HOW TO CONNECT TO THE

ELECTRONIC PREMIUM REPORTING SYSTEM WEBSITE

Secure Socket Layer is a protocol designed to enable application to transmit information back and forth
securely. Some applications that are configured to run SSL include web browsers like Internet Explorer,
Google Chrome and Firefox. These programs are automatically able to receive SSL connections.
The online applications of Philhealth like the Electronic Premium Reporting System (EPRS) use this kind of
protocol to secure the connections that are coming from outside the PhilHealth (PHIC) network. In order to
establish a secure SSL connection, however, the application must first have an encryption key assigned to it
by a Certification Authority in the form of a Certificate. Once the application has a unique key of its own, a
secure connection using the SSL protocol can be established.
PhilHealth shall provide the Certificates (Root and Client Certificate) with network user account in order to
have a secure access to EPRS website and to also identify if the user who is trying to access the website is
authorized. PHILHEALTH shall email the Certificates and network user accounts to all EPRS website users.
The Certificates should be installed to the web browser that the user will use and provide the requested
network user account to login and access the website.
Please be informed, however, that the network user accounts will be valid for one year only upon issuance. It
is advised, therefore, that to avoid service interruption, PHILHEALTH should be informed of the intention
of the user to renew their network user accounts before the one year expiration. Once the account is
renewed, the Network Group, Information Technology Management Department (ITMD) of

PHILHEALTH should be informed of the said renewal through email address

network@philhealth.gov.ph as a requisite to the extension of the validity of the network user
account.
As for the client certificate, this will also have a validity period (please check Annex A on how to check
validity of a client certificate). If the user encounters expiration on the client certificate, it should
coordinate PHILHEALTH to send the new client certificate.
Guidelines on How to Connect to the EPRS website.
I.

The following are the basic requirements to connect to the EPRS Website:
1.
2.
3.
4.
5.
6.

A Computer
An Internet Connection
Web Browser with SSL Certificates (root and client certificate) issued by PHILHEALTH
A password to access the client certificate
A username and password (network user account) to be able to access the website
A username and password (EPRS user account) to be able to access the EPRS application system

II. Below are steps on how to install the root and client certificate and how to connect to EPRS website
using Internet Explorer, Google Chrome and Firefox.
NOTE: For existing users, before you install the new EPRS Certificate. Please remove any
existing EPRS certificate on your browser. Go to Annex B on how to delete an existing client
certificate.
The digital certificates for EPRS is stored in the EPRS Certificate.zip file. Please
extract/unzip the file before you begin.

A. INTERNET EXPLORER (recommended version should be at least 7.0 or higher)

1. Open your Internet Explorer. Go to Tools then click Internet Options. The Internet
Option window will appear.

2. Click the Content tab then click on the Certificates button.

3. Certificates window will appear. Click on the Import button.

4. The Certificate Import Wizard will appear. Click on Next.

5. Specify the file you want to import by clicking on the Browse button. Select EPRS
Certificate.pfx file, which is the Client Certificate to be used by the browser. Then click
Open.

NOTE: The EPRS Certificate.pfx client certificate shall be given through email by
PhilHealth, you must download and save in your computer.
6. Once the certificate is specified, click on Next.

7. Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through email by Philhealth.
8. Certificate should be stored at the Personal folder. Click Browse button then select
Personal on the list. Then click OK.

9. Click Next.

10. Click Finish.

11. Click OK.

12. You have now successfully installed the client certificate. Now, we need to install the root
certificate by again clicking on Certificates button.

13. Certificates window will appear. Select Trusted Root Certification Authorities tab then
click on the Import button.

14. The Certificate Import Wizard will appear. Click on Next.

15. Specify the file you want to import by clicking on the Browse button. Select
publicrootca.cer file, which is the Root Certificate to be used by the browser. Then click
Open.

NOTE: The publicrootca.cer root certificate shall be given through email by Philhealth, you
must download and save in your computer.

16. Select Trusted Root Certification Authorities store where the certificate will be placed by
clicking on the Browse button. Click OK then click on Next.

17. Click Finish. You have now successfully installed the root certificate. If any security warning
window will appear, just click Yes.

18. Click OK.

19. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the

address bar. If a pop-up window will appear asking what digital certificate to use, please choose
EPRS Client as the digital certificate to be used. Click OK.

20. You may now use the EPRS website. Please provide your EPRS username and password to login
provided in the email during account registration.

B. MOZILLA FIREFOX
1. Open your Firefox web browser. Go to Tools then click on Options.

For users using FireFox 5.0, Click the FireFox tab located on the upper left of the screen
then select Options, then Click on Options

2. The Options window will appear. Click on Advanced then click on Encryption tab.
Click View Certificates button.

3. The Certificate Manager window will appear. Click on Your Certificates tab to install the
client certificate then click on Import button.

4. Specify the file you want to import. Select EPRS Certificate.pfx file. Then click Open.

NOTE: The EPRS certificate.pfx client certificate shall be given through email by
Philhealth, you must download and save in your computer.
5. Enter the password at the textbox provided then click OK.

NOTE: The client certificate password shall be given through email by PhilHealth.
6. Click OK. You have successfully installed the client certificate.

7. Now, we have to install the root certificate. For the installation of the root certificate, open the
Certificate Manager window then click on the Authorities tab then click on the Import
button.

8. Select publicrootca.cer root certificate then Click Open.

NOTE: The publicrootca.cer root certificate shall be given through email by PhilHealth,
you must download and save in your computer.
9. Select all the checkbox then click OK.

10. The certificate has been imported and installed. Click OK.

11. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the

address bar. If the User Identification Request window will appear, choose the certificate
with CN=EPRS Client then click OK.

12. You may now use the EPRS website. Please provide your EPRS username and password to login
which emailed during EPRS registration and activation.

C. GOOGLE CHROME
1. Open your Google Chrome browser. Go to Wrench Menu icon then click Settings. Setting
page will appear.

2. Click Show advanced settings below the page.

3. Look for HTTPS/SSL then click on Manage certificates button.

4.

Certificates window will appear. Click on the Import button.

5.

The Certificate Import Wizard will appear. Click on Next.

6. Specify the file you want to import by clicking on the Browse button.

7. Select EPRS Certificate.pfx file, which is the Client Certificate to be used by the browser.
Then click Open.

NOTE: The EPRS Certificate.pfx client certificate shall be given through email by
PhilHealth, you must download and save in your computer.

8. Once the certificate is specified, click on Next.

9.

Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through email by Philhealth.

10.

Certificate should be stored at the Personal folder. Click Browse button then select
Personal on the list. Then click OK. And then NEXT

11. Click Finish.

12. Click OK.

13. You have now successfully installed the client certificate. Now, we need to install the root
certificate by again clicking on Certificates button.

14. Certificates window will appear. Select Trusted Root Certification Authorities tab then
click on the Import button.

15. The Certificate Import Wizard will appear. Click on Next.

16.

Specify the file you want to import by clicking on the Browse button. Select
publicrootca.cer file, which is the Root Certificate to be used by the browser. Then click
Open.

NOTE: The publicrootca.cer root certificate shall be given through email by Philhealth, you
must download and save in your computer.
17. Select Trusted Root Certification Authorities store where the certificate will be placed by
clicking on the Browse button. Click OK then click on Next.

18.

Click Finish. You have now successfully installed the root certificate. If any security
warning window will appear, just click Yes.

19.

Click OK.

20. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the

address bar. If a pop-up window will appear asking what digital certificate to use, please choose
EPRS Client as the digital certificate to be used. Click OK.

ANNEX A: How to Check for the Validity of a Certificate

1. Open the Control Panel window by clicking on the Windows Logo or Start button
located at the lower left of the screen and click on Control Panel

2. Click on Internet Options.

3. The Internet Properties window will appear. Click on Content tab then click on
Certificates button.

4. Choose the certificate you want to view the details then click View button

5. The certificate details window will appear containing the validity period of the certificate.

ANNEX B: HOW TO DELETE EXISTING CLIENT CERTIFICATE

B.1

INTERNET EXPLORER (recommended version should be at least 7.0)

1. Open your Internet Explorer. Go to Tools then click Internet Options. The Internet
Option window will appear.

2. Click the Content tab then click on the Certificates button.

3. Certificates window will appear. Select the listed EPRS Certificate then click on the
Remove button.

4. A pop-up window will appear. Click Yes button.

5. You have now successfully removed your existing EPRS Certificate. You can now proceed in
installing the new EPRS Certificate.
B.2

FIREFOX
1. Open your Firefox web browser. Go to Tools then click on Options.

For users using FireFox 5.0, Click the FireFox tab located on the upper left of the screen
then select Options, then Click on Options

2. The Options window will appear. Click on Advanced then click on Encryption tab.
Click View Certificates button.

3. The Certificate Manager window will appear. Click on Your Certificates tab then
select the listed EPRS Certificate then click on Delete.

4. A pop-up window will appear. Click on OK.

5. You have now successfully removed your existing EPRS Certificate. You can now proceed in
installing the new EPRS Certificate.

B.3

GOOGLE CHROME
1. Click Show advanced settings below the page.

2. Look for HTTPS/SSL then click on Manage certificates button.

3. The Certificate window will appear. Click on Personal tab then select the listed
EPRS Certificate then click on Remove.

4. A pop-up window will appear. Click Yes button.

5. You have now successfully removed your existing EPRS Certificate. You can now
proceed in installing the new EPRS Certificate.