Jay Shah

2352 Islington avenue

Toronto, ON M9W 3X3
647-909-8417
jay_shah7516@yahoo.in

RESUME

Education
Humber Institute of Technology & Advanced Learning
Toronto, ON
Hotel & Restaurant Management Program

Sept. 2014- Present

Gujarat University India

June 2009- April 2013

Bachelors of commerce.
Employment (Experience)
Humber Institute of Technology & Advanced Learning
Toronto, ON

Jan 2015 till date

The Humber Room

Held a variety of roles while learning fine dining standards in this 100 seat, student run
bistro. Served a wide range of guests including students, instructors, senior
administrators and local business leaders. Duties included:

Greeting guests
Ensuring overall guest satisfaction
Recommending food and wine pairings

Tim Hortons
Toronto, ON
Crew member

Greet customers
Take customers coffee and food orders
Baking
Providing great customer service

Dec 2014 till date

Jay Shah

Amaya express
Toronto, ON

2352 Islington avenue

Toronto, ON M9W 3X3
647-909-8417
jay_shah7516@yahoo.in

Aug 2014 Dec 2014

Food and beverage server

Greeting guest and offering different items on the menu

Provide any information regarding the items on the menu

Create orders on the line pass it on to the cashier

Various cleaning duties end of every shift

Report to supervisor and manager of the store before the shift for weekly goals

Doing cashier's job as and when scheduled.

Awards & Certifications

Customer service Excellence certificated by OTEC

Dec 2014

Jay Shah

2352 Islington avenue

Toronto, ON M9W 3X3
647-909-8417
jay_shah7516@yahoo.in

References
Frank Mastromattei
Instructor
Humber Room- Toronto, ON
416-660-8000

frank.mastromattei@humber.ca

Mr. Mastromattei is my instructor in Humber Room.

Abhi Singh
Restaurant Manager
Tim Hortons Toronto, ON
647-770-2429

abhi_singh@timhortons.ca

Mr. Singh is my manager at Tim Hortons

Anup Joshi
Store Manager
Amaya Express Toronto, ON
416-574-3304

anup@ajngroup.ca

Mr. joshi was my manager at Amaya Express.