Kelsie McCrae

47067 Garrett Pl, Sterling, VA 20165 | C: 703-915-7426 |

Kelsie.mccrae.14@cnu.edu
Professional Profile:
Detail-oriented Business Student seeks experience working with a company
established with deep-rooted values. Expertise includes experience in different cultures,
interest in travel, understanding of personal relations, experience with customer service
and managing customer inquiries of various degrees. Eager to learn and develop
leadership skills.
Qualifications:
Social media and networks
PowerPoint
Conflict resolution
Critical thinking
Eye for detail
Managing multiple priorities
Microsoft Office Suite
Identifying Risks

Dependability
Fast learner
Experience with children and
animals
QuickBooks
Customer service
Data entry
Organizational skills

Experience:
Front Desk Manager / Assistant Manager
06/2014Present
G-Force Gymnastics Training Center
Ashburn,
VA
2 years of management experience. Ensured that team member responsibilities
were defined and understood. Established and maintained effective communication
system. Identified and drove creative solutions for problems. Coordinated and lead efforts
across a large cross-functional team. Ensured exceptional client service and quality
product offerings. Planned, coordinated and controlled daily operations of the
organization. Dispensed guidance, direction and authorization to carry out major plans.
Implemented corrective actions. Ensured work was accomplished in a safe manner in
accordance with established operating procedures and practices. Handled telephone
inquiries.

Education:
Potomac Falls High School

August 2010January 2013

Loudoun School for the Gifted

Christopher Newport University
Major: Business / Undecided
Minor: Leadership Studies

January 2013 June 2014

August 2014- Present
Member of French Club.
Treasurer of French Club (2016).
Member of Running Club.
Minor in Leadership Studies.
Coursework includes Leadership
Studies, Economics,
French, Accounting, Critical
Thinking/ Logic, Business Ethics,
Statistics, English Literature,
Medieval Philosophy,
Anthropology, and Chemistry.
Member of Dressage Club (20142015).
Volunteer at Peninsula Unit Boys
and Girls Club.