WANDA MCCABE

Chicago, IL 60639 (773) 771-2154 wanified@sbcglobal.net

PROFESSIONAL PROFILE
Self-motivated and results driven professional seeking to apply client relations and project management experience
to a progressive organization. Comfortable working both independently and as part of a team.
Managed overall client accounts and responsible for end-to-end customer satisfaction. Recognized for delivery of
excellent client service and the ability to position relationships with people at all levels of an organization. Worked
with client teams to define project roadmaps for individual accounts and coordinate plan implementation.
Background includes sales, account management, administration, team training, operations and office management.
Experienced in developing contract proposals, streamlining techniques to achieve organizational objectives, and
building collaborative relationships in a customer focused environment. Ability to thrive in a virtual environment
where teams are spread in multiple locations, as well as global partners.
Obtaining WSET (Wine & Spirit Educational Trust) Certifications.
WSET Certified Level 1 in Wine.
WSET Certified Level 2 Wine and Spirits.

PROFESSIONAL EXPERIENCE
SUNSET FOODS
Northbrook, Illinois (2015 Present)
Wine Events Coordinator/Wine Bar Management

On the Mark Demos, Premiere Tastings, Shall We Wine, Adult Beverage Solutions (Present)
Wine and Spirits Representative

DELL SOFTWARE
Account Manager

Buffalo Grove, Illinois and remote employee (2009 to 2014)

Managed accounts in multiple licensing sectors: higher education, state and local government, large enterprise, and
consumer/SMB. Communicated with clients and internal teams to define requirements and ensure contract
compliance. Leveraged resources and researched technical information to provide added value to customers.

Optimum revenue achieved in all sectors

Attended regular trainings to remain knowledgeable of applicable software
Trained incoming team members on procedures and applications
Received the Dell Bronze Award for exceptional performance

Dell LTG
Buffalo Grove, Illinois (2007 to 2009)
Senior Operations Specialist
Liaised with License Technologies Group (LTG) management and external publishers to streamline software
deployment and establish operational procedures for the Dell Download Store

Collaborated with IT Staff to automate data gathering procedures, resulting in a new process that reduced
order lag time by 128% and facilitated $4 million in profit growth annually
Streamlined operational techniques to better align strategies and procedures for Dell Partners in France and
India.
Saved $200K through a project which contested undisputed claims

MCCABE ASSOCIATES, INC. Chicago, Illinois (1990 to 2004)

Office Manager/Operations Manager
Provided administrative and operational support to the CEO, including: calendar management, travel coordination
and expense reporting. Managed a staff of administrative professionals; oversaw accounting and payroll; executed
reporting and data analysis; and maintained detailed minutes of meetings. Generated reports regarding procedural
compliance and handled sensitive and classified material.

Successfully prepared proposals and contracts for OHare expansion project, a multi-million dollar project
Prepared Quality Assurance (QA) auditing reports for post-construction evaluations

U.S ARMY CORP OF ENGINEERS, MIDDLE EAST DIVISION Riyadh, Saudi Arabia (1982 to 1985)

Administrative Assistant to Chief of Procurement & Supply Division

Administrative Assistant to Command Staff Ordinance Program
Assistant to Human Resources Division

EDUCATION
WILBUR WRIGHT COLLEGE, Chicago, Illinois
Courses in Business Administration

CERTIFICATES & MEMBERSHIPS

Member of the Professional Womens Network
Member of the Association of Executive and Administrative Professionals
American Wine Society
WSET Certified Level 1 in Wines
WSET Certified Level 2 Wine and Spirits
ADDITIONAL SKILLS

Proficient in Microsoft Office

Bilingual English/Polish
Legal Administrative Assistant Regas & Frezados
Paralegal Training Regas, Frezados & Harp

- Professional references promptly furnished upon request -