Strongly

Disagree

Questions

1. I prefer making a purchase from internet than using local malls or

stores.
2. I can get the latest information from the Internet regarding different
products/services that is not available in the market.

Disagree Neutral

Agree

Strong
Agre

3. I have sufficient internet accessibility to shop online.

4. Online shopping is more convenient than in-store shopping.

5. Online shopping saves time over in-store shopping.

6. Online shopping allows me to shop anywhere and at any time.

7. It is safe to use a credit card while shopping on the Internet.

8. Online shopping provides me with the opportunity to get the products

delivered on specific date and time anywhere as required.

9. Products purchased through the Internet are with guaranteed quality.

10. Internet provides regular discounts and promotional offers to me.

11. Internet helps me avoid hassles of shopping in stores.

12. Cash on Delivery is a better way to pay while shopping on the Internet.

15. I continue shopping online despite facing problems on some occasions.

16. It is important for me to touch and feel certain products before I

purchase them. So I cannot buy them online.

17. I trust the delivery process of the shopping websites.

18. I do not shop online only because I do not own a credit card.

13. Sometimes, I can find products online which I may not find in
stores.
14. I have faced problems while shopping online.

Hi,
I am conducting a research on Consumer Perception towards Online Shopping as a part of my research. I request
you to spare a few minutes in answering the questions below. Do feel free to ask me for any clarifications or doubts.
Your responses would serve as a base to my research & would guide me in discovering important facts about the buying
process.
Thanks.

Name:
Gender:

Male / Female

Registration No:

Age:

Education:

Contact: