Customer Service Representative

EXPERIE
Carmen Barnes|760-270-7870|375
La Mesa Ave Encinitas,
Avoya Travel 1890 Hacienda Rd Vista, CA 92081 760-727NCE
Ca | Carmenbarnes4268@yahoo.com
6100 Dec. 2011- Jan. 2014
Full time as a Customer Service Representative in a Call Center

for a travel agency.

Answering Phones and entering customers requests into the
Data base.
Making outbound calls to clients regarding their vacations.

Customer care support specialist.

Cashier/Barista
Ranch Market and Deli, 16236 San Dieguito Rd, Rancho
Santa Fe, CA 92091
858-756-4308 May 2011- Dec. 2011

Barista/Cashier.
Made specialty drinks/ Coffees.
Cash handling, and Supply ordering experience.

Server/Cashier
Champagne French Bakery & Catering, 162 S. Rancho Santa
Fe Rd. Ste E-10, Encinitas, CA 92024 760-944-9446 Apr. 2010Aug. 2011

Server/ Cashier/ Barista.

Took orders for our catering department.
Rang up customers for their Breakfast, Lunch or Pastry
orders.
Made coffees/specialty drinks using an espresso machine.
Waited tables and kept the caf neat and appearance always
looking clean.

Combo Clerk
Ralphs, 125 N El Camino Real Encinitas, CA 92024 760-9423301
Oct. 2006- Aug. 2009

EDUCATI
ON

SKILLS

Excellent CS skills, ability to multi-task.; reliable, flexible,

enthusiastic.
Experience managing office operations
Proficiency in CPT and ICD-9, ICD-10 coding, Medical
Insurance Procedures
Strong familiarity with medical Terminology/Anatomy
Superior multitasking ability
Sound skills in maintaining complete patient confidentiality
Outstanding skill in Microsoft Office applications, including
Word, Excel and Access
Intermediate Keyboarding with a typing speed of 45 wpm

Knowledge in Electronic Health Records Software

REFEREN
CES

Combo clerk/ worked in many departments wherever they

needed me.
Palomar Community College
2015-2016 Medical Office Specialist Certificate
MiraCosta Community College
General Ed classes, Completed 2 semesters.
Escondido Charter High School
2004- 2008 High School Diploma

Available upon Request