Hana Alkurdi

972-273-9750; alkurdi.hana@gmail.com
https://www.linkedin.com/in/hana-alkurdi-a8500793
EDUCATION
The University of Texas
May 2016
B.S. Business Administration
3.3

at Dallas

BUSINESS EXPERIENCE
Lifetime Fitness Dallas, TX
September 2015 Current
Member Services Associate
Attracts potential customers by answering service questions
Maintains customer records by updating account information
Opens customers accounts by recording account information
Resolves service problems by clarifying the customers complaint
Maintains financial accounts by processing customer adjustments
Fixture King Corporation Dallas, TX
April 2013 May 2015
Customer Service Manager
Provided customers service over-the-phone, online, and face-to-face
Created project quotations
Placed orders
Assisted customers locating items in the showroom
Prepared company deposits

ORGANIZATIONS
Muslim Student Association, University of Texas at Dallas Member
August 2013-Current
UNICEF, University of Texas at Dallas Member
January 2014-Current
ADDITIONAL INFORMATION
Technical: effective listening and communicating, persuasive, works effectively, ability to read
people and understand their verbal and non-verbal communication
Languages: English and Arabic
Eligibility: Eligible to work in the U.S. with no restrictions