Total No.

of Pages:

5706

Register Number:
Name of the Candidate:

B.B.A. DEGREE EXAMINATION December 2014

(THIRD YEAR)
(PART III)

330/720. HUMAN RESOURCE MANAGEMENT

(Common for DD & B.B.A. CA)
Time: Three hours

Maximum: 100 marks

SECTION A

(10 2 = 20)

Answer any TEN questions

1.

Define Manpower Planning.

2.

What is recruitment?

3.

Write a note on apprenticeship training.

4.

What is psychological test?

5.

Mention the meaning of executive development programme.

6.

Define performance appraisal.

7.

State any four factors that determine the wage policy of an organisation.

8.

List out the various types of transfer.

9.

What are incentives?

10. Why do grievance arise?

11. State the objectives of discipline.
12. What is stress?

SECTION - B
Answer any FOUR questions
13.

Discuss the objectives of performance appraisal.

14.

Bring out the importance of training.

15.

What are the various types of interviews?

(4 10 = 40)

5706
16.

Discuss the various kinds of punishment.

17.

What are the merits and demerits of adopting seniority as the criterion for
promotion?
Explain the need for a trade union.

18.

SECTION - C

(2 20 = 40)

Answer any TWO questions

19.

Describe the various steps involved in manpower planning.

20.

Discuss the various methods of training.

21.

Enumerate the various types of incentive schemes.

22.

Explain the sources of conflict in a workplace.

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