000
0
25,511,617
57.26
40.83
I.
Transfer (from)/to Special Reserve - Currency Swap
Interim Dividend (including dividend tax)

Final Dividend (including dividend tax)
Special Reserve u/s Sec 36(1) (viii) of Income Tax Act, 1961
Balance in Profit and Loss Account
TOTAL
Earnings Per Share (Rs.)
THej yeleeF& ieF& DevegmetefeeeB ueeYe-neefve Keeles kee DeefYevve Debie nQ ~

The schedules referred to above form an integral part of the Profit and Loss Account
yeQkekeejer efJeefveeceve DeefOeefveece 1949 keer leermejer Devegmeteer kes Heece& `yeer' kes Devegmeej ueeYe neefve Keelee leweej efkeee ieee nw ~
The Profit and Loss Account has been prepared in conformity with Form B of the Third Schedule to the Banking Regulation Act, 1949.
efveoseke DIRECTORS

T. S. Narayanasami
yeer. S. eYeekej
leCe yepeepe
S.Jeer. mejosmeeF&
Tarun Bajaj
A. V. Sardesai
K. K. Gupta
kes. Sme. mebHele
FbsMe Jeer. efmebn
K. S. Sampath
Indresh V. Singh
jecesMJej emeeo
S. kes. ceesleeeo
Rameshwar Prasad
A. K. Motayed
M. N. Gopinath
ekeeMe Heer. ceeuee
Prakash P. Mallya
kes. kes. iegHlee
P. M. Sirajuddin
mebueive nw~
mece efleefLe kes DevegmejCe ceW nceejer efjHees&

meveoer uesKeekeej
meveoer uesKeekeej

meveoer uesKeekeej
Sce. vejW
Mitra Kundu & Basu

Borkar & Muzumdar

P. C. Modi & Co.

(Heer. Heesej)
(ekeeMe ceesoer)
M. Narendra
Executive Director
(P. Podder)
Yeeieeroej Partner
meomelee meb. 51063
(Devang Vaghani)
Yeeieeroej Partner

meveoer uesKeekej
(Prakash Modi)
Yeeieeroej Partner
megbojce SC[ eerefveJeemeve

meveoer uesKeekej
A.K.G. & Associates

(njeEJeoj eEmen)

([er.Jeer. peejeceve)

(Harvinder Singh)
Yeeieeroej Partner
meomelee meb. 87889
(D. V. Jayaraman)
Yeeieeroej Partner
meomelee meb. 14050
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 28684
B. A. Prabhakar
Executive Director

meveoer uesKeekej

69
(meer. vejsMe)
legueve-He$e keer DevegmetefeeeB
(000s es[s
SCHEDULES TO THE BALANCE SHEET
Devegmeteer - 1 Hebtpeer
HeeefOeke=le
Heleske Hees 10 kes 1,50,00,00,000 FefkeJeer esej
peejer Deewj DeefYeoe
52,63,52,600 FefkeJeer esej (efJeiele Je<e&
52,63,52,600) efpeveceW keW mejkeej eje Oeeefjle
. 10 kes . 338.58 kejes[ (efJeiele Je<e&
. 338.58 kejes[) kes 33,85,80,000 HetCe& Heoe
FefkeJeer esej (efJeiele Je<e& 33,85,80,000) eeefceue nQ~
kegue
Heoe Hetbpeer
52,51,75,300 HetCe&le Heoe (efJeiele Je<e&
52,51,74,800) (Den&lee eeHle mebmLeeve efveeespeve
meMeles mebKee cemLeeve kes eje Je<e& kes oewjeve peejer
377,72,600 veS F&efkeJeer esejeW kees efceueekej)
. 10 kes F&efkeJeer Mesej
pees[W peyle esejeW kees jeefMe
kegue
Devegmeteer - 2 Deejef#eefleeeb Deewj DeefOees<e

keevetveer Deejef#eefleeeB
DeLees<e
Je<e& kes oewjeve HeefjJeOe&ve
pees[ (I)
II. Hetpb eer Deejef#eefleeeb
S) Hegvecet&ueve Deejef#eefle
DeLees<e
I.
eLee As at
31-03-2009
. (Rs.)
SCHEDULE - 1 : CAPITAL
AUTHORISED
1,50,00,00,000 Equity Shares of Rs.10 each
ISSUED AND SUBSCRIBED
52,63,52,600 Equity Shares (Previous year 52,63,52,600)
of Rs.10 each including 33,85,80,000 Equity Shares
(Previous year 33,85,80,000) of Rs. 10 each fully paid up
amounting to Rs. 338.58 crores (Previous year
Rs. 338.58 crores) held by Central Government;
TOTAL
i) ef v eJes M eeW keer r ef y eeer Hej ueeYe -
``HeefjHekeJelee leke Oeeefjle'' DeLeMes<e

pees[s] ueeYe neefve Keeles mes DeblejCe
i) kee GHe-pees[
ii) efJeosMeer cege HeeblejCe Deejef#eefle
DeLeMes<e
pees[ /s IeeSb Je<e& kes oewjeve meceeeespeve (efveJeue)
ii) kee GHe-pees[
iii) efJeMes<e Deejef#eefle-cege mJewHe
DeLeMes<e
pees[ /s IeeSb ueeYe neefve Keeles mes DeblejCe
iii) kee GHe-pees[
kegue (B)
pees[ (II)
III. Mesej eerefceece
DeLeMes<e
Je<e& kes oewjeve HeefjJeOe&ve (keetDeeF&Heer efveie&ce)
pees[s peyle MesejeW kee efJeueesHeve
pees[ (III)
eLee As at
31-03-2008
. (Rs.)
15000000
15000000
5263526
5263526
5263526
5263526
PAID-UP CAPITAL
52,51,75,300 Equity Shares (Previous year 52,51,74,800) of Rs. 10
each fully paid-up including NIL (Previous year 377,72,600 fresh equity
shares issued during the year through Qualified
Institutions Placement)
Add: Amount of Shares forfeited
5251753
7393
5251748
7398
TOTAL
5259146
5259146
27251686
8000000
20251686
7000000
35251686
27251686
17630984
0
0
1494832
(5861)
16692593
528082
550580
17102902
17630984
2210514
5692579
7903093
1782305
428209
2210514
1985207
4425353
6410560
2421575
(436368)
1985207
69859
(9261)
60598
14374251
31477153
40265
29594
69859
4265580
21896564
18455795
0
0
18455795
5235382
13220410
3
18455795
SCHEDULE - 2 : RESERVES & SURPLUS

I. Statutory Reserve :
Opening Balance
Additions during the year
TOTAL ( I )
II. Capital Reserves :

A) Revaluation Reserve :
Opening Balance
Add
/ (Less): Adjustments (Refer note below)
pees[s/(IeeSb)meceeeespeve (veeres efHHeCeer osKeW )*
Add:
Revaluation of Property
pees[s- ceW mebHeefe kee Hegvecet&ueve
Less:
Depreciation on account of revaluation
IeeSb ueeYe Je neefve Keeles ceW meceeeesefpele
adjusted
to Profit and Loss Account
Hegvece&tueebkeve kes keejCe cetueeme
(S) kee pees[

yeer) Deve
ieS nQ Omitted)
Total of (A)
B) Others
i) Profit on sale of Investments - Held to Maturity
Opening Balance
Add: Transfer from Profit and Loss Account
Sub - total of (i)
ii) Foreign Currency Translation Reserve
Opening Balance
Add/ (Less) : Adjustments during the year (Net)
Sub - total of (ii)
iii) Special Reserve - Currency Swaps
Opening Balance
Add / (Less) Transfer to / (from) Profit and Loss Account
Sub - total of (iii)
Total of (B)
TOTAL (II)
III.Share Premium :
Opening Balance
Additions during the year (QIP Issue)
Add: On forfeited shares annulled
TOTAL (III)
70
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 2 Deejef#eefleeeb Deewj DeefOees<e (peejer)
SCHEDULE - 2 : RESERVES & SURPLUS (contd.)
IV. jepemJe Deewj Deve Deejef#eefleeeB
IV. Revenue and Other Reserves :
i)
ii)
jepemJe Deejef#eefleeeB
i)
eLee As at
31-03-2008
. (Rs.)
Revenue Reserve :
DeLees<e
Opening Balance
pees[ W ueeYe SJeb neefve meceeeespeve mes DeblejCe
Add: Transfer from Profit & Loss Appropriations
pees[W Hegvece&tueve Deejef#eleer mes DeblejCe
Add: Transfer from Revaluation Reserve
IV(i) kee GHe pees[
Sub-total of IV(i)
Deeekej DeefOeefveece, 1961 keer Oeeje 36

(1)(viii) kes Debleie&le efJeMes<e Deejef#eleer
DeLees<e
pees[s Je<e& kes oewjeve HeefjJeOe&ve
IV(ii) kee GHe pees[
ieS nQ Omitted)
31330719
16228697
9974714
15096101
5921
41305433
31330719
Opening Balance
1700000
1200000
Add: Additions during the year
1500000
500000
Sub-total of IV(ii)
3200000
1700000
44505433
33030719
129690067
100634764
ii) Special Reserve u/s Sec 36(1)(viii) of Income Tax Act, 1961
TOTAL (IV)
pees[ (IV)
V.
Balance in Profit and Loss Account :
V. ueeYe-neefve Keeles ceW es<e

TOTAL ( I TO V)
pees[ (I mes V)
vees
en meceeeespeve 31 ceee& kees Heeefuele efJeefvecee oj Hej efJeoseer eeKee mes mebyebefOele Deebke[eW kes HeefjJele&ve kes keejCe nw~
Note : The adjustments are on account of conversion of figures relating to foreign branches at the rates of exchange prevailing as at 31st March.
Devegmeteer - 3 peceejeefeeeB
S.
ceeBie pecee
i) yeQkeeW mes
ii) Deve mes
pees[ (I)
I.
II.
III.
SCHEDULE - 3 : DEPOSITS
A. I.
Demand Deposits :
i)
From Banks
2770617
1915034
ii)
From Others
123044827
122813669
TOTAL
125815444
124728703
381936910
334387684
(I)
yeele yeQke pecee
II.
ceereeoer pecee
i) yeQkeeW mes
ii) Deve mes
pees[ (III)
pees[ (S) (I mes III)
III. Term Deposits :
yeer. i) Yeejle ceW eeKeeDeeW keer peceejeefeeeB

ii) Yeejle kes yeenj keer eeKeeDeeW keer
peceejeefeeeB
pees[ (yeer)
Savings Bank Deposits
i)
From Banks
75946281
55602715
ii)
From Others
1313386162
985400710
TOTAL
1389332443
1041003425
1897084797
1500119812
1594867700
1254158646
302217097
245961166
1897084797
1500119812
(III)
TOTAL A (I TO III)
B.
i)
Deposits of branches in India
ii)
Deposits of branches outside India

TOTAL (B)
71
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 4 GOeej
I. Yeejle ceW GOeej
Yeejleere efj]peJe& yeQke

Deve yeQke
Deve mebmLeeSb Deewj DeefYekejCe
pees[ (I)
i)
ii)
iii)
eLee As at
31-03-2008
. (Rs.)
0
0
37599352
0
2000000
30643091
TOTAL (I)
37599352
32643091
II. Borrowings outside India
57270411
39081399
pees[ (I mes II)
TOTAL ( I TO II )
94869763
71724490
THej meefcceefuele Heelf eYetle GOeej
Secured borrowings included in above
10365208
12377903
561231
7120754
6364379
(a) 90 Months issue : Nov - 2002
4500000
4500000
(b) 123 Months issue : Jan - 2004
3500000
3500000
(c) 121 Months issue : Mar - 2004
2000000
2000000
(d) 111 Months issue : Feb - 2005
3000000
3000000
(e) 115 Months issue : Sept - 2005
7500000
7500000
(f) 123 Months issue : March - 2006
2000000
2000000
Tier-I Capital (I.P.D.I.)
14858846
9971432
Upper Tier-II Capital (F.C.)
12183193
9668315
Upper Tier-II Capital
12320000
7320000
Deferred Tax Liabilities
3,096,900
45668997
41798305
128113898
110561565
II. Yeejle kes yeenj mes GOeej
Devegmeteer - 5 Deve oseleeSb Deewj HeeJeOeeve

ose efyeue
II. Deblej-keeee&uee meceeeespeve - (efveJeue)
III. HeesodYetle yeepe
IV. Heelf eYetelf ejefnle iewj HeefjJele&veere ceeseveere yebOeHe$e
(efej II Hetbpeer kes efueS ieewCe $eCe)
(ke) 90 ceeme efveie&ce veJebcyej - 2002
(Ke) 123 ceeme efveie&ce peveJejer - 2004
(ie) 121 ceeme efveie&ce ceee& - 2004
(Ie) 111 ceeme efveie&ce HejJejer - 2005
(*) 115 ceeme efveie&ce efmelebyej - 2005
(e) 123 ceeme efveie&ce ceee& - 2006
efej-I Hetbpeer (DeeF&Heer[erDeeF&)
DeHej efej-II Hetbpeer (SHe.meer.)
DeHej efej-II Hetbpeer
I.
V.
SCHEDULE - 4 : BORROWINGS
I. Borrowings in India :
i) Reserve Bank of India
ii) Other Banks
iii) Other Institutions and Agencies
ieS nQ Omitted)
DeemLeefiele kej oselee
VI. Deve
SCHEDULE - 5 : OTHER LIABILITIES AND PROVISIONS

I.
Bills Payable
II.
Inter-office adjustments (net)
III. Interest accrued

IV. Unsecured Non-convertible Redeemable Bonds
(Subordinated for Tier-II Capital)
V.
VI. Others
pees[
TOTAL
Devegmeteer - 6 vekeoer Deewj Yeejleere

efj]peJe& yeQke ceW es<e
SCHEDULE - 6 : CASH AND BALANCES WITH

RESERVE BANK OF INDIA
I. neLe ceW vekeoer
I.
Cash in hand
(including foreign currency notes and gold)
II. Yeejleere efj]peJe& yeQke ceW es<e
II.
Balances with Reserve Bank of India :
(FmeceW efJeoseer kejWmeer vees Deewj mJeCe&

meefcceefuele nQ~)
i)
eeuet Keeles ceW
ii) Deve KeeleeW ceW
i)
In Current Account
ii)
In Other Accounts
4579829
4563230
84573016
112855275
pees[ (II)
TOTAL (II)
84573016
112855275
pees[ (I, II)
TOTAL ( I to II)
89152845
117418505
72
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 7 yeQkeeW ceW es<e Deewj ceebie

I. Yeejle ceW
yeQke ceW es<e

ke) eeuet KeeleeW ceW
Ke) Deve pecee KeeleeW ceW
ii) ceebie Hej Deewj DeuHe metevee Hej HeeHe Oeve
ke) yeQkeeW kes meeLe
Ke) Deve mebmLeeDeeW ceW
pees[ (I)
II. Yeejle kes yeenj
i) eeuet KeeleeW ceW
ii) Deve pecee KeeleeW ceW
iii) ceebie Hej Deewj DeuHe metevee Hej HeeHe Oeve
pees[ (II)
pees[ (I, II)
i)
CALL & SHORT NOTICE

I. In India :
i) Balances with Banks
a) In Current Accounts
3726516
3878238
22374129
15646231
a) With Banks
b) With Other Institutions
26100645
19524469
1485426
1768428
ii) In Other Deposit Accounts
59824141
29364993
iii) Money at call and short notice
41049499
9097499
TOTAL ( II )
102359066
40230920
TOTAL ( I TO II )
128459711
59755389
425309793
330318249
ii) Other approved Securities
6586197
7421297
iii) Shares
3800042
3145466
28462224
24819697
2178879
1446223
10787636
6253224
477124771
373404156
15718405
12415957
1772417
1227464
iii) Other Investments
31456198
30981190
TOTAL ( II )
48947020
44624611
526071791
418028767
b) In Other Deposit Accounts

ii) Money at call and short notice
TOTAL ( I )
II. Outside India :
i) In Current Accounts
SCHEDULE - 8 : INVESTMENTS
I. Yeejle ceW efveJese
I.
mejkeejer HeefleYetefleeeW ceW

ii) Deve Devegceesefole HeefleYetefleeeW ceW
iii) esejeW ceW
iv) ef[yeWejeW Deewj yebOeHe$eeW ceW
v) meneeke kebHeefveeeW Deewj meneesieer mebmLeeDees ceW
vi) Deve
pees[ (I)
mekeue . 478548155
(HetJe&Jeleea Je<e& . 375588589)
IeeSb cetueeme . 1423384
II. Yeejle kes yeenj efveJese
mejkeejer HeefleYetefleeeW ceW

(mLeeveere HeeefOekejCeeW meefnle)
ii) meneeke kebHeveer Deewj/ee efJeosMe ceW
mebegkele GHeece
iii) Deve efveJeseeW ceW
pees[ (II)
mekeue . 54621859
IeeSb cetueeme SJeb efJeefvecee Ie-ye{
. 5674839 (HetJe&Jeleea Je<e& . 888501)
pees[ (I mes II)
i)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 7 : BALANCES WITH BANKS & MONEY AT
Devegmeteer - 8 efveJese
i)
ieS nQ Omitted)
Investments in India :
i) Government Securities
iv) Debentures and Bonds

v) Subsidiaries and Associates
vi) Others
TOTAL ( I )
Gross Rs. 478548155
(Previous year Rs. 375588589)
Less: Depreciation Rs. 1423384
(Previous year Rs. 2184433)
II. Investments outside India :
i) Government Securities (including local authorities)
ii) In Subsidiaries and/or joint ventures abroad
Gross Rs. 54621859( Previous year Rs. 45513112)

less depreciation and Amortisation
Rs. 5674839 (Previous year Rs. 888501)
TOTAL ( I TO II)
73
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 9 Deefiece
S. i) eerle efyeue Deewj yeeke=le efyeue
ii) vekeo GOeej, DeesJej[êHe Deewj ceebie Hej
Heeflemebose $eCe
iii)
ceereeoer $eCe
pees[ (S)
yeer. DeefieceeW kee efJeJejCe

i) cetle& DeeefmleeeW eje HeefleYetle
(FmeceW yener $eCeeW kes efJe Deefiece eeefceue nQ)
ii) yeQke/mejkeejer HeleeYetefleeeW eje megjef#ele
iii)
DeHeefleYetle
pees[ (yeer)
meer. DeefieceeW kee #es$eJeej JeieeakejCe
I. Yeejle ceW Deefiece
i) HeeLeefcekelee HeeHle #es$e
ii) meeJe&peefveke #es$e
iii) yeQke
iv) Deve
pees[ (meer-I)
II. Yeejle kes yeenj Deefiece
yeQkees mes ose

ii) DeveeW mes ose
i)
ke) eerle efyeue Deewj yeeke=le efye}

Ke) meecetefnke $eCe
ie) Deve
pees[ (meer-II)
pees[ (meer-I mes meer-II)
ieS nQ Omitted)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 9 : ADVANCES
A. i) Bills Purchased and Discounted
181623180
160190953
ii) Cash Credits, Overdrafts and

Loans repayable on demand
641060085
535081653
iii) Term Loans
606410473
439490658
1429093738
1134763264
926702191
705779841
ii) Covered by Bank/Government Guarantees
178430031
167175931
iii) Unsecured
323961516
261807492
1429093738
1134763264
375450654
322389728
118380167
85379390
iii) Banks
1451103
2003610
iv) Others
641646011
492082649
1136927935
901855377
58817474
43534270
a) Bills Purchased and Discounted
53358798
71423229
b) Syndicated Loans
73466467
36243374
c) Others
106523064
81707014
TOTAL (C-II)
292165803
232907887
1429093738
1134763264
TOTAL (A)
B. Particulars of Advances :
i) Secured by tangible assets
(includes advances against Book Debts)
TOTAL (B)
C. Sectoral Classification of Advances :
I. Advances in India :
i)
Priority Sector
ii) Public Sector
TOTAL (C-I)
II. Advances outside India :
i) Due from Banks
ii) Due from others
TOTAL ( C-I TO C-II )
74
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 10 Deeue Deeefmleeeb
SCHEDULE - 10 : FIXED ASSETS
I. Heefjmej
I.
ueeiele Hej DeLees<e

Je<e& kes oewjeve HeefjJeOe&ve / meceeeespeve
IeeSb - Je<e& kes oewjeve keewefleeeB/meceeeespeve
GHe-pees[
Fme leejerKe kees Hegvecet&ueve HeefjJeOe&ve kes keejCe
Hegvecet&ueve Deejef#ele ceW pecee
IeeSb Fme leejerKe kees cetueeme (Hegvecet&ueve
kes keejCe . 2651065 meefnle-HetJe&Jeleea
Je<e& ceW .2158229)
pees[ (I)
II. Deve Deeue Deeefmleeeb
TOTAL - ( I )
II.
(FmeceW Heveeaej Deewj efHekemeej meefcceefuele nQ)
ueeiele Hej DeLees<e

IeeSb Je<e& kes oewjeve keewefleeeB/meceeeespeve
GHe-pees[
IeeSb Fme leejerKe kees cetueeme
pees[ (II)
III. efvecee&CeeOeerve Hetpb eeriele keee&
pees[ (I mes III)
PREMISES :
Opening Balance at cost
Additions / Adjustments during the year
Less: Deductions / Adjustments during the year
Sub-total
Addition to date on account of revaluation
credited to revaluation reserve
Less : Depreciation to date (including Rs. 2651065 on
account of revaluation - Previous year end Rs. 2158229)
OTHER FIXED ASSETS :

(including Furniture and Fixtures)
Sub-total
Less: Depreciation to date
TOTAL ( II )
III. CAPITAL WORK IN PROGRESS
TOTAL ( I TO III )
Devegmeteer - 11 Deve Deeefmleeeb
SCHEDULE - 11 : OTHER ASSETS
I. Deeblej keeee&uee meceeeespeve (efveJeue)

II. eesoYetle yeepe
III. Deefiece He mes eoe kej/m$eesle Hej
I.
II.

Interest accrued
III. Tax paid in advance/tax deducted at source (net)
keee ieee kej (efveJeue)

IV. uesKeve meeceieer Deewj mecHe
V. DeemLeefiele kej DeeefmleeeBb
VI. Deve
pees[
V.
Devegmeteer - 12 Deekeefmceke oseleeSB
SCHEDULE - 12 : CONTINGENT LIABILITIES
yeQke kes efJe oeJes efpevnW $eCe kes He ceW

mJeerkeej veneR efkeee ieee nw
II. Debele Heoe efveJeseeW kes efueS oseleeSb
III. yekeeee Jeeeoe efJeefvecee mebefJeoeDeeW kes keejCe
oseleeSb
IV. mebIekeeW keer Deesj mes oer ieF& ieejbefeeB
ke) Yeejle ceW
Ke) Yeejle kes yeenj
V. mekeej, He=<ebkeve Deewj Deve oeefelJe
VI. yeepe oj keer Deouee-yeoueer
VII. Deve ceoW efpevekes efueS yeQke Deekeefmceke He
ces osveoej nw
pees[
I.
IV. Stationery and Stamps

Deferred Tax Assets
VI. Others
TOTAL
I.
Claims against the Bank not acknowledged as debts
II.
Liability for partly paid Investments
III.
Liability on account of outstanding forward exchange

contracts
IV.
ieS nQ Omitted)
eLee As at
31-03-2008
. (Rs.)
5402899
412891
0
5815790
5276421
147192
20714
5402899
19753966
19753966
4225234
3505073
21344522
21651792
9327486
1193022
307928
8985582
709959
368055
10212580
7342296
9327486
6987763
2870284
1104541
2339723
269156
25319347
24260671
5554206
11872617
0
9847471
21684062
13664373
17561
16925
1841
520063
17789952
10024349
56920239
34073181
3889015
3252905
3200
404401
652378722
898769599
111133432
78428370
39202221
24365991
Guarantees given on behalf of Constituents :

a) In India
b) Outside India
V.
Acceptances, endorsements and other obligations
151111873
120864180
VI.
Interest Rate Swaps
264424242
368759821
523155
44570
1222665860
1494889837
VII. Other items for which the Bank is contingently liable

TOTAL
75
ueeYe Je neefve Keeles keer DevegmetefeeeB
(000s es[s
SCHEDULES TO PROFIT AND LOSS ACCOUNT
Devegmeteer - 13 Deefpe&le yeepe

DeefieceeW/efJeefvecee He$eeW Hej yeepe/yee
II. efveJeseeW Hej Deee
III. Yeejleere efj]peJe& yeQke Deewj Deve
Devlej-yeQke efveefOeeeW kes es<eeW Hej yeepe
IV. Deve
pees[
I.
Devegmeteer - 14 Deve Deee
keceereve, efJeefvecee Deewj oueeueer

efveJeseeW kes efJekee Hej ueeYe-efveJeue
efveJeseeW kes Hegvece&ut eebkeve Hej ueeYe/(neefve)-efveJeue
Yetefce, YeJeveeW Deewj Deve DeeefmleeeW
kes efJekee Hej ueeYe-efveJeue
V. efJeefvecee mebJeJenejeW Hej ueeYe-efveJeue
VI. meneeke kebHeefveeeW/kebHeefveeeW Deewj/ee mebegkele
GeceeW mes ueeYeebe Deeefo kes He ceW Deefpe&le Deee
VII. efJeefJeOe Deee
pees[
I.
II.
III.
IV.
Devegmeteer - 15 Jee efkeee ieee yeepe

peceejeefeeeW Hej yeepe
Yeejleere efj]peJe& yeQke/
Deblej yeQke GOeejeW Hej yeepe
III. ieewCe $eCeeW DeeF&DeejSme Deeefo Hej yeepe
pees[
I.
II.
Devegmeteer - 16 Heefjeeueveiele Jee

I.
II.
III.
IV.
V.
kece&eeefjeeW kees Yegieleeve Deewj Gvekes efueS HeeJeOeeve

efkejeee, kej Deewj efyepeueer
cegCe Deewj uesKeve meeceieer
efJe%eeHeve Deewj Heeej
yeQke keer mecHeefe Hej cetueeme
IeeSbHegvecetu& eve Deejef#eefleeeW kes efJe meceeeesepf ele
efveosekeeW keer Heerme, Yees Deewj Jee

uesKee Hejer#ekeeW keer Heerme Deewj Jee
(eeKee uesKee Hejer#ekeeW meefnle)
VIII. efJeefOe HeYeej
IX. [eke Jee, leej, sueerHeesve Deeefo
X. cejccele Deewj jKe-jKeeJe
XI. yeercee
XII. Deve Jee
pees[
VI.
VII.
SCHEDULE - 13 : INTEREST EARNED

I.
Interest/Discount on advances/bills
II.
Income on Investments
III. Interest on balances with Reserve Bank of India and

other inter-bank funds
IV. Others
TOTAL
ieS nQ
Omitted)
Je<eele For the
Je<eele For the
Year Ended
31-03-2009
. (Rs.)
Year Ended
31-03-2008
. (Rs.)
125392494
92751233
33703120
26390188
3737617
3889775
640348
521016
163473579
123552212
SCHEDULE - 14 : OTHER INCOME

I.
Commission, exchange and brokerage
II.
Profit on sale of Investments - net
10916490
7828702
7460628
3662107
III. Profit /(Loss) on Revaluation of Investments - net
IV. Profit on sale of land, buildings and other assets - net
355
6235499
3065802
103716
63047
5802294
6549248
30518627
21169261
97765048
70584804
5325876
5618629
5393607
5056084
108484531
81259517
19374098
2198728
391421
224354
16570051
1845302
360819
311988
693695
658
299635
731319
775
271230
115460
153360
395205
1354516
5738503
107171
146075
323473
1031450
4750221
30939633
26449874
V.
Profit on exchange transactions - net
VI. Income earned by way of dividends etc., from subsidiaries/

companies and/or joint ventures
VII. Miscellaneous Income
TOTAL
SCHEDULE - 15 : INTEREST EXPENDED

I.
Interest on Deposits
II.
Interest on Reserve Bank of India / inter-bank borrowings
III. Interest on subordinated debts, IRS etc.

TOTAL
SCHEDULE - 16 : OPERATING EXPENSES

I.
Payments to and provisions for employees
II.
Rent, Taxes and Lighting
III. Printing and Stationery
IV.
Advertisement and Publicity
V.
Depreciation on Banks property
Less : adjusted against Revaluation Reserve
VI. Directors' fees, allowances and expenses
VII. Auditors fees and expenses
(includes for branch auditors)
VIII. Law Charges
IX. Postage, Telegrams, Telephones, etc.
X.
Repairs and Maintenance
XI. Insurance
XII. Other Expenditure
TOTAL
76
Devegmeteer - 17
cenlJeHetCe& uesKee veerefleeeB
1.
SCHEDULE - 17 :
SIGNIFICANT ACCOUNTING POLICIES
uesKeebkeve Heefle
1.
mebueive efJeeere efJeJejCe Heeefuele DeJeOeejCee kee Heeueve kej, HejcHejeiele ueeiele kes
DeeOeej Hej Deewj Yeejle ceW meeceeve leewj Hej DeHeveees iees uesKeebkeve efmeebleeW
(peerSSHeer), efpemeceW ueeiet meebefJeefOeke eeJeOeeve Yeejleere efj]peJe& yeQke eje efveOee&efjle
efveeeceke ceeveke, Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKeebkeve ceeveke
(S.Sme) SJeb efveCe&e leLee Yeejle ceW eeefuele uesKeebkeve eLee meefcceefuele nw, kes
DevegHe nw, efJeosMeer keeee&ueeeW/ MeeKeeDeeW kes mebyebOe ceW mebyebefOele efJeosMeeW ceW eeefuele
meebefJeefOeke eeJeOeeveeW SJeb eLeeDeeW kee DevegHeeueve efkeee ieee nw~
2.
The accompanying financial statements have been prepared following

the Going Concern Concept, generally on a historical cost basis and
conform to the Generally Accepted Accounting Principles (GAAP) in
India, which encompasses applicable statutory provisions, regulatory
norms prescribed by Reserve Bank of India, Accounting Standards
(AS) and pronouncements issued by The Institute of Chartered
Accountants of India and accounting practices prevailing in India. In
respect of foreign offices/branches, statutory provisions & practices
prevailing in respective foreign countries are complied with.
efJeoseer cege efJeefvecee mes mebye uesve-osve

efJeosMeer cege efJeefvecee mes mebye uesve-osve Yeejleere meveoer uesKeeHejer#ee mebmLeeve eje
peejer efJeosMeer efJeefvecee ojeW ceW HeefjJele&ve eYeeJe uesKee ceeveke (S Sme) II, kes
DevegHe efJeosMeer efJeefvecee mebye uesve-osve nsleg uesKeekejCe efkeee peelee nw~
2.1
2.
ii)
TRANSACTIONS INVOLVING FOREIGN EXCHANGE:

Accounting for transactions involving foreign exchange is done in
accordance with Accounting Standard (AS) 11, The Effect of
Changes in Foreign Exchange Rates issued by The Institute of
Chartered Accountants of India.
meceekeefuele efJeoseer Heefjeeueve mebyebOeer HeeblejCe

i)
ACCOUNTING CONVENTION:
pees Yeejleere eeKeeSB efJeoseer cege uesve-osve kejleer nQ GvnW meceekeefuele efJeoseer
Heefjeeueve kes He ceW Jeieeake=le efkeee ieee nw Deewj Fve eeKeeDeeW ceW efJeoseer
efJeefvecee uesve-osve kees uesve-osve keer leejerKe kees Heeefuele oj Hej Heebleefjle
efkeee ieee nw~
2.1 Translation in respect of Integral Foreign operations:
ceewefke efJeoseer cege DeeefmleeeB SJeb oseleeSB efJeoseer cege JeeHeejer mebIe (Hes[eF&)
eje DeefOemetefele yebo-ojeW Hej Je<e& kes Deble ceW Heebleefjle keer ieF& nQ Deewj
iewj-ceewefke ceoeW kees uesve-osve keer leejerKe kees Heeefuele oj Hej Heebleefjle
i)
Indian branches having foreign currency transactions have been

classified as integral foreign operations and foreign exchange
transactions at these branches have been recorded at the rates
prevailing on the date of the transaction.
ii)
Monetary Foreign currency assets and liabilities are translated

at the closing rates notified by Foreign Exchange Dealers
Association of India (FEDAI) at the year end and non-monetary
items are translated at the rates prevailing on the transaction date.
iii)
Acceptances, endorsements, other obligations and guarantees

in foreign currencies are carried at the closing rates notified by
FEDAI at the year end. Exchange differences arising on
settlement and translation of monetary items at the end of the
financial year are recognised as income or expenses in the period
in which they arise.
efkeee ieee nw~

iii)
efJeoseer cege ceW meYeer mJeerke=efleeeB, He=<ebkeve SJeb Deve oseleeSB Deewj ieejbefeeB
Je<e& kes Deble ceW Hes[eF& eje DeefOemetefele yebo-ojeW Hej Debefkele keer ieF& nQ~
efJee Je<e& keer meceeefHle Hej ceewefke ceoeW kes efveHeeve SJeb HeeblejCe kes keejCe
GlHevve efJeefvecee DevlejeW kees Gme DeJeefOe kes efueS Deee ee Jee kes He ceW
efueee ieee nw efpemeceW Jes GlHevve ngS Les~
2.2
iewj-meceekeefuele efJeoseer Heefjeeueve mebyebOeer HeeblejCe

efJeoseer eeKeeDeeW kees iewj-meceekeefuele efJeoseer HeefjeeueveeW kes He ceW Jeieeake=le
efkeee ieee nw Deewj Gvekes efJeeere efJeJejCeeW kees efvecveevegmeej Heebleefjle efkeee
ieee nw
i) DeeefmleeeW SJeb oseleeDeeW (oesveeW ceewefke SJeb iewj-ceewefke kes meeLe-meeLe
Deekeefmceke oseleeDeeWb) kees Je<e& keer meceeefHle Hej Hes[eF& eje DeefOemetefele
yebo-ojeW Hej Heebleefjle efkeee ieee nw ~
ii) Deee SJeb JeeeW kees Hes[eF& eje DeefOemetefele $ewceeefmeke Deewmele yebo-ojeW Hej,
mebyebefOele efleceener keer meceeefHle Hej Heebleefjle efkeee ieee nw ~
iii) meYeer HeefjCeeceer efJeefvecee DeblejeW kees efveJeue efveJeseeW kes efveHeeve nesves leke
Ske He=Leke Keeles efJeoseer cege HeeblejCe Deejef#eefle ceW mebefele efkeee ieee
nw pees mebyebefOele Jeeeoe ee-efJeee Hej mebyebefOele efJeosMeer MeeKeeDeeW ceW efveJeue
efveJesMe kee efveHeeve nesves leke nw~
2.2 Translation in respect of Non-Integral Foreign operations:

Foreign branches are classified as non-integral foreign operations
and their financial statements are translated as follows:
77
i)
Assets and Liabilities (both monetary and non-monetary as

well as contingent liabilities) are translated at the closing rates
notified by FEDAI at the year end.
ii)
Income and expenses are translated at the quarterly average

closing rates notified by FEDAI at the end of respective quarter.
iii)
All resulting exchange differences are accumulated in a separate

account Foreign Currency Translation Reserve till the disposal
of the net investments in the respective foreign branches.

2.3
Jeeeoe ee ee efJeee mebefJeoeSB
2.3 Forward Exchange Contracts:
Hes[eF& kes efoMeeefveoxMeeW leLee SSme II kes eeJeOeeveeW kes DevegHe mebefJeoe kes
DeJeefMe HeefjHekeJelee nsleg leovegHeer Jeeeoe ee-efJeee ojeW ceW legueve He$e efleefLe
Hej eleske cege yekeeee nesleer nw~ Hegvece&tueebefkele jeefMe leLee mebefJeoeiele jeefMe kes
yeere kee Heke& ceeceues kes Devegmeej ueeYe ee neefve kes He ceW Heneevee peelee nw~
3.
In accordance with the guidelines of FEDAI and the provisions of

AS-11 , outstanding forward exchange contracts in each currency
are revalued at the Balance Sheet date at the corresponding forward
rates for the residual maturity of the contract. The difference between
revalued amount and the contracted amount is recognized as profit or
loss, as the case may be.
efveJese
3.
efveJeseeW kee JeieeakejCe Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej `HeefjHekeJelee
leke Oeeefjle' keejesyeej kes efueS Oeeefjle Deewj efyekeer kes efueS GHeueyOe esefCeeeW ceW
efkeee peelee nw~ yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer leermejer Devegmeteer kes
Heece& `S' keer DeHes#eeDeeW kes DevegHe Fvekee JeieeakejCe mecetneW, mejkeejer
HeefleYetefleeeb, Deve Devegceesefole HeefleYetefleeeb, esej, ef[yesvej Deewj yevOeHe$e, meneeke
kecHeefveeeW/mebegkele GeceeW ceW efveJese ceW Deewj Deve efveJesMeeW ceW efkeee peelee nw~
3.1
INVESTMENTS:
Investments are classified under Held to Maturity, Held for Trading
and Available for Sale categories as per Reserve Bank of India
(RBI) guidelines. In conformity with the requirements in Form A of
the Third Schedule to the Banking Regulation Act, 1949, these are
classified under six groups Government Securities, Other Approved
Securities, Shares, Debentures and Bonds, Investments in
Subsidiaries/Joint Ventures and Other Investments.
JeieeakejCe kee DeeOeej
3.1 Basis of classification
efveJeseeW kee JeieeakejCe meeceeveleee Gmekes Depe&ve kes mecee efkeee peelee nw
Classification of an investment is normally done at the time of its

acquisition:
ke) HeefjHekeJelee leke Oeeefjle~

Ssmes efveJeseeW kee mecetn efpevnW yeQke HeefjHekeJelee leke jKelee nw~
(a)
Ke) keejesyeej kes efueS Oeeefjle~
These comprise investments the Bank intends to hold on to

maturity.
Ssmes efveJese efpevnW cegKe He mes Kejeroer keer leejerKe mes 90 efoveeW kes Deboj Hegve
DeefOeeefnle efkeee peelee nw, GvnW Fme eer<e& kes Debleie&le Jeieeake=le efkeee
peelee nw~
(b) Held for Trading

Investments acquired with the intention to trade within 90 days
from the date of purchase are classified under this head.
ie) efyekeer kes ef}S GHeueyOe~

(c)
Ssmes efveJese efpevekee JeieeakejCe ``HeefjHekeJelee leke Oeeefjle'' ee ``keejesyeej

kes efueS Oeeefjle'' kes Debleie&le veneR efkeee peelee nw, GvnW Fme eer<e& ceW jKee
peelee nw~
3.2
Held to Maturity
Available for Sale

Investments which are not classified either as Held to Maturity
or as Held for Trading are classified under this head.
cetueebkeve kee lejerkee~
3.2 Method of valuation
efveJeseeW kee cetueebkeve Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej efkeee
peelee nw~
Investments are valued in accordance with the RBI guidelines.

(a)
ke) HeefjHekeJelee leke Oeeefjle~
Held to Maturity
Investments included in this category are carried at their
acquisition cost. Premium, if any, paid on acquisition is
amortised using constant yield method over the remaining period
of maturity.
Fme esCeer kes lenle efveJeseeW kees Gvekes DeefOeienCe ueeiele Hej efueee ieee nw~
Fvekes DeefOeienCe Hej Yegieleeve keer ieF& Heerefceece keer jeefe, eefo nes lees, Gmes
HeefjHekeJelee keer es<e yeeer DeJeefOe ceW HeefjeesefOele efkeee ieee nw ~
(b) Held for Trading / Available for Sale
Ke) keejesyeej kes efueS Oeeefjle/efyekeer kes efueS GHeueyOe
Investments under these categories are valued scrip-wise.

Appreciation / depreciation is aggregated for each class of
securities and net depreciation as per applicable norms is
recognised in the Profit and Loss Account, whereas net
appreciation is ignored.
Fme Jeie& kes Debleie&le efveJeseeW kee cetueebkeve JeemleefJeke cetue Hej efkeee peelee
nw~ cetueJeOe&ve/cetueeme HeefleYetefleeeW kes Heleske Jeie& kes ef}S meceie neslee nw
Deewj eLee ueeiet Meg cetueeme kees ueeiele SJeb neefve Keeles ceW ceevelee oer
peeleer nw leLeeefHe egOo cetueJeOe&ve kees es[ efoee peelee nw~
78
ie) efJeoseer eeKeeDeeW ceW Oeeefjle
(c)
efJeoseer eeKeeDeeW kes efveJeseeW kees mebyebefOele efJeoseer kesveW Hej Heeef}le meebefJeefOeke
HeeJeOeeveeW ee Yeejleere efj]peJe& yeQke kes mecee-mecee Hej peejer efoeeefveoxeeW, pees
Yeer kece nes, kes DeeOeej Hej cetueebefkele efkeee ieee nw~
Investments held at foreign branches are carried at lower of the

value as per the statutory provisions prevailing at the respective
foreign countries or as per RBI guidelines issued from time to
time.
Ie) efveJesMe efyeeer ceW ueeYe-neefve
(d) Profit or loss on sale of investment
efkemeer Yeer eJeie& ceW efveJesMeeW keer efyeeer Hej ueeYe-neefve kees ueeYe-neefve Keelee ceW
efueee peelee nw~ eefo efveJesMe efyeeer ueeYe kees HeefjHekeJelee leke Oeeefjle kes
Debleie&le jKee peelee nw leye mececetue jeefMe kees Deejef#ele Hetbpeer Keelee mes
efJeefveeesie efkeee peelee nw~
4.
Profit or loss on sale of investments in any category is taken to

Profit & Loss Account. However, in case of profit on sale of
investments under Held to Maturity category, an equivalent
amount is appropriated to Capital Reserve Account
Deefiece
4.
(ke) Yeejleere efj]peJe& yeQke eje peejer efoeeefveoxeeW kes Devegmeej GOeejkelee& kees
efoS ieS Deefiece kees cetue/yeepe keer Jemetueer kes DeeOeej Hej `Depe&ke' DeLeJee
`Devepe&ke' DeeefmleeeW kes He ceW Jeieer&ke=le efkeee peelee nw~
(Ke) ceeveke DeeefmleeeW kes efueS eeJeOeeve Yeejleere efj]peJe& yeQke eje efveOee&efjle ojeW
kes Devegmeej nQ Deewj DeJeceeveke DeeefmleeeW kes efueS 20% efkeee ieee nw~
mebefoiOe Deewj vegkemeeve Jeeueer DeeefmleeeW Hej lee. 31.03.2009 kees 100%
eeJeOeeve efkeee nw pees Yeejleere efjpeJe& yeQke eje efveOee&efjle ojeW mes DeefOeke nw~
lee. 31.03.2009 kes yeeo mebefoiOe Deewj vegkemeeve Jeeueer DeeefmleeeW Hej eeJeOeeve
Yeejleere efjpeJe& yeQke kes ceeveoC[eW kes Devegmeej efkeee peeesiee~
(ie) efJeoseer keeee&ueees/eeKeeDeeW kes DeefieceeW kes mebyebOe ceW HeeJeOeeve mebyebefOele keWeW
Hej ueeiet meebefJeefOeke HeeJeOeeveeW kes Devegmeej DeLeJee Yeejleere efj]peJe& yeQke kes
efoeeefveoxeeW kes Devegmeej, FmeceW mes pees DeefOeke nes, efkeee peelee nw~
(Ie) Devepe&ke DeeefmleeeW kes efJe<ee ceW HeeJeOeeve Deewj Devepe&ke DeeefmleeeW Hej Jemetue
veneR efkeS iees yeepe kees kegue DeefieceeW mes Ieeee peelee nw~
(*) HegveDe&vegmeteer/Hegveie&efle KeeleeW kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW
kes Devegmeej Jele&ceeve cetue kes DevegmejCe ceW Iees kes yeepe kees Deebkeves kes
efueS eeJeOeeve yeveeee ieee nw~ Fme eeJeOeeve kees Deve oseleeSB Meer<e&ke kes
Debleie&le meeqcceefuele efkeee ieee nw~
(e) Deeefmle Hegveie&ve kebHeveer (SDeejmeer)/eefleYeteflekejCe kebHeveer kees eefo efJeeere
DeeefmleeeB yeseer peeleer nQ leLee eefo efyeeer keercele efveJeue yener cetue (Sve yeer Jeer)
mes kece jeefMe ceW efyeeer nesleer nw lees Fme keceer kees ueeYe-neefve Keeles mes veeces
efkeee peeSiee~ eefo efveJeue yener cetue mes efyeeer cetue peeoe nw lees DeefOeke
jeefMe kee eeJeOeeve Deejef#ele veneR efkeee peeSiee yeefuke SDeejmeer/Smemeer eje
peejer eefleYetefle jmeero kes ceeseve leke jKee peeSiee~
5.
Held at Foreign Branches
Deeue DeeefmleeeB
5)
ke) efpevekee Hegvecet&ueebkeve efkeee ieee nw GvnW es[kej Deeue DeeefmleeeW kees
HejcHejeiele ueeiele DeeOeej Hej oee& ee ieee nw ~ Heg v ecet & u eeb k eve Hej
cet u eJe= e f O o kees Heg v ecet & u eeb k eve ef j ] p eJe& Keeles ceW pecee ef k eee ieee
nw~
ADVANCES:
(a)
In terms of guidelines issued by the RBI, advances to borrowers

are classified into Performing or Non-Performing assets
based on recovery of principal / interest. Non-Performing Assets
(NPAs) are further classified as Sub-Standard, Doubtful and
Loss Assets.
(b)
Provision for standard assets is made at the rates prescribed by

RBI and for substandard assets at 20%. Doubtful & Loss assets
up to 31.03.2009 at 100% which are higher than the rates
prescribed by RBI. In respect of doubtful assets after
31.03.2009, provision will be made as per RBI norms.
(c)
In respect of advances at foreign offices/branches, provision is

made as per the statutory requirements prevailing at the
respective foreign countries, or as per the RBI guidelines,
whichever is higher.
(d)
Provisions in respect of NPAs and unrealised interest are

deducted from total advances.
(e)
In respect of Rescheduled / Restructured accounts, provision is

made for the sacrifice of interest/ diminution in the value of
restructured advance measured in present value terms as per
Reserve Bank of India guidelines. The said provision is included
under the head Other Liabilities.
(f)
In case of financial assets sold to Asset Reconstruction Company

(ARC) / Securitisation Company (SC), if the sale is at a price
below the Net Book Value (NBV) , the shortfall is debited to
the Profit and Loss Account. If the sale value is higher than the
NBV, the surplus provision is not reversed but held till the
redemption of the Security Receipt issued by ARC/SC.
FIXED ASSETS:
(a)
79
Fixed assets are stated at historical cost, except in the

case of assets which have been revalued. The
appreciation on revaluation is credited to Revaluation
Reserve.
Ke) Heefjmej ceW Yetefce keer ueeiele Heecegkele SJeb HeeOeejer oesveeW eeefceue nQ~
6.
(b)
Deeue DeeefmleeeW Hej cetueeme

i)
6)
cetueeme
DEPRECIATION ON FIXED ASSETS:

(i)
ke) DeeefmleeeW Hej (Hegvecet&ueebefkele DeeefmleeeW meefnle) cetueeme, yeQke eje

efveOee&efjle ojeW Hej emeceeve yekeeee HeCeeueer Hej HeYeeefjle efkeee ieee nw
Deewj kecHetjeW Hej cetueeme kee HeeJeOeeve, m^sueeF&ve Heefkeee kes
Devegmeej Yeejleere efj]peJe& yeQke eje efveOee&efjle ojeW Hej efkeee peelee
nw~
Ke) HeefjJeOe&veeW Hej Hetjs Je<e& kes efueS HeeJeOeeve efkeee ieee nw, Yeues ner Deeefmle
kee Heeesie efkemeer Yeer leejerKe mes eg efkeee ieee nes~
ie) Deeefmle keer efyekeer/efveHeeve kes Je<e& ceW HeeJeOeeve veneR efkeee ieee nw~
Ie) DeeefmleeeW kes Hegvecet&ueve kees Hegvecet&ueve Deejef#eefle mes meceeeesefpele efkeee
ieee nw~
ii)
iii)
7.
(ii)
peneB Yetefce Deewj YeJeve keer ueeiele-Deueie Deueie veneR keer pee mekeleer nw, YeJeve
kees ueeiet oj Hej mecHetCe& ueeiele Hej cetueeme kee HeeJeOeeve efkeee ieee
nw~
HeeOeeefjle Yetefce Hej Heoe Heerefceece Hes keer DeJeefOe ceW HeefjeesefOele nw~
7)
jepemJe efveOee&jCe
(a)
on assets (including revalued assets), is charged on the

Written Down Value at the rates determined by the Bank;
and on computers, on the Straight Line Method, at the
rates prescribed by the RBI;
(b)
on additions is provided for the full year, irrespective of

the date on which the assets were put to use;
(c)
is not provided in the year of sale/disposal of an asset;
(d)
on the revalued portion of assets, is adjusted against the

Revaluation Reserve;
Where the cost of land and building cannot be separately

ascertained, depreciation is provided on the composite cost, at
the rate applicable to buildings.
REVENUE RECOGNITION:
(a)
Income/Expenditure is generally accounted for on accrual basis,

except in the case of income on NPAs which is recognised on
realisation, in terms of the RBI guidelines issued from time to
time.
Ke) SveHeerS KeeleeW ceW ngF& Jemetueer kee efJeefveeespeve Henues yeepe nsleg efkeee peeS Deewj
yeeo ceW Deve oseleeDeeW kes efueS~
(b)
The recoveries made from NPA accounts are appropriated first

towards interest and thereafter towards other dues.
kece&eejer ueeYe
8)
EMPLOYEE BENEFITS:
ke) YeefJe<e efveefOe ceW Debeoeve kes efueS ueeYe-neefve Keeles kees HeYeeefjle efkeee
ieee nw~
(a)
Contribution to the Provident Fund is charged to Profit and

Loss Account.
(b)
Contribution to recognised Gratuity Fund , Pension Fund and

the provision for encashment of accumulated leave and
additional retirement benefits are made on actuarial basis and
charged to Profit and Loss Account.
(c)
The effect of transitional liability till 31.03.2007 as required by

Revised AS 15 has been recognised as an expense on straight
line basis over a period of five years.
Ke) GHeoeve efveefOe eesieoeve, HeWMeve efveefOe leLee mebefele DeJekeeMe kes vekeoerkejCe
nsleg eeJeOeeve Deewj Deefleefjkele mesJeeefveJe=efe ueeYe JeemleefJeke DeeOeej Hej Yegieleeve
efkeee peelee nw leLee ueeYe neefve Keeles kees eYeeefjle efkeee peelee nw~
ie) Hegvejeref#ele S Sme 15 eje 31.03.2007 leke DeeJeMeke Devleje&êre oselee
eYeeJe kees HeeBe Je<eeX keer DeJeefOe leke meerOes Jee kes He ceW Heneevee peelee
nw~
9.
Depreciation :
(iii) Premium paid on leasehold land is amortised over the period of

lease.
ke) mecee-mecee Hej Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej, peneB
Deee kee efveOee&jCe Jemetueer Hej neslee nw, Devepe&ke DeeefmleeeW kees es[kej
Deee/Jee kee uesKeebkeve meeceeveleee HeesodYeJeve DeeOeej Hej efkeee peelee nw.
8.
Cost of premises includes cost of land, both freehold

and leasehold.
9)
Heeke=le DeeefmleeeB
LEASED ASSETS:
Lease Income is recognised based on the Internal Rate of Return
method over the primary period of the lease and is accounted for in
accordance with the Accounting Standard 19 on Accounting for
Leases, issued by The Institute of Chartered Accountants of India
(ICAI).
HeeW keer Deee kee efveOee&jCe Hes keer HeeLeefceke DeJeefOe Hej Deevleefjke HeefleHeue Hej
Heefle kes Devegmeej efkeee ieee nw Deewj Gvekee uesKeebkeve Yeejleere meveoer uesKeekeej
mebmLeeve (DeeF&meerSDeeF&) eje peejer efkees iees uesKeebkeve ceeveke 19 Hes kes efueS
uesKeebkeve kes Devegmeej efkeee ieee nw ~
80

10 .
eefle Mesej Depe&ve
10) EARNING PER SHARE:
Yeejleere meveoer uesKeekeej mebmLeeve eje peejer eefle Mesej Deee uesKeekeej mlej
20 kes DevegHe eefle FeqkeJeer Mesej cetue leLee lejue Deee efjHees& keer ieF& 1 eefle
FeqkeJeer Mesej cetue Deee keer Heefjkeueve DeJeefOe nsleg yekeeee FeqkeJeer Mesej Yeeefjle
Deewmele mebKee kee GHeeesie kej efkeee ieee nw~ eefle FeqkeJeer Mesej [eeuets[
Depe&ve keer ieCevee, FeqkeJeer MesejeW keer Yeeefjle Deewmele mebKee SJeb DeJeefOe kes oewjeve
yekeeee [eeuets[ mebYeeJe FeqkeJeer MesejeW kee GHeeesie kej keer peeleer nw~
11.
Basic and Diluted earnings per equity share are reported in accordance
with the Accounting Standard 20 Earnings per share issued by The
Institute of Chartered Accountants of India. Basic earnings per equity
share are computed by dividing net income by the weighted average
number of equity shares outstanding for the period. Diluted earnings
per equity share are computed using the weighted average number of
equity shares and dilutive potential equity shares outstanding during
the period.
Deee Hej kej
11) TAXES ON INCOME:
Yeejleere meveoer uesKeekeej mebmLeeve (DeeF&meerSDeeF&) eje peejer uesKeebkeve ceeveke 22, Deee Hej kejeW kes efueS uesKeebkeve kes DevegHe Deeekej ceW Je<e& kes oewjeve
Jele&ceeve kej HeeJeOeeve Deewj DeeefmleeeB ee oseleeDeeW Hej DeemLeefiele kej ceW eg
HeefjJele&ve eeefceue nQ~
12 .
Income Tax comprises the current tax provision and net change in
deferred tax assets or liabilities in the year, in accordance with the
Accounting Standard 22 , Accounting for Taxes on Income issued
by ICAI.
DeeefmleeeW keer neefve
12) IMPAIRMENT OF ASSETS:
Deeue DeeefmleeeW (Hegvecet&ueebefkele DeeefmleeeW meefnle) Hej eefo keesF& DeeefmleeeW keer
Devepe&kelee nw lees Heneeveer ieF& nw leLee Yeejleere meveoer uesKeekeej mebmLeeve eje
peejer uesKee ceeveke 28 DeeefmleeeW keer Devepe&kelee DevegHe ueeYe-neefve Keeles kees
eYeeefjle keer ieF& nw~
13 .
Impairment losses, if any on Fixed Assets (including revalued assets)

are recognised and charged to Profit and Loss Account in accordance
with the Accounting Standard 28 Impairment of Assets issued by
The Institute of Chartered Accountants of India.
13) PROVISIONS, CONTINGENT
CONTINGENT ASSETS:
eeJeOeeve, Deekeefmceke oseleeSb Deewj Deekeefmceke Deeefmleeeb
LIABILITIES
AND
Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKee ceeveke 29 `èeJeOeeve Deekeefmceke
oseleeSb leLee Deekeefmceke DeeefmleeeB'' kes Devegmeej yeQke eeJeOeeveeW keer Heneeve
Gmeer mecee kejleer nw peye efJeiele Ievee kes HeefjCeecemJeHe Jele&ceeve ceW oeefelJe
jnlee nw~ en mebYeJe nw efke m$eeWlees kes yeefnie&ceve ceW DeeefLe&ke ueeYe meceeefJe< nes leLee
peye Yejesmescebo eekekeueve jeefMe kee oeefelJe efveefce&le nesiee leye oeefelJees kes efveHeeve
kes efueS Fmekeer DeeJeMekelee nesieer~
As per the Accounting Standard 29 Provisions, Contingent Liabilities

and Contingent Assets issued by The Institute of Chartered
Accountants of India, the Bank recognises provisions only when it
has a present obligation as a result of a past event, it is probable that
an outflow of resources embodying economic benefits will be required
to settle the obligation and when a reliable estimate of the amount of
the obligation can be made.
efJeeere efJeJejCeesb ceW Deekeefmceke DeeefmleeeW keer ceevelee veneR nw keeeWefke Fmemes Deee
keer Heneeve nesieer efpemekeer Gieener keceer ngF& ner veneR~
Contingent Assets are not recognized in the financial statements since

this may result in the recognition of income that may never be
realised.
81
Devegmeteer - 18
KeeleeW kes Yeeie kes He ceW vees
1.
2.
SCHEDULE - 18
NOTES FORMING PART OF ACCOUNTS
Je<e& kes oewjeve yeQke ves Debefkele cetue eleske Hees 10/- kes 500 MesejeW (efHeues Je<e&
kes 400) MesejeW kes meceHenjCe kees j efkeee~ HeuemJeHe Hees 5000 keer jeefMe
(efHeues Je<e& . 4000) meceHenjCe Mesej Keeles mes egkelee Hetbpeer ceW pees[er ieF& nw~
DeveHetjke Keelee uesKes kee legueve Deewj uesKee meceeOeeve efJeosMeer MeeKee Deewj veesmês
KeeleeW mes Hegef</uesKee meceeOeeve Deewj Geble, ose-[êHe, meceeMeesOeve efYeVelee Deeefo
ceW eefJeef<eeW kee meceeeespeve eeuet eefeee kes He ceW eieefle Hej nw~ efJeeejeOeerve
Debeflece meceeMeesOeve / GHejeskele kee meceeeespeve SJeb Gmekee Hetje eYeeJe eefo Keeles
ceW keesF& nes lees eyebOeve kes efJeeej mes Gmekee keesF& celeueye veneR nw~
1.
During the year, the Bank annulled the forfeiture in respect of 500
(previous year 400) equity shares of face value of Rs. 10 each.
Consequently, an amount of Rs. 5000 (previous year Rs. 4000) has
been transferred from Forfeited Shares Account to paid up capital.
2.
Balancing of Subsidiary Ledger Accounts and confirmation /

reconciliation of balances with foreign branches and NOSTRO
Accounts, and adjustment of entries in Suspense, Drafts Payable,
Clearing Difference, etc. is in progress on an on-going basis. Pending
final clearance / adjustment of the above, the overall impact, if any, on
the accounts, in the opinion of the management, is not likely to be
significant.
leke Deblej MeeKee keejesyeej kes efJe<ee ceW eefJeef<eeW kee eejbefYeke
efceueeve efkeee ieee nw~ Mes<e eefJeef<eeW kes efceueeve/meceeOeeve nsleg eYeeJeer He ceW
DevegJeleea keee& efkeee pee jne nw~ GHejeskele Debeflece efveHeeve/meceeeespeve kee eyebOeve
keer jee ceW uesKeeW Hej mecee eYeeJe veieCe jnsiee~
15.03.2009
3.
4.
Initial matching of debit & credit outstanding entries in various heads

of accounts included in Inter office Adjustments has been completed
up to 15.03.2009 for the purpose of reconciliation, which, is in
progress. Pending final clearance / adjustment of the above, the overall
impact, if any, on the accounts, in the opinion of the management, is
not likely to be significant.
Je<e& kes oewjeve Yeejle ceW yeQke kes mJeeefcelJe keer 250 mebHeefeeeW ceW mes Yeejle ceW
mJeeefcelJe kes kegue cetue kee 78% mebmLeeefHele kejles ngS 98 egefveboe Ge cetue keer
mebHeefeeeW (. 353.36 kejes[ keer cetue ueeiele kes meeLe) kee Hegve cetueebkeve efkeee
ieee ~ Devegceesefole cetueebkeke eje efveOee&efjle cetue kes DeeOeej Hej Hegve cetueebkeve
efkeee ieee nw Deewj HeefjCeeefceke . 1668.69 kejes[b keer cetue Je=ef Hegvecet&ueebkeve
eejef#ele ceW pecee kej oer ieF& nw~
efvecveefueefKele peevekeejer kee Yeejleere efjpeJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej
ekeve efkeee ieee nw~
(S) Hetbpeer
ceoW
i) meerDeejSDeej (%)
yemesue-I
yemesue-II
ii) meerDeejSDeej - efej I Hetbpeer (%)
yemesue-I
yemesue-II
iii) meerDeejSDeej - efej II Hetbpeer (%)
yemesue-I
yemesue-II
iv) Yeejle mejkeej keer esej Oeeefjlee kee
Heefleele
v) keetDeeF&Heer kes eje FefkeJeer Mesej peejer
kejvee
Mesej kewHeerue
Mesej eerefceece
vi) Je<e& kes oewjeve efej-I Hetbpeer kes He ceW JeefOe&le
veJeesvces<ekeejer melele $eCe (DeeF&Heer[erDeeF&)
efueKele keer jeefMe (. kejes[ ceW)
vii) Je<e& kes oewjeve JeefOe&le HeJej efej-II efueKelees
keer jeefMe (. kejes[ ceW)
3.
Out of 250 properties owned in India, the bank had, during last year
revalued 98 selected high value properties (with original cost of
Rs. 353.36 crore) constituting 78% of the total value of the properties
owned in India. The revaluation had been done on the basis of the
value determined by the approved valuer and the resultant appreciation
of Rs. 1668.69 crore was credited to revaluation reserve.
4.
The following information is disclosed in terms of guidelines issued

by RBI:
a) Capital:
Items
31.03.2009 31.03.2008
13.21%
12.95%
13.01%
12.04%
8.73%
8.19%
8.91%
7.70%
4.48%
4.76%
4.10%
4.34%
64.47%
64.47%
i) CRAR (%)
Basel-I
Basel-II
31.03.2009 31.03.2008
13.21%
13.01%
12.95%
12.04%
8.73%
8.19%
8.91%
7.70%
4.48%
4.76%
4.10%
4.34%
64.47%
64.47%
Share Capital
NIL
37.77
Share Premium
NIL
1322.04
vi) Amount of Innovative Perpetual Debt

Instruments (IPDI) raised as Tier I capital
during the year (Rs. in crores)
400.00
655.00
vii) Amount of Upper Tier-II instruments

raised during the year (Rs. in crore)
500.00
Nil
ii) CRAR - Tier I Capital (%)

Basel-I
Basel-II
iii) CRAR - Tier II Capital (%)
Basel-I
Basel-II
iv) Percentage of the shareholding of
the Government of India.
v) Issue of Equity shares through
QIP route (Rs. in crore)
Metve
Metve
322.04
400.00
655.00
500.00
Metve
37.77
82
yeQke ves efvecveefueefKele veJeesvces<e melele $eCe efueKele HetBpeer DeeJeMekelee kees ye{eves kes efueS
efkeee nw
(. kejes[ ceW)
Je<e& kes oewjeve
ekeej
jeefMe
meerDeejSDeej Heefjkeueve
JeefOe&le
kes eeespeve nsleg ieCevee
(YeeefjyeQ kes
efoMee efveoxMeevegmeej)
2006-07
veJeesvces<e melele 430.88
430.88 (etSme
$eCe efueKele (efJeosMeer cege ceW
[euej 85 efceefueeve
(DeeFHeer[erDeeF&) etSme [euej
(efej I)
85 efceefueeve
keer Je=ef)
2007-08
DeeFHeer[erDeeF& 655.00
655.00
2008-09
DeeFHeer[erDeeF& 400.00
400.00
Fmekes Deefleefjkele HetBpeer DeeJeMekelee mebJeOe&ve kes efueS yeQke ves efej efueKeleeW ceW Je=ef
keer nw~
(. kejes[ ceW)
meerDeejSDeej Heefjkeueve
Je<e& kes oewjeve
Hekej
jeefMe
JeefOe&le
kes eeespeve nsleg ieCevee
(YeeefjyeQ kes
efoMee efveoxMeevegmeej)
2006-07
eJej efej II
1218.32
(efJeosMeer cege ceW et.Sme.
[euej 240 efceefueeve
keer Je=e
f
2006-07
2008-09
2002-03
2003-04
2004-05
2005-06
eJej efej II
eJej efej II
efej II
efej II
efej II
efej II
The bank has raised following Innovative Perpetual Debt Instruments to

augment capital requirements:
(Rs. in crores)
Raised during Nature
the year
Amount
Reckoned for the

purpose of CRAR
computation (as
per RBI guidelines )
2006-07
Innovative
Perpetual
Debt
Instrument
(IPDI)
430.88
(USD 85 Mn
raised in
foreign
currency)
430.88 (USD
85 Mn.)
(Tier I)
2007-08
IPDI
655.00
655.00
2008-09
IPDI
400.00
In addition to Tier I instruments, the bank has raised following Tier II

instruments to augment capital requirements.
(Rs. in crores)
Raised during Nature
the year
2006-07
1218.32
(efej II)
732
732
500
500
450
90
550
550
300
300
950
950
400.00
Amount
Upper Tier II 1218.32

(USD
240 Mn. raised
in foreign
currency
Reckoned for the

purpose of CRAR
computation (as
per RBI guidelines )
1218.32
(Tier II)
2006-07
Upper Tier II 732
732
2008-09
Upper Tier II 500
500
2002-03
Lower Tier II 450
90
2003-04
Lower Tier II 550
550
2004-05
Lower Tier II 300
300
2005-06
Lower Tier II 950
950
Note: Effective from current year, floating provision for NPA is reduced
from gross NPA to arrive at net NPA and is not taken as part of Tier II
capital for computation of CRAR as per change in Banks Accounting
policy. If the said change had not been made, under BASEL-I, Tier II
capital and Risk Weighted Assets would have been higher by Rs. 325.92
crore and CRAR would have been higher by 0.20%.
vees SveHeerS kes efueS Jele&ceeve Je<e& mes eYeeJeer DeefmLej eeJeOeeve mekeue SveHeerS mes kece
efkees iees efpememes Meg SveHeerS efvekeeue kej Hetbpeer kes efej II Yeeie ceW meerDeejSDeej keer
ieCevee yeQke keer veF& uesKee veerefle kes Devegmeej keer ieF&~ eefo yemesue-I, efej II kes Debleie&le
HetBpeer ceW veneR efkeS ieS lees peesefKece Yeeefjle DeeefmleeeB . 325.92 kejes[ leke DeefOeke nes
ieF& nesleer Deewj meerDeejSDeej 0.20% leke DeefOeke neslee~
Fmeer lejn mes yemesue-II, efej-II HetBpeer ceW . 325.92 kejes[ leke keer Je=ef nes ieF& nesleer
Deewj meerDeejSDeej 0.24% leke DeefOeke HengBe ieee neslee~
(Ke) Devepe&ke DeeefmleeeB (SveHeerS)
31 ceee& 2009 kees Meg DeefeceeW ceW Meg SveHeerS keer eefleMelelee
0.44% (efJeiele Je<e& 0.52%) jner ~
(Me) eeJeOeeve SJeb DeekeefmcekeleeSb
ueeYe SJeb neefve Keeles ceW oMee&S ieS eeJeOeeve SJeb DeekeefmcekeleeDeeW kee
efJeJejCe efvecveevegmeej nw
(. kejes[ ceW)
ceos]b
2008-09 2007-08
Devepe&ke DeeefmleeeW nsleg eeJeOeeve
622.69
697.25
efveJesMeeW kes cetue ceW cetueeme
474.06
83.42
kejeOeeve nsleg eeJeOeeve (DeemLeefiele kej meefnle)
1157.08
675.31
ceeveke DeeefmleeeW kes efueS eeJeOeeve
87.64
165.51
Deve eeJeOeeve (DemLeeeer eeJeOeeve)
107.99
70.32
kegue ]pees[
2449.46 1691.81
Similarly, under BASEL-II, Tier II capital would have been higher by Rs.
325.92 crore and CRAR would have been higher by 0.24%.
(b) Non-Performing Assets (NPAs)
The percentage of net NPAs to net advances as at 31st March,
2009 is 0.44% (Previous year 0.52%).
(c) Provisions & Contingencies:
The break-up of Provisions and Contingencies appearing in
the Profit and Loss Account is as under:
(Rs. in crores)
Items
2008-09
Provision for NPA
622.69
Depreciation in Value of Investments
474.06
Provision for Taxation (including deferred tax) 1157.08
Provision on Standard Assets
87.64
Other Provisions (including floating provisions) 107.99
Grand Total
2449.46
83
2007-08
697.25
83.42
675.31
165.51
70.32
1691.81

(d) Business Ratios
([er) keejesyeej DevegHeele
ceoW
(i) Deewmele keee&Meerue efveefOeeeW ceW yeepe
Deee kee eefleMele
(ii) Deewmele keee&Meerue efveefOeeeW ceW iewj yeepe
Deee kee eefleMele
(iii) Deewmele keee&Meerue efveefOeeeW ceW Heefjeeueve
ueeYe kee eefleMele
(iv) DeeefmleeeW Hej eefleHeue
(v) eefle kece&eejer keejesyeej (. ueeKeeW ceW)
(Deblej yeQke peceejeefMeeeW kees es[kej Deewj
DeefeceeW kees pees[kej)
(vi) eefle kece&eejer ueeYe (. ueeKe ceW)
31-03-2009
31-03-2008
7.71
(i) Interest Income as a percentage

to average working funds
8.09
7.71
1.32
(ii) Non-Interest Income as a percentage

1.51
1.32
2.70
2.31
(iii) Operating Profit as a percentage

2.70
2.31
1.49
1.25
(iv) Return on Assets
1.49
1.25
833
652
(v) Business per employee (Rs. in lakh)

(deposits excluding inter-bank,
plus advances)
833
652
7.49
4.95
(vi) Profit per employee (Rs. in lakh)
7.49
4.95
31-03-2009
Items
31-03-2008
8.09
1.51
F&) Deeefmle oselee HeyebOeve
(e) Asset Liability Management
DeeefmleeeW SJe oseleeDeeW keer keg ceoeW kee HeefjHekeJelee Hekeej
Maturity pattern of certain items of assets and liabilities

( . kejes[ ceW / Rs. in crores)
1 efove
mes 7
mes 14
15
mes 28
29
efove mes
3 cenerves 6 cenerveeW
mes
Je<e& mes
Je<eeX mes
Je<e&
pees[
efove
efove
Day 1
2 to 7
days
8 to 14
days
15 to 28
days
9492.76
5548.51
5287.21 10374.53 16769.36 31717.93 20666.41 25805.46 16130.92 47915.39 189708.48
16505.49
2373.81
1874.85
4.55
220.90
239.20
681.03
2045.89
906.25
1945.52
6826.70
248.20
2183.52
0.02
244.83
428.58
1011.17
288.55
4619.97
45.26
416.87
9486.97
148.87
2819.55
22.04
696.49
730.33
238.75
116.63
199.28
6.20
3423.80
8401.94
117.84
954.83
142.13
334.90
3725.09
1417.30
1310.99
995.23
180.85
871.34
10050.50
ceoW / Items
3 cenerves mes DeefOeke SJeb DeefOeke SJeb DeefOeke SJeb DeefOeke SJeb
leke 6 cenervees leke 1 Je<e& leke 3 Je<eeX leke 5 Je<eeX leke
efove
29 days
to 3 to
months
Over 3
months
& up to
6 months
Over 6
months
& up to
1 year
Over 1
year &
up to
3 years
Over 3
years &
up to
5 years
mes
DeefOeke
Over 5
years
Total
peceejeefMeeeb
Deposits
Deefece
Advances
4670.86 22907.19 14949.46 10757.38 20288.25 14225.46 34356.63 142909.38
efveJesMe
Investments
5892.91 33844.24
52607.18
GOeej
Borrowings
efJeosMeer cege Deeefmleeeb

Foreign Currency Assets
efJeosMeer cege oseleeSb

Foreign Currency Liabilities
GHeeg&kele Deebke[es kee meceskeve Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW Deewj HeyebOeve eje ueieeS ieS Devegceeve kes DeeOeej Hej efkeee ieee nw Deewj uesKee Hejer#ekeeW eje ceeve efkeee ieee
nw~
The above data has been compiled on the basis of the guidelines of RBI and certain assumptions made by management and have been relied upon by
Auditors.
84

SHe) Deeefmle iegCeJeee
Devepe&ke Deeefmleeeb
ceoW
(i) Meg DeefeceeW ceW mes Meg SveHeerS (%)
(ii) SveHeerS (mekeue) kes efueS Heefjeeueve
(ke) DeejbefYeke Mes<e
(Ke) Je<e& kes oewjeve HeefjJeOe&ve
(ie) Je<e& kes oewjeve Ie
(Ie) Fefle Mes<e
(iii) Meg SveHeerS kee e{eJe Gleej
(Ke) Je<e& kes oewjeve HeefjJeOe&ve
(ie) Je<e& kes oewjeve keceer
(Ie) Fefle Mes<e
(iv) SveHeerS kes efueS eeJeOeeveeW keer efmLeefle
(Ke) Je<e& kes oewjeve efkeS iees eeJeOeeve
DeefOeke eeJeOeeve kees yes Keeles efueKevee/Hegvejebkeve kejvee
(ie) Fefle Mes<e

(f)
(. kejes[ ceW)
2008-09
2007-08
0.44%
0.52%
1930.92
2099.73
1559.77
2470.88
591.98
539.96
503.73
628.21
1459.22
739.39
485.80
1712.81
(Rs. in crores)
Items
(i) Net NPAs to Net Advances (%)
2008-09
2007-08
0.44%
0.52%
2100.49
1365.27
1534.84
1930.92
(ii) Movement of NPAs (Gross)

a) Opening balance
b) Additions during the year
c) Reductions during the year
d) Closing balance
1930.92
2099.73
1559.77
2470.88
2100.49
1365.27
1534.84
1930.92
812.03
655.30
875.35
591.98
(iii) Movement of Net NPAs

a) Opening balance
b) Additions during the year
d) Closing balance
591.98
539.96
503.73
628.21
812.03
655.30
875.35
591.98
1459.22
1354.41
739.39
485.80
1712.81
747.25
642.44
1459.22
(iv) Movement of provisions for NPAs

a) Opening balance
b) Addition during the year (including
floating provision of Rs. 95 crore)
d) Closing balance
1354.41
747.25
642.44
1459.22
efHHeCeer 1. Meg SveHeerS efJeefJeOe pecee ceW Demeceeeesefpele He[s ngS iewj Jemetueer yeepe/
F&meerpeermeer oeJes efveHeeve Fleeefo kes SveHeerS eeJeOeeve/yekeeeeW kes meceeeespeve
kes HeMeele eeHle ngS nw~
2. SveHeerS kes efueS Jele&ceeve Je<e& mes eYeeJeer DeefmLej eeJeOeeve mekeue SveHeerS mes
kece efkees ieeW, efpememes Meg SveHeerS efvekeeue kej HetBpeer kes efej II Yeeie ceW
meerDeejSDeej keer ieCevee yeQke keer veF& uesKee veerefle kes Devegmeej keer ieF&~
eefo GHejeskele yeoueeJe veneR efkees peeles lees Meg SveHeerS . 325.92 kejes[
leke DeefOeke nes ieee neslee SJeb Meg SveHeerS DevegHeele 0.22% leke~
3. Jele&ceeve Je<e& meW yeQke ves mebefoiOe DeeefmleeeW ceW MeerIe eeJeOeeve keer veerefle
DeHeveeF& nw~ leovegmeej lee. 31.03.2009 kees meYeer mebefoiOe DeeefmleeeW nsleg
100% eeJeOeeve efkeee ieee nw pees DeejyeerDeeF& eje efveOee&efjle ojeW meefnle
eeJeOeeve efkees peeves kes eLee efJe nw~ Fme yeoueeJe kes HeefjCeecemJeHe
mebefoiOe DeeefmleeeW ceW DeefOeke eeJeOeeve . 341 kejes[ leke HengBe ieee nw
efpemekee HeefjCeeceer Demej eeJeOeeve Deewj Deekeefmcekelee, Meg ueeYe, Deejef#ele
Deewj DeeefOekee DeefeceeW Hej He[e nw~
(peer) mebJesoveMeerue #es$e kes efueS GOeej osvee
efjeue Fms #es$e kes efueS SkemeHeespej
(. kejes[ ceW )
eJeie&
eLee
eLee
S) ele#e SkemeHeespej
(i) DeeJeemeere yebOeke
- efpemeceW mes
. 20 ueeKe leke DeeJeeme $eCe
(ii) JeJemeeefeke efjeue Fms
(iii) efiejJeer jKeer ieeer eefleYetefleeeW (SceyeerSme)
Deewj Deve eefleYeteflele SkemeHeespej
ceW efveJesMe
S. DeeJeemeere
yeer. JeJemeeefeke efjeue Fms
yeer) Deele#e SkemeHeespej
vesMeveue neGefmebie yeQke (SveSeyeer) Deewj
neGefmebie HeeFveWme kebHeveer (SeSHemeer) Hej
efveefOe DeeOeeefjle SJeb iewj efveefOe DeeOeeefjle
SkemeHeespej
Asset Quality
Non-Performing Assets
31.03.2009
31.03.2008
15838.64
8381.47
13960.02
8658.89
5192.60
7379.22
4673.14
5185.40
77.95
5.85
72.10
115.73
113.91
1.82
3863.35
2670.03
Note : 1. Net NPA is arrived at after adjusting NPA Provisions/Credits

of Unrealised Interest/ECGC claims settled etc. lying
unadjusted in Sundry Credits.
2. Effective from current year, floating provision for NPA is
included in calculation of Net NPA and is not taken as part of
Tier II capital for computation of CRAR as per change in
Banks Accounting policy. If the said change had not been
made, Net NPAs would have been higher by Rs. 325.92 crore
and net NPA ratio would have been higher by 0.22%.
3. Effective from current year, bank has adopted policy for
accelerated provisioning for Doubtful assets. Accordingly, 100%
provision for doubtful asset is made for all doubtful assets as on
31.03.2009, as against the practice of making provision in
accordance with the rates prescribed by RBI. As a result of this
change, provision for doubtful assets is higher by Rs. 341 crore
with consequential impact on Provision and Contingencies, Net
Profits, Reserves & Surplus and Advances.
(g) Lending to Sensitive Sector
Exposure to Real Estate Sector
(Rs. in crores)
Category
a) Direct exposure
(i) Residential Mortgages
- Out of which housing loans upto
Rs. 20 Lakh
(ii) Commercial Real Estate
(iii) Investments in Mortgage
Backed Securities (MBS) and
other securitised exposures
a. Residential,
b. Commercial Real Estate.
b) Indirect Exposure
Fund based and non-fund based
exposures on National Housing
Bank (NHB) and Housing Finance
Companies (HFCs).
85
As at
31.03.2009
As at
31.03.2008
15838.64
8381.47
13960.02
8658.89
5192.60
7379.22
4673.14
5185.40
77.95
5.85
72.10
115.73
113.91
1.82
3863.35
2670.03

Het B p eer yeepeej ceW ef v eJes M e
ceoW

Exposure to Capital Market
(. kejes[ ceW)
eLee efoveebke
(Rs. in crores)
eLee efoveebke
Category
31.03.2009 31.03.2008
(i)
(ii)
(iii)
(iv)
(v)
(vi)
PefkeJeer Mesej, HeefjJele&veere yee@C[, HeefjJele&veere

ef[yeWej leLee FefkeJeer DeefYecegKe cegegDeue HeC[
ceW efveJesMe efpevekeer DeeOeejYetle efveefOe kesJeue
keeHeexjs $eCe ceW efveJesMe veneR keer ieF&;
Mesejes/yee@C[eW/ef[yeWejeW/Deve eefleYetefleeeW
kes mece#e ee yespeceeveleer DeeOeej Hej JeefkeleeeW
kees MesejeW (DeeF&HeerDees)/F&SmeDeesHeerSme meefnle)
HeefjJele&veere yee@C[/HeefjJele&veere ef[yeWej Deewj
FefkeJeer GvcegKe cegegDeue Heb[eW keer etefveeW ceW
efveJesMe kes efueS Deefece;
Deve eeespeveeW kes efueS Deefece, peneB MesejeW
ee HeefjJele&veere yee@C[eW ee HeefjJele&veere ef[yeWejeW
ee FefkeJeer GvcegKe cegegDeue Heb[eW keer etefve
kees eeLeefceke eefleYetefle kes He ceW efueee ieee nw;
MesejeW ee HeefjJele&veere yeeC[eW ee HeefjJele&veere
ef[yeWejeW ee FefkeJeer GvcegKe cegegDeue Heb[eW keer
etefveeW keer mebHeeefMJe&ke eefleYetefle eje eefleYetle
meercee leke, DeLee&le peneB cetueYetle eefleYetefle
MesejeW/HeefjJele&veere yeeC[eW/HeefjJele&veere
ef[yeWejeW/FefkeJeer GvcegKe cegegDeue
Heb[eW keer etefveeW kes DeueeJee HetCe&leee DeefeceeW
kees keJej veneR kejleer nQ, efkevneR Deve
eeespevees kes efueS Deefece;
meke yeeskejeW kees peceeveleer SJeb iewj peceeveleer
Deefece SJeb me@ke yeeskejeW leLee yeepeej
efveOee&jkeeW keer Deesj mes peejer ieejbefeeB;
m$eesleeW keer Je=ef keer eleeMee ceW veF& kebHeefveeeW

keer FefkeJeer kes efueS eJele&keeW kes DebMeoeve kees
Hetje kejves kes efueS MesejeW/yeeC[eW/ef[yeWejeW keer
eefleYetefle ee Deve eefleYetefleeeW kes mece#e ee
yespeceeveleer DeeOeej Hej kebHeefveeeW kes efueS
mJeerke=le $eCe;
(vii) DeHesef#ele FefkeJeer eJeen / efveie&ceeW kes mece#e
kebHeefveeeW kes efueS Hetjke $eCe;
(viii)MesejeW ee HeefjJele&veere yeeC[eW ee HeefjJele&veere
ef[yeWejeW ee FefkeJeer GvcegKe cegegDeue Heb[es kes
eeLeefceke efveie&ce kes mebyeOe ceW keerr ieF& neceeroejer
eefleyeleeSb;
(ix) ceeefpe&ve JeJemeee nsleg me@ke yeeskejesb kes efueS
efJeeHees<eCe;
(x) Gece kes efueS Hetbpeer efveefOe nsleg meYeer efveJesMeeW
(Hebpeerke=le Deewj DeHebpeerke=le oesveeW) kees FefkeJeer
kes yejeyej ceevee peeSiee Deewj Fme ekeej Hetbpeer
yeepeej efveJesMe meercee (ele#e Deewj Deele#e
oesveeW) kes Devegmeej ieCevee keer peeSieer~
(xi) HetBpeer yeepeej ceW kegue efveJesMe
666.70
362.08
55.03
105.58
10.65
17.52
783.79
152.20
1449.48
1275.76
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2965.65
1913.14
(i)
Direct investment in equity shares,

convertible bonds, convertible
debentures and units of equityoriented mutual funds the corpus of
which is not exclusively invested in
corporate debt;
(ii) Advances against shares/bonds/
debentures or other securities or on
clean basis to individuals for
investment in shares (including
IPOs/ESOPs), convertible bonds/
convertible debentures and units of
equity-oriented mutual funds;
(iii) Advances for any other purposes
where shares or convertible bonds
or convertible debentures or units of
equity oriented mutual funds are
taken as primary security;
(iv) Advances for any other purposes
to the extent secured by the collateral
security of shares or convertible
bonds or convertible debentures or
units of equity oriented mutual funds
i.e. where the primary security other
than shares/convertible bonds/
convertible debentures/units of equity
oriented mutual funds does not fully
cover the advances;
(v) Secured and unsecured advances to
stockbrokers and guarantees issued
on behalf of stockbrokers and market
makers;
(vi) Loans sanctioned to corporates
against the security of shares / bonds /
debentures or other securities or on
clean basis for meeting promoters
contribution to the equity of new
companies in anticipation of raising
resources;
(vii) Bridge loans to companies
against expected equity flows/issues;
(viii) Underwriting commitments taken up
by the banks in respect of primary
issue of shares or convertible bonds
or convertible debentures or units of
equity oriented mutual funds;
(ix) Financing to stockbrokers for margin
trading;
(x) All exposures to Venture Capital
Funds (both registered and
unregistered) will be deemed to be
on par with equity and hence will be
reckoned for compliance with the
capital market exposure ceilings
(both direct and indirect)
As at
31.03.2009
As at
31.03.2008
666.70
362.08
55.03
105.58
10.65
17.52
783.79
152.20
1449.48
1275.76
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
(xi) Total Exposure to Capital Market

2965.65
1913.14
The exposure to capital market Rs.2965.65 crore is within the limit of
Rs. 3451.11 crore (i.e. 40% of Banks Net Worth Rs.8627.77 crore as on
31.03.2008). The direct exposure to capital market is Rs.666.70 crore and
is within 20% of Banks Net Worth (Rs. 8627.77 crore as on 31.03.2008)
Hetbpeer yepeejceW . 2965.65 kejes[ kej efveJesMe, . 3451.11 kejes[ keer meercee kes Yeerlej
nw (DeLee&le 31.03.2008 kees yeQke kes efveJeue . 8627.77 kejes[ kee 40%) Hetbpeer yeepeej
ceW Hele#e efveJesM . 666.70 kejes[ nw Deewj yeQke kes efveJeue cetue kes 20% kes Yeerlej nw
(31.03.2008 kees . 8627.77 kejes[)
86

(Se) i)
HeyebOeve eje eLee mecesefkele Hegveie&ve kes DeOeeeOeerve $eJe DeeefmleeeW kee
efJeJejCe
(. kejes[ ceW)
meer[erDeej SmeSceF& $eCe
Deve
JeJemLee
Hegveie&ve
2008-09
GOeejkelee&DeeQ
keer mebKee
yekeeee jeefMe
Ieee (cetue ceW eme)
Hegveie&efle
ceeveke
Deefiece
12953
24189
67.97
1.95
1510.73
4.35
3677.25
32.86
242
358
0
0
8.84
0.24
31.98
0.06
0
0
4.43
0.09
0.05
0
13201
24556
67.97
1.95
1524
4.68
3709.28
32.92
GOeejkelee&DeeQ
keer mebKee
yekeeee jeefMe
Ieee
(cetue ceW eme)
GOeejkelee&DeeQ
keer mebKee
yekeeee jeefMe
Ieee
(cetue ceW eme)
kegue
ii)
CDR
Mechanism
SME Debt
Restructing
Others
2008-09
2008-09
2008-09
2
67.97
12953
1510.73
24189
3677.25
1.95
4.35
32.86
0
0
242
8.84
358
31.98
0.24
0.06
No. of borrowers
Doubtful
Amount
advances
Outstanding
restructured Sacrifice
(diminution in
the value)
0
0
6
4.43
9
0.05
0.09
No. of borrowers
Amount
Outstanding
Sacrifice
(diminution in
the value)
2
67.97
13201
1524
24556
3709.28
1.95
4.68
32.92
2008-09
Hegveie&efle DeJe GOeej kelee&DeeQ

ceeveke
keer mebKee
Deefiece
yekeeee jeefMe
Ieee
(cetue ceW eme)
Hegveie&efle
mebefoiOe
Deefiece
2008-09
(h) i) Details of Loan Assets subjected to Restructuring as computed

by management
(Rs. in crores)
No. of borrowers
Standard
Amount
advances
Outstanding
restructured Sacrifice
(diminution in
the value)
Sub
Standard
advances
restructured
Total
Hegveie&efle KeeleeW meyebOeer Deefleefjkele Hekeve
ii) Additional disclosure regarding restructured accounts
mebKeee
jeefMe
(.kejes[ ceW)
Sr.
No
eLee 1 efmelebyej, 2009 ceeveke jns KeeleeW kes

Hegveie&ve nsleg 31 ceee& 2009 leke HeeHle DeeJesove
37405
6817.41
2.
eLee 31 ceee& , 2009 (1) kes Debleie&le Devegceesefnle SJeb

keeee&evf Jele HemleeJe leLe Fme Hekeej efJeMes<e efveeeceke efveHeeve
nsleg Hee$e ngS SJeb eLee legueve He$e keer leeefjKe kees ceeveke
Deeefmle kes He ceW Jeieeake=le
35577
4798.71
eLee 31 ceee& , 2009 (1) kes Debleie&le Devegceesefnle SJeb

keeee&evf Jele Hejbleg ceeveke HeJeye& ceW Gvvele veneR efkees
pee mekes Keeles
63
38.01
4.
Heekf eeeOeerMe / keeee&vJeceve nsleg (1) kes HemleeJe pees

eLee 31 ceee& , 2009 kee ceeveke nw
1740
5.
eLee 31 ceee& , 2009 SveHeerS ceW HeefjJeefle&le (1) kes

Debleie&le Heekf eeeOeerve / keeee&vJeeve nsleg HemleeJe Hejbleg keee&kece
kes HetCe& keeee&vyeOveve Hej ceeveke Deeefmle kes He ceW Jeieeake=le
efkeS peeves nsleg DeHese#f ele
25
ke
meb
Hekeve
No. of borrowers
Amount
Outstanding
Sacrifice
(diminution in
the value)
Number
Amount
(Rupees in
crore)
Application received up to March 31,

2009 for restructuring which were
standard as on September 1, 2008
37405
6817.41
2.
Of (1), proposals approved and

implemented as on March 31, 2009
and thus became eligible for special
regulatory treatment and classified as
standard assets as on the date of the
balance sheet.
35577
4798.71
Of (1), proposals approved and

implemented as on March 31, 2009
but could not be upgraded to the
standard category.
63
38.01
1966.90
4.
Of (1), proposals under process/

implementation which are standard as
on March 31, 2009
1740
1966.90
13.79
5.
Of (1), proposals under process/

implementation which turned NPA
as on March 31, 2009 but are expected
to be classified as Standard Asset on
full implementation of the package.
25
13.79
87
Disclosure

iii)
eyebOeve eje Je<e& kes oewjeve eLee meceWefkele (Deeeele efmLeefle ceW efkemeeveeW kes
Hegveie&enf le Keelees mebyebOeer peevekeejer) Heveie&ve kes DeOeOeerve $eCe DeeefmleeeW
kee yeewje
iii)
Details of Loan assets subjected to restructuring

(Information in respect of restructured accounts of
farmers in distress) as compiled by management during
the year-
(. kejes[ ceW)
ceoW
(i) Hegveie&ve, Hegveefve&Oee&jCe, HegveHejeeceCe kes
DeOeOeerve $eCe DeeefmleeeW keer
kegue jkece
- pees meer[erDeej kes Debleie&le neW
(ii) Hegveie&ve, Hegveefve&Oee&jCe, HegveHejkeeceCe kes
DeOeOeerve ceeveke DeeefmleeeW keer
kegue jkece
(iii) Hegveie&ve, Hegveefve&Oee&jCe, HegveHejkeeceCe kes
DeOeOeerve DeJe-ceeveke DeeefmleeeW keer
kegue jkece
- pees meer[erDeej kes Debleie&le nes
(iv) Hegveie&ve, Hegveefve&Oee&jCe, HegveHejkeeceCe kes
DeOeOeerve mebefoiOe DeeefmleeeW keer
keg} jkece
2008-09
327.58
(Rs. in crores)
2007-08
Sr. Particulars
No.
32.28
i)
0.00
0.00
308.86
31.48
0.00
0.00
18.72
0.80
0.00
0.00
0.00
Total amount of loan assets subjected

to restructuring , rescheduling,
renegotiation;
Of which under CDR
ii)
Total amount of Standard assets

subjected to restructuring ,
rescheduling, renegotiation;
iii)
Total amount of Sub-Standard assets

subjected to restructuring,
Of which under CDR
iv)
1.
2.
Metve
(Ke) kegue yekeeee
Metve
Metve
(ke) FveceW mes Je<e& kes oewjeve efkeleves KeeleeW

kee Hegveie&ve efkeee ieee
(Ke) kegue yekeeee
Metve
Metve
Metve
Metve
308.86
31.48
0.00
0.00
0.80
Total amount of Doubtful assets

subjected to restructuring ,
0.00
0.00
Of which under CDR
0.00
0.00
Details of Financial Assets sold to Securitisation /Reconstruction

Company for Asset Reconstruction.
Sr. Particulars
No.
2008-09
2007-08
Number of Accounts
68
105
Aggregate Value (Net of

Provisions) of accounts
sold to SC/RC
117.68
62.14
Aggregate consideration
89.47
114.43
Additional Consideration
realised in respect of accounts
transferred in earlier years
NIL
NIL
Aggregate Gain/(Loss) over

Net Book Value*
(30.33)
52.29
Details of Non-Performing financial assets purchased/sold

A) Details of Non-Performing financial assets purchased:
(Rs. in crores)
(. kejes[ ceW)
Metve
0.00
(Rs. in crores)
(j)
(ke) Je<e& kes oewjeve Kejeros iees KeeleeW keer

mebKee
0.00
0.00
*ECGC claim refund earmarked Rs. 2.12 crore
2007-08
32.28
0.00
*F&meerpeermeer
2008-09
327.58
18.72
(i)
ke.meb. efJeJejCe
2007-08
Of which under CDR
(DeeF&)Deeefmle Hegveie&ve kes ef}S Heelf eYetelf ekejCe/Hegveie&ve kebHeveer kees yeseer ieF& efJeeere
DeeefmleeeW kee efJeJejCe
(. kejes[ ceW)
ke. efJeJejCe
2008-09
2007-08
meb.
1 KeeleeW keer mebKee
68
105
2 Smemeer/Deejmeer kees yeses iees KeeleeW kee
117.68
62.14
keg} cetue
(HeeJeOeeveeW mes Ieekej)
3 keg} HeefleHeue
89.47
114.43
4 efJeiele Je<eex ceW Debleefjle KeeleeW ceW Jemetue
Metve
Metve
efkeee ngDee Deefleefjkele
HeefleHeue
5 efveJeue yener cetue Hej
(30.33)
52.29
kegue Deee/(neefve)
oeJee JeeHemeer efveOeeefjle jeefMe . 2.12 kejes[
(pes) Kejeroer ieF&/yeseer ieF& Devepe&ke efJeeere DeeefmleeeW kee yeewje
(ke) Kejeroer ieF& Devepe&ke efJeeere DeeefmleeeW kee yeewje
2008-09
Sr. Particulars
No.
1. (a)
No. of accounts purchased

during the year
(b) Aggregate outstanding

2. (a)
Of these, number of accounts

restructured during the year
(b) Aggregate outstanding
88
2008-09
2007-08
NIL
NIL
NIL
NIL
NIL
NIL
NIL
NIL
(Ke) yeseer ieF& Devepe&ke efJeeere DeeefmleeeW kee yeewje

ke. efJeJejCe
B)
Details of Non-Performing financial assets sold:
(. kejes[ ceW)
2008-09
2007-08
1.
yeses ieS KeeleeW keer mebKee
Nil
2.
kegue yekeeee
Nil
(0.32)
3.
eeHle kegue eefleHeue
Nil
7.89
(Rs. in crore)
Sr. Particulars
No.
2008-09
2007-08
1.
No. of accounts sold
Nil
2.
Aggregate outstanding
Nil
(0.32)
3.
Aggregate consideration received
Nil
7.89
kes) Je<e& kes oewjeve Hegve Kejero/HeefleJeleea Hegve Kejero meewoeW kee yeewje
k)
(. kejes[ ceW)
Details of Repo / Reverse Repo deals done during the year
(Rs. in crores)
Je<e& kes oewjeve

vetvelece yekeeee
Je<e& kes oewjeve

Je<e& kes oewjeve
DeefOekelece yekeeee owefveke Deewmele yekeeee
Minimum
outstanding
during the year
Hegve Kejero kes Debleie&le yeseer ieF& HeefleYetefleeeB

Hegve Kejero kes Debleie&le Kejeroer ieF& HeefleYetefleeeB
Maximum
outstanding
during the year
Daily Average
outstanding
during the year
eLee
31 ceee& 2009
As on March
31, 2009
Securities sold under Repo
1.58
3,645.61
482.08
0.00
Securities purchased under

reverse Repo
0.76
8,031.53
686.08
0.00
FmeceW Yeejleere efj]peJe& yeQke kes meeLe vekeoer meceeeespeve megefJeOee (SueSSHe) kes Devleie&le efkeS ieS meewos eeefceue nQ (ceeefpe&ve kees es[kej)
The above includes deals done under Liquidity Adjustment Facility (LAF) with RBI (net of margin).
(Sue)efveJese
(l)
ceoW
(1)
efveJeseeW kee cetue

(i)
(ii)
(iii)
(iv)
(2)
efveJeseeW kee kegue cetue

(S) Yeejle ceW
(yeer) Yeejle kes yeenj
cetueeme kes efueS HeeJeOeeve
(S) Yeejle ceW
HeefjMeesOeve
(S) Yeejle ceW
efveJeseeW kee Meg cetue
(S) Yeejle ceW
efveJese kee cetueeme kes mece#e efkeS ngS

HeeJeOeeveeW keer efmLeefle
DeejbefYeke es<e
pees[s Je<e& kes oewjeve efkeS ngS HeeJeOeeve
IeeSb yesKeeles [euevee/Deefleefje kee eefleuesKeve
eeJeOeeve
Fefle es<e
(. kejes[ ceW)
eLee efoveebke eLee efoveebke
31-03-09
Investments
(Rs. in crores)
Items
31-03-08
As at
31-03-09
As at
31-03-08
47854.82
37558.86
5462.18
4551.31
142.34
218.44
567.48
86.64
(1) Value of Investments
47854.82
37558.86
5462.18
4551.31
142.34
567.48
218.44
86.64
-3.83
-2.21
47712.48
4894.70
37340.42
4462.46
305.08
707.00
221.56
165.37
306.09
705.99
81.85
305.08
(i) Gross Value of Investments

(a) In India
(b) Outside India
(ii) Provisions for Depreciation
(a) In India
(b) Outside India
(iii) Amortisation
(a) In India
(b) Outside India
(iv) Net Value of Investments
(a) In India
(b) Outside India
(2) Movement of provisions held
towards depreciation on investments.
Opening balance
Add: Provisions made during the year
Less: Write-off/ write-back of excess
provisions
Closing balance
89
--
--
3.83
2.21
47712.48
4894.70
37340.42
4462.46
305.08
707.00
221.56
165.37
306.09
705.99
81.85
305.08
Sce) efveie&cekelee& keer iewj-SmeSueDeej efveJesMe meteer keer mebjevee
(. kejes[ ceW)
(m) Issuer Composition of Non-SLR Investments Portfolio
ke.
meb.
peejerkelee&
Sr.
No.
Issuer
(1)
1
2
3
4
5
6
7.
(Rs. in crores)
jeefe
efvepeer H}smeceW
keer meercee
èfveJese esCeer mes

efvecvelej' HeefleYetefleeeW
keer meercee
jsefbiejefnle
HeefleYetefleeeW
keer meercee
Demeteerye
HeefleYetefleeeW
keer meercee
Amount
Extent of
Private
placement
Extent of
below investment
grade securities
Extent of
unrated
securities
Extent of
un-listed
securities
(2)
meeJe&peefveke GHekece
efJeeere mebmLeeSB
yeQke
efvepeer keeHeexjs
meneeke kebHeefveeeB/
mebegkele Gece
Deve
pees[
IeeSB cetueeme kes ef}S
efkeee ieee HeeJeOeeve
eg
(3)
(4)
(5)
(6)
(7)
PSUs
905.86
769.63
67.10
0.00
46.05
FIs
571.41
442.41
100.00
100.00
162.91
Banks
2237.45
731.22
0.00
0.00
341.64
Private Corporates
2988.16
2064.88
45.60
334.73
370.22
397.00
397.00
0.00
0.00
0.00
Others
1390.58
195.64
0.00
0.00
0.00
Total
8490.46
4600.78
212.70
434.73
920.82
543.89
0.00
0.00
0.00
0.00
7946.57
4600.78
212.70
434.73
920.82
Subsidiaries/
Joint Ventures
Less: Provisions held

towards Depreciation
NET
Sve) Devepe&ke iewj-SmeSueDeej efveJese
(n) Non-performing Non-SLR Investments
(. kejes[ ceW)
efJeJejCe
DeLees<e
Je<e& kes oewjeve keewefleeeb
Feflees<e
(Rs. in crores)
Particulars
---
121.59
74.39
98.18
67.12
Reductions during the year
54.49
19.92
165.28
121.59
61.88
61.20
121.59
74.39
Opening balance
98.18
67.12
54.49
19.92
165.28
121.59
61.88
61.20
Closing balance
Total provisions held
(Dees) yeQke eje ye{eF& ieF& Skeue GOeejkelee& meercee (SmepeerSue), meecetenf ke GOeejkelee&
meercee (peeryeerSue) kee efJeJejCe
(. kejes[ ceW)
De. GOeejkelee& kee veece
SkemeHeespej mJeerke=le
31.03.09 kees
e.
meercee
meercee
yekeeee
Metve
2007-08
2007-08
Oeeefjle kegue HeeJeOeeve
1.
2008-09
2008-09
---
(o)
Details of Single Borrower Limit (SGL), Group Borrower Limit

(GBL) exceeded by the Bank.
(Rs. in crores)
Sr. Name of the Borrower Exposure

Limit
Outstanding
No.
Ceiling Sanctioned
as on
31.03.09
---
1.
Nil
---
---
---
(Exposure is reckoned as Sanctioned Limit or Balance outstanding

whichever is higher.)
($eCe peesefKece keer ieCevee, mJeerke=le meercee ee Mes<e yekeeee pees Yeer DeefOekelece nes, kes
Devegmeej keer ieF& nw~)
90
Heer) SkemeHeespej keer esCeer kes Devegmeej ose kee peesefKece Deewj lelmebyebOeer
HeeJeOeeve
(. kejes[ ceW )
ke. peeseKf ece esCeer
eLee efoveebke 31-03-09 eLee efoveebke 31-03-08
meb.
ose kee
Oeeefjle
ose kee
Oeeefjle
peeseKf ece
HeeJeOeeve
peeseKf ece
HeeJeOeeve
1
veieCe
15181.59
13570.29
efvecve
1210.18
meeOeejCe
Ge
(p) Risk Category wise Country Exposures and Provisions there

against.
(Rs. in crores)
Sr. Risk Category
No.
Insignificant
392.89
1965.72
1576.14
1513.61
yengle Ge
6
7
15181.59
13570.29
Low
1210.18
392.89
Moderate
1965.72
1576.14
552.43
High
1513.61
552.43
256.19
98.13
Very High
256.19
98.13
eefleyebefOele
447.99
17.08
Restricted
447.99
17.08
Dee@He esef[
102.09
0.10
Off credit
102.09
0.10
kegue
20677.37
20.00
16207.06
(keet) [sejf Jesef Je

Jeeeoe oj DevegyebOe/yeepe oj mJewHe
ceoW
ii)
iii)
iv)
v)
As at 31-03-08
Country Provision Country Provision

Exposure
held
Exposure
held
i)
As at 31-03-09
mJewHe DevegyebOe keer keefuHele

cetue jeefe
mebyebefOele He#eeW eje DeHeves oeefelJe
Hetefle& ve efkeS peeves kes HeuemJeHe
nesves Jeeueer neefveeeb
eLee efoveebke
(. kejes[ ceW )
eLee efoveebke
31.03.2009
31.03.2008
20977.64
28139.72
Total
20677.37
20.00
16207.06
20.00
(q) Derivatives
Forward Rate Agreement/ Interest Rate Swap
(Rs. in crores)
Items
i) The notional principal of
As at
31.03.2009
As at
31.03.2008
20977.64
28139.72
691.23
335.81
(A)
(A)
(B)
(B)
176.06
(110.20)
swap agreements
691.23
ii) Losses which would be incurred if
335.81
counterparties failed to fulfil their

obligations under the agreements
mJewHe Heefkeee DeHeveeves Hej yeQke eje

DeHesef#ele mecHeeefMJe&ke HeefleYetefle
(A)
mJewHe mes DeeS kesef[ peesefKece

kee mebkesCe
(B)
mJewHe yener kee Gefele cetue
20.00
iii) Collateral required by the bank upon
(A)
entering into swaps

iv) Concentration of credit risk arising
(B)
from the swaps

176.06
v) The fair value of the swap book
(110.20)
efHHeCeer mJewHe kes Debleie&le ee lees efmLej yeepe HeeHle kejves Deewj Heueesefbie oj keer
Deoeeieer DeLeJee efmLej yeepe keer Deoeeieer Deewj Heueesefbie oj HeeHle kejves leLee Fve yeepe
DeeOeeef j le Deeef m leeeW Deew j os eleeDeeW / ^ s e f [ b i e Gs e kes ef u eS He e f l ej#ee yeepe
oj mes nw~
Note : The terms of swaps are either to receive fixed interest and pay
S)
mJewHe kes efueS mecHeeefMJe&ke HeefleYetefle keer DeeJeekelee ee lees yeQke DeLeJee Heerefceej
keeHeexjs mes meceke#e He ceW veneR Leer~
(A) No collaterals were required for the swaps as counterparty was either
yeer) Je<e& kes oewjeve yeepe oj mJewHe mes GlHevve kepe& peesefKece kee keesF& mebkesvCe
veneR nw~
(B) There is no concentration of credit risk arising from the interest rate
swaps undertaken during the year.
floating rate or to pay fixed interest and receive floating rate. A few floating
to floating deals are undertaken to hedge interest rate risk on interest
bearing assets and liabilities/trading purposes.
banks or premier corporates.
91

Deej) efJeefvecee JeeHeej yeepe oj [sefjJesefJe
meb.
(i)
(ii)
(iii)
(iv)
efJeJejCe
Je<e& kes oewjeve ef}es iees efJeefvecee JeeHeej yeepe
oj [sefjJesefJe keer keefuHele cetue jeefe
(efueKele-Jeej)
ke)
Ke)
ie)
eLee 31 ceee& 2009 kees efJeefvecee JeeHeej yeepe oj
[sefjJesefJe keer keefuHele cetue jeefe
(efueKele-Jeej)
ke)
Ke)
ie)
yekeeee efJeefvecee JeeHeej yeepe oj [sefjJesefJe
keer keefuHele cetue jeefe Deewj pees `Ge HeYeeJeer' veneR nes
(efueKele-Jeej)
ke)
Ke)
ie)
yekeeee efJeefvecee JeeHeej yeepe oj [sefjJesefJe
kee yeepeej JesefOele cetue Deewj pees `Ge HeYeeJeer' veneR nes
(efueKele-Jeej)
ke)
Ke)
ie)

(r)
(. kejes[ ceW )
jeefe
Exchange Traded Interest Rate Derivatives:

(Rs. in crores)
No.
Particulars
(i)
Notional principal amount of exchange traded interest

rate derivatives undertaken during the year
(instrument-wise)
a)
b)
c)
etve
(ii)
etve
(iii)
etve
(iv)
etve
(s)
(Sme) [sefjJesefJe ceW efveJesMe peesefKece (SkemeHeespej)

(i) iegCeelceke ekeve
yeQke legueve He$e keer DeeefmleeeW Deewj oseleeDeeW keer eeflej#ee kes efueS DeLeJee keejesyeejer
GsMeeW Deewj eenke keer pejleeW kees Hetje kejves kes efueS [sefjJesefJe mebefJeoeSb kejlee
nw pewsmes efke yeepe-oj Deouee-yeoueer, cege Deouee-yeoueer Deewj cege leLee HejmHej
uesveosve keer cege kee efJekeuHe ee JeeHeej kes GosMe nsleg es GlHeeo peesefKece keer
eeflej#ee, ueeiele Ieeves leLee Ssmes mebJeJenejeW mes Deee ye{eves kes efueS eeesie efkeS
peeles nQ~ yeQke Fme ekeej kes JeJenej ceW efpeme ekeej kes peesefKeceeW kee meecevee kejlee
nQ, Jes nQ $eCe peeWefKece, yeepeej peesefKece, Heefjeeueveiele peesefKece Deeefo~
peesefKece eyebOeve yeQke kes keejesyeej eyebOeve kee Ske cenlJeHetCe& Yeeie nw~ peesefKece keer
Heneeve kejves Deewj Gvekee efJeMues<eCe kejves, mecegefele peesefKece meerceeSb efveOee&efjle
kejves Deewj Gve peesefKeceeW Deewj meerceeDeeW keer efvejblej DeeOeej Hej Deeleve eyebOeve metevee
eCeeefueeeW kes peefjS osKe-jsKe kejves kes efueS yeQke ves peesefKece eyebOeve veerefleeeb leweej
keer nQ~ peesefKece eyebOeve veerefleeeb Deewj ecegKe efveeb$eCe meerceeSb efveosMeke ceb[ue eje
Devegceesefole keer ieF& nQ Deewj Gvekeer efveeefcele DeeOeej Hej osKe-jsKe leLee meceer#ee keer
peeleer nw~ yeQke kee mebieve peesefKece kes eyebOeve ceW meneeke jne nw~ [sefjJesefJe
Heefjeeueve ceW JeeHeej efeee keueeHeeW kes $eCe peesefKeceeW keer Heee&Hle peevekeejer nw~
DeOe#e SJeb eyebOe efveosMeke keer DeOe#eleeb ceW yeQke kes efveosMekeeW keer peesefKece eyebOeve
meefceefle nw~
eeflej#ee [sefjJesefJe kee uesKeebkeve eesodYeJeve kes DeeOeej Hej efkeee peelee nw~
keejesyeejer [sefjJesefJe keer efmLeefle yeepeej cetue Hej nesleer nw Deewj eefo keesF& neefve nes
lees Gmes ueeYe-neefve Keeles ceW efoKeeee peelee nw~ eefo keesF& ueeYe nes lees veneR efoKeeee
peelee~ yeepe ojeW keer Deouee-yeoueer mes mecye Deee Deewj Jee efveHeeve leejerKe
Hej efveOee&efjle nesles nQ~
yeQke ceW Jeefj< Deewj Ge eyebOeve kees DeeJeefOeke efjHeeseX kees emlegle kejves keer Gefele
Heefle nw Fmekes meeLe ner Yeejleere efj]peJe& yeQke eje DeHesef#ele / ee Heefjeeueve
DeeJeMekeleevegmeej efJeefveeceve eeefOekeeefjeeW kees Yeer efjHees& Yespeer peeleer nw~ yeQke

rate derivatives outstanding as on 31st March 2009
(instrument-wise)
a)
b)
c)
rate derivatives outstanding and not highly effective
(instrument-wise)
a)
b)
c)
Mark-to-market value of exchange traded interest rate
derivatives outstanding and not highly effective
(instrument-wise)
a)
b)
c)
Amount
NIL
NIL
NIL
NIL
Risk Exposure in Derivatives

(i)
Qualitative Disclosure
The Bank enters into derivative contracts such as interest rate
swaps, currency swaps and currency options to hedge on balance
sheet assets and liabilities, to meet client requirements or for
trading purpose. These products are used for hedging risk,
reducing cost and increasing the yield. In such transactions the
types of risks to which the bank is exposed to, are credit risk,
market risk, operational risk etc.
Risk management is an integral part of banks business
management. Bank has risk management policies designed to
identify and analyse risks, to set appropriate risk limits and to
monitor these risks and limits on an ongoing basis by means of
reliable and up to date management information systems. The
risk management policies and major control limits are approved
by the Board of Directors and they are monitored and reviewed
regularly. The organization of the Bank is conducive to managing
risks. There is sufficient awareness of the risks and the size of
exposure of the trading activities in derivative operations.
The Bank has a Risk Management Committee of Directors
presided over by the Chairman and Managing Director.
Hedging derivatives are accounted for on an accrual basis.
Trading derivative positions are marked to market (MTM) and
the resulting losses, if any, are recognised in the profit and loss
account. Profit, if any, is not recognised. Income and expenses
relating to the derivative contracts are recognised on the
settlement date.
Bank has a proper system of submitting periodical reports to
Senior and Top Management and Board as well as regulatory
authorities as required by RBI and/or as per operational
requirements. Bank has clearly spelt derivative guidelines on
92
ceW efJeefYevve HenuegDeeW mebyebOeer megmHe< [sefjJesefJe efoMeeefveoxMe nQ pees yeQke kes efveosMeke
yees[& eje Devegceesefole nQ~ [sefjJesefJe uesve-osve mebieeYeer, Deebleefjke, meebefJeefOeke Deewj
efveeeceke uesKee Hejer#ee keer MeleeX kes DeOeOeerve nQ~
mebJeJenejeW kes eefleHe#e yeQke Deewj eerefceej keeHeexjsdme nQ~ FveceW JeJenej Devegceesefole
$eCe peesefKece meercee kes Deboj efkeee peelee nw~ yeQke ves yeepe oj SJeb efJeosMeer efJeefvecee
[sefjJesefJe uesve-osveeW kes keejCe GlHeVe $eCe peesefKeceeW kes ceeHeve kes efueS Yeejleere
efj]peJe& yeQke eje efveOee&efjle Jele&ceeve $eCe peesefKece efJeefOe DeHeveeF& nw~ Jele&ceeve $eCe
peesefKece efJeefOe Jele&ceeve $eCe peesefKece Deewj Fve mebefJeoeDeeW kes mebYeeJeer Deeieeceer $eCe
peesefKece kee pees[ nw~
Jele&ceeve $eCe peesefKece Fve mebefJeoeDeeW DeLee&le peye yeQke kees eefleHe#e mes jeefMe eeHle
kejveer nesleers nw kes yeepeej cetue kes mekeejelceke Debke kee pees[ nQ~
mebYeeJeer, Deeieeceer $eCe peesefKece Fve mebefJeoeDeeW kes keefuHele cetue jeefMe kees iegCee kej
efveOee&efjle efkeee peelee nw~ Yeues ner mebefJeoe Metve keeeW ve nes~ efueKele keer eke=efle SJeb
Mes<e HeefjHekeJelee kes Devegmeej efvecve efueefKele leLeeW ceW mebyebefOele kees pees[les ngS yeepeej
cetue kee mekeejelceke ee vekeejelceke Debke kee iegCeJeleHeue nQ~
DeJeefe< HeefjHekeJelee
various aspects approved by the Board of Directors. The

derivative transactions are subject to concurrent, internal,
statutory and regulatory audits.
The counter parties to the transactions are banks and premier
corporates. The deals are done under approved exposure limits.
The Bank has adopted the Current Exposure method prescribed
by Reserve Bank of India for measuring Credit Exposures
arising on account of the interest rate and foreign exchange
derivative transactions. Current Exposure Method is the sum
of current credit exposure and potential future exposure of
these contracts.
The current credit exposure is the sum of positive mark to
market value of these contracts i.e. when the bank has to receive
money from the counter party.
Potential future credit exposure is determined by multiplying
the notional principal amount of these contracts irrespective of
whether the contract has zero, positive or negative mark to
market value by the relevant add on factors as under according
to the nature and residual maturity of the instrument.
kegue Devegceeefvele cetue jeefe Hej

ueeiet HeefjJele&vekeejke lelJe
yeepe oj
efJeefvecee oj
mebefJeoe
mebefJeoe
Conversion factor to be applied on

Notional Principal Amount.
Residual Maturity
Ske Je<e& mes kece

0.50%
2.00%
Ske Je<e& Deewj DeefOeke
1.00%
10.00%
HeeBe Je<e& mes DeefOeke
3.00%
15.00%
$eCe peesefKece keer ieCevee kejles mecee `èfyeeeriele efJekeuHees'' kees JeneB es[ efoee peelee nw peneB
keneR eerefceece / Meguke ee efkemeer Yeer He ceW Deee eeHle / Jemetueer nesleer nQ~
nceejs yeQke ves Yeer Yeejleere efj]peJe& yeQke kes efoMee efveoxMeevegmeej Jele&ceeve $eCe peesefKece efJeefOe kes
DevegHe Heefjkeefuele [sefjJesefJe mebefJeoeDeeW kes $eCe peesefKece kes mebyebOe ceW ceeveke DeeefmleeeW nsleg ueeiet
DeHesef#ele eeJeOeeve efkeS nQ~
(ii) cee$eelceke Hekeve
(. kejes[ ceW )
ke efJeJejCe
cege
yeepe - oj
meb.
[sefjJesefJe
[sefjJesefJe
(DeeF&SveDeej)
1 [sefjJesefJe
5332.35
21280.60
(Devegceeefvele cetue jeefe)
ke) Heeflej#ee nsleg
878.16
8599.84
ye) keejesyeej nsleg
4454.19
12680.76
92.98
(105.58)
2 yeepeej oj Hej efmLeefleeeb
ke) Deeefmle (+)
92.98
39.44
ye) oselee (-)
0.00
145.02
3 $eCe peesefKece (SkemeHeespej)
1025.24
371.13
4 yeepe oj ceW 1% kes HeefjJele&ve mes nesves
Jee}e mebYeeJe HeYeeJe (100* Heer Jeer 01)
8.84
29.70
ke) Heeflej#eke [sefjJesefJe Hej
8.84
29.24
ye) keejesyeejer [sefjJesefJe Hej
0.00
0.46
5 Je<e& kes oewjeve osKeer ieF& 100 * Heer Jeer 01 DeefOeke vetvelece DeefOeke vetvelece
kee DeefOekelece Deewj vetvelece
lece
lece
ke) Heeflej#ee Hej
(28.33 6.84 19.00 5.36
ye) keejesyeej Hej
0.006 0.002 0.87 0.03
Interest Rate
Contract
Exchange Rate
Contract
One year or less
0.50%
2.00%
Over one year to five years
1.00%
10.00%
Over five years
3.00%
15.00%
While computing the credit exposure, sold options are excluded wherever
the entire premium / fee or any other form of income is received / realized.
Our Bank has also made requisite provision as applicable to standard
assets, on credit exposures of derivative contracts computed as per current
exposure method as per RBI guidelines.
(ii)
Quantitative Disclosure
(Rs. in crores)
Sr. Particulars
No.
1
Derivatives
(Notional Principal Amount)
a) For Hedging
b) For Trading
Mark to Market Positions

a) Asset (+)
b) Liability (-)
Credit Exposure
Currency Interest Rate

Derivatives Derivatives
(INR)
5332.35
21280.60
878.16
4454.19
8599.84
12680.76
92.98
92.98
0.00
(105.58)
39.44
145.02
1263.61
798.59
8.84
8.84
0.00
29.70
29.24
0.46
Likely impact of one percentage

change in interest rate (100*PV01)
a) On Hedging Derivatives
b) On Trading Derivatives
Maximum & Minimum of
Max.
Min. Max. Min.
100*PV01 observed during the year

a) On Hedging
28.33 6.84 19.00 5.36
b) On Trading
0.006 0.002 0.87 0.03
The above data have been compiled in accordance with the guidelines
contained in RBI circular DBOD No. BO.BC.72/21.04.018/2004-05 dtd.
03.03.2005.
Gkele Deebke[s Yeejleere efj]peJe& yeQke kes HeefjHe$e meb. [eryeerDees[er meb yeerDees/yeermeer/72/
21.04.018/2004-05 efoveebke 3.3.2005 kes Devegmeej leweej efkeS ieS nQ~
93
(er) ceeveke DeeefmleeeW Hej eeJeOeeve

ceo
ceeveke DeeefmleeeW Hej eeJeOeeve
(t)
eLee 31.03.09
(. kejes[ ceW )
eLee 31.03.08
712.30

(Rs. in crores)
Item
As at 31.03.09 As at 31.03.08
Provision towards Standard Assets
610.64
(et) Je<e& kes oewjeve Deeekej nsleg eeJeOeeve keer jeefMe
712.30
(u) Amount of Provisions made for Income-Tax during the year
(. kejes[ ceW )
ceo
Deeekej kes efueS eeJeOeeve
DeemLeefiele kej kes efueS eeJeOeeve
kegue
2008-09
2007-08
795.56
683.77
361.52
(8.46)
1157.08
675.31
(Rs. in crores)
Item
2007-08
Provision for Income Tax
795.56
683.77
Provision for Deferred Tax
361.52
(8.46)
1157.08
675.31
Total
(. kejes[ ceW )
2008-09
2007-08
290.00
230.00
130.00
60.00
34.08
385.92
290.00
(Rs. in crores)
Particulars
(ke) Je<e& kes eejbYe ceW ueeiet veneR efkeS ieS efveCe&eeW keer mebKee
Opening Balance
290.00
230.00
130.00
60.00
34.08
385.92
290.00
Note2 : In terms of RBI circular DBOD.BP.BC. 48/21.04.048/2008-09

dated 22.09.2008, the bank has utilised a sum of Rs. 34.08 crore during
the year from Floating provision for NPAs and credited the same to Profit
& Loss Account on account of unapplied interest, penal interest and
miscellaneous charges etc. in respect of Agriculture Debt Waiver & Debt
Relief Accounts.
(w) Disclosures of Complaints
1.
Customer Complaints :
( a ) No. of complaints pending at the beginning of the year
79
79
2386
( b ) No. of complaints received during the year
2386
2440
( c ) No. of complaints redressed during the year
2440
( d ) No. of complaints pending at the end of the year
25
2.
yeQekE eie ueeskeHeeue eje Heeefjle efveCe&e
2.
2007-08
Closing Balance
([yuet) efMekeeeleeW kee ekeve

1. eenke efMekeeeleW
Je<e& kes eejbYe ceW uebefyele efMekeeeleW
Je<e& kes oewjeve eeHle efMekeeeleW
Je<e& kes oewjeve efveHeeF& ieF& efMekeeeleW
Je<e& kes Deble ceW uebefyele efMekeeeleW
2008-09

(purpose of draw down to be
given, if any)
efHHeCeer Yeejleere efj]peJe& yeQke kes lee. 22.09.2008 kes He$e e. [eryeerDees[er.yeerHeer.yeermeer.
48/21.04.048/2008-09 kes Devegmeej Je<e& kes oewjeve Devepe&ke DeeefmleeeW kes efueS DemLeeeer
eeJeOeeve nsleg yeQke ves 34.08 kejes[ keer jeefMe kee GHeeesie efkeee nw SJeb Fme jeefMe kees
DeeYeeefjle yeepe, ob[elceke yeepe Deewj efJeefJeOe eYeej Deeefo ke=ef<e $eCe ceebHeer Deewj $eCe
jenle KeeleeW kes ueeYe-neefve Keeles ceW pecee kej efoee nw~
(ke)
(Ke)
(ie)
(Ie)
2008-09
(v) Details of Floating Provisions
(Jeer) DeefmLej eeJeOeeveeW kee efJeJejCe

yeesje
DeejbefYeke Mes<e
Je<e& kes oewjeve DeefYeJe=efeeB
Je<e& kes oewjeve keefceeeb
(eefo keceer nw lees keejCe
yeleeSb)
Fefle Mes<e
610.64
Awards passed by the Banking Ombudsman :
( a ) No. of unimplemented Awards at the beginning

of the year
25
(Ke) Je<e& kes oewjeve yeQeEkeie ueeskeHeeue eje Heeefjle efveCe&eeW keer mebKee
10
( b ) No. of Awards passed by the Banking Ombudsmen

during the year
10
(ie) Je<e& kes oewjeve ueeiet efkeS ieS efveCe&eeW keer mebKee
10
( c ) No. of Awards implemented during the year
10
(Ie) Je<e& kes Deble ceW ueeiet veneR efkeS ieS efveCe&eeW keer mebKee
*1
( d ) No. of unimplemented Awards at the end of the year
*1
* the matter is pending in Court
mebyebefOele ceeceuee veeeeuee ceW uebefyele nw~

(Skeme) Yeejleere efj]peJe& yeQke eje ueieeS ieS ob[ kee ekeve Je<e& kes oewjeve yeQke Hej
Yeejleere efj]peJe& yeQke eje keesF& ob[ veneR ueieeee ieee~
*
(x)
94
Disclosures of Penalties imposed by RBI: During the year, no

penalty has been imposed by the RBI on the bank.
(Jeee) Jesleve HeefjMeesOeve nsleg eeJeOeeve
y)
meome yeQke Deewj kece&eejer etefveeve / DeefOekeeefjeeW keer Deesj mes Yeejleere yeQke
mebieve kes meeLe Jesleve HeefjMeesOeve Hej efJeeejeOeerve Keex kee Devegceeefvele eeJeOeeve
. 186.85 kejes[ (efHeues Je<e& . 120.75 kejes[) Fme Je<e& kes efueS efkeee
ieee nw~
Pending outcome of negotiations on wage revision between Indian

Bank Association on behalf of member banks and union of workmen/
officers, an estimated provision of Rs. 186.85 crore (previous year
Rs.120.75 Crore) has been made for the year.
(z)
(Pes[) Deejef#eleer ces DeenjCe eje keceer
(aa) Agriculture Debt Waiver & Debt Relief scheme
(SS) ke=ef<e $eCe ceeHeer Deewj $eCe jenle eespevee
In terms of Reserve Bank of India guidelines, the bank has

implemented the Agriculture Debt Waiver & Debt Relief scheme
2008 and an amount of Rs.646.72 crore has been waived for which,
preliminary claim was preferred with Reserve Bank of India. An
amount of Rs. 265.16 crore i.e. 41% of claim amount has been
reimbursed by the RBI on 24.12.2008. The claims under waiver has
since been verified and certified by Statutory Central Auditors and
necessary adjustments have been made in the final claim to be
submitted to RBI. Further, an amount of Rs. 222.62 crore is eligible
for relief under the said scheme and claims in this regard will be
submitted by September 30, 2009.
Yeejleere efj]peJe& yeQke keer MeleeX kes efoMeeefveoxMeevegmeej yeQke ves Je<e& 2008 ceW ke=ef<e
$eCe ceebHeer SJeb $eCe jenle eespevee kee keeee&vJeeve efkeee Deewj . 646.72
kejes[ keer jeefMe ceebHe keer efpeveceW mes eejbefYeke oeJes keer Jejerelee Yeejleere efj]peJe&
yeQke Dee@He Fbef[ee kes meeLe Leer~ . 265.16 kejes[ keer jeefMe DeLee&le 41%
jeefMe kes oeJes keer eefleHetefle& Yeejleere efj]peJe& yeQke eje lee. 24.12.2008 kees
keer ieF&~ ceebHeer kes Debleie&le kes oeJeeW kee meleeHeve efkeee ieee Deewj kesvere
meebefJeefOeke uesKee Hejer#ekeeW eje meleeefHele efkeee ieee Deewj Yeejleere efj]peJe&
yeQke kees emlegle efkeS peeves Jeeues Debeflece oeJes ceW DeeJeMeke meceeeesspeve efkeee
ieee~ Fmekes yeeo . 222.62 kejes[ jeefMe keer Hee$elee Fme eespevee kes Debleie&le
nw efpemes 30 efmelebyej 2009 leke emlegle efkeee peeesiee~
(ab)Adoption of International Financial Reporting standards

(IFRS):
(Syeer) Debleje&<êr e efJeeere efjHeesef i& e ceeveob[eW kee DeHeveeee peevee (DeeF&SHeDeejSme)
The Institute of Chartered Accountants of India has expressed that

the IFRS may be adopted in India by all Listed and Large entities
w.e.f. 01.04.2011. Banks of India has formed project steering
committee headed by Banks Executive Directors to ensure smooth
transition to IFRS. We shall shortly be commencing process for
appointment of consultants and auditors for IFRS project.
Yeejleere meveoer uesKeekeej mebmLeeve ves en Jekele efkeee nw efke DeeF&SHeDeejSme

ceeveob[eW kees Yeejle ceW meYeer meteerye Deewj ye[er mebmLee ceW lee. 01.04.2011 mes
DeHeveeS yeQke Dee@He Fbef[ee ves keee&Heeueke efveosMeke kes vesle=lJe ceW Fmekes efueS
eespeske merefjbie keceser kee ieve efkeee nw pees DeeF&SHeDeejSme kes megee
mebeeueve kees megefveefMele kejsieer~ nce peuoer ner Deeieeceer eefeee ceW meueenkeejeW
Deewj uesKee Hejer#ekeesb keer efveegekf ele DeeF&SHeDeejSme eespeske kes efueS kej jns nQ~
(ac) Income Tax:
(Smeer)r Deeekej
ii)
Draw down from reserves:

During the year, the bank has drawn down an amount of Rs. 0.93
crore from special reserve currency swaps in terms of RBI guidelines
Je<e& kes oewjeve Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW keer MeleeX kes Devegmeej
efJeMes<e Deejef#eleer cege mJewHe ceW mes . 0.93 kejes[ keer jeefMe yeQke eje Deenefjle
kej keceer keer ieF&~
i)
Provision for wage revision:
Deekeefmceke oseleeDeeW (Devegmeteer 12) kes Debleie&le $eCe kes He ceW oeJeeW
keer DeefYemJeerke=efle veneR ueer ieF& nw~ efpemekes Debleie&le . 245.86 kejes[
kee efJeJeeefole Deee kej/ yeepe kej oseleeSb meefcceefuele nQ~ Fvekees Deve
DeeefmleeeW (Devegmeteer 11) kes Debleie&le Yegieleeve / meceeeesefpele leLee meefcceefuele
kej efueee ieee nw~ Fve oeJeeW kes ceeceueeW ceW HetJe& ceW DeefYeefveOee&efjle efJeefYeVe
veeeeefYeke efJeJeeoeW kes DeeOeej Hej DeeJeMeke kej kes eeJeOeeve Hej
efJeeej veneR efkeee ieee nw~ Fme ekeej kes efJeJeeefole ceeceueeW ceW eyebOeve
eje efkemeer oseleeDeeW Hej Oeeve veneR efoee ieee~
keg efJeJeeefole ceeceueeW ceW efJeefYeVe veeefeke efveCe&eeW Hej Gefele efJeeej
efkees peeves kes yeeo Je<e& kes efueS Deee kej kee eeJeOeeve efkeee ieee nQ~
i)
Claims against the bank not acknowledged as debt under

contingent liabilities (Schedule 12) include disputed income
tax/ interest tax liabilities of Rs. 245.86 crore which has been
paid/ adjusted and included under Other Assets (schedule 11).
In respect of these claims, provision for tax is not considered
necessary based on various judicial decisions for past
assessments on such disputes. Management does not envisage
any liability in respect of such disputed issues.
ii)
Provision for income tax for the year is arrived at after due
consideration of the various judicial decisions on certain disputed
issues.
(ad) Letter of comfort issued by Bank
(S[er) yeQke eje peejer egkeewleer DeeMJeemeve He$e
During the year ended 31.03.2009, 12 letters of comforts have been

issued by the bank amounting to Rs. 3499.59 crore. The letters of
comfort outstanding as on 31.03.2009 are 12 amounting to Rs.
3499.59 crore.
Je<e& 31.03.2009 keer meceeefHle Hej yeQke eje 12 egkeewleer DeeMJeemeve He$eeW kees
peejer efkeee ieee efpemekeer jeefMe . 3499.59 kejes[ Leer~ lee. 31.03.2009
kees 12 egkeewleer DeeMJeemeve He$e keer yekeeee jeefMe . 3499.59 kejes[ Leer~
95

6.
uesKeebkeve ceevekeeW eje DeHese#f ele Deve ekeve

Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKeebkeve ceevekeeW kes DevegHe
efvecveefueefKele metevee eke keer ieF& nw
5.
Other Disclosures required by Accounting standards
The following information is disclosed in terms of Accounting

Standards issued by the Institute of Chartered Accountants of
India
(A) Accounting Standard 15 (Revised) - Employee Benefits
(ke) uesKeebkeve ceeveke 15 (mebMeesefOele) - kece&eejer ueeYe

. kejes[ ceW
eseger HeWMeve
(i)
(ii)
(iii)
eegkele ecegKe yeerceebekf eke HetJee&vegceeve

ef[mkeeGb oj eeefuele
eeefuele Hueeve Ssmes Hej eefleHeue keer oj
Jesleve ceW ye{esejer eeefuele
eE[mkeeGb oj Jele&ceeve
Hueeve Smes Jele&ceeve Hej eefleHeue keer oj
Jesleve ceW ye{esejer Jele&ceeve
ueeYeoeefelJe ceW HeefjJele&ve oMee&vesJeeueer leeefuekee
Je<e& kes eejbYe ceW oselee
yeepe ueeiele
Jele&ceeve mesJee ueeiele
mesJee GHejeble ueeiele (Deefveefnle ueeYe)
mesJee GHejeble ueeiele (efveefnle ueeYe)
oselee DeblejCe - Deeiece
oselee DeblejCe-efveie&ce
eoe ueeYe
oselee Hej yeerceebefkeke (ueeYe) / neefve
Je<e& kes Deble ceW oselee
(v)
Gratuity Pension
(i) Principal actuarial assumption used
8.00%
8.00%
Discount Rate Prev.
8.00%
4.00%
8.00%
8.00%
8.00%
4.00%
8.00%
8.00%
Rate of return on Plan Assets Prev.
8.00%
8.00%
Salary Escalation Prev.
4.00%
4.00%
Discount Rate Current
8.00%
8.00%
Rate of Return on Plan Assets Current
8.00%
8.00%
5.00%
5.00%
Salary Escalation Current
5.00%
5.00%
772.04
63.00
42.15
0.00
0.00
0.00
0.00
(42.06)
23.16
858.29
1901.03
151.00
44.20
0.00
0.00
0.00
0.00
(105.83)
55.08
2045.48
777.71
1339.10
60.53
0.00
0.00
0.00
(42.06)
(2.29)
793.89
126.25
292.00
0.00
0.00
(105.83)
(27.38)
1624.14
(25.45)
(82.46)
4.00
1.00
3.00
377.54
94.38
283.16
60.53
(2.29)
58.24
126.25
(27.38)
98.87
(ii)
772.04
1901.03
63.00
42.15
151.00
44.20
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
(42.06)
23.16
(105.83)
55.08
858.29
2045.48
HeefjJele&ve oselee keer ceevelee

eejbYe ceW HeefjJele&ve oselee
Je<e& kes oewjeve ceeve HeefjJele&ve oselee
Deble ceW HeefjJele&ve oselee
Hueeve Smesmd e Hej JeemleefJeke eefleHeue
Hueeve Smesdme Hej DeHesef#ele eefleHeue
Hueeve Smesdme Hej yeerceebefkeke ueeYe/(neefve)
Hueeve Smesdme Hej JeemleefJeke eefleHeue
8.00%
8.00%
Table showing change in Benefit Obligation
Liability at the beginning of the year

Interest Cost
Current Service Cost
Post Service Cost (Non Vested Benefit)
Post Service Cost (Vested Benefit)
Liability transfer in
Liability transfer out
Benefit Paid
Acturial ( gain ) /loss on obligation
Liablity at the end of the year
Hueeve Smesdme kes Gefele cetue keer leeefuekee

Je<e& kes eejbYe ceW Hueeve Smesdme kee Gefele cetue
DebMeoeve
Deve kecHeveer mes DevlejCe
Deve kecHeveer kees DevlejCe
eoe ueeYe
Hueeve Smesdme Hej yeerceebefkeke ueeYe/(neefve)
Je<e& kes Deble ceW Hueeve Smesdme kee Gefele cetue
ceeveves eesie kegue yeerceebefkeke ueeYe/(neefve)
(iv)
Rs. in Crore
(iii) Table of Fair value of Plan Assets

777.71
1339.10
60.53
126.25
0.00
292.00
0.00
0.00
0.00
0.00
(42.06)
(105.83)
(2.29)
(27.38)
793.89
1624.14
(25.45)
(82.46)
4.00
377.54
1.00
94.38
3.00
283.16
60.53
126.25
(2.29)
(27.38)
58.24
98.87
Fair Value of Plan Assets at the

beginning of the year
Expected return on Plan Assets
Contributions
Transfer from other company
Transfer to other company
Benefit Paid
Actuarial gain /(loss) on Plan Assets
Fair Value of Plan Assets at the end
of the year
Total Actuarial Gain/(Loss) to be recognised
(iv) Recognition of Transitional Liability
Transitional Liability at start
Transition Liability recognized during the year
Transition Liability at end
(v)
Actual return on Plan Assets

Expected Return on Plan Assets
Actuarial gain/(loss) on Plan Assets
Actual return on Plan Assets
96
(vi)
(vii)
legueve He$e ceW ceeve jeefMe

Je<e& kes Deble ceW oselee
Je<e& kes Deble ceW Hueeve Smesdme kee Gefele cetue
Deblej
Deceeve efJeiele mesJee ueeiele
Deceeve HeefjJele&ve oselee
Deee efJeJejCe ceW ceeve Jee
Jele&ceeve mesJee ueeiele
yeepe ueeiele
mesJee efJeiele ueeiele (Deefveefnle ueeYe) ceeve
mesJee efJeiele ueeiele (efveefnle ueeYe) ceeve
HeefjJele&ve oselee-ceeve
yeerceebefkeke ueeYe ee neefve
ueeYe SJeb neefve ceW ceeve Jee
. kejes[ ceW
eseger HeWMeve
858.29
793.89
(64.40)
0.00
3.00
61.40
42.15
Rs. in Crore
Gratuity Pension
(vi) Amount recognised in the Balance Sheet
Liability at the end of the year
858.29 2045.48
Fair Value of Plan Assets at the end of the year 793.89 1624.14
Difference
(64.40) (421.34)
Unrecognised Past Service Cost
0.00
0.00
Unrecognized Transition Liability
3.00
283.12
Amount Recognised in the Balance Sheet
61.40 (138.22)
2045.48
1624.14
(421.34)
0.00
283.12
(138.22)
(vii) Expenses recognised in the Income Statement

Current Service Cost
42.15
Interest Cost
63.00
Expected Return on Plan Assets
(60.53)
Past Service Cost (Non Vested Benefit)
0.00
recogniszed
Past Service Cost (Vested Benefit)
0.00
recogniszed
Recognition of Transition Liablity
1.00
Actuarial Gain or Loss
25.45
Expenses Recognised in P&L
71.07
44.20
63.00
151.00
(60.53)
(126.25)
0.00
0.00
0.00
0.00
1.00
94.40
25.45
82.46
71.07
245.81
(9.67)
184.41
71.07
0.00
61.40
245.81
292.00
138.22
(viii) legueve He$e meceeOeeve
(ix)
(x)
eejbefYeke efveJeue oselee

GHeeg&kele Devegmeej Jee
efveeeskelee kee DebMeoeve
Deve efJeJejCe
HeWMeve eleske mesJee Je<e& kes efueS 1/66 Jesleve oj mes
DeefOekelece 50% kes DeOeOeerve ose nw~ Geesie eLee
kes Devegmeej kecHeveer eje efkeS ieS Devegmeej
kece&eejer keer HeoesVeefle Deewj ceebie SJeb
DeeHetefle& Hej efJeeej kejles ngS JesleveJe=ef kee Oeeve
jKee peelee nw
meomeeW keer mebKee
Jesleve-eefleceen
Deieues Je<e& kes efueS DebMeoeve
DeeefmleeeW kee eJeie&
Yeejle mejkeej keer Deeefmleeeb
keeHeexjs yeeb[me
efJeMes<e pecee eespevee
jepe mejkeej
mecHeefe
Deve
yeerceekelee& eje eyebefOele efveefOeeeB
kegue
40125
14949
90.57
19.45
43.48
44.35
275.29
0.00
0.00
306.30
0.00
1042.55
0.00
1624.14
leke HeefjJele&ve oselee kee eYeeJe 17.10.2007 kees ceeveke kes meerefcele
mebMeesOeve kes Devegmeej ceW HeeBe meeue keer DeJeefOe ceW meerOeer jsKee DeeOeej Hej Ske Jee
kes He ceW ceeve efkeee ieee~ leovegmeej . 124.26 kejes[ keer jeefMe 31.03.2009
kees meceeHle Je<e& kes efueS kegue HeefjJele&ve oselee kee 1/5 nesves kes keejCe ueeYe SJeb
neefve Keeles ceW eYeeefjle keer ieF& nw~ . 375.83 kejes[ keer jeefMe Deeies ues peeeer ieF&
0.00
94.40
82.46
245.81
(viii) Balance Sheet Reconciliation

Opening Net Liability
Expenses as above
Employers Contribution
Amount Recognised in Balance Sheet
(9.67)
71.07
0.00
61.40
184.41
245.81
292.00
138.22
(ix) Other Details

Pension is payable at the rate of 1/66
salary for each year of service subject
to maximum of 50%.
Salary escalation is considered as advised
by the Bank which is in line with the
industry practice considering promotion
and demand and supply of the emlployees.
No. of members
Salary PM
Contribution for next year
40125
90.57
43.48
14949
19.45
44.35
129.87
0.00
0.00
124.04
0.00
539.98
0.00
793.89
275.29
0.00
0.00
306.30
0.00
1042.55
0.00
1624.14
(x)
129.87
0.00
0.00
124.04
0.00
539.98
0.00
793.89
44.20
151.00
(126.25)
0.00
Category of assets
Government of India Assets
Corporate Bonds
Special Deposits Scheme
State Govt.
Property
Other
Insurer Managed Funds
Total
The effect of transitional liability till 31.03.2007 as required by the
31.03.2007
accounting standard has been recognised as an expense on straight line

basis over a period of five years pursuant to limited revision of Standard
on 17.10.2007. Accordingly, an amount of Rs.124.26 crore has been charged
to the Profit and Loss account for the year ended 31.03.2009 being 1/5th of
the total transitional liability.An amount of Rs. 375.83 crore is being carried
97
efpemekee eYeej Deeieeceer Je<eeX kes ueeYe-neefve Keeles ceW ueieeee peeSiee~
forward to be charged to Profit & loss account of coming years.
Hegjeveer eLee kes Devegmeej yeQke ves kece&eejer YeefJe<e efveefOe kes efueS DebMeoeve kees Jee
kes He ceW ceevee nw~ Je<e& kes oewjeve yeQke ves Ssmeer efveefOe kes efueS pees Ske efveOee&efjle
DebMeoeve eespevee nw, ceW . 67.37 kejes[ kee DebMeoeve efkeee nw~
As per past practice, the bank has recognised contribution to employee

provident fund as an expense. During the year, the bank has contributed
Rs. 67.37 crore towards such fund which is a Defined Contribution Plan.
mesJeeefveJe=efe ueeYe Hej Jesleve mebMeesOeve kes HeYeeJe kes ieCevee Yeejleere yeQke mebIe leLee
kece&eejer DeLeJee DeefOekeejer mebieve kes yeere Debleerce He mes yeeleeerle nes peeves Hej
keer peeSieer~
Impact of salary revision, on retirement benefits, will be accounted on

finalisation of negotiations between Indian Banks Association and Union
of workmen or officers.
Ke) uesKee-ceeveke 17 - KeC[ efjHees& kejvee / (B) Accounting Standard 17 - Segment Reporting
Yeeie-ke keejesyeej KeC[ / Part A : Business Segments
keejesyeej KeC[
Business Segments
kees < eeieej
nes u emes u e yeQ e f k eb ie
Heef j eeueve
Heef j eeueve
Treasury Operations
efJeJejCe
mekeue jepemJe
iewj Deebyeefle jepemJe
Deblej KeC[ jepemJe kece
kejkes
Meg jepemJe
HeefjCeece
iewj Deebyeefle Deee
Kee& kees es[kej
Heefjeeueveiele ueeYe
Deee kej
eg ueeYe
Deve peevekeejer
KeC[ Deeefmleeeb
iewj Deebyeefle Deeefmleeeb
kegue Deeefmleeeb
KeC[ oseleeSb
iewj Deebyeefle oseleeSb
kegue oseleeSb
efveeesefpele Hetbpeer
(KeC[ Deeef m leeeb - KeC[
oseleeSb)
iewj Deebyeefle
kegue efveeesefpele Hetbpeer
Wholesale Banking
Operations
(. kejes[ ceW ) / (Rs. in crores)

Keg o je yeQ e f k eb ie
kegue
Heef j eeueve
Retail Banking
Operations
Total
Particulars
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
Gross Revenue
5235.87
3777.14
8062.06
4327.90
6033.40
6347.94
19331.33
14452.98
Un allocated revenue
88.11
75.17
(20.22)
(56.00)
19399.22
14472.15
4716.88
3092.16
Unallocated Income net of expenses
(552.45)
(407.45)
Operating Profit
4164.43
2684.71
Less Inter Segment revenue

Net Revenue
Results
551.10
324.71
3120.36
761.16
1045.42
2006.29
Income Tax
1157.08
675.31
Net Profit
3007.35
2009.40
220911.25
175230.35
4590.52
3599.63
OTHER INFORMATION
Segment assets
71626.68
57338.99
96362.38
65231.47
52922.19
52659.89
Unallocated assets
Total assets
Segment liabilities
66450.12
53268.28
89350.93
60591.55
49089.48
48936.52
Unallocated liabilities
Total liabilities
225501.77
178829.98
204890.53
162796.35
7116.32
5444.25
212006.85
168240.60
16020.72
12434.00
Capital employed (Segment assets - Segment

liabilities)
5176.56
4070.71
7011.45
4639.92
3832.71
3723.37
Un allocated
(2525.80) (1844.62)
Total Capital employed
13494.92
Yeeie-Ke Yeewieeseuf eke KeC[
Part B : Geogriphical Segments
Yeewieeseuf eke
efJeJejCe
Particulars
jepemJe
Revenue
Deeefmleeeb
Assets
10589.38
mJeoseer
Debleje&<êre
kegue
Domestic
International
Total
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
17256.97
12356.23
2142.25
2115.92
19399.22
14472.15
184571.78
147520.18
40929.99
31309.80
225501.77
178829.98
98

1.
yeQke ves keejesyeej Keb[ kees eeLeefceke efjHeesefie Keb[ kes He ceW Deewj Yeewieesefueke
Keb[ kees ieewCe Keb[ kes He ceW Yeejleere efj]peJe& yeQke kes uesKeebkeve ceeveke 17 mebyeOeer
efoMeeefveoxMeeW kes DevegHeeueve ceW ceevee nw~
1.
eeLeefceke Keb[ keejesyeej Keb[
The Bank has recognised Business Segments as Primary reporting

segment and Geographical Segments as Secondary segment in line
with RBI guidelines in compliance with Accounting Standard 17.
Primary Segment: Business Segments
ke) kees<eeieej Heefjeeueve kees<eeieej ceW Keb[ efjHeesefie kes GsMe mes mecHetCe&
efveJesMe mebefJeYeeie DeLee&led mejkeejer SJeb Deve eefleYetefleeeW ceW uesve-osve, cege
yeepeej Heefjeeueve Deewj Hee@jskeme Heefjeeueve Meeefceue nQ~
a)
Ke) nesuemesue yeQefkebie nesuemesue yeQefkebie ceW Jes meYeer Deefece Meeefceue nQ pees Kegoje
yeQefkebie ceW meefcceefuele veneR efkeS ieS nQ~
Treasury Operations: Treasury for the purpose of Segment

Reporting includes the entire investment portfolio i.e. dealing
in Government and other Securities, Money Market Operations
and Forex Operations.
b)
ie) Kegoje yeQefkebie Kegoje yeQefkebie ceW efvecveefueefKele oes ceeveob[ Hetje kejves Jeeues
$eCe peesefKece meefcceefuele nQ
Wholesale Banking : Wholesale Banking Includes all advances

which are not included under Retail Banking.
c)
Retail Banking : Retail Banking includes exposures which

fulfil following two criteria:
i)
ii)
$eCe peesefKece . 5 kejes[ leke kes DeefOekelece kegue $eCe peesefKece
i) Exposure The maximum aggregate exposure up to Rs. 5

crore
kegue Jeeef<e&ke ve&DeesJej . 50 kejes[ mes kece nw DeLee&led Jele&ceeve

efvekeeeeW kes ceeceueeW ceW efJeiele leerve Je<eeX kee Deewmele ve&DeesJej Deewj veS
efvekeeeeW kes ceeceueeW ceW Devegceeefvele ve&DeesJej~
ii) The total annual turnover is less than Rs. 50 crore i.e. the
average turnover of the last three years in case of existing
entities and projected turnover in case of new entities.
Deblej KeC[ere DevlejCeeW kee cetue efveOee&jCe
Pricing of Inter-segmental transfers
Kegoje yeQefkebie Ske eeLeefceke mebmeeOeve mebenCekelee& FkeeF& nw Deewj nesuemesue Keb[ SJeb
kees<eeieej KeC[ eje GHeefpe&le peceejeefMeeeW keer Deewmele ueeiele kees Oeeve ceW jKeles ngS
Kegoje yeQefkebie Keb[ eje GOeej oer ieeer efveefOeeeW keer #eefleHetefle& kejlee nw~
Retail Banking Segment is a Primary resource mobilising unit and Wholesale

Segment and Treasury Segment compensates the Retail banking segment
for funds lent by it to them taking into consideration the average cost of
deposits incurred by it.
ueeiele kee Deeyebve

ke) efJeMes<e KeC[ kees meerOes eoeve efkeS ieS JeeeW kees mebyebefOele KeC[ ceW Deebyeefle
efkeee ieee nw~
Allocation of costs
Ke) efJeMes<e KeC[ kees meerOes eoeve efkeS ieS JeeeW kees kece&eeefjeeW/mebeeefuele keejesyeej
keer mebKee kes DevegHeele mes Deebyeefle efkeS ieS nQ~
a)
Expenses directly attributed to particular segment are allocated to the

relative segment.
b)
Expenses not directly attributable to specific segment are allocated in

proportion to number of employees / business managed.
ieewCe KeC[ Yeewieesefueke KeC[
Secondary Segment: Geographical Segments
ke) mJeosMeer Heefjeeueve

Ke) Debleje&<êre Heefjeeueve
(ie) uesKee ceeveke-18 mebyebeOf ele He#ekeej
I)
Domestic Operations
b)
(C) Accounting Standard 18 - Related Party Transactions:
mebyebefOele He#ekeejeW keer meteer
I)
(ke) cegKe eyebOekeere keeefce&ke
List of Related Parties:
(a) Key Managerial Personnel :
eer er. Sme. veejeeCemeeceer - 04.06.2007 mes
Shri T. S. Narayanasami- from 04.06.2007
a)
Executive Director
02.08.2008
leke
Shri K. R. Kamath - up to 02.08.2008
eer yeer. S. eYeekej 15.10.2008 mes
Shri B.A. Prabhakar - from15.10.2008
eer Sce. vejsv 06.11.2008 mes
Shri M. Narendra - from 06.11.2008
99
(Ke) meneeke kecHeefveeeB
(b) Subsidiaries :
(i)
yeerDeesDeeF& Mesej nesefu[bie efue.
(i)
BOI Shareholding Ltd.
(ii)
mej etefveeve oeF& - Feer ueeFHe FbMeesjWme keb efue.
(ii)
Star Union Dai Ichi Life Insurance Company Ltd.
(iii)
Heerer yeQke mJeosMeer
(iii) PT Bank Swadesi
(iv)
yeerDeesDeeF& lebpeeefveee efue.
(iv) BOI Tanzania Ltd.
(ie) meneesieer
(c)
(i)
Yeejleere eefleYetefle JeeHeej efveiece efue.
(i)
Securities Trading Corporation of India Ltd .
(ii)
Fb[es peeefcyeee yeQke efue.
(ii)
Indo-Zambia Bank Ltd.
(iii)
yeQke eje eeeesefpele 5 #es$eere eeceerCe yeQke
(iii)
5 Regional Rural Banks sponsored by the Bank
Deeee&Jele& eeceerCe yeQke, yewlejCeer eece yeQke, PeejKeb[ eeceerCe yeQke, vece&oe ceeueJee
eeceerCe yeQke, Jewveiebiee #es$eere eeceerCe yeQke.
II)
Associates :
mebyebefOele He#ekeejeW kes meeLe mebJeJenej
Aryavart Gramin Bank; Baitarni Gramya Bank;

Jharkhand Gramin Bank; Narmada Malwa Gramin
Bank; Wainganga Krishna Gramin Bank;
meneesieer / mebegkele Gece

ceoW / mebyebefOele He#e

cegKe HeyebOeve
kegue
keeefce&ke kes mebyebOeer
Transactions with Related Parties
Items/Related Party
Associates/
Joint Ventures
2008-09
cegKe HeyebOeve
keeefce&ke
Key Management Relatives of Key

Personnel
Management
Personnel
Total
2007-08 2008-09 2007-08 2008-09 2007-08 2008-09
pecee
Deposit
12.70
Je<e& kes oewjeve DeefOekelece Maximum during the year
135.38
peceejeefeeeW kee efveeespeve Placement of deposits
efveJese
Investments
ceebie/metevee/ceereeoer cege Lending in Call / Notice /
ceW GOeej osvee

Term Money
Deve GOeej osvee

Other Lending
ceebie/metevee/ceereeoer cege Borrowings in Call / Notice /

ceW GOeej uesvee
Term Money
mejkeejer HeefleYetefle/^spejer Sale of Govt. Securities /
24.55
efyeueeW/yeeb[eW keer efyekeer
Treasury Bills / Bonds
mejkeejer HeefleYetefle/^spejer Purchase of Govt. Securities /
35.58
efye}eW/yeeb[eW keer Kejero
iewj-efveefOeke Jeeeos
Non-funded commitments
Heoe yeepe
Interest paid
0.56
HeeHle yeepe
Interest received
Heoe ueeYeebe
Dividend Paid
HeeHle ueeYeebe
Dividend Received
HeeHe Deve HeYeej

Other Charges receivable
0.01
* JeemleefJeke jeefe . 50,000 mes kece nesves kes keejCe oee&eer veneR ieeer nw~
* Actual amount being less than Rs. 50,000/-, the same is not furnished.
100
2007-08
101.32
377.78
0.18
0.40
0.18
0.59
0.00*
0.00*
0.42
0.46
12.88
135.78
101.92
378.83
122.80
122.80
102.80
50.70
24.55
102.80
50.70
80.76
35.58
80.76
6.34
0.35
0.01
0.02
0.00*
0.00*
0.02
0.00
0.58
0.00
6.38
0.35
0.00
0.01
0.01
0.01

(Ie) Hee efJeeHees<eCe (SSme 19)
(i) Hee efJee Hees<eCe Deewj Fmekes IekeeW ceW yeQke kes efveJesMe keer mebefJeoeiele
HeefjHekeJeeeSb, pees DeefeceeW ceW Meeefceue keer ieeer nw, kee GuuesKe veeres efkeee
ieee nQ
(. kejes[ ceW )
e. meb. efJeJejCe
31-03-2009 31-03-2008
ke) mekeue efveJesMe
4.97
7.83
Ke) eeHe Hee Yegieleeve
(i) 1 Je<e& mes DeefOeke veneR
3.17
3.34
1.80
4.49
(ii) 1 Je<e& mes DeefOeke efkevleg
5 Je<e& mes DeefOeke veneR
(iii) 5 Je<e& mes DeefOeke
Metve
kegue
4.97
7.83
ie) Deveefpe&le efJee Deee
0.23
0.58
[) efveJeue efveJesMe (ke-ie)
4.74
7.25

(D) Accounting Standard 19 - Lease Financing:
(i) The contractual maturities of the Banks investment in lease
financing and its components, which are included in advances, are
set out below:
(Rs. in crores)
Sr. No. Particulars
(ii) 0.37 kejes[
keer Hee Deee (efJeiele Je<e& . 0.70 kejes[) kees Deefpe&le yeepe
ceW Meeefceue efkeee ieee nQ~
(*) uesKee ceeveke - 20 eefle Mesej Depe&ve

e. meb. efJeJejCe
DeeOeejYetle Deewj Deewmele *
1.
DeeOeejYetle SJeb Deewmele F&.Heer.Sme. keer ieCevee
e.meb. efJeJejCe
(ke) FefkeJeer Mesej OeejkeeW kees eoeve
kejves eesie Je<e& kes efueS Meg ueeYe
(Ke) FefkeJeer Mesej keer Yeeefjle
Deewmele mebKee
(ie) cetueYetle eefle Mesej Depe&ve (ke/Ke)
(Ie)
*
eefle Mesej Debefkele cetue
2007-08
4.97
7.83
b)
Lease payment receivables

(i) not later than 1 year
(ii) later than 1 year but not later
than 5 years
(iii) later than 5 years
3.17
1.80
3.34
4.49
NIL
TOTAL
4.97
7.83
c)
Unearned finance income
0.23
0.58
d)
Net investments [a c]
4.74
7.25
(ii) Lease income of Rs. 0.37 crore ( Previous year Rs 0.70 crore) is
included under Interest Earned.
.57.26
.40.83
Sr. No.
1.
Particulars
Basic and Diluted *
2008-09
2007-08
Rs. 57.26
Rs. 40.83
Calculation of Basic & Diluted E.P.S.

2008-09
2007-08
Sr. No
.3007.35 .2009.40
kejes[
kejes[
. 52.52 . 49.21
kejes[
kejes[
.57.26 . 40.83
. 10.00
. 10.00
(*) Deee Hej kej mebyebOeer uesKeebkeve (SSme 22)
ii)
Gross Investments
(E) Accounting Standard 20 - Earnings Per Share:

2008-09
DeeOeejYetle SJeb Deewmele F&HeerSme meceeve nw etbefke Deewmele mebYeeJeer FefkeJeer Mesej veneR
nQ~
(i)
a)
31-03-2009 31-03-2008
Particulars
(A)
Net Profit for the year attributable

to Equity Shareholders
(B)
Weighted Average Number of

Equity shares
(C)
(D)
2008-09
2007-08
Rs.3007.35 Rs.2009.40
crores
crores
52.52
crores
49.21
crores
Basic Earnings per Share(A/B)
Rs. 57.26
Rs. 40.83
Nominal Value per Share
Rs. 10.00
Rs. 10.00
Basic & Diluted E.P.S. are same as there are no dilutive potential
equity shares.
(F) Accounting for Taxes on Income (AS 22):
DeemLeefiele kej DeeefmleeeW Deewj oseleeDeeW kes Jenve cetueeW Deewj Fvekes lelmebyebOeer
kej DeeOeej Deewj Heefjeeueveiele Deesveerle neefve kes yeere GlHeVe DemLeeeer
efYeVeleeDeeW kes HeefjCeecemJeHe YeefJe<e kes kej kes efueS DeefYe]%eele efkeS iees
nQ~ DeemLeefiele kej DeeefmleeeW kees kesJeue efJeJeske kee HetCe& efJeeej kejves kes
HeMeele DeefYe]%eele efkeee ieee nw~ DeemLeefiele kej Deeefmleeeb Deewj oseleeSb
kej ojeW Deewj kej keevetveeW kee GHeeesie kejles ngS, pees legueve He$e keer leejerKe
leke eoefMe&le ee JeeefmleefJeke He mes eoefMe&le efkeS iees nQ~ kej ojeW ceW
HeefjJele&ve kes keejCe DeemLeefiele kej DeeefmleeeW Deewj oseleeDeeW Hej eYeeJe
Deee efJeJejCees ceW Yeer DeefYe%eele efkeS ieS nQ~
(i)
Je<e& kes oewjeve . 361.52 kejes[ (Meg) (efJeiele Je<e& 8.46 kejes[ (Meg)
pecee efkeS ieS) DeemLeefiele kej kes meceeeespeve kes He ceW ueeYe neefve Keeles
kees veeces efkeS ieS~
ii)
101
Deferred tax assets are recognised for future tax consequences

of temporary differences arising between the carrying values
of assets and liabilities and their respective tax bases and
operating carry forward losses. Deferred tax assets are
recognised only after giving due consideration to prudence.
Deferred tax assets and liabilities are measured using tax rates
and tax laws that have been enacted or substantively enacted by
the Balance Sheet date. The impact on deferred tax assets and
liabilities on account of a change in the tax rates is also recognised
in the income statement.
During the year, an amount of Rs. 361.52 crore (net) has been
debited [Previous year Rs. 8.46 crore (net) credited] to the
Profit and Loss account by way of adjustment to Provision for
deferred tax.

iii) DeemLeefiele kej DeeefmleeeW Deewj DeemLeefiele kej oseleeDeeW kes cegKe
Ieke
(. kejes[ ceW )
ke. meb. efJeJejCe
31.03.2009 31.03.2008
DeemLeefiele kej DeeefmleeeB
i) HeeJeOeeve kes efveefcee mecee
348.94
18.14
Devlej kes keejCe
ii) Deve
81.12
64.52
kegue DeemLeefiele kej DeeefmleeeB
430.06
82.66
DeemLeefiele kej oseleeSb
i) yener cetueeme Deewj
30.65
30.65
Deeekej cetueeme
kes yeere mecee Devlej kes keejCe
ii) efveJesMe Hej cetueeme kes keejCe
405.95
iii)
iv)
GHeefele yeepe Hejbleg ose veneR

Deve
kegue DeemLeefiele kej oseleeSb
eg DeemLeefiele kej Deeefmle/(oselee)

iii)
Major components of Deferred Tax Assets and Deferred Tax

Liabilities :
(Rs. in crores)
Sr. No Particulars
31.03.2009 31.03.2008
Deferred Tax Assets

i)
On account of timing difference

towards provisions
ii)
Others
Total Deferred Tax Assets
64.52
430.06
82.66
30.65
30.65
On account of the timing difference

between the book depreciation and
Income Tax depreciation
ii)
On account of depreciation on
investment
405.95
259.98
42.99
739.57
30.65
(309.51)
52.01
iii)
On account of interest accured

but not due
42.99
iv)
Others
739.57
30.65
Total Deferred Tax Liabilities
(309.51)
52.01
Net Deferred Tax Assets/(Liabilities)
Ke. Deekeefmceke oseleeSB
81.12
i)
ke. oseleeDeeW kes efueS eeJeOeeveeW ceW efeeeMeeruelee (DeveeW kes efueS eeJeOeeveeW kees
es[ kej)
(. kejes[ ]ceW )
efJeJejCe
efJeefOeke ceeceues/DeekeefmcekeleeSB
eLee 1 Deewue 2008 kees Mes<e
1.22
Je<e& kes oewjeve eeJeOeeve
Je<e& kes oewjeve eegkele jeefMeeeB
eLee 31 ceee& 2009 kees Mes<e

1.22
yeefnie&ceve kee mecee/DeefveefMeleleeSB
efveHeeve/HeefjCeefle yeefnie&ceve
18.14
259.98
(pe) uesKeebkeve ceeveke 29 `èeJeOeeve, Deekeefmceke oseleeSB SJeb Deekeefmceke DeeefmleeeB''

kes DevegHe eeJeOeeveeW ceW efeeeMeeruelee kee efJeJejCe~
348.94
(G) Details of movement in provisions in accordance with Accounting

Standard 29, Provisions, Contingent Liabilities and Contingent
Assets
A.
Movement of Provisions for liabilities (excluding provision for

others)
(Rs. in crores)
Particulars
Legal cases/contingencies
st
Balance as at 1 April 2008
1.22
Provided during the year

Amounts used during the year
Balance as at 31st March 2009
1.22
Timing of outflow/uncertainties
B.
Ssmeer oseleeSB pewmee efke yewueWme Meer keer Devegmeteer 12 kes Devegeceebke (I mes VI) ceW
JeefCe&le nw veeeeuee, DeefOekejCe, veeeeuee mes yeenj efveHeeve, DeHeerueeW kes efvemleejCe
ceebieer ieF& jeefMe, mebefJeoelceke oeefelJeeW keer MeleeX, mebyebefOele He#eeW eje ceebie ceW Je=ef
Deewj keceer Hej efveYe&j nw~ Ssmes ceeceueeW ceW keesF& eefleHetefle& DeHesef#ele veneR nw~
Outflow on settlement /
Crystallization
Such Liabilities as mentioned at Sl. No. (I to VI) of Schedule 12 of
Balance Sheet are dependent upon, the outcome of court , arbitration,
out of court settlement, disposal of appeals, the amount being called
up, terms of contractual obligations, devolvement and raising of
demand by concerned parties respectively. No reimbursement is
expected in such cases.
102

(6)
Accounting Standard 3 - Cash Flow Statement uesKee ceeveke 3 vekeoer HeJeen efJeJejCe
efJeJejCe
ke) Heefjeeueveiele ieefleefJeefOeeeW mes vekeoer HeJeen
kejeOeeve kes Henues egOo ueeYe
efvecveefueefKele kes efueS meceeeespeve
SeerSce efveJesMeeW kee HeefjMeesOeve
Deeue mebHeefeeeW Hej cetue-eme
efveJese Hej cetue-eme
yes Keeles [euee DeMeesOe $eCe/SveHeerS kes efueS eeJeOeeve
ceeveke DeeefmleeeW kes efueS HeeJeOeeve
Deve ceoeW kes efueS HeeJeOeeve
ieewCe yeeB[dme DeeF&Heer[erDeeF&, eter II yeeb[dme Hej yeepe
nsleg Yegieleeve/HeeJeOeeve
HeeHle ueeYeebe
pecee jeefeeeW ceW ye{ / (Ie)
GOeej ces ye{/(Ie)
Deve oseleeDeeW Deewj HeeJeOeeveeW ceW ye{ / (Ie)
efveJeseeW ceW (ye{)/Ie
DeefieceeW ceW (ye{)/Ie
Deve DeeefmleeeW ceW (ye{)/Ie
Hele#e kej (eoe) / JeeHemeer
Heefjeeueveiele ieefleefJeefOeeeW mes efveJeue
vekeoer HeJeen (ke)
Ke) efveJesMe ieefleefJeefOeeeW mes, vekeoer HeJeen
Deeue mecHeefe keer Kejero
Deeue mecHeefe keer efyeeer
meneeke kebHeefveeeW /mebegkele GeceeW/meneesieer kebHeefveeeW
ceW Deefleefjkele efveJesMe
eeHle ueeYeebMe
efveJesMe ieefleefJeefOeeeW mes efveJeue
vekeoer HeJeen (Ke)
ie) efJee Hees<eCe ieefleefJeefOeeeW mes vekeoer eJeen
Mesej Hetbpeer
Mesej eerefceece
DeeF&Heer[erDeeF&, ieewCe yeeb[dme SJeb DeHej efej II yeeb[me
(efveJeue)
eoe ueeYeebMe (Debleefjce SJeb Debeflece)
ieewCe yeeB[ DeeF&Heer[erDeeF&, DeHej efej II yeeb[me Hej
yeepe kee Yegieleeve (Meg)
efJee Hees<eCe ieefleefJeefOeeeW mes
efveJeue vekeoer eJeen (ie)
vekeo Deewj vekeoer mecelegue ceW
efveJeue ye{le
(ke) + (Ke) + (ie)
1 Deewue kees vekeoer SJeb vekeoer
7.
Particulars
A. Cash Flow from Operating Activities:
Net Profit before taxes
Adjustments for:
Amortisation of HTM Investments
Depreciation on Fixed Assets
Depreciation on Investment
Bad-debts Written off / Provisions for NPAs
Provision for Standard Assets
Provision for Other Items
Payment / Provision for Interest on Subordinated Bonds,
IPDI, Upper Tier II Bonds
Dividend received
Adjustments for:
Increase /( Decrease) in Deposits
Increase /( Decrease) in Borrowings
Increase / (Decrease) in Other Liabilities and Provisions
(Increase) / Decrease in Investments
(Increase)/ Decrease in Advances
(Increase) / Decrease in Other Assets
Direct Taxes (Paid)/Refund
Net Cash Flow from
Operating Activities (A)

Je<ee&vle
Je<ee&vle
Year ended
31-03-2009
Year ended
31-03-2008
4164.43
2684.72
209.70
69.37
474.06
622.69
87.64
107.98
234.18
73.13
83.42
697.25
165.51
70.31
426.57
(10.37)
413.66
(6.30)
39696.50
2314.53
689.22
(11345.31)
(30055.73)
(1534.56)
(1898.33)
30130.25
551.62
984.05
(6533.21)
(29057.68)
(207.10)
(848.83)
4018.39
(565.02)
B. Cash Flow from Investing Activities:

Purchase of Fixed Assets
(244.13)
Sale of Fixed Assets
16.08
Additional investment in Subsidiaries/Joint Ventures/Associates (142.75)
Dividend received
10.37
Net Cash Flow from
Investing Activities (B)
(360.43)
C. Cash Flow from Financing Activities:
Share Capital
Share Premium
IPDI, Subordinated Bonds & Upper Tier II Bonds (Net )
Dividend (Interim & Final) paid
Interest Paid on IPDI, Subordinated Bonds, Upper Tier II Bonds
Net Cash Flow from
Financing Activities (C)
Net Increase in Cash &
Cash Equivalents
(A) + (B) + (C)
(101.22)
6.09
(94.50)
6.30
(183.33)
0.00
0.00
1240.23
(430.10)
(424.22)
37.77
1322.04
187.03
(85.53)
(401.11)
385.91
1060.20
4043.87
311.85
17717.39
17405.54
21761.26
17717.39
Opening Cash and Cash
Equivalents as at April, 1
mecelegue kee DeLeMes<e
Cash and Cash Equivalents
31 ceee& kees vekeoer SJeb
as at March, 31.
vekeoer mecelegue
efHeues Je<e& kes Deebke[eW kee peneB kener DeeJeeke mecePee ieee Hegveme&cetnve, HegveJe&JemLeeHeve efkeee ieee nw~
Previous years figures have been regrouped/rearranged, wherever considered necessary.
103
yeQke Dee@He Fbef[ee kes uesKee Hejer#ekeeW keer efjHees&
REPORT OF THE AUDITORS OF BANK OF INDIA
eefle
To,
Yeejle kes je<^Heefle
The President of India
1.
2.
3.
4.
nceves yeQke Dee@He Fbef[ee kes mebueive eLee 31 ceee& 2009 kes legueve He$e SJeb Gmeer
leejerKe kees meceeHle Je<e& kes Gmemes mebueive ueeYe SJeb neefve Keeles keer uesKee Hejer#ee
keer nw~ efpemeceW nceejs eje uesKee Hejeref#ele 20 MeeKeeDeeW, Deve uesKee Hejer#ekeeW
eje uesKee Hejeref#ele 2570 Yeejleere MeeKeeDeeW Deewj 23 efJeosMeer MeeKeeDeeW keer
efJeJejefCeeeW kee meceeJesMe nw pees mLeeveere uesKee Hejer#ekeeW eje Hejeref#ele nw~ yeQke ves
nceejs eje uesKee Hejeref#ele SJeb Deve uesKee Hejer#ekeeW eje uesKee Hejeref#ele MeeKeeDeeW
kee eeve Yeejleere efj]peJe& yeQke eje peejer efoMeeefveoxMeW kes Devegmeej efkeee nw~
legueveHe$e SJeb ueeYe-neefve uesKes ceW Gve 431 MeeKeeDeeW keer efJeJejefCeeeW kee Yeer
meceeJesMe nw pees uesKee Hejer#ee kes DeOeerve veneR Leer~ Fve iewj-uesKee Hejeref#ele MeeKeeDeeW
ceW 0.64 eefleMele Deefece, 2.13 eefleMele peceejeefMeeeb, 0.43 eefleMele yeepe Deee
Deewj 1.61 eefleMele yeepe Jee kee uesKee nw~ nceves legueve He$e kes meeLe vekeoer
eJeen efJeJejCe keer Yeer uesKee Hejer#ee keer nw pees Gme leejerKe kees meceeHle Je<e& kes efueS
uesKeeW keer efHHeefCeeeB nQ~ es efJeeere efJeJejCe yeQke eyebOeve keer efpeccesoejer nw~ nceejer
efpeccesoejer en nw efke Fve efJeeere efJeJejCeeW Hej DeeOeeefjle nceejer uesKee Hejer#ee Hej
nce DeHevee cele Jekele kejW~
meeceevele Yeejle ceW mJeerke=le uesKee Hejer#ee ceevekeeW kes Devegmeej nceves uesKee Hejer#ee
kee mebeeueve efkeee nw~ DeeJeMeke ceevekeeW kes Devegmeej nceves uesKee Hejer#ee Fme
lejn Deeeesefpele Deewj keeee&efvJele keer nw efke nce Fme yeejs ceW Heee&Hle Deeemle nQ efke
efJeeere efJeJejCeeW ceW keesF& cenlJeHetCe& $egef veneR nw~ uesKee Hejer#ee ces Hejer#eCe leLee
mee#e kes DeeOeej Hej jeefMeeeW mes mebyebefOele eceeCeeW keer peebe kejvee Deewj efJeeere
efJeJejCe ceW eke kejvee Meeefceue neslee nw~ uesKee Hejer#ee ceW eegkele uesKeebkeve
efmeebvleeW kee cetueebkeve eyebOeve eje efkees iees cenJeHetCe& Devegceeve leLee mecee
efJeeere efJeJejCe emlegefle kee cetueebkeve Meeefceue neslee nQ~ nceW efJeeeme nw efke nceejer
uesKee Hejer#ee nceejer jee kes efueS Gefele DeeOeej eoeve kejleer nw~
1.
We have audited the attached Balance Sheet of BANK OF INDIA as

at 31st March, 2009 and also the Profit and Loss Account for the year
ended on that date annexed thereto in which are incorporated the
returns of 20 branches audited by us, 2570 branches audited by other
auditors and 23 foreign branches audited by local auditors. The
branches audited by us and those audited by other auditors have been
selected by the Bank in accordance with the guidelines issued to the
Bank by the Reserve Bank of India. Also incorporated in the Balance
Sheet and Profit and Loss Account are the returns from 431 branches
which have not been subjected to audit. These unaudited branches
account for 0.64% of advances, 2.13% of deposits, 0.43% of interest
income and 1.61% of interest expenses. We have also audited the
cash flow statement as stated in Notes forming part of Accounts for
the year ended on that date. These financial statements are the
responsibility of the Banks management. Our responsibility is to
express an opinion on these financial statements based on our audit.
2.
We conducted our audit in accordance with the auditing standards

generally accepted in India. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the
financial statements are free of material misstatements. An audit
includes examining, on a test basis, evidence supporting the amounts
and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates
made by the management, as well as evaluating the overall financial
statement presentation. We believe that our audit provides a reasonable
basis for our opinion.
3.
The Balance Sheet and the Profit and Loss Account have been drawn
up in Forms A and B respectively of the Third Schedule to the
Banking Regulation Act, 1949.
4.
Subject to the limitations of the audit indicated in paragraph 1 above

and as required by the Banking Companies (Acquisition and Transfer
of Undertakings) Act, 1970, we report that:
legueve He$e SJeb ueeYe SJeb neefve uesKee yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer
leermejer Devegmeteer kes eceMe Heece& ``S'' leLee ``yeer'' ceW leweej efkeS iees nQ~
Gkele HewjeeeHe 1 ceW GefuueefKele meerceeDeeW Deewj yeQkekeejer kebHeveer (GHeeceeW kee
Depe&ve Deewj DeblejCe) DeefOeefveece, 1970 kes DeOeOeerve nce efjHees& kejles nQ efke
(ke) nceejer jee Deewj peevekeejer kes Devegmeej SJeb nceW oer ieF& metevee Je mHe<erkejCeeW
Deewj yeQke keer yeefneeW ceW oMee&S ieS Devegmeej
(i)
(ii)
leggueve He$e pees uesKeebkeve veerefle kes meeLe efoes nQ Deewj Deve efHHeefCeeeW
pees legueveHe$e ceW HetCe& Je DeeJeMeke efJeJejCe oMee& jns nQ, mener {bie mes
leweej efkees iees nQ pees 31 ceee& 2009 kees yeQke kes keee&keueeHeeW kee
mener Deewj Gefele efe$e emlegle kej jns nQ~
ueeYe Deewj neefve Keelee efpemes cenJeHetCe& uesKeebkeve veerefleeeW kes meeLe
He{e peeSiee Deewj Deve vees, Je<e& kes efueS ueeYe kee mener Mes<e oMee&
jner nQ; Deewj
104
a)
In our opinion and to the best of our knowledge and according

to the information and explanations given to us and as shown
by the books of the Bank:
(i)
The Balance Sheet read together with the Significant

Accounting Policies and Notes forming part of Accounts
is a full and fair Balance Sheet containing the necessary
particulars, and is properly drawn up so as to exhibit a
true and fair view of the affairs of the Bank as at 31st
March, 2009;
(ii)
The Profit and Loss Account read together with the

Significant Accounting Policies and Notes forming part
of Accounts shows a true balance of Profit in conformity
with accounting principles generally accepted in India for
the year covered by the accounts; and
(iii) The Cash Flow Statement gives a true and fair view of the

(iii)
vekeoer eJeen efJeJejCe, vekeoer eJeen kee mener Je Gefele Me emlegle

kej jne nw pees Je<e& kes efJeJejCe ceW efoee ieee nw~
(Ke) nceves meYeer meteveeSb Deewj mHe<erkejCe pees nceejer mener peevekeejer Deewj
efJeeeme kes efueS DeeJeMeke leLee uesKee Hejer#ee kes GsMe mes pejer Lee,
eeHle kej efueee nw Deewj GvnW meblees<epeveke Heeee nw~
cash flows for the year covered by the Statement.

b)
We have obtained all the information and explanations which to

the best of our knowledge and belief were necessary for the
purposes of our audit and have found them to be satisfactory.
c)
The transactions of the Bank which have come to our notice

have been within the powers of the Bank.
d)
The returns received from the offices and branches of the Bank
have been found adequate for the purposes of our audit.
(ie) yeQke kee uesve-osve pees nceejer peevekeejer ceW Deeee nQ Jen yeQke kes DeefOekeej
#es$e kes Yeerlej nw~
(Ie) yeQke kes keeee&ueeeW leLee MeeKeeDeeW mes eeHle efJeJejefCeeeb nceejer uesKee Hejer#ee
kes GsMe mes Heee&Hle Heeeer ieeer nQ~
ke=les efce$ee kegb[t SC[ yeemet

meveoer uesKeekeej
ke=les yeesjkej SC[ cegpegceoej

meveoer uesKeekeej
ke=les Heer. meer. ceesoer SC[ keb.

meveoer uesKeekeej
For Mitra Kundu & Basu

For Borkar & Muzumdar

For P. C. Modi & Co.

(Heer. Heesej)
(ekeeMe ceesoer)
( P. Podder)
(Devang Vaghani)
(Prakash Modi)
Yeeieeroej Partner
meomelee meb. 51063
Yeeieeroej Partner
Yeeieeroej Partner
ke=les S. kes. peer. SC[ SmeesefmeSdme

meveoer uesKeekej
ke=les Jeer. jeceemJeeceer Deej SC[ keb.

meveoer uesKeekej
ke=les megbojce SC[ eerefveJeemeve

meveoer uesKeekej
For A. K. G. & Associates

For V Ramaswamy Iyer & Co.

For Sundaram & Srinivasan

(njeEJeoj eEmen)
([er. Jeer. peejeceve)
(meer. vejsMe)
(Harvinder Singh)
(D. V. Jayaraman)
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 87889
Yeeieeroej Partner
meomelee meb. 14050
Yeeieeroej Partner
meomelee meb. 28684

105
is
e
ag
p
is
h
T
lly
a
n
io
t
ten
n
I
106
k
an
l
tb
f
e
l
yeQke kee mecesefkele efJeeere efJeJejCe

2008-09
Bank of India
Consolidated Financial Statement
2008-09
107
mecesefkele legueve He$e 31 ceee& 2009 keer efmLeefle kes Devegmeej
(000s es[s
CONSOLIDATED BALANCE SHEET AS AT 31st MARCH, 2009
Devegmeteer mebKee
Schedule
No.
Hetbpeer Deewj oseleeSb
I.
Hetbpeer
Deejef#eefleeeB Deewj DeefOees<e
DeuHemebKeke efnle
peceejeefeeeB
GOeej
Deve oseleeSB leLee HeeJeOeeve
pees[
II.
DeeefmleeeB
Yeejleere efj]peJe& yeQke ceW

vekeoer Deewj es<e
yeQkeeW ceW es<e Deewj ceebie Hej
efveJese
Deefiece
Deeue DeeefmleeeB
Deve DeeefmleeeB
pees[
Deekeefmceke oseleeSB
Jemetueer kes efueS efyeue
I.
II.
CAPITAL AND LIABILITIES

Capital
Reserves & Surplus
Minorities Interest
Deposits
Borrowings
Other liabilities and provisions
1
2
2A
3
4
5
TOTAL
ASSETS
Cash and balances with
Balances with Banks and
money at call and short notice
Investments
Advances
Fixed Assets
Other
Assets
74.45
Omitted)
eLee As at
31-03-2008
. (Rs.)
5259146
131306332
1025655
1901766694
94925834
129289865
5259146
101451158
245278
1504053216
71724490
110690580
2263573526
1793423868
89750850
117756904
7
8
9
10
11
129148888
528718108
1433226118
25613446
57116116
60253222
419245782
1137646887
24333247
34187826
2263573526
1793423868
1223039248
114907372
1495095675
80945798
TOTAL
Bills for collection
eLee As at
31-03-2009
. (Rs.)
ieS nQ
12
THej yeleeF& ieF& DevegmetefeeeB legueve-He$e kee DeefYevve Debie nQ~

The Schedules referred to above form an integral part of the Balance Sheet.
yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer leermejer Devegmeteer kes Heece& `S' kes Devegmeej leg}ve-He$e leweej efkeee ieee nw~
The Balance Sheet has been prepared in conformity with Form A of the Third Schedule to the Banking Regulation Act, 1949.
efveoseke DIRECTORS
T. S. Narayanasami
yeer. S. eYeekej
B. A. Prabhakar
Executive Director
leCe yepeepe
S.Jeer. mejosmeeF&
kes. kes. iegHlee
Tarun Bajaj
A. V. Sardesai
K. K. Gupta
kes. Sme. mebHele
FbsMe Jeer. efmebn
K. S. Sampath
Indresh V. Singh
jecesMJej emeeo
S. kes. ceesleeeo
Rameshwar Prasad
A. K. Motayed
M. N. Gopinath
ekeeMe Heer. ceeuee
Prakash P. Mallya
P. M. Sirajuddin
mece efleefLe kes DevegmejCe ceW nceejer efjHees& mebueive nw~

meveoer uesKeekeej
meveoer uesKeekeej
meveoer uesKeekeej
Sce. vejW
Mitra Kundu & Basu

Borkar & Muzumdar

(Heer. Heesej)
M. Narendra
Executive Director
(P. Podder)
Yeeieeroej Partner
meomelee meb. 51063
(Devang Vaghani)
Yeeieeroej Partner

meveoer uesKeekej
megob jce SC[ eerevf eJeemeve

meveoer uesKeekej
A.K.G. & Associates



(A.K. Gupta)
Yeeieeroej Partner
meomelee meb. 81177
(A. Janak)
Yeeieeroej Partner
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 28684

meveoer uesKeekej
(S.kes. iegHlee)
cegbyeF&, 29 ceF&, 2009

Mumbai, 29th May, 2009
(S. peveke)
108
P. C. Modi & Co.

(ekeeMe ceesoer)
(Prakash Modi)
Yeeieeroej Partner
meomelee meb. 17622
(meer. vejsMe)

31
ceee&, 2009 kees meceeHle Je<e& kee mecesefkele ueeYe Je neefve uesKee
(000s es[s
CONSOLIDATED PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31st MARCH, 2009
Devegmeteer mebKee
I.
Deee
Deefpe&le yeepe
Deve Deee
pees[
II. Jee
II.
Jee efkeee ieee yeepe
Heeeueveiele Jee
HeeJeOeeve Deewj DeekeefmcekeleeSb
pees[
meneesieer mebmLeeDeeW ceW Depe&ve/(neefve) kee efnmmee
DeuHemebKeke kes efnle keer keewleer kejves kes HetJe& Je<e& kes
efueS mecesefkele Meg ueeYe/(neefve)
IeeSb DeuHemebKeke kee efnle
Je<e& kes efueS mecetn kes mebyebefOele mecesefkele
Meg ueeYe (neefve)
peeW[s mecetn kes mebyebefOele Deesveerle
mecesefkele ueeYe/(neefve)
pees[
III. efJeefveeesie
III
keevetveer Deejef#eefleeeW kees DeblejCe
jepemJe Deejef#eefle kees DeblejCe
Hetbpeer Deejef#eefle/efJeMes<e Deejef#eefle keess/mess DeblejCe
efJeMes<e Deejef#eefle-kejsvmeer mJewHe kees DeblejCe
Debleefjce ueeYeebe (ueeYeebe kej meefnle)
Debeflece ueeYeebe (ueeYeebe kej meefnle)
s
ueeYeebMe kej meneeke kebHeveer nsleg
Deeekej Deef O eef v eece, 1961 keer Oeeje 36(1)
(viii) kes Debleie&le efJees<e Deejef#eefle
mecesefkele legueve He$e ceW Deesveerle Mes<e
pees[
cenJeHetCe& uesKeebkeve veerefleeeB
uesKeeW Hej efHHeefCeeeB
Heefle esej GHeepe&ve (.)
I.
Je<eele Year ended
31-03-2009
. (Rs.)
31-03-2008
. (Rs.)
164165115
30765426
123910245
21373948
194930541
145284193
108800889
31455083
24580506
164836478
81470835
27228821
16981715
125681371
744582
39416
30838645
(36770)
19642239
43876
30875415
19598363
13
14
TOTAL
EXPENDITURE
Interest expended
Operating expenses
Provisions and Contingencies
TOTAL
15
16
Share of earnings/(loss) in Associates

Consolidated Net Profit/(Loss) for the
year before deducting Minorities interest
Less: Minorities Interest
Consolidated Net Profit/(Loss) for the
year attributable to the group
Add: Brought forward consolidated
Profit/(loss) attributable to the group
Omitted)
Je<eele Year ended
Schedule
No.
INCOME
Interest earned
Other income
ieS nQ
16 A
TOTAL
APPROPRIATIONS
Transfer to Statutory Reserve
Transfer to Revenue Reserve
Transfer to Capital Reserve
Transfer to / (from) Special Reserve - Currency Swap
Interim Dividend (including dividend tax)

Final Dividend (including dividend tax)
Dividend Tax - for Subsidiary
Special Reserve u/s Sec 36(1) (viii) of Income Tax Act, 1961
Balance carried over to consolidated Balance Sheet
TOTAL
Significant accounting policies
17
Notes forming part of accounts
18
Earnings Per Share (Rs.)
6719074
30875415
26317437
8000000
10774586
5692579
(9261)
1843287
3072144
2080
1500000
0
30875415
7000000
15900188
428209
29594
0
2457713
1733
500000
0
26317437
58.79
39.82
THej yeleeF& ieF& DevegmetefeeeB ueeYe SJeb neefve Keeles kee DeefYevve Debie nQ~
The Schedules referred to above form an integral part of the Profit and Loss Account.
yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer leermejer Devegmeteer kes Heece& `yeer' kes Devegmeej ueeYe SJeb neefve Keelee leweej efkeee ieee nw~
The Profit and Loss Account has been prepared in conformity with Form B of the Third Schedule to the Banking Regulation Act, 1949.
efveoseke DIRECTORS

T. S. Narayanasami
yeer. S. eYeekej
B. A. Prabhakar
Executive Director
Sce. vejW
M. Narendra
Executive Director
leCe yepeepe
S.Jeer. mejosmeeF&
kes. kes. iegHlee
Tarun Bajaj
A. V. Sardesai
K. K. Gupta
kes. Sme. mebHele

K. S. Sampath
jecesMJej emeeo
Rameshwar Prasad
ekeeMe Heer. ceeuee
FbsMe Jeer. efmebn

Indresh V. Singh
S. kes. ceesleeeo
A. K. Motayed
Prakash P. Mallya
M. N. Gopinath
P. M. Sirajuddin
mebueive nw~
mece efleefLe kes DevegmejCe ceW nceejer efjHees&

meveoer uesKeekeej
meveoer uesKeekeej

meveoer uesKeekeej
Mitra Kundu & Basu

Borkar & Muzumdar

(Heer. Heesej)
(P. Podder)
Yeeieeroej Partner
meomelee meb. 51063
(ekeeMe ceesoer)
A.K.G. & Associates


meveoer uesKeekej

Yeeieeroej Partner
meomelee meb. 17622
meveoer uesKeekej
(A.K. Gupta)
Yeeieeroej Partner
meomelee meb. 81177
(A. Janak)
Yeeieeroej Partner

meveoer uesKeekej
(S.kes. iegHlee)


(Devang Vaghani)
Yeeieeroej Partner
(S. peveke)
109
P. C. Modi & Co.

(Prakash Modi)

(meer. vejsMe)
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 28684
mecesefkele legueve-He$e keer DevegmetefeeeB
(000s es[s
SCHEDULES TO THE CONSOLIDATED BALANCE SHEET
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 1 Hebtpeer
HeeefOeke=le
Heleske Hees 10 kes 150,00,00,000 FefkeJeer esej
peejer Deewj DeefYeoe
eleske . 10 kes 48,85,80,000 FefkeJeer esej
(efJeiele Je<e& 52,63,52,600) efpeveceW keW mejkeej
eje Oeeefjle . 10 kes 33,85,80,000 (efJeiele
Je<e& 33,85,80,000) . 338.58 kejes[ (efJeiele
Je<e& . 338.58 kejes[) kes HetCe& Heoe FefkeJeer
esej~
kegue
Heoe Hetbpeer
. 10 elesske HetCe&leee eoe 52,51,75,800
FefkeJeer esej (efHeues Je<e& 52,51,74,800)
(efpemeceW meMele& mebmLeeve HuesmeceW ceeHe&le Je<e& kes oewjeve
3,77,72,600 efvejbke meefnle (efJeiele Je<e&) veS FefkeJeer
Mesej peejer efkeS ieS)~
pees[ W eseme& Hee@jefHes[(Devegmeteer 18 kes
vees e. 5 kee meboYe& ues)
kegue
Devegmeteer - 2 Deejef#eefleeeb Deewj DeefOees<e

I.
II.
meebeJf eefOeke Deejef#ele

DeLe Mes<e
Je<e& kes oewjeve HeefjJe&ve
pees[ (I)
Hetpb eer Deejef#eefleeeB
S) Hegvecet&ueebkeve Deejef#eefle
DeLe Mes<e
pees[s /s (IeeSb) meceeeespeve (veeres efHHeCeer osKeW)*
pees[s s 2007 ceW mebHeefe kee Hegvecet&ueebkeve
IeeSb Hegvecet&ueebkeve kes keejCe ueeYe Je
neefve Keeles ceW meceeeesefpele cetueeme
(S) kee pees[
yeer) Deve
i) efveJese keer efyekeer Hej ueeYe-``HeefjHekeJelee
kes jKes ieS''DeLe Mes<e
pees[s ueeYe Je neefve Keeles mes DeblejCe
ii)
iii)
III.
efJeoseer cege HeevlejCe Deejef#eefle

eejbefYeke Mes<e
pees[W/(IeeSb)-Je<e& kes oewjeve
meceeeespeve (efveJeue)
eejbeYf eke Mes<e efJeMes<e Deejef#eefle-kejsvmeer mJewHe
ueeYe SJeb neefve Keeles mes / (kees) DeblejCe

keg}
keg} (yeer)
pees[ (II)
Mesej eerecf eece
DeLe Mes<e
Je<e& kes oewjeve HeefjJe&ve (keetDeeF&Heer eje)
pees[s peyle MesejeW kee efJeueesHeve
pees[ (III)
ieS nQ
Omitted)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 1 : CAPITAL
AUTHORISED
150,00,00,000 Equity Shares of Rs. 10 each
ISSUED AND SUBSCRIBED
52,63,52,600 Equity Shares
(Previous year 52,63,52,600) of Rs. 10 each
including 33,85,80,000 Equity Shares
(Previous year 33,85,80,000) of Rs. 10 each
fully paid up amounting to Rs. 338.58 crores
(Previous year Rs. 338.58 crores)
held by Central Government;
TOTAL
15000000
15000000
5263526
5263526
5263526
5263526
PAID-UP CAPITAL
52,51,75,300 Equity Shares (Previous year 52,51,74,800)
5251753
of Rs.10 each fully paid-up including nil (previous year 3,77,72,600 fresh
equity shares issued through Qualified
Institutions Placement)
Add: Shares forfeited (Refer note no. 5 of Schedule 18)
7393
TOTAL
5259146
SCHEDULE - 2 : RESERVES & SURPLUS
I. Statutory Reserve :
Opening Balance
TOTAL (I)
II. Capital Reserves :
A) Revaluation Reserve :
Opening Balance
Add / (Less): Adjustments (Refer note below)*
Add: Revaluation of Property in 2007
Less: Depreciation on account of revaluation
adjusted to Profit and Loss Account
Total of (A)
B) Others
i) Profit on sale of Investments - Held to Maturity
Opening Balance
Add: Transfer from Profit and Loss Account
ii) Foreign Currency Translation Reserve
Opening Balance
Add/(Less) : Adjustments during the year (Net)
iii) Special Reserve - Currency Swaps
Opening Balance
Transfer from / (to) Profit and Loss Account
Total
Total of (B)
TOTAL (II)
III. Share Premium :
Opening Balance
Additions during the year (QIP Route)
Add: On forfeited shares annulled
TOTAL (III)
110
5251748
7398
5259146
27251686
8000000
35251686
20251686
7000000
27251686
17630984
0
0
1494832
-5861
16692593
528082
17102902
550580
17630984
2210514
5692579
7903093
1782305
428209
2210514
1985207
4425353
6410560
2421575
-436368
1985207
69859
(9261)
60598
14374251
31477153
40265
29594
69859
4265580
21896564
18455795
0
0
18455795
5235382
13220410
3
18455795
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 2 Deejef#eefleeeb Deewj DeefOees<e (peejer)

jepemJe Deewj Deve Deejef#eefleeeB
IV.
jepemJe Deejef#eefleeeB
i)
ii)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 2 : RESERVES & SURPLUS (contd.)

IV. Revenue and Other Reserves :
i)
Revenue Reserve :
Opening Balance
32147113
16241003
pees[ W ueeYe-neefve efJeefveeespeve mes Debleefjle
Add: Transfer from Profit & Loss Appropriations
10774586
15900188
pees[W Hegvecet&ueebkeve Deejef#ele mes Debleefjle
Add: Transfer from Revaluation Reserve
5922
GHe pees[
Sub-total of IV(i)
42921699
32147113
Opening Balance
1700000
1200000
Add: Additions during the year
1500000
500000
Sub-total of IV(ii)
3200000
1700000
46121699
33847113
131306332
101451158
IV(i)
Deeekej DeefOeefveece 1961 keer Oeeje

36(1)(viii) kes Debleie&le efJeMes<e Deejef#ele
DeLees<e
pees[W Je<e& kes oewjeve HeefjJeOe&ve
IV(ii)
pees[ (IV)
mecesefkele ueeYe-neefve Keeles ceW Mes<e
pees[ ( I mes V)
*vees
Omitted)
eejbefYeke Mes<e
GHe pees[
V.
ieS nQ
ii) Special Reserve u/s Sec 36(1)(viii) of Income

Tax Act, 1961
TOTAL (IV)
V. Balance in Consolidated Profit and Loss Account
TOTAL ( I TO V)
meceeeespeve efJeoseer MeeKeeDeeW mes mebyebefOele Deebke[eW kes eLee efoveebke 31 ceee& kees eeefuele efJeefvecee oj Hej HeefjJele&ve kes keejCe efkeS ieS nw~
*Note : The adjustments are on account of conversion of figures relating to foreign branches at the rates of exchange prevailing as at 31st March.
Devegmeteer - 2 S DeuHemebKeke efnle
SCHEDULE - 2A : MINORITIES INTEREST
Gme leejerKe kees DeuHemebKeke efnle peye cetue

kebHeveer-meneeke kebHeveer mebyebOe DeefmlelJe ceW Deeee
Minority interest at the date on which the parent-subsidiary

relationship came into existence
186220
186220
HejJeleea Je=ef / (Ie)
Subsequent increase /(decrease)
839435
59058
legueve He$e keer leejerKe kees DeuHemebKeke efnle
Minority interest on the date of Balance Sheet
1025655
245278
111
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 3 peceejeefeeeB
SCHEDULE - 3 : DEPOSITS
S.
A.
I.
II.
III.
yeer i)
ii)
ceebie pecee
i)
yeQkeeW mes
ii) Deve mes
pees[ (I)
yeele yeQke pecee
ceereeoer pecee
i)
yeQkeeW mes
ii) Deve mes
pees[ (III)
pees[ S (I, II, III)
Yeejle ceW eeKeeDeeW keer peceejeefeeeB
Yeejle kes yeenj eeKeeDeeW keer
peceejeefeeeB
pees[ (yeer)
Devegmeteer - 4 GOeej
I.
Yeejle ceW GOeej

Yeejleere efj]peJe& yeQke
Deve yeQke
Deve mebmLeeSb Deewj DeefYekejCe
pees[ (I)
II.
Yeejle kes yeenj mes GOeej

pees[ (I, II)
B.
III.
mebose efyeue
Deeblej keeee&uee meceeeespeve - (Meg)
eesodYetle yeepe
IV.
eefleYeteflejefnle iewj HeefjJele&veere ceeseveere yebOeHe$e
I.
II.
V.
VI.
pees[
(efej II - Hetbpeer kes efueS ieewCe $eCe)

efej I - Hetbpeer (DeeF&.Heer.[er.DeeF&.)
DeHej efej II - Hetbpeer (SHe.meer.)
DeHej efej II - Hetbpeer
Deve
eLee As at
31-03-2008
. (Rs.)
Demand Deposits :
i)
From Banks
2772382
1919794
ii)
From Others
123413061
123117103
TOTAL (I)
126185443
125036897
382299865
334724425
Savings Bank Deposits

i)
From Banks
75966281
55602715
ii)
From Others
1317315105
988689179
TOTAL (III)
1393281386
1044291894
TOTAL A (I, II, III)
1901766694
1504053216
1594638225
1254016530
307128469
250036686
1,901,766,694
1,504,053,216
i)
Deposits of branches in India
ii)
Deposits of branches outside India

TOTAL (B)
SCHEDULE - 4 : BORROWINGS
I.
Borrowings in India :
i)
ii)
Other Banks
2000000
37599352
30643091
37599352
32643091
57326482
39081399
94925834
71724490
10396288
12408480
561231
7145743
6378230
22500000
22500000
Tier-I Capital (I.P.D.I.)
14858846
9971432
Upper Tier-II Capital (F.C.)
12183193
9668315
Upper Tier-II Capital
12320000
7320000
Deferred Tax liability
3096900
iii) Other Institutions and Agencies

Total (I)
II. Borrowings outside India
Total ( I, II )
THej I ceW meefcceefuele HeefleYetle GOeej
Devegmeteer - 5 Deve oseleeSb Deewj eeJeOeeve
Omitted)
III. Term Deposits :
i)
ii)
iii)
I.
I.
ieS nQ
Secured borrowings included in I above

SCHEDULE - 5 : OTHER LIABILITIES AND PROVISIONS
I.
Bills Payable
II.
III. Interest accrued

IV. Unsecured Non-convertible Redeemable Bonds
(Subordinated for Tier-II Capital)
V.
VI. Others
46788895
Total
129289865
112
0
41882892
110690580
(000s es[s
Devegmeteer - 6 vekeoer Deewj Yeejleere

efj]peJe& yeQke ceW es<e
I.
II.
neLe ceW vekeoer

(FmeceW efJeoseer kejWmeer vees
Deewj mJeCe& meefcceefuele nQ~)
Yeejleere efj]peJe& yeQke ceW es<e
i) ee}t Keeles ceW
ii) Deve KeeleeW ceW
pees[ (II)
pees[ (I, II)
Devegmeteer - 7 yeQkees ceW es<e Deewj ceebie

leLee DeuHe metevee Hej HeeHe
Oeve
I.
II.
Yeejle ceW
i) yeQke ces es<e
ke) ee}t KeeleeW ceW
Ke) Deve pecee KeeleeW ceW
ii) ceebie Hej Deewj DeuHe metevee Hej HeeHe Oeve
ke) yeQkeeW kes meeLe
Ke) Deve mebmLeeDeeW ceW
pees[ (I)
Yeejle kes yeenj
i) eeuet KeeleeW ceW
ii) Deve pecee KeeleeW ceW
iii) ceebie Hej Deewj DeuHe metevee Hej HeeHe Oeve
pees[ (II)
pees[ (I, II)
Devegmeteer - 8 efveJese
Yeejle ceW efveJese

i) mejkeejer HeefleYetefleees ceW
ii) Deve Devegceesefole HeefleYetefleeeW ceW
iii) esejeW ceW
iv) ef[yeWejeW Deewj yebOeHe$eeW ceW
v) meneesieer mebmLeeDees ceW efveJesMe
vi) Deve (eterDeeF&/cetegDeue Heb[ kes etefve,
keceefMe&Deue HesHej Deeefo)
pees[ (I)
II. Yeejle kes yeenj efveJese
i) mejkeejer HeefleYetefleeeW ceW
(mLeeveere HeeefOekejCeeW meefnle)
ii) ef[yeWej Deewj yee@[
iii) Deveg<ebieer ceW leLee efJeosMe ceW mebegkele Gece
iv) Deve efveJesMe
pees[ (II)
pees[ (I, II)
III. Yeejle ceW efveJese
i) efveJesMeeW kee mekeue cetue
ii) cetueeme kes efueS kegue eeJeOeeve
iii) Meg efveJesMe
IV. Yeejle kes yeenj efveJesMe
i) efveJesMeeW kee mekeue cetue
ii) cetueeme kes efueS kegue eeJeOeeve
iii) Meg efveJesMe
I.
ieS nQ
Omitted)
eLee As at
31-03-2009
. (Rs.)
eLee As at
31-03-2008
. (Rs.)
4669222
4625079
85037628
44000
113131825
0
TOTAL (II)
85081628
113131825
TOTAL (I, II)
89750850
117756904
3733081
22459664
3878705
15687289
SCHEDULE - 6 : CASH AND BALANCES WITH

SCHEDULE - 6 : RESERVE BANK OF INDIA
I.
Cash in hand
(including foreign
currency notes and gold)
II. Balances with Reserve Bank of India :
i)
In Current Account
ii) In Other Accounts
SCHEDULE - 7 : BALANCES WITH BANKS & MONEY AT

CALL & SHORT NOTICE
I. In India :
i) Balances with Banks
a) In Current Accounts
b) In Other Deposit Accounts
ii) Money at call and short notice
a) With Banks
b) With Other Institutions
TOTAL (I)
II. Outside India :
i) In Current Accounts
ii) In Other Deposit Accounts
iii) Money at call and short notice
TOTAL (II)
TOTAL (I, II)
0
0
26192745
0
0
19565994
1516925
59968661
41470557
102956143
129148888
1838314
29576119
9272795
40687228
60253222
SCHEDULE - 8 : INVESTMENTS
I. Investments in India :
i) Government Securities
ii) Other approved Securities
iii) Shares
iv) Debentures and Bonds
v) Investment in Associates
vi) Others (Units of UTI/Mutual Funds, Commercial papers etc.)
TOTAL (I)
425991130
5833341
3926706
28535372
3913976
11502501
479703026
330318249
6818312
3145466
24819697
3044012
6253224
374398960
II. Investments outside India :

i) Government Securities (including local authorities)
ii) Debentures & Bonds
iii) In subsidiaries & Joint venture Abroad
iv) Other Investments
TOTAL (II)
TOTAL (I, II)
17032936
100684
319219
31562243
49015082
528718108
13542984
25668
294731
30983439
44846822
419245782
III. Investments in India :

i) Gross value of Investments
ii) Aggregate provisions for depreciation
iii) Net Investments
481126410
1423384
479703026
376583393
2184433
374398960
IV. Investments outside India :

i) Gross value of Investments
ii) Aggregate provisions for depreciation
iii) Net Investments
54700258
5685176
49015082
45739578
892756
44846822
113
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 9 Deefiece
S.
i)
eerle Deewj yeeke=le efyeue
ii)
vekeo GOeej, DeesJej[êHe Deewj ceebie Hej

Heeflemebose $eCe
iii)
ceereeoer $eCe
pees[ (S)
i)
cetle& DeeefmleeeW eje HeefleYetle

(FmeceW yener $eCeeW Hej Deefiece Meeefceue nQ)
Omitted)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 9 : ADVANCES
A. i) Bills Purchased and Discounted
181623214
160213382
644244175
537658580
607358729
439774925
1433226118
1137646887
930827408
708663464
ii) Cash Credits, Overdrafts and

Loans repayable on demand
iii) Term Loans
TOTAL (A)
yeer. DeefieceeW kee efJeJejCe
ieS nQ
B. Particulars of Advances :
i) Secured by tangible assets
(includes advances against Book Debts)
ii)
yeQke/mejkeejer HeleeYetefleeeW eje megjef#ele
ii) Covered by Bank/Government Guarantees
178430031
167175931
iii)
DeHeefleYetle
iii) Unsecured
323968679
261807492
1433226118
1137646887
375450654
322389728
118380167
85379390
iii) Banks
1451103
2003610
iv) Others
641646011
492082649
1136927935
901855377
58817474
43535969
a) Bills Purchased and Discounted
53358798
71423229
b) Syndicated Loans
73466467
36243374
c) Others
110655444
84588938
TOTAL (C-II)
296298183
235791510
1433226118
1137646887
pees[ (yeer)
meer. DeefieceeW kee #es$eJeej JeieeakejCe
Yeejle ceW Deefiece
i) HeeLeefcekelee HeeHle #es$e
ii) meeJe&peefveke #es$e
iii) yeQke
iv) Deve
pees[ (meer-I)
I.
II.
Yeejle kes yeenj Deefiece

i) yeQkeeW eje ose
ii) Deve eje ose
ke) eerle Deewj yeeke=le efyeue
Ke) meecetefnke $eCe
ie) Deve
pees[ (meer-II)
pees[ (meer-I, meer-II)
TOTAL (B)
C. Sectoral Classification of Advances :
I. Advances in India
i)
Priority Sector
ii) Public Sector
TOTAL (C-I)
II. Advances outside India :
i)
Due from Banks
ii) Due from others
TOTAL (C - I, C - II)
114
(000s es[s
eLee As at
31-03-2009
. (Rs.)
Devegmeteer - 10 Deeue Deeefmleeeb

Heefjmej
DeLees<e ueeiele Hej
IeeSb - Je<e& kes oewjeve keewefleeeB/meceeeespeve
GHe-pees[
Fme leejerKe kees Hegvecet&ueve HeefjJeOe&ve kes keejCe
Hegvecet&ueve Deejef#eleer ceW pecee
IeeSb Fme leejerKe kees cetueeme (Hegvecet&ueve kes
keejCe . 2651065 meefnle-iele Je<e& kes
.2158229)
pees[ (I)
II. Deve Deeue Deeefmleeeb
(FmeceW Heveeaej Deewj efHekemeej meefcceefuele nQ)
DeLees<e ueeiele Hej
IeeSB Je<e& kes oewjeve keewefleeeB/meceeeespeve
GHe-pees[
IeeSB Fme leejerKe kees cetueeme
pees[ (II)
III. efvecee&CeeOeerve Hetpb eeriele keee&
pees[ (I, II, III)
I.
Devegmeteer - 11 Deve Deeefmleeeb

I. Deeblej keeee&uee meceeeespeve
II. HeesodYetle yeepe
III. Deef i e c e He mes eoe kej/m$ees l e
ieee kej
IV. uesKeve meeceieer Deewj mecHe
V. DeemLeefiele kej DeeefmleeeBb
VI. Deve
pees[
II.
III.
IV.
V.
VI.
VII.
Omitted)
eLee As at
31-03-2008
. (Rs.)
SCHEDULE - 10 : FIXED ASSETS

I.
PREMISES :
Sub-total
Addition to date on account of revaluation
credited to revaluation reserve
Less : Depreciation to date (including Rs. 2651065 on
account of revaluation - Previous year Rs. 2158229)
TOTAL (I)
II.
OTHER FIXED ASSETS :

(including Furniture and Fixtures)
Sub-total
Less: Depreciation to date
TOTAL (II)
III. CAPITAL WORK IN PROGRESS

TOTAL (I, II, III)
5482898
412891
0
5895789
5276421
231993
25516
5482898
19753966
19753966
4257347
3534351
21392408
21702513
9430494
1440849
310935
9005679
793200
368385
10560408
7443911
9430494
7068916
3116497
2361578
1104541
269156
25613446
24333247
SCHEDULE - 11 : OTHER ASSETS
Hej keee
Devegmeteer - 12 Deekeefmceke oseleeSB

I.
ieS nQ
yeQke kes efJe oeJes efpevnW $eCe kes He ceW

mJeerkeej veneR efkeee ieee nw
Debele Heoe efveJeseeW kes efueS oseleeSb
yekeeee Jeeeoe efJeefvecee mebefJeoeDeeW kes keejCe
oseleeSb
mebIekeeW keer Deesj mes oer ieF& ieejbefeeB
ke) Yeejle ceW
Ke) Yeejle kes yeenj
mekeej, He=<ebkeve Deewj Deve oeefelJe
yeepe oj keer Deouee-yeoueer
Deve ceoW efpevekes ef}S yeQke Deekeefmceke He
ces osveoej nw
pees[
I.
Inter Office Adjustment
II.
Interest Accrued
III. Tax paid in advance/tax deducted at source
5554206
11919565
9860310
21678388
13666356
IV. Stationery and Stamps
52048
18400
V.
19278
539086
17892631
10103674
57116116
34187826
3889015
3252905
3200
404401
Deferred Tax Assets
VI. Others
TOTAL
SCHEDULE - 12 : CONTINGENT LIABILITIES
I.
Claims against the Bank not acknowledged as debts
II.
Liability for partly paid Investments
III.
Liability on account of outstanding forward exchange

contracts
652382425
898769599
Guarantees given on behalf of Constituents :

a) In India
b) Outside India
111133432
39315165
78428370
24367647
IV.
V.
Acceptances, endorsements and other obligations
151113363
120899655
VI.
Interest Rate Swaps
264424242
368759821
778406
213277
1223039248
1495095675
VII. Other items for which the Bank is contingently liable

TOTAL
115

SCHEDULES TO THE CONSOLIDATED PROFIT AND LOSS ACCOUNT
Devegmeteer - 13 Deefpe&le yeepe Deewj ueeYeebMe

I. DeefieceeW/efJeefvecee He$eeW Hej yeepe/yee
II. efveJesMeeW Hej Deee
III. Yeejleere efj]peJe& yeQke kes Mes<eeW Deewj
IV.
Deve Devlej-yeQke efveefOeeeW Hej yeepe

Deve
pees[
Devegmeteer - 14 Deve Deee
I. keceereve, efJeefvecee Deewj oueeueer

II. efveJeseeW kes efJekee Hej ueeYe-efveJeue
III. Yetefce, YeJeveeW Deewj Deve DeeefmleeeW
kes efJekee Hej ueeYe-efveJeue

mebJeJenejeW Hej }eYe-efveJeue
mebmLeeSb / kebHeefveeeb Deewj/ee
mebegkele GHeeceeW Hej ueeYeebMe Deeefo kes
He ceW Deefpe&le Deee
VI. efJeefJeOe Deee
pees[
IV. efJeefvecee
V. meneesieer
Devegmeteer - 15 Jee efkeee ieee yeepe

I. peceejeefeeeW Hej yeepe
II. Yeejleere efjp] eJe& yeQke/Deblej yeQke GOeejeW Hej yeepe
III. ieewCe $eCe, DeeF&DeejSme Deeefo Hej yeepe
pees[
Devegmeteer - 16 Heefjeeueveiele Jee
kece&eeefjeeW kees Yegieleeve Deewj

Gvekes efueS HeeJeOeeve
II. efkejeee, kej Deewj efyepeueer
III. cegCe Deewj uesKeve meeceieer
IV. efJe%eeHeve Deewj Heeej
V.
yeQke keer mecHeefe Hej cetueeme
VI. efveosekeeW keer Heerme, Yees Deewj Jee
VII. uesKee Hejer#ekeeW keer Heerme Deewj Jee
(MeeKee uesKee Hejer#ekeeW meefnle)
VIII. efJeefOe HeYeej
IX. [ekeJee, leej, sueerHeesve Deeefo
X.
cejccele Deewj jKe-jKeeJe
XI. yeercee
XII. Deve Jee
pees[
I.
Devegmeteer - 16 S meneesieer mebmLeeDeeW ceW

Depe&ve/neefve kee DebMe
I.
II.
#es$eere eeceerCe yeQke (DeejDeejyeer)

Deve
pees[
SCHEDULE - 13 : INTEREST AND DIVIDENDS EARNED

I.
Interest/Discount on advances/bills
II. Income on Investments
III. Interest on balances with Reserve Bank of India and
other inter-bank funds
IV. Others
TOTAL
SCHEDULE - 14 : OTHER INCOME
I.
Commission, exchange and brokerage
II. Profit on sale of Investments - net
III. Profit on sale of land, buildings and other assets - net
IV. Profit on exchange transactions - net
V. Income earned by way of dividends etc., on subsidiaries/
companies and/or joint ventures
VI. Miscellaneous Income
TOTAL
SCHEDULE - 15 : INTEREST EXPENDED
I.
Interest on Deposits
II. Interest on Reserve Bank of India / inter-bank borrowings
III. Interest on Subordinate Debts, IRS etc.
TOTAL
SCHEDULE - 16 : OPERATING EXPENSES

I.
Payments to and provisions for employees
II.
III.
IV.
V.
VI.
VII.
Rent, Taxes and Lighting

Printing and Stationery
Advertisement and Publicity
Depreciation on Banks property
Directors fees, allowances and expenses
Auditors fees and expenses
(includes for branch auditors)
VIII. Law Charges
IX. Postage, Telegrams, Telephones, etc.
X.
Repairs and Maintenance
XI. Insurance
XII. Other Expenditure
TOTAL
(000s es[s
ieS nQ
Omitted)
Je<eele For the
Je<eele For the
Year Ended
31-03-2009
. (Rs.)
Year Ended
31-03-2008
. (Rs.)
125859765
33742290
92970991
26390188
3888825
674235
164165115
4017530
531536
123910245
10938711
7461431
31
7839026
3662107
3324
6261071
3071634
66280
52847
6037902
30765426
6745010
21373948
98080582
5326700
5393607
108800889
70794352
5620399
5056084
81470835
19537524
16652623
2244802
398077
337419
718237
15826
302332
1854568
363903
316359
740525
12509
272090
136321
167275
402624
1350909
5843737
31455083
116225
153851
327284
1032584
5386300
27228821
SCHEDULE - 16 A : SHARE OF EARNINGS/LOSSES IN ASSOCIATES

I.
II.
Regional Rural Banks (RRBs)

Others
TOTAL
116
494053
250529
744582
279911
(240495)
39416
Devegmeteer - 17
SCHEDULE - 17:
SIGNIFICANT ACCOUNTING POLICIES:
cenJeHetCe& uesKee veerefleeeB

1)
2)
uesKeebkeve Heefle SJeb meceskeve eefeee

1.1 mebueive mecesefkele efJeeere efJeJejCe Heeefuele efJeeejOeeje Deewj peejer HejbHeje
kes Devegmeej leweej efkeS ieS nQ Deewj Jen Yeejleere keeee&ueeeW/MeeKeeDeeW
kes mebyebOe ceW Yeejle Deewj efJeoseer keeee&ueeeW/MeeKeeDeeW kes mebyebOe ceW efYevveefYevve oseeW ceW meeceevele DeHeveeeer pee jner eLee leLee meebefJeefOeke GHeyevOeeW
kes DevegHe nw peye leke efke DeveLee JeJemLee ve keer ieF& nes~
1.2 efJeeere efJeJejCe kees leweej kejves ceW en DeeJeMeke neslee nw efke efJeeere
efJeJejCeer keer efleefLe kees efjHees& efkeS ieS Deeefmle leLee oseleeDeeW ceW megefJeeeefjle
DevegceeveeW leLee OeejCee kees eyebOeve Hetje kejs~ eyebOeve en efJeMJeeme kejlee nw
efke efJeeere efJeJejefCeeeW kees leweej kejves ceW GHeeesie efkeS ieS Devegceeve eLeesefele
leLee erke nQ~
1.3 mecesefkele efJeeere efJeJejCeer (meerSHeSme) keer leweejer leLee emlegefle ceW GHeeesie
keer ieF& yeQke (cetue peveke) keer uesKeeke=le veerefleeeW leLee JeJenejeW mes en
eoefMe&le neslee nw efke Yeejleere meveoer uesKeekeej mebmLeeve (DeeF&meerSDeeF&) eje
peejer ``mecesefkele efJeeere efJeJejefCeeeB'' Keelee ceeveke 21 kes DevegHe leLee
Yeejleere efj]peJe& yeQke eje peejer efoMeeefveoxMeeW leLee Yeejle ceW meeceeveleee
mJeerkeee& uesKee efmeeleeW kes DeveHe nQ~
1.3 mecesefkele efJeeere efJeJejCe (meerSHeSme) keer leweej kejles SJeb emlegle kejles
mecee GHeeesie ceW ueer ieeer uesKee veerefleeeb SJeb yeQke (yeQke Dee@He Fbef[ee) kee
JeJenej yeQefkebie Geesie kes JeJenej yeQefkebie Geesie kes JeJenej keeW eefleefyebefyele
kejlee nw~ Yeejle ceW meeceeve He mes mJeerkeee& uesKee efmeeleeW Deewj Yeejleere
efj]peJe& yeQke eje peejer efoMeeefveoxMeeW SJeb Fbmderdet Dee@He ee&[ SkeeGW
Dee@He Fbef[ee (DeeF&meerSDeeF&) eje mecesefkele efJeeere efJeJejefCeeeW kes mebyebOe ceW
peejer uesKee ceeveke 21 kes DevegHe nw~
1.4 cetue yeQke SJeb Fmekeer meneeke kebHeefveeeW keer efJeeere efJeJejefCeeeW kees Deeblej
mecetn uesve-osve Deewj iewj Gieenerke=le ueeYe-neefve kee efJeueesHeve kejkes SJeb
Ske meceeve uesKee veerefleeeW mes meceHelee mLeeefHele kejves kes efueS peneB keneR
pejer ngDee, DeeJeMeke meceeeespeve kejkes DeeefmleeeW, oseleeDeeW Deee SJeb
JeeeW pewmeer ceoW Ske meeLe pees[kej Hebeqkele oj Hebefkele DeeOeej Hej
meefcceefueleefkeee ieee nw~ efJeosMeer Deveg<ebefieeeW/meneekeeW kees es[kej peneB
efJeeere efJeJejefCeee@ mLeeefvee efJeefveeeceke DeeJeMekeleeDeeW / DeeF&SHeDeejSme
Hej DeeOeeefjle leweej keer peeleer nQ, Fmekee eYeeJe mecesefkele efJeeere efJeJejCeer
ceW veneR efoee ieee nw keeeWefke en efveMeeelceke veneR nQ~ meneeke kebHeefveeeW
kes efJeeere efJeJejCeeW kees Gvekes cetue yeQke keer lejn Gmeer efleefLe ceW eLee 31
ceee&, 2009 keer efmLeefle kes Devegmeej leweej efkeee ieee nw~
1.5 mecesefkele efJeeere efJeJejCe Devleie&le meneeke kebHeefveeeW keer efveJeue FefkeJeer
ceW DeuHemebKeke Mesej OeejkeeW kes MesejeW kes He ceW ueIegefnle peg[e nw~
1.6 Fbmeret Dee@]He ee&[& SkeeGbW Dee@]He Fbef[ee (DeeF&meerSDeeF&) eje peejer
uesKeebkeve ceeveke-23, ``mecesefkele efJeeere efJeJejefCeeeW ceW meneesieer kebHeefveeeW
ceW uesKeebkeve'' kes DevegHe FeqkeJeer eCeeueer kes Devleie&le meneesieer kebHeefveeeW ceW
efveJesMe kee uesKeebkeve efkeee peelee nw~
1.7 Deveg<ebefieees ceW Fmekes efveJesMe kes cetue ecegKe keer ueeiele leLee Deveg<ebefieeeW kes
FefkeJeer kes cetue ecegKe kes Yeeie kes yeere Deblej kees meeKe/Hetbpeer Deejef#ele
kes He ceW Heneevee peelee nQ~
efJeoseer cege efJeefvecee mes mebye uesve-osve
1)
ACCOUNTING CONVENTION & CONSOLIDATION

PROCEDURE
1.1 The accompanying Consolidated Financial Statements (CFS)
have been prepared by following the going concern concept,
generally on a historical cost basis and conform to the statutory
provisions and practices prevailing in India in respect of Indian
Offices/Branches and respective foreign countries in respect of
Foreign Offices/Branches, except as otherwise stated.
1.2 The preparation of financial statements requires the management
to make estimates and assumptions considered in the reported
amount of assets and liabilities (including contingent liabilities)
as of date of the financial statements and the reported income
and expenses for the reporting period. Management believes
that the estimates used in the preparation of the financial
statements are prudent and reasonable.
1.3 The accounting policies and practices of the Bank (parent) used
in the preparation and presentation of the Consolidated Financial
Statement (CFS) reflect the banking industry practices, conform
to the generally accepted accounting principles in India and the
guidelines issued by the Reserve Bank of India and in accordance
with Accounting Standard 21 Consolidated Financial
Statements, issued by the Institute of Chartered Accountants
of India. (ICAI).
1.4 The financial statements of the parent bank and its subsidiaries
are combined on a line by line basis by adding together like
items of assets, liabilities, income and expenses after eliminating
intra-group transactions, unrealised profit/loss and making
necessary adjustments wherever required to conform to uniform
accounting policies except in case of overseas subsidiaries/
associates, where, the financial statements are prepared based
on local regulatory requirements/ IFRS. Impact of the same is
not given in Consolidated Financial Statements as the same is
not ascertainable. The financial statements of the subsidiaries
are drawn upto the same reporting date as that of parent i.e. 31st
March 2009.
1.5 Minority interest in the Consolidated Financial Statement consists
of the share of the minority shareholders in the net equity of the
subsidiaries.
1.6 Accounting for Investment in associate companies is done under
Equity method in accordance with Accounting Standard 23,
Accounting for Investment in Associates in Consolidated
Financial Statements, issued by the Institute of Chartered
Accountants of India (ICAI).
1.7 The difference between cost to the parent of its investment in
the subsidiaries and parents portion of the equity of the
subsidiaries is recognised as goodwill/capital reserve.
2)
Yeejleere meveoer uesKeekeej mebmLeeve eje peejer `èfJeosMeer efJeefvecee ojeW ceW eYeeJeer
117
TRANSACTIONS INVOLVING FOREIGN EXCHANGE:

Accounting for transactions involving foreign exchange is done in
HeefjJele&veeW'' uesKee ceeveke (SSme) 11 kes DevegHe efJeosMeer efJeefvecee DeeJesef<le uesveosve nsleg uesKeekejCe~
2.1
meceekeefuele efJeoseer HeefjeeueveeW kes mebyebOe ceW mHeerkejCe

ke) efJeosMeer cege ceW mebJeJenej kejves Jeeueer Yeejleere MeeKeeDeeW kees meceekeef}le
efJeoseer Heefjeeueve kes He ceW Jeieeake=le efkeee ieee nw Deewj Fve MeeKeeDeeW ceW
efJeoseer efJeefvecee mebJeJenejeW kees mebJeJenej keer efleefLe Hej efJeeceeve oj Hej
efjkee[& efkeee ieee nw~
accordance with Accounting Standard (AS) 11, The Effect of

Changes in Foreign Exchange Rates issued by the Institute of
Chartered Accountants of India.
2.1 Translation in respect of Integral Foreign operations:
Ke) ceewefke efJeoseer cege keer DeeefmleeeB SJeb oseleeDeeW kee cetue nj Je<e& kes
Deble ceW Hes[eF& eje DeefOemetefele ojeW kes Devegmeej Deebkee ieee nw Deewj iewjceewefke ceoeW kees mebJeJenej keer efleefLe Hej efJeeceeve oj Hej Deebkee/mHe
efkeee ieee nw~
2.2
2.3
ie) efJeoseer cege ceW mekeej, He=ebkeve leLee oeefelJe SJeb ieejbefeeb Je<e& meceeeqHle ceW
Hes[eF& eje DeefOemetefele mebJejCe ojeW Hej Debefkele keer ieF& nw~ efveHeeve kes
mecee GlHeVe nesves Jeeues efJeefvecee DeblejeW Deewj efJeeere Je<e& keer meceeeqHle Hej
ceewefke ceoeW kes mHeerkejCe kees efpeme DeJeefOe mes Jen mebyebefOele nw Gme DeJeefOe
kes efueS Deee DeLeJee Jee kes He ceW ceevee ieee nw~
meceekeueve jefnle efJeosMeer HeefjeeueveeW kes mebyebOe ceW mHeerkejCe
efJeoseer MeeKeeDeeW kees meceekeueve jefnle efJeosMeer HeefjeeueveeW kes He ceW Jeieeake=le
efkeee ieee nw Deewj Gvekes efJeeere efJeJejCeHe$eeW kees efvecveevegmeej mHe efkeee peelee nw
ke) DeeefmleeeW Deewj oseleeDeeW (ceewefke Deewj iewj-ceewefke kes meeLe meeLe Deekeefmceke
oseleeDeeWb) kees Je<e& keer meceeefHle Hej Yeejleere efJeosMeer cege JeeHeejer mebIe
(Hes[eF&) eje DeefOemetefele mebJejCe ojeW kes DeeOeej Hej Deebkee/mHe efkeee
peelee nw~
Ke) Deee Deewj JeeeW kees mebyebefOele efleceener keer meceeeqHle Hej Hes[eF& eje metefele
efleceener Deewmeleve uesKeeyeboer oj Hej mHe efkeee peelee nw~
ie) meYeer HeefjCeeceer efJeefvecee DeblejeW kees mebyebefOele efJeosMeer MeeKeeDeeW ceW efveJeue
efveJeseeW kes efveHeeve leke Ske Deueie Keeles efJeoseer cege mHeerkejCe efjpeJe& ceW
mebefele efkeee peelee nw ~
Jeeeoe efJeefvecee mebeJf eoeSb
Hes[eF& kes efoMeeefveoXMeeW kes Devegmeej SJeb SSme-II kes Devegmeej eleske cege ceW yekeeee
Jeeeoe efJeefvecee mebefJeoeDeeW kees mebefJeoe keer DeJeefMe< HeefjHekeJelee kes efueS legueveHe$e
keer leejerKe Hej leovegHeer Jeeeoe ojeW Hej Hegvecet&ueebefkele efkeee peelee nw~ Hegvecet&ueebefkele
jeefMe SJeb mebefJeoe jeefMe kes yeere efYeVelee kees pewmeer efmLeefle nes, Gmekes Devegmeej ueeYe
DeLeJee neefve kes He ceW ceeve efkeee peelee nw~
3)
efveJese
efveJese kee JeieeakejCe Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej `keejesyeej
kes efueS jKes ieS'' esefCeeeW ceW efkeee peelee nw~ yeQefkebie efJeefvecee DeefOeefveece,
1949 keer leermejer Devegmeteer kes Heece& S keer DeHes#eeDeeW kes DevegHe Fvekee
JeieeakejCe mecetneW mejkeejer eefleYetefleeeb, Deve Devegceesefole eefleYetefleeeb,
Mesej, ef[yesvej Deewj yevOeHe$e, meneeke kecHeefveeeW/mebegkele GeceeW ceW efveJesMe Deewj
Deve efveJesMe ceW efkeee peelee nw~
3.1
a)
Indian branches having foreign currency transactions have been

classified as integral foreign operations and foreign exchange
transactions at these branches have been recorded at the rates
prevailing on the date of the transaction.
b)
Monetary Foreign currency assets and liabilities are translated

at the closing rates notified by Foreign Exchange Dealers
Association of India (FEDAI) at the year end and non-monetary
items are translated at the rates prevailing on the transaction
date.
c)
Acceptances, endorsements, other obligations and guarantees

in foreign currencies are carried at the closing rates notified by
FEDAI at the year end. Exchange differences arising on
settlement and translation of monetary items at the end of the
financial year are recognised as income or expense in the period
in which they arise.
2.2 Translation in respect of Non-Integral Foreign operations:

Foreign branches are classified as non-integral foreign operations
and their financial statements are translated as follows:
a)
Assets and Liabilities (both monetary and non-monetary as

well as contingent liabilities) are translated at the closing rates
notified by FEDAI at the year end.
b)
Income and expenses are translated at the quarterly average

closing rates notified by FEDAI at the end of respective quarter.
c)
All resulting exchange differences are accumulated in a separate

account Foreign Currency Translation Reserve till the disposal
of the net investments in the respective foreign branches.
2.3 Forward Exchange Contracts:

In accordance with the guidelines of FEDAI and the provisions of
AS-11, outstanding forward exchange contracts in each currency are
revalued at the Balance Sheet date at the corresponding forward rates
for the residual maturity of the contract. The difference between
revalued amount and the contracted amount is recognized as profit or
loss, as the case may be.
3)
INVESTMENTS:
Investments are classified under Held to Maturity, Held for Trading
and Available for Sale categories as per Reserve Bank of India
(RBI) guidelines. In conformity with the requirements in Form A of
the Third Schedule to the Banking Regulation Act, 1949, these are
classified under six groups Government Securities, Other Approved
Securities, Shares, Debentures and Bonds, Investments in
Subsidiaries/Joint Ventures and Other Investments.
3.1 Basis of classification:
JeieeakejCe kee DeeOeej
Classification of an investment is normally done at the time of its

acquisition:
efveJeseeW kee JeieeakejCe meeceevele Gmekeer Kejero kes mecee efkeee peelee nw
118
ke) HeefjHekeJelee kes efueS efveOee&ejf le

Ssmes efveJeseeW kee mecetn efpevnW yeQke HeefjHekeJelee leke jKelee nw ~
(a)
These comprise investments the Bank intends to hold on to

maturity.
Ke) keejesyeej kes ef}S efveOee&efjle

Ssmes eefleYetefleeeb efpevnW cegKe He mes Kejero keer leejerKe mes 90 efoveeW kes Deboj
Hegve efyekeer kes ef}S jKee peelee nw, GvnW Fme eer<e& kes Debleie&le Jeieeake=le efkeee
peelee nw ~
(b) Held for Trading:

Investments acquired with the intention to trade within 90 days
from the date of purchase are classified under this head.
ie) efyekeer kes ef}S GHeueyOe
3.2
4)
Held to Maturity:
(c)
Ssmes efveJese efpevekee JeieeakejCe HeefjHekeJelee kes efueS efveOee&efjle DeLeJee keejesyeej
kes efueS efveOee&efjle He ceW veneR efkeee nw GvnW Fme Meer<e& ceW jKee ieee nw~
cetueebkeve kee lejerkee
efveJeseeW kee cetueebkeve Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej efkeee
peelee nw~
ke) HeefjHekeJelee nsleg efveOee&ejf le
Fme esCeer kes lenle efveJeseeW kees Gvekes DeefOeienCe ueeiele Hej efueee ieee nw,
Fvekes DeefOeienCe Hej Yegieleeve keer ieF& Heerefceece keer jeefe, eefo keesF& nes lees,
Gmes melele Depe&ve eCeeueer GHeeesie kej HeefjHekeJelee keer Mes<e yeeer DeJeefOe ceW
HeefjMeesefOele efkeee ieee nw~ Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej
SeerSce eefleYe=efleeeW Hej eerefceece kee HeefjMeesOeve Devetmeteer-13-``Deefpe&le
yeepe efveJesMeeW Hej Deee'' ceW efkeee peelee nw~
Ke) keejesyeej kes efueS Oeeefjle/efyekeer kes efueS GHeueyOe
Fme esCeer ceW eefleYetefleeeW kes eqmeHeJeej cetueebkeve efkeee ieee nw, eefleYetefleeeW
kes cetueJe=ef/cetue-eme kees Gvekes Jeiee&vegmeej pees[e/Ieeee ieee nw Deewj
efveJeue cetue-eme kees ueeYe Je neefve KeeleeW keer ceeve HeefleeeW kes DevegHe
ueieeee ieee nw peyeefke efveJeue cetueJe=ef kees Oeeve ceW veneR efueee ieee nw~
ie) efJeosMeer MeeKeeDeeW ceW Oeeefjle
efJeoseer MeeKeeDeeW kes efveJeseeW kees mebyebefOele efJeosMeer kesveW Hej Heeefuele meebefJeefOeke
HeeJeOeeveeW ee Yeejleere efj]peJe& yeQke kes efoeeefveoxeeW kes Devegmeej cetue mes kece
cetue Hej efveele efkeee ieee nw~
Ie) efveJesMeeW keer efyeeer ceW ueeYe DeLeJee neefve
efkemeer Yeer eJeie& ceW efveJesMeeW keer efyeeer ceW ueeYe DeLeJee neefve kees ueeYe SJeb neefve
Keeles ceW efueee peelee nw~ leLeeefHe, HeefjHekeJelee kes efueS efveOee&efjle Meer<e& kes
Debleie&le efveJesMeeW keer efyeeer ceW ueeYe keer efmLeefle ceW meceeve jeefMe Deejef#ele Hetbpeer
Keeles ceW efJeefveeesefpele keer peeleer nw~
Deefiece
4.1 Yeejleere efj]peJe& yeQke eje peejer efoeeefveoxeeW kes Devegmeej GOeejkelee& eje
Deefece keer cetue/yeepe keer Jemetueer kes DeeOeej Hej GlHeeoke DeLeJee DeveglHeeoke
DeeefmleeeW ceW Jeieeake=le efkeee ieee nw~ Devepe&ke DeeefmleeeW (SveHeerS) kees Deeies
GHe-ceeveke, mebefoiOe leLee neefve DeeefmleeeW kes He ceW Jeieeake=le efkeee ieee nQ~
4.2 cetue ecegKe yeQke kes ceeceues ceW, Yeejleere efj]peJe& yeQke eje efveOee&efjle ojeW Hej ceeveke
DeeefmleeeW nsleg eeJeOeeve efkeee peelee nw leLee GHe-ceeveke DeeefmleeeW nsleg meHee
oj 20% nw, 31.03.2009 leke kes mebefoiOe leLee neefve DeeefmleeeW kees 100%
eeJeOeeve efkeee ieee pees Yeejleere efj]peJe& yeQke eje efveOee&efjle oj mes DeefOeke nQ~
efoveebke 31.03.2009 kes yeeo keer mebefoiOe DeeefmleeeW kes mebyebOe ceW Yeejleere
efj]peJe& yeQke kes ceevekeeW kes Devegmeej eeJeOeeve efkeee peeSiee~
Available for Sale:

Investments which are not classified either as Held to Maturity
or as Held for Trading are classified under this head.
3.2 Method of valuation

Investments are valued in accordance with the RBI guidelines.
(a)
Held to Maturity:
Investments included in this category are carried at their
acquisition cost. Premium, if any, paid on acquisition is amortised
using constant yield method over the remaining period of
maturity. In terms of RBI directions, amortisation of premium
on HTM securities is deducted from Schedule 13- Interest
Earned - item II- Income on Investments.
(b) Held for Trading / Available for Sale:

Investments under these categories are valued scrip-wise.
Appreciation / depreciation is aggregated for each class of
securities and net depreciation as per applicable norms is
recognised in the Profit and Loss Account, whereas net
appreciation is ignored.
(c)
Held at Foreign Branches:

Investments held at foreign branches are carried at lower of the
value as per the statutory provisions prevailing at the respective
foreign countries or as per RBI guidelines issued from time to
time.
(d) Profit or loss in sale of investments:

Profit or loss on sale of investments in any category is taken to
Profit & Loss account. However, in case of profit on sale of
investments under Held to Maturity category, an equivalent
amount is appropriated to Capital Reserve Account.
4)
119
ADVANCES:
4.1 In terms of guidelines issued by the RBI, advances to borrowers
are classified into Performing or Non-Performing assets
based on recovery of principal / interest. Non-Performing Assets
(NPAs) are further classified as Sub-Standard, Doubtful and
Loss Assets.
4.2 In case of the Parent bank, Provision for standard assets is
made at the rates prescribed by RBI and for substandard assets
at flat rate of 20%. Doubtful & Loss assets upto 31.03.2009 are
provided at 100% which is higher than the rates prescribed by
RBI. In respect of doubtful assets after 31.03.2009, provision
will be made as per the RBI norms.

4.3
4.4
4.5
4.6
5)
efJeoseer MeeKeeDeeW kes DeefieceeW kes ceeceueeW ceW mebyebefOele efJeosMeer keWeW DeLeJee
Yeejleere efjpeJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej, pees Yeer DeefOeke nes, meebefJeefOeke
eeJeOeeve jKes ieS nQ~
5.2
4.3 In respect of advances at foreign branches / subsidiaries,

provision is made at rates as per the statutory requirements
prevailing at the respective foreign countries, or as per the RBI
guidelines, whichever is higher.
DeveglHeeoke DeefeceeW kes eeJeOeeveeW SJeb DeveglHeeoke DeefeceeW kes DeJemetueerke=le

yeepe kees kegue DeefeceeW mes Ieeee ieee nw~
4.4 Provisions in respect of NPAs and unrealised interest are

deducted from total advances.
Hegveefve&Oeeefjle/Hegve&{eBeeke=le KeeleeW kes mebyebOe ceW efJeeceeve cetue efmLeefle ceW Deekeefuele
yeepe Hegvemejefele Deefece kes cetue ceW eme kes Heefjleeie kes efueS Yeejleere
efj]peJe& yeQke kes efoMeeefve&osMeeW kes Devegmeej eeJeOeeve efkeee peelee nw~ meboefYe&le
eeJeOeeve kees `Deve oseleeSb' Meer<e& kes Debleie&le Meeefcee efkeee peelee nw~
4.5 In respect of Rescheduled / Restructured accounts, provision is

made for the sacrifice of interest/ diminution in the value of
restructured advance measured in present value terms as per
Reserve Bank of India guidelines. The said provision is included
under the head Other Liabilities.
eefo efJeeere DeeefmleeeW kes Deeefmle Hegveie&ve kebHeveer (SDeejmeer) / eefleYeteflekejCe

kebHeveer (Smemeer) kees yese oer peeleer nQ, eefo efyeeer kes efveJeue yener cetue
(SveyeerJeer) mes veeres nw lees, efmLeefle ceW Deblej kees ueeYe SJeb neefve Keeles ceW veeces
efkeee peelee nw~ eefo efyeeer cetue kes SveyeerJeer mes DeefOeke nesves keer efmLeefle ceW
Deefleefjkele eeJeOeeve kees efjve& veneR efkeee peelee nw yeukeer SDeejmeer/Smemeer
eje peejer eefleYetefle jmeero kes MeesOeve leke Oeeefjle efkeee peelee nw~
efmLej Deeefmleeeb
5.1
6)
4.6 In case of financial assets sold to Asset Reconstruction Company

(ARC) / Securitisation Company (SC), if the sale is at a price
below the net book value (NBV), the shortfall is debited to the
Profit and Loss Account. If the sale value is higher than the
NBV, the surplus provision is not reversed but held till the
redemption of the Security Receipt issued by ARC/SC.
5)
DeeefmleeeW kes Hegvecet&ueebefkele nesves kes Deefleefjkele, efmLej DeeefmleeeW kees HejbHejeiele
ueeiele ceW yeleeee ieee nw~ Hegvecet&ueebkeve mes Je=ef kees Hegvecet&ueebkeve efjpeJe& ceW
pecee efkeee ieee nw~
FIXED ASSETS:
5.1
Fixed assets are stated at historical cost, except in the case of

assets which have been revalued. The appreciation on
revaluation is credited to Revaluation Reserve.
5.2 Cost of premises includes cost of land, both freehold and

leasehold.
Heefjmej cesW Yetefce mJeeb keer SJeb HeeOeejer oesveeW keer ueeiele Meeefceue nw~
Deeue DeeefmleeeW Hej cetueeme

6.1
6)
cetueeme
DEPRECIATION ON FIXED ASSETS:

6.1 Depreciation :
ke) DeeefmleeeW Hej (Hegvecet&ueebefkele DeeefmleeeW kees efceueekej) yeQke eje efveOee&efjle
ojeW Hej cetueeefmele yener cetue Hej eYeeefjle efkeee ieee nw Deewj kecHetjeW
Hej Yeejleere efj]peJe& yeQke eje efveOee&efjle oj mes meerOeer jsKee Heefle mes
cetueeme ueieeee nw~
(a)
on assets (including revalued assets), is charged on the

Written Down Value at the rates determined by the Bank;
and on computers, on the Straight Line Method, at the
rates prescribed by the RBI;
(b)
on additions is provided for the full year, irrespective of

the date on which the assets were put to use;
ie) Deeefmle kes Je<e& ceW efyeeer/efveHeeve kees eeJeOeeve ceW veneR efueee ieee nw~
(c)
is not provided in the year of sale/disposal of an asset;
Ie) DeeefmleeeW kes Hegvecet&ueebefkele DebMe kees Hegvecet&ueebkeve efj]peJe& Keeles ceW
meceeeesefpele efkeee ieee nw~
(d)
on the revalued portion of assets, is adjusted against the

Revaluation Reserve.
Ke) FmeceW HeefjJeOe&ve kees HetCe& Je<e& kes efueS eeJeOeeve efkeee ieee, FmeceW Deeefmle
kes keeeeaue kejves keer leejerKe kees Oeeve ceW veneR jKee ieee nw~
6.2
6.3
6.4
peneB Yetefce Deewj YeJeve keer ueeiele Deueie-Deueie veneR keer pee mekeleer nw, mecHetCe&
ueeiele Hej cetueeme kee eeJeOeeve YeJeve kees ueeiet oj Hej efkeee ieee nw~
6.2 Where the cost of land and building cannot be separately

ascertained, depreciation is provided on the composite cost, at
the rate applicable to buildings.
HeeOeeefjle Yetefce Hej eoe eerefceece Hes keer DeJeefOe ceW HeefjMeesefOele nw~
6.3 Premium paid on leasehold land is amortised over the period of

lease.
Yeejle kes yeenj keer efmLej DeeefmleeeW Hej cetueeme Deewj meneeke kebHeefveeeW/
SmeesefMeSme Hej cetueeme efJeefveeeceke DeeJeMekeleeDeeW kes Devegmeej mebyebefOele
osMeeW ceW eeefuele eefeee kes Devegmeej efkeee peelee nw.
120
6.4 Depreciation on fixed assets outside India and fixed assets of

Subsidiaries/ Associates is provided as per local laws/or
prevailing practices of the respective country industry.

7)
jepemJe efveOee&jCe
7.1
7)
yeQefkebie FkeeFeeB
7.1 Banking entities:
ke) Yeejleere efjpeJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej DeveglHeeoke DeeefmleeeW,
peneB Deee kee efveOee&jCe Jemetueer Hej neslee nw, kees es[kej Deee/Jee
kee uesKeebkeve meeceeveleee eesodYeJeve DeeOeej Hej efkeee peelee nw~
Ke) Devegmeej DeveglHeeoke KeeleeW keer Jemetueer kees meJe&eLece yeepe ceW meceeeesefpele
efkeee ieee nw Deewj lelHeeeled Deve ose jeefMeeeW ceW meceeeesefpele efkeee
ieee nw~
7.2
REVENUE RECOGNITION:
(a)
Income/Expenditure is generally accounted for on accrual

basis, except in the case of income on NPAs which is
recognised on realisation, in terms of the RBI guidelines
issued from time to time.
(b)
The recoveries made from NPA accounts are appropriated

first towards interest and thereafter towards other dues.
7.2 Non Banking entities:
iewj efJeeere FkeeF&eeB
Life Insurance:
peerJeve yeercee
Ke) eerefceece Deee
a)
Life insurance premium (net of service tax) is recognised

as income when due. For linked business, premium is
recognised when the associated units are created. Top up
premiums are considered as single premium.
peerJeve yeercee eerefceece (mesJee kej kee efveJeue) peye ose nes leye Deee kes
He ceW Heneevee peelee nw~ menye keejesyeej kes efueS meneeke FkeeF&eeb
efveefce&le keer peeleer nQ leye eerefceece keer Heneeve keer peeleer nw~ HetCe& eerefceeceeW
kees Skeue eerefceece kes He ceW peevee peelee nw~
Premium on lapsed policies is recognised as income when

such policies are reinstated.
JeHeiele HeeefueefmeeeW kee eerefceece Deee kes He ceW Heneevee peelee nw peye
Fme ekeej keer HeeefueefmeeeB HegveDee&jcYe nes peeleer nQ~
Hegveyeeacee meeevleefjle Hej eeHle keceerMeve keer Deee kees Gme DeJeefOe keer
Deee ceevee peelee nw efpemeceW Hegveyeeacee eerefceece meeevleefjle ngF& nw~
Ke) menye efveefOeeeW mes Deee
Deee menye efveefOeeeb Jen nQ efpemeceW eerefceece Deebyeve eYeej, veerefle
eMeemekeere eYeej, ce=leg oj eYeej efveefOe eyebOeve eYeej Deeefo meefcceefuele
neW efpemes peejer veerefleeeW kes efveyebOeveeW leLee MeleeX kes Devegmeej Jemetuee peelee
nw~
Commission received on reinsurance ceded is recognised

as income in the period in which reinsurance premium is
ceded.
b)
Ie) eoe ueeYe (oeJeeW meefnle)
c)
d)
Death, rider & surrender claims are accounted for on

receipt of intimation.
Survival benefit claims and maturity claims are accounted
for when due.
GejpeerefJelee ueeYe oeJes leLee HeefjHekeJelee oeJes ose nesves Hej uesKeeke=le
efkeS peeles nQ~
eYeeJeer peerJeve yeercee nsleg yeerceebefkeke oseleeSb leLee Jen Hee@efuemeer efpevekee
eerefceece yebo nes egkee nw efkebleg oseleeS nQ~ Yeejleere meveoer yeerceebefkekeer
mebmLeeve kes efveeceeW leLee DeeF&Deej[erS efJeefveeceeW, yeercee DeefOeefveece,
121
Benefits paid (including claims):

Benefits paid comprise of policy benefits & claim settlement costs, if any.
ce=leg, meJeej leLee DeYeHe&Ce oeJes metevee keer eeefHle Hej uesKeeke=le efkeS
peeles nQ~
*) peerJeve yeercee nsleg oseleeSb
Reinsurance Premium:
Cost of reinsurance ceded is accounted for at the time of
recognition of premium income in accordance with the
treaty or in-principle arrangement with the reinsurer. Profit
commission on reinsurance ceded is netted off against
premium ceded on reinsurance.
eoe ueeYeeW ceW Hee@efuemeer ueeYe leLee oeJee mecePeewlee ueeiele, eefo keesF& nes,
peg[e nw~
peye meneesieer FkeeF&eeb efvejmle nes peeleer nQ leye mebyebefOele eespeveeDeeW ceW
Hee@efuemeer menye DeenjCe leLee megHego&ieer kee uesKeekejCe efkeee peelee nw~
mebyebefOele oeJeeW kes Gmeer DeJeefOe ceW oeJeeW Hej Hegveyeeacee Jemetueer kee uesKeekejCe
efkeee peelee nw~
Income from linked funds:

Income from linked funds which includes premium allocation charges, policy administrative charges, mortality
charges, fund management charges etc. are recovered from
the linked funds in accordance with the terms and conditions of policies issued.
ie) Hegveyeeacee eerefceece

Hegvepee&jerkelee& kes meeLe efmeeble mecePeewlee DeLeJee mebefOeHe$e kes Devegmeej
eerefceece Deee keer Heneeve kes mecee meeevleefjle Hegveyeeacee kee uesKeekejCe
neslee nw~ Hegveyeeacees Hej ueeYe keceerMeve kees Hegveyeeacee kes eerefceece kes meeLe
meceeeespeve efkeee peeSiee~
Premium Income:
Withdrawals & surrenders under linked policies are

accounted for in the respective schemes when the
associated units are cancelled. Reinsurance recoveries on
claims are accounted for, in the same period as the related
claims.
e)
Liability for life policies:

Actuarial liability for life policies in force and for policies
in respect of which premium has been discontinued but a
liability exists, is determined by the Appointed Actuary
using the gross premium method in case of group business
unearned premium reserve method, in accordance with
1938 keer DeeJeMekeleeDeeW, mJeerke=le yeerceebefkekeer JeJenee& kes DevegmejCe
ceW DeeeHle yeercee Deejef#ele eCeeueer mecetn keejesyeej kes ceeceues ceW mekeue
eerefceece eCeeueer kee GHeeesie kejles ngS efveegkele yeerceebefkekeer eje oseleeSb
efveOee&efjle keer peeSbieer~
8)
accepted actuarial practice, requirements of Insurance Act,

1938, IRDA regulations and the stipulations of Institute
of Chartered Actuaries of India.
8)
kece&eejer ueeYe
8.1
8.2
8.1 Contribution to the Provident Fund is charged to Profit and

Loss Account.
YeefJe<e efveefOe eesieoeve kees ueeYe-neefve Keeles ceW eYeeefjle efkeee peelee nw~
meHe GHeoeve, HeWMeve leLee mebefele gder vekeoerkejCe ueeYeeW leLee Deefleefjkele
mesJeeefveJe=efe ueeYe kee eeJeOeeve yeerceebefkeke cetueebkeve kes Devegmeej efkeee ieee
nw~
8.2 Contribution to recognised Gratuity Fund, Pension Fund and

the provision for encashment of accumulated leave and
additional retirement benefits are made on actuarial basis and
charged to Profit and Loss Account.
leke mLeeveeblejere oseleeDeeW kee eYeeJe, pewmee efke mebMeesefOele

SSme 15 eje DeHesef#ele nw, kees cetue yeQke eje 5 Je<eeX keer DeJeefOe nsleg
m^sueeFve DeeOeej Hej JeeeW kes He ceW mJeerkeej efkeee ieee nw~
8.3 The effect of transitional liability till 31.03.2007 as required by

Revised AS 15 has been recognised as an expense on straight
line basis over a period of five years by the Parent bank.
8.3 31.03.2007
9)
10)
11)
12)
13)
EMPLOYEE BENEFITS:
9)
Heeke=le DeeefmleeeB
HeeW keer Deee keer Heneeve Hes keer eeLeefceke DeJeefOe Hej Deevleefjke eefleHeue oj
Heefle kes Devegmeej keer peeleer nw Deewj Gmekee uesKeebkeve Yeejleere meveoer uesKeekeej
mebmLeeve (DeeF&meerSDeeF&) eje peejer efkees iees uesKeebkeve ceeveke 19 ``HeeW kee
uesKeebkeve'' kes Devegmeej efkeee ieee nw~
eefleMesej Depe&ve
yeQke Fme mebyebOe ceW o Fbmerdet Dee@]He ee&[& SkeeGW Dee@]He Fbef[ee eje peejer
uesKee ceeveke 20 (Depe&ve eefle Mesej) kes Devegmeej eefle FefkeJeer Mesej yesefmeke SJeb
efYeVe Depe&ve keer efjHees& kejlee nw~ eefle FefkeJeer Mesej ketue Depe&ve keer Gme DeJeefOe
kes oewjeve yekeeee FefkeJeer MesejeW keer Yeeefjle Deewmele mebKee eje efveJeue mes Yeeie
kej ieCevee keer peeleer nw~ eefle FefkeJeer Mesej efvecve Deee keer FefkeJeer MesejeW keer
Yeeefjle Deewmele mebKee SJeb DeJeefOe kes oewjeve yekeeee efveefcvele mes ceeve FefkeJeer
MesejeW kees GHeeesie ceW ueskej ieCevee keer ieeer nw~
Deee Hej kej
Fbmerdet Dee@He ee&[& SkeeGbW Dee@]He Fbef[ee (DeeF&meerSDeeF&) eje peejer uesKeebkeve
ceeveke-22, ``Deee Hej kejeW kes efueS uesKeebkeve'' kes DevegHe Deeekej ceW Je<e& kes
oewjeve Jele&ceeve kej eeJeOeeve Deewj DeeefmleeeW ee oseleeDeeW Hej DeemLeefiele kej ceW
Meg HeefjJele&ve Meeefceue nQ~
DeeefmleeeW keer neefve
efmLej DeeefmleeeW (Hegvecet&ueeefkele DeeefmleeeW kees Meeefceue kejles ngS) Hej neefveeeW (eefo
keesF& neW) o Fbmerdet Dee@He ee&[& SkeeGvW Dee@]He Fbef[ee eje peejer uesKee
ceeveke 28 ``DeeefmleeeW keer neefve'' kes Devegmeej ceeve efkeee ieee nw~
eeJeOeeve, Deekeefmceke oseleeSb SJeb Deekeefmceke Deeefmleeeb
o Fbefmdet Dee@]He ee&[& SkeeGbW Dee@]He Fbef[ee eje Fme mebyebOe ceW peejer uesKee
ceeveke 29 `èeJeOeeve, Deekeefmceke oseleeSb SJeb Deekeefmceke Deeefmleeeb'' kes Devegmeej
cetue mebieve eeJeOeeveeW kees Yeer ceevelee oslee nw peye efHeueer IeveeDeeW kes HeefjCeecemJeHe
Jele&ceeve Hej keesF& oeefelJe nes, en mebYeeJe nw efke DeeefLe&ke ueeYeeW kees meceeefJe<
kejles ngS mebmeeOeveeW kee yeefnie&ceveeW keer oeefelJeeW kees efveHeeve kejves kes efueS
DeeJeMekelee He[sieer Deewj peye oeefelJe keer jeefMe kee efJeMJemeveere Devegceeve efkeee
pee mekelee nes~
efJeeere efJeJejefCeeeW ceW Deekeefmceke DeeefmleeeW kees ceeve veneR efkeee peelee nw keeeW
efke Fmekes HeefjCeecemJeHe Deee efveOee&jCe keer yeele Dee mekeleer nw peyekeer keer Jen
keYeer Yeer Jemetue veneR nes Heeleer~
LEASED ASSETS:
Lease Income is recognised based on the Internal Rate of Return
method over the primary period of the lease and is accounted for in
accordance with the Accounting Standard 19 on Accounting for
Leases, issued by the Institute of Chartered Accountants of India
(ICAI).
10) EARNING PER SHARE:

Basic and Diluted earnings per equity share are reported in accordance
with the Accounting Standard 20 Earnings Per Share issued by the
Institute of Chartered Accountants of India. Basic earnings per equity
share are computed by dividing net income by the weighted average
number of equity shares outstanding for the period. Diluted earnings
per equity share are computed using the weighted average number of
equity shares and dilutive potential equity shares outstanding during
the period.
11) TAXES ON INCOME:
Income Tax comprises the current tax provision and net change in
deferred tax assets or liabilities in the year, in accordance with the
Accounting Standard 22 , Accounting for Taxes on Income issued
by ICAI.
12) IMPAIRMENT OF ASSETS:
Impairment losses, if any, on Fixed Assets (including revalued assets)
are recognised and charged to Profit and Loss Account in accordance
with the Accounting Standard 28 Impairment of Assets issued by
Institute of Chartered Accountants of India.
13) PROVISIONS, CONTINGENT
CONTINGENT ASSETS:
122
LIABILITIES
AND
As per the Accounting Standard 29 Provisions, Contingent Liabilities

and Contingent Assets issued by the Institute of Chartered
Accountants of India, the Parent bank recognizes provisions only
when it has a present obligation as a result of a past event, it is
probable that an outflow of resources embodying economic benefits
will be required to settle the obligation and when a reliable estimate
of the amount of the obligation can be made.
Contingent Assets are not recognized in the financial statements since
this may result in the recognition of income that may never be realized.
Devegmeteer-18
uesKes mes mebyebeOf ele efHHeefCeeeb
1.
Ssmeer meneeke kebHeefveeeW kes yeewjs efpevekeer efJeeere efJeJejefCeeeB yeQke keer mW[Sueesve
efJeeere efJeJejCeer mes mecesefkele keer ieeer nw (cetue mes) efvecveevegmeej nw
meneeke kebHeveer kee veece
efveieceve osMe
SCHEDULE - 18
NOTES FORMING PART OF ACCOUNTS
1.
31.03.2008
kees
cetue kes Heeme
mJeeefcelJe kee efnmmee
Names of Subsidiaries
osMeer meneeke kebHeefveeeB

Yeejle
51%
a) BOI Shareholding Ltd.

(Non-Banking)
India
51%
Ke. peerJeve yeercee keb. efue. mej

etefveeve oeF& Feer (iewj yeQeEkeie)
Yeejle
51%
b) Star Union DaiIchi

Life Insurance
Company Ltd.
(Non- Banking)
India
51%
Overseas Subsidiaries:
ke. Heerer yeQke mJeosMeer (yeQeEkeie)
Fb[esvesefMeee
76%
Ke. yeerDeesDeeF& lebpeeefveee efue.

(yeQeEkeie)
a) PT Bank Swadesi
(Banking)
Indonesia
76%
lebpeeefveee
100%
b) BOI Tanzania Ltd.

(Banking)
Tanzania
100%
meerSHeSme ceW Meeefceue ceeves ieS meneeke kebHeefveeeW kes yeesjs efvecveevegmeej nw]b-
ke. #es$eere eeceerCe yeQke

i) PeejKeb[ eeceerCe yeQke
ii) vece&oe ceeueJee eeceerCe yeQke
iii) Jewveiebiee ke=<Cee eeceerCe yeQke
iv) JewlejCeer eece yeQke
v) Deeee&Jele& eeceerCe yeQke
Ke. Fb[es peebefyeee yeQke efue.
ie. Yeejleere eefleYetefle JeeHeej efveiece efue.
(SmeermeerDeeF&)
4.
Proportion of
Ownership by
the parent
as on 31.03.08
ke. yeerDeesDeeF& Mesej nesefu[bie efue.

(iewj yeQeEkeie)
meneeke kebHeveer kee veece
3.
Country of
Incorporation
Domestic Subsidiaries:
efJeosMeer meneeke kebHeefveeeb
2.
The particulars of the subsidiaries whose financial statements are

consolidated with the standalone financial statement of the bank (the
parent) are as under :
efveieceve osMe
Yeejle
Yeejle
Yeejle
Yeejle
Yeejle
peebefyeee
Yeejle
2.
mJeeefcelJe kee
efnmmee
The particulars of Associates considered in the CFS are as under:

Names of Associates
a) Regional Rural Banks i) Jharkhand Gramin Bank
ii) Narmada Malwa
Gramin Bank
iii) Wainganga Krishna
Gramin Bank
iv) Baitarani Gramya Bank
v) Aryavart Gramin Bank
b) Indo Zambia Bank Limited
c) Securities Trading
Corporation of India Ltd.
(STCI)
35%
35%
35%
35%
35%
20%
29.96%
efHeCeer Je<e& kes oewjeve leerve #es$eere eeceerCe yeQkeeW eLee Jewveiebiee #es$eere eeceerCe yeQke,
jlveeefiejer eeceerCe yeQke SJeb meesueeHegj eeceerCe yeQke kee efJeueeve efkeee ieee Deewj Ske
veee yeQke Jewveiebiee ke=<Cee eeceerCe yeQke mLeeefHele efkeee ieee~
meneeke kebHeefveeeW SJeb meneesefieeeW keer efJeeere efJeJejefCeeeW efpevekee mecekesve ceW
GHeeesie efkeee ieee nw, cetue meceskeve kes meceeve ner Gmeer efjHeesef&ie leejerKe DeLee&led
31 ceee&, 2009 mes efueS ieS nQ~
meerSHeSme kees efvecve DeeOeej Hej leweej efkeee ieee nw
(i)
Heerer mJeosMeer yeQke kes eLee 31.03.2009 kes uesKee Hejeref#ele Hegveie&efle
uesKes Gvekes yees[& Dee@He keefceMvej eje eLeeefJeefOe eceeefCele efkeS ieS nQ~
Heerer yeQke mJeosMeer keer efJeeere eLee 31.12.2008 kees Gvekeer mLeeveere
DeeJeMekelee kes Devegmeej uesKee Hejer#ee keer ieeer nQ~
(ii)
yeerDeesDeeF& lebpeeefveee efue. kes meceer#eeke=le efJeeere efJeJejCe Je<ee&vle
31.03.2009 keer efmLeefle mJeleb$e meceer#eke eje oer ieF& nw Deewj Gvekes yees[&
eje efJeefOeJele mJeerkeej efkeee ieee nw~
Country of Proportion of
Incorporation Ownership
India
35%
India
35%
India
India
India
Zambia
35%
35%
35%
20%
India
29.96%
Note: During the year, three Regional Rural Banks namely Wainganga
Kshetriya Gramin Bank, Ratnagiri Sindhudurg Gramin Bank and
Solapur Gramin Bank were merged and a new entity namely Wainganga
Krishna Gramin Bank was formed.
3.
The financial statements of the subsidiaries and associates which are

used in the consolidation have been drawn upto the same reporting
date as that of the Parent i.e. 31st March 2009.
4.
The CFS has been prepared on the basis of
123
(i) Reviewed financial statements of PT Bank Swadeshi as on

31.03.2009 duly certified by their Board of Commissioners. The
Financial Statements of PT Bank Swadesi, has, however, been
audited as on 31.12.2008 as per their local requirement.
(ii) Reviewed financial statements of BOI Tanzania Ltd for the year
ended 31.03.2009 by an independent reviewer and duly adopted
by their Board of Directors.
yeerDeesDeeF& Mesej nesefu[bie efue., mej etefveeve oeF& Feer ueeFHe FbMeesjWme
keb. efue, Fbef[ee peeefcyeee yeQke efue., Yeejleere eefleYetefle efveiece SJeb meYeer
#es$eere eeceerCe yeQkeeW kes uesKeeHejeref#ele efJeeere efJeJejCe 31.03.2009 kees
meceeHle efJeeere Je<e& kes nQ~
Je<e& kes oewjeve yeQke ves eleske Hees 10/- cetue kes 500 (efHeues Je<e& . 400)
F&eqkeJeer MesejeW kes meceHenjCe kees jodo efkeee~ HeuemJeHe . 5000/- (efHeues Je<e&
4000) keer jeefMe meceHenjCe (peyleer) Mesej Keeles mes eole Hetbpeer Keeles ceW Debleefjle
keer ieeer nw~
DevegHetjke Keelee uesKes kee legueve Deewj uesKee meceeOeeve efJeosMeer MeeKee Deewj veesmês
KeeleeW Hegef/uesKee meceeOeeve Deewj Geble, ose-[êHe, meceeMeesOeve efYeVelee Deeefo ceW
eefJeefeeW kee meceeeespeve eeuet eefeee kes He ceW eieefle Hej nw~ Mes<e eefJeefeeW kes
efceueeve/meceeOeeve nsleg eYeeJeer He mes DevegJeleea keee& efkeee pee jne nw~ eyebOeve keer
jee ceW GHejeskele Debelf ece efveHeeve/meceeeespeve kee uesKeeW Hej mecee eYeeJe veieCe jnsiee~
Deeblej keeee&uee meceeeespeve ceW meefcceefuele efJeefYeVe KeeleeW kes Meer<eeX ceW veeces pecee
yekeeee eefJeef<eeW kes eejbefYeke efceueeve kees meceeOeeve kes GodosMe mes 15.03.2009
leke Hetje kej efueee ieee nw~ en keee& eieefle Hej nw~ GHeeg&kele kes Debeflece efveHeeve/
meceeeespeve kee KeeleeW Hej eefo keesF& eYeeJe neslee nw lees eyebOeve keer jee ceW Jen veieCe
nesiee~
Yeejle ceW mJeeb keer 250 mebcHeefeeeW ceW mes yeQke ves efHeues Je<e& kes oewjeve 98 egveer ngF&
Ge cetue kee mecHeefeeeW efke Hegvecet&ueebkeve (cetue keercele 353.36 kejes[) efkeee
pees Yeejle ceW mecHeefeeeW keer kegue keercele kee 78% nw~ en cetueebkeve Devegceesefole
cetueebkevekelee& eje efveOee&efjle cetue kes DeeOeej Hej efkeee ieee nw Deewj HeefjCeecele
DeefOecetueve . 1668.69 Hegvecet&ueebkeve Deejef#eefle ceW pecee efkeee ieee nw~
efvecveefueefKele peevekeejer kee Yeejleere efjpeJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej
ekeve efkeee ieee~
(iii) Audited financial statements of BOI Shareholding Ltd., Star Union

Dai-ichi Life insurance Company Ltd., Indo Zambia Bank Ltd.,
Securities Trading Corporation of India, and all the Regional
Rural Banks for the financial year ended 31.03.2009.
(iii)
5.
6.
7.
8.
(ke) Hetpb eer

ceoW
5.
During the year, the parent Bank annulled the forfeiture in respect of
500 (previous year 400) equity shares of face value of Rs. 10 each.
Consequently, an amount of Rs. 5000 (previous year Rs. 4000) has
been transferred from Forfeited Shares Account to paid up capital.
6.
Balancing of Subsidiary Ledger Accounts and confirmation /

reconciliation of balances with foreign branches and NOSTRO
Accounts, and adjustment of entries in Suspense, Drafts Payable,
Clearing Difference, etc. is in progress on an on-going basis. Pending
final clearance / adjustment of the above, the overall impact, if any, on
the accounts, in the opinion of the management, is not likely to be
significant.
Initial matching of debit & credit outstanding entries in various heads
of accounts included in Inter office Adjustments has been completed
up to 15.03.2009 for the purpose of reconciliation, which, is in
progress. Pending final clearance / adjustment of the above, the overall
impact, if any, on the accounts, in the opinion of the management, is
not likely to be significant.
7.
Out of 250 properties owned in India, the parent bank had, during last
year revalued 98 selected high value properties (with original cost of
Rs. 353.36 crore) constituting 78% of the total value of the properties
owned in India. The revaluation had been done on the basis of the
value determined by the approved valuer and the resultant appreciation
of Rs. 1668.69 crore was credited to revaluation reserve.
8.
The following information is disclosed in terms of guidelines issued

by RBI:
(. kejes[ ceW)
31.03.2009
31.03.2008
13.29%
12.97%
13.08%
12.07%
i) meerDeejSDeej (%)
yeemesue-I
yeemesue-II
ii) meerDeejSDeej - efej I Hetbpeer (%)
yeemesue-I
yeemesue-II
8.82%
8.23%
8.99%
7.74%
4.47%
4.74%
4.09%
4.33%
iii) meerDeejSDeej - efej II Hetbpeer (%)
yeemesue-I
yeemesue-II
iv) Yeejle mejkeej keer Mesej
Oeeefjlee kee eefleMele
64.47%
64.47%
efvejbke
efvejbke
37.77
1322.04
400.00
655.00
500.00
efvejbke
v) keetDeeF&Heer kes ceeOece mes peejer
F&efkeJeer Mesej
Mesej HetBpeer
Mesej eerefceece
vi) veJeesvces<ekeejer melele $eCe efueKele Je<e& kes oewjeve efej I HetBpeer kes
He ceW pegeS ieS (. kejes[ ceW)
vii) Je<e& kes oewjeve DeHej efej II
efueKeleeW mes pegeF& ieF& jeefMe
(. kejes[ ceW)
124
a)
Capital:
Items
i) CRAR (%)
Basel-I
Basel-II
ii) CRAR - Tier I Capital (%)
Basel-I
Basel-II
iii) CRAR Tier II Capital (%)
Basel-I
Basel-II
iv) Percentage of the
shareholding
of the Government of India.
v) Issue of Equity shares
through QIP route
(Rs. in crore)
Share Capital
Share Premium
vi) Amount of Innovative
Perpetual Debt Instruments
(IPDI) raised as Tier I
capital during the year
(Rs. In crore)
vii) Amount of Upper Tier-II
instruments raised during
the year (Rs. in crore)
(Rs. in crore)
31.03.2009 31.03.2008
13.29%
13.08%
12.97%
12.07%
8.82%
8.99%
8.23%
7.74%
4.47%
4.09%
4.74%
4.33%
64.47%
64.47%
NIL
NIL
37.77
1322.04
400.00
655.00
500.00
Nil
efHHeCeer Jele&ceeve Je<e& mes efveJeue SveHeerS peeveves kes efueS SveHeerS kes DemLeeeer
eeJeOeeve kees mekeue SveHeerS ceW mes Ieeee ieee nw Deewj yeQke uesKeebkeve veerefle ceW
HeefjJele&ve kes Devegmeej meerDeejSDeej keer ieCevee kes efueS efej II Hetbpeer kes
efnmmes kes He ceW veneR efueee ieee nw~ eefo Gkele HeefjJele&ve veneR ieee neslee lees
yeemesue I kes Devleie&le efej II HetBpeer SJeb peesefKece Yeejebefkele DeeefmleeeB
. 325.92 kejes[ mes peeoe nes ieF& nesleer SJeb meerDeejSDeej 0.20% peeoe
nes ieee neslee~ Fmeer ekeej yeemesue II kes Devleie&le, efej II HetBpeer . 325.92
kejes[ mes peeoe nesleer Deewj meerDeejSDeej 0.23% DeefOeke neslee~
Note: Effective from current year, floating provision for NPA is

reduced from gross NPA to arrive at net NPA and is not taken as
part of Tier II capital for computation of CRAR as per change in
Banks Accounting policy. If the said change had not been made,
under BASEL-I, Tier II capital and Risk Weighted Assets would
have been higher by Rs. 325.92 crore and CRAR would have
been higher by 0.20%. Similarly, under BASEL-II, Tier II capital
would have been higher by Rs. 325.92 crore and CRAR would
have been higher by 0.23%.
(Ke) eeJeOeeve SJeb DeekeefmcekeleeSB

ueeYe SJeb neefve Keeles ceW oMee&S ieS He ceW `èeJeOeeve SJeb DeekeefmcekeleeDeeW''
kee efJeJejCe efvecveevegmeej nw
(. kejes[ ceW)
ceoW
2008-09
2007-08
DeveglHeeoke DeeefmleeeW nsleg eeJeOeeve
622.04
697.25
efveJesMeeW kes cetue ceW cetueeme
474.06
83.42
kejeOeeve nsleg eeJeOeeve
(DeemLeefiele kej meefnle)
1164.55
681.68
ceeveke DeeefmleeeW kes efueS eeJeOeeve
89.42
165.51
Deve eeJeOeeve
(DemLeeeer HeeJeOeeve meefnle)
107.98
70.31
kegue
2458.05
1698.17
(ie) DemLeeeer eeJeOeeveeW kee efJeJejCe
efJeJejCe
eejbeYf eke Mes<e
Je<e& kes oewjeve keceer (kece nesves kee
keejCe efoee peeS, eefo keesF& nes)
Debeflece Mes<e
9.
(b) Provisions & Contingencies:

The break-up of Provisions and Contingencies appearing in
the Profit and Loss Account is as under:
(Rs. in crore)
Items
Provision for NPA
Depreciation in Value of
Investments
Provision for Taxation
(including deferred tax)
Other Provisions (including
floating provisions)
Grand Total
2008-09
622.04
2007-08
697.25
474.06
83.42
1164.55
89.42
681.68
165.51
107.98
2458.05
70.31
1698.17
(c) Details of Floating Provisions
(. kejes[ ceW)
2008-09
2007-08
290.00
230.00
130.00
60.00
34.08
385.92
290.00
(Rs. in crore)
Particulars
Opening Balance
(purpose of draw down to
be given, if any)
Closing Balance
efHHeCeer Yeejleere efj]peJe& yeQke kes HeefjHe$e [eryeerDees[er yeerHeer. yeermeer. 48/
21.04.048/2008-09 efoveebke 22.09.2008 kes Devegmeej yeQke ves Je<e& kes
oewjeve . 34.08 kejes[ keer jeefMe kee GHeeesie DemLeeF& eeJeOeeve mes SveHeerS
kes efueS efkeee nw Deewj Gmes ke=ef<e $eCe t SJeb $eCe jenle KeeleeW kes mebyebOe
ceW ve ueieeS ieS yeepe, ob[ yeepe SJeb efJeefJeOe eYeejeW kes keejCe ueeYe SJeb
neefve Keeles ceW pecee efkeee ieee nw~
uesKeebkeve veerelf eeeW ceW HeefjJele&veeW kee eYeeJe
(i) Jele&ceeve Je<e& mes, cetue yeQke kes mebyebOe ceW SveHeerS kes efueS DemLeeF& eeJeOeeve,
efveJeue SveHeerS keer ieCevee ceW meefcceefuele efkeee ieee nw Deewj yeQke keer uesKeebkeve
veerefle ceW HeefjJele&ve kes Devegmeej meerDeejSDeej keer ieCevee kes efueS efej II HetBpeer
kes efnmmes kes He ceW veneR efueee ieee nw~ eefo Gkele HeefjJele&ve veneR efkeee peelee
lees efveJeue SveHeerS . 325.92 kejes[ peeoe neslee Deewj efveJeue SveHeerS DevegHeele
0.23% peeoe neslee~
(ii) Jele&ceeve Je<e& mes cetue yeQke ves mebefoiOe DeeefmleeeW kes efueS Je=efMeerue eebJeOeeveerkejCe
keer veerefle DeHeveeF& nw~ leovegmeej Yeejleere efj]peJe& yeQke eje efveOee&efjle ojeW kes
Devegmeej eeJeOeeve kejves keer HejbHeje kes efJe eLee efoveebke 31.03.2009 kees
meYeer mebefoiOe DeeefmleeeW kes efueS 100% eeJeOeeve efkeee ieee nw~ Fme HeefjJele&ve
kes HeefjCeecemJeHe mebefoiOe DeeefmleeeW kes efueS eeJeOeeve . 341 kejes[ peeoe
nw efpemekee HeefjCeeceer eYeeJe eeJeOeeve SJeb DeekeefmcekeleeSB, efveJeue ueeYe,
Deejef#eefle SJeb DeeefOekee Deewj DeefeceeW Hej He[e nw~
2008-09
290.00
130.00
2007-08
230.00
60.00
34.08
385.92
290.00
Note: In terms of RBI circular DBOD.BP.BC. 48/21.04.048/

2008-09 dated 22.09.2008, the bank has utilised a sum of
Rs. 34.08 crore during the year from Floating provision for NPAs
and credited the same to Profit & Loss Account on account of
unapplied interest, penal interest and miscellaneous charges etc.
in respect of Agriculture Debt Waiver & Debt Relief Accounts.
9.
125
Effects of changes in Accounting policies

(i) Effective from current year, floating provision for NPA in respect
of Parent Bank is included in calculation of Net NPA and is not
taken as part of Tier II capital for computation of CRAR as per
change in Banks Accounting policy. If the said change had not
been made, Net NPAs would have been higher by Rs 325.92
crore and net NPA ratio would have been higher by 0.23%.
(ii) Effective from current year, parent bank has adopted policy for
accelerated provisioning for Doubtful assets. Accordingly, 100%
provision for doubtful asset is made for all doubtful assets as on
31.03.2009, as against the practice of making provision in
accordance with the rates prescribed by RBI. As a result of this
change, provision for doubtful assets is higher by Rs. 341 crore
with consequential impact on Provision and Contingencies, Net
Profits, Reserves & Surplus and Advances.

10. Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKeebkeve ceevekeeW kes DevegmejCe ceW efvecveefueefKele metevee kees eke efkeee ieee nw
The following information is disclosed in terms of Accounting Standards issued by the Institute of Chartered Accountants of India
ke) uesKeebkeve ceeveke 17 - efjHeesefie KeC[ (SSme 17)
A) Segment Reporting (AS 17):
Yeeie ke JeJemeee KeC[
(. kejes[ ceW)
Part A: Business Segment
keejesyeej KeC[
kees < eeieej
Lees k e yeQ e f k eb ie
Keg o je yeQ e f k eb ie
kegue
Treasury Operations
Wholesale Banking
Operations
Retail Banking
Operations
Total
Business Segments
efJeJejCe
mekeue Keb[ jepemJe
Deveeyebefle jepemJe
IeeSB Deblej Keb[ jepemJe
jepemJe
efveJeue Keb[ jepemJe
Keb[ HeefjCeece
Deveeyebefle Deee
JeeeW kees Ieekej
Heefjeeueve ueeYe
Deeekej
efveJeue ueeYe
Deve metevee
KeC[ DeeefmleeeB
Deveeyebefle DeeefmleeeB
kegue DeeefmleeeB
KeC[ oseleeSB
Deveeyebefle oseleeSB
kegue oseleeSB
efveeesefpele HetBpeer
(Keb[ Deeefmleeeb-Keb[
oseleeSb)
Deveeyebefle HetBpeer
kegue efveeesefpele HetBpeer
Heef j eeueve
Heef j eeueve
Heef j eeueve
Particulars
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
Gross Segment Revenue
5233.35
3793.55
8062.06
4327.90
6112.99
6387.80
19408.40
14509.25
Un allocated revenue
104.87
75.17
Less Inter Segment revenue
-20.22
-56.00
19493.05
14528.42
4809.28
3048.96
Unallocated Income net of expenses
-557.19
-407.45
Operating Profit
4252.09
2641.51
Income Tax
1164.55
681.67
Net Profit
3087.54
1959.84
221617.67
175742.76
4739.68
3599.63
Net Segment Revenue

Segment Results
623.04
336.48
3120.36
761.16
1065.88
1951.32
OTHER INFORMATION
Segment assets
71831.17
57476.69
96362.38
65231.48
53424.12
53034.59
Unallocated assets
Total assets
Segment liabilities
66654.61
53405.98
89350.93
60591.56
49429.78
49229.57
Unallocated liabilities
226357.35
179342.39
205435.32
163227.11
7265.48
5444.25
212700.80
168671.36
16182.35
12515.65
Un allocated capital
(2525.80)
(1844.62)
Total Capital employed
13656.55
10671.03
Total liabilities
Capital employed (Segment assets-segment
liabilities
5176.56
4070.71
7011.45
4639.92
3994.34
3805.02
efHeCCeer Deveeyebefle Keb[ kes Devleie&le iewj-yeQefkebie meneeke kebHeefveeeW kes mebyebOe ceW metevee Meeefceue keer ieF& nw~
Note: Information in respect of Non Banking subsidiaries has been included under unallocated segment.
Yeeie-Ke Yeewieeseuf eke KeC[
Part B : Geogriphical Segments
Yeewieeseuf eke Keb[

Geographical Segments
efJeJejCe
Particulars
jepemJe
Revenue
DeeefmleeeB
Assets
mJeoseer
Debleje&<êre
kegue
Domestic
International
Total
2008-09
2007-08
2008-09
2007-08
2008-09
2007-08
17273.73
12372.64
2219.32
2155.78
19493.05
14528.42
184894.17
147598.82
41463.18
31743.57
226357.35
179342.39
uesKee ceeveke 17 kes DevegHeeueve ceW Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW meefnle yeQke ves
JeeJemeeefeke Keb[eW kee eeLeefceke efjHeesefie Keb[ leLee Yeewieesefueke Keb[es kees ieewCe Keb[eW
kes He ceW Heneevee nw~
The Bank has recognised Business Segments as Primary reporting segment

and Geographical Segments as Secondary segment in line with RBI
guidelines in compliance with Accounting Standard 17.
126
eeLeefceke Keb[ - JeeJemeeefeke Keb[

ke) kees<eeieej Heefjeeueve Keb[ efjHeesefie kes GsMe nsleg kees<eeieej ceW mebHetCe&
efveJesMe mebefJeYeeie Meeefceue nQ~ pewmes mejkeejer leLee Deve eefleYetefleeeW kes meeLe ceveer
Hetbpeer Heefjeeueve leLee Hee@jskeme Heefjeeueve
Ke) Leeske yeQefkebie Leeske yeQefkeie ceW Jen meYeer Deef]ece meefcceefuele nQ pees Kegoje
yeQefkebie kes Debleie&le meefcceefuele veneR efkeS ieS nQ~
ie) Kegoje yeQefkebie Kegoje yeQefkebie ceW Jen efveJesMe meefcceefuele nQ pees efvecveefueefKele oes
ceeveob[eW kee HetCe& kejles nQ
i) $eCe efveJesMe DeefOekelece kegue efveJesMe . 5 kejes[ leke~
ii) kegue Jeeef<e&ke HeCeeJele& . 50 kejes[ mes kece nw eLee Jele&ceeve kebHeefveeeW
kes ceeceues ceW efHeues leerve Je<eeX kee Deewmele leLee veF& kebHeefveeeW kes ceeceues
ceW Devegceeefvele kegue keejesyeej~
Deblej KeC[ere DeblejCeeW kee cetue efveOee&jCe
Kegoje yeQefkebie KeC[ Ske eeLeefceke m$eesle meben FkeeF& nw SJeb Leeske KeC[ Deewj
kees<eeieej KeC[, Kegoje yeQefkebie KeC[ kees Gmekes eje GOeej oer ieF& efveefOeeeW keer
#eefleHetefle& peceejeefMeeeW keer Deewmele ueeiele kees ef<iele jKeles ngS kejles nQ~
ueeiele kee efJeefveeespeve
ke) efJeMes<e KeC[ kees meerOes eoeve efkeS ieS JeeeW kees mebyebefOele KeC[ ceW efJeefveeesefpele
efkeee ieee nw~
Ke) efJeMes<e KeC[ kees meerOes eoeve efkeS ieS JeeeW kees kece&eeefjeeW/mebeeefuele keejesyeej
keer mebKee kes DevegHeele ceW efJeefveeesefpele efkeee ieee nw~
ieewCe KeC[ Yeewieeseuf eke KeC[
ke) mJeosMeer Heefjeeueve
Ke) Debleje&<êre Heefjeeueve
Ke) uesKeebkeve ceeveke 18 - mebJeJenejeW mes mebyebefOele He#ekeej
I) mebyebeOf ele He#ekeejeW keer meteer
(ke) cegKe eyebOekeere keeefce&ke
eer er.Sme. veejeeCemeeceer - 04.06.2007 mes
eer kes.Deej keecele
- 02.08.2008 leke
eer yeer.S. eYeekej
- 15.10.2008 mes
eer Sce. vejsv
- 06.11.2008 mes
(Ke) meneeke kebHeefveeeB
(i) yeerDeesDeeF& Mesejnesefu[bie efue.
(ii) mej etefveeve oeF&-F&eer peerJeve yeercee kebHeveer efue.
(iii) Heerer yeQke mJeosMeer
(iv) yeerDeesDeeF& lebpeeefveeeb efue.
(ie) meneesieer
(i) Yeejleere eefleYetefle JeeHeej efveiece efue.
(ii) Fb[es peeeqcyeee yeQke efue.
(iii) cetue yeQke eje eeeesefpele 5 #es$eere eeceerCe yeQke Deeee&Jele&
eeceerCe yeQke; yewlejCeer eeceerCe yeQke; PeejKeC[ eeceerCe
yeQke; vece&oe ceeueJee eeceerCe yeQke; Jewveiebiee ke=<Cee eeceerCe
yeQke.
Primary Segment : Business Segments

a)
Treasury Operations: Treasury for the purpose of Segment

Reporting includes the entire investment portfolio i.e. dealing in
Government and other Securities, Money Market Operations and
Forex Operations.
b) Wholesale Banking: Wholesale Banking Includes all advances which

are not included under Retail Banking.
c)
Retail Banking : Retail Banking includes exposures which fulfil

following two criteria:
i)
Exposure The maximum aggregate exposure up to Rs. 5 Crore
ii)
The total annual turnover is less then Rs. 50 crore i.e. the average
turnover of the last three years in case of existing entities and
projected turnover in case of new entities.
Pricing of Inter-Segmental transfers

Retail Banking Segment is a Primary resource mobilising unit and Wholesale
Segment and Treasury Segment compensates the Retail banking segment
for funds lent by it to them taking into consideration the average cost of
deposits incurred by it.
Allocation of Costs
a)
Expenses directly attributed to particular segment are allocated to the

relative segment
b)
Expenses not directly attributable to specific segment are allocated in

proportion to number of employees / business managed.
Secondary Segment: Geographical Segments

a)
Domestic Operations
b)
B) Accounting Standard 18 - Related Party Transactions:

I)
List of Related Parties:
(a) Key Managerial Personnel :

Shri T. S. Narayanasami - from 04.06.2007
Executive Director
Shri K. R. Kamath
- up to 02.08.2008
Shri B.A. Prabhakar
- from 15.10.2008
Shri M. Narendra
- from 06.11.2008
(b) Subsidiaries :
(i) BOI Shareholding Ltd.
(ii) Star Union Dai Ichi Life Insurance Company Ltd.
(iii) PT Bank Swadesi
(iv) BOI Tanzania Ltd.
(c) Associates :
127
(i) Securities Trading Corporation of India Ltd .

(ii) Indo-Zambia Bank Ltd.
(iii) 5 Regional Rural Banks sponsored by the Parent Bank namely:
Aryavart Gramin Bank; Baitarani Gramya Bank; Jharkhand
Gramin Bank; Narmada Malwa Gramin Bank; Wainganga
Krishna Gramin Bank.

II)
mebyebefOele He#ekeejeW kes meeLe mebJeJenej
ceos / mebyebefOele He#ekeej
(. kejes[ ceW) / (Rs. in crores)
Transactions with Related Parties
meneesieer/
mebegkele Gece
Associates/
Items/Related Party
cegKe HeyebOeve
keeefce&ke
Joint Ventures
2008-09
pecee
Deposit
peceejeefMeeeW kee efveeespeve Placement of deposits
efveJese
Investments
ceebie/metevee/ceereeoer cege Lending in Call / Notice /
ceW GOeej osvee
Term Money
Deve GOeej osvee
Other Lending
ceebie/metevee/ceereeoer cege Borrowings in Call / Notice /
ceW GOeej uesvee
Term Money
mejkeejer HeefleYetefle/^spejer Sale of Govt. Securities /
efye}eW/yeeb[eW keer efyekeer
mejkeejer HeefleYetefle/^spejer Purchase of Govt. Securities /
efyeueeW/yeeb[eW keer Kejeroer Treasury Bills / Bonds
iewj-efveefOeke Jeeeos
Non-funded commitments
Heoe yeepe
Interest paid
HeeHle yeepe/Deve HeYeej Interest received
Heoe ueeYeebe
Dividend Paid
HeeHle ueeYeebe
Dividend Received
HeeHe Deve HeYeej
Other Charges receivable
JeemleefJeke jeefe . 50,000 mes kece nesves kes keejCe oee&eer veneR ieeer nw~
cegKe HeyebOeve
keeefce&ke kes mebyebOeer
kegue
Key Management Relatives of Key

Personnel
Management
Personnel
Total
2007-08 2008-09 2007-08 2008-09 2007-08 2008-09
2007-08
12.70
135.38
101.32
377.78
0.18
0.40
0.18
0.59
0.00*
0.00*
0.42
0.46
12.88
135.78
101.92
378.83
122.80
122.80
24.55
102.80
50.70
24.55
102.80
50.70
35.58
80.76
35.58
80.76
0.56
6.34
0.01
0.02
0.00*
0.02
0.58
6.38
0.35
0.00*
0.35
0.01
0.01
0.01
0.01
*Actual amount being less than Rs. 50,000/-, the same is not furnished.
(ie)
uesKeebkeve ceeveke 19 - Hee efJeeHees<eCe

(i) Hee efJeeHees<eCe Deewj Fmekes IekeeW ceW yeQke kes efveJesMe keer mebeJf eoeiele HeefjHekeJeleeSb,
pees DeefeceeW ceW Meeefceue keer ieF& nQ kee GuuesKe veeres efkeee ieee nw~
(. kejes[ ceW)
e. meb. efJeJejCe
ke) mekeue efveJesMe
Ke) eeHe Hee Yegieleeve
(i) 1 Je<e& mes DeefOeke veneR
(ii) 1 Je<e& mes DeefOeke efkebvleg
5 Je<e& mes DeefOeke veneR
(iii) 5 Je<e& mes DeefOeke
kegue
ie) Deveefpe&le efJee Deee
[) efveJeue efveJesMe (ke-ie)
C) Accounting Standard 19 - Lease Financing:
31-03-2009 31-03-2008
(i) The contractual maturities of the Banks investment in lease

financing and its components, which are included in advances,
are set out below:
(Rs. in crore)
S. No. Particulars
31-03-2009 31-03-2008
4.97
7.83
3.17
1.80
3.34
4.49
Metve
4.97
7.83
4.97
7.83
0.23
0.58
c)
Unearned finance income
0.23
0.58
4.74
7.25
d)
Net investments [ a c ]
4.74
7.25
a)
Gross Investments
b)
Lease payment receivables

(i) not later than 1 year
(ii) later than 1 year but
not later than 5 years
(iii) later than 5 years
TOTAL
(ii) 0.37 kejes[
keer Hee Deee (efJeiele Je<e& . 0.70 kejes[) kees Deefpe&le yeepe
ceW Meeefceue ieee nQ~
128
4.97
7.83
3.17
3.34
1.80
NIL
4.49
NIL
(ii) Lease income of Rs. 0.37 crore (Previous year Rs 0.70 crore) is
included under Interest Earned.
(ie) uesKeebkeve ceeveke 20 - eefle Mesej Depe&ve

e. meb. efJeJejCe
1.
DeeOeejYetle Deewj Deewmele* (.)
DeeOeejYetle SJeb Deewmele F&.Heer.Sme. keer ieCevee
e.meb. efJeJejCe
(S) FefkeJeer Mesej OeejkeeW kees eoeve
kejves eesie Je<e& kes efueS Meg ueeYe
(. kejes[ ceW )
(yeer) FefkeJeer Mesej keer Yeeefjle
Deewmele mebKee (kejes[)
(meer) cetueYetle eefle Mesej Depe&ve
(ke/Ke) (.)
([er) eefle Mesej Debefkele cetue (.)
D) Accounting Standard 20 - Earnings Per Share:

31-03-2009
31-03-2008
58.79
39.82
S. No. Particulars
1.
2008-2009
Sr. No Particulars
2007-08
(A)
3087.54
1959.84
(B)
52.52
49.21
(C)
58.79
10.00
39.82
(D)
10.00
DeeOeejYetle SJeb Deewmele F&.Heer.Sme.Ske ner nQ keeeWefke ceboer mebYeeJe FefkeJeer Mesej
veneR nQ~
(Ie) uesKeebkeve ceeveke 22 - Deee Hej kej kes efueS uesKeebkeve
(i) DeemLeefiele kej DeeefmleeeW Deewj oseleeDeeW kes Jenve cetueeW Deewj Fvekes lelmebyebOeer
kej DeeOeej Deewj Heefjeeueveiele Deesveerle neefve kes yeere GlHeVe DemLeeeer
efYeVeleeDeeW kes HeefjCeecemJeHe YeefJe<e kes kej kes efueS DeefYe]%eele efkeS iees
nQ~ DeemLeefiele kej DeeefmleeeW kees kesJeue efJeJeske kee HetCe& efJeeej kejves kes
HeMeele DeefYe]%eele efkeee ieee nw~ DeemLeefiele kej Deeefmleeeb Deewj oseleeSb
kej ojeW Deewj kej keevetveeW kee GHeeesie kejles ngS, pees legueve He$e keer leejerKe
leke eoefMe&le ee JeemleefJeke He mes eoefMe&le efkeS iees nQ~ kej ojeW ceW
HeefjJele&ve kes keejCe DeemLeefiele kej DeeefmleeeW Deewj oseleeDeeW Hej eYeeJe
Deee efJeJejCeeW ceW Yeer DeefYe%eele efkeS ieS nQ~
ii) Je<e& kes oewjeve . 361.67 kejes[ (Meg) (efJeiele Je<e& . 8.42 kejes[
(Meg) pecee keer ieF&) DeemLeefiele kej nsleg eeJeOeeve kees meceeeespeve kes
ceeOece mes ueeYe neefve Keeles kees veeces efkeee ieee~
iii) DeemLeefiele kej DeeefmleeeW Deewj DeemLeefiele kej oseleeDeeW kes cegKe
Ieke~
(. kejes[ ceW)
31-03-2009 31-03-2008
ke. meb. efJeJejCe
DeemLeefiele kej Deeefmle
i) HeeJeOeeve kes efveefcee mecee
348.94
18.14
Devlej kes keejCe
ii) Deve
82.87
66.42
kegue DeemLeefiele kej Deeefmle
431.81
84.56
i) Jener cetueeme Deewj
Deeekej cetueeme
kes yeere mecee Devlej kes keejCe
30.65
30.65
ii)
efveJesMe Hej cetueeme kes keejCe
405.95
iii)
eesodYetle yeepe Hejvleg ose veneR kes keejCe
259.98
42.99
739.57
30.65
(307.76)
53.91
Deve
kegue DeemLeefiele kej oseleeSb
egOo DeemLeefiele kej Deeefmle/
(oselee)
58.79
39.82
2008-2009
2007-08
3087.54
1959.84
52.52
49.21
58.79
10.00
39.82
10.00
Calculation of Basic & Diluted E.P.S.
Net Profit for the year attributable

to Equity Shareholders
(Rs. In crore )
Weighted Average Number of
Equity shares ( crore )
Basic Earnings per Share
(A/B) ( Rs.)
Nominal Value per Share (Rs.)
* Basic & Diluted E.P.S. are same as there are no dilutive potential equity
shares.
iii)
Basic & Diluted * (Rs.)
31-03-2009 31-03-2008
E) Accounting Standard 22- Accounting for Taxes on Income:

(i) Deferred tax assets are recognised for future tax consequences
of temporary differences arising between the carrying values of
assets and liabilities and their respective tax bases and operating
carry forward losses. Deferred tax assets are recognised only
after giving due consideration to prudence. Deferred tax assets
and liabilities are measured using tax rates and tax laws that have
been enacted or substantively enacted by the Balance Sheet date.
The impact on deferred tax assets and liabilities on account of a
change in the tax rates is also recognised in the income statement.
ii) During the year, an amount of Rs 361.67 crore (net) has been
debited [Previous year Rs. 8.42 crore (net) credited] to the Profit
and Loss account by way of adjustment to Provision for deferred
tax.
iii) Major components of Deferred Tax Assets and Deferred Tax
Liabilities:
(Rs. in crore)
S. No. Particulars
Deferred Tax Assets
i)
ii)
i)
ii)
iii)
iv)
129
31-03-2009 31-03-2008
On account of timing difference

towards provisions
Others
Total Deferred Tax Assets
On account of the timing
difference between the book
depreciation and Income Tax
depreciation
On account of depreciation on
investment
On account of interest accrued
but not due
Others
Total Deferred Tax Liabilities
Net Deferred Tax Assets/
(Liabilities)
348.94
82.87
431.81
18.14
66.42
84.56
30.65
30.65
405.95
259.98
42.99
739.57
30.65
(307.76)
53.91

(e) uesKee ceeveke 29 kes Devegmeej eeJeOeeveeW keer ieefleefJeefOeeeW kee efJemle=le
JeCe&ve `èeJeOeeve, Deekeefmceke oseleeSB SJeb Deekeefmceke DeeefmleeeB''
(ke) oseleeSb nsleg eeJeOeeveeW keer ieefleefJeefOe (DeveeW kes eeJeOeeveeW kees efvekeeue
kej)
(. kejes[ ceW)
efJeJejCe
efJeefOeke ceeceues/DeekeefmcekeleeSb
1
ueer Deewue 2008 kee Mes<e

F) Details of movement in provisions in accordance with Accounting
Standard 29, Provisions, Contingent Liabilities and Contingent
Assets:
A. Movement of Provisions for liabilities (excluding provision for
others):
(Rs. in crore)
1.22
Particulars
Je<e& kes oewjeve eeJeOeeve
Balances as at 1st April 2008
Je<e& kes oewjeve GHeeesie keer ieF& jeefMe
Provided during the year
31 ceee& 2009
kees Mes<e
yeefnie&ceve kee mecee/DeefveefMeleleeSb
Legal cases/contingencies
1.22
-
1.22
Amounts used during the year
mecePeewles Hej yeefnie&HeefjCeefle
Balance as at 31st March 2009
1.22
Timing of outflow/uncertainties Outflow on settlement /

Crystallization
Ke. Deekeefmceke oseleeSB

legueve He$e keer Devegmeteer 12 kes Devegeceebke (I mes VI) leke GefuueefKele Fme
ekeej keer oseleeSB veeeeuee kes efveCe&e, ceOemLelee kejves, veeeeuee kes
yeenj mecePeewlee, DeHeerue kee efveHeeve, ceebieer ieF& jeefMe, mebefJeoeiele oeefelJeeW
keer Melex, efJekeeme leLee mebyebefOele He#eeW eje GeF& ieF& ceebie Hej eceMe
efveYe&j kejlee nw~ Fve ceeceueeW ceW keesF& eefleHetefle& DeHesef#ele veneR nw~
130
B. Contingent Liabilities :
Such Liabilities as mentioned at Sl. No. (I to VI) of Schedule 12
of Balance Sheet are dependent upon, the outcome of court ,
arbitration, out of court settlement, disposal of appeals, the amount
being called up, terms of contractual obligations, devolvement
and raising of demand by concerned parties respectively. No
reimbursement is expected in such cases.

11.
vekeoer eJeen kee efJeJejCe CASH FLOW STATEMENT

efJeJejCe
(. kejes[ ceW) (Rs. in crores)

Je<ee&vle
Je<ee&vle
Particulars
Year ended
31.03.2009
Year ended
31.03.2008
ke) Heefjeeueveiele ieefleefJeefOeeeW mes vekeoer HeJeen

A. Cash Flow from Operating Activities:
kej kes Henues Meg ueeYe
Net Profit before taxes
4252.09
2641.52
Adjustments for:
SeerSce efveJesMeebs kee HeefjMeesOeve
Amortisation of HTM Investments
209.70
234.18
Deeue mebHeefeeeW Hej cetue-eme
Depreciation on Fixed Assets
71.82
74.05
efveJese Hej cetue-eme
Depreciation on Investment
474.06
83.42
Deees O e $eCe yee Keelee/Sve.Heer . S kes ef u eS
Bad-debts Written off/Provisions for NPAs
622.04
697.25
eeJeOeeve
Provision for Standard Assets
89.42
165.51
ceeveke DeeefmleeeW kes efueS HeeJeOeeve
Deve ceoeW kes efueS HeeJeOeeve
Provision for Other Items
107.98
70.31
ieewCe yeeb[dme/DeeF&Heer[erDeeF&, DeHej efej II yeeb[dme
Payment / Provision for Interest on Subordinated
Hej Yegieleeve/Jeepe nsleg eeJeOeeve
Bonds, IPDI. Upper Tier II Bonds
426.57
413.66
eeHle ueeYeebMe
Dividend received
(6.63)
(5.28)
Adjustments
for:
pecee jeefeeeW ceW ye{/(Ie)
Increase /(Decrease) in Deposits
39771.35
30528.51
GOeej ces ye{/(Ie)
Increase
/(Decrease)
in
Borrowings
2320.14
551.63
Deve oseleeDeeW Deewj HeeJeOeeveeW ceW ye{/(Ie)
efveJese ceW (ye{)/(Ie)
Increase / (Decrease) in Other Liabilities and Provisions
482.48
992.41
Deefiece ceW (ye{)/(Ie)
(Increase) / Decrease in Investments
(11541.55)
(6648.70)
Deve DeeefmleeeW ceW (ye{)/Ie
(Increase) / Decrease in Advances
(30179.95)
(29346.04)
Hele#e kej (Yegieleeve) / JeeHemeer
(Increase) / Decrease in Other Assets
(1546.85)
(209.49)
Heefjeeueveiele ieefleefJeefOeeeW mes efveJeue
Direct Taxes (Paid)/Refund
(1593.35)
(855.29)
vekeoer HeJeen (ke)
Net Cash Flow from Operating Activities (A)
3959.32
(553.28)
Ke) efveJese ieefleefJeefOeeeW mes vekeoer HeJeen
B. Cash Flow from Investing Activities:
Dee} mecHeefe keer Kejero
Purchase of Fixed Assets
(268.91)
(168.69)
Deeue mecHeefe keer efyeeer
meneeke kebHeefveeeW kes meceskeve kee eYeeJe
Sale of Fixed Assets
16.26
6.58
HeeHle ueeYeebe
Impact of Consolidation of Subsidiaries
(91.97)
26.88
DeuHe mebKeke efnle
Dividend received
6.63
5.28
efveJese ieefleefJeefOeeeW mes efveJeue
Minority Interest
81.72
17.64
vekeoer HeJeen (Ke)
Net Cash Flow from Investing Activities (B)
(256.27)
(112.31)
ie) efJee Hees<eCe ieefleefJeefOeeeW mes vekeoer eJeen
C. Cash Flow from Financing Activities:
FefkeJeer Mesej Hetbpeer
Equity Share Capital
0.00
37.77
Mesej eerefceece
Share
Premium
0.00
1322.04
DeeF&Heer[erDeeF&, ieewCe yeeb[ leLee DeHej efej II yeeb[
(efveJeue)
IPDI, Subordinated Bonds & Upper Tier II Bonds (Net)
1240.23
187.03
ueeYeebMe (Debleefjce SJeb Debeflece) Yegieleeve
Dividend (Interim & Final) paid
(430.10)
(85.53)
DeeF&Heer[erDeeF&/ieewCe yeeb[ DeHHej efej II yeeb[ Hej
Interest Paid on IPDI, Subordinated Bonds,
yeepe Yegieleeve
Upper Tier II Bonds
(424.22)
(401.11)
efJee Hees<eCe ieefleefJeefOeeeW mes
Net Cash Flow from Financing Activities (C )
385.91
1060.20
efveJeue vekeoer eJeen (ie)
Net
Increase
in
Cash
&
Cash
Equivalents
4088.96
394.61
vekeo Deewj vekeoer mecelegue ceW
(A) + (B) + (C)
efveJeue ye{le (ke) + (Ke) + (ie)
Opening Cash and Cash Equivalents as at April 1
17801.01
17406.40
1 Deewue kees vekeoer SJeb vekeoer
mecelegue kee DeLeMes<e
Cash and Cash Equivalents as at March 31
21889.97
17801.01
31 ceee& kees vekeoer SJeb vekeoer mecelegue
12. cetue SJeb meneeke kebHeefveeeW kes He=Leke efJeeere efJeJejCeeW ceW eke Deefleefjkele metevee kee meerSHeSme kes JeemleefJeke SJeb Gefele ef<keesCe Hej keesF& eYeeJe veneR He[lee nw Deewj meeLe ner pees ceoW
cenlJeHetCe& veneR nw Gvemes mebyebefOele meteveeSB meerSHeSme ceW eke veneR keer ieF& nQ~
Additional information disclosed in the separate financial statements of the parent and the subsidiaries having no bearing on the true and fair view of
the CFS and also the information pertaining to the items which are not material, have not been disclosed in the CFS.
13.
peneB keneR Yeer DeeJeMeke mecePee ieee nw, efHeues Je<e& kes DeeBke[eW kee Hegveme&cetnve/HegveJe&JeefmLele efkeee ee nw~
Previous years figures have been regrouped/rearranged, wherever considered necessary.
131
yeQke Dee@]He Fbef[ee Deewj Fmekeer meneeke kecHeefveeeW leLee meneesefieeeW

kes mecesefkele efJeeere efJeJejCe Hej yeQke Dee@]He Fbef[ee kes efveosMeke yees[&
kees uesKee Hejer#ekeeW keer efjHees&
1.
2.
nceves 31 ceee& 2009 keer yeQke Dee@]He Fbef[ee (yeQke) Deewj Fmekeer meneeke
kecHeefveeeW kes mebueive mecesefkele legueve He$e, mecesefkele ueeYe Deewj neefve Keelee Deewj
Fmekes meeLe mebueive Gmeer leejerKe kees meceeHle Je<e& kes efueS mecesefkele vekeoer
eJeen efJeJejCe kee uesKee Hejer#eCe efkeee nw efpemeceW nceejs eje uesKee Hejeref#ele
yeQke kes uesKee nw~ oes osMeer Deveg<eefieeeW kes Keeles, Dee osMeer meneesieer leLee
oes efJeosMeer Deveg<eefieeeW DeeOeeefjle KeeleeW keer meceer#ee leLee eceMe eceeCeve
efjHeeseW keer uesKeeHejer#ee Deve uesKeeHejer#ekeeW eje keer ieF&~ Fve efJeeere
efJeJejefCeeeW keer efpeccesoejer yeQke eyebOeve keer nw~ Fve efJeeere efJeJejefCeeeW Hej
DeeOeeefjle nceejer uesKeeHejer#ee Hej DeHeveer jee eke kejvee nceejer efpeccesoejer
nw~
meeceevele Yeejle ceW mJeerke=le uesKee Hejer#ee ceevekeeW kes Devegmeej nceves uesKee
Hejer#ee kee Deeeespeve efkeee nw~ Fve ceevekeeW kes Devegmeej nceW uesKee Hejer#ee Fme
lejn Deeeesefpele Deewj keeeeefvJele kejveer eeefnS efke Fme yeejs ceW, DeefYe%eele
efJeeere efjHeesefie {ebes kes Devegmeej leweej efkeS ieS nQ Deewj FmeceW keesF&
cenlJeHetCe& ieueleer ve nesleer nes~ uesKee Hejer#ee ceW Hejer#eCe kes DeeOeej Hej jeefMe
mes mebyebefOele eceeCeeW keer peebe kejevee Deewj efJeeere efJeJejCe ceW Gmes eke kejvee
Meeefceue neslee nw~ uesKee Hejer#ee ceWb, eegkele uesKeebkeve efmeebleeW kee cetueebkeve
eyebOeve eje efkeS ieS cenlJeHetCe& Devegceeve leLee mecee efJeeere efJeJejCe keer
emlegefle kee cetueebkeve Meeefceue neslee nw~ nceW efJeeeme nw efke nceejer uesKee Hejer#ee
nceejer jee kes efueS Gefele DeeOeej eoeve kejleer nw~
3.
mecesefkele efJeeere efJeJejCe yeQke eje Yeejleere meveoer uesKeekeej mebmLeeve eje
peejer uesKeebkeve ceeveke (SSme) 21 kes mebyebOe ceW ``mecesefkele efJeeere efJeJejCe''
Deewj SSme 23 kes mebyebOe ceW ``mecesefkele efJeeere efJeJejefCeeeW mes meneeke
kecHeefveeeW kes efJeosMeer nsleg uesKeebkeve'' Yeejleere meveoer uesKeekeej mebmLeeve eje
leLee Yeejleere efj]peJe& yeQke kes DeeJeMekeleeDeeW leLee Deueie uesKeeHejer#ee Hej
DeeOeeefjle yeQke kes efJeeere efJeJejefCeeeW ee meceeref#ele Deewj eceeefCele nw~
4.
ke) yeQke kes Fve efJeeere efJeJejefCeeeW keer uesKeeHejer#ee nceves veneR keer nw
i)
Deveg<ebieer efpemekeer (efJeeere efJeJejCeer 31 ceee& 2009 leke .
898.82 kejes[ keer kegue Deeefmleeeb leLee Je<ee&le keer efleefLe leke
. 136.86 kejes[ kee kegue jepemJe oMee&lee nw Deewj
ii)
5.
Je<ee&le keer efleefLe kees .

oMee&vesJeeuee meneeke~
74.45
AUDITORS REPORT TO THE BOARD OF DIRECTORS OF

BANK OF INDIA ON THE CONSOLIDATED FINANCIAL
STATEMENTS OF BANK OF INDIA AND ITS SUBSIDIARIES
AND ASSOCIATES.
1.
We have audited the attached Consolidated Balance Sheet of Bank of

India (the Bank) as at 31st March 2009, the Consolidated Profit &
Loss Account and the consolidated Cash Flow Statement for the
year ended on that date annexed thereto in which are incorporated the
accounts of the Bank audited by us, the accounts of two domestic
subsidiaries, eight domestic associates and one overseas associate
audited by other auditors, and the accounts of two overseas
subsidiaries based on review and certification reports respectively.
These financial statements are the responsibility of the Banks
management. Our responsibility is to express an opinion on these
financial statements based on our audit.
2.
We have conducted our audit in accordance with generally accepted

auditing standards in India. These Standards require that we plan
and perform the audit to obtain reasonable assurance whether the
financial statements are prepared, in all material respects, in accordance
with an identified financial reporting framework and are free of
material misstatements. An audit includes, examining on a test basis,
evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles
used and significant estimates made by management, as well as
evaluating the overall financial statements. We believe that our audit
provides a reasonable basis for our opinion.
3.
The Consolidated Financial Statements have been prepared by the

bank in accordance with the requirements of Accounting Standards
(AS) 21 regarding Consolidated Financial Statements and (AS) 23
regarding Accounting for Investments in Associates in Consolidated
Financial Statements issued by the Institute of Chartered Accountants
of India and in accordance with the requirements of the Reserve
Bank of India and on the basis of the separate audited, reviewed and
certified financial statements of the bank, its subsidiaries and associates
included in the Consolidated Financial Statements.
4.
a)
kejes[ kee efveJeue ueeYe
nceejer jee ceW, yeQke kes Deveg<ebefieeeW Deewj meneekeeW kes mebyebOe ceW meefcceefuele
jeefMeeeW mes peye leke menyen nQ, efpemekeer uesKeeHejer#ee Deve uesKeeHejer#ekeeW eje
keer ieF& nw leLee efpemekeer efjHees& nceW esef<ele keer ieF& nw Jen Fme ekeej kes Deve
uesKeeHejer#ekeeW kes efjHees& Hej HetCe&leee DeeOeeefjle nw~
5.
132
We have not audited the financial statements of the Banks :

i)
subsidiaries whose financial statements reflect total assets

of Rs. 898.82 crores as at 31st March, 2009 and total
revenue of Rs. 136.86 crores for the year ended on that
date; and
ii)
associates reflecting net profit of Rs. 74.45 crore for the

year ended on that date.
Our opinion, in so far as it relates to the amounts included in respect

of the subsidiaries and associates of the Bank which have been audited
by other auditors and whose reports have been furnished to us, is
based solely on the reports of such other auditors.

5.
nceejer jee ceW Deewj nceejer mecHetCe& peevekeejer leLee nceW efoS ieS mHeerkejCe Deewj
yeQke, uesKes Hej efHHeCeer kes meeLe Heefle Fmekeer meneeke kecHeveer Deewj meneesieer
mebmLeeDeeW kes Jeweeqkeleke uesKeeHejeref#ele efJeeere efJeJejCeeW Hej He=Leke uesKee Hejer#ee
efjHees& kes efJeJeseve Hej peevekeejer efpeme He ceW DeHesef#ele nw Gme He ceW osles
nQ Deewj Yeejle ceW meeceevele mJeerke=le uesKeebkeve efmeeblees kes DevegHe
efvecveefueefKele kee mener Deewj Gefele efe$e emlegle kejles nQ~
i)
mecesefkele legueve He$e kes mebyebOe ceW 31 ceee&, 2009 keer efmLeefle kes Devegmeej
yeQke Deewj Fmekeer meneeke kecHeefveeeW kes mecesefkele keee& keer efmLeefle
ii)
mecesefkele ueeYe Je neefve uesKee kes mebyebOe ceW Gmeer leejerKe kees meceeHle Je<e&
kes efueS yeQke Deewj Fmekeer meneeke kecHeefveeeW kes HeefjeeueveeW kes
mecesefkele HeefjCeece Deewj
iii)
6.
In our opinion and to the best of our information and according to the
explanations given to us, the said Consolidated Financial Statement
of the Bank, read with the significant accounting policies and the
notes on accounts, give the information in the manner required and
give a true and fair view in conformity with the accounting principles
generally accepted in Indiai)
In the case of the Consolidated Balance Sheet of the consolidated

state of affairs of the Bank as at 31st March, 2009.
ii)
In the case of the Consolidated Profit and Loss Account of the

consolidated results of operations of the Bank for the year
ended on that date ; and
iii)
In case of the Consolidated Cash Flow Statement of the

Consolidated cash flow of the Bank for the year ended on that
date.
mecesefkele vekeoer eJeen efJeJejCeeW kes mebyebOe ceW Gmeer leejerKe kees meceeHle
Je<e& kes efueS mecesefkele vekeoer eJeen~
FJe&ve leejer keer mebueive nceejer efjHees& kes Devegmeej In terms of our report of even date attached
meveoer uesKeekeej

meveoer uesKeekeej

meveoer uesKeekeej
Mitra Kundu & Basu

Borkar & Muzumdar

P. C. Modi & Co.

(Heer. Heesej)
(ekeeMe ceesoer)
(P. Podder)
(Devang Vaghani)
(Prakash Modi)
Yeeieeroej Partner
meomelee meb. 51063
Yeeieeroej Partner
Yeeieeroej Partner
meomelee meb. 17622

meveoer uesKeekej

meveoer uesKeekej

meveoer uesKeekej
A.K.G. & Associates



(meer. vejsMe)
(C. Naresh)
Yeeieeroej Partner
meomelee meb. 28684
(S. kes. iegHlee)
(S. peveke)
(A. K. Gupta)
(A. Janak)
Yeeieeroej Partner
meomelee meb. 81177
Yeeieeroej Partner

133
yeemesue II - (mlebcYe III) ekeve (mecesefkele)ceee& 2009
Basel II (Pillar 3) - Disclosures (Consolidated) March 2009
leeefuekee [erSHe-I
eeespeveere iegCeelceke ekeve kee #es$e
(De) mecetn ceW eHe yeQke kee veece efpeme Hej esceJeke& ueeiet neslee nw.
Table DF-1
Scope of applicationQualitative Disclosures

(ye) mecetn kes Yeerlej uesKeebkeve Deewj efveeeceke GsMeeW kes efueS meceskeve kes DeeOeej ceW
efYeVeleeDeeW keer Ske HejsKee efpemekes meeLe Sveeferpe kee mebef#eHle efJeJejCe efoee
ieee nes~
(i) pees Hetjer lejn mes mecesefkele nw (ii) pees DeevegHeeefleke DeeOeej Hej mecesefkele nQ ((iii)
efpevns keewleer êrceQ efoee ieee nw Deewj (iv) pees ve lees mecesefkele nQ, ve ner IeeF&
ieF& nQ (GoenjCeeLe& peneB efveJesMe peesefKece kes DeeOeej Hej ceeHee peelee nw)~
(a) The name of the top bank in the group to which the Framework
applies.
BANK OF INDIA
(b) An outline of differences in the basis of consolidation for accounting
and Regulatory purposes, with a brief description of the entities within
the group
(i) that are fully consolidated; (ii) that are pro-rata consolidated; (iii)
that are given a deduction treatment; and (iv) that are neither
consolidated nor deducted (e.g. where the investment is riskweighted).
mecesefkele efJeeere efJeJejCeHe$eeW kees meeceeveleee Ske Ssefleneefmeke ueeiele DeeOeej Hej
eeefuele kebmeve& DeJeOeejCee kee DevegmejCe kej leweej efkeee ieee nw Deewj Yeejleere
keeee&ueeeW/MeeKeeDeeW kes mebyebOe ceW Yeejle ceW Deewj efJeosMeer MeeKeeDeeW/keeee&ueeeW kes
mebyebOe ceW mebyebefOele osMeeW ceW eeefuele keevetveer eeJeOeeveeW SJeb eLeeDeeW kes DevegHe nw
efmeJeee Gme efmLeefle peneB DeveLee metefele efkeee ieee nes~
The Consolidated financial statements have been prepared by

following going concern concept, generally on a historical cost basis
and conform to the statutory provisions and practices prevailing in
India in respect of Indian Offices/Branches and in respective foreign
Countries in respect of Foreign Offices/Branches, except as otherwise
stated.
mecesefkele efJeeere efJeJejCeHe$eeW ceW yeQke Dee@]He Fbef[ee Deewj Fmekeer meneeke kecHeefveeeW
kes uesKes Meeefceue nQ~ Devle&mecetn uesveosveeW, Jemetue ve efkeS ieS ueeYe/neefve kees neves
kes yeeo mecesefkele efJeeere efJeJejCeHe$e leweej efkeS ieS nQ Deewj peneB keneR DeeJeMeke
Lee JeneB DeeJeMeke meceeeespeve kejves kes yeeo FvnW leweej efkeee ieee nw leLee es
etefveHeece& uesKee veerefleeeW kes DevegHe nQ~ meneeke kecHeefveeeW kes efJeeere efJeJejCeHe$e
Gmeer efjHeesefie leejerKe kees yeveeS ieS nQ efpemeceW cetue kecHeveer kes efJeJejCeHe$e leweej
efkeS ieS nQ DeLee&led 31 ceee& 2009~
The Consolidated financial statements include the accounts of Bank

of India and its subsidiaries. The consolidated financial statements
have been prepared after eliminating intra-group transactions;
unrealized profit/loss and making necessary adjustments wherever
required conforming to uniform accounting policies. The financial
statements of the subsidiaries are drawn up to the same reporting date
as that of parent i. e. 31st March 2009.
Fve efJeeere efJeJejCeHe$eeW kees leweej kejves ceW eegkele ngF yeQke Dee@]He Fbef[ee keer uesKee
Deewj efjHeesefie veerefleeeb, yeQeEkeie Geesie keer eLeeDeeW kees oMee&leer nQ Deewj es Yeejle ceW
meeceeve He mes mJeerke=le efmeevleeW leLee Yeejleere efj]peJe& yeQke eje peejer efoMeeefveoxMeeW
SJeb Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKeebkebve ceeveke 21, "mecesefkele
efJeeere efJeJejCeHe$e" kes DevegHe nQ~
The accounting and reporting policies of Bank of India used in

preparation of these financial statements reflect the banking industry
practices and conform to the generally accepted principles in India
and the guidelines issued by the Reserve Bank of India and Accounting
Standard 21, Consolidated Financial Statements issued by the
Institute of Chartered Accountants of India.
meneeke kecHeefveeeW ceW efveJesMe nsleg uesKeebkeve FeqkeJeer Heefle kes Devleie&le efkeee
peelee nw pees uesKeebkeve ceeveke 23 pees Yeejleere meveoer uesKeekeej mebmLeeve eje peejer
"mecesefkele efJeJejCeHe$eeW ceW SmeesefmeSMe ceW efveJesMe nsleg uesKeebkeve" kes Devegmeej
nQ~
(i)
kebHeefveeeb pees HetCe&le mecesekf ele nQ
Gve meneeke kecHeefveeeW kee efJeJejCe efvecveevegmeej nw efpevekes efJeeere efJeJejCeHe$eeW kee
meceskeve yeQke (cetue kecHeveer) kes mQC[Deueesve efJeeere efJeJejCeHe$e kes meeLe efkeee
peelee nw.
meneeke kecHeefveeeW kes veece
meceecesueve kee 31.03.09 kes
osMe
Devegmeej
mJeeefcelJe
kee DevegHeele
osMeer meneeke kecHeefveeeB
De) yeerDeesDeeF& Mesejnesefu[bie efue.
(iewj-yeQeEkeie)
Yeejle
51%
ye) mej oeF&-F&eer ueeFHe FbMeesjsvme
keb. efue.
Yeejle
51%
efJeosMeer meneeke kecHeefveee@
De) Heerer yeQke mJeosMeer (yeQeEkeie)
Fb[esvesefMeee
76%
ye) yeerDeesDeeF& lebpeeefveee efue. (yeQeEkeie)
lebpeeefveee
100%
134
Accounting for Investments in associate companies is done under

Equity method in accordance with Accounting Standard 23,
Accounting for Investment in Associates in Consolidated Financial
Statements issued by the Institute of Chartered Accountants of India.
i)
Entities that are fully consolidated

The particulars of the subsidiaries whose financial statements are
consolidated with the standalone financial statement of the bank (the
parent) are as under:
Country of Proportion of
Incorporation Ownership
as on
31.03.09
Domestic Subsidiaries:
a)
b)
BOI Shareholding Ltd.

(Non-Banking)
India
51%
Star Union Dai-Ichi Life

Insurance Co. Ltd.
India
51%
Overseas Subsidiaries:
a)
PT Bank Swadesi (Banking)
Indonesia
76%
b)
BOI Tanzania Ltd. (Banking)
Tanzania
100%

efvecve Sveeferpe ceW yeQke kee 20% ee DeefOeke efnmmee (mske) nw
e. meneeke kebHeefveeesb kee veece
meceecesueve
meb.
kee osMe

Bank is having 20% or more stake in following entities.
mJeeefcelJe kes
DevegHeele
kee eefleMele
29.96
Sr.
No.
i)
Security Trading Corporation

of India Ltd
Country of
incorporation
Proportion of
ownership
percentage
India
29.96
efmekeeesefjer ^seE[ie keejHeesjsMeve

Dee@]He Fbef[ee efue.
Yeejle
(ii)
FC[es peebefyeee yeQke efue.
peebefyeee
20
ii)
Indo-Zambia Bank Ltd
Zambia
20
(iii)
Deeee&Jele& eeceerCe yeQke
Yeejle
35
iii)
Aryavat Gramin Bank
India
35
(iv)
yewlejCeer eece yeQke
Yeejle
35
iv)
Baitarani Gramya Bank
India
35
(v)
PeejKeC[ eeceerCe yeQke
Yeejle
35
v)
Jharkhand Gramin Bank
India
35
vece&oe ceeueJee eeceerCe yeQke
Yeejle
vi)
Narmada Malwa Gramin Bank
India
35
(vi)
35
Jewveiebiee ke=<Cee eeceerCe yeQke
Yeejle
vii)
(vii)
35
Wainganga Krishna Gramin

Bank
India
35
(ii)
mecesefkele meceevegHeele Metve
ii)
Sveeferpe kees keewleer êrceQ efoee ieee

mej etefveeve oeF&-F&eer ueeFHe FbMeesjWme keb. efue.
yeQke eje eeeesefpele 5 #es$eere eeceerCe yeQke
iii) Entities given a deduction treatment:
(i)
(iii)
Star Union Dai-Ichi Life Insurance Co. Ltd.

5 Regional Rural Banks sponsored by the Bank
Ssmeer Sveeferpe pees ve lees mecesefkele keer ieF& nQ, ve ner Gvekeer keewleer keer ieF& nw
efmekeeesefjer ^seE[ie keejHeesjsMeve Dee@]He Fbef[ee efue.
FC[es peebefyeee yeQke efue.
cee$eelceke ekeve
(ye) meYeer meneeke kecHeefveeeW ceW HetBpeeriele efYeVeleeDeeW keer kegue jeefMe
efpemes meceskeve ceW Meeefceue veneR efkeee ieee nw DeLeeled efpevekeer keewleer
keer peeleer nw Deewj Ssmeer meneeke kecHeefveeeW kes veece
Metve
(o) yeercee Sveeferpe ceW yeQke kes kegue efnle keer mecee jeefMe (GoenjCeeLe&
eeuet yener cetue) efpevnW peesefKece DeeOeej Hej ceeHee peelee nw SJeb
Gvekee veece, meceecesueve ee efveJeeme kee Gvekee osMe, mJeeefcelJe efnle
kee DevegHeele Deewj eefo efYeVe nw lees Fve Sveeferpe ceW JeeseEie HeeJej
kee DevegHeele Fmekes Deefleefjkele, Fme Heefle yeveece keewleer Heefle
eeesie kejves Hej efveeeceke HetBpeer Hej HeefjceeCeelceke eYeeJe
oMee&Sb
Metve
(iv)
Pro-rata consolidated: NIL
iv) Entities neither consolidated nor deducted:
135
Security Trading Corporation of India Ltd.

Indo-Zambia Bank Ltd.
Quantitative Disclosures
(a)
(d)
The aggregate amount of capital deficiencies in all

subsidiaries not included in the consolidation i.e. that are
deducted and the name(s) of such subsidiaries.
NIL
The aggregate amounts (e.g. current book value) of the

banks total interests in insurance entities, which are riskweighted as well as their name, their country of
incorporation or residence, the proportion of ownership
interest and, if different, the proportion of voting power
in these entities. In addition, indicate the quantitative impact
on regulatory capital of using this method versus using
the deduction.
NIL

leeefuekee [erSHe-2
HetpB eeriele {ebee
iegCeelceke ekeve
(De) meYeer HetBpeeriele efueKeleeW efJeMes<e He mes Jes HetBpeeriele efueKele pees efej 1 ee DeHej
efej 2 ceW Meeefceue nesves kes Hee$e nQ keer cegKe efJeMes<eleeDeeW keer MeleeX Deewj oMeeDeeW
kes yeejs ceW meej-metevee
De) yeQke Dee@]He Fbef[ee
1. yeQke keer efej 1 HetBpeer ceW FeqkeJeer Meseme&, Deejef#eefleeeb Deewj veJeesvces<eer HejHeeregDeue
yee@C[me Meeefceue nQ.
yeQke ves veJeesvces<eer yee@C[me (efej 1) Deewj Deve yee@C[me peejer efkeS nQ pees efej 2
HetBpeer ceW Meeefceue nesves kes efueS Hee$e nQ~ yee@C[me kee efJeJejCe efvecveevegmeej
nw
De) veJeesvces<eer mLeeeer $eCe efueKele (DeeF&Heer[erDeeF&)
efJeJejCe
efveie&ce keer HejHeeregDeue ketHeve . kejes[
leejerKe
SJeb keeue
oj
ceW
efJekeuHe
ke) pejmeer
etSme[er 85 30.03.2007 30.03.2017 6.994% 430.88
MeeKee
SceSve
SceerSve
Ke) eb=Keuee I Yeejle ceW 27.07.2007 27.07.2017 10.55% 400.00
ie) eb=Keuee II Yeejle ceW 27.09.2007 27.09.2017 10.45% 100.00
Ie) e=bKeuee III Yeejle ceW 11.10.2007 11.10.2017 10.40% 155.00
*) e=bKeuee IV Yeejle ceW 10.10.2009 10.02.2019 8.90% 400.00
kegue
1485.85
ye) DeHej efej II yeeb[dme
efJeJejCe
efveie&ce
HeefjHekeJelee ketHeve .kejes[
leejerKe keer leejerKe oj
ceW
De) DeHej
efej II
yee@C[me eb=Keuee I Yeejle ceW 31.07.2006 31.07.2021 9.35% 732.00
ye) uebove
etSme[er 240 22.09.2006 22.09.2021 6.625% 1218.32
MeeKee
SceSve
SceerSve
me) DeHej
efej II
yee@C[me eb=Keuee II Yeejle ceW 16.10.2008 16.10.2023 11.15% 500.00
kegue
2450.32
me) ueesDej efej II yeeb[dmeDeLeele ieewCe yeeb[dme
efJeJejCe
efveie&ce
HeefjHekeJelee
leejerKe
keer leejerKe
De)
ye)
me)
o)
e)
o)
eb=Keuee IV
eb=Keuee V
eb=Keuee VI
eb=Keuee VII
eb=Keuee VIII
eb=Keuee IX
kegue
Yeejle
Yeejle
Yeejle
Yeejle
Yeejle
Yeejle
ceW
ceW
ceW
ceW
ceW
ceW

Table DF-2:
Capital structure
Qualitative Disclosures
(a) Summary information on the terms and conditions of the main features
of all capital instruments, especially in the case of capital instruments
eligible for inclusion in Tier 1 or in Upper Tier 2.
A
BANK OF INDIA
1.
Banks Tier 1 capital comprises of Equity Shares, reserves and

Innovative Perpetual Bonds.
Bank has issued Innovative Bonds (Tier I) and also other bonds
eligible for inclusion in Tier 2 capital. Details of the bonds are as
under:
a) Innovative Perpetual Debt Instruments (IPDI)

Particulars
a) Jersey
Branch
MTN
Date of
Issue
Perpetual Coupon
Rs.
& Call
Rate in crore
Option
USD 85 30.03.2007 30.03.2017 6.994%

Mn
430.88
b) Series I
In India
27.07.2007 27.07.2017 10.55%
400.00
c) Series II
In India
27.09.2007 27.09.2017 10.45%
100.00
d) Series III
In India
11.10.2007 11.10.2017 10.40%
155.00
e) Series IV
In India
10.02.2009 10.02.2019 8.90%
TOTAL
b) Upper Tier II Bonds
Particulars
a) Upper
Tier II
Bonds Series I
b) London
BranchMTN
c) Upper
Tier II
Bonds Series II
Date of
Issue
Date of
Maturity
Coupon
Rate
Rs. in
crore
In India
31.07.2006 31.07.2021 9.35%
732.00
USD
240 Mn
22.09.2006 22.09.2021 6.625% 1218.32
In India
16.10.2008 16.10.2023 11.15%
TOTAL
ketHeve .kejes[ eW
oj
ceW
01.11.2002 01.05.2010 7.25%
450.00
23.01.2004 30.04.2014 5.88%
350.00
31.03.2004 30.04.2014 5.90%
200.00
23.02.2005 23.05.2014 7.10%
300.00
16.09.2005 16.04.2015 7.50%
750.00
20.03.2006 20.06.2016 8.00%
200.00
400.00
1485.88
500.00
2450.32
c) Lower Tier II Bonds i.e. Subordinated bonds

Particulars
2250.00
Date of
Maturity
Coupon
Rate
Rs. in
crore
a) Series IV
In India
01.11.2002 01.05.2010 7.25%
450.00
b) Series V
In India
23.01.2004 30.04.2014 5.88%
350.00
c) Series VI
In India
31.03.2004 30.04.2014 5.90%
200.00
d) Series VII In India
23.02.2005 23.05.2014 7.10%
300.00
e) Series VIII In India
16.09.2005 16.04.2015 7.50%
750.00
f) Series IX
20.03.2006 20.06.2016 8.00%
200.00
TOTAL
136
Date of
Issue
In India
2250.00
DeeF&Heer[erDeeF& keer cegKe efJeMes<eleeSb Fme ekeej nw i) Fve efueKeleeW kee FefkeJeer (yesceereeoer leLee iewj-mebeeer) leLee $eCe (kej keewleer
nesves Hej ose yeepe) kee mJeHe nw~
ii) peejer efkeS ieS DeeF&Heer[erDeeF& meeKe Deewj Decetle& DeeefmleeeB Ieeves kes yeeo
efkevleg efveJesMe keer keewleer mes Henues, efHeues Je<e& keer kegue efej I HetBpeer keer
15% meercee kes Yeerlej nQ~
iii) en efueKeleW efveele oj Hej peejer keer ieF& nQ~
iv) en efueKeleW ceebie efJekeuHe leLee 100 yesefmeme Hee@Fb kes meeLe 10 Je<e& kes yeeo
Deeies ye{eves kes efJekeuHe kes meeLe ]peejer keer ieF& nQ~
3. eJej efej II yee@C[ keer cegKe efJeMes<eleeSb Fme ekeej nQ i) Fve efueKeleeW ces veJeesvces<e efej efueKeleeW kes pewmeer yengle meer meceeveleeSb nQ,
leLeeefHe en efueKeleW 15 Je<eeX keer HeefjHekeJelee DeJeefOe Hej peejer keer ieF& nQ~
ii) en efueKeleW efveele oj Hej peejer keer ieF& nQ~
iii) en efueKeleW ceebie efJekeuHe leLee 100 yesefmeme Hee@Fb kes meeLe 10 Je<e& kes yeeo
Deeies ye{eves kes efJekeuHe kes meeLe peejer keer ieF& nQ~
Ke. yeQke mJeosMeer (meneeke kebHeveer)
efej I HetBpeer, egkelee Mesej HetBpeer, eerefceece, efveeeceke Deejef#ele veerefleeeB leLee
megjef#ele jKeer ieF& Deeceoveer mes yeveer nQ~
cee$eelceke ekeve
1. yeQke keer mecesefkele efej I HetBpeer ceW efvecve kee meceeJesMe nw~
2.
2.
The main features IPDI are as follows:
i)
These instruments have characteristics of equity (perpetual and noncumulative) and that of a debt (interest payable being tax deducted)
ii)
IPDI issued are within the limit of 15% of total Tier I capital of
previous year after deduction of goodwill and intangible assets but
before deduction of investments.
iii) These instruments have been issued at a fixed rate.

iv) The instruments have been issued with a call option and a step up
option after 10 years with a step up of 100 basis points.
3.
The main features of Upper Tier II bonds are as follows:
i)
These instruments have many similarities to innovative Tier I

instruments. However these instruments have been issued at a maturity
of 15 years.
ii)
These instruments are issued at a fixed rate.
iii) The instruments have been issued with a call option and a step up
option after 10 years with a step up of 100 basis points.
B. Bank Swadesi (Subsidiary)
Tier I capital consists of Paid-up Share Capital, Premium, Regulatory
Reserves and Retained Earnings.
1.
The Tier 1 capital of the consolidated bank comprises:
(. kejes[ ceW)
i)
eoe Mesej Hetbpeer
ii)
Deejef#ele efveefOeeeB (Hegvecet&ueebkeve Deejef#ele efveefOeeeW kees
525.91
veJeesvces<e HejHeeregDeue yee@[
iv)
Deve HetBpeer efueKelesb
i) Paid-up share capital

ii) Reserves (excluding revaluation reserves)
es[ kej)
iii)
(Rs in Crores)
iii) Innovative Perpetual Bonds
meneeke kebHeefveeeW ceW FefkeJeer efveJesMe
vi)
Decetle& DeeefmleeeB (DeemLeefiele kej DeeefmleeeB)
iv) Other capital instruments
3.
eJej efej
nw~
v) Equity Investment in Subsidiaries
157.20
0.18
efej I Hetbpeer (i+ii+iii+iv-v-vi)

2
vi) Intangible Assets (Deferred Tax Assets)
12641.32
Tier I Capital (i+ii+iii+iv-v-vi)
keer jeefMe (keewefleeesb kee Meg) .5745.05 kejes[ nw~

2
1485.88
1485.88
-
Deductions
v)
efej
10786.91
10786.91
IeeSb
2.
525.91
HetBpeer ces meceeJesMe kes efueS Hee$e $eCe HetBpeer efueKeles Fme ekeej
efpemeces mes Je<e& kes oewjeve JeefOe&le jeefMe
12641.32
The amount of Tier 2 capital (net of deductions) is Rs. 5745.05 crores
3.
The debt capital instruments eligible for inclusion in Upper Tier 2

capital are:
(Rs in Crores)
2450.32
Total amount outstanding
2450.32
500.00
Of which amount raised during the year
HetBpeer efveefOeeeW kes He ceW ieCevee keer peeves Jeeueer Hee$e jeefMe
0.18
2.
(. kejes[ ceW)
kegue yekeeee jeefMe
157.20
Amount eligible to be reckoned as capital funds
2450.32
137
500.00
2450.32

4. DeHej / efej 2 HetBpeer ceW meceeJesMe kes efueS Hee$e ieewCe $eCe Fme ekeej
nw (. kejes[ ceW)
kegue yekeeee jeefMe
efpemeceW Je<e& kes oewjeve JeefOe&le jeefMe
HetBpeer efveefOeeeW kes He ceW ieCevee keer peeves Jeeueer Hee$e jeefMe

4.
The subordinated debts eligible for inclusion in Lower Tier 2 capital

are:
(Rs in Crores)
2250.00
Total amount outstanding

Of which amount raised during the year
0.00
Amount eligible to be reckoned as capital funds
1890.00
5.
HetBpeer ceW mes Deve keesF& keewefleeeB veneR nw~
5. There are no other deductions from capital
6.
kegue Hee$e HetBpeer ceW meceeJesMe nw~
6. The total eligible capital comprises:
(. kejes[] ces)b
efej I HetBpeer
efej
II
HetBpeer
kegue HetBpeer
2250.00
0.00
1890.00
(Rs in Crores)
12641.32
5745.05
18386.07
Tier I Capital
12641.32
Tier II Capital
5745.05
Total Capital
18386.07
leeefuekee [er SHe-3
Table DF-3
HetpB eer Heee&Hlelee
Capital Adequacy
iegCeelceke ekeve
Qualitative disclosures
ke) Jele&ceeve leLee YeeJeer keee&-keueeHeeW kes meceLe&ve bceW DeHeveer HetBpeer Heee&Hlelee cetueebkeve
kes efueS yeQke kes efkeesCe keer meb#esHe ceW efJeJesevee
(a) A summary discussion of the banks approach to assessing the

adequacy of its capital to support current and future activities.
A BANK OF INDIA
yeQke Dee@He Fbef[ee
Bank has carried out an exercise on 03.12.2008 to plan Capital

requirements to maintain a comfortable Capital to Risk Weighted Assets
Ratio (CRAR) based on the position as on 30.09.2008 and the
expansion plans of the bank. Accordingly the bank can raise Tier I
capital of Rs. 5864 Crores, Rs. 6388 Crores and Rs. 8109 Crores in
form of Innovative Perpetual Debt Instruments (IPDI) and Perpetual
Non-Cumulative Preference Shares (PNCPS) during the year 200809, 2009-10 and 2010-11 respectively.
yeQke keer efJemleej eespeveeDeeW leLee 30.09.2008 leke keer efmLeefle Hej DeeOeeefjle peesefKece
Yeeefjle HeefjmebHeefeeeW keer leguevee ceW Hetbpeer DevegHeele kes yesnlej Devegj#eCe kes efueS Hetbpeer
DeeJeMekeleeDeeW keer eespevee nslet yeQke ves 03.12.2008 kees Ske DeYeeme efkeee~ leodvegmeej
yeQke ves ceewefueke mLeeeer $eCe efueKeleeW (DeeF&HeererDeeF&) leLee mLeeeer iewj-mebeeer DeefOeceeveer
MesejeW (HeerSvemeerHeerSme) kes He ceW Je<e& 2008-09,2009-10 leLee 2010-11 ceW eceMe:
efej 1 Hetbpeer . 5864 kejes[, . 6388 kejes[ leLee . 8109 kejes[ Skeef$ele efkeee~
The study also indicates that the Bank can raise additional Tier II
Capital to the extent of Rs. 5377 Crores, Rs. 5968 Crores and Rs.
7644 Crores in form of Perpetual Cumulative Preference Shares
(PCPS), Redeemable Non-Cumulative Preference Shares (RNCPS),
Redeemable Cumulative Preference Shares (RCPS), Upper Tier II
Bonds and Debentures (including Foreign Currency) and
Subordinated Debt (Lower Tier II) for the years 2008-09, 2009-10
and 2010-11 respectively.The CRAR of the Bank as on 31.03.2009 is
13.21% as per Basel I and 13.01% as per Basel II.
DeOeeve en Yeer oMee&lee nw efke yeQke ceewefueke mLeeeer mebeeer DeefOeceeve MesejeW (HeermeerpeerSme),
eefleose iewj-mebeeer DeefOeceeve MesejeW, eefleose mebeeer DeefOeceeve MesejeW (DeejmeerHeerSme),
Ge efej yeeb[es leLee ef[yesvejesb (efJeosMeer cege meefnle) leLee ieewCe (efveeues efej 2) mes
Je<e& 2008-09, 2009-10 leLee 2010-11 eceMe: Deefleefjkele efej 2 Hetbpeer . 5377
kejes[, . 5968 kejes[ leLee . 7644 kejes[ Skeef$ele kej mekelee nQ~ efoveebke
31.03.2009 kees yeQke kee meer Deej S Deej yeemesue 1 kes Devegmeej 13.21% leLee yeemesue
2 kes Devegmeej 13.01% nw~
Deebleefjke GHeee leLee efej I leLee efej II efueKeleeW kes veS efveie&ce IekeeW kee Oeeve
jKeles ngS, kegue DeeefmleeeW keer Devegceeefvele Je=ef kes meceLe&ve Deewj yeemesue II keer
DeeJeMekeleeDeeW kees Hetje kejves kes efueS HetBpeer GHeueyOelee kee efveeb$eCe ces jnvee mebYeJe vener
nw keeeWkeer Fmekes Hetbpeer Ske$eerkejCe nsleg yeQke kes Heeme eej GHeueyOelee nw~
Ke) yeQke mJeosMeer (meneeke kebHeveer)
yeQke keer . 76.37 kejes[ keer HetBpeer, Jele&ceeve Deeefmle DeeOeej kees menpelee mes meceLe&ve os
mekeleer nw~ $eCe keer YeeJeer efJemleej keer efveYe&jlee Hej Deefleefjkele HetBpeer eoeve keer pee
mekeleer nw~
Taking into account internal accruals and factoring the timely issues
of Tier I and Tier II instruments, the availability of capital is not likely
to be a constraint for supporting projected growth of assets and meeting
the requirements of Basel II, as the Bank has sufficient headroom
available for raising its Capital.
138
The capital of the bank at Rs.76.37 crores comfortably supports the

current asset base Depending on the future expansion of credit,
additional capital may be infused.

cee$eelceke ekeve
(yeer) Deej [yuet S kes 9 % $eCe peesefKece kes efueS
HetBpeer keer DeeJeMekelee
ceevekeerke=le efkeesCe kes DeOeerve Hees&Heesefueees
eefleYeteflekejCe efveJesMe
(meer) yeepeej peesefKece kes efueS HetBpeer keer DeeJeMekelee
ceevekeerke=le DeJeefOe efkeesCe
yeepe oj peesefKece
efJeosMeer cege peesefKece
(mJeCe& kees Meeefceue kej)
FeqkeJeer peesefKece
([er) Heefjeeueve peesefKece kes efueS HetBpeer keer DeeJeMekelee
- cetue mebkesleke efkeesCe
(F&) kegue Deewj efej I HetBpeer DevegHeele
Meer<e& mecesefkele mecetn kes efueS leLee
cenJeHetCe& yeQke meneeke kebHeefveeeW kes efueS
(HejsKee efkeme ekeej eegkele keer ieF& nw, Gmekeer
efveYe&jlee Hej Dekesues yeves jnvee ee GHe-meceskeve)
Dekesues yeer Dees DeeF& kes efueS

Quantitative disclosures
(b) Capital requirements for credit risk at
9% of RWA:
. 10927.71 kejes[
Metve
Portfolios subject to
standardised approach :
Securitisation exposures:
Rs. 10927.71 Crores

NIL
(c) Capital requirements for market risk:

Standardised duration approach ;
.
.
.
655.54
14.48
173.65
kejes[
kejes[
kejes[
Interest rate risk:
Foreign exchange risk (including gold):
Equity risk:
(d) Capital requirements for operational risk:

Basic indicator approach
. 884.00 kejes[
Rs. 655.54 Crores

Rs. 14.48 Crores
Rs. 173.65 Crores
Rs. 884.00 Crores
(e) Total and Tier 1 capital ratio:

13.08%
Deewj 8.89%
For the top consolidated group; and
For significant bank subsidiaries

( stand alone or sub-consolidated
depending on how the Framework
is applied) For BOI Solo
13.01%
leeefuekee [erSHe-4
$eCe peeseKf ece-meYeer yeQkeeW kes efueS meeceeve ekeve
iegCeelceke ekeve
ke) $eCe peesefKece meefnle meeceeve iegCeelceke ekeve keer DeeJeMekelee efpemeceW meeqcceefuele
nw
efHeues ose keer HeefjYee<ee leLee DeHemeeceeve (uesKeekejCe GsMe nsleg)
Table DF-4
ke yeQke Dee@]He Fbef[ee

yeQke, Yeejleere efj]peJe& yeQke kes efJeefveeceeJeueer kee DevegHeeueve kejlee nw, efpemekee meejebMe
efvecveefueefKele nw
Devepe&ke DeeefmleeeB
Ske Hede Deeefmle meefnle Ske Deeefmle peye yeQke kes efueS Deee peefvele veneR kejleer nw leye
Jen Devepe&ke nes peeleer nw~ Ske Devepe&ke Deeefmle leye Ske $eCe ee Deefece yeve peeleer nw
peye
(i) ceereeoer $eCe kes He ceW 90 efoveeW mes DeefOeke DeJeefOe kes efueS cetueOeve kee yeepe
Deewj/ee efkemle Deefleose jnlee nw~
(ii) Ske DeesJej[êHe/vekeoer $eCe (Dees[er/meermeer) kes mecyevOe ceW, veeres oMee&S ieS
Devegmeej Deefveeefcele ngDee Keelee~
(iii) ee efyeue leLee yeeiele kes ceeceues ceW 90 efoveeW mes DeefOeke DeJeefOe kes efueS Deefleose
jnvesJeeues efyeue~
(iv) DeuHeeJeefOe HemeueeW nsleg oes Hemeueer ceewmeceeW kes efueS Deefleose jnvesJeeues leLee GmeHej
cetueOeve keer efkemle DeLeJee yeepe~
(vi) efoveebke 1 HejJejer, 2006 kes eefleYe=eflekejCe Hej efoMeeefveoxMeeWkes DevegmejCe ceW efkemeer
eefleYeteflekejCe uesve osve eueefveefOe megefJeOee keer jeefMe 90 efoveeW mes DeefOeke yekeeee
jnleer nw lees~
(vii) yeQke Ske Keeles kees SveHeerS kes He ceW Jeieeake=le kej mekelee nw eefo efkemeer efleceener
kes oewjeve eYeeefjle yeepe keer efleceener meceeefHle kes 90 efovees kes Yeerlej HetCe&leee
egkeeee vee peeS~
13.08% and 8.99%
13.01%
Credit risk: general disclosures for all banks

a)
The general qualitative disclosure requirement with respect to credit

risk, including:
Definitions of past due and impaired (for accounting purposes);

BANK OF INDIA
The Bank follows Reserve Bank of India regulations, which are summed
up below.
Non-performing Assets
An asset, including a leased asset, becomes non-performing when it ceases
to generate income for the bank.
139
A non-performing asset (NPA) is a loan or an advance where;

i)
interest and/ or installment of principal remain overdue for a

period of more than 90 days in respect of a term loan,
ii)
the account remains out of order as indicated below, in respect

of an Overdraft/Cash Credit (OD/CC),
iii) the bill remains overdue for a period of more than 90 days in the
case of bills purchased and discounted,
(iv) the installment of principal or interest thereon remains overdue
for two crop seasons for short duration crops,
(v) the installment of principal or interest thereon remains overdue
for one crop season for long duration crops.
(vi) the amount of liquidity facility remains outstanding for more
than 90 days, in respect of a securitization transaction undertaken
in terms of guidelines on securitization dated February 1,2006.
(vii) Bank should classify an account as NPA only if the interest
charged during any quarter is not serviced fully within 90 days
from the end of the quarter.
Deefveeefcele efmLeefle
Out of Order status
Ske Keelee leye Deefveeefcele ceevee peelee nw peye mJeerke=efle meercee/DeenjCe Meeqkele mes
peeoe yekeeee ueieeleej yevee jns~ Gve ceeceueeW ceW peneB eOeeve Heefjeeueve Keeles ceW yekeeee
Mes<e mJeerke=efle meercee/DeenjCe Meeqkele mes kece nw efkevleg legueve He$e keer efleefLe leke 90 efoveeW
leke ueieeleej keesF& pecee veneR nw ee Gme DeJeefOe kes oewjeve yeepe veeces kejves keer jeefMe ve
nes lees, Fve KeeleeW kees Deefveeefcele Keelee ceevee peelee nw~
An account is treated as out of order if the outstanding balance remains

continuously in excess of the sanctioned limit/drawing power. In cases
where the outstanding balance in the principal operating account is less
than the sanctioned limit/drawing power, but there are no credits
continuously for 90 days as on the date of Balance Sheet or credits are not
enough to cover the interest debited during the same period, these accounts
are treated as out of order.
Deefleose
Overdue
efkemeer $eCe megefJeOee kes Debleie&le yeQke kees ose keesF& jeefMe leye Deefleose nesleer nw peye
yeQke eje efveOee&efjle efleefLe kees ose jeefMe kee Yegieleeve veneR efkeee peelee nw~
Devepe&ke efveJesMe
eefleYetefleeeW kes ceeceues ceW, peneB yeepe/cetueOeve yekeeee nw leLee yeQke eefleYetefleeeW Hej Deee
veneR Heelee nw leLee efveJesMe cetue ceW cetueeme nsleg eLeesefele eeJeOeeve kejlee nw~
Ske Devepe&ke efveJesMe (SveHeerDeeF&) Ske Devepe&ke Deefece (SveHeerS) keer lejn nw
peneB
(i) yeepe/efkemle (HeefjHekeJelee Deeiece meefnle) ose nw leLee 90 efoveeW mes DeefOeke leke
Deoe nw~
(ii) DeefOeceeveer MesejeW kes eLeesefele HeefjJele&veeW meefnle pene@ efveOee&efjle ueeYeebMe kee Yegieleeve
veneR efkeee peelee nw~
(iii) FeqkeJeer MesejeW kes ceeceues ceW, Yeejleere efj]peJe& yeQke kes DevegosMeeW kes DevegHe
veJeervelece legueve He$e kes DevegHeueyOelee Hej efkemeer kebHeveer kes MesejeW ceW efveJesMe kee
cetue . 1 eefle kebHeveer nw lees Ssmes FeqkeJeer Mesej Devepe&ke efveJesMe ceeves
peeSbies~
(iv) efveie&cekelee& eje eefo keesF& $eCe megefJeOee eeHle keer peeleer nw pees yeQke keer yener ceW
Devepe&ke Deefece nw leye Fme efveie&cekelee& eje peejer eefleYetefleeeW ceW efveJesMe kees
Devepe&ke Deefece ceevee peeSiee leLee efJeueescele~
(v) ef[yesvej/yee@[ ceW efveJesMe, efpemes Deefece eke=efle kee mecePee peeS Jen efveJesMeeW Hej ueeiet
Devepe&ke Deefece kes DeOeOeerve nw~
Ke. yeQke mJeosMeer (Deveg<ebieer)
yeQke Dee@]He Fv[esvesefMeee efJeefveeceve kee DevegHeeueve efkeee pee jne nw~
Any amount due to the bank under any credit facility is overdue if it is
not paid on the due date fixed by the bank.
Non-performing investments
In respect of securities, where interest/ principal is in arrears, the Bank
does not reckon income on the securities and makes appropriate provisions
for the depreciation in the value of the investment.
A non-performing investment (NPI), similar to a non-performing advance
(NPA), is one where:
(i) Interest/ installment (including maturity proceeds) is due and
remains unpaid for more than 90 days.
(ii) This applies mutatis-mutandis to preference shares where the
fixed dividend is not paid.
(iii) In the case of equity shares, in the event the investment in the
shares of any company is valued at Re.1 per company on account
of the non-availability of the latest balance sheet in accordance
with the Reserve Bank of India instructions, those equity shares
are also reckoned as NPI.
(iv) If any credit facility availed by the issuer is NPA in the books of
the bank, investment in any of the securities issued by the same
issuer is treated as NPI and vice versa.
(v) The investments in debentures / bonds, which are deemed to be
in the nature of advance are subjected to NPI norms as applicable
to investments.
Bank of Indonesia Regulations are followed
yeQke kes $eCe peesefKece eyebOeve veerefle Hej eee&
ke. yeQke Dee@]He Fbef[ee

1.
Ske yeQke kes Hees&HeesefueeeW ceW, Ske eenke DeLeJee eefleHe#e kee GOeej, JeeHeej,
mecePeewlee Deewj Deve efJeeere uesve-osve kes eefleyelee kees HetCe& kejves keer De#ecelee ee
Deefvee mes DeLeJee $eCe veerefle ceW JeemleefJeke ee cenmetme efkeS ieS eme mes Hees&HeesefueeeW
kes ye{les cetue keer SkecegMle etke mes neefve GlHeVe nesleer nw~
2.
Fve keefceeeW kes efJe yeQke kes oerIee&JeefOe efJeeere mJeemLe kes efueS Ske { peesefKece
eyebOeve esceJeke& keer DeeJeMekelee nw~ $eCe peesefKece eyebOeve ceW Heneeve, ceeHeve,
efveiejeveer leLee $eCe peesefKece efveeb$eCe meeqcceefuele nw~
3.
$eCe peesefKece eyebOeve veerefle ceW meeceeve mlej Hej yeQke ves efJeefYeVe ekeej kes $eCe
peesefKece keer Heneeve keer nw~ GlHeeo/eefeeeDeeW kes mlej Hej DeefOeke keefCekeecee
Heneeve nesleer nw~ veS GlHeeoeW / eefeeeDeeW kees DeejcYe kejves mes Henues efJeefYeVe
peesefKeceeW kee Deekeueve efkeee peelee nw, efpemes peesefKece efkeesCe mes peesefKecejefnle
efkeee peelee nw~
140
Discussion of the Banks Credit Risk Management Policy
BANK OF INDIA
1.
In a banks portfolio, losses stem from outright default due to inability

or unwillingness of a customer or counterparty to meet commitments
in relation to lending, trading, settlement and other financial
transactions or from reduction in portfolio value arising from actual
or perceived deterioration in credit quality.
2.
Against this backdrop a robust risk management framework is

necessary for the long-term financial health of a bank. Credit Risk
Management encompasses identification, measurement, monitoring
and control of the credit risk exposures.
3. The Bank has identified various types of credit risk at a generic level
in the Credit Risk Management policy. More granular identification
is done at the product /process level. Various risks are looked into
before introducing new products/processes, which are cleared from
the risk angle
4.
$eCe peesefKece eyebOeve esceJeke& ceW leerve efJeefMe KeC[eW kees Fmekeer veerefle ceW meceeefnle
efkeee ieee nw pees nQ- veerefle SJeb keee&veerefle, mebmLeeiele {ebee Deewj Heefjeeueve/
eCeeueer~
4.1.veerelf e Deewj keee&veerelf e
yeQke meblegefuele peesefKece oMe&ve kees DeHeveelee jne nw, efpememes keefve mecee ceW Yeer yeQke
DeHeves meblegueve kees yeveeS jne~ eeefHe veS leLee DevegS #es$eeW kes mebyebOe ceW yeQke keer
Ske Kegueer veerefle jner nw leLee veS DeJemejeW kees yeQke ves ncesMee Heneevee nw~ Fme oMe&ve
kes cenlJeHetCe& He#eeW kees HeefjHe$eeW ceW oMee&ee ieee nw leLee DeeJeefOeke leewj Hej DevegosMe
Hegefmlekee mes Gkesje ieee nw~
ueeYeeolee, meecevee efkeS peevesJeeues efJeefYeVe peesefKeceeW kes mlej, HetBpeer mlej, yeepeej
HeefjMe leLee eefleeesefielee kees efiele jKeles ngS yeQke kes keejesyeejer GsMeeW Deewj
keee&veerefleeeW kee efveCe&e efueee peelee nw~ yeQke keer meese ncesMee Deeefmle iegCeJeee leLee
Depe&ve Hej jnleer nw DeleSJeb Jen efJeJeskeHetCe& {bie mes peesefKece efveeb$eCe meefnle ueeYeeolee
Je=ef kee cesue kejlee nw~
$eCe peesefKece eyebOeve veerefle leLee meeLe&ke $eCe peesefKece mebyebOeer veerefle pewmes $eCe veerefle
leLee $eCe DevegeJele&ve veerefle kee Devegceesove neslee nw leLee DeeJeefOeke leewj Hej efveosMeke
ceb[ue eje meceer#ee keer peeleer nw~ $eCe veerefle DeHeves ceW efJeefYeVe #es$eeW kees meeqcceefuele
kejleer nw pewmes eenke, efJeHeCeve, GOeej kes #es$eJeej DeefYeiece, $eCe megHego&ieer, $eCe
cenlJe, $eCe DeJeefOe, $eCe Depe&ve, $eCe efveOee&jCe (peesefKece mJeerkeej ceeveob[ meefnle),
cetue, $eCe cetueebkeve, $eCe efveOee&jCe, $eCe peesefKece ceeveob[, Geesie ceeveob[,
mebHeee|MJeke Deewj ceeefpe&ve, efjMleeW keer meceer#ee, meebefJeefOeke leLee Deve efveeb$eCe leLee
euesKeerkejCe~ Debleje&êre HeefjeeueveeW nsleg $eCe veerefle leweej nw leLee eleske kesv keer
DeHeveer mJeeb keer $eCe veerefle nw pees cegKe veerefle mes menye nw~ $eCe ceeceues ceW
MeeqkeleeeW kes eleeeespeve kes efueS Ske Deueie veerefle nw~ Fmekes Deefleefjkele $eCe
peesefKece keer Heneeve leLee efveiejeveer $eCe DevegeJele&ve veerefle kes Debleie&le keer peeleer nw~
Hegveie&ve veerefle, yeQke peesefKece veerefle, osMe peesefKece veerefle leLee $eCe uesKeeHejer#ee veerefle
Yeer leweej nw~ efveJesMe meefceefle eje Devegceesove kes yeeo leLee efveJesMe veerefle ceW efoS ieS
veerefleiele efoMeeefveoxMeeW kes Devegmeej efveJesMe DevegyebefOele neslee nw~
4.2 mebmLeeiele {ebee
$eCe peesefKece eyebOeve keee& nsleg yeQke kes mebmLeeiele {ebes ceW Meer<e& mlej Hej efveosMeke
ceb[ue nw pees JeeHeke efkeesCe mes eyebOeve peesefKece Hej efveiejeveer jKelee nw~ yees[& keer
peesefKece eyebOeve meefceefle (Deej kee@ce) pees efke yees[& keer GHe-meefceefle nw leLee efpemekes
DeOe#e yeQke kes DeOe#e SJeb eyebOe efveosMeke nQ Deewj Fmekes meome kes He ceW $eCe
kes ecegKe, yeepeej Deewj Heefjeeueveelceke peesefKece eyebOeve meefceefle nQ pees $eCe peesefKece
meefnle mecesefkele peesefKece eyebOeve keer veerefle Deewj keee&veerefle efveOee&efjle kejles nQ~
Heefjeeueveelceke mlej Hej $eCe peesefKece eyebOeve meefceefle (meer Deej Sce meer) $eCe
peesefKece kee oeefelJe mebYeeueles nQ~ Fmekes cegKe keeeex ceW yees[& eje Devegceesefole $eCe
peesefKece eyebOeve veerefle kee keeee&vJeeve, ye=nle DeeOeej Hej yeQke kes $eCe peesefKece keer
efveiejeveer, $eCe eleeeespeve, ye=nle $eCe peesefKece Hej efJeJeskeHetCe& meercee, Hees&HeesefueeeW
eyebOeve Deeefo meefnle $eCe ceeceueeW mes mebyebefOele meYeer veerefleeeW kee yees[& mes Devegceesove
nsleg DevegMebmee nw~
peesefKece ebyeOeve efJeYeeie ceneebyeOeke Heo kes cegKe peesefKece DeefOekeejer kes osKejsKe
ceW keee&jle nw pees yees[& eje efveOee&efjle meerceeDeeW kes Deboj ye=no DeeOeej Hej $eCe
peesefKece kee ceeHeve, efveeb$eCe leLee eyebOeve kejlee nw leLee yees[&/Deej kee@ce/meerDeejScemeer
eje lee peesefKece ceeveob[eW kes meeLe DevegHeeueve megefveefMele kejlee nw~ ceneeyebOeke
kes Debleie&le keee&jle $eCe DevegeJele&ve efJeYeeie $eCe Hees&HeesefueeeW kee DevegeJele&ve
kejlee nw, mecemeeDeeW keer Heneeve kejlee nw leLee keefceeeW kees otj kejves kee GHeee
4. The Credit Risk Management framework outlined in the policy is

built on three distinct building blocks namely Policy & Strategy,
Organisational Set up and Operations/Systems
4.1 Policy and Strategy
The Bank has been following a conservative risk philosophy, which
has steered the bank through difficult times. However the Bank has
an open policy regarding new and unexplored areas and new
opportunities are not lost sight of. The important aspects of this
philosophy are embodied in the circulars and are periodically codified
in the form of Manual of Instructions.
The business objectives and the strategy of the Bank is decided taking
into account the profit considerations, the level of various risks faced,
level of capital, market scenario and competition. The Bank is always
conscious of its asset quality and earnings and hence judiciously
matches profit maximisation with risk control.
The Credit Risk Management policy and significant credit risk related
policies like Credit Policy, and Credit Monitoring Policy are approved
and periodically reviewed by the Board of Directors. The Credit Policy
covers various areas of credit like Clientele, Marketing, Segmented
Approach to Lending, Credit Delivery, Credit Thrust, Tenure of Credit,
Credit Acquisition, Risk Rating (including risk acceptance criteria),
Pricing, Credit appraisal, Assessment of Limits, Exposure Norms,
Industry Norms, Collateral and Margins, Review of Relationship,
Scheme of Delegation, Statutory and other Restrictions and
Documentation. Credit Policy for International Operations is in place
and each centre has its own credit policy dovetailed to the main policy
The delegation of powers for credit matters is covered by a separate
policy. In addition Credit Risk is tracked and monitored as per the
Credit Monitoring Policy. Restructuring Policy, Write Off and Recovery
Policy, Asset Classification and Provisioning Policy, Bank Exposure
Policy, Country Risk policy and Credit Audit Policy are also in place.
Investments are contracted as per the policy guidelines laid down in
the Investment Policy and after clearance by the Investment Committee.
4.2 Organisational Set up
141
The organizational structure of the Bank for Credit Risk Management

function has the Board of Directors at the Apex levels that have the
overall oversight of management of risks. The Risk Management
Committee of the Board (RCom) which is the sub-committee of the
Board headed by the Chairman & Managing Director and whose
members also include heads of Credit, Market & Operational Risk
Management Committees, devises the policy and strategy for integrated
risk management including credit risk. At is the operational level the
Credit Risk Management Committee (CRMC) manages the credit
risk. The main functions includes implementation of credit risk
management policy approved by the Board, monitoring credit risk on
a bank wide basis, recommending to the board for its approval all
policies relating to credit matters including delegation of credit,
prudential limits on large credit exposures, portfolio management,
etc.
The Risk Management Department headed by the Chief Risk Officer
of General Manger rank, measures, controls and manages credit risk
on bank wide basis within the limits set by the Board and enforces
compliance with risk parameters set by Board/RCom/CRMC. The
Credit Monitoring Department headed by a General Manager, monitors
kejlee nw~ $eCe uesKeeHejer#ee keee& eje $eCe meceer#ee/$eCe uesKeeHejer#ee keer peeleer
nw~
4.3 Heefjeeueve/eCeeueer/eefeee
yeQke meefee $eCe peesefKece eyebOeve Henue kejlee nw. pewmes $eCe eoeve kejves kes efueS
efvejblej Ske ceevekelee, legueve He$e ceW Meeefceue ve nesvesJeeueer ceoeW meefnle meYeer $eCe
peesefKeceeW kee Devegj#eCe leLee euesKeerkejCe, DeeJeefOeke Jeeqkeleiele yeeOeleeOeejer
meceer#ee, DeeJeefOeke efvejer#eCe leLee mebHeee|MJeke eyebOeve eCeeueer~
$eCe peesefKece meercee ceW Geesie eje yeeOeleeOeejer meercee Je mebkesvCe meercee, eenkeeW
kes efJeeere keee&efve<Heeove nsleg eCeeueer Je eefeee nsleg efveiejeveer leLee meercee ceW yekeeee
efveeb$eCe meeqcceefuele nw~ $eCe efJemleej nsleg peebes leLee DeefOeMes<e nw eLee $eCe mJeerke=efle
mes $eCe peesefKece eyebOeve kees Deueie kejvee, meerDeejScemeer eje peesefKece efkeesCe
mes veS GlHeeoeW leLee eCeeueer kee Hegvejer#eCe, yeng $eCe Devegceesoke, peesefKece efveOee&jCe
kejves keer eCeeueer, eenke kes peesefKece eseE[ie Hej DeeOeeefjle keercele megefJeOeeDeeW keer
eCeeueer, peesefKece efkeesCe mes $eCe emleeJeeW kes Hegvejer#eCe nsleg $eCe peesefKece cetueebkeve
meefceefle, $eCe eefeee uesKeeHejer#ee, mJeerke=efle HetJe& mebefJelejCe HetJe& meceer#ee leLee
mJeerke=efle HetJe& meceer#ee eCeeueer leLee mJeleb$e uesKeeHejer#ee Je peesefKece meceer#ee keee&
efveJesMeeW nsleg emleeJe $eCe peesefKece efJeMues<eCe, efJemle=le cetueebkeve leLee ece efveOee&jCe
kes DeOeOeerve nw~ eJesMe mlej kes ceeceues ceW, vetvelece eceefveOee&jCe/iegCeJeee ceeveke,
Geesie, HeefjHekeJelee, DeJeefOe, efveie&ce Devegmeej ceeceues efveJesMeeW nsleg efJeefveOee&efjle efkeS
ieS nQ efpememes efke lejuelee kes peesefKece leLee mebkesvCe kes efJeHejerle eYeeJe kees kece
kej mekelee nw~ Deve yeQkeeW Hej mekeue peesefKece Hej kesverke=le HeefjMe eoeve kejves
nsleg Ske Gefele esceJeke& leLee DeOe&Jeeef<e&ke meceer#ee keer ieF& nw~ osMe kes peesefKece kee
DevegeJele&ve DeOe&Jeeef<e&ke DeeOeej Hej neslee nw~
peesefKece DeeefmleeeW kes efJeefJeOeleeHetCe& Hees&HeesefueeeW kee Devegj#eCe efkeee peelee nw leLee
Hees&HeesefueeeW kes efveeefcele efJeMues<eCe kejves keer Ske eCeeueer nw efpememes efke peesefKece
mebkesvCe kes peesefKece efveeb$eCe kees megefveefMele efkeee pee mekes~ Devepe&ke DeefeceeW kes
mebyebOe ceW Ske meblegefuele veerefle eefeeeiele nw~ $eCe peesefKece eyebOeve eCeeueer kes
DeejcYe meefnle eyebOeve metevee eCeeueer (Sce DeeF& Sme) GVeefleMeerue efkeee ieee nw
efpememes efke yeQke keer #eceleeSb ye{sieer leLee legueve He$e ceW ve DeevesJeeueer DeefveJeeueer meYeer
ieefleefJeefOeeeW kes $eCe peesefKece kee yeQke eyebOeve kejsiee~
5.
$eCe peesefKece eyebOeve/vetveerkejCe nsleg efvecveefueefKele meeOeveeW kee GHeeesie efkeee

peelee nwke) $eCe Devegceeseof le kejvesJeeuee DeefOekeejer-DeefOekeejeW kee eleeeespeve
the quality of loan portfolio, identifies problems and takes steps to

correct deficiencies. Loan review / credit audit is undertaken by the
Credit Audit function.
4.3 Operations/Systems/Processes
The Bank has proactive Credit Risk Management practices like
consistent standards for the credit origination, maintenance and
documentation for all credit exposures including off balance sheet
items, periodic individual obligor reviews, periodic inspections and
collateral management systems.
Credit risk limits including obligor limits and concentration limits by
industry, systems and procedures for monitoring financial performance
of customers and for controlling outstanding within limits are followed.
Checks and balances are in place for extension of credit viz. separation
of credit risk management from credit sanction, vetting of new products
and systems from risk angle by the CRMC, multiple credit approvers,
system of assigning risk rating, vetting of ratings, mechanism to
price facilities depending on the risk grading of the customer, Credit
Risk Evaluation committee for vetting credit proposals from risk
angle, credit process audit, post sanction pre disbursement review
and post sanction review systems and an independent audit and risk
review function. Proposals for investments are subjected to credit
risk analysis, detailed appraisal and rating. As a matter of entry level,
minimum ratings/quality standards, industry, maturity, duration, issuewise limits are stipulated for investments to mitigate the adverse impact
of concentration and risk of liquidity. Investment exposure is taken
into consideration while computing exposure to a customer/group. A
suitable framework is in place to provide a centralised overview on
the aggregate exposure on other banks and half-yearly reviews are
undertaken at a single point. The country exposures are monitored on
half yearly basis.
A diversified portfolio of risk assets is maintained and a system to
conduct regular analysis of the portfolio so as to ensure ongoing
control of risk concentrations is in place. A conservative policy for
provisioning in respect of non-performing advances is followed.
Management Information System (MIS) is being upgraded with
introduction of Credit Risk Management System, which would
enhance the capabilities of the bank to manage and measure the credit
risk inherent in all on- and off-balance sheet activities.
5.
yeQke ceW yeng mlejere peesefKece DeeOeeefjle Devegceesefole eCeeueer Jeeueer megmHe
eleeeespeve DeefOekeej keer eespevee nw efpemekeer DeeJeefOeke meceer#ee keer peeleer nw
Deewj keejesyeej kes JeeleeJejCe keer DeefveJeee&lee kees Hetje kejves kes efueS peye SJeb
pewmee DeeJeMeke neslee nw, Gmes mebMeesefOele efkeee peelee nw~
Ke) efJeJeskeHetCe& meerceeSB
efJeefYeVe ekeej kes GOeejkelee&DeeW kes efueS $eCe/efveJesMe kes efJeefJeOe HenuegDeeW
pewmes Skeue/mecetn GOeejkelee& meerceeDeeW kes mebyebOe ceW GHeegkele efJeJeskeHetCe&
meerceeSBb nQ~
ie) peeseKf ece esCeer efveOee&jCe/cetue efveOee&jCe
The following tools are used for credit risk management/

mitigation a.
The Bank has a well-defined scheme of risk based delegation of

powers with a multi-tier risk based approving system, which is
reviewed periodically and revised as and when necessary to
meet the compulsions of business environment
b.
142
Prudential Limits
Prudential limits on various aspects of credit/investment like
Single/Group borrower limits for various types of borrowers
are in place.
c.
yeQke ves efJeefYeVe Keb[eW kes efueS esCeer efveOee&jCe cee@[detue Meg efkeee nQ pees efkemeer
keeGbj Heeea kes efJeefJeOeerke=le peesefKece lelJeeW Deewj meneeke $eCe SJeb cetue
efveOee&jCe efveCe&eeW kes eEmeieue HeeFb Fb[erkesj kee keee& kejles nQ~
Credit Approving Authority Delegation of Powers.
Risk Rating/Pricing
The bank has introduced rating models for various segments,
which serve as a single point indicator of diverse risk factors of
a counter party and support credit and pricing decisions.
Ie) $eCe uesKee Hejer#ee/$eCe meceer#ee JeJemLee (SueDeejSce)

$eCe uesKee Hejer#ee/$eCe meceer#ee JeJemLee $eCe yener keer iegCeJeee kes ueieeleej
cetueebkeve kejves Deewj $eCe eyebOe ceW iegCeelceke megOeej ueeves nsleg Ske eYeeJeer
meeOeve nw~
*) efJeMues<eCe kes ceeOece mes mebeJf eYeeie eyebOeve
efJeefYeVe $eCe Hees&HeesefueeeW SJeb efveJesMeeW keer mecee mebjevee Deewj iegCeJeee keer
efveiejeveer kes efueS Ske GHeegkele eCeeueer nesvee Yeer cenlJeHetCe& nw~ Fme GsMe mes
MegDeele kes efueS yeQke ves Ske mejue Hees&HeesefueeeW efveiejeveer esceJeke& eejbYe
efkeee nw~ Deeies euekej yeQke Deewj DeefOeke Heefj<ke=le Hees&HeesefueeeW eyebOeve
cee@[ue leweej kejsiee~
6 . peeseK
f ece ceeHeebkeve
Jele&ceeve ceW $eCe peesefKece kee efveOee&jCe peesefKece esCeer efveOee&jCe JeeqkeleMe: mlej Hej
kejves Deewj Hees&Heesefueees mlej Hej DeeefmleeeW kes Yeejebke SJeb peesefKece YeejebkeeW kes
DeeOeej Hej jKeer ieF& HetBpeer kes ceeOece mes efkeee peelee nw~ 31 ceee& 2008 mes eYeeJeer
veJeerve HetBpeer Heee&Hlelee esceJeke& (yeemesue II) kes Devleie&le yeQke ves ceeveke efkeesCe
kees DeHevee efueee nw~
7 . peeseK
f ece metevee eCeeueer
meYeer $eCe mebyebOeer veerefleeeB Devegceesove kes efueS Gefele eeefOekeejer kes mece#e emlegle
kejves mes Henues meerDeejScemeer (pees $eCe peesefKece kes efueS Heefjeeueve mlej keer meefceefle
nw) eje Devegcele keer peeleer nQ~ Gefele efveiejeveer kejves kes efueS efJeefYeVe $eCe mebyebOeer
meteveeSB meerDeejScemeer kees emlegle keer peeleer nQ~
8 . peeseK
f ece meceer#ee
uesKeeHejer#ee - $eCe peesefKece eyebOeve eCeeueer SJeb meeOeve Yeer eYeeJeMeeruelee megefveefMele
kejves kes efueS Deebleefjke uesKee Hejer#ee kes DeOeOeerve nQ~
Ke yeQke mJeosMeer (meneeke kebHeveer)
yeQke mJeosMeer veS $eCeeW kees Devegceesefole kejves ceW eeveelceke nw Deewj efJeefveeeceke keer
DeHes#ee mes DeefOeke Gelej $eCe eeJeOeeve kee jKe-jKeeJe kejlee nw~ mebHeeefe&ke DeeOeeefjle
GOeej ceW mebHeeefe&ke kes cetue ceW ceeefpe&ve (nsej ke) ueeiet efkeee peelee nw~ yeQke kee
peesefKece eyebOeke efveosMeke DevegHeeueve kees efjHees& kejlee nw~ peesefKece eyebOeve FkeeF& (DeejSceet)
$eCe Devegceesove eefeee kee Hee&Jes#eCe/efvejer#eCe kejleer nw~ meYeer eYeeie efpemeceW DeejSceet
Meeefceue nw, kee Hee&Jes#eCe Deebleefjke efveeb$eke keeeeX SJeb veerefleeeW kees cepeyetle yeveeves kes
efueS peesefKece eyebOeve meefceefle (DeejScemeer) eje efkeee peelee nw~ DeejScemeer yees[& Dee@]He
keefceMvej kees efjHees& kejleer nw~
cee$eelceke ekeve
1.
Credit Audit/LRM is an effective tool for constantly evaluating

the quality of loan book and to bring about qualitative
improvements in credit administration
e.
Portfolio Management through analysis.

It is also important to have in place a system for monitoring the
overall composition and quality of various credit portfolios and
investments. With this objective, to start with, the bank has
introduced a simple portfolio-monitoring framework. Going
forward the bank will be graduating to a more sophisticated
Portfolio Management model.
6.
Risk Measurement
At present Credit Risk is assessed through Risk rating at the individual
level and through Risk Weighting of the assets at the portfolio level
and capital is maintained based on Risk Weights. The Bank has migrated
to the Standardized approach under the New Capital Adequacy
Framework (Basel II), effective 31st March 2008
7.
Risk Reporting System: All credit related policies are cleared by the CRMC (which is the
operational level committee for credit risk) before submission to the
appropriate authorities for approval. Various Credit Related reportings
are submitted to CRMC to enable proper monitoring.
8.
Risk Review:
Audit - Credit Risk Management Systems procedures and Tools are
also be subjected to internal audit for ensuring effectiveness.

Bank Swadesi is selective in approving new credits and maintains
higher loan provisions than that required by the Regulator. In collateral
based lending, hair cut is applied to the value of collateral. The Risk
Manager of the bank reports to the Director Compliance. Risk
Management Unit (RMU) supervises/ has oversight of the credit
approval process. All the Divisions including the RMU are supervised
by the Risk Management Committee (RMC) for strengthening the
Internal Control functions and policies. The RMC reports to Board of
Commissioners.
kegue mekeue $eCe peesefKece efvecveevegmeej nQ

(. kejes[ ceW)
jeefMe
1. The total gross credit exposures are:

Rs in Crores
Amount
Category
Fund Based
146142.00
146142.00
Non Fund Based
30755.00
peesefKece kee Yeewieesefueke efJelejCe
30755.00
2. The geographic distribution of exposure is:
mJeosMeer
efveefOe DeeOeeefjle
iewj-efveefOe DeeOeeefjle
Credit Audit/Loan review mechanism (LRM)
Quantitative Disclosures:
eJeie&
iewj-efveefOe DeeOeeefjle
2.
d.
. kejes[ ceW
efJeosMeer
116340.00
29802.00
28018.00
1737.00
Rs in Crores
Fund Based
Non Fund Based
143
Domestic
Overseas
116340.00
29802.00
28018.00
1737.00

3(a)
GeesieJeej peesefKece kee efJelejCe efvecveefueefKele nw
Geesie kee veece

keeseuee
Keoeve
ueewn SJeb FmHeele
Deve Oeeleg SJeb Oeeleg
meYeer Fbpeerefveeefjbie*
efpemeceW mes Fueskeê@efvekeme
efJeegle
metleer Jem$e Geesie
pet Jem$e Geesie
Deve Jem$e Geesie
eerveer
eee
Keee emebmkejCe
JevemHeefle lesue SJeb JevemHeefle
lebyeeket SJeb lebyeeket GlHeeo
HesHej SJeb HesHej GlHeeo
jyej SJeb jyej GlHeeo
kesefcekeue, [eF&, HeWdme Deeefo
efpemecesb mes Heef&ueeFpeme&
efpemeceW mes Hesêskesefcekeume
efpemeceW mes [îpe Deewj Heecee&megefkeume
meerceW
ece& SJeb ece& GlHeeo
jlve SJeb DeeYet<eCe
efvecee&Ce
Hesêsefueece
Dee@esceesyeeFume, ^ke meefnle
kecHetj mee@HeJesej
mebjeveelceke *
Deve Geesie
Mes<e Deve Deefece
(mekeue DeefeceeW meefnle veeces Mes<e)
kegue
*
*
yekeeee
. kejes[ ceW
iewjefveefOe DeeOeeefjle
yekeeee
3.
Industry type distribution of exposure is as under:

Rs. in Crores
Industry Name
156.65
922.08
641.13
5769.57
286.77
3287.15
1089.54
2670.68
2776.84
764.39
372.37
194.37
2650.94
126.92
27.49
3.16
2172.47
50.54
262.18
Sugar
18.45
Tea
396.91
27.20
28.82
101.34
4.32
671.37
43.64
1003.83
414.98
3490.44
384.05
57.35
5.08
645.00
258.81
1772.41
117.21
522.28
2.95
304.98
Fund Based Non Fund Based

Amt Outstanding Amt Outstanding
Coal
156.65
922.08
Mining
641.13
Iron & Steel
5769.57
286.77
Other Metal & Metal Products
3287.15
1089.54
All Engineering*
2670.68
2776.84
Of which Electronics
764.39
372.37
Electricity
194.37
2650.94
126.92
27.49
3.16
2172.47
50.54
262.18
18.45
396.91
27.20
28.82
Tobacco & Tobacco Products
101.34
4.32
Paper & Paper Products
671.37
43.64
Rubber & Rubber Products
1003.83
414.98
Chemical, Dyes, Paints etc.
3490.44
384.05
57.35
5.08
645.00
258.81
1772.41
117.21
Cement
522.28
2.95
24.51
Leather & Leather Products
304.98
24.51
3132.19
54.08
Gems & Jewellery
3132.19
54.08
2018.55
510.45
Construction
2018.55
510.45
859.40
705.92
Petroleum
859.40
705.92
1409.08
Automobiles including trucks
1409.08
20.33
Computer Software
20.33
10531.23
1011.36
Infrastructure *
10531.23
1011.36
7710.27
317.00
Other Industries
7710.27
317.00
96089.96
21998.68
96089.96
21998.68
146142.00
30755.00
146142.00
30755.00
Cotton Textiles
Jute Textiles
Other Textiles
Food Processing
Vegetable Oil & Vanaspati
Of which Fertilisers
Of which Petro-chemicals
Of which Drugs &
pharmaceuticals
Residuary Other Advances

(to balance with Gross Advances)
Total
mebjeveelceke #es$e kee $eCe-peesefKece 7.22% nw pees kegue Deefecees kee 5% mes peeoe
nw~
meYeer FbpeerefveeeEjie kee $eCe peesefKece 9.02% pees kegue iewj efveefOe DeeOeeefjle yekeeee
kes 5% mes DeefOeke nw~
Exposure to Infrastructure Sector at 7.22% exceeds 5% of total fund

based advances
Exposure to All Engineering at 9.02% exceeds 5% of total non fund

based outstanding.
144

4. DeeefmleeeW kee Mes<e mebefJeoelceke HeefjHekeJelee efJeMues<eCe efvecveefueefKele nw
(. kejes[ ceW)
*
efveJesMe (mekeue)
efJeosMeer
HeefjHekeJelee Hewve&
Deefece
cege
DeeefmleeeB*
Deieues efove
16509.33
6.75
148.87
2-7 efove
2376.80
220.90
2819.55
8-14 efove
1885.76
239.20
22.04
15-28 efove
4697.80
747.02
696.49
29 efove - 3 ceen
22950.84
2046.58
730.33
> 3 ceen - 6 ceen
15068.00
934.01
238.75
> 6 ceen - 1 Je<e&
10868.78
1971.92
116.63
> 1 Je<e& - 3 Je<e&
20326.99
6963.28
199.28
> 3 Je<e& - 5 Je<e&
14264.99
5898.30
6.20
34384.58
33866.06
3431.36
> 5 Je<e&
*
DeeBke[s efveJeue DeeOeej Hej oMee&S ieS nQ~
5. mekeue SveHeerS Fme ekeej nQ eJeie&
(. kejes[ ceW)
DeJeceeveke
1298
mebefoiOe - 1
504
mebefoiOe -2
179
mebefoiOe -3
208
neefve
291
kegue
2480
6.
efveJeue SveHeerS keer jeefMe . 628.21 kejes[ nw~

7. SveHeerS DevegHeele efvecveevegmeej nw
ke. mekeue DeefeceeW Hej mekeue SveHeerS 1.71%
Ke. efveJeue DeefeceeW Hej efveJeue SveHeerS 0.44%
8. mekeue SveHeerS kee Gleej e{eJe efvecveekeej nw

4.
The residual contractual maturity break down of assets is:

(Rs in Crores)
Maturity Pattern
Advances*
Investments
(gross)
Foreign
Currency
Assets*
Next day
16509.33
6.75
148.87
2 7 days
2376.80
220.90
2819.55
8 14 days
1885.76
239.20
22.04
15 28 days
4697.80
747.02
696.49
29 days 3 months
22950.84
2046.58
730.33
>3 months 6 months
15068.00
934.01
238.75
> 6months 1 year
10868.78
1971.92
116.63
>1 year 3 years
20326.99
6963.28
199.28
> 3 years 5 years
14264.99
5898.30
6.20
> 5 years
34384.58
33866.06
3431.36
* Figures are shown on net basis

5.
The gross NPAs are:

Category
1298
Doubtful 1
504
Doubtful 2
179
Doubtful 3
208
Loss
TOTAL
6.
The amount of net NPAs is Rs. 628.21 crores.
7.
The NPA ratios are as under:
8.
(Rs in Crores)
Sub Standard
a.
Gross NPAs to Gross Advances: 1.71%
b.
Net NPAs to Net Advances: 0.44%
291
2480
The movement of gross NPA is as under:
(. kejes[ ceW)
(Rs in Crores)
i)
Je<e& kes eejbYe ceW DeLeMes<e
1935.95
i)
Opening balance at the beginning of the year
1935.95
ii)
Je<e& kes oewjeve efkeee ieee HeefjJeOe&ve
2104.52
ii)
2104.52
iii)
Je<e& kes oewjeve keer ieF& keewleer
1560.23
iii) Reductions during the year
1560.23
2480.24
iv) Closing balance at the end of the year (i+ii-iii)
2480.24
Je<ee&vle ces FefleMes<e (i+ii-iii)

9. SveHeerS nsleg eeJeOeeveeW kee Gleej e{eJe efvecveevegmeej nw
iv)
9.
The movement of provision for NPAs is as under:
(. kejes[ cesW)
i)
ii)
iii)
iv)
Je<e& kes eejbYe ceW DeLeMes<e

Je<e& kes oewjeve efkees ieS eeJeOeeve
Deefleefjkele eeJeOeeveeW kee Hegvejebkeve / yes Keeles ceW [euevee
Je<ee&vle ces FefleMes<e (I + II + III)
(Rs in Crores)
1460.46
i) Opening balance at the beginning of the year
1460.46
740.28
ii) Provisions made during the year
740.28
485.90
iii) Write-off/write-back of excess provisions
485.90
1714.84
1714.84
10.
Devepe&ke Deeefmle efveJesMe keer jeefMe . 165.28 kejes[ nw~
10. The amount of non-performing investment is Rs. 165.28 crores.
11.
Devepe&ke Deeefmle efveJesMe nsleg efkeS ieS eeJeOeeve keer jeefMe . 61.88 kejes[ nw~
11. The amount of provision held for non-performing investment is Rs.

61.88 crores
145

12. ef v eJes M eeW Hej cet u eeme ns l eg eeJeOeeveeW kee Gleej e { eJe ef v ecveekeej
nw
(. kejes[ ceW )
i) Je<e& kes eejbYe ceW DeLeMes<e
305.08
ii) Je<e& kes oewjeve efkees ieS eeJeOeeve
707.00
iii) Deefleefjkele eeJeOeeveeW kee Hegvejebkeve / yes Keeles ceW [euevee
306.09
iv) Je<ee&vle cesb FefleMes<e (i+ii-iii)
705.99
leeefuekee [erSHe -5
$eCe peeseKf ece ceevekeerke=le efkeesCe kes DeOeerve mebeJf eYeeieeW nsleg ekeerkejCe
iegCeelceke ekeerkejCe
ke) ceevekeerke=le efkeesCe kes Debleie&le mebefJeYeeieeW kes efueS
efkemeer Yeer HeefjJele&ve nsleg keejCeeW meefnle, GHeeesie keer ieF& $eCe esCeerefveOee&jCe SpeseqvmeeeW
kee veece
$eCe peesefKece kes ekeej efpemekes efueS eleske Spesvmeer kee GHeeesie efkeee ieee nw ;
SJeb
yeQeEkeie yener ceW legueveere DeeefmleeeW mes mebye ueeske efveie&ce esCeerefveOee&jCe DeblejCe nsleg
eegkele keer ieF& eefeee kee JeCe&ve
ke yeQke Dee@He Fbef[ee
1. yeQke ves meer Deej S Deej ieCeveeDeeW nsleg ceevekeerke=le efkeesCe kes Debleie&le peesefKece
Yeej kes efueS efvecveefueefKele $eCe esCeerefveOee&jCe SpeseqvmeeeW keer meeceeve esCeerefveOee&jCe
kes GHeeesie efkeS peeves nsleg Devegceesove efkeee nw~
osMeer oeJeeW kes efueS meer Deej DeeF& Sme DeeF& Sue, DeeF& meer Deej S, efHee Fbef[ee
SJeb meer S Deej F& leLee DeefveJeemeer keeHeexjsdme, efJeosMeer yeQkees SJeb efJeosMeer
eYegmeee Hej oeJeeW kes efueS Sme Sb[ Heer, efHee SJeb cet[er, Sme Sce F& esCeerefveOee&jCe
kee GHeeesie veneR efkeee pee jne nw, keeeWefke GvnW Deej yeer DeeF& eje Devegceesefole vener
efkeee ieee nw~
2. Fve meYeer SspeeqvmeeeW kes esCeerefveOee&jCe kee GHeeesie, yeemesue II kes Debleie&le meerDeejSDeej
ieCeveeDeeW nsleg ceevekeerke=le efkeesCeevleie&le, esCeerkejCe kes DeOeerve mecemle $eCe
peesefKeceeW kes peesefKece Yeej eeespeveeLe& efkeee pee jne nw~
yeweEkeie yener ceW legueveere DeeefmleeeW Hej meeJe&peefveke efveie&ce esCeerefveOee&jCe DeblejCe nsleg
eegkele eefeee DeejyeerDeeF& keer efveeeceke DeeJeMekeleeDeeW kes Devegmeej nw~ esCeer
efveOee&jke SpeseqvmeeeW eje Gvekeer JesyemeeF Hej ekeeefMele keer ieF&~ ueeske esCeerefveOee&jCe
Fme eeespeveeLe& GHeeesie keer ieF& nw~ esCeerefveOee&jCe pees kesJeue mebye esCeerefveOee&jCe
Spesvmeer kes ceeefmeke yeguesefve kes Devegmeej eYeeJeer nw SJeb HetJe& 15 ceefnveeW kes oewjeve
kece mes kece Ske yeej Hegvejeref#ele keer ieF& nw, kee GHeeesie efkeee peelee nw~ efJeMes<e
otmejs He#e Hej mecemle $eCe peesefKeceeW kes efueS yeQke eje esCeer efveOee&jCe kes efueS
kesJeue Ske ner Spesvmeer kee eeesie efkeee peelee nw, eeefHe Fme DeHeJeeo meefnle efke
peneB kesJeue Ske Devegceesefole esCeerefveOee&jCe Spesvmeer eje $eCe peeseEKeceeW kee Ske mes
DeefOeke yeej esCeer efveOee&jCe efkeee peelee nw~
3. peesefKece Yeej eeespeveeLe& Hee$elee kes efueS, en megefveefele efkeee peelee nw efke, yeee
$eCe efveOee&jCe Hej efJeeej efkeee peelee nw SJeb yeQke eje Yegieleeve keer ieF& mebHetCe& $eCe
jeefMe kes mebyebOe ceW $eCe peesefKece kees eefleeEyeefyele kejW~ Ske ner Heeea kes otmejs He#e
kees efkemeer Deve $eCe peesefKece kes efueS efJeefMe esCeerefveOee&jCe Ske efveie&cekelee& ee
efveie&ce kees efJemleeefjle kejles mecee, en $eCe peesefKece SkemeHeespej keer mebHetCe& jeefMe
kes efueS efJemleeefjle keer peeleer nw~ DeLee&le oesveesb cetue jeefMe SJeb yeepe nsleg~ Ske
keeHeexjs mecetn kes Debleie&le Ske kebHeveer kes yeee efveOee&jCe kee GHeeesie peesefKece Yeej
nsleg Gmeer mecetn keer Deve kebHeefveeeW kes efueS venerb neslee nw~
4. Gve JeeqkeleeeW kes efueS efpevekeer mebefJeoeiele HeefjHekeJelee Ske Je<e& mes kece ee Ske
Je<e& kes yejeyej nesleer nw, ueIeg DeJeefOe esCeerefveOee&jCe kee GHeeesie efkeee peelee nw,
peyeefke Deve DeeefmleeeW kes efueS oerIee&JeefOe esCeerefveOee&jCe eegkele keer peeleer nw~
vekeo GOeej $eCe peesefKece kes efueS oerIe& DeJeefOe $eCe peesefKece ueer peeleer nw~
5. pene@ Ske peejerkelee& keer yeee oerIee&JeefOe eceefveOee&jCe meefnle oerIee&JeefOe $eCe peesefKece
nw JeneB 150% kee $eCe peesefKece neslee nw leLee Gmeer eeflej#ee kes meYeer Decetueebefkele
oeJes eens Jen DeuHeeJeefOe keer nes DeLeJee oerIee&JeefOe keer nes Jen 150% $eCe peesefKece
146

12. The movement of provisions for depreciation on investments is as
under:
(Rs in Crores)
i) Opening balance at the beginning of the year
305.08
ii) Provisions made during the year
707.00
iii) Write-off/write-back of excess provisions
306.09
705.99
Table DF-5
Credit risk: disclosures for portfolios subject to the standardised
approach
Qualitative Disclosure
a)
For portfolios under the standardized approach:
Names of credit rating agencies used, plus reasons for any changes;
Types of exposure for which each agency is used; and
A description of the process used to transfer public issue ratings onto

comparable assets in the banking book;
A: BANK OF INDIA
1.
The Bank has approved using the general rating of the following
credit rating agencies for risk weighting under the standardized
approach for CRAR calculations
CRISIL, ICRA, Fitch India, and CARE for domestic claims
and S&P, FITCH and Moodys for claims on non-resident
corporates, foreign banks and foreign sovereigns. SME ratings
are not being used, as they are not approved by RBI.
2.
The ratings of all these agencies are being used for all exposures
subjected to rating for risk weighting purposes under the standardized
approach for CRAR calculations under Basel-II.
The process used to transfer public issue ratings on to comparable
assets in the banking book is as per regulatory requirements of RBI.
The public ratings published by the rating agencies on their website
are used for this purpose. Only, ratings which are in force as per
monthly bulletin of the concerned rating agency and which have been
reviewed at least once during the previous 15 months are used.
For all the exposures on a particular counterparty, bank uses the rating
of only one agency, even though these exposures are rated by more
than one with exception being where each of the exposures is rated by
only one of the approved rating agencies.
3.
To be eligible for risk-weighting purposes, it is ensured that the external

credit assessment takes into account and reflects the entire amount of
credit risk exposure the bank has with regard to all payments owed to
it. Even while extending an issuer or an issue specific rating to any
other exposure on the same counterparty it is extended to the entire
amount of credit risk exposure i.e., both principal and interest. External
assessments for one entity within a corporate group is not used to risk
weight other entities within the same group.
4.
For assets that have contractual maturity less than or equal to one
year, short term ratings are used while for other assets, long term
ratings are used. For Cash Credit exposures long term ratings are
taken.
5.
Where an issuer has a long-term exposure with an external long term

rating that warrants a risk weight of 150%, all unrated claims on the
same counterparty, whether short-term or long-term, also receive a

Jenve kejleer nw Gmekees es[kej peneB $eCe peesefKece lekeveerke Fve oeJeeW kes efueS
eeesie efkeee peelee nw~
6. oerIee&JeefOe peesefKeceeW nsleg ceeveke DeefYeiece kes Debleie&le $eCe peesefKeceeW kee meerOee
Deekeueve Devegceesefole cetueebkeve SpeseqvmeeeW eje mecevegosefMele efkeee peelee nw~ Fmekes
efJeHejerle, eefleHe#e kee Decetueebefkele DeuHeeJeefOe oeJee Gmekes eefleHe#e kes cetueebefkele
DeuHeeJeefOe oeJees Hej ueeiet $eCe peesefKece mes kece mes kece Ske mlej peeoe $eCe
peesefKece Jenve kejlee nw~ yeQkeeW leLee efveieceeW kes efJe cetueebefkele megefJeOee mes GlHeVe
oeJeeW nsleg $eCe peesefKece efveie&ce efJeMes<e DeuHeeJeefOe cetueebkeve peefvele nw pees Decetueebefkele
oerIee&JeefOe oeJeeW nsleg peesefKece $eCe kee meceLe&ve veneR kejlee nw~
7. eefo eesie $eCe eceefveOee&jCe SpeseqvmeeeW eje oes cetueebkeve nw pees efJeYeeie $eCe
peesefKece oMee& jne nw lees JeneB Ge $eCe peesefKece ueeiet nesiee~ eefo eesie $eCe
eceefveOee&jCe $eCe SpeWefmeeeW eje leerve ee Gmemes DeefOeke cetueebkeve efJeefYeVe $eCe
peesefKece oMee& jns nQ leye oes vetvelece $eCe peesefKece kee HejJeleea cetueebkeve meboefYe&le
efkeee peelee nw leLee Gve oesveeW $eCe peesefKeceeW ceW mes Ge $eCe peesefKece ueeiet neslee
nw eLee efleere vetvelece peesefKece $eCe.
8. efveJesMe oeJes kee Deej [yuet eeefvele $eCe efveOee&jCe Spesvmeer eje efJeefMe esCeer
efveOee&jCe Hej DeeOeeefjle neslee nw, peneB Ske efJeefMe efveOee&efjle efveie&ce ceW oeJee Ske
efveJesMe veneR neslee nw~
i) efJeefMe GOeej (peneB peesefKece Yeej ceW esCeerefveOee&jCe kee Deekeueve, pees iewj oj
DeeOeeefjle oeJes Hej ueeiet mes kece nes) Hej ueeiet esCeer efveOee&jCe yeQke kes kesJeue
DeefveOee&efjle oeJes Hej ueeiet nesleer nw~ eefo en oeJee meceHe esCeer DeLeJee meYeer
ef mes efJeMes<e oj DeeOeeefjle GOeej mes Jejere nes SJeb peneB oj DeeOeeefjle oeJee
ueIeg DeJeefOe oeefelJe neslee nw, kees es[kej DeefveOee&efjle oeJes keer HeefjHekeJelee,
oj DeeOeeefjle oeJes keer HeefjHekeJelee kes yeeo ve Deeleer nes~
ii) eefo efveie&cekelee& DeLeJee Skeue efveie&ce keer esCeer efveOee&efjle keer ieF& nes, pees iewj
efveOee&efjle oeJeeW Hej ueeiet keer peeleer nw, kes peesefKece Yeej kes ee yejeyej nes
DeLeJee Gelej nes, Jener otmejs He#e Hej iewj oj DeeOeeefjle oeJes, Jener peesefKece
Yeej kee efveOee&jCe efkeee peelee nw, pewmee efke oj DeeOeeefjle $eCe peesefKece ceW
ueeiet neslee nw, eefo meYeer ef mes en oeJee oj DeeOeeefjle $eCe peesefKece mes
meceHe ee keefve esCeer kee nes~
Ke yeQke mJeosMeer (meneeke kebHeveer)
yeQke mJeosMeer eje keesF& yeee $eCe esCeer Spesvmeer Devegceesefole veneR keer ieF& nw~

150% risk weight, except incases where credit risk mitigation techniques
are used for such claims. Similar is the case with short-term rating.
6.
7. If there are two ratings accorded by eligible credit rating agencies,

which map into different risk weights, the higher risk weight is applied.
If there are three or more ratings accorded by eligible credit rating
agencies with different risk weights, the ratings corresponding to the
two lowest risk weights are referred to and the higher of those two
risk weights are applied, i.e., the second lowest risk weight.
8.
The RW of the investment claim is based on specific rating by a

chosen credit rating agency, where the claim is not an investment in a
specific assessed issue:
i)
the rating applicable to the specific debt (where the rating maps
into a risk weight lower than that which applies to an unrated
claim) is applied to the banks unassessed claim only if this claim
ranks pari passu or senior to the specific rated debt in all respects
and the maturity of the unassessed claim is not later than the
maturity of the rated claim, except where the rated claim is a short
term obligation.
ii)
if either the issuer or single issue has been assigned a rating

which maps into a risk weight equal to or higher than that which
applies to unrated claims, an unrated claim on the same
counterparty, is assigned the same risk weight as is applicable to
the rated exposure, if this claim ranks pari passu or junior to the
rated exposure in all respects.
B: Bank Swadesi (Subsidiary)

Bank Swadesi has not approved any External Credit Rating Agency
cee$eelceke ekeerkejCe
(Ke) ceevekeerke=le efkeesCe kes DeOeerve peesefKece kes kece nesves kes HeMeele $eCe
peesefKece keer jeefMe kes efueS yeQke keer yekeeee jeefMe (oj DeeOeeefjle SJeb iewj oj
DeeOeeefjle) efvecveefueefKele ye=nle #es$eeW SJeb efpevekeer keewleer keer peeleer nw Gve #es$eeW;
kee cee$eelceke ekeerkejCe efkeee peelee nw~
yeQke ceevekeerke=le efkeesCe kes DeOeerve (yeepeej mes mebye legueve He$e ceoeW kees
es[kej) peesefKece #es$eeW kes Debleie&le Jeieeake=le efkeee peelee nw, efvecveevegmeej
nw 100% peesefKece Yeej mes kece
. 99261 kejes[
100% peesefKece Yeej
. 69352 kejes[
100% mes DeefOeke peesefKece Yeej
. 7820 kejes[
keewleer
Metve
leeefuekee [erSHe-6
$eCe peeseKf ece vetveerkejCe ceevekeerke=le efkeesCe nsleg ekeve
iegCeelceke ekeve
(ke) meeceeve iegCeelceke ekeve DeeJeMekeleeDeeW ceW en Meeefceue nw
The long-term ratings assigned by the approved rating agencies are

directly mapped to the risk weights under the Standardised Approach
for long-term exposures. On the contrary, the unrated short-term
claim on counter-party attracts a risk weight of at least one level
higher than the risk weight applicable to the rated short-term claim on
that counter-party. Issue-specific short-term ratings are used to derive
risk weights for claims arising from the rated facility against banks
and a corporates short-term rating is not used to support a risk weight
for an unrated long-term claim.
b) For exposure amounts after risk mitigation subject to the
standardisedapproach, amount of a banks outstandings (rated and
unrated) in the following three major risk buckets as well as those
that are deducted;
The total credit exposure (excluding market related off balance sheet
items) of the bank (subject to standardized approach), are classified
under major risk buckets are as under:
Below 100% risk weight
Rs. 99261 Crores
100% risk weight
Rs. 69352 Crores
More than 100% risk weight
Rs. 7820 Crores
Deducted
NIL
Table DF-6
Credit risk mitigation: disclosures for standardised approaches
(a) The general qualitative disclosure requirement with respect to credit
risk mitigation including:
147
mebHeeefe&ke cetueebkeve SJeb eyebOeve nsleg veerefleeeB SJeb eefeeeSb
policies and processes for collateral valuation and management;
yeQke eje efueS ieS mebHeeefe&ke kes ecegKe ekeejeW kee efJeJejCe
a description of the main types of collateral taken by the bank;
ieejber oeJee keeGbj Heeea kes ecegKe ekeej Deewj Gvekeer $eCe Hee$elee SJeb
efueS ieS vetveerkejCe kes Yeerlej (yeepeej DeLeJee $eCe) peesefKece keWerkejCe kes yeejs ceW
metevee
the main types of guarantor counterparty and their creditworthiness;

and
information about (market or credit) risk concentrations within the

mitigation taken
ke. yeQke Dee@]He Fbef[ee

$eCe peesefKece vetveerkejCe Ske eyebOeve kee Devegketue meeOeve nw, pees Des SJeb yegjs
oesveeW mecee ceW jepemJe Je=ef nsleg leweej efkeee ieee nw Deewj pees neefve mes kebHeveer keer
eeefHle kee j#eCe kejlee nw~ yeQke Gmekes owefveke HeefjeeueveeW ceW Deeves Jeeues $eCe
peesefKece kes eYeeJeeW kees kece kejves kes efueS efJeefYeVe Heefle Deewj lekeveerke DeHeveelee
nw Ssmeer eefeee kees $eCe peesefKece vetveerkejCe kee veece efoee ieee nw Deewj $eCe
peesefKece vetveerkejCe kes keg lekeveerke kees Hee&Jes#ekeeW eje cetue, cege Demeblegueve
Deewj HeefjHekeJelee Demeblegueve kes efueS meceeeespeve kes HeMeele Hetbpeer eYeej keewleer
kejves nsleg GHeeesie kejves keer Devegceefle oer ieF& nQ~ veeer Hetbpeer Heee&Hlelee esceJeke&
(yeemesue ~~) kes Debleie&le Heneeves ieS efJeefYeVe $eCe peesefKece eMeeceke (meerDeejSce)
efvecveevegmeej nQ
(1) mebHeeefe&ke=le mebJeJenej
(2) Dee@ve - yewuevme Meer veseEie
(3) ieejbefeeB
2. Hee$e efJeeere mebHeeefe&ke
ceeveke DeefYeiece kes Debleie&le meYeer mebHeeefe&keeW kees $eCe peesefKece eMeeceke kes He
ceW mJeerkeeje veneR ieee nw~ efvecveefueefKele efJeeere mebHeeefe&ke kees mJeerkeej efkeee ieee
nw
i. vekeoer SJeb peceejeefMeeeB efJeosMeer cege keer peceejeefMeeeW meefnle
ii. mJeCe& 99.99% Meglee Jeeues yeWeceeke& meefnle
iii. keW Deewj jepe mejkeejeW eje peejer eefleYetefleeeB
iv. efkemeeve efJekeeme He$e Deewj jeêre yeele eceeCeHe$e
v. peerJeve yeercee Hee@efueefmeeeB
vi. $eCe eefleYetefleeeB-iewj esCeerke=le MeleeX kes DeOeOeerve
vii. $eCe eefleYetefleeeB-iewj esCeerke=le, yeQkeeW eje peejer, MeleeX kes DeOeOeerve
viii. cetegDeue Heb[eW keer etefve MeleeX kes DeOeOeerve
mebHeeefe&ke mebJeJenejeW kes efueS Hetbpeer meneelee GHeueyOe kejves nsleg keefleHee Deefleefjkele
ceeveob[ nQ, pees mebHeeefe&ke kes eyebOeve Hej ele#e Jenve nw Deewj mebHeeefe&ke eyebOeve kes
oewjeve Fme Henuet kee Oeeve jKee peeS~
3. legueve He$e veseEie Hej
Dee@ve yewueWme Meer veseEie kees $eCeeW/DeefeceeW (SkemeHeespej kes He ceW ceeves ieS) Deewj
peceejeefMeeeW (mebHeeefe&ke kes He ceW) leke meerefcele jKee peeS, peneB Hej omleeJespeers
meyetleeW meefnle efJeefMe enCeeefOekeej meefnle yeQke kees keevetveer eJele&veere veseEie JeJemLee
nes, Deewj efpemekee ves DeeOeej Hej eyebOeve efkeee peelee nes~
4. ieejber
peneB ele#e, efveOee&efjle, DeefJekeuHeer Deewj efyevee Mele& ieejbefeeB nes, yeQke HetBpeer
DeeJeMekeleeDeeW keer ieCevee kejves nsleg Ssmes $eCe mebj#eCe kees ceeve mekelee nw. Hee$e
ieejberoeleeDeeW/keeGbj ieejberoeleeDeeW keer esCeer ceW es Meeefceue nw.
(i) Meemeke, Meemekeere mebmLee (yeerDeeF&Sme, DeeFSceSHe, etjesefHeeve mesvûe yeQke
Deewj etjesefHeeve mecegoee kes meeLe-meeLe keefleHee efJeefveefo& Sce[eryeer, F&meerpeermeer
Deewj meerpeererSmeSceF&), yeQke Deewj keeGbj Heeea mes Deve efvecve peesefKece Yeej
meefnle eeLeefceke JeeHeejer;
(ii) SS DeLeJee Gmemes yesnlej esCeer keer Deve mebmLeeSb
A: BANK OF INDIA
1.
Credit Risk Mitigation is a proactive management tool designed to

enhance revenue growth, both in good and bad times, while protecting
an entitys earnings from loss. Banks employ various methods and
techniques to reduce the impact of the credit risks they are exposed to
in their daily operations. Such a process is termed as credit risk
mitigation and some of the credit risk mitigation techniques are
permitted to be used by the supervisor for reducing the capital charge
after adjustment for value, currency mismatch and maturity mismatch.
The various Credit Risk Mitigants (CRM) recognized under the New
Capital Adequacy Framework (Basel II) are as follows:
(1) Collateralised transactions
(2) On-balance-sheet-netting
(3) Guarantees
2.
Eligible financial collateral:

All collaterals are not recognised as credit risk mitigants under the
Standardised Approach. The following are the financial collaterals
recognised
i.
Cash and Deposits including deposits in foreign currency.
ii.
Gold: benchmarked to 99.99% purity.
iii. Securities issued by Central and State Governments

iv. Kisan Vikas Patra and National Savings Certificates
v.
Life insurance policies
vi. Debt securities -Rated subject to conditions.

vii. Debt securities not rated issued by banks subject to conditions
viii. Units of mutual funds subject to conditions
There are certain additional standards for availing capital relief for
collateralized transactions, which have direct bearing on the
management of collaterals, and these aspects are taken into account
during Collateral Management.
3.
On-balance-sheet-netting
On-balance sheet netting is confined to loans/advances (treated as
exposure) and deposits (treated as collateral), where Bank has legally
enforceable netting arrangements, involving specific lien with proof
of documentation and which are managed on a net basis.
4.
148
Guarantees
Where guarantees are direct, explicit, irrevocable and unconditional,
bank takes account of such credit protection in calculating capital
requirements. The range of eligible guarantors/ counter guarantors
include:
(i) Sovereigns, sovereign entities (including BIS, IMF, European
Central Bank and European Community as well as certain
specified MDBs, ECGC and CGTSME), banks and primary
dealers with a lower risk weight than the counterparty;
(ii) Other entities rated AA or better.

5.
6.
Ke.
ie)
(Ie)
yeQke keer HeefjYeeef<ele mebHeeefe&ke eyebOeve veerefle nw pees mebHeeefe&ke kes meJeexece GHeeesie
kees megefveefMele kejves kes efueS efveebef$ele mebjevee eoeve kejleer nw. en GOeej ceW
Debleefve&efnle $eCe peesefKece kes vetveerkejCe kee ecegKe Ieke nw. yeQke cetle& Deewj Decetle&
oesveeW ekeej keer eefleYetefleeeB mJeerkeej kejlee nw~ cetle& eefleYetefleeeB ee lees Yeewefleke
mJeHe keer nesleer nw DeLeJee Deve meeceeer eeHe ceW pewmes efke vekeo ceeefpe&ve, yeQke kes
Heeme peceejeefMeeeB, mJeCe& DeLeJee Deve cetueJeeve Oeeleg, Meseme&, SveSmemeer/ kesJeerHeer/
peerJeve yeercee Hee@efueefmeeeB Decetle& eefleYetefleeeB nQ yeQke ieejbefeeB/ meeKe He$e, yener $eCe,
egkeewleer DeeMJeemeve He$e, vekeejelceke Hegvee&nCeeefOekeej He$e, DeHebpeerke=le eYeej
Fleeefo. GOeej efoS ieS Oeve nsleg eefleYetefle eeHle kejves kes meeceeve lejerkes nQ yebOeke,
efiejJeer, efyebOeke Deewj Hegvee&nCeeefOekeej He$e. yeQke $eCe SkemeHeespej mes me=efpele keer
ieF& mebHeefe Hej eLece eYeej/DeLeJee meceHe DeeOeej Hej meeceeve efveece kes Devegmeej
yeQke kee eYeej ope& efkeee peeS.
meeceevele peye Yeer GHeueyOe nes/Devegcele nesves Hej ieejber kee Deeen efkeee peeS
ieejber kes ecegKe ekeej nQi) keW/jepe mejkeej Deewj [erDeeF&meerpeermeer, meerpeererSceSmeF& Deewj F&meerpeermeer
pewmeer keW mejkeej eje eeeespeve SpeseqvmeeeB
ii) keejHeesjsme kes eJele&ke / ecegKe mJeeceer
iii) JeeqkeleeeW kes ceeceues ceW efjMlesoejeW keer Jeeqkeleiele ieejber
mebHeeefe&ke eyebOeve kes efJeefYeVe Henuet Fme ekeej nQ
mebHeeefe&ke kees mJeerkeej kejves nsleg vetvelece MeleX mebHeeefe&ke kees JewOe Deewj eJele&veere
yeveeves kes efueS yeQke en megefveefMele kejlee nw efke mebHeeefe&ke kes He ceW mJeerkeej keer
ieF& DeeefmleeeB efyeeer eesie keevetveer eJele&veere Deewj DeeJeMekelee He[ves Hej Gmekees
efveeb$eCe ceW efueee pee mekes. en Yeer megefveefMele efkeee peeS efke Deeefmle kee yeepeej
cetue menpe efveOee&jCe eesie nes DeLeJee Gmes Gefele He mes mLeeefHele Deewj meleeefHele
efkeee pee mekes~ Deebleefjke efveeb$eCe kes GsMe mes mebHeeefe&ke kes He ceW mJeerkeee&
DeeefmleeeW kes ekeej Deewj eeLeefceke eefleYetefle kes He ceW ueer peeves Jeeueer Fve eleske
DeeefmleeeW kes cetue DevegHeele kes DeefOekelece $eCe keer meteer yeQke kes Heeme nw mebHeeefe&ke
uesles mecee yeQke meebefJeefOeke yeeOeleeDeeW kee Yeer Oeeve jKelee nw.
mebHeeefe&ke keer JewOelee
i) eJele&veerelee
yeQke megefveefMele kejlee nw efke mebHeeefe&ke kes meceLe&ve ceW $eCe omleeJespeerkejCe
meYeer mebyebefOele #es$eeefOekeejeW ceW keevetveer He mes eJele&veere nes Deewj GOeejkelee&
keer yeeOeleeDeeW kees efJecegeqkele nsleg efveyee&Oe He mes mebHeeefe&ke kees ueeiet kejves
nsleg yeQke kees DeefOekeej oslee nes~
ii) nke Deewj mJeeefcelJe
yeQke ncesMee mebHeeefe&ke kes He ceW Deeefmle kee mJeerkeej kejves mes HetJe& Gmekes
DeeefmlelJe leLee mJeeefcelJe kee meleeHeve kejlee nw Deewj megefveefMele kejlee nw~
efke efkemeer Deve He#e kee keefLele mebHeeefe&ke Hej keesF& HetJe& oeJee veneR nw. $eCe
megefJeOee kes [ê@ [eGve mes HetJe& ner yeQke mebHeeefe&ke kes efveeb$eCe kees megjef#ele
kejlee nw~ $eCe peesefKece kes eyebOeve kes mejueerkejCe kes efueS Meer<e& eyebOeve kees
mebHeeefe&ke Hej metevee DeeJeefOeke He mes oer peeleer nw~ mebHeeefe&ke Hej lelHejlee mes
eYeej, peneB Leer ueeiet nw, Hebpeerke=le efkeS peeles nw~
cetue DevegHeele mes $eCe
yeQke ves eeLeefceke eefleYetefle kes He ceW mJeerkeej keer peeves Jeeueer ecegKe DeeefmleeeW kes
efueS cetue DevegHeele (ceeefpe&ve) mes DeefOekelece $eCe efveOee&efjle efkeee nw~ Ssmes DevegHeele
Deeefmle keer mebyebefOele peesefKece kes DeevegHeeefleke nesles nQ Deewj mebHeeefe&ke keer Jemetueer kes
mecee nesvesJeeueer mebYeeJe neefve kes efJe Heee&Hle eeflejesOe eoeve kejles
nQ~
cetueebkeve
yeQke kes SkemeHeespej nsleg mJeerkeej keer ieF& mebHeefe cetueebkeve kes efueS yeQke kes yees[&
eje Devegceesefole veerefle nw, efpemeceW cetueebkeve kee DeeOeej, cetueebkeke keer Den&lee
Deewj Hegvecet&ueebkeve keer yeejbyeejlee yeQke ceW DevegHeeueve nsleg efveOee&efjle keer ieF& nw~
5. The Bank has a well-defined Collateral Management policy, which

provides the controlling framework to ensure collateral is used
optimally. This is a key component in mitigating the credit risks inherent
in lending .The Bank accepts both tangible and intangible securities.
Tangible Securities are either in physical form or such other material
form like cash margin, Deposits with Banks, Gold or such other
precious metals, Shares NSC/KVP/Life Insurance Policies. The
intangible securities are Bank Guarantees / Letters of Credit, book
debts, Letter of Comfort, Letter of Negative Lien, Unregistered Charge
etc. The common ways for obtaining security for moneys lent are Mortgage, Pledge, Hypothecation and lien The assets created out of
the banks credit exposure are as a general rule charged to the bank by
way of first charge /or on paripassu basis.
Guarantees are normally insisted upon whenever available/permissible
The main types of guarantors are: i)
Central/State Government and Central Government sponsored

agencies like DICGC, CGTMSE, and ECGC.
ii)
Promoters/Major owners of corporates.
iii) Individual Guarantees of relatives in case of individuals

6.
The various aspects of collateral management are Minimum conditions for the acceptance of collateral: For a collateral
to be valid and enforceable the bank ensures that the assets accepted
as collateral are marketable, legally enforceable and can be taken control
of if necessary .It is also ensured that the market value of the asset is
readily determinable or can be reasonably established and verified.
For internal control purposes, the bank has a list of types of assets
acceptable as collateral and the maximum loan to value ratio for each
of these assets taken as primary security. The bank also takes into
account statutory restriction while taking collaterals.
(b) Validity of collateral;

i)
Enforceability
Bank ensures that credit documentation supporting the collateral, is

legally enforceable in all relevant jurisdictions and empowers the Bank
to apply the collateral freely to discharge the borrowers obligations.
ii) Title and ownership
Bank always verifies the existence and ownership of the assets being
received as collateral before acceptance and ensures that there is no
prior claim by any other party on the said collateral. Bank secures its
control of the collateral prior to the draw down of credit facilities.
Information on collaterals is provided to Top Management periodically
to facilitate management of credit risk. Charges on collaterals are
promptly registered with the relevant authorities wherever applicable.
c) Loan-to-value ratios
Bank has specified the maximum loan-to-value ratio (margin) for
major types of asset to be accepted as primary security. Such ratios are
commensurate with the relative risk of the assets and should be able to
provide an adequate buffer against potential losses in realising the
collateral
d)
149
Valuation
Bank has a Board approved policy in place for valuation of properties
accepted for banks exposures, where Basis of valuation, Qualification
of Valuer and Frequency of revaluation are laid down for compliance
across the bank.
(*) mebHeeefe&ke kees megjef#ele jKevee leLee GmeceW HengBe kee efveeb$eCe
mebHeeefe&ke kes mJeerkeejves, efveiejeveer leLee megjef#ele DeefYej#ee kes Devegceesove kee eeefOekeej
Deewj GejoeefelJe mebyebefOele JeeqkeleeeW Deewj efJeYeeieeW kees efoee ieee nw~
(e) Deefleefjkele/mebHeeefe&ke kes DevegjesOe keer keee&efJeefOe kee mHe omleeJespeerkejCe efkeee
ieee nw~
() yeercee
meYeer Hee$e mebHeeefe&ke, efpevns efJeMes<e He mes t oer ieF& nw GvnW es[kej, mebyebefOele
peesefKece nsleg yeercee eje mebjef#ele nQ Deewj Fmekes efueS efJemle=le efoMeeefveoxMe leweej
efkeS ieS nQ~
(pe) mebHeeefe&ke keer efyeeer
mebHeeefe&ke kes mecee Hej HeefjmeceeHeve kes efueS yeQke keer megmHe Deewj me]Kle keee&efJeefOe
nw~ yeQke kes mebHeeefe&ke DeLeJee $eCe peesefKece Meecekeesb keer ecegKe peesefKece efeblee veneR
nw~
(Ke) yeQke mJeosMeer (meneeke kebHeveer)
mebHeeefe&ke cetueebkeve nsleg yeQke mJeosMeer keer veerefle SJeb keee& efJeefOe nw pees yeQke Dee@]He
Fb[esvesefMeee efJeefveeceve Deewj yebOeke $eCe nsleg jeêre efJeJeske Hej DeeOeeefjle nw~ eefo
mebHeeefe&ke kee cetue etSme [euej 200,000 mes DeefOeke nw lees mJeleb$e cetueebkeve
efkeee peelee nw~ mebHeeefe&ke kes mJeHe Hej DeeOeeefjle HeefjmeceeHeve cetue keer meceer#ee
keer peeleer nw~ Yetefce SJeb YeJeve kes He ceW ecegKe He mes mebHeeefe&ke mJeerkeej efkeee
peelee nw~ meeceevelee Jeeqkeleiele SJeb Deve He#e ieejber veneR ueer peeleer~ keWerkejCe
nsleg GOeej osves keer #es$eere meercee efveOee&efjle keer peeleer nw~ yeQke kees mebHeeefe&ke DeLeJee
$eCe peesefKece MeecekeeW keer ecegKe peesefKece keer efeblee veneR nw.
cee$eelceke ekeve
(Ke) ceeveke efkeesCe kes Debleie&le eke $eCe peesefKece
mebefJeYeeie kes efueS kegue $eCe peesefKece efvecveefueefKele
eje megjef#ele nw~
Hee$e efJeeere mebHeeefe&ke; ceeefpe&ve (nsej ke) ueeiet

kejves kes yeeo
.8259.43 kejes[
leeefuekee [erSHe-7
eefleYetelf ekejCe ceevekeerke=le efkeesCe nsleg ekeve
iegCeelceke ekeerkejCe
(ke) eefleYeteflekejCe kes mebyebOe ceW meeceeve iegCeelceke ekeve
DeeJeMekelee, efvecve mebyebOeer efJeeej-efJeceMe& kees Meeefceue kejles
ngS
eefleYeteflekejCe efeeekeueeHe kes mebyebOe ceW yeQke kee eeespeve,

Fme yeele kees Meeefceue kejles ngS efke efkeme efmLeefle leke es
efeeekeueeHe Debleefve&efnle eefleYetefle SkemeHeespej kes $eCe
pees e f K ece kees yeQ k e mes Deve FkeeF& eeW ceW ues k ej
efkeS peeles nwb~
eefleYeteflekejCe eefeee ceW yeQke eje Deoe keer ieeer Yetefcekee

SJeb Ssmes eleske keee& ceW yeQke keer mebefueHlelee kes efJemleej
kee metekeebke; Deewj
efveeeceke Hetbpeer efkeesCe efpemekee yeQke DeHeveer eefleYeteflekejCe

mes mebyebefOele efeeekeueeHeeW kes efueS Heeueve kejlee nw ~
(Ke) eefleYetefle mes mebyebefOe efeeekeueeHeesb kes efueS yeQke keer uesKee veerefleeeW
kee meejebMe
efyeeer HejueeYe keer ceevelee; Deewj
yeveeS jKes ieS efnleeW kes cetueebkeve kes efueS cegKe OeejCeeSb,
efHeueer efjHeesef&ie DeJeefOe kes yeeo kes efkemeer Yeer cenlJeHetCe&
HeefjJele&veeW kees Meeefceue kejles ngS Deewj Ssmes HeefjJele&veeW kee
eYeeJe
(ie) eefleYeteflekejCe nsleg GHeeesie ceW ueer ieeer F&meerSDeeF& kee veece,
eefleYeteflekejCe kes ekeej efpemekes efueS eleske SpeWmeer kee GHeeesie
(e) Safe keeping of collateral and control to their access

Authority and responsibility has been delegated to relevant individuals
and departments for approving the acceptance, monitoring or safe
custody of collaterals
(f) Additional / Replacement of collateral;
Procedures for requesting additional collateral are clearly documented
(g) Insurance;
All eligible collaterals except those specially exempted are covered
by insurance for relevant risks and detailed guidelines for the same
are in place
(h) Sale of collateral;
The Bank has clear and robust procedure for the timely liquidation of
collateral.The Bank has no major risk concentrations of collaterals or
credit risk mitigants.
B: Bank Swadesi(Subsidiary)
Bank Swadesi has policy and processes for collateral valuation, based
on Bank of Indonesia Regulation and national discretions for mortgage
loan. Independent appraisal is made if the value of collateral is above
USD 200,000.Liquidation value is calculated based on type of
collateral. Collateral value is reviewed every year. The main type of
collateral taken is Land & Buildings. Generally personal or third
party guarantee is not taken. Sectoral caps in lending are in place to
take care of concentrations. The Bank has no major risk concentrations
of collaterals or credit risk mitigants.
(b) For disclosed credit risk portfolio under
the standardised approach, the
total exposure that is covered by:
eligible financial collateral:
after the application of haircuts.
Rs. 8259.43 Crores
Table DF-7
Securitisation: disclosure for standardised approach
yeQke ves DeHeveer

keesF& Yeer
Deeefmle kees
eLee
31.03.2009
eefleYetefleke=le
veneR efkeee nw~
(a) The general qualitative disclosure requirement

with respect to securitisation, including a
discussion of:
the banks objectives in relation to securitisation

activity, including the extent to which these
activities transfer credit risk of the underlying
securitised exposures away from the bank to other
entities;
the roles played by the bank in the securitisation

process31 and an indication of the extent of the
banks involvement in each of them; and
the regulatory capital approach that the bank

follows for its securitisation activities.
(b) Summary of the banks accounting policies for
securitisation activities,
including:
recognition of gain on sale; and
key assumptions for valuing retained interests,

including any significant changes since the last
reporting period and the impact of such changes;
(c) Names of ECAIs used for securitisations and the
types of securitisation exposure for which each
agency is used.
150
Bank has
not
securitized
any of its
assets as
on
31.03.2009

efkeee peelee nw~

cee$eelceke ekeve
(Ie) yeQke eje eefleYetefleke=le kegue yekeeee SkemeHeespej SJeb SkemeHeespej
eFHe eje eefleYeteflekejCe esceJeke& kes DeOeOeerve
(*) yeQke eje eefleYetefleke=le SkemeHeespejeW kes efueS SJeb eefleYeteflekejCe
esceJeke& kes DeOeOeerve
eefleYeteflele Devepe&ke/efHeueer ose DeeefmleeeW keer jeefMe; Deewj
eeuet DeJeefOe kes oewjeve yeQke eje ceeve keer ieF& neefveeeW, SkemeHeespej
eFHe eje yeeskeve [eGve
(e) yeveeF& jKeer ieeer DeLeJee Kejeoer keer ieeer eefleYeteflekejCe SkemeHeespej
keer mecee jeefMe, SkemeHeespej eFHe eje yeeskeve [eGve
() yeveeF& jKeer ieeer DeLeJee Kejeroer ieeer eefleYetlekejCe SkemeHeespej
keer mecee jeefMe~ peesefKece Oeeefjle meercee keer Jeebveere mebKee ceW
yeeskeve [eGve~ SkemeHeespej efpevnW HetCe& He ceW efej-I Hetbpeer, $eCe
Je=efOo DeeF&/Dees kees kegue Hetbpeer ceW mes kece efkeee ieee nw Deewj
Deve SkemeHeespej efpevns kegue Hebtpeer ceW mes kece efkeee ieee nw kees
Debleefve&efnle SkemeHeespej eFHe eje Deueie mes yeleeee peevee
eeefnS~
(pe) oes Je<eeX kes efueS legueveelceke efmLeefle emlegle kejles ngS eefleYeteflekejCe
keee&keueeHe kee meejebMe, legueveHe$e kes meeLe uesKeeW Hej veeseW kes
Ske Yeeie kes He ceW
eefleYeteflele $eCe DeeefmleeeW keer kegue mebKee Deewj yener cetue

Debleefve&efnle DeeefmleeeW kes ekeej eje
eefleYetefle DeeefmleeeW kes efueS eeHle efyeeer cetue Deewj eefleYeteflekejCe

kes HeefjCeecemJeHe efyeeer Hej ueeYe-neefve Deewj
$eCe Je=efOo, lejuelee meHees&, eefleYeteflekejCe kes HeMeele Deeefmle
(d) The total outstanding exposures securitised by the bank

and subject to the securitisation framework by exposure
type.
(e) For exposures securitised by the bank and subject to
the securitisation framework:
amount of impaired/past due assets securitised; and
losses recognised by the bank during the current period

broken down by exposure type.
(f) Aggregate amount of securitisation exposures retained

or purchased36 broken down by exposure type.
Metve
(g) Aggregate amount of securitisation exposures retained

or purchased broken down into a meaningful number
of risk weight bands. Exposures that have been deducted
entirely from Tier 1 capital, credit -enhancing I/Os
deducted from Total Capital, and other exposures
deducted from total capital should be disclosed separately
by type of underlying exposure type.
NIL
(h) Summary of securitisation activity presenting a

comparative position for two years, as a part of the
Notes on Accounts to the balance sheet:
leeefuekee [erSHe-8
uesve-osve yener ceW yeepeej peesefKece
iegCeelceke ekeve
(ke) ceeveke efkeesCe ceW Meeefceue Hees&HeesefueeeW kees Meeefceue kejles ngS yeepeej peesefKece
nsleg meeceeve iegCeelceke ekeve DeeJeMekelee
(S) yeQke Dee@]He Fbef[ee
uesve-osve yener ceW yeQke efveJesMeeW kes ' uesve-osve nsleg Oeeefjle ' SJeb efyeeer nsleg GHeueyOe
Hees&HeesefueeeW kees Oeeefjle kejlee nw~ Deve DeeefmleeeW-DeLee&led HeefjHekeJelee Hees&Heesefueees
Deewj DeefeceeW kees Oeeefjle efveJesMe kes Debleie&le efveJesMeeW kees yeQeEkeie yener kes He ceW
ceevee peelee nw~ veeres yeepeej peesefKece eyebOeve eeespeve SJeb veerefleeeW kee mebef#eHle yeesje
efoee ieee~
(i) keee&veerelf eeeB SJeb eefeeeSb
yeepeej peesefKece eyebOeve kes Debleie&le lejuelee peesefKece, yeepeoj peesefKece,
efJeosMeer efJevecee peesefKece SJeb F&eqkeJeer keercele peesefKece keer efveiejeveer keer peeleer
nw~ yeQke Jele&ceeve ceW eEpeHle (keceeef[er) ceW uesve-osve veneR kej jne nw~
lejuelee peeseKf ece
lejuelee peesefKece keer efveiejeveer kes efueS iewHe efJeMues<eCe kee Heeef#eke DeeOeej Hej
DevegHeeueve efkeee peelee nw~ mebeceer iewHe mes mebeeer DeeGHeuees kee eefleMele
efvekeeueve kes efueS eg[Wefmeeue meercee kee GHeeesie efkeee peelee nw~ 28 efoveeW
leke kes DeuHeeJeefOe yekes kes efueS Yeejleere efj]peJe& yeQke kes efveoxMeeW kes
DeOeOeerve efveiejeveer keer peeleer nw~ Fmekes Deefleefjkele eg[Wefmeeue meerceeSb yeepeej
GOeej kes efueS keece kejleer nw- owefveke SJeb Deewmele kee@ue GOeej, Deeblej yeQke
oseleeS, Kejeroer ieeer efveefOeeeb Deeefo~
TBes cetue keer Ske cegMle peceejeefMeeeW keer efveiejeveer meeHleeefnke DeeOeej Hej
total number and book value of loan assets securitised

by type of underlying assets;
sale consideration received for the securitised assets

and gain/loss on sale on account of securitisation; and
form and quantum (outstanding value) of services

provided by way of credit enhancement, liquidity
support, post-securitisation asset servicing, etc.
Table DF-8
Market risk in trading book
(a) The general qualitative disclosure requirement for market risk including
the portfolios covered by the standardised approach.
A: BANK OF INDIA
In Trading book the Bank holds Held for Trading (HFT) and
Available for Sale (AFS) portfolios of investments. The rest of the
assets i.e. Investments under Held to Maturity portfolio and advances
- are treated as Banking Book. Given below is brief description of the
Market Risk Management objectives and policies.
(i) Strategies and Processes:
Under Market Risk Management, Liquidity Risk, Interest Rate Risk,
Foreign Exchange Risk, and Equity Price risk are monitored. Bank is
not currently trading in commodities.
Liquidity Risk
151
Gap analysis is followed for monitoring Liquidity risk on a fortnightly

basis. Prudential limit - for percentage of cumulative gap to cumulative
outflow - based on Reserve Bank of India guidelines for the shortterm buckets up to 28 days is monitored. Besides, prudential limits
are in place for market borrowing Daily and average call borrowing
Inter Bank Liabilities, Purchased funds etc.
High value bulk deposits are monitored on a weekly basis. Short-term

keer peeleer nw~ DeuHeeJeefOe [eeveeefceke lejuelee efJeJejCeer lejuelee efmLeefle kee
Deekeueve kejves kes efueS Heeef#eke DeeOeej Hej leweej keer peeleer nw pees JeJemeee
Je=ef kees Oeeve ceW jKekej eueleer nw~ Ske Deekeeqmceke efveefOe eespevee leelkeeefueke
DeeJeMekeleeDeeW kees Hetje kejves kes efueS leweej keer ieeer nw~ eespevee kee
efleceener DeeOeej Hej Hejer#eCe efkeee peelee nw~ yeQke kees mebYeeefJele vegkemeeve kee
Deekeueve kejves kes efueS efleceener DeeOeej Hej m^sme Hejer#eCe Yeer efkeee peelee
nw~ en Ssmeer efmLeefle ceW peye keesF& lejuelee mebyebOeer lekeueerHe nes Deewj eefo
efveefOeeeb DeekeeqmcekeleeDeeW kees Hetje kejves kes efueS yeepeej mes GeF& peeveer neW~
yeepe oj peesefKece
efHeues 12 ceen kes oewjeve SJeb Deieues efJeeere Je<e& leke yeQke keer efveJeue yeepe
Deee Hej eYeeJe kee Deekeueve kejves kes efueS iesHe efJeMues<eCe GHeeesie ceW efueee
peelee nw~ yeQke DeJeefOe iesHe efJeMues<eCe kees Yeer GHeeesie ceW ueslee nw~ oseleeDeeW
keer DeJeefOe kes efueS eg[Wefmeeue meerceeSb efveele keer ieeer nQ~ yeQke kes efveJesMe
Hees&HeesefueeeW keer DeJeefOe DeeOeej Hej efveiejeveer keer peeleer nQ~
SmeSueDeej SJeb iewj SmeSueDeej (osMeere) eg[Wefmeeue meerceeDeeW kes Debleie&le
efoveebefkele eefleYetefle kes efueS yeerSDeej Heefle DeHeveeeer peeleer nw~ JeerSHeer kes
efueS en efveele keer ieeer nw SJeb owefveke DeeOeej Hej efveiejeveer keer pee jner nw SJeb
Ge eyebOeve kees yeleeee pee jne nw~ efoveebefkele eefleYetefleeeW ceW efJeosMeer efveJesMe
meeceeveleee nwpe efkeS peeles nQ SJeb yeepe oj peesefKece efvecvelece nw~
F&eqkeJeer kes DeeefLe&ke cetue Hej eYeeJe kee Deekeueve 200 yesmesme HeeF eje
yeepeej oj ceW HeefjJele&ve kee mee@ke ueieekej efkeee peelee nw~
efJeosMeer efJeefvecee peeseKf ece
yeQke ves efJeefYeVe cegeDeeW ceW efJeosMeer efJeefvecee SkemeHeespej kes efueS DeefOekelece
[sueeF SJeb DeesJejveeF SkemeHeespej efveece efkeee nw~ Fmekes DeueeJee, vegkemeeve
jeske meercee, ueeYe meercee SJeb Skeue JeJenej meerceeSb [eruejeW kes Heesjskeme
HeefjeeueveeW Hej efveiejeveer jKeves kes efueS yeveeeer ieeer nQ~
ves DeesHeve HeespeerMeve nsleg eg[Wefmeeue meercee efveece kejkes [sefjJesefJe Hej HeerJeer Je
kesHe jKee peelee nw~
F&ekq eJeer keercele peeseKf ece
yeQke keer mJeosMeer efveJesMe veerefle ves F&eqkeJeer [eruejeW kes efueS vegkemeeve jeske
meerceeSb efveele keer nQ~ Gelece eyebOeve kees owefveke DeeOeej Hej mebJeJenejeW SJeb
ueeYe keer efjHeesefie keer peeleer nw~
(ii) yeepeej peesefKece eyebOeve keee& kee {eee SJeb mebieve
peesefKece eyebOeve yees[& mebeeefuele keee& nw leerve mlejeW Hej meHees& efkeee peelee nwosKeYeeue kejves SJeb efveoxMe peejer kejves kes efueS yees[& keer peesefKece eyebOeve
meefceefle, peneB keneR DeeJeMeke nes/peesefKece eyebOeve veerefleeeb Deeefo Devegceesefole
kejves kes efueS Deeefmle oselee eyebOeve meefceefle pees veerefle efJe<eeeW Hej efJeeej
kejleer nw SJeb peesefKece eyebOeve ke#e kes meeLe peceerveer mlej Hej meHees& eoeve
kejleer nw~ Deeefmle oselee eyebOeve meefceefleeeb efJeosMeer kesveW ceW Yeer Heefjeeueve ceW
nQ~
(iii) peesefKece efjHeesefie kee mkeesHe SJeb eke=efle/DeLeJee ceeHeebkeve eCeeueer
mJeosMeer keejesyeej kes mebyebOe yeepeej peesefKece kee eyebOeve kejves kes efueS Yeejleere
efj]peJe& yeQke eje efveOee&efjle efoMeeefveoXMeeW kee Heeueve efkeee peelee nw~ pewmes efke
ceeefmeke DeeOeej Hej yeepe oj mebJesoveMeeruelee efJeJejCe leweej efkeee peeveeowefveke DeeOeej Hej uesve-osve yener ceW efveJesMeeW kee DeJeefOe efJeMues<eCe-owefveke
DeeOeej Hej JeerSDeej uesve-osve yener efveJesMe F&eqkeJeer Hees&HeesefueeeW kees es[kejefleceener DeeOeej Hej lejuelee peesefKece/yeepeej peesefKece kes efueS m^sme Hejer#eCe
kejvee, mJeosMeer legueve He$e kee DeJeefOe efJeMues<eCe Deewj F&eqkeJeer kes DeeefLe&ke
cetue Hej efleceener DeeOeej Hej eYeeJe Hej meceer#ee keer peeleer nw Deewj Deukees
eje keeHeexjs mlej Hej efleceener DeeOeej Hej meceer#ee keer peeleer nw~
yeepeej GOeej uesve-osve kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes
DevegHe lejuelee peesefKece keer efveiejeveer kes efueS efJeefYeVe eg[WefmeSue GHeee efkeS
ieS nQ~ ceeefmeke DeeOeej Hej {ebeeiele lejuelee efJeJejCeer Heeef#eke DeeOeej Hej

dynamic liquidity statement is prepared on a fortnightly basis to assess
the liquidity position, which takes into account the business growth.
A contingency funding plan is in place to meet the emergencies. The
plan is tested on a quarterly basis. Stress Testing is also done on a
quarterly basis to assess possible loss to Bank if there is any liquidity
crisis and if funds are to be raised from the market to meet the
contingencies.
Interest Rate Risk
Gap analysis is used to assess the impact on the Net Interest Income
of the bank for the next 12 months and till the next financial year. The
Bank also uses duration gap analysis. Prudential limits have been
fixed for duration of liabilities. Banks investments portfolio is
monitored on basis of duration analysis.
VaR methodology is followed for dated securities under SLR and
Non SLR (domestic) Prudential limits for VaR have been fixed and
daily monitoring is being done and reported to Top Management.
Foreign investments in dated securities are normally hedged and the
interest rate risk is minimal.
Stress Testing is done to assess the impact on Economic Value of
Equity by infusing a shock of change in market rate by 200 basis
points.
Foreign Exchange Risk
The Bank has fixed maximum daylight and overnight exposure for
foreign exchange exposure in various currencies. Also, stop loss
limit, take profit limit and single deal limits are in place for monitoring
the forex operations of the dealers.
Derivative transactions are monitored by fixing prudential limit for
net open position and a cap for PV01 on the outstanding derivatives.
Equity Price Risk.
The banks domestic investment policy has fixed stop loss limits for
equity dealers. Daily reporting to Top Management on the transactions
and profit is done.
(ii) Structure and Organisation of Market Risk Management function:
Risk Management is a Board driven function supported by three
levels-. Risk Management Committee of the Board for overseeing
and issuing directions, wherever necessary / approving Risk
Management Policies etc., Asset Liability Management Committee
(ALCO) who consider policy issues and with Risk Management Cell
providing support at the ground level. Asset Liability Management
Committees are operational at foreign centres also.
(iii) Scope and nature of risk reporting and / or measurement systems:
152
In respect of domestic business the guidelines stipulated by RBI for

managing Market Risk is followed such as Preparation of Interest
Rate Sensitivity statement on a monthly basis Duration analysis of
investments in the Trading book on a daily basis VaR calculation of
trading book investments on a daily basis excepting the equity portfolio
conducting stress test for liquidity risk / market risk on a quarterly
basis. Duration analysis of domestic balance sheet and impact on
the Economic Value of Equity on a quarterly basis. Interest Rate
sensitivity is reviewed on a monthly basis at the foreign centres and
on a quarterly basis by ALCO at the corporate level
Various prudential measures have been put in respect of market
borrowing and lending in conformity with RBI guidelines for
monitoring liquidity risk. Structural Liquidity statement is prepared
leweej keer peeleer nw Deewj SSuemeerDeeW kees efjHees& keer peeleer nw~ Debleje&êre
HeefjeeueveeW keer {ebeeiele lejuelee keeHeexjs mlej Hej efleceener DeeOeej Hej keer
pee jner nw~
m^sme Hejer#eCe SJeb F&eqkeJeer kes DeeefLe&ke cetue Hej eYeeJe Deukees kees efjHees&
efkeee peelee nw~ uesve-osve yener efmLeefle-DeJeefOe SJeb yeerSDeej owefveke DeeOeej Hej
Gelece eyebOeve kees efjHees& efkeee peelee nw~
(iv) nweEpeie/DeLeJee peesefKece kece kejves kes efueS veerefleeeb
Deeefmle oselee eyebOeve SJeb yeepeej peesefKece eyebOeve mes mebyebefOele efJemle=le veerefleeeW kee
keeee&vJeeve nes jne nw pees yeepeej peesefKece keer efveiejeveer kes efueS efJeefYeVe jCeveerefleeeW
SJeb eefeeeDeeW Hej efJemleej mes ekeeMe [eueleer nw~
(yeer) yeQke mJeosMeer (meneeke kebHeveer)
yeQke kes efueS yeepeej peesefKece eYeeJe veieCe nw, yeQke mJeosMeer kees yeepeej peesefKece
mes t oer ieeer nw keeeWefke Fmekes uesve-osve efJeefveeceve kes Devegmeej 2 efceveer, etSme
[e@uej mes kece jnles nQ~
cee$eelceke ekeve
(yeer) efvecveefueefKele kes efueS Hetbpeer DeeJeMekelee
yeepeoj peesefKece
. 655.54 kejes[
F&eqkeJeer efmLeefle peesefKece SJeb

. 173.65 kejes[
efJeosMeer efJeefvecee peesefKece

. 14.48 kejes[
leeefuekee [erSHe -9
Heefjeeueveelceke - peeseKf ece
iegCeelceke ekeve
meeOeejCe iegCeelceke ekeve DeHes#ee kes Deefleefjkele efpemekes efueS yeQke Den&lee eeHle nw Gme Heefjeeueve peesefKece HetBpeer efveOee&jCe nsleg yeQke kee (kes) emleeJe
S. yeQke Dee@H]e Fbef[ee
yeQke keejesyeej keer efJeefYeVe HeefleeeW kes lenle mecemle DeeefLe&ke GlHeeoeW, eefeeeDeeW
Deewj eCeeefueeeW kes Heefjeeueve peesefKece kee melele efveOee&jCe Deewj DeefYeefveOee&jCe
kejlee nw~ mecemle vees GlHeeo, ieefleefJeefOeeeB Deewj eCeeefueeeB Heefjeeueve peesefKece
eyebOeve meefceefle (meerDeesDeejSce) kes ceeOeece mes keeee&eqvJele nesleer nw~ Ge peesefKece
GvcegKe GlHeeo leLee keejesyeej Heefle kee efveOee&jCe kejves Deewj Gmes kece kejves kes
GHeee DeHeveeves nsleg ceener DeeOeej Hej neefve mebyebOeer [ee kee efJeMues<eCe neslee nw~
efveosMekeeW keer peesefKece eyebOeve meefceefle (Deejkee@ce) keer cebpetjer kes yeeo yees[& Heefjeeueve
peesefKece eyebOeve Hej veerefleeeW mebyebOeer efveCe&e ueslee nw, Gmemes veeres nw~ keee&Heeueke
efveosMeke keer DeOe#elee ceW ieefle meerDeesDeejSce, cegKe peesefKece DeefOekeejer, Deejkee@ce
kes efveosMeeW kees keeee&eqvJele kejles nw Deewj Heefjeeueve peesefKece eyebOeve Hej jespeevee
osKejsKe kejles nwb~ keejesyeej Heefjeeueve peesefKece eyebOeve meefceefle (yeerDeesDeejSce)
Deewj peesefKece eyebOeve efJeMes<e%e, peesefKece Deewj mJe-efveOee&jCe, ecegKe peesefKece mebkeslekeeW,
keejesyeej Heefle kes Devegmeej GlHeeoeW keer eespevee Deeefo Hej Heer[ ye@ke osles nw~
Deejkee@ce kees OeesKeeOe[er efJeMues<eCe, neefve [ee efJeMues<eCe Deewj FbHe@ke eerkeJeWmeer
efJeMues<eCe kes He ceW peesefKece efjHeesefie DeeJeefOeke He mes keer peeleer nw~ OeesKeeOe[er
leLee mebye efjHeeWefie yees[& keer uesKee Hejer#ee meefceefle kees keer peeleer nw~ Heefjeeueve
peesefKece kees yesefmeke Fbef[kesj De@eese kes peefjS efveOee&efjle (keJeebefHeeF&) efkeee
peelee nw~ efveeeceke efjHeesefie keer efJeemeveerelee leLee meceeesefelelee eeeueeW Hej
Heefj#eCe efkeee nw~
yeQke peesefKece eyebOeve ceW meJeexlke= HeefleeeW kees DeHeveelee nw~ peesefKece eyebOeve
mebyebOeer keee&, keejesyeej Heefjeeueve peesefKece eyebOekeeW keer meefceefle (yeerDeesDeejSce)
153
on monthly basis and Short Term Dynamic Liquidity statement on a

fortnightly basis and reported to ALCO. Structural liquidity of
international operations is being done on a quarterly basis at the
corporate level.
The results of the Quarterly study on Stress Testing and Impact on
Economic Value of Equity is reported to ALCO. Trading book position
Duration and VaR is reported daily to Top Management.
(iv) Policies for hedging and / or mitigating risk.
Detailed policies are operational for Asset Liability Management and
Market Risk Management, which deal in detail the various strategies
and processes for monitoring Market Risk.
B: Bank Swadesi (Subsidiary)
The Market risk impact for the bank is negligible. Bank Swadesi is
exempted for Market Risk as its transaction is below USD 2 Mn as
per Regulations
Quantitative disclosures
(b) The capital requirements for:
interest rate risk:
Rs. 655.54 Crores
equity position risk: and
Rs. 173.65 Crores
foreign exchange risk:
Rs.
14.48 Crores
Table DF-9
Operational risk
In addition to the general qualitative disclosure requirement, the

approach (es) for operational risk capital assessment for which the
bank qualifies.
A: BANK OF INDIA
The Bank assesses and identifies operational risks inherent in all the
material products, processes and systems under different Lines of
Business on ongoing basis. All new products, activities and systems
are being routed through Committee on Operational Risk Management
(CORM). The Loss Data analysis is done on half yearly basis to
assess the high-risk prone product and business lines and adopt
mitigating measures.
The Board after clearance by the Risk Management Committee of
Directors (RCom) decides on policies on Operational Risk
Management. Down below is the CORM headed by Executive
Director. The Chief Risk Officer implements the directives of R.Com
and overseas day-to-day Operational Risk Management. The
committee of Business Operational Risk Managers (BORM) and
Risk Management Specialists gives feedback on the Risk and Selfassessment, Key Risk Indicators, mapping of products to Business
Lines, etc.
Risk reporting in the form of Fraud Analysis, Loss Data Analysis and
Impact Frequency Analysis is done to R.Com. Risk related reporting
on Housekeeping matters, Reconciliation etc. is done to CORM
periodically. Fraud and related reporting is done to Audit Committee
of Board. Operational Risk is quantified through Basic Indicator
Approach. The regulatory reporting is tested on reliability and
timeliness parameters.
Bank adopts best practices in Risk Management. Risk Management
function works in close coordination with the committee of Business
leLee peesefKece eyebOeve efJeMes<e%e leLee efvejer#eCe SJeb uesKee Hejer#ee keee& kes esme
mecevJee mes neslee nw, pees peesefKece DeeOeeefjle uesKee Hejer#ee kee Deeeespeve kejlee nw,
Fmekes Deefleefjkele peesefKece kees kece efkeee pee mekelee nw leLee efveeb$eke GHeee efkeS
pee mekelesW nw~
yeer. yeQke mJeosMeer (meneeke kebHeveer)
yeQke Heefjeeueve peesefKece eyebOeve nsleg meJeexlke= Heefle DeHeveelee nw, pewmes efke [eter
kee He=LekekekejCe, eefMe#eCe, efveefele He mes DeefOekeefLele keee&eCeeueer Deeefo.
cee$eelceke ekeve DeHesef#ele veneR
leeefuekee [erSHe-10
yeQefkebie yener ceW yeepe Hej peesefKece (DeeF&DeejDeejyeeryeer)
iegCeelceke ekeve
(ke) meeOeejCe iegCeelceke ekeve DeHes#ee ceW DeeF&DeejDeejyeeryeer Deewj ecegKe OeejCeeDees
kes $eCe Yegieleeve Deewj De-HeefjHekeJe pecee kee Heefjeeueve mebyebOeer OeejCeeDeeW kee
mJeHe leLee DeeF&DeejDeejyeeryeer ceeHeebkeve keer efekeJeWmeer Meeefceue nw~
S. yeQke Dee@H]e Fbef[ee
yeweEkeie yener cessW yeepe oj peesefKece keer Deece leewj Hej efleceener DeeOeej Hej ieCevee keer
peeleer nw~ yeQeEkeie yener ceW HeefjHekeJelee nsleg Oeeefjle (SeerSce) mebefJeYeeie ceW OeejCe
efkeS meYeer Deefece Deewj efveJesMe meeqcceefuele nwb ~
keee&veerefle Deewj eCeeefueeeB / mebjevee Deewj mebieve / peesefKece efjHeesefie mebyebOeer
JeeeqHle Deewj mJeHe / veerefleeeW Deeefo Jener nw pees syeue [erSHe-8 kes lenle efjHees& keer
ieF& nbw~
DeeF&DeejDeejyeeryeer cespejceW keer eCeeueer Deewj ecegKe OeejCeeSB efvecveevegmeej nbw ;
DeefeceeW leLee pecee jeefMeeeW (pees yeQke kee 85 % keejesyeej keJej kejleer nbw) keer Mes<e
HeefjHekeJelee Hej vesJeke& keer MeeKeeDeeW mes eeHle ceeefmeke metevee kes DeeOeej Hej
efJeefYeVe mecee yekes kes meeLe yeepe oj mebJesoveMeerue Deewj efJeefYeVe DeeefmleeeW Je
oseleeDeeW keer Mes<e HeefjHekeJelee kees Oeeve ceW uesles ngS mebJesoveMeeruelee efJeJejCe leweej
efkeee peelee nw~
eleske Deeefmle SJeb oselee keer DeJeefOe, eleske eF&ce yekes kes ceOeeEyeog kees
HeefjHekeJelee efoveebke kes He ceW SJeb Deewmele eeeqHle kees ketHeve kes He ceW leLee YegveeF&
eeespeve kes efueS yeepeej oj kees ueskej Heefjeeefuele keer peeleer nw~ efveJesMeeW kes efueS,
JeemleefJeke DeJeefOe ueer peeleer nw, pewmee efke [ee mebHetCe& yeewjeW meefnle GHeueyOe jnlee
nw~ efveJesMeeW kes mebyebOe ceW Fme eeesie kes efueS SSHeSme SJeb SeSHeer mebefJeYeeieeW kees
Deueie jKee peelee nw, pewmee efke yeQefkeie yener ceW DeeF& Deej Deej Hej Oeeve keWefle
efkeee peelee nw~
Gkele kes GHeeesie mes, eleske yekes kes efueS oseleeDeeW Deewj DeeefmleeeW keer DeeMeesefOele
DeJeefOe Heefjkeefuele keer peeleer nw Deewj yeepe oj ceW 1 % mes HeefjJele&ve kes efueS Gvekes
cetue Hej FbHe@ke ceevee peelee nw~ GmeceW pees[kej efveJeue efmLeefle Heefjkeefuele keer peeleer
nw leeefke en megefveefele efkeee pee mekes efke cetue ceW mekeejelceke Je=ef nw ee DeveLee
OeejCeeSB
eF&ce yekes Deewj mecemle DeeefmleeeW kes efueS yeepe oj meYeer meceeve He mes eeefuele
neslee nw~
ceebie pecee jeefMeeeW yeele leLee eeuet kes meboYe& ceW Fmes Yeejleere efjpeJe& yeQke efoMeeefveoxMeeW
kes DevegmejCe ceW leveeJe Hejer#eCe Hej efJeYeeefpele efkeee peelee nw~
Deece leewj Hej, yeQke DeeF&DeejDeejyeeryeer keer ieCevee kejles mecee ketHeve oj / YegveeF&
oj kee eeve / HeefjHekeJelee leejerKe kes He ceW eleske eF&ce yekes kes ceOeeEyeot kees
uesvee Deeefo meefnle efjpeJe& yeQke kes leveeJe Hejer#ee mebyebPeer efoMeeefveoxMeeW kee Heeueve
kejlee nw~
HeerSueDeej DeefeceeW kes Hegvece&tue efveOee&jCe kees 6 ceen mes 1 Je<e& kes yekes ceW efueee
ieee nw~
yeer. yeQke mJeosMeer (meneeke kebHeveer)
efJeeceeve efJeefvecee kes DevegmejCe ceW yeQke mJeosMeer kees DeeF&DeejDeejyeeryeer ekeve keer
Operational Risk Managers (BORM) and Risk Management

Specialists and Inspection and Audit function who conduct Risk Based
Audit which also helps in putting in place additional risk mitigation
and control measures.
Bank adopts best practices in operational risk management, like
segregation of duties, trainings, clear laid down procedures etc
Quantitative Disclosure: Not Required
Table DF-10
Interest rate risk in the banking book (IRRBB)
(a) The general qualitative disclosure requirement, including the nature
of IRRBB and key assumptions, including assumptions regarding
loan prepayments and behaviour of non-maturity deposits, and
frequency of IRRBB measurement.
A: BANK OF INDIA
Interest Rate Risk in banking book is calculated generally on a quarterly
basis. Banking book includes all advances and investments held in
Held to Maturity (HTM) portfolio.
The strategies & processes /structure & organization / scope and
nature of risk reporting / policies etc are the same as reported under
Table DF - 8.
The methodology and key assumptions made in the IRRBB
measurement are as follows
Based on monthly information from networked branches on the

residual maturity of the advances and the deposits covering around
85% of banks business, Interest Rate Sensitivity statement is prepared
with various time buckets, having regard to the rate sensitivity as well
as residual maturity of different assets and liabilities.
The duration for each asset and liability is arrived at taking the midpoint
of each time bucket as the maturity date and the average yield as
coupon and taking the market rate for discounting purpose. For
investments, the actual duration is taken, as data is available with full
particulars. In respect of investments, the AFS and HFT portfolios
are excluded for this exercise as the focus is on IRR in the Banking
Book.
Using the above, Modified duration of liabilities and assets for each
bucket is calculated and the impact on their value for a change in
interest rate by 1% is reckoned By adding up, the net position is
arrived at to determine as to whether there will be a positive increase
in the value or otherwise.
Assumptions:
The interest rate moves uniformly across all time buckets and for all
assets.In respect of demand deposits savings and current the same
are distributed as per the RBI guidelines on stress testing.
Generally the bank follows RBI guidelines on stress testing while
calculating the IRRBB including selection of coupon rate / discount
rate / taking midpoint of each time bucket as the maturity date etc.
Repricing of PLR advances has been taken in the 6 months to 1-year
bucket.
154
In terms of present Regulation Bank Swadesi does not require IRRBB
DeeJeMekelee veneR nw~ yeQke Dee@He Fb[esvesefMeee Fmes YeefJe<e ceW Meg kej mekelee nw
keeeWefke Jen efHeueneue Gmekes eYeeJe kee DeOeeve kej jne nw~
disclosures. Bank of Indonesia may introduce it in future as it is

currently making an impact study.
cee$eelceke ekeve
(Ke) Depe&veeW Deewj DeeefLe&ke cetue (DeLeJee eyebOeve eje eegkele mebyeb GHeee) ceW Je=ef
(Nneme), GOJe&cegKeer ee DeOeescegKeer oj kes efueS DeeIeele DeeF&DeejDeejyeeryeer ceeHeves kes
efueS eyebOeve keer eCeeueer kes Devegmeej cege (peneB kegue HeCeeJele& kes 5 eefleMele mes
DeefOeke HeCeeJele& neslee nw) eje efJeYeeefpele neslee nw~
(b) The increase (decline) in earnings and economic value (or relevant
measure used by management) for upward and downward rate shocks
according to managements method for measuring IRRBB, broken
down by currency (where the turnover is more than 5 per cent of the
total turnover).
yeQefkeie yener ceW yeepe oj
INTEREST RATE IN BANKING BOOK
kegue
1.
2.
peesefKece Hej Depe&ve

(Metve)
1 Je<e& kes efueS 0.50 %
HeefjJele&ve Hej
peesefKece Hej F&eqkeJeer kee
DeeefLe&ke cetue
200 yesefmeke Hee@F Mee@ke
lee kes He ceW FeqkeJeer
cetue ceW keceer
%
efpemeceW mes, etSme[er ceW

(peneB HeCeeJele& kegue
HeCeeJele& kes 5 % mes
DeefOeke nw~)
Total
Of which in USD
(where turnover is
more than 5% of
total turnover)
Rs. 124.11 crores
Rs. 0.67 crores
200 basis point shock
Rs. 379.21 crores
Rs.32.98 crores
Drop in equity value
2.08
0.18
1. Earnings At
Risk (NII)
. 124.11 kejes[
. 0.67 kejes[
At 0.50% change
for 1 year
2. Economic Value of
Equity at Risk
. 379.21 kejes[
. 32.98 kejes[
2.08
0.18
in %age terms
155
nceeje o=ef<keesCe
kebHeefveeeW, ceOece esCeer JeeHeeefjeeW Deewj otjojepe kes ess
Deece eenkeeW kee ceveHemebo yeQke yevevee, ess JeeHeeefjeeW, eeceerCe
yeepeejeW Deewj meeceeve yeepeej kees ueeiele eYeeJeer efJekeemeceeve
yebwefkebie eoeve kejvee~
nceeje ue#e
Our Vision:
to become the bank of choice for corporates,
medium business and upmarket retail customers
and to provide cost effective developmental
banking for small business, mass market and rural
markets.
meJe&es< Deewj JeeJeneefjke yeQeEkeie Yetceb[ueere yeepeejeW ceW eoeve kejves

kes efueS Ske efJekeeme yeQke keer Yetefcekee efveYeeles ngS ueeiele
eYeeJeer Deewj oeefelJeHetCe& mesJeeSb eoeve kejvee Deewj Ssmee kejles ngS nceejs
Hetbpeer efveJesMekeeW keer DeHes#eeDeeW kees Hetje kejvee~
Our Mission:
to provide superior, proactive banking service to
niche markets globally, while providing costeffective, responsive service to others in our role as
a development bank, and in so doing, meet the
requirements of our stakeholders.
iegCeJeee veerefle
Our Quality Policy:
nce, yeQke Dee.@He Fbef[ee kees Hemeboeroe yeQke yeveeves nsleg DeHeves eenkeeW
Deewj mebj#ekeeW kees, Glke=<, JeJenee&, veJeesvces<e, DeleeOegefveke
yeQeEkeie mesJeeSb lelHejlee Deewj Meeueervelee mes eoeve kejves kes efueS
JeeveyeOo nQ ~
We, at Bank of India, are committed to become the

Bank of Choice by providing SUPERIOR, PROACTIVE, INNOVATIVE, STATE OF THE ART
Banking Services with an attitude of Care and
Concern for the Customers and Patrons.
HeOeeve keeee&uee mej neGme, meer-5, `peer' yuee@ke, yeebe-keguee& mebkegue, yeebe (HetJe&), cegbyeF& - 400 051.
Hejes#eer Heece&
(MesejOeejke eje Yeje Deewj nmlee#ej efkeee peeS)
[er Heer DeeF& [er ......................................
Hevvee ke. ................................
ieenke DeeF& [er ke. .................................
(eefo [erces ve efkeee ieee nes)
(eefo [erces efkeee ieee nes)
ceQ/nce ................................................................................................................ efveJeemeer ......................................... efpeuee
................................................. jepe .................................................................................. yeQke Dee@]He Fbef[ee kee/kes esejOeejke
ntb/nQ Deewj ceQ/nce Sleeje eer./eerceleer ..............................................................................................................................kees ee ve nesves
Hej eer/eerceleer............................................................................... efveJeemeer .................................................................................
efpeuee ............................................................................ jepe ................................................................. kees cesjs/nceejs efueS leLee
cesjer/nceejer Deesj mes efoveebke 11 peg}eF& 2009 ceW Deeeesefpele yeQke Dee@]He Fbef[ee kes esejOeejkeeW keer yewke ces Deewj mebyebefOele yewke kes mLeieve keer efmLeefle ceW celeoeve kes
ef}S Hejes#eer kes He ceW efveegkele kejlee ntb/kejles nQ~
ceen ........................................keer................................... 2009 kees nmlee#eefjle
Hejes#eer kes nmlee#ej ..................................................................
veece ................................................................................
jmeeroer efke
Helee ................................................................................
.........................................................
HeLece/Skecee$e esejOeejke kes nmlee#ej
Hejes#eer Heece& Hej nmlee#ej kejves Deewj Fmes pecee kejves mebyebOeer Devegose
keesF& Hejes#eer efueKele leye leke JewOe veneR ceeveer peeesieer peye leke efke Jen,
ke. Skecee$e - esejOeejke Jeefkele kes ceeceues ceW esejOeejke eje ee Gvekes eje ef}efKele ceW efJeefOeJele HeeefOeke=le De@veea eje nmlee#eefjle veneR nesieer~
Ke. mebegkele OeejkeeW kes ceeceues ceW en jefpemj ceW ope& HeLece esej Oeejke eje ee Gvekes eje efueefKele He ceW efJeefOeJele HeeefOeke=le De@veea eje nmlee#eefjle veneR neW~
ie. efveieefcele efvekeee kes ceeceues ceW efueefKele He ceW efJeefOeJele HeeefOeke=le DeefOekeejer ee De@veea eje nmlee#eefjle veneR nesieer~
2. Hejes#eer-efueKele efkemeer esejOeejke eje Heee&Hle He mes nmlee#eefjle nesveer eeefnS efkevleg eefo efkemeer keejCeJee esejOeejke DeHevee veece efueKeves ceW DemeceLe& nw Deewj Gvekes Debiets
kee efveeeve JeneB ueiee nw lees Jen efveeeve veeeOeere, ceefpem^, yeercee jefpemêj ee GHe-jefpemêj ee efkemeer Deve mejkeejer jepeHeef$ele DeefOekeejer ee yeQke Dee@]He Fbef[ee kes efkemeer
DeefOekeejer eje mee#ebefkele (Desms[) nesvee eeefnS~
3. keesF& Yeer Hejes#eer leye leke JewOe veneR nesiee peye leke Gme Hej efJeefOeJele jmeeroer efke ve ueiee nes Deewj Gmes efvecveefueefKele Heles Hej Jeeef<e&ke Deece yewke keer leejerKe mes kece mes kece
eej efove Henues pecee veneR kejeee ieee nes~ Gmekes meeLe Gme Hee@Jej Dee@]He Deveea ee Deve HeeefOekeej (eefo keesF& nes) efpemekes lenle Gmes nmlee#eefjle efkeee ieee nes ee Gme Hee@Jej
Dee@]He Deveea keer Heefle ee Deve HeeefOekeej kees yeQke ceW Henues pecee Deewj Hebpeerke=le ve efkeee ieee nes~ Helee : yeQke Dee@]He Fbef[ee, esej efJeYeeie, HeOeeve keeee&uee, mej neGme, meer5, `peer' yuee@ke, yeebe-keguee& mebkegue, yeebe (HetJe&), cegbyeF& - 400 051.
4. yeQke kes Heeme pecee keer ieeer Hejes#eer keer efueKele DeHeeflemebnjCeere leLee Debeflece nesieer~
5. efJekeuHe ceW oes JeefkeleeeW kes He#e ceW Heoe Hejes#eer keer efueKele kes ceeceues ceW Ske mes DeefOeke Heece& efve<Heeefole veneR efkeee peeSiee~
6. Hejes#eer keer efueKele kees efve<Heeefole kejves Jeeues esejOeejke Jeeef<e&ke Deece yewke ceW Jeefkeleiele He mes celeoeve kejves kes nkeoej veneR neWies~
7. efkemeer Yeer Ssmes Jeefkele kees efJeefOeJele HeeefOeke=le HeefleefveefOe DeLeJee Hejes#eer kes He ceW efveegkele veneR efkeee peeSiee pees yeQke Dee@]He Fbef[ee kee DeefOekeejer DeLeJee kece&eejer nes~
1.
157
Bank of India
Head Office: : Star House, C-5, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051.
PROXY FORM
(To be filled by the shareholders)
DP ID ............................................
Folio No. .........................................
Client ID ..............................................
(if not dematerialised)
(if dematerialised)
I/We, ...................................................................................................... resident of ........................................................................ in the district of

.............................................................................. in the State of ......................................................... being a shareholder/shareholders of Bank of India,
hereby appoint Shri/Smt ..................................................................... resident of .................................................. in the district of
.................................................... in the State of................................................................. or failing him/her, Shri/Smt. .......................................................
resident of ............................................. in the district of .................................. in the State of .............................................. as my/our proxy to vote for me/
us and on my/our behalf at the Meeting of the Shareholders of Bank of India to be held on the 11th July, 2009 and at any adjournment thereof.
Signed this .......................................................day of .................... 2009.
Signature of Proxy....................................................................................
Name : .....................................................................................................
Revenue
Stamp
Address : ................................................................................................
............................................................................
Signature of first named/sole shareholder
INSTRUCTIONS FOR SIGNING AND LODGING THE PROXY FORM
1. No instrument of proxy shall be valid unless,
a) in the case of an individual shareholder, it is signed by him/her attorney, duly authorised in writing.
b) in the case of joint holders, it is signed by the shareholder first named in the register or his/her attorney, duly authorised in writing.
c) in the case of a body corporate signed by its officer or an attorney, duly authorised in writing.
2. An instrument of proxy shall be sufficiently signed by any shareholder, who is, for any reason, unable to write his/her name, if his/her mark is
affixed thereto and attested by a Judge, Magistrate, Registrar or Sub-Registrar of Assurance or other Government Gazetted Officer or an Officer of
Bank of India.
3. No proxy shall be valid unless it is duly stamped and deposited at the following address not less than FOUR DAYS before the date of the Annual
General Meeting, together with the power of attorney or other authority (if any) under which it is signed or a copy of that power of attorney or other
authority certified as a true copy by a Notary Public or a Magistrate, unless such a power of attorney or the other authority is previously deposited
and registered with the Bank at Bank of India, Share Department, Head Office: Star House, C-5, G Block, Bandra-Kurla Complex, Bandra (East),
Mumbai - 400 051.
4. An instrument of proxy deposited with the Bank shall be irrevocable and final.
5. In the case of an instrument of proxy granted in favour of two grantees in the alternative, not more than one form shall be executed.
6. The shareholder who has executed an instrument of proxy shall not be entitled to vote in person at the Annual General Meeting.
7.
No person shall be appointed as duly authorised representative or a proxy who is an officer or an employee of the Bank.
158

BANK OF INDIA
Jeeef<e&ke Deece yewke nsleg GHeefmLeefle Heeea men eJesMe-He$e

efoveebke 11 pegueeF&, 2009, eele: 11 yepes
yeQke Dee@]He Fbef[ee Dee@ef[esefjece, mej neGme, yeebe keguee& kee@cHueskeme, cegbyeF& - 400 051
ATTENDANCE SLIP-CUM -ENTRY PASS FOR
ANNUAL GENERAL MEETING
Date:- 11th July, 2009, Time 11.00 a.m.
Bank of India Auditorium Star House, Bandra Kurla Complex, Mumbai - 400 051
GHeefmLeefle He$e
(HeJese kes mecee pecee kejves nsleg)
ATTENDANCE SLIP
(To be surrendered at the time of entry)
Hevvee ke. / ieenke DeeF&[er
esejeW keer mebKee
Folio No./Client ID
No. of shares
.........................................................................................
GHeefmLele esejOeejke/Hejes#eer/HeefleefveefOe kes nmlee#ej
Signature of the Shareholder/ Proxy/Representative present
HeJese He$e
ENTRY PASS
Hevvee ke. / ieenke DeeF&[er
kece. mebKee
esejeW keer mebKee
Folio No./Client ID
Sr. No.
No. of Shares
yewke ne@ue ceW HeJese kes efueS esejOeejkeeW/Hejesef#eeeW/HeefleefveefOeeeW mes DevegjesOe nw efke Jes Fme GHeefmLeefle He$eke men HeJese-He$e kees efJeefOeJele nmlee#ej kejkes Hemlegle kejW~ HeJese-He$e Jeeuee Yeeie
esejOeejkeeW/Hejesef#eeeW/HeefleefveefOeeeW kees ueewe efoee peeesiee efpemes GvnW yewke meceeHle nesves leke DeHeves Heeme jKevee eeefnS~ efHej Yeer eefo DeeJeeke mecePee ieee lees HeJese kes yeejs ceW efHej
mes meleeHeve/peebe keer pee mekeleer nw~ efkemeer Yeer neuele ceW yewke ne@ue ceW HeJese kes efueS GHeefmLeefle He$e keer keesF& otmejer Heefle peejer veneR keer peeesieer~
Shareholders / proxy holders / representatives are requested to produce this Attendance slip-cum-Entry pass duly signed, for admission to the meeting
hall. The Entry pass portion will be handed back to the shareholders/proxy holders/representatives, who should retain it till the conclusion of the
meeting. The admission may, however, be subject to further verification/checks, as may be deemed necessary. Under no circumstances, will any
duplicate Attendance slip-cum-Entry pass be issued at the entrance to the meeting hall.
HeMeuesKe yewke kes oewjeve keesF& GHenej/GHenej ketHeve veneR yeebs peeeWies~
PS: No gifts/gift coupons will be distributed at the meeting.
159
NOTES
160

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yeQke Dee@]He Fbef[ee BANK OF INDIA

| Jeeef<e&ke efjHees& | Annual Report | 2008-2009

DeOe#e SJeb eyebOe efveosMeke kee JekeleJe

CHAIRMAN & MANAGING DIRECTORS STATEMENT

It is indeed a privilege to present the Annual Report of your great

ngS cegPes neefo&ke emeVelee nes jner nw~

institution for the year ended 31st March 2009.

economy since the great depression of thirties. The financial

market turbulence, which originated in the U.S., quickly spread

to advanced economies. As can be expected in the era of

globalization, the after effects gradually engulfed the rest of the

manufacturing world; India being no exception. The industrialized

countries faced mammoth economic downturn with sharpest

decline in GDP growth witnessed since 30s, crippled industrial

activity, unprecedented job losses, falling inflation indicative of

deflationary pressure, sharp fall in commodity prices and shrinkage

US, UK and Japan did very little to boost market sentiments.

These developments changed the complexion of financial markets

ceW Lees[e-yengle FpeeHee kej mekee~

in United States and Europe and the governments and central

banks had to step in with massive rescue packages, involving

strong macroeconomic policy measures, to support the crumbling

global financial institutions and also to infuse confidence, which

was a major casualty, and one of the important factors precipitating

exceptionally uncertain, with risk weighted to the downside.

Indian economy was impacted mainly on account of reversal of

lead sectors like textile, real-estate, infrastructure, aviation,

automobile, housing and information technology. However, it is

Geesie, mLeeJej mebHeoe, yegefveeeoer megefJeOeeSb, efJeceeveve, Dee@esceesyeeFue, DeeJeeme leLee

pertinent to mention here that unlike the developed economies,

where the problems started in financial sector and spread to real

sector, in India, the problems started in real sector and spread to

the severity of impact of economic meltdown on the Indian

proactive measures to contain the fallout of global crises on the

yeQke Dee@]He Fbef[ee BANK OF INDIA

| Jeeef<e&ke efjHees& | Annual Report | 2008-2009

Indian economy. These included both fiscal and monetary

measures aimed at ensuring adequate liquidity in the system,

lowering interest rates, specific steps to help industry sectors

affected by the downturn, assisting export sector and measures

and rationalization of duties.

08 and maintaining an average growth of 8.7 per cent for the

period 2003-04 to 2007-08, the Indian economy witnessed

deceleration in growth encompassing all sectors during the year

inflation, which was a matter of deep concern at 12.63 per cent in

August 2008, brought apprehension of disinflation when it fell to

cetueeme oMee&ee ieee~

stock market value depleted by approximately 38 per cent and

Because of its linkages with the Global economy, the revival in

the Indian economy will be driven largely by easing of financial

strains in the mature markets. Whereas good monsoon and revival

of rural economy will definitely hasten recovery in the post

election period, positive capital inflows and improved sentiments

adequate liquidity the economic recovery will be demand driven,

both in domestic and export fronts.

I am extremely happy to report that in the midst of all adversities,

your Bank completed yet another year of accomplishments of the

eefleMele) keer Devegketuelee meefnle .

highest order. Global business has reached Rs.334,440 crore (26.3

per cent growth on y-o-y basis), consisting of total Deposits of

Rs.189,708 crore (26.5 per cent growth) and gross Credit of

Rs.144,732 crore (26.2 per cent). In domestic operation, your Bank

has performed above the system growth, thereby increasing its