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Daniel James Arbini Jr.

Objective

To obtain a long-term position with an established company.

Experience

Aug 2009 - Present BMW of Corpus Christi Corpus Christi, TX


Service Advisor
 Responsible for scheduling service work and selling additional needed services.
 Communicating with customers, technicians, parts personnel, warranty companies and vendors in
person and over telephone to ensure proper handling of each customer’s vehicle repairs.
 All phases of customer service.

Jan 2006 – Aug 2009 Champion Ford Mazda Corpus Christi, TX


Service Advisor
 Greet each customer promptly and courteously. Handle telephone calls.
 Keep track of special order parts and make appointments to have parts installed.
 Explain charges to customers and secure agreement before repairs.
 2007 Service Sales Champion of Year
 2007 Service CSI Champion of Year

Nov 2004- Jan 2006 Enterprise Rent-A-Car Corpus Christi, TX


Management Trainee
 Assist customers with all vehicle rental needs.
 Answer phones to secure business by setting appointments.
 Secure payment from renters or insurance companies
 Inspect vehicle upon rental and return to minimize loss

Education

June 2000 - 2003 Alamo Community College District San Antonio, TX

San Antonio Community College Northwest Vista

Basic course of study.

Del Mar College Corpus Christi, Texas

March 2008 – April 2008 Completed 4 week course and obtained Class A Texas CDL
References are available on request.

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