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Email:

Mr E Ribsskog Case ref: 551841


Flat 3
5 Leather Lane 15th February 2010
Liverpool
Merseyside
L2 2AE

Dear Mr Ribsskog

YOUR COMPLAINT ABOUT SCOTTISH POWER

We recently sent you a completed form to be signed, regarding your complaint about Scottish
Power.

It is now 21 days since we sent the form to you. If you wish the Ombudsman to consider your
complaint, please return the signed form within 7 days. If you do not return the signed form
within the next 7 days, your complaint will be closed.

If you have returned your form in the last few days please ignore this reminder.

Yours sincerely

Beverley Bremner
Enquiry Officer

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